Konica Minolta bizhub C552 LK-101/LK-102/LK-103/LK-105 License Authentication
Konica Minolta bizhub C552 Manual
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- Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 1
for Customer Engineer bizhub C452/C552/C652/C220/C280/C360 LK-101 LK-102 LK-103 LK-105 License Authentication Operation Guide 2009/10/05 Ver.1.01 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. CS Operations Issued by BT-CSO 1 Ver 1.01 - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 2
Input/ Display confirmation procedure when operation the license management ...8 Requirements for using License Activation Base Functions 8 Instruction for part replacement 8 Activation ...9 Overview of Activation Operation 9 Necessary Hardware...9 Necessary Information...10 Relation of Hardware - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 3
Necessary Information...63 Relation of Hardware, Requirement/Condition, and Information 64 Flow chart for Initialization 65 Initialization Procedure 66 Operation procedure when 75 2. When replacing NVRAM with a new one 75 3. When replacing Service EEPROM 76 Issued by BT-CSO 3 Ver 1.01 - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 4
the address book on the image panel. LK-102 Enhancement of PDF encryption (response to public key and AES, function that can write title/ creator when sending PDF file, etc.) LK-103 LK-103 Includes "LK-101" and "LK-102". LK-105 Searchable PDF Searchable PDFs are created by processing scanned - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 5
after performing Repair. When performing the operation, please confirm that the error of license management state occurs under what conditions (executed operations, parts replacement, setting change and so on). It is possible to execute this operation in Service Mode. Issued by BT-CSO 5 Ver 1.01 - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 6
need this information. *2 Require when re-activate the functions after the initialization. *3 Necessary to contact the support to acquire the code. Explanation of those Numbers used on those operations/ Codes are as follows. Serial Number Serial Number for MFP body. Token Number Token Number is - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 7
LMS know the deactivation operation has been complete properly. MFP issues this code. Repair Request Code (Repair Demand Code) On the Service activates the error of license management state may be detected, and it is displayed on the control panel. At this time, you need to issue Repair Request to - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 8
confirmation procedure when operation the license management Details about the procedure are described from the next page. You need to execute the license operation on the LMS/ PC (Web browser)/ MFP panel. (Image . Instruction for part replacement ¾ If you need replacement of NVRAM or Service EEPROM - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 9
Web browser, and input Token Number, Serial Number and Request Code to LMS. License Code and Function Code are output from LMS. If you input the codes to MFP, Activation will be completed. Who to perform the operation z MFP Administrator z Customer engineer (Sales person) - You need to install the - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 10
Information MFP FW for i-Option is installed to [Serial Number] the MFP. [Request Code] Additional memory (UK-203) is installed. License Kit (LK-101/LK-102/LK environment License Management Server (LMS) BT manages this Server. [License Code] [Function Code] Issued by BT-CSO 10 Ver 1.01 - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 11
is the flow chart for the Activation. Prepare the MFP (FW for i-Option) (additional memory) Prepare PC Get the [Serial Number] [Request Code] from MFP Confirm that access to LMS using Web browser is possible. Prepare License Kit. Access to LMS using Web browser. Find the [Token Number] on - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 12
from LMS, and activate the MFP function using License Install Utility. Please refer to the Users Guide of License Install Utility for the detailed procedure. Caution: When you issue the License Code and activate the MFP function, you need to use the same PC that installed "License Install Utility - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 13
) Acquisition Procedure Note Token Number Token Certificate (License Kit) 20 digits alphanumeric Request Code a) MFP panel 30 digits alphanumeric - Administrator Mode - Service Mode b) PSWC (Administrator Mode) Serial Number Get Serial number when taking 13 digits alphanumeric Request - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 14
for Customer Engineer 1. Gather information from MFP/ Kit 1-1. Find [Token Number] from License Kit. 1-2. Get [Request Code] and [Serial Number] from MFP. 2. Access to LMS 3. MFP Activation a) Purchase License Kit and get Token •License Kit Certificate. (LK-101/ LK-102/ LK-103/ - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 15
Mode> •MFP panel •PSWC 2. Access to LMS 3. MFP Activation • Get [Request Code] and [Serial Number] from MFP panel . a) Login to Administrator Mode and press [Forward]. b) Select [License Settings]. *Voice Guidance Function (LK-104) is available in Japanese Market - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 16
e') When selecting [Print List], please press [Start] or Start button after selecting the paper tray. When printing it, [Request Code] and [Serial Number] will be printed as sample below. f) Exit from Administrator Mode and go on to the next step [2. Access to LMS]. Issued by BT-CSO 16 Ver 1.01 - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 17
] and [Serial Number] from MFP. Acquisition procedure: MFP panel •MFP panel •PSWC 2. Access to LMS 3. MFP Activation • Get [Request Code] and [Serial Number] from MFP . a) Enter in Service Mode, and then press "Stop","9". The "Billing Setting" screen - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 18
/ Kit 1-1. Find [Token Number] from License Kit. 1-2. Get [Request Code] and [Serial Number] from MFP. Acquisition procedure: MFP panel •MFP panel •PSWC 2. Access to LMS 3. MFP Activation • Get [Request Code] and [Serial Number] from PSWC. a) Login to PSWC in the - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 19
d) Write down displayed [Request Code] and [Serial Number], or print this page. *Please pay attention "U" and "V", "0 (number)" and "O (alphabet)". "0 (Number)" is not used in [Request Code]. (If you access LMS using the same PC that access to PSWC, you can input Request Code using Copy-and-Paste.) - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 20
Menu> •LMS 3. MFP Activation • Get [License Code] and [Function Code] from LMS . a) Access to the following URL from PC connected to the internet. https://lms.konicaminolta.com/license/KM/support.aspx *During the procedure with LMS, when you need to return the - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 21
pay attention "U" and "V", "0 (number)" and "O (alphabet)". "0 (Number)" is not used in [Request Code]. *If there is no need to input Request Code, the following message is displayed. "No input of Request Code is needed. Please click the "Next" button." g) Input [Token Number], select the License - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 22
h) Click [OK]. for Customer Engineer i) Check [Token Number] and [Product Description] and click [Next]. If you find a mistake, click [DEL] button and start from the operation "g)" again. j) Click [Generate License Code]. * If there is no need to input Request Code, the input on the text box will - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 23
[Print] button to print this page or write them down. * Please pay attention "U" and "V", "0 (number)" and "O (alphabet)". "0 (Number)" is not used in [License Code]. (When you access MFP and LMS from the same PC, you also use Copy and Paste to enter the code.) m) Close the window and go on to the - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 24
] and [Function Code]. Acquisition procedure: •LMS •LMS 3. MFP Activation • Get [License Code] and [Function Code] from LMS . a) Access to the following URL from PC connected to the internet. https://lms.konicaminolta.com/license/KM/support.aspx *During the - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 25
the [Password] that you registered and then click [Login]. e) Click [OK]. for Customer Engineer f) Click [Generate License Code]. * [Deactivate License Code], [Deactivate License Code in LMS] and [Repair License Code] are not displayed on [Generate License Code] procedure from Administrator Menu - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 26
message is displayed. "No input of Request Code is needed. Please click the "Next" button." i) Input [Token Number], select the License Kit (Product Description) that needs activation, and click [Add]. for Customer Engineer j) Click [OK]. k) Check [Token Number] and [Product Description] and - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 27
[Print] button to print this page or write then down. * Please pay attention "U" and "V", "0 (number)" and "O (alphabet)". "0 (Number)" is not used in [License Code]. (When you access MFP and LMS from the same PC, you also use Copy and Paste to enter the code.) o) Close the window and go on to the - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 28
. Activation procedure: •MFP panel •MFP panel •PSWC • Perform Activation from MFP panel a) Enter in Administrator Mode and press [Forward]. b) Select [License Settings]. *Voice Guidance Function (LK-104) is available in Japanese Market only - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 29
]. for Customer Engineer e) Input [Function Code] and press [OK]. *Please pay attention "U" and "V", "0 (number)" and "O (alphabet)". f) Select [License Code]. g) Input [License Code] and press [OK]. *Please pay attention "U" and "V", "0 (number)" and "O (alphabet)". "0 (Number)" is not used in - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 30
[Function Code] and [License Code], press [Install]. i) Select [Yes] and press [OK]. for Customer Engineer j) When this screen is displayed, reboot the MFP. k) After rebooting MFP, check the functions were activated. Administrator Settings> License Settings> List of Enabled Functions Confirm that - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 31
to LMS 3. MFP Activation 3-1. Input [License Code], [Function Code] and activate the function. Activation procedure: •MFP panel •MFP panel •PSWC • Perform Activation from MFP panel . a) Enter in Service Mode, and then press "Stop","9". The "Billing - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 32
d) Select [License Code]. for Customer Engineer e) Input License Code and press [END]. *Please pay attention "U" and "V", "0 (number)" and "O (alphabet)". "0 (Number)" is not used in [License Code]. f) After checking [Function Code] and [License Code], press [Apply]. g) When this message is - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 33
h) After rebooting MFP, check the functions were activated. Service Mode> Billing Setting> License Management> Function List Confirm that activated functions are displayed in the Function List. The Activation operation completed. for Customer Engineer Issued by BT-CSO 33 Ver 1.01 - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 34
Customer Engineer 1. Gather information from MFP/ Kit 2. Access to LMS 3. MFP Activation 3-1. Input [License Code], [Function Code] and activate the function. Activation procedure: •MFP panel •MFP panel •PSWC • Perform Activation from PSWC. a) Login to PSWC in the - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 35
d) When this screen is displayed, reboot the MFP. for Customer Engineer e) After rebooting MFP, check the functions were activated. PSWC Administrator Mode> [Maintenance]> [License Settings]> [List of Enabled Functions] Activated functions are displayed in the List of Enabled Functions. The - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 36
is displayed on the MFP. Please be sure to register the code to LMS using Web browser. Who to perform the operation z Customer engineer (Sales person) z When performing Deactivation, you need to input User ID and password to LMS Server. Token Certificate LMS [Token Number] Input MFP [Serial - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 37
, and Information Necessary Hardware Requirement/ Condition Information MFP FW for i-Option is installed to [Serial Number] the MFP. [Deactivation Complete Code] License Activation Base Functions are activated. License Kit (LK-101/LK-102/LK-103 /LK-105) Token Certificate [Token Number - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 38
Light blue Yellow Pink Prepare MFP Find [Serial Number] from MFP. Prepare PC Confirm that access to internet using Web browser is possible. Prepare License Kit Find [ [Serial Number] [Token Number] Get [Deactivation Code] and [Function Code] from LMS. Issued by BT-CSO Next Page 38 Ver 1.01 - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 39
Engineer continued from previous page Input [Deactivation Code] and [Function Code] to MFP and deactivate functions. Get [Deactivation Completion Code] from MFP. Access to LMS from Web browser. After inputting [Serial Number], register [Deactivation Complete Code] to LMS. Complete Deactivation - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 40
alphanumeric Check License Kit that needs Deactivation. Serial Number Serial Number Label 13 digits alphanumeric Input to LMS Deactivation Code LMS (Web browser) 35 digits alphanumeric Input to MFP panel Function Code LMS (Web browser) Deactivation Input to MFP panel (Service Mode - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 41
-5678 1. Gather information from MFP/ Kit 1-1. Find [Token Number] from License Kit. 1-2. Find [Serial Number] from MFP. 2. Get Deactivation Code 3. MFP Deactivation a) Confirm the Serial Number Label of MFP 13 digits alphanumeric and find Serial Number. EG.)A00H020012345 Issued by BT-CSO - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 42
Engineer 1. Gather information from MFP/ Kit 2. Get Deactivation Code 2-1. Access to LMS and get [Deactivation Code]. 3. MFP Deactivation a) Access to the following URL from PC connected to the internet. https://lms.konicaminolta.com/license/KM/support.aspx *During the procedure with LMS, when you - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 43
d) Enter the [E-Mail Address] and the [Password] that you registered and then click [Login]. e) Click [OK]. for Customer Engineer f) Click [Deactivate License Code]. g) Enter the [MFP Serial Number] and then press [Retrieve]. Issued by BT-CSO 43 Ver 1.01 - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 44
step) is displayed. Check the check box for License Kit that needs Deactivation, and click [Registration]. *Confirm that Token Number of page or write them down. * Please pay attention "U" and "V", "0 (number)" and "O (alphabet)". "0 (Number)" is not used in [Deactivation Code]. k) Close the window - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 45
information from MFP/ Kit 2. Get Deactivation Code 3. MFP Deactivation 3-1. Input [Deactivation Code] and [Function Code] to MFP, and deactivate functions. Input from: • MFP panel 3-2. Input [Deactivation Complete Code] to LMS. a) Enter in Service Mode, and then press "Stop","9". The - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 46
reboot MFP. If you set A4 (SEF) to paper tray, you can press Start button and print the code out. i) You can check [Deactivation Complete Code] from the following procedure. Service Mode> Billing Setting> License Management> List Deactivation procedure in MFP completed. *If there are no activated - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 47
j) Exit from Service Mode and go on to the next step [3-2. Input [Deactivation Complete Code] to LMS]. for Customer Engineer Issued by BT-CSO 47 Ver 1.01 - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 48
3. MFP Deactivation 3-1. Input [Deactivation Code] and [Function Code] to MFP, and deactivate functions. 3-2. Input [Deactivation Complete Code] to LMS. a) Access to the following URL from PC connected to the internet. https://lms.konicaminolta.com/license/KM/support.aspx *During the procedure with - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 49
d) Enter the [E-Mail Address] and the [Password] that you registered and then click [Login]. e) Click [OK]. for Customer Engineer f) Click [Deactivate License Code in LMS]. g) Input [MFP Serial Number] and [Deactivation Complete Code], and click [Registration]. Issued by BT-CSO 49 Ver 1.01 - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 50
h) Click [OK]. By pressing [Cancel], it is possible to correct what was entered. i) When this screen is displayed, register of Deactivation Complete Code to LMS is completed. The Deactivation operation completed. for Customer Engineer Issued by BT-CSO 50 Ver 1.01 - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 51
, the message condition can not be solved by performing the repair operation. NVRAM Service EEPROM Board ¾ If License Activation Base function was already activated z While the error message is indicated on the control panel, the License Activation Base Function will not be disabled. z When the - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 52
To access to LMS for repair operation, user ID and password is required. MFP LMS [Serial Number] [Repair request code] [Request Code] Repair Input Input [Repair Code] [License Code] [Function Code] Output Necessary Hardware MFP PC License Management Service (LMS) (BT manages this Server - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 53
Necessary Hardware Requirement/ Condition Information MFP FW for i-Option is installed to [Serial Number] the MFP. [Request Code] [Repair Request Code (Repair Demand Code)] PC Web browser None Internet Access environment License Management Server (LMS) BT manages this Server. [Repair - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 54
[Serial Number] [Request Code (Repair Permission Code)] [Repair Request Code (Repair Demand Code)] Receive [Repair Code], [License Code] and [Function Code] from LMS. Input the [Repair Code] in MFP through the control panel. Complete Repair Operation If license management error displayed after the - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 55
LMS (Web browser) 30 digits alphanumeric This is used for activation. Function Code LMS (Web browser) This is used for activation. Repair Input to MFP panel (Input Repair Code) (Service Mode) * License Code and Function Code are displayed only when it is necessary to input them. Issued by - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 56
Repair the MFP (License Error) • From the control panel, please acquire [Request Code], [Serial Number], and [Repair Request Code (Repair Demand Code)] indicated in . The message "License management error occurred" as picture is displayed when turn on the main power. The normal screen - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 57
and "O (alphabet)". "0 (number)" is not used in [Request Code] and [Repair Request Code (Repair Demand Code)]. When printing them, [Serial Number] [Repair Request Code (Repair Demand Code)] and [Request Code] will be printed as sample below. e) Exit from Service Mode, and then forward to next step - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 58
2-1. Access to LMS to receive [Repair Code (Repair Permission Code)], [License Code] and [Function Code]. 3. Repair the MFP (License Error) a) Access to the following URL from the PC connected to the internet. https://lms.konicaminolta.com/license/KM/support.aspx *During the procedure with LMS, when - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 59
d) Enter the [E-Mail Address] and [Password] that you registered and then click [Login]. for Customer Engineer e) Click [OK]. f) Click [Repair License Code]. g) Enter [MFP Serial Number], [Request Code], and [Repair Request Code (Repair Demand Code)]. After that, click [Registration]. Issued by - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 60
to correct what was entered. for Customer Engineer i) [Repair Code (Repair Permission Code)], [License Code] and [Function Code] are displayed. Print this page by clicking [Print] button or write down the information. * License code and Function Code are necessary to re-activate the function after - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 61
from MFP 2. Access to LMS 3. Repair the MFP (License Error) 3-1. Input Repair Code (Repair Permission Code) to solve the License Error. Input from: •Control Panel • Perform Repair in . a) Enter in Service Mode, and then press "Stop","9". The "Billing Setting" screen - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 62
e) Turn the main switch OFF and ON. for Customer Engineer f) The error condition will be resolved. The repair operation completed. Caution: When License Management error is detected on the MFP with the License activated after replacing NVRAM, it is necessary to perform License activation to enable - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 63
code in MFP through the control panel. To acquire an initialization code, it is necessary to report the condition to your support support contact, and acquire the initialization code. MFP [Serial Number] [Request Code] [Result of Repair operation] [Service History] Information/ Request Support - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 64
Hardware Requirement/ Condition Information MFP i-Option FW has to be [Serial Number] installed [Request Code] [Service History] -Parts Replacement -Result of Repair operation Communication method to [Initialization Code] support contact such as Phone, Fax or email. Issued by BT-CSO - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 65
- Result of repair operation Inform the following to Service Contact [Serial Number] [Request Code] [Service History] Receive [Initialization Code] for Customer Engineer Input the initialization code through the control panel. Complete Initialization Perform license activation when necessary - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 66
procedure in the above steps. Information (operation) Acquisition Procedure Note Request Code a) MFP panel 30 digits alphanumeric - Administrator Mode Inform your Support - Service Mode Contact. b) PSWC (Administrator Mode) Serial Number Displayed on the same screen as 13 digits - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 67
panel •PSWC 2. Prepare Initialization 3. Perform Initialization • Get [Request Code] and [Serial Number] from MFP panel . a) Login to Administrator Mode and press [Forward]. b) Select [License Settings]. *Voice Guidance Function (LK-104) is available in Japanese - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 68
When selecting [Print List], please press [Start] or Start button after selecting the paper tray. When printing it, [Request Code] and [Serial Number] will be printed as sample below. g) Exit from Administrator Mode and go on to the next [2. Prepare Initialization]. Issued by BT-CSO 68 Ver 1.01 - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 69
Serial Number] from MFP. Acquisition procedure: MFP panel •MFP panel •PSWC 2. Prepare Initialization 3. Perform Initialization • Get [Request Code] and [Serial Number] from MFP panel . a) Enter in Service Mode, and then press "Stop","9". The "Billing - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 70
Number] from MFP. Acquisition procedure: MFP panel •MFP panel •PSWC 2. Prepare Initialization 3. Perform Initialization • Get [Request Code] and [Serial Number] from PSWC. a) Login to PSWC in the Administrator mode. b) Select [Maintenance] > [License Settings] and - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 71
d) Write down displayed [Request Code] and [Serial Number], or print this page. *Please pay attention "U" and "V", "0 (number)" and "O (alphabet)". "0 (Number)" is not used in [Request Code]. (If you access LMS using the same PC that access to PSWC, you can input Request Code using Copy-and-Paste.) - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 72
contact. 2-2. Get [Initialization Code] from the Support contact. 3. Perform Initialization • Contact the Support contact. (Customer engineer) a) Contact the Support contact and inform [Serial Number] [Request Code] [Service History] to get [Initialization Code]. 1. Gather necessary information - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 73
2. Prepare Initialization 3. Perform Initialization 3-1. Input [Initialization Code] to MFP and perform Initialization. Initialization procedure: •MFP panel • Perform Initialization from MFP panel . a) Enter in Service Mode, and then press "Stop","9". The "Billing - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 74
d) When this screen appears, reboot MFP. And Initialization is completed. for Customer Engineer After performing Initialization, License Activation Base Function will be disabled. Please refer to [Activation Procedure] and activate the License Activation Base Functions again. Issued by BT-CSO 74 - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 75
replacing NVRAM with a new one, If replacing NVRAM, please make sure to use the new one. License Management error will occur. The following operation is required to solve that error. ¾ If the license is activated, a. execute Repair b. execute Activation after Repair ¾ If the license is NOT activated - Konica Minolta bizhub C552 | LK-101/LK-102/LK-103/LK-105 License Authentication - Page 76
, please make sure to use the new one. License Management error will occur. The following operation is required to solve that error. a. execute Repair b. If Repair is not completed correctly, execute Initialization. Replace Service EEPROM New Service EEPROM MFP Issued by BT-CSO 76 Ver 1.0x
for Customer Engineer
Issued by BT-CSO
Ver 1.01
1
2009/10/05
Ver.1.01
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
CS Operations
bizhub C452/C552/C652/C220/C280/C360
LK-101 LK-102 LK-103 LK-105
License Authentication Operation Guide