Kyocera ECOSYS P2040dw Kyocera Fleet Services KFS Security White Paper
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- Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 1
Security White Paper Version 1.4 (March, 2017) - FOR KYOCERA CUSTOMERS ONLY - - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 2
KYOCERA Fleet Services Security White Paper ©2017 KYOCERA Document Solutions America, Inc. All Rights Reserved. Specifications are subject to change without notice. While care has been taken to ensure the accuracy of this information, Kyocera makes no representation or warranties about the accuracy, - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 3
CONTENTS KYOCERA Fleet Services Security White Paper Introduction ...4 What is KFS?...5 Proactive Service Model 5 How KFS Works 10 Device Properties ...11 Panel Status ...11 Notifications ...12 Maps ...12 Management Tools ...13 Device Settings ...13 Device Restart ...13 Snapshots ...14 Maintenance - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 4
KYOCERA Fleet Services Security White Paper Security and Safeguards 20 Data Storage ...20 Data Communication 20 Microsoft® Azure® Security 24 Appendix A: KFS Feature Summary by Component 25 Appendix B: KFS Supported Kyocera Models (as of March, 2017 26 Appendix C: Use Case Scenarios 27 Case 1: - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 5
KYOCERA Fleet Services Security White Paper Target Audience This white paper is intended for Kyocera customers, and other stakeholders, who are interested in learning how KYOCERA Fleet Services (KFS) can benefit their organization. Security of information assets handled by KFS is discussed - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 6
Manager's intuitive web interface enables a service provider to... • Register and manage users and device groups • Establish configuration settings • Check consumable levels • View real-time device status • Perform maintenance/diagnostics/troubleshooting • Restart (reboot) devices • Upgrade firmware - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 7
KYOCERA Fleet Services Security White Paper KFS Components There are four KFS components - KFS Manager, as Notifications, Maintenance, Restart, Reports, Logs, etc. • Establish communication preferences for all tasks. KFS Device KFS Device is firmware built into the Kyocera printer/MFP that enables - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 8
a Windows® application installed locally and used to register two types of devices with KFS Manager-legacy Kyocera devices and third-party devices. • Serves as the link between devices and KFS Manager. • Communicates counters and toner information to KFS Manager. • Supports remote device maintenance - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 9
KYOCERA Fleet Services Security White Paper KFS Features The KFS system's core features are divided into three categories: Monitoring Tools, Management Tools and Other Tools. Note: Feature support depends on whether the device is KFS-ready (Kyocera brand), legacy Kyocera volumes to toner levels. - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 10
Manager up to four times per day; once per day is the default. KYOCERA Fleet Services Security White Paper Device Logs Fig. 4: Device Counters View all system events in KFS, etc. Note: A maximum of 10,000 logs is supported. You can download logs from KFS to your computer as CSV files. 9|PAGE - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 11
KYOCERA Fleet Services Security White Paper Reports Build graphical or list reports to view color usage, page volume, toner levels, etc. When generating reports, there are over 30 templates to choose from. Run reports on a scheduled or periodic basis. • Counters: Create reports for Counter - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 12
task is active on the device, you cannot perform the following operations: • Panel Note • Panel Screenshot • Firmware Upgrade • Maintenance Mode • Restart • Send File • Snapshots • Data Capture KYOCERA Fleet Services Security White Paper Fig. 7: Device Properties Fig. 8: Panel Status 11 | P A G E - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 13
error (service code), Event (e.g., paper misfeed), completed without user intervention. KYOCERA Fleet Services Security White Paper Fig. 9: Notification Settings another map in the same device group. • Include descriptions for each printer/MFP and search for the device, as needed. • Import maps - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 14
KYOCERA Fleet Services Security White Paper Management Tools Management Tools allow the service provider to control many • Maintenance Mode Device Settings Device Settings automate configuration tasks, to meet customers' requests and approvals. • Change device settings, e.g., default all units - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 15
KYOCERA Fleet Services Security White Paper Snapshots Snapshots show the current state of the device and can be retrieved automatically or manually. • Retrieve Snapshots from one or more devices. • View, download and delete multiple Snapshots directly from KFS Manager. Note: KFS Manager can store up - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 16
KYOCERA Fleet Services Security White Paper Panel Screenshot Panel screenshot is a troubleshooting tool that allows you to remotely capture an image of a target device's display panel. • Determine device status in real time. • Provide guidance to users over - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 17
KYOCERA Fleet Services Security White Paper Send File This troubleshooting feature enables your service provider to send a test file to one amount of time and money, over a technician manually updating devices on-site (via USB drive). • Supports batch firmware upgrades (of devices in same model - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 18
KYOCERA Fleet Services Security White Paper USB Logs KFS Device generates USB logs and sends them to KFS Manager, where they are stored. You can download the USB logs to a PC - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 19
KYOCERA Fleet Services Security White Paper Other Tools Other tools integrate with KFS, providing you runs the DRD Tool from a USB drive inserted into a Windows PC or laptop. Features of the DRD tool include: • Discovery of network printers/MFPs over SNMP • Registration to KFS Manager (KFS-ready, - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 20
's Hybrid Platform for Advanced Solutions (HyPAS) business applications. HyPAS is an open software development platform that supports custom application integration on Kyocera printers/MFPs. This enables the service provider to address your unique workflow requirements. For more information on - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 21
KYOCERA Fleet Services Security White Paper Security and Safeguards In today's data-intensive workplace, channel with KFS Manager, and password for proxy server authentication. Important: Device data only contains information necessary for management and maintenance of the devices. It does - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 22
KYOCERA Fleet Services Security White Paper Protocol/Interface • Extensible Messaging and Presence Protocol (XMPP) • Hyper Text are protected by strictly enforcing these access rights. Data Management Authorized service providers can access devices located at the customer site, and securely manage - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 23
KYOCERA Fleet Services Security White Paper Data Transfer Table 1 shows the amount of data obtained from the devices and frequency of communication. For instance, Device information (counters, toner users. May perform all monitoring, maintenance, and troubleshooting tasks. 2. Manager: Manages - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 24
KYOCERA Fleet Services Security White Paper Password Settings When a user account is initially created in KFS Manager, KFS Manager sends a notification to that user via an email. The email contains an automatically-generated user ID, a temporary password and a link to the service URL. The temporary - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 25
KYOCERA Fleet Services Security White Paper contained in print jobs. However, users must determine if special precautions should be implemented to comply with private, personal or confidential information regulations. Microsoft® Azure® - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 26
KYOCERA Fleet Services Security White Paper Appendix A: KFS Feature Summary by Component Feature KFS Manager KFS settings 6. Check toner levels 7. Monitor device status 8. Perform maintenance/diagnostics/troubleshooting 9. Upgrade firmware 10. Email logs 11. - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 27
KYOCERA Fleet Services Security White Paper Appendix B: KFS Supported Kyocera Models (as of March, 2017) • TASKalfa 500ci • TASKalfa 400ci • TASKalfa 300ci • TASKalfa 250ci • TASKalfa 5550ci • TASKalfa 4550ci • TASKalfa 3550ci • TASKalfa 3050ci • TASKalfa 7550ci • TASKalfa 6550ci • - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 28
KYOCERA Fleet Services Security White Paper that printers and MFPs Support Service dispatch is another area where KFS creates a new paradigm. With notifications set, the KFS system alerts the service provider (via email) of a potential event - low toner, waste toner box full, preventative maintenance - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 29
KYOCERA Fleet Services Security White Paper Appendix D: Port Settings On the Intranet Firewall • TCP port 443 (HTTPS) must be opened to allow outbound traffic. This port is used for KFS Device and KFS Gateway for Windows to connect to KFS Manager. • If your firewall restricts outbound traffic by a - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 30
Paper About KYOCERA KYOCERA Document Solutions America, Inc. (http://usa.kyoceradocumentsolutions.com), head-quartered in Fairfield, N.J., is a leading provider of computer-connectable document imaging and document management systems, including network-ready digital MFPs/printers, laser printers - Kyocera ECOSYS P2040dw | Kyocera Fleet Services KFS Security White Paper - Page 31
on connectivity, please visit www.kyoceradocumentsolutions.com/us. HyPAS, TASKalfa and ECOSYS are the trademarks of the Kyocera Companies. All other trademarks are the property of their respective owners. KYOCERA Document Solutions America, Inc. Headquarters: 225 Sand Road, Fairfield, NJ 07004
Security
Whi
te Paper
Version 1.4
(March, 2017)
- FOR KYOCERA CUSTOMERS ONLY -