LG WKG101HVA Owners Manual
LG WKG101HVA Manual
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- LG WKG101HVA | Owners Manual - Page 1
OWNER'S MANUAL LAUNDRY CENTER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WKE100H*A / WKG101H*A MFL71728965 Rev.03_040721 www.lg.com Copyright © 2021 LG Electronics Inc. All Rights Reserved. - LG WKG101HVA | Owners Manual - Page 2
2 TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS 3 READ ALL INSTRUCTIONS BEFORE USE 4 WARNING STATEMENTS 8 CAUTION STATEMENTS 9 PRODUCT OVERVIEW 9 Product Smart DiagnosisTM Function 36 MAINTENANCE 36 Washer 42 Dryer 44 TROUBLESHOOTING 44 Washer 52 Dryer 56 Common 57 LIMITED WARRANTY 57 USA - LG WKG101HVA | Owners Manual - Page 3
area of all occupants. - Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions. - If you cannot reach your gas supplier, call the fire department. • Installation and service must be performed by a qualified installer, service agency or your gas supplier. - LG WKG101HVA | Owners Manual - Page 4
very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety reduce the chance of injury, and tell you what may happen if the instructions are not followed. WARNING STATEMENTS WARNING • To reduce the risk of explosion, - LG WKG101HVA | Owners Manual - Page 5
. • Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions are packed with the appliance for the installer's reference. If the appliance is moved to a new location, have it checked and reinstalled by qualified service personnel. • When moving or - LG WKG101HVA | Owners Manual - Page 6
as it can't be installed in a side-by-side configuration. Grounding Instructions • Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded - LG WKG101HVA | Owners Manual - Page 7
ENGLISH IMPORTANT SAFETY INSTRUCTIONS 7 • Do not store or use gasoline or other flammable vapors part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this owner's manual. Use only authorized factory parts. • Disconnect - LG WKG101HVA | Owners Manual - Page 8
8 IMPORTANT SAFETY INSTRUCTIONS • The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel. CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using - LG WKG101HVA | Owners Manual - Page 9
PRODUCT OVERVIEW PRODUCT OVERVIEW 9 Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Front - LG WKG101HVA | Owners Manual - Page 10
D C 10 PRODUCT OVERVIEW Product Specifications Model Electrical Requirements Min. / Max. Water Pressure Dimensions (Width X Height X Depth) Maximum Depth with Door Open Net Weight Capacity (Washer/Dryer) Max. Spin Speed (Washer) Gas Requirements Operating Temperature Range ESIG N ERTIFIED - LG WKG101HVA | Owners Manual - Page 11
Using the Washer OPERATION-WASHER 11 ENGLISH WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview 1 Sort laundry and load the washer. • Sort laundry by fabric type, soil level, color and load - LG WKG101HVA | Owners Manual - Page 12
12 OPERATION-WASHER Sorting Laundry CAUTION • Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do - LG WKG101HVA | Owners Manual - Page 13
ENGLISH Category Washing Water Temperature Bleach Symbols OPERATION-WASHER 13 Label Hand wash Directions Machine wash, Normal cycle Perm Press/Wrinkle Resistant setting (which has a cool down or cold spray before the slower spin) Gentle/Delicate setting (slow agitation and/or reduced wash time - LG WKG101HVA | Owners Manual - Page 14
smaller loads. • Use extra care when measuring 2X and 3X concentrated detergents because even a small amount of extra detergent can lead to problems. • Never use more than the maximum amount of detergent recommended by the manufacturer. Using too much detergent can lead to oversudsing, poor rinsing - LG WKG101HVA | Owners Manual - Page 15
3 Gently close the detergent dispenser drawer before starting the cycle. • Slamming the drawer closed may result in the detergent overflowing into another compartment or dispensing into the drum earlier than programmed. • Be careful not to get a hand caught in the drawer while closing. • It is - LG WKG101HVA | Owners Manual - Page 16
16 OPERATION-WASHER Control Panel Control Panel Features for the Washer a Power On/Off Button • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. • The door will unlock after a brief pause. NOTE • If there - LG WKG101HVA | Owners Manual - Page 17
by pressing and holding the button for 3 seconds. Remote Start Use a smartphone to control your washer remotely. - For more information, see SMART FUNCTIONS in this manual. Wi-Fi When the washer is connected to a home Wi-Fi network, the f icon on the control panel is lit. - To connect the washer to - LG WKG101HVA | Owners Manual - Page 18
18 OPERATION-WASHER NOTE • The AI DD functionality may vary depending on the environment and model. g Cycle Status Indicators • These LEDs will blink when a cycle is selected to indicate which stages will run. • When a cycle is running, the LED for the active stage will blink, and the LEDs for the - LG WKG101HVA | Owners Manual - Page 19
and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting Laundry section. Cycle Guide Turn the knob or press the button to select the desired cycle. When you select a wash cycle, the light for - LG WKG101HVA | Owners Manual - Page 20
20 OPERATION-WASHER Cycle Soil Level Cycle Description Wash Temp. Spin Speed Soil Level Cycle Description Wash Temp. Spin Speed Soil Level Cycle Description Wash Temp. Spin Speed Soil Level Default: Normal Delicates Available: All Heavy Duty Suitable for washing heavily soiled laundry, such as - LG WKG101HVA | Owners Manual - Page 21
Cycle Heavy Duty Speed Wash Downloaded default: Rinse+Spin Steam # OPERATION-WASHER 21 Pre-wash # ENGLISH - LG WKG101HVA | Owners Manual - Page 22
22 OPERATION-WASHER Cycle Modifiers About Modifier Buttons Each cycle has default settings that are selected automatically. You can also customize these settings using the cycle modifier buttons. • Repeatedly press the button for the desired modifier until the indicator light for the desired setting - LG WKG101HVA | Owners Manual - Page 23
ENGLISH severe burns. Allow the door lock to release before opening the door. • Do not attempt to override the door lock mechanism or reach into the washer during a steam cycle. Steam can cause severe burns. Delay Wash Once you have selected the cycle and other settings, press the Delay Wash button - LG WKG101HVA | Owners Manual - Page 24
OPERATION-DRYER OPERATION-DRYER Using the Dryer WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview 1 Clean the Lint Filter. • If the lint filter has not already been cleaned, lift out the filter - LG WKG101HVA | Owners Manual - Page 25
your dryer. Take out permanent press items as soon as the dryer stops to reduce wrinkles. Baby Clothes and Nightgowns Always check the manufacturer's instructions. Rubber and Plastics Do not dry any items made from or containing rubber or plastics such as: • Aprons, bibs and chair covers • Curtains - LG WKG101HVA | Owners Manual - Page 26
26 OPERATION-DRYER Control Panel Control Panel Features for the Dryer a Power Button • Press the button to turn the appliance on. Press again to turn the appliance off. NOTE • Pressing the Power button during a cycle will cancel that cycle and any load settings will be lost. b Cycles • Press a - LG WKG101HVA | Owners Manual - Page 27
to blockages in the ductwork that reduce exhaust flow from the dryer. Maintaining a clean exhaust system improves operating efficiency and helps minimize service calls, saving you money. d Signal Indicator • This indicator lights up when the end-of-cycle and button tones are turned on. e Estimated - LG WKG101HVA | Owners Manual - Page 28
28 OPERATION-DRYER Dry Cycles Cycle Guide The appliance automatically sets the dryness level and temperature at the recommended setting for each cycle. The estimated time remaining will be shown in the - LG WKG101HVA | Owners Manual - Page 29
OPERATION-DRYER 29 ENGLISH Cycle Description Temp. Dry level Downloaded (Perm. Press) Use a smartphone to download a specialized cycle to this cycle position. • The default cycle is Perm. Press. This cycle is also available for download. • Refer to the LG ThinQ application to see the cycles - LG WKG101HVA | Owners Manual - Page 30
or Damp will decrease the cycle time. • Use a Less or Damp setting for items that you wish to iron. Time Dry Use this button to manually select the drying time, from 20 to 60 minutes, in 10-minute increments. • Use this for small loads or to remove wrinkles. Options and Extra - LG WKG101HVA | Owners Manual - Page 31
• Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions. Locking/Unlocking the Control Panel 1 Turn on the power. 2 Press and hold the Time Dry button for 3 seconds to activate/deactivate this function. • When the - LG WKG101HVA | Owners Manual - Page 32
control panel is lit. • The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. • LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused - LG WKG101HVA | Owners Manual - Page 33
service provider. • The surrounding wireless environment can make the wireless network service run slowly. • If the appliance cannot be registered due to problems a smartphone. Follow instructions to download and install cycle remotely. Disabling Remote Start Manually When the function is activated, - LG WKG101HVA | Owners Manual - Page 34
Issues If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart DiagnosisTM feature in the menu. Follow the instructions provided in the LG ThinQ - LG WKG101HVA | Owners Manual - Page 35
• Dryer: Hold the phone to the left of the Power button. 3 Press and hold the Steam + Extra Rinse (Washer) / More Time + Wrinkle Care (Dryer) buttons for 3 seconds or until the audible tones start. Hold the smartphone mouthpiece to the logo until the data transfer is complete. • Keep the smartphone - LG WKG101HVA | Owners Manual - Page 36
or injury to persons, read this entire owner's manual, including the SAFETY INSTRUCTIONS, before operating this appliance. • Unplug the appliance grounded and may present a risk of electric shock only during servicing. Service personnel - Do not contact the following parts while the appliance - LG WKG101HVA | Owners Manual - Page 37
ENGLISH • For other drum cleaning products, follow the cleaner manufacturer's instructions and recommendations. • Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the drum after cleaning. 3 Close - LG WKG101HVA | Owners Manual - Page 38
5 Remove foreign objects and soak the filters in white vinegar or a lime scale remover. • If using a lime scale remover, follow the manufacturer's instructions. Be careful not to damage the filters while cleaning them. 6 Rinse filters thoroughly and press them back into place. 7 Flush then reattach - LG WKG101HVA | Owners Manual - Page 39
ENGLISH preferably with the faucets wide open for maximum flow. NOTE • An IE error message may blink on the display when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter. MAINTENANCE 39 4 Remove the pump filter. • Twist the pump filter counterclockwise to - LG WKG101HVA | Owners Manual - Page 40
40 MAINTENANCE NOTE • An OE message blinks on the display when the drain pump filter is clogged with dirt. Clean the drain pump filter. Care in Cold Climates Storing the Appliance If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing - LG WKG101HVA | Owners Manual - Page 41
8 Press the Spin button to operate spin only cycle for draining and spinning. 9 Press the Start/Pause button. When the Drain Hose is Frozen 1 Pour hot water in the washer drum and close the door. 2 Wait for 1 - 2 hours. 3 Press the Power button. 4 Press the Spin button to operate spin only cycle for - LG WKG101HVA | Owners Manual - Page 42
. If any noticeable reduction in airflow or drying performance occurs, immediately check ductwork for obstructions and blockages and contact a qualified technician or service provider. Cleaning the Lint Filter Always clean the lint from the filter after every cycle. a Lint Filter To clean the lint - LG WKG101HVA | Owners Manual - Page 43
NOTE • NEVER operate the appliance without the lint filter in place. MAINTENANCE 43 ENGLISH - LG WKG101HVA | Owners Manual - Page 44
44 TROUBLESHOOTING TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service. Washer FAQs: Frequently - LG WKG101HVA | Owners Manual - Page 45
TROUBLESHOOTING 45 ENGLISH Problem for spinning. The load is out of balance. • Manually redistribute the load if articles have become tangled, preventing the . If the message keeps appearing, unplug the power cord and call for service. Drain hose is kinked, pinched, or clogged. • Make sure that - LG WKG101HVA | Owners Manual - Page 46
46 TROUBLESHOOTING Noises Problem Clicking Spraying or hissing Humming or Gurgling drum and the drain filter for foreign objects. • If noise continues after the washer is restarted, call for service. Heavy wash loads may produce a thumping sound. • This is normal, but if the sound continues, the - LG WKG101HVA | Owners Manual - Page 47
TROUBLESHOOTING 47 Operation ENGLISH Problem Water Leaking Excessive sudsing Washer will not turn on. occurred. • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified election. The washer automatically adjusts - LG WKG101HVA | Owners Manual - Page 48
48 TROUBLESHOOTING Problem Incomplete or no dispensing of detergent Washer will not operate If this residue builds up, it can interfere with normal dispensing of detergents. Refer to the cleaning instructions. Control panel has powered off due to inactivity. • This is normal. Press the Power button - LG WKG101HVA | Owners Manual - Page 49
TROUBLESHOOTING 49 ENGLISH Problem Washer is not filling properly. Water in the washer does not drain or drains slowly. Bleach does not dispense. Premature dispensing of bleach Possible Cause & - LG WKG101HVA | Owners Manual - Page 50
50 TROUBLESHOOTING Performance Problem Wrinkling Staining Poor stain removal Musty or mildewy odor in the washer Possible • Use only HE (High-Efficiency) detergent in accordance with the manufacturer's instructions. Inside of the drum was not cleaned properly. • Run the Tub Clean cycle regularly. - LG WKG101HVA | Owners Manual - Page 51
Odor Problem Odor TROUBLESHOOTING 51 Possible Cause & Solution Some odor is caused by the rubber attached to the washing machine. • This odor is normal for new rubber and will - LG WKG101HVA | Owners Manual - Page 52
52 TROUBLESHOOTING unloaded immediately after the cycle is finished. Error Messages Problem tE1 through tE7 TEMPERATURE SENSOR ERROR Ps POWER ERROR Solution Temperature sensor failure. • Turn off the appliance and call for service. Power cord is connected incorrectly. • Check the connection of the - LG WKG101HVA | Owners Manual - Page 53
TROUBLESHOOTING 53 ENGLISH Problem Clothes take too long to dry. The appliance will not turn or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. Gas supply or service is turned off. • Confirm that the house gas shutoff - LG WKG101HVA | Owners Manual - Page 54
54 TROUBLESHOOTING Problem Drying time is not consistent. Possible Cause & Solution Heat settings, load a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions in the MAINTENANCE section. With some loads that produce high amounts of lint, it may be necessary - LG WKG101HVA | Owners Manual - Page 55
TROUBLESHOOTING 55 Problem tightly packed or too sparse the sensor may have trouble reading the dryness level of the load. Use duct run. See the Installation Instructions for details. Partial blockage of the restriction has been cleared, call for service. Lint filter not cleaned properly. • Remove - LG WKG101HVA | Owners Manual - Page 56
TROUBLESHOOTING Common Wi-Fi Problem Trouble 2.4 GHz. • Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance . To check the router frequency, check with your Internet service provider or the router manufacturer. The appliance and the router - LG WKG101HVA | Owners Manual - Page 57
part(s) will be the property of LG. • Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty. In the event of no proof of purchase, warranty start date will be ninety (90) days from the manufacture date - LG WKG101HVA | Owners Manual - Page 58
an inaccessible location or is not installed in accordance with the Product owner's manual. The cost of repair or replacement under the above excluded circumstances shall be borne by You. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call 1-800-243-0000 and select the appropriate option from - LG WKG101HVA | Owners Manual - Page 59
ENGLISH LIMITED WARRANTY 59 Definitions. For the purposes of this section, references to "LG" mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and - LG WKG101HVA | Owners Manual - Page 60
; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on "Find My Model & Serial Number"). You may only opt out of the dispute resolution procedure in the manner - LG WKG101HVA | Owners Manual - Page 61
Memo 61 - LG WKG101HVA | Owners Manual - Page 62
62 Memo - LG WKG101HVA | Owners Manual - Page 63
Memo 63 - LG WKG101HVA | Owners Manual - Page 64
LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 U.S.A. 1-888-542-2623 CANADA Register your product Online! www.lg.com
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OWNER'S MANUAL
LAUNDRY CENTER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
WKE100H*A / WKG101H*A
MFL71728965
Rev.03_040721
www.lg.com
Copyright © 2021 LG Electronics Inc. All Rights Reserved.