LG K20 Owners Manual

LG K20 Manual

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  • LG K20 | Owners Manual - Page 1
    ENGLISH USER GUIDE LG-M255 Copyright ©2018 LG Electronics Inc. All Rights Reserved. MFL71259701 (1.0) www.lg.com
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    device default settings. • Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Center. For user-installed apps, please contact the relevant
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    Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information.  2
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    on or off 22 Inserting the memory card 23 Removing the memory card 24 Battery 28 Touch screen 31 Home screen 41 Screen lock 44 Memory card encryption Installing and uninstalling apps 55 App trash 56 App Shortcuts 57 Phone 60 Messaging 61 Camera 68 Gallery 71 Chrome 71 Contacts 73 QuickMemo+ 75 Tasks
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    Mobile Switch 82 Google Apps 06 For Your Safety 07 04 Phone Settings 85 Settings 85 Network 96 Sound 97 Display 98 General LIMITED WARRANTY USA 05 Appendix 108 LG Bridge 109 Phone software update 110 Anti-Theft Guide 111 Open Source Software Notice Information 112 More information 114 FAQ  4
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    01 Custom-designed Features
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    list. • You can use two apps at the same time. • To stop the Multi-Window feature, touch and hold . • The Multi-Window feature is not supported by some apps, including downloaded apps. Custom-designed Features 6
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    your fingerprint on your device first before using the fingerprint recognition function. You can use the fingerprint recognition function in the following cases: • To unlock the screen • To view locked contents in QuickMemo+. • Confirm a purchase by signing in to an app or identifying yourself with
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    Precautions for fingerprint recognition Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device. • The device's Power/Lock key has a fingerprint sensor. Ensure that the Power/Lock key is not damaged
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    the device with a Knock Code, pattern, PIN or password. • If the screen lock is not set, configure the lock screen by following the on-screen instructions. See Setting a screen lock for details. 2 Locate the Power/Lock key on the back of the device and gently put your finger on it to
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    3 Follow the on-screen instructions. • Repeat scanning the fingerprint by moving your finger little by little until the fingerprint is registered. 4 When the fingerprint registration is done, tap OK. • Tap
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    quick share You can share a photo or video using a desired app immediately after taking it. 1 Tap , then take a photo or record a video. 2 Tap the app icon that appears on the screen to share it using that app. You can also swipe the icon towards the opposite direction to see what other apps you
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    Gallery features Floating button You can use the floating button at the lower part of the Gallery app screen in landscape mode. • After dragging the button upwards, release it when you reach the button to return to the Home screen. • You can drag the button to the left or right to move the floating
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    Creating a movie You can create a new movie by putting images and videos together. 1 Tap , select an album, and then tap Create movie. 2 Select images or videos for your movie and tap NEXT. 3 Edit the selected images and videos and then tap SAVE. Deleting files You can select images or videos
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    for an image is 3 seconds by default and it cannot be changed. Videos can be trimmed down to a minimum of 1 second. • This feature may not support some image or video formats. Custom-designed Features 14
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    use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto. You can also create a GIF file from Gallery
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    . Launching Google Assistant 1 Press and hold from the Home screen to launch Google Assistant. 2 Tap GET STARTED. 3 Follow the on-screen instructions to configure the voice settings. • The device saves your voice data for recognition. Launching Google Assistant with your voice 1 Say "Ok Google
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    02 Basic Functions
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    are included with your device. • Device • Battery • USB cable • Charger • Quick Start Guide • The items supplied with the device and any available accessories may vary depending on the area and service provider. • Always use genuine LG Electronics accessories. Using accessories made by other
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    Parts overview Proximity/Ambient light sensor Front camera lens Volume keys (+/-) Earpiece Touch screen Stereo headset jack Flash Power/Lock key, Fingerprint sensor Speaker Basic Functions Microphone Rear camera lens NFC Area Charger/USB cable port 19
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    • Proximity/Ambient light sensor -- Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific
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    the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual. Turning the power off Press and hold the Power/Lock key, then select Power off. Power control options Press and
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    Inserting the memory card The device can support up to a 2 TB microSD card. (Not included) Depending on the memory card manufacturer and type, some memory card may not be compatible with your device. 1 To remove the back cover, hold the phone firmly in one hand. With your other hand, lift off the
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    the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data. Basic Functions 23
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    Battery Installing the battery 1 To remove the back cover, hold the phone firmly in one hand. With your other hand, lift off the back cover with your thumbnail as shown in the figure below. 2 Insert the battery. Basic Functions 24
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    3 To replace the cover onto the device, align the back cover over the battery compartment and press it down until it clicks into place. • Follow the instructions in this user guide cautiously when handling the device. Failure to do so may damage the device or cause injury to yourself or others.
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    . • Make sure to use the USB cable provided with your device. • Make sure to use an LG-approved charger, battery and charging cable. Charging the battery with a third-party charger may cause the battery to explode or may damage the device. • Using the device when it is charging may cause electric
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    party USB cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories. • Failure to follow the instructions in this guide and improper use may damage the device. Using the battery efficiently Battery lifespan may decrease if you keep many apps and
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    Touch screen You can familiarize yourself with how to control your device by using touch screen gestures. Tapping Lightly tap with your fingertip to select or run an app or option. Touching and holding Touch and hold for several seconds to display a menu with available options. Basic Functions 28
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    Double-tapping Tap twice quickly to zoom in or out on a web page or map. Dragging Touch an item, such as an app or widget, then move your finger to another location in a controlled motion. You can use this gesture to move an item. Swiping Touch the screen with your finger and move it quickly
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    Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart. • Do not expose the touch screen to excessive physical shock. You might damage the touch sensor. • A touch screen failure may occur if you use the device near a magnetic, metallic
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    touch buttons Folder Page icon Quick access area • The Home screen may vary, depending on the service provider or software version. • Status bar: View status icons, the time and the battery level. • Weather widget: View the weather information and time for a specific area. Basic Functions 31
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    • Google search widget: Perform a Google search by inputting spoken or written keywords. • Folder: Create folders to group apps by your preferences. • Page icon: Display the total number of Home screen canvases. Tap the desired page icon to go to the page. The icon reflecting the current canvas will
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    Lock/hide buttons feature, tap Settings Display Home touch buttons Hide Home touch buttons, then tap Show lock/hide icon . • Some features may not be supported while the Home touch buttons are hidden. Hiding the Home touch buttons You can hide the Home touch buttons to view in a larger screen while
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    over the network Alarm is set Vibrate mode is on Bluetooth is on Connected to a computer via USB Battery level Airplane mode is on Missed calls Wi-Fi is connected Mute mode is on GPS is on Hotspot environment and area in which you are using the device and your service provider Basic Functions 34
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    Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • To open the quick access icons list, drag the notifications panel downwards or tap . • If you touch and hold an icon, the settings screen for the corresponding function appears. • To
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    Switching the screen orientation You can set the screen orientation to automatically switch, depending on to the device's physical orientation. On the notification panel, tap Rotation from the quick access icon list. You can also tap screen. Settings Display and activate Auto-rotate Editing the
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    • To view or reinstall the uninstalled apps, select App trash. See App trash for details. • To change the default screen, move to the desired screen, tap , then tap the screen once more. Default screen Basic Functions 37
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    Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap . Moving apps on the
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    Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. • To edit the folder
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    • Loop Home screen: Enable to allow continuous Home screen scrolling (loop back to the first screen after the last screen). • Search: Search by swiping down on the Home screen. • Help: Displays information regarding the Home screen items and functions. Select home You can select one of 3 modes. 1
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    and prevent unwanted access to your device, set a screen lock. • A screen lock prevents unnecessary touch input on the device screen and reduces battery consumption. We recommend that you activate the screen lock while not using the device. Setting a screen lock There are several options available
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    Secure start-up settings For additional security for your device, you can enable the Secure start-up option when setting a screen lock. • You cannot use all functions, except for emergency calls, until you unlock the device. • If you forget your decryption password, you cannot restore encrypted data
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    KnockON You can turn the screen on or off by double-tapping the screen. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on a third party Home screen installed by the user. • When tapping the screen, use your fingertip.
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    off while encryption is underway, the encryption process will fail, and some data may be damaged. Therefore, be sure to check that the battery level is sufficient before starting encryption. • Encrypted files are accessible only from the device where the files were encrypted. • The encrypted memory
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    Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in Gallery. Via Capture+ On the screen where
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    Entering text Using the Smart keyboard You can use the Smart keyboard to enter and edit text. With the Smart keyboard, you can view text as you type without bothering to alternate between the screen and a conventional keyboard. This allows you to easily find and correct errors when typing. Moving
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    word. • The selected word is automatically entered. You do not need to manually type every letter of the word. Changing the QWERTY keyboard layout You can keyboard. 1 Tap Settings General Language & input On-screen keyboard LG Keyboard Keyboard height and layout QWERTY keyboard layout. You can also
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    the QWERTY, QWERTZ and AZERTY keyboards. • This function may not be supported for some languages. Extended keyboard mode You can select a extended keyboard mode. Tap Settings General Language & input On-screen keyboard LG Keyboard Keyboard height and layout Extended keyboard. You can also touch and
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    Selecting a landscape keyboard mode You can select a landscape keyboard mode from several choices. 1 Tap Settings General Language & input On-screen keyboard LG Keyboard Keyboard height and layout Keyboard type in landscape. You can also touch and hold on the keyboard and tap Keyboard height and
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    , or the supported languages may differ depending on the service area. Adding languages to the keyboard You can make additional languages available for keyboard input. 1 Tap Settings General LLanguage & input On-screen keyboard LG Keyboard Select languages. 2 Select the languages you want
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    be locked. To delete locked items, unlock them first. • Tap to delete the items saved to the clip tray. • The clip tray may not be supported by some downloaded apps. Basic Functions 51
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    Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time. Tap Settings Sound Do not disturb. • Mode: Select the desired mode. -- Priority only: Receive sound or vibrate notifications for the selected apps. Even when Priority only is turned on, alarms
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    03 Useful Apps
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    • If you use mobile data, you may be charged for data usage, depending on your pricing plan. • SmartWorld may not be supported depending on the area or service provider. Uninstalling apps Uninstall apps that you no longer use from your device. Uninstalling with the touch and hold gesture On the Home
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    App trash You can view the uninstalled apps on the Home screen. You can also reinstall apps within 24 hours of uninstallation. 1 Tap LG App trash. Alternatively, you can touch and hold an empty area of the Home screen, then tap App trash. 2 Choose the desired option. • Restore: Restore
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    App Shortcuts On the Home screen, touch and hold an app icon such as Phone, Messaging, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • This feature is available only on some apps. Useful Apps 56
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    using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad 1 Tap Dial. 2 Make a call by using a method of your choice: • Enter a phone number and tap . • Touch and hold a speed
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    of functions by tapping onscreen buttons: • Hold: Place the current call on hold. • Video Call: Switch between a voice and video call (if supported). • Contacts: View the contact list during a call. • End: End a call. • Dialpad: Display or hide the dial pad. • Speaker: Turn on the speakerphone
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    • Available setting items may vary depending on the area or service provider. Making a three-way calling You can make a call to another contact during a call. 1 During a call, tap Add call. 2 Enter a phone number and tap . • The two calls are displayed on the screen at the same time, and the first
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    and send messages to your contacts using the Messaging app. • Sending messages abroad may incur additional charges. Consult with your service provider for more information. 1 Tap . 2 Tap . 3 Specify a recipient and create a message. • To attach files, tap . • To access optional menu items
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    lens with a soft cloth. • Be careful not to stain the camera lens with your fingers or other foreign substance. • Images included in this user guide may be different from the actual device. • Photos and videos can be viewed or edited from the Gallery. See Gallery overview for details. Turn the
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    Taking a photo 1 Select a camera mode and tap the subject to focus the camera on. 2 Tap to take a photo. • You can also press the Volume Down or Volume Up key to take a photo. • When the screen is turned off or locked, start the camera by pressing the Volume Down key twice. To use this feature, tap
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    Set the timer to automatically take photos after a specified period of time. Take photos with voice commands. Save the image with GPS location data. Displays guide grids so that you can take photos or record videos based on the horizontal and vertical reference lines. Select if you want to store the
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    Burst shot You can take continuous shots of photos to create moving pictures. Touch and hold . • Continuous shots are taken at a fast speed while is held down. • You can take up to 30 photos with the back camera and 20 photos with the front camera. Simple view Tap Simple view to hide the menus on
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    or out, then use the displayed +/- slide bar. • You can also drag the button up, down, left or right (depending on the orientation of the phone). This feature is available only in specific modes. • The zoom feature is not available when using the front camera in selfie mode. Selfie shot You
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    screen, the front camera detects your face and takes a selfie automatically. • The white colored guide frame appears when the front camera detects your face. If the subject within the guide frame stops moving, the guide frame color turns green, then the camera takes a photo. • Tap Selfie shot Auto
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    • Four photos are taken at about two second intervals. Gesture view After taking a selfie with the front camera, you can preview the selfie immediately by placing the screen close to your face. • Tap Gesture view to enable the Gesture view feature. • Only one preview is available each time a photo
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    the previous or next photo. • While viewing a video, swipe left or right to rewind or fastforward the video. • Some file formats may not be supported, depending on the installed software and the encoding. • Files that exceed the size limit may cause an error. Viewing photos Back to the previous
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    Editing photos 1 While viewing a photo, tap . 2 Use a variety of effects and tools to edit the photo. 3 Tap SAVE to save changes. • The changes are overwritten to the original file. • To save the edited photo as another file, tap Save copy. Playing a video Tap to go to previous video. Touch and
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    automatically moved to Trash and they can be restored to Gallery within 7 days. • In Gallery, tap Trash. Tap to permanently delete the files. In this case, the files cannot be restored. Sharing files You can share files by using one of the following options: • While viewing a photo, tap to share
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    tabs, bookmarks and address bar data from a computer to your device. Tap Chrome . Contacts Contacts overview You can save and manage contacts. Tap LG Contacts. Adding contacts Adding new contacts 1 On the contact list screen, tap . 2 Enter the contact's details and tap SAVE. Importing contacts You
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    search for contacts by using one of the following options: • Tap from the top of the contacts list and then enter the contact information or phone number. • Scroll the contact list up or down. • From the index of the contact list screen, tap the initial letter of a contact. • The search option
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    make creative notes by using a variety of options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad. Creating a note 1 Tap Tools QuickMemo+. 2 Tap to create a note. • : Save a note. • : Undo the last action. • : Redo the
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    Writing notes on a photo 1 Tap Tools QuickMemo+. 2 Tap to take a photo, then tap OK. • The photo is automatically attached into the notepad. 3 Tap or to write notes on the photo. • Write notes by hand on the photo. • Enter text below the photo. 4 Tap to save the note. Writing notes on a screenshot
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    • Trash: View deleted notes. • New category: Add categories. • : Rearrange, add or delete categories. To change the name of a category, tap the category. • Some folders do not appear when launching QuickMemo+ for the first time. Disabled folders are enabled and appear when they contain at least one
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    FM Radio You can listen to FM radio. Tap LG FM Radio. • To use this app, first connect earphones to the device. The earphones function as the radio antenna. • This function may not be supported depending on the area. File Manager You can view and manage files saved on your device or cloud
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    • If you select a previously set alarm, you can edit the alarm. • To delete an alarm, tap at the top of the screen. You can also touch and hold the alarm. World clock You can view the current time in cities around the world. 1 Tap Tools Clock World clock. 2 Tap and add a city. Timer You can set the
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    You can play and manage songs or music albums. 1 Tap LG Music. 2 Select a category. 3 Select a music file. / Touch and hold to fast forward. Pause or play. • Some file formats may not be supported, depending on the installed software. • Files that exceed the size limit may cause an error.
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    Calendar Calendar overview You can use the calendar to manage events and tasks. Adding events 1 Tap Calendar. 2 Select a date and then tap . 3 Enter event details and tap SAVE. Syncing events Tap Calendars to sync and select a calendar to sync. • When your events are saved from the device to your
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    needs. Set up Email account Your phone supports several types of email accounts and instructions to set up your email account. • The email account is set up and you will begin receiving email. LG not be supported depending on the area or service provider. 1 Tap LG SmartWorld. 2 Tap LG Account, then
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    transfer data from your old LG device to a new LG device. 1 Tap Settings General Backup LG Mobile Switch. 2 Follow the on-screen instructions to select a desired method app automatically. • Fully charge the battery before transferring data to avoid unintentional powering off during the process.
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    device. For details on how to use an app, see the Help in the app. • Some apps may not work depending on the area or service provider. Google Use Google to search for web pages, images, news and more by entering or speaking keywords. Gmail Register your Google email account to
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    Play Movies & TV Use your Google account to rent or purchase movies. Purchased content can be played anywhere. Duo Make a video call with your family, friends and anyone else who uses the app. Photos View or share photos or albums saved on your device. Docs Create documents or edit documents created
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    04 Phone Settings
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    a keyword in the search box to access a setting item. • Tap to change the view mode. This user guide assumes that you are using the Tab view. Network Airplane mode You can turn off the call and mobile data Wi-Fi networks. If you do not want to automatically connect to a Phone Settings 85
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    that support Wi-Fi Direct automatically appear. 2 Select a device. • Connection occurs when the device accepts the connection request. • The battery may drain faster when using Wi-Fi Direct. Wi-Fi Calling Wi-Fi Calling can improve your coverage and allows you to make phone calls
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    connect your device to nearby devices that support Bluetooth to exchange data with them. the list. 3 Select a device from the list. 4 Follow the on-screen instructions to perform authentication. • This step is skipped for previously accessed devices. Sending data on the file. Phone Settings 87
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    the settings whenever mobile data is turned off. • International data roaming: Browse the web, use emails, multimedia messages and other data services overseas. • Disable 2G: Allows you to disable 2G service on your phone. • Access Point Names: View or change the access point for using mobile data
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    . • : Customize the desired mobile data settings. Call You can customize call settings, such as voice call and international call options. • Some features may not be supported depending on the area or service provider. 1 On the settings screen, tap Network Call. 2 Customize the desired settings
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    from www.lg.com and install it on the computer. • You cannot send or receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to send or receive files. • Operating systems that support tethering are Window XP or higher, or Linux. Phone Settings 90
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    mobile data and may incur data usage fees, depending on your pricing plan. Consult with your service provider for more information. • More information is available at this web site: http://www.android. automatically disconnected. You can set the time for automatic disconnection. Phone Settings 91
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    site: http://www.android.com/tether#Bluetooth_tethering Help You can view help on using tethering and hotspots. On the settings screen, tap Network Tethering Help. Phone Settings 92
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    settings screen, tap Network NFC. 2 Tap to activate it. • Touch your device with other device that supports NFC to allow sharing data. • NFC antenna location may vary depending on the device type. Android Beam You Sharing panel. 2 Tap Direct share to deactivate the option. Phone Settings 93
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    printer list screen. • Select a file and tap Print. • The document prints. • If you do not have a Google account, tap ADD ACCOUNT to create an account. Phone Settings 94
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    connected virtual private networks. Adding VPN 1 On the settings screen, tap Network VPN. 2 Tap Basic VPN or LG VPN. 3 Tap . • This feature is available only when the screen lock is activated. If the screen lock menu. On the settings screen, tap Network Wireless Emergency Alerts. Phone Settings 95
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    tap: Set the device to vibrate when you tap certain items on the screen. • Dialing keypad sound: Enable the keypad sound effect. • LG Keyboard sound: Enable the LG keyboard sound effect. • Touch sound: Enable the sound effect to play when tapping an item. • Screen lock sound: Enable the sound effect
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    a specified period of time. • Screen saver: Display a screen saver when the device is connected to the holder or charger. Select a screen saver type to display. Phone Settings 97
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    . See Memory card encryption for details. -- Secure start-up: Protect your device with a lock when it powers on. See Secure start-up settings for details. Phone Settings 98
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    passwords visible: Enable this option to briefly show each character of the password as you type it so you can see what you've entered. • Phone administrators: Allows privileges to restrict the control or use of the device to particular apps. • Trust agents: View and use trust agents installed on
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    • Power saving exclusions: Select apps to use without any functional limitation while in power saving or battery optimization mode. Storage You can view and manage internal storage on the device or storage space of when a memory card is inserted. To unmount the memory card, tap . Phone Settings 100
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    screen: Turn the background color into black for a high contrast screen. • Vision Screen color inversion: Increase the display color contrast for people with low vision. Phone Settings 101
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    Power key: End a call by pressing the Power/Lock key. • Hearing Captions: Turn on the subtitle service when playing videos for the hearing impaired. • Hearing Flash alerts: Set the device to notify you with a a particular portion of the screen can be controlled by touch input. Phone Settings 102
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    change the screen orientation according to the physical position of the device. • Device Help: Enable the Guide Me feature. • Select to Speak: Allows you to tap items to hear spoken feedback. • Switch then select an item to delete. 3 Tap DELETE DELETE to delete the selected item. Phone Settings 103
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    to use when entering text. • On-screen keyboard: Change the LG keyboard settings or voice recognition feature of Google Voice. • Physical keyboard you to set various options for the Google Spell Checker. • Autofill service: Enable this option to enter your information saved in your account such
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    LG device to your new LG device. See LG Mobile Switch for details. • Backup & restore: Back up your device data or restore data to your device from a backup. • Resetting your device may delete backup files saved in storage. Make sure to copy and store the important backup files to your PC. Phone
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    and delete data. • Resetting your device deletes all data on it. Enter your device name, Google account and other initial information again. About phone You can view information about your device, such as the name, status, software details and legal information. On the settings screen, tap General
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    05 Appendix
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    connection. • Update the device software from a computer via USB cable connection. Installing LG Bridge on a computer 1 Go to www.lg.com/us from your computer. 2 In the search bar, enter the name of your device. 3 Click Support Manuals and Downloads. 4 Click the Software & Firmware tab, then click
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    your mobile phone: Settings General About phone Software Update Update now. • Your personal data from internal phone storage-including process of updating your phone's software. Therefore, LG recommends that you backup your personal data before updating your phone's software. LG does not take
  • LG K20 | Owners Manual - Page 111
    Anti-Theft Guide You can set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example,
  • LG K20 | Owners Manual - Page 112
    http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as
  • LG K20 | Owners Manual - Page 113
    , messages, dial logs, calendar, voice recordings Personal data Memos LG device → LG device Third party Android device → LG device iOS device → LG device Supported Supported Supported Supported Not supported Supported Alarms Media Photos, videos, songs, data documents Screen settings Home
  • LG K20 | Owners Manual - Page 114
    , battery) Supported Supported Not supported Not supported Not supported • Some data may not be transmitted depending on the software version, app version, operating system, manufacturer or service provider's policy. Trademarks • Copyright © 2018 LG Electronics Inc. All rights reserved. LG and
  • LG K20 | Owners Manual - Page 115
    FAQ This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures SIM card error There is no SIM card in the phone or it is inserted
  • LG K20 | Owners Manual - Page 116
    on Battery is not charged. Charge battery. Check the charging indicator on the display. Battery is not charged. Charge the battery. Outside Check the supported file formats. The screen does not turn on when I receive a call. Proximity sensor problem If you use a protection tape or case, make
  • LG K20 | Owners Manual - Page 117
    key and the Volume Down key for about 10 seconds to restart your device. Resetting the device If the methods above do not solve your problem, perform a factory data reset. On the settings screen, tap General Reset Factory data reset. *Reset all settings for the device and delete data. Before
  • LG K20 | Owners Manual - Page 118
    06 For Your Safety
  • LG K20 | Owners Manual - Page 119
    device. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment. Any changes or modifications questions about return or exchange policies, consult your service provider or device retailer. This mobile phone has a Hearing Aid Mode that, when
  • LG K20 | Owners Manual - Page 120
    at large... believes that the weight of scientific evidence does not show an association between exposure to radiofrequency (RF) from cell phones and adverse health outcomes. Still the scientific community does recommend conducting additional research to address gaps in knowledge." That research is
  • LG K20 | Owners Manual - Page 121
    device usage can lead to cancer or a variety of other problems, including headaches, dizziness or memory loss." This publication is available SARs, visit the FCC website at https://www.fcc.gov/consumers/guides/specific-absorption-rate-sarcell-phones-what-it-means-you. You may also wish to contact the
  • LG K20 | Owners Manual - Page 122
    vehicle. You should also read and follow your wireless device manufacturer's instructions for the safe operation of your device. Do wireless devices pose OX11 ORQ, United Kingdom. Copies of the UK's annual reports on mobile phones and RF are available online at http://www.hpa.org.uk/radiation/ (
  • LG K20 | Owners Manual - Page 123
    U.S. Federal Communications Commission 445 12th Street, S.W. Washington, D.C.20554 Telephone: (888) 225-5322 http://www.fcc.gov/oet/rfsafety Royal Society of Canada Expert Panels on Potential Health Risks of Radio Frequency Fields from Wireless Telecommunication Devices 283 Sparks Street Ottawa,
  • LG K20 | Owners Manual - Page 124
    standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for
  • LG K20 | Owners Manual - Page 125
    .org/. * In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of of the HAC Act is to ensure reasonable access to telecommunications services for persons with hearing disabilities. While some wireless devices are used
  • LG K20 | Owners Manual - Page 126
    T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than devices that are not labeled. T4 is the better/ higher of the two ratings. Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional
  • LG K20 | Owners Manual - Page 127
    tinnitus (a ringing in the ear), hypersensitivity to sound and distorted hearing. Individual susceptibility to noise-induced hearing loss and other potential hearing problems varies. The amount of sound produced by a portable audio device varies depending on the nature of the sound, the device, the
  • LG K20 | Owners Manual - Page 128
    • Limit the amount of time you listen. As the volume increases, less time is required before your hearing could be affected. • Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that might cause temporary hearing loss. Temporary hearing loss might cause unsafe
  • LG K20 | Owners Manual - Page 129
    such interference, you may want to consult your service provider (or call the customer service line to discuss alternatives). Other Medical Devices If OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may use equipment
  • LG K20 | Owners Manual - Page 130
    interfering with blasting operations, turn your device OFF when in a "blasting area" or in areas posted: "Turn off two-way radio." Obey all signs and instructions. Potentially Explosive Atmosphere Turn your device OFF when in any area with a potentially explosive atmosphere and obey all signs and
  • LG K20 | Owners Manual - Page 131
    . This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation
  • LG K20 | Owners Manual - Page 132
    device and to prevent damage. Caution: Violation of the instructions may cause minor or serious damage to the product. • phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. • Improper battery
  • LG K20 | Owners Manual - Page 133
    Charger and Adapter Safety • The charger and adapter are intended for indoor use only. • Insert the battery charger vertically into the wall power socket. • Only use the LG-approved battery charger. Otherwise, you may cause serious damage to your device. • Use the correct adapter for your device
  • LG K20 | Owners Manual - Page 134
    liquid from the battery, wash with fresh water. It may cause skin inflammation. • Please take your device to an authorized service center immediately if Do not place items containing magnetic components, such as a credit card, phone card, bank book, or subway ticket, near your device. The magnetism
  • LG K20 | Owners Manual - Page 135
    device in water, liquid, or expose to high humidity. Immediately, take it to an LG Authorized Service Center. • Do not paint your device. • The data saved in your device Phones: 1. Do wireless devices pose a health hazard? The available scientific evidence does not show that any health problems
  • LG K20 | Owners Manual - Page 136
    ) energy at a level that is hazardous to the user. In such a case, the FDA could require the manufacturers of wireless devices to notify users of the industry to take a number of steps, including the following: • Support needed research into possible biological effects of RF of the type emitted
  • LG K20 | Owners Manual - Page 137
    The FCC relies on the FDA and other health agencies for safety questions about wireless devices. The FCC also regulates the base stations that the wireless device networks rely upon. While these base stations operate at higher power than do the wireless devices themselves, the RF exposures that
  • LG K20 | Owners Manual - Page 138
    them, the studies investigated any possible association between the use of wireless devices and primary brain cancer, glioma, meningioma, or acoustic neuroma, tumors of the brain or salivary gland, leukemia, or other cancers. None of the studies demonstrated the existence of any harmful health
  • LG K20 | Owners Manual - Page 139
    to do research on wireless device safety. The FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted through contracts with independent investigators. The initial research will include both laboratory
  • LG K20 | Owners Manual - Page 140
    consistency of measurements made at different laboratories on the same device. SAR is the measurement of the amount of energy absorbed in tissue, either by the whole body or a small part of the body. It is measured in watts/ kg (or milliwatts/g) of matter. This measurement is used to determine
  • LG K20 | Owners Manual - Page 141
    devices. Should harmful interference be found to occur, the FDA will conduct testing to assess the interference and work to resolve the problem. 12. Where can I find additional information? For additional information, please refer to the following resources: FDA web page on wireless devices (http
  • LG K20 | Owners Manual - Page 142
    its features, such as speed dial and redial. Carefully read your instruction manual and learn to take advantage of valuable features most devices offer, choose an installed mounted device for your wireless device or a speaker phone accessory, take advantage of these devices if available to you.
  • LG K20 | Owners Manual - Page 143
    is to pay attention to the road. 5. Don't take notes or look up phone numbers while driving. If you are reading an address book or business card, or three numbers away. Dial 911 or another local emergency number in the case of fire, traffic accident, road hazard, or medical emergency. Remember,
  • LG K20 | Owners Manual - Page 144
    assistance number when necessary. Certain situations you encounter while driving may require attention, but are not urgent enough to merit a call for emergency services. But you can still use your wireless device to lend a hand. If you see a broken-down vehicle posing no serious hazard, a broken
  • LG K20 | Owners Manual - Page 145
    07 LIMITED WARRANTY USA
  • LG K20 | Owners Manual - Page 146
    . IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED "PROCEDURE FOR RESOLVING DISPUTES" BELOW. Should your LG Mobile Phone ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below
  • LG K20 | Owners Manual - Page 147
    to avoid permanent loss of such information You shall bear the cost of shipping the Product to LG Customer Service. LG shall bear the cost of shipping the Product back to you after completion of service under this limited warranty. THIS LIMITED WARRANTY DOES NOT COVER: (1) Damage or defects of the
  • LG K20 | Owners Manual - Page 148
    (5) Damage or defects of the Product resulting from operating the Product contrary to the instructions outlined in the Product owner's manual. (6) That LG Customer Service was not notified by you of the alleged defect or malfunction of the Product during the applicable limited warranty period. (7)
  • LG K20 | Owners Manual - Page 149
    . Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any
  • LG K20 | Owners Manual - Page 150
    filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with
  • LG K20 | Owners Manual - Page 151
    neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later the product beneath the battery, if the battery is removable; or (iii) from the settings menu via the following path: Settings General About phone Status). You may
  • LG K20 | Owners Manual - Page 152
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USER GUIDE
ENGLISH
MFL71259701 (1.0)
www.lg.com
Copyright ©2018 LG Electronics Inc. All Rights Reserved.
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