Lenovo 3246A2U User Manual

Lenovo 3246A2U Manual

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  • Lenovo 3246A2U | User Manual - Page 1
    ThinkCentre User Guide Machine Types: 3029, 3054, 3139, 3219, 3246, 3282, 3349, 3421, 3544, 3652, 3769, 3934, 4992, 5206, 5267, 5325, 5384, 5450, 5474, 5498, 5554, 5852, 6232, and 6590
  • Lenovo 3246A2U | User Manual - Page 2
  • Lenovo 3246A2U | User Manual - Page 3
    ThinkCentre User Guide
  • Lenovo 3246A2U | User Manual - Page 4
    this information and the product it supports, be sure to read and understand the ThinkCentre Safety and Warranty Guide and "Notices," on page 77. First Edition (February 2010) © Copyright Lenovo 2010. LENOVO products, data, computer software, and services have been developed exclusively at private
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    65 Basic troubleshooting 65 Diagnostic programs 66 Lenovo ThinkVantage Toolbox 66 Lenovo System Toolbox 67 PC-Doctor for Rescue and Recovery . . . . . 67 PC-Doctor for DOS 67 Cleaning the mouse 68 Optical mouse 68 Non-optical mouse 69 Chapter 7. Getting information, help, and service 71
  • Lenovo 3246A2U | User Manual - Page 6
    Using the documentation and diagnostic programs 73 Calling for service 73 Using other services 74 Purchasing additional services 75 Appendix. Notices 77 Television output notice 78 European conformance CE mark 78 Trademarks 78 Index 79 iv User Guide
  • Lenovo 3246A2U | User Manual - Page 7
    manual, be sure to read and understand all the related safety information for this product. Refer to the ThinkCentre Safety and Warranty Guide Guide, you can obtain a Portable Document Format (PDF) version from the Lenovo® Support Web site at: http://www.lenovo.com/support © Copyright Lenovo 2010
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    vi User Guide
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    . This section provides information about the computer features. System information The following information covers microprocessor v Internal cache (size varies by model type) Memory v Supports up to four double data rate 3 dual inline memory modules ( (some models) © Copyright Lenovo 2010 1
  • Lenovo 3246A2U | User Manual - Page 10
    bays v Two PCI card slots v One PCI Express x1 card slot v One PCI Express x16 graphics card slot Power supply v 280-watt power supply with manual voltage-selection switch (some models) v 280-watt auto-sensing power supply (some models) v 320-watt auto-sensing power supply (some models) v Advanced
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    computer might come with preinstalled software programs. If it does, an operating system, device drivers to support built-in features, and other support Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this booklet. Corrections
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    Specifications This section lists the physical specifications for your computer. Dimensions Width: 175 mm (6.89 inches) Height: 402 mm (15.83 inches) Depth: 440 mm (17.32 inches) : 200 V ac Maximum: 240 V ac Input frequency range: 50 to 60 Hz Voltage-selection switch setting: 230 V ac 4 User Guide
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    to help users diagnose computer problems, get help, and recover from system crashes quickly, even if the primary operating system will not start. ThinkVantage Client Security Solution The ThinkVantage Client Security Solution program is available on select Lenovo computers. It helps protect your
  • Lenovo 3246A2U | User Manual - Page 14
    Guide Power Manager The Power Manager program provides convenient, flexible, and complete power management for your ThinkCentre® computer TVT applications, device drivers, BIOS flashes, computers or can be purchased for computers that support each Lenovo computer to diagnose hardware problems and
  • Lenovo 3246A2U | User Manual - Page 15
    Adobe Reader program is a tool used to view, print, and search PDF documents. Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your hard disk drive with a free 30-day subscription
  • Lenovo 3246A2U | User Manual - Page 16
    of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2. Rear connector locations 1 Voltage- x1 card slot 14 PCI card slots (2) 15 Optional serial port 8 User Guide
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    between the audio line-out connector of the device and the audio line-in connector of the computer. Audio line-out connector Used to send audio signals from the computer to external devices, such as powered stereo speakers (speakers with built-in amplifiers), headphones, multimedia keyboards, or
  • Lenovo 3246A2U | User Manual - Page 18
    components Figure 3 shows the locations of the various components in your computer. To remove the computer cover, see "Removing the computer cover" on page 14. Figure 3. Component locations 1 Microprocessor, (also called intrusion switch) 8 Rear fan assembly 9 Power supply assembly 10 User Guide
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    uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Your computer comes with the following factory-installed drives: v A Serial Advanced Technology Attachment (SATA) optical drive in bay 1 v A 3.5-inch
  • Lenovo 3246A2U | User Manual - Page 20
    Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. Figure 5 shows the locations of the drive bays. Optical drive Optical drive 3.5-inch card reader 3.5-inch secondary SATA hard disk drive 3.5-inch primary SATA hard disk drive 12 User Guide
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    of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. © Copyright
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    in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five
  • Lenovo 3246A2U | User Manual - Page 23
    Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the
  • Lenovo 3246A2U | User Manual - Page 24
    the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a PCI card. Your
  • Lenovo 3246A2U | User Manual - Page 25
    3. At the rear of the computer, press the release button 1 to open the card latch 2. Figure 8. Opening the PCI card latch Chapter 2. Installing or replacing hardware 17
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    , press the card retaining latch 1 as shown to disengage the latch. Grasp the card and then gently pull it out of the slot. 18 User Guide 5. Remove the new PCI card from its static-protective package. 6. Install the new card into the appropriate slot on the system board. See "Locating parts
  • Lenovo 3246A2U | User Manual - Page 27
    the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module. Your
  • Lenovo 3246A2U | User Manual - Page 28
    replace a memory module, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See "Removing the computer cover" on page 14. 3. Locate the memory slots. See of the memory slot. Figure 12. Removing a memory module 20 User Guide
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    Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace the optical drive. To install or replace an optical drive, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the
  • Lenovo 3246A2U | User Manual - Page 30
    cable from the rear of the optical drive, press the blue release button, and then slide the optical drive out of the front of the computer. Figure 14. Removing the optical drive 5. Install the optical drive retainer on the side of the new optical drive. Figure 15. Installing the optical drive
  • Lenovo 3246A2U | User Manual - Page 31
    6. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position. Figure 16. Installing the optical drive 7. Connect the signal cable and the power cable to the new optical
  • Lenovo 3246A2U | User Manual - Page 32
    and understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Your computer has a special type of memory that maintains the date, time
  • Lenovo 3246A2U | User Manual - Page 33
    Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the power supply assembly. To replace the power supply assembly, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover
  • Lenovo 3246A2U | User Manual - Page 34
    power supply assembly to the front of the computer and then lift it out of the chassis. 7. match the voltage available at your electrical outlet. If necessary, use a ballpoint pen supply assembly. Note: Use only screws provided by Lenovo. 10. Reconnect the power supply assembly cables to Guide
  • Lenovo 3246A2U | User Manual - Page 35
    the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the heat sink and fan assembly
  • Lenovo 3246A2U | User Manual - Page 36
    and fan assembly cable to the microprocessor fan connector on the system board. See "Locating parts on the system board" on page 11. 28 User Guide
  • Lenovo 3246A2U | User Manual - Page 37
    Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See "Removing the computer cover
  • Lenovo 3246A2U | User Manual - Page 38
    5. Press the blue release tab 1 down, slide the hard disk drive cage 2 to the rear of the computer, and then pivot it outward. Figure 22. Removing the primary hard disk drive 6. Remove the hard disk drive . Slide the new hard disk drive into the drive cage until it snaps into position. 30 User Guide
  • Lenovo 3246A2U | User Manual - Page 39
    safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Note: Depending on your model type, your computer might come with a secondary hard disk drive bay
  • Lenovo 3246A2U | User Manual - Page 40
    instructions on how to replace the secondary hard disk drive. To replace the secondary hard disk drive, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See "Removing the computer drive from the bracket. 32 User Guide
  • Lenovo 3246A2U | User Manual - Page 41
    9. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive. Figure 26. Installing the hard disk drive
  • Lenovo 3246A2U | User Manual - Page 42
    the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front fan assembly. Note: Not
  • Lenovo 3246A2U | User Manual - Page 43
    5. Release the two tabs 1 that attach the front fan assembly to the chassis as shown and then completely remove the front fan from the chassis. Figure 28. Removing the front fan assembly Chapter 2. Installing or replacing hardware 35
  • Lenovo 3246A2U | User Manual - Page 44
    piece of hardware, go to the appropriate section. v To complete the installation or replacement, go to "Completing the parts replacement" on page 43. 36 User Guide
  • Lenovo 3246A2U | User Manual - Page 45
    and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the rear fan assembly. To replace the rear fan assembly, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See
  • Lenovo 3246A2U | User Manual - Page 46
    Do not open your computer or attempt any repair before reading and understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support 38 User
  • Lenovo 3246A2U | User Manual - Page 47
    This section provides instructions on how to replace the front audio and USB assembly. To replace the front audio and USB assembly, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See "Removing the computer cover" on
  • Lenovo 3246A2U | User Manual - Page 48
    Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the internal speaker. Note: Not all computers have the internal speaker. To replace the internal speaker, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets
  • Lenovo 3246A2U | User Manual - Page 49
    5. Push the metal tab 1 on the top of the internal speaker outward and slide the internal speaker upward to completely remove it from the chassis. Figure 33. Removing the old internal speaker Chapter 2. Installing or replacing hardware 41
  • Lenovo 3246A2U | User Manual - Page 50
    the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the keyboard or mouse. To replace
  • Lenovo 3246A2U | User Manual - Page 51
    information in the Setup Utility program. Refer to Chapter 4, "Using the Setup Utility program," on page 57. To reinstall the computer cover and reconnect cables to your computer, do the following: 1. Make sure that all components have been reassembled correctly and that no tools or loose screws are
  • Lenovo 3246A2U | User Manual - Page 52
    preinstalled at http://www.lenovo.com/support. Installation instructions are provided in readme files with the device-driver files. Installing security features There are several security options available to help you prevent hardware theft and unauthorized access to your computer. In addition to
  • Lenovo 3246A2U | User Manual - Page 53
    also locks the buttons used to remove the computer cover. This is the same type of lock used with many notebook computers. You can order an integrated cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 37. Integrated cable lock Chapter 2. Installing
  • Lenovo 3246A2U | User Manual - Page 54
    CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password. To erase a lost or forgotten password, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See "Removing the
  • Lenovo 3246A2U | User Manual - Page 55
    7. Repeat step 1 and step 2. 8. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2). 9. Reinstall the computer cover and connect the power cord. See "Completing the parts replacement" on page 43. Chapter 2. Installing or replacing hardware 47
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    48 User Guide
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    drivers v Setting a rescue device in the startup sequence v Solving recovery problems Notes: 1. The recovery information in this chapter only applies to the computers that have a hard disk drive and preinstalled software from Lenovo recovery media This section provides instructions on how to create
  • Lenovo 3246A2U | User Manual - Page 58
    the instructions on the screen. After restoring the computer to the factory default settings, you might have to reinstall some software programs or device drivers. See "Installing or reinstalling device drivers" on disk drive v On a secondary hard disk drive installed in your computer 50 User Guide
  • Lenovo 3246A2U | User Manual - Page 59
    → All Programs → Lenovo ThinkVantage Tools → Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. From the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click the Restore your system from a backup icon. 4. Follow the instructions on the
  • Lenovo 3246A2U | User Manual - Page 60
    If the Rescue and Recovery workspace fails to open, see "Solving recovery problems" on page 56. 5. Do one of the following: v To rescue files from your hard disk drive or from a backup, click Rescue files and follow the instructions on the screen. v To restore your hard disk drive from a Rescue and
  • Lenovo 3246A2U | User Manual - Page 61
    restoring a hard disk drive to the factory default settings, you might have to reinstall device drivers for some devices. See "Installing or reinstalling device drivers" on page 55. 2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If you need to recover or reinstall your
  • Lenovo 3246A2U | User Manual - Page 62
    . To create a recovery repair diskette, do the following: 1. Turn on the computer, and make sure that your computer has Internet access. 2. Follow the instructions on the Web site at: http://www.lenovo.com/think/support/site.wss/document.do?lndocid=MIGR-54483 3. After the recovery repair diskette is
  • Lenovo 3246A2U | User Manual - Page 63
    DRIVERS subdirectory on the computer hard disk drive (usually drive C:). The latest device drivers for factory-installed devices are also available at http://www.lenovo.com/ support. Other device drivers about how to install the device driver. Follow the instructions to complete the installation. v
  • Lenovo 3246A2U | User Manual - Page 64
    Double-click the file and follow the instructions on the screen. Setting a rescue device device, you must first turn off your computer before connecting the external device. For more Setup Utility program," on page 57. Solving recovery problems If you are unable to access the Rescue and Recovery Guide
  • Lenovo 3246A2U | User Manual - Page 65
    your computer, regardless computer is turned off. 2. Repeatedly press and release the F1 key when turning on the computer your computer. Then, follow the instructions on the screen. unauthorized access to your computer and data. The following computer. However, using passwords improves computing
  • Lenovo 3246A2U | User Manual - Page 66
    valid password each time the computer is turned on. The computer cannot be used until the maintaining the configuration settings of several computers, you might want to set Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change,
  • Lenovo 3246A2U | User Manual - Page 67
    Exiting from the Setup Utility program" on page 60. Selecting a startup device If your computer does not start up from a device such as the disc, diskette, or hard key. 3. Select the desired startup device and press Enter. The computer will start up from the device you selected. Note: Selecting a
  • Lenovo 3246A2U | User Manual - Page 68
    settings, select Exit → Discard Changes and Exit. v If you want to return to the default settings, press F9 to load the default settings. 60 User Guide
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    bootable CD/DVD image (known as an ISO image) of the diagnostics program to support computers without a diskette drive. Go to: http://www.lenovo.com Updating (flashing) BIOS from a disc This section provides instructions on how to update (flash) BIOS from a disc. System BIOS program updates are
  • Lenovo 3246A2U | User Manual - Page 70
    Go to http://www.lenovo.com/support. 2. Do the drivers. c. Select BIOS in the Refine results field to easily locate all the BIOS related links. d. Click the BIOS update link. e. Click the TXT file that contains the instructions outlets, and remove the computer cover. Refer to "Removing the computer
  • Lenovo 3246A2U | User Manual - Page 71
    position (pin 1 and pin 2). 13. Reconnect any cables that were disconnected and reinstall the PCI card if removed. 14. Reinstall the computer cover and reconnect any cables that were disconnected. 15. Turn on the computer to restart the operating system. Chapter 5. Updating system programs 63
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    64 User Guide
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    to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at
  • Lenovo 3246A2U | User Manual - Page 74
    program to test devices, diagnose problems, create bootable diagnostic media, update system drivers, and review system information. To diagnose the computer problems by using the Lenovo ThinkVantage Toolbox program, click Start → All Programs → Lenovo ThinkVantage Tools → System 66 User Guide
  • Lenovo 3246A2U | User Manual - Page 75
    computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information. To run the Lenovo System Toolbox program, click Start → All Programs → Lenovo Services → Lenovo System Toolbox. Follow the instructions from http://www.lenovo.com/support. The PC-Doctor
  • Lenovo 3246A2U | User Manual - Page 76
    lenovo.com/support 2. Use any CD/DVD burning software to create a diagnostic disc with the ISO image. Running the diagnostic program from a diagnostic disc This section provides instructions startup device" on page 59. 2. Make sure the computer is turned on and then insert the disc into the Guide
  • Lenovo 3246A2U | User Manual - Page 77
    from your mouse. 1 Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage 1. Turn off your computer. 2. Disconnect the mouse cable from the computer. 3. Turn the mouse upside down. Twist the retainer ring 1 to the unlocked position to remove the ball. Chapter 6. Troubleshooting and diagnostics 69
  • Lenovo 3246A2U | User Manual - Page 78
    the rollers. 10. Replace the ball and the retainer ring. Twist the retainer ring to the locked position. 11. Reconnect the mouse cable to the computer. 12. Turn your computer back on. 70 User Guide
  • Lenovo 3246A2U | User Manual - Page 79
    been installed on your computer, a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Reader program installation. 2. The publications are available in other languages on the Lenovo Support Web site at: http://www.lenovo.com/support 3. If you want to
  • Lenovo 3246A2U | User Manual - Page 80
    and upgrading, and troubleshooting. Note: The Access Help information system is only available on computers that have an internal hard disk drive and preinstalled software from Lenovo. v To open the Access Help information system on Windows 7, click Start → Help and Support → Lenovo Access Help
  • Lenovo 3246A2U | User Manual - Page 81
    latest device drivers and software updates for your computer model. v Access the online manuals for your products. v Access the Lenovo Limited Warranty. v Access troubleshooting and support information for your computer model and other supported products. v Find the service and support phone numbers
  • Lenovo 3246A2U | User Manual - Page 82
    might apply at the time of service. To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.lenovo.com/support, click Warranty, and follow the instructions on the screen. For technical
  • Lenovo 3246A2U | User Manual - Page 83
    and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com Chapter 7. Getting information, help, and
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    76 User Guide
  • Lenovo 3246A2U | User Manual - Page 85
    and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering subject matter described document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to
  • Lenovo 3246A2U | User Manual - Page 86
    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo PS/2 Rescue and Recovery ThinkCentre States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. 78 User Guide
  • Lenovo 3246A2U | User Manual - Page 87
    46 components, internal 10 computer cover removing 14 computer cover, reinstalling 43 connector support center 73 D deleting a password 58 Description 9 device drivers 44 installing 55 reinstalling 55 devices, handling static-sensitive 13 diagnostics programs, using 73 diagnostics, troubleshooting
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    Interface (ACPI) support 2 features 2 80 User Guide power supply assembly problems, solving 56 recovery repair diskette, creating and using 54 recovery media, creating and using 49 reinstalling device drivers 55 removing computer service and help 73 customer support center 73 getting 71 services
  • Lenovo 3246A2U | User Manual - Page 89
    software recovering 49 solving recovery problems 56 starting the Setup Utility program 57 startup device 59 troubleshooting, diagnostics 65 U updating (flashing) BIOS 61 system programs 61 updating (flashing) BIOS 62 USB connector 9 using diagnostic programs 73 documentation 73 other services
  • Lenovo 3246A2U | User Manual - Page 90
    82 User Guide
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  • Lenovo 3246A2U | User Manual - Page 92
    Part Number: 71Y7146 Printed in USA (1P) P/N: 71Y7146
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Machine Types:
3029, 3054, 3139, 3219, 3246, 3282, 3349, 3421, 3544,
3652, 3769, 3934, 4992, 5206, 5267, 5325, 5384, 5450,
5474, 5498, 5554, 5852, 6232, and 6590
ThinkCentre
User Guide