Kyocera ECOSYS FS-3920DN Kyocera Command Center Operation Guide Rev 6.5.2012.7
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- Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 1
KYOCERA COMMAND CENTER Operation Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 2
support the Windows 7 printing environment. Essentially the same operations are used for Microsoft Windows Vista, Windows XP, Windows Server 2003, and Windows Server 2008 environments. User Interface screen captures shown in this guide may differ depending on your printing device. © 2012 KYOCERA - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 3
Admin password Defaults > Address Book > Groups 3-10 Basic > Security > Account Settings 3-10 Basic > Security > Device Security > General 3-11 Basic > Security > Device Security > Interface Block 3-11 Basic > Security > Device Security > Network Security 3-11 Basic > Security > User Login - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 4
Restrictions > Reject Number List 3-28 FAX / i-FAX > FAX > Encryption Key 3-29 FAX / i-FAX > i-FAX > Defaults 3-29 FAX / i-FAX > i-FAX > SMTP 3-29 FAX / i-FAX > i-FAX > POP3 3-30 FAX / > Security > IPSec > Rule1 (to Rule3 3-53 Chapter 4 Troubleshooting Troubleshooting ...4-1 ii User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 5
1 Introduction Using COMMAND CENTER KYOCERA COMMAND CENTER (hereinafter referred to as COMMAND CENTER) refers to the web home page that is installed in the machine from which you can verify - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 6
: When local authentication is enabled, allowing only the predefined users to access page, the user name and password must be entered after clicking Login. For details on defining the users, refer to Basic > Security > User Login on page 3-12. Authentication Setting Authentication allows only the - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 7
Access Encryption You can encrypt communication between a PC and this machine using SSL encryption. When this encryption is enabled, the access URL must be specified as "https://..." For details on the setting procedure, refer to Advanced > Security > Secure Protocols on page 3-51. COMMAND CENTER - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 8
, such as Device Defaults, Security, and Basic password • Changing the language that COMMAND CENTER is displayed in • Verifying various settings (machine, printing, FAX, scanning, network and E-mail) • Verifying the number of scanned pages and the number of prints made on the machine User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 9
you use non-original toner kit, the toner gauge measurement will not be indicated correctly. Network IP Information Network IP information on the printing system is displayed. This allows you to verify the following information: • IP Address • IPv6 Address (Manual) • IPv6 Address (LinkLocal) • IPv6 - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 10
COMMAND CENTER Pages This shows paper size and media type for cassettes and MP tray. Start > Status Pages These pages allow you to verify the various settings (machine, printing, scanning, network and E-mail) that .1x, and IPSec. To change the settings: For secure protocols, refer 3-3 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 11
paper size and color (Monochrome, scanned), respectively. Start > Information This page provides information about the Address Book, User Login Defaults > Address Book > Groups on page 3-10. User Login This shows the number of registered users. For more information, refer to Basic > Security > User Login - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 12
Drivers For downloading printer drivers, etc.: http://www.kyoceradocumentsolutions.com/download/ Kyocera Online For more information about products: http://www.kyoceradocumentsolutions.com/ This section includes settings that apply to the machine, such as Device Defaults manually assigned User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 13
whenever a change has been made to the network settings. Reset entire device to factory default When clicking the Reset button, the machine returns to the factory default settings. However, the document box, address book, user information, logs, and certificates are not deleted. COMMAND CENTER 3-6 - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 14
the Letter size paper will be selected for printing. When turned Off, the Letter size paper will not be used in place of the A4 paper, when A4 is selected for printing but the A4 tray is empty. Auto Error Clear Specifies whether or not to clear errors automatically when they occur. 3-7 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 15
sizes, refer to the print system operation guide. After you have changed the setting, you must restart the Name You can change the file name for the scan data or the job name for the jobs MP tray set as the default paper source, this enables (On) or disables (Off) the paper empty message when the MP - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 16
for New Dest(ination) When enabled, this prompts you to re-enter the password for confirmation when adding a new destination. Default Screen (Send/FAX) You can select either One Touch (keys), Destinations, to be deleted. 4 Click Delete when the desired addresses are selected. 3-9 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 17
COMMAND CENTER Pages Basic > Defaults > Address Book > Groups This page allows you to add, edit or delete Groups. Adding all setup and management utilities including the HTML web pages. The Admin password set in the following is valid when Authentication is set to Off. For details on COMMAND CENTER - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 18
default Administrator password is factory-set as admin00. It is recommended to periodically change password. To change the password: 1 Enter the Old Password. 2 Enter the password you want to set in New Password , WSD Scan, WSD Print, ThinPrint, Enhanced WSD, Enhanced WSD over SSL 3-11 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 19
by default. Local Authorization turns On or Off Job Authorization settings for a user listed on User List. Number of Users shows the number of the current users. By entering a user name in Search by Name, you can search for the user. Adding a New User Login 1 Click User Login, open the User Login - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 20
issued certificate is automatically issued by default. The automatically issued certificate has exported certificate. If the printing system supports self-issued certificates only, it cannot . When the certificate is password-protected, enter the password and click Submit. The certificate User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 21
selection dialog box. Select a file and click Open. Enter the password and click Submit. The certificate is imported. Delete Certificate Click Delete. machine, such as default print resolution or copy count. Default printer settings will be overridden by the printer driver settings. Settings that - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 22
absence of data. The default setting is 30 seconds. flash device. Choices include Fit to Paper Size, Image Resolution, and Fit Paper Feed Mode Determines the behavior of paper feed selection when the paper you requested The default setting is Low. Available for some color machines which support Gloss - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 23
to control toner consumption for saving the printing costs. The default setting is Off. Available for some machines. Toner Save Level Selects Toner Save you configure paper trays by type and size. You can also configure cassette groups. Default Determines the default tray to feed paper from. Tray - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 24
This page lets you select an output tray. Paper Output Determines the default output tray. Scanner Page This section includes settings that apply to the scanning function of the machine, such as default scan resolution or original placement. In order to attach scanned data file to an E-mail and send - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 25
the automatic color/ monochrome detection for the original to be scanned. Auto Color Correction Selects the detection level from five levels Off. FTP Port Number Sets the FTP Port Number or use the FTP default port 21. FTP Encrypted TX This enables or disables Encryption for communication. When - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 26
to a shared folder, Login User Name, and the Login Password. • FTP - forwards the jobs to an accessible FTP server. Enter the Host Name, Port Number, path to a folder, Login User Name, and the Login Password. Adding an then click Delete. If you accept the confirming prompt, click Delete. User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 27
FAX This sends scanned data in i-FAX the device. For models that do not support i-FAX, FAX is displayed on the menu. FAX / i-FAX > Common > Defaults The table below provides a summary of paper size. When Same Size Override is selected, the document will be printed on multiple sheets of paper without - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 28
nearest to the sender's fax number. For models that do not support RX/Forward Requirements, the documents received are forwarded in the same Disables the forwarding process. Received faxes are printed on paper as in normal operation. Use Requirements List Executes the . Name 3-21 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 29
COMMAND CENTER Pages Give the condition set here an easily recognizable name. Status Specify whether to enable or disable the condition. This item is set to Off for the condition that has just been added. To set this item to On, set the conditions and then click to select the desired condition on - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 30
the condition is currently used. • Print Specifies whether to print on paper. • Copies When the previous item is set to On, specify Forward Forwards received documents to other FAX machines, E-mail addresses, shared folders, and so on. • Name Displays the condition name. • Status 3-23 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 31
COMMAND CENTER Pages • Number of Destination Displays the number of registered destinations displayed for the next item. • Destination List Displays a list of registered forwarding destinations. Faxes are forwarded to all destinations displayed here. For how to add a destination, refer to Setting - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 32
to the shared folder, Login User Name, and Login Password. FTP Saves faxes on an accessible FTP server. Specify Host Name, Port Number, Path to the folder, Login User Name, and Login Password. FAX Forwards faxes appears. Check that the Destination is added to the Destination List. 3-25 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 33
below provides a summary of the items displayed on the FAX / i-FAX > FAX > Defaults page. Local FAX Number (Port 1/ 2) Specifies your FAX system number. FAX Line Sets the type of phone line to correspond to the type of telephone service that you are using. Be sure that the type of phone line you - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 34
Selects the FAX reception mode. The choices are Auto (Normal, FAX/TEL, TAD or DRD) or Manual. (The selectable option is different depending on the destination.) DRD Pattern Selects the DRD pattern. This menu within a range of 0 to 15. This is not displayed on European models. 3-27 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 35
COMMAND CENTER Pages FAX / i-FAX > FAX > FAX Restrictions > General The table below provides a summary of the items displayed on the FAX Restrictions > General page. Transmit Restriction Selects the transmitting restriction between Off and Use Permit List + Address Book. Receive Restriction Selects - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 36
use the SMTP default port 25. SMTP supports Microsoft Exchange 2000. Authenticate as Selects the user to be authenticated in SMTP authentication. If you want to select a user other than i-FAX users, select Other and enter the Login User Name and Login Password for authentication. Login User User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 37
port number or use the default port number 110. POP3 Server Timeout Enter the timeout in seconds during which this machine tries to connect to the POP3 server. Login User Name Enter the login name of the user. Login Password Enter the password for connecting to the user name above. Use APOP Enables - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 38
job, click Job Cancel. Log > Printing (Sending, Storing) Jobs Log Shows the job log for each operation. To show the latest status, click Refresh. 3-31 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 39
a Custom Box 1 Open the Custom Box page. 2 Check the custom box to delete. 3 Click Delete. Enter the password, if required, and click OK. The Custom Box Delete page appears. You can confirm the user boxes to be deleted. 4 Click Delete when the desired custom box is selected. COMMAND CENTER 3-32 - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 40
Deleting a FAX Box 1 Open the FAX Box page. 2 Check the FAX box to delete. 3 Click Delete. Enter the password, if required, and click OK. The FAX Box Delete page appears. You can confirm the FAX boxes to be deleted. 4 Boxes Displays the number of registered Sub Address boxes. Add 3-33 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 41
COMMAND CENTER Pages Displays a screen where you can add a new Sub Address box. Enter the required information and click the Submit button. Delete Deletes the selected Sub Address box. You can add, edit or delete a Sub Address box as follows: Adding a New Sub Address Box 1 Open the Sub Address Box - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 42
in order to properly register the content of those settings in the machine. Refer to Basic > Defaults > Reset on page 3-6. Advanced > Network Protocol Quick Summary/Secure Protocol Quick Summary The usage of a summary of the items displayed on the TCP/IP > General page. Host Name 3-35 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 43
Specifies the subnet mask. • Default Gateway Specifies the IP address of the default gateway. • Domain Name Specifies the the primary and secondary WINS (Windows Internet Name Service) servers. When DHCP/BOOTP is turned On, printer needs to support KPDL. • Bonjour Name If Bonjour is turned On, - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 44
On to use RA instead of the DHCP server to configure IPv6 addresses. • Default Gateway Specifies the IPv6 address of the default gateway. • DHCPv6 (Stateful) Specifies whether or not to obtain IPv6 IP addresses the protocol to be permitted. The following protocols can be selected: 3-37 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 45
COMMAND CENTER Pages • LPD • FTP • IPP • ThinPrint • HTTP • Raw • SNMP • IPP over SSL • HTTPS IP Filters (IPv6) • IP Address (IPv6) Specifies the IP addresses to which access is granted. The number of addresses that can be specified varies depending on the model used. • Prefix Length Specifies the - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 46
> Protocols > NetWare This printing system supports both NDS and bindery printing in either print Password (optional) Enter the Password, if required. Login to NetWare will be sucessful only the password set here matches the Printer Server password set within the NetWare utilities. 3-39 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 47
ThinPrint protocol. ThinPrint Port Number Set the ThinPrint Port Number or use the default port 4000. ThinPrint over SSL Enables or disables the ThinPrint over SSL network component supports Mac OS of various versions (Web browser on page 1-1) and is compatible with LaserWriter driver version 8.x. - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 48
Low Toner the SMTP default port 25 User 1 to 3 (Refer to Advanced > E-mail > POP3 > User # on page 3-43) and i-FAX User are set, you can select one of them. If you want to select a different user, select Other and enter the login account name and login password for authentication. 3-41 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 49
COMMAND CENTER Pages Login User Name When Other is selected for Authenticate as, the account name set here will be used for SMTP authentication. Login Password When Other is selected for Authenticate as, the password set here will be used for authentication. SMTP Security Enables or disables the - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 50
Add Paper • Cover Open • Low Toner • Paper Jam • Add Toner • 60 minutes. The default is 15 minutes. User # This page allows you to set the POP3 user account and information on the POP3 server. Up to three users can be set. User Profile # Enables or disables this user number. 3-43 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 51
machine tries to connect to the POP3 server. Login User Name Enter the login name of the user. Login Password Enter the password for connecting to the user name above. Use APOP Enables or disables APOP. To use APOP, make sure that the POP3 server supports APOP. POP3 Security Enables or disables POP3 - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 52
Enter the community name for SNMP requests to read a value. The default name is 'public'. After you have changed the setting, you must which will cause a trap to be generated from Add Paper, Low Toner, Add Toner, Cover Open, Paper Jam, and All Other Errors. Advanced > Management > SNMP 45 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 53
Number Specifies a port number for LDAP or use the LDAP default port 389. Search Timeout Specifies a period of time for searching the LDAP server. Login User Name Specifies the user name. Login Password Specifies the password. Max Search Results Specifies a maximum number of displayed results which - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 54
server supports the services using users by giving either the General User or Administrator privilege to each user. Before using the authentication function, you have to define those users. For how to define users, refer to Basic > Security > User Login users Login This determines whether login - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 55
user logs in with a General User account, the user can access the user's account page on Basic > Security > User Login and the user's settings on the basic page, and the user Authorization Settings. Up to 20 group accounts are registerable. By default, a group account (Other) has been preset. This is - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 56
an IC card (FeliCa®) to login the printing system. IC Card Read Type Selects either IDM or FeliCa® type for the IC card to use. System Code, Service Code, Number of User Blocks to Use These items are used be converted into a pre-defined string to display the above information. 3-49 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 57
COMMAND CENTER Pages • %printer = Model • %serial = Serial Number • %etheraddr = MAC Address • %equipid = Equipment ID E-mail Interval Sets the time or interval for sending the status information. Events will be reported at the specified interval. • None: No report is sent. • Monthly: Sends on the - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 58
following to take effect, restart the machine as described in Basic > Defaults > Reset on page 3-6. SSL Specifies whether or not to use cannot be accessed by the TWAIN driver. Advanced > Security > IEEE802.1x The IEEE802.1x security protocol allows the user to login to the secured networks based on - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 59
Login User Name Enter the name of the user who accesses the printing system. The IEEE802.1x client certificate of this user must be valid. Login Password You can set a PEAP-based password . Select Off to disable it. Restriction Specifies the default policy for non-IPSec packets. Select Allow to allow - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 60
set to On (enabled), even if a key is decrypted, the decrypted key cannot be used to decrypt the other keys generated after the decryption. 3-53 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 61
COMMAND CENTER Pages This improves the safety, but imposes a heavy burden because of more key-generation processes. • Diffie-Hellman Group The Diffie-Hellman key-sharing algorithm allows two hosts on an unsecured network to share a private key securely. Select the Diffie-Hellman group to use for key - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 62
below to find basic solutions for problems you may encounter with COMMAND CENTER. Troubleshooting Symptom I can't access COMMAND CENTER supports COMMAND CENTER. Web browser on page 1-1 Use a browser application that supports COMMAND CENTER. Web browser on page 1-1 - continued 4-1 User Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 63
. Basic > Defaults > Reset on password. Contact your dealer or service center. Error or Warning is Is there an error message displayed under the shown in the display? STATUS indicator. Perform the troubleshooting procedure the messages suggests referring to the Operation Guide. Operation Guide - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 64
Document Solutions Singapore Pte. Ltd. 12 Tai Seng Street #04-01A, Luxasia Building, Singapore 534118 Phone: +65-6741-8733 Fax: +65-6748-3788 KYOCERA Document Solutions Hong Kong Limited 16/F.,Mita Centre, 552-566, Castle Peak Road Tsuenwan, NT, Hong Kong Phone: +852-2429-7422 Fax: +852-2423-2159 - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 65
Document Solutions Portugal Lda. Rua do Centro Cultural, 41 (Alvalade) 1700-106 Lisboa, Portugal Phone: +351-21-843-6780 Fax: +351-21-849-3312 KYOCERA Document Solutions South Africa (Pty) Ltd. 49 Kyalami Boulevard, Kyalami Business Park 1685 Midrand, South Africa Phone: +27-11-540-2600 Fax: +27-11 - Kyocera ECOSYS FS-3920DN | Kyocera Command Center Operation Guide Rev 6.5.2012.7 - Page 66
Rev. 6.5 2012.7
KYOCERA
COMMAND CENTER
Operation Guide