Kyocera FS-C5200DN KM-NET Viewer Operation Guide Rev-5.2-2010.10
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- Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 1
KMnet Viewer User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 2
support the Windows 7 printing environment. Essentially the same operations are used for Microsoft Windows Vista, Windows XP, Windows Server 2003, and Windows Server 2008 environments. User Interface screen captures shown in this guide may differ depending on your printing device. © 2010 KYOCERA - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 3
User Interface ...1-4 Main Menu ...1-4 My Views Pane ...1-4 Default Views Pane ...1-4 Device List Pane ...1-4 Closing the Application Window ...2-4 Dynamic View ...2-5 Adding a Dynamic View ...2-5 Manual View ...2-6 Adding a Manual View Using Selection 2-6 Folder Reports ...2-6 Creating and - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 4
Box 3-10 Adding a Document Box ...3-11 Deleting a Document Box ...3-11 Exporting a Document Box List 3-12 Document Properties ...3-12 Document Views ...3-12 Downloading a ...4-2 Device Accounts ...4-3 Account Devices ...4-3 Viewing Accounts and Devices ...4-3 Counter Reports ...4-3 ii User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 5
Job Accounting 4-6 Selecting Media Type Counters 4-7 Handling Errors ...4-7 Setting Permit Processing and Copy Counter 4-8 Accounting 4-8 Selecting Accounting Source Settings 4-9 Export ...4-10 Exporting Accounting Information 4-10 Exporting Counter Information 4-11 Exporting Account ID - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 6
8-3 Viewing Recent Workspaces ...8-3 Chapter 9 Options Editing Device Polling Options ...9-1 Editing Account Polling Options ...9-1 Editing SNMP Trap Options ...9-2 Editing E-mail Options ...9-3 Editing Authentication Options ...9-3 Glossary ...v iv User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 7
to step 4. 3 If you do not have administrator rights, the network administrator must set up a user login password for you. If no password has been set up, the application does not start, and an access error message appears. Type your password in the login text box, and click Submit. A password is - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 8
found, then the application updates its database with information about the device. This process can be performed manually for single or multiple devices, or it can be scheduled to run automatically according to a set Selected network segments list. An entry can be removed from the 1-2 User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 9
dialog box opens. 2 If there is an existing discovery mode you would like to edit, select it and click Properties, make your selections in each window to set up a recurring schedule and click Apply changes. 3 Click Add to create a new discovery mode. In the Add Device Wizard, make your selections in - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 10
are in this menu. The main menu operates like a standard Microsoft Windows main menu. My Views Pane My Views are located in the Views by clicking View > Add Dynamic View, or View > Add Manual View Using Selection. Default Views Pane Default Views are located in the Guide. Ready 1-4 User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 11
Viewer Quick Start Green icon with a white check mark. This icon indicates the device is ready to print, or is in the process of printing. Error Red icon with white "X". This icon means the device is unable to print and needs immediate attention. Warning Yellow icon with a white exclamation mark - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 12
. To reopen the window, double-click the icon in the system tray; or right-click the icon, and then click Restore. To exit the application, click File > Exit. The application saves the currently displayed workspace before exiting. This saved workspace appears the next time the same user opens the - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 13
views are available: General View Displays general information, such as display name, IP address, host name, toner level, description, location, and model name. Capability View Displays support for various device capabilities, such as color or black & white, print speed, duplex, total memory, hard - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 14
printed pages, copier printed pages, printer printed pages, FAX/i-FAX printed general information and counters for devices that support accounting. Accounts View Displays account information for the size of the map image within the view window. Use any of the following methods to change the image - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 15
set up custom views in addition to the default views. Custom views appear on the left side of the screen under My Views. Dynamic or manual views can be created or deleted. If desired, views can be placed in folders. My Views lets you customize the devices or accounts being displayed - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 16
does not delete the item from the database. Only devices or accounts in a manual view can be removed from view. 1 Select a custom view under My Views. of the screen. The Quick Search text box accepts input in all supported languages. The search can find exact matches for full or partial . User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 17
the dynamic view as desired. A dynamic view cannot be created when a manual view is selected under My Views. Adding a Dynamic View You can under My Views. 1 Select a view under Default Views or My Views, except a manual view. 2 Modify the view as desired, then click View > Add Dynamic View. 3 - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 18
from the list or map. Press Ctrl or Shift + click to select multiple devices. 2 Click View > Add Manual View Using Selection. 3 Type the name of the new view, up to 64 characters. 4 If desired, modify the view , select one or more accounts or devices to include in the report. 2-6 User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 19
View Management 3 Click Export to open the Export View to CSV / XML dialog box. 4 Select the format type, name the report, and click Save to save the file. Updating a View When any view under My Views is changed, an asterisk appears after its name in the title bar until it is saved. You can save - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 20
can manually update this information for one or more devices. The following Refresh options are available: Refresh Device Select one or more devices and click View > Refresh Device to update the selected devices. Refresh All Click View > Refresh All to update all displayed devices. 2-8 User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 21
This area describes alerts that are currently occurring, and any troubleshooting measures that can be taken. Media Input This area shows and output. Firmware Versions This area lists the versions of firmware for various parts of the system. Memory This area shows the space available on the hard - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 22
Address Book. Note: If authentication is set, accessing the address book requires the correct Login user name and Password in the Communication Settings for the device. If authentication on the device is not Network FAX. E-mail FTP (File Transfer Protocol) SMB (Server Message Block) 3-2 User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 23
box. 2 In the menu bar at the top left of the dialog box, click Add members. The user list is downloaded from the device and appears in the dialog box. 3 Select one or more users to add, and click Add. 4 Click OK in the Add Group Members and Group Settings dialog boxes. You - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 24
follows: First time: "Copy" is added to the name. Second time: "Copy 2" is added to the list. Third time: "Copy 3" is added to the list. User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 25
drop-down list box, choose the field to search. 2 Enter the name or part of a name (or furigana, if applicable) to find in the adjacent Quick Search number. Destination Click Add. In the One Touch Destination dialog box, select a user or group. 5 Click OK in all dialog boxes. To delete an entry from - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 26
Touch Key Properties You can view and edit information about One Touch Keys for users and groups. 1 In any Device view, select a printing system with an user list. Adding Device Users You can add users to the user list located on the device. The Device User List can be used to control which users - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 27
Delete. Searching the Device User List You can search the User list in order to update device user information. User list information can be searched by Login user name or User name. 1 In the Searchable fields drop-down menu, select Login user name or User name. 2 Enter the name or part of a name to - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 28
save the log. Searching a Job List You can search a Jobs list by Job name or User name to find a specific job. 1 In the Searchable fields drop-down list, select Job name or User name. 2 Enter the name or part of a name in the adjacent Quick Search Text box. 3 After viewing the job information - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 29
hard disk. Stored print jobs can be printed or deleted from hard disk memory. You can also print a list of stored jobs. This feature is supported for some models with a hard disk installed. Viewing Stored Jobs You can view information about Temporary or Permanent print jobs stored on the hard disk - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 30
files that are stored on the device. To check if a device supports the Document Box feature, switch to the Capability View and look in 3 To search the list, select a Searchable fields option and type all or part of a value in the search text box. 4 To clear the search results ) 3-10 User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 31
from 1 to 31 days. Shared Select to enable the box for multiple users. Password Set a password for the box, if desired. Overwrite setting Select address Type the subaddress. Available with FAX boxes. Adding a Document Box If supported by the device, a new document box can be created. 1 Select a - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 32
it can be imported into a printer driver. 1 Select a device. Downloading a Document You can download a document from a document box to your local computer. 1 Select a document to download. 2 Click the Download icon, or right-click on the file and click Download Enter the name or part of a name to - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 33
details of virtual mailboxes created on the hard disk. This feature is supported for some models with a hard disk installed. A maximum of 255 information for all virtual mailboxes. 3 To search the list, enter the name or part of a name to find in the adjacent Quick Search Text box. 4 To clear - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 34
can save the virtual mailbox list to your computer or network. Once saved, it can be imported into the printer driver. 1 Select a device. 2 Select Device > Virtual Mailbox. The Virtual Mailbox dialog box opens. 3 Select all Virtual Mailboxes Click Delete all, then click Yes to confirm. User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 35
virtual mailbox on the hard disk. A maximum of 255 virtual mailboxes is supported. 1 Select a device. 2 Select Device > Virtual Mailbox. The Virtual users of changes in the status of the printing device. There are three types of notifications available: a pop-up window, opening of the Windows - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 36
multiple devices at the same time. Upgrade Firmware This wizard guides you in installing the most current firmware on devices. Device be selected at a time. Settings vary by model. Network Groups This manages certain user access properties for an entire group of devices. TCP Send Data This sends data - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 37
can click OK to save your settings and close the dialog box. Setting Network User Property An administrator can set network user property as a device setting. Network user property settings support varies by model. 1 Click to select a supported MFP in the device list. 2 In the menu bar at the top of - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 38
jobs with unknown IDs check box. In the printer driver for the device, you must also click Device Settings > Administrator, and select User login. Type the user name and password for a specific user, or choose to have the device prompt for the user name. Enabling Simple Login You can enable simple - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 39
Device 4 Click OK. Setting ID Card Login You can select ID card login settings for your device. ID card login is available when an ID card authentication kit is activated. 1 In any Device view, select a printing system. 2 Click Device > Advanced > Authentication Settings. If authentication is - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 40
5 In the Group information section, in the Group ID text box, type an identifying number of up to 10 numeric characters 6 In the Group name text box, type a name for the group. The maximum number of alphanumeric -click on the device, and then in the context menus click Advanced > Network Groups. User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 41
or a specific TCP port on the device. The port number must match that of one of the Logical Printers defined in the Command Center for the device. The range is 1-65535. 4 To send data from a retrieve a previously sent text string. The History retains up to 10 previously sent text strings. 3-21 - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 42
Device 6 Click Send to send the data. 3-22 User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 43
Administrator Login dialog box: Command Center password Administrator Login and Administrator Password (with optional Use local authentication) Accounting administrator code Login options are selected in the Login section of the Communication Settings dialog box. Adding Account Devices You can add - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 44
color pages output, or to the total number of pages output. Each Usage Restriction has three settings: Off The restriction is not applied. Counter limit: 4-2 User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 45
A counter report is created for a view. The report contains the same printer system and counter information that is shown in the view. Each view can a total of 5 counter reports can be created. The counter report has a user-specified name, and can be sent to the e-mail addresses specified in a list - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 46
the Account menu, click Manage Device. 3 Click OK. To unmanage a managed device, select the device, click Accounts > Don't Manage Device, then click Yes to confirm. 4-4 User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 47
menu. Accounting Notification Settings The Notification feature is used to inform users of changes in the counter status of the printing device. There are types of notifications available: a pop-up window, opening of the Windows event log, or an e-mail to a specified list of e-mail addresses - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 48
the selected device, either the Login user name and Password must be set correctly, or the Accounting administrator code must be set correctly, depending on Media Type, Error Handling, Permit processing job without account ID, and Copy counter setting. If a property is not supported by the selected - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 49
The dialog box closes and the application returns to the Accounting Devices View. Handling Errors You can select how to handle the job when an error has occurred. 1 In the Device Accounting Settings dialog box, click Error Handling. The list of options is expanded. 2 You can print reports for one or - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 50
the menu bar at the top of the window, click Device > Set Multiple Accounting Devices. filtered the selected devices by those Multi-Set supports. The devices are organized by product group. error handling, permitting job processing without an account ID, and copy counter. 4-8 User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 51
to the destination device. Click Close. If the process does not complete successfully, you can click Details to see a list of the errors. If you want to save the error list, click Export to open a dialog box for saving to a log file. Browse or type a file name with an extension of .CSV - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 52
into a printer driver. Exporting Accounting supports accounting: Accounts View: select the desired account Accounting Devices View: select a managed device 2 Depending on the selection in step 1, in the Account menu, select View Devices for this Account or View Accounts on this Device. User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 53
can export a device's account ID list to a .CSV file. 1 In My Views or Default Views, select an account or select a device that supports accounting: Accounts View: select the desired account Accounting Devices View: select a managed device 2 Depending on the selection in step 1, in the Account menu - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 54
IP Port Some operations send a command or command file via a logical printer port. The default logical printer port numbers begin with 9100. The valid range for port numbers is TCP/IP, and then select Logical Printers. The TCP/IP port is displayed for each logical printer. One of 5-1 User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 55
the port number from the device home page. Select Networking > Logical Printers. To restart, select General > Reset. Communication Timeout Enter the number section lets you set user login information. The feature can be set if at least one selected device supports the User Login feature. For an - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 56
at specific intervals to check for error conditions, operational status, and low toner levels. When a device is selected and 10000 minutes. Toner Level Polling Information is gathered about the current level of toner in the device. The available range is between 1 and 10000 minutes. 5-3 User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 57
Group page, the application has filtered the selected devices by those Multi-Set supports. The devices are organized by product group. Select one group to apply If local authentication is on, an administrator must type a Login user name and password in Device > Communication Settings > Login. All - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 58
If the process does not complete successfully, you can click Details to see a list of the errors. If you want to save the error list, click Export to open a dialog box for saving to a log file. Browse or type following formats: Multi-Set template from the current software version (*.xml) User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 59
complete successfully, you can click Details to see a list of the errors. If you want to save the error list, click Export to open a dialog box for saving to have selected any of these options on the Settings page: Device User List Device Address Book Device Document Box Device Network Groups Device - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 60
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all models. For a list of supported models, see the Readme file. Before upgrade, review the process with your dealer or service organization of the system when errors can occur and their the device operation panel displays Erasing, Writing, or Downloading. For the System, processing time is about 3 - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 62
-22. Once in Boot Loader mode, a special Windows utility named IBVERUP can be used to load a new firmware file. Performing Firmware Upgrade The Firmware Upgrade Wizard initiates the firmware upgrade. The upgrade wizard guides you with step-by-step instructions. There are several ways you can start - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 63
no matching devices that require a version upgrade, the wizard displays an error message. If the selected firmware file version is lower than the currently IB-2x, Model should be, for example, Any with an IB-21E. Review the summary of settings for accuracy and completeness. Click Back and return to - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 64
String must be blank for the logical printer used for the firmware upgrade. Warning: If a could become inoperable and require a service visit to replace damaged components. downloading firmware to a device. Therefore, aborting an upgrade may take several minutes until downloading User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 65
Firmware Upgrade Note: Firmware for certain newer models always processes all the firmware versions in the master file. There will be multiple lines in the export file, one for each firmware type. When the Upgrade Wizard completes the upgrade, click Save Log to a location of your choice. The file - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 66
Workspaces A workspace is a collection of files including device and UI information. You can bring in a workspace from a different version of the application or from another user. 8-1 User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 67
name and password, but personal information is not exported with the file. Importing a File to a New Workspace You can bring in a workspace exported from another user or from the 4.x version of the application. You can also import from a KM-NET for Accounting database. 1 In the menu bar at the top - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 68
. 2 Select the desired workspace from the list. If another workspace was already open, the application automatically saves and closes it before opening the selected workspace. 8-3 User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 69
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white devices. For color devices the polling shows the amounts of black, cyan, magenta, and yellow toners. Type the number of minutes or click the up and down arrows to select a polling Interval ( for new devices. 1 In the menu bar at the top of the window, click Edit > Options. 9-1 User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 71
paper, the device automatically generates a trap. The trap sends an error message to one or two predetermined trap recipients. The trap server is the SNMP trap packet receiver which runs in the application. To receive trap packets, the user has to start the trap server and then configure the SNMP - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 72
users about User Name text box, type the user name needed to log in to the SMTP server, and in Password, type the user user name and password. user login password. If no password has been set up for a user without administrator rights, the application does not start, and an access error - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 73
Options 2 Select Enable local password. 3 In the New password text box, type a password for a local user. A password is a maximum of 32 characters. A blank password is allowed. 4 In Confirm password, type the password again. 5 Click OK to save the password. KMnet Viewer 9-4 - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 74
The Discovery process can be instructed to not include specific problems in the computer. Firmware is provided in a computer file for download to the device. Because a change in firmware has the potential to damage a device, you must be very careful when using a firmware upgrade. v User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 75
, and yellow toners. V virtual mailbox A Device feature that lets you view print jobs stored in virtual mailboxes on the hard disk. Stored print jobs can be deleted from hard disk memory, and a job list can be exported. The exported list can be imported into the printer driver. KMnet Viewer - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 76
W workspace A workspace is a collection of files including device information and view settings. The workspace data appears in the device list and the left panel of the screen. A workspace is identified with a user name and password. vii User Guide - Kyocera FS-C5200DN | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 77
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Rev. 5.2 2010.10
User Guide
KMnet Viewer