Lenovo 9965A2U User Manual

Lenovo 9965A2U Manual

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  • Lenovo 9965A2U | User Manual - Page 1
  • Lenovo 9965A2U | User Manual - Page 2
  • Lenovo 9965A2U | User Manual - Page 3
    ThinkCentre User Guide
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    this information and the product it supports, be sure to read and understand the ThinkCentre Safety and Warranty Guide and "Notices," on page 77. Third Edition (October 2009) © Copyright Lenovo 2009. LENOVO products, data, computer software, and services have been developed exclusively at private
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    71 Information resources 71 Online Books folder 71 Lenovo ThinkVantage Tools 71 ThinkVantage Productivity Center 72 Lenovo Welcome 72 Access Help 72 Safety and Warranty 73 Lenovo Web site (http://www.lenovo.com). . . 73 Help and service 73 Using the documentation and diagnostic programs 73
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    Calling for service 73 Using other services 74 Purchasing additional services 75 Appendix. Notices 77 Television output notice 78 European conformance CE mark 78 Trademarks 78 Index 79 iv User Guide
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    reduces the risk of personal injury and or damage to your product. If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can obtain a Portable Document Format (PDF) version from the Lenovo® Support Web site at: http://www.lenovo.com/support © Copyright Lenovo 2009 v
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    vi User Guide
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    This section provides an overview of the computer features. System information The following information covers dual-core processor v Internal cache (size varies by model type) Memory v Supports up to four double data rate 3 dual inline memory modules (DDR3 DIMMs) © Copyright Lenovo 2009 1
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    2 User Guide Audio subsystem v High Definition (HD) with ADI 1882 Audio Codec v Audio line-in connector, audio line-out connector, and microphone connector on the rear panel v
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    models) v 280-watt power supply with manual voltage-selection switch (some models) v 320 Advanced Configuration and Power Interface (ACPI) support Security features v Computrace v Cover presence switch might be identified by Lenovo as compatible with your computer following the publication of this
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    Specifications This section lists the physical specifications for your computer. Dimensions Width: 175 mm (6.89 inches) Height: 402 mm (15.83 inches) Depth: 440 mm (17.32 inches) : 200 V ac Maximum: 240 V ac Input frequency range: 50 to 60 Hz Voltage-selection switch setting: 230 V ac 4 User Guide
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    and reduce the cost associated with maintaining your computer. Software programs provided with your computer might vary depending on your model type and preinstalled operating system. Lenovo ThinkVantage Tools: The Lenovo ThinkVantage® Tools program guides you to a host of information sources and
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    6 User Guide keep updated are programs provided by Lenovo, such as the Rescue and Recovery program and the Productivity Center program. ThinkVantage Power Manager: The ThinkVantage Power Manager program provides convenient, flexible, and complete power management for your ThinkCentre® computer. By
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    Locations Locating connectors on the front of your computer Figure 1 shows the locations of the connectors on the front of your computer. Note: Not all computer models have the following connectors. Figure 1. Front connector locations 1 USB connector 2 Headphone connector 3 Microphone connector 4
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    of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2. Rear connector locations 1 Voltage- slot 16 PCI card slots (2) 17 Second serial port (some models) 8 User Guide
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    between the audio line-out connector of the device and the audio line-in connector of the computer. Audio line-out connector Used to send audio signals from the computer to external devices, such as powered stereo speakers (speakers with built-in amplifiers), headphones, multimedia keyboards, or
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    components Figure 3 shows the locations of the various components in your computer. To remove the computer cover, see "Removing the computer cover" on page 14. Figure 3. Component locations 1 Microprocessor, heat ) (some models) 8 Rear system fan assembly 9 Power supply assembly 10 User Guide
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    Locating parts on the system board Figure 4 shows the locations of the parts on the system board. Figure 4. System board parts locations 1 Microprocessor 2 Microprocessor fan connector 3 Memory slot 1 4 Memory slot 2 5 Memory slot 3 6 Memory slot 4 7 24-pin power connector 8 Thermal sensor
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    12 User Guide
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    the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Note: Use only computer parts provided by Lenovo. © Copyright Lenovo 2009 13
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    "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover. CAUTION: The heat sink
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    6. Press the cover-release button on the side of the computer cover and slide the computer cover to the rear to remove. Figure 5. Removing the computer cover Removing and installing the front bezel This section provides instructions on how to remove and install the front bezel. To remove and install
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    and understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a PCI
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    To install or replace a PCI card: 1. Remove the computer cover. See "Removing the computer cover" on page 14. 2. At the rear of the computer, press the release button 1 to open the card latch 2 . Remove the appropriate slot cover. If you are replacing an old PCI card, remove the old
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    : v To work with another option, go to the appropriate section. v To complete the installation, go to "Completing the parts replacement" on page 44. 18 User Guide
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    and understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Your computer has four slots for installing or replacing DDR3 DIMMs
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    instructions on how to install the internal drives. Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer computer . In this manual, the bays specifications Your computer comes with
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    (preinstalled in some models) 3.5-inch secondary SATA hard disk drive (preinstalled in some models) * You can obtain a Universal Adapter Bracket, 5.25 to 3.5-inch from a local computer retailer or by contacting the Customer Support Center. Chapter 2. Installing options and replacing hardware 21
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    and understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install a drive in bay 1 or
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    6. Install the drive into the bay. Figure 14. Installing the drive 7. To reinstall the front bezel, align the plastic tabs on the right side of the front bezel with the corresponding holes in the chassis, then pivot the front bezel inward until it snaps into position on the left side. 8. Continue at
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    4. Locate one of the extra five-wire power connectors and connect it to the drive. Figure 15. Connecting a SATA drive What to do next v To work with another option, go to the appropriate section. v To complete the installation, go to "Completing the parts replacement" on page 44. 24 User Guide
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    reading and understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Your computer has a special type of memory that maintains the
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    and understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the power supply
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    and understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the heat sink and
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    and fan assembly cable to the microprocessor fan connector on the system board. 10. Go to "Completing the parts replacement" on page 44. 28 User Guide
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    understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the primary hard disk
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    the primary hard disk drive into the bracket 9. Slide the new hard disk drive into the drive cage until it snaps into position. 30 User Guide
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    the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Note: Depending on your model type, your computer might come with a secondary hard disk
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    This section provides instructions on how to replace the secondary hard disk drive. on page 49. To replace the secondary hard disk drive: 1. Remove the computer cover. See "Removing the computer cover" on page 14. 2. Locate the secondary hard disk drive. See " the hard disk drive. 32 User Guide
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    8. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive. Figure 24. Installing the secondary hard disk drive
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    understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive. To
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    4. Press the blue release button and remove the optical drive out of the front of the computer. Figure 26. Removing the optical drive 5. Remove the retainer from the optical drive being replaced and install it on the new optical drive. Figure 27.
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    understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the diskette drive. To
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    5. Remove the retainer from the failing diskette drive and install it on the new diskette drive. Figure 29. Retainer for diskette drive 6. Slide the new diskette drive into the drive bay until it snaps into position. 7. Connect the signal cable and the power cable to the new diskette drive. 8.
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    understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front fan assembly
  • Lenovo 9965A2U | User Manual - Page 47
    understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the rear fan assembly
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    and push the rubber mounts through the holes. Note: The new rear fan assembly you received will have four new rubber mounts attached. 40 User Guide
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    understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the internal speaker
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    5. Position the new internal speaker into the metal clips and push downward on the internal speaker until it snaps into position. 42 User Guide Figure 35. Installing a new internal speaker 6. Connect the internal speaker cable to the system board. See "Locating parts on the system board" on
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    and understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the keyboard. To
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    understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the mouse. To replace
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    guides on the bottom of the computer cover engage the rails. Then push the computer cover closed until it snaps into position. Figure 38. Reinstalling the computer cover 3. If the computer not preinstalled at: http://www.lenovo.com/support Installation instructions are provided in readme files with
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    a key. The cable lock also locks the buttons used to remove the computer cover. This is the same type of lock used with many notebook computers. You can order a security cable directly from Lenovo by searching on Kensington at: http://www.lenovo.com/support Figure 39. Integrated cable lock 46 User
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    lost or forgotten passwords (clearing CMOS) This section contains instructions on erasing some lost or forgotten passwords, such as a user password. To erase lost or forgotten passwords: 1. Remove the computer cover. See "Removing the computer cover" on page 14. 2. Locate the Clear CMOS/Recovery
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    power cord. See "Completing the parts replacement" on page 44. 5. Restart the computer, leave it on for approximately 10 seconds. Turn off the computer by holding the power switch for approximately five seconds. The computer will turn off. 6. Repeat step 1 and step 2. 7. Move the Clear CMOS/Recovery
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    in the event of a software- or hardware-related problem. Some methods vary depending on the type of your the computer to another area, sell the computer, recycle the computer, or put the computer in Programs → Lenovo ThinkVantage Tools → Factory Recovery Disks. Then, follow the instructions on the
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    instructions on the screen. After restoring the computer Recovery discs to restore the computer to the factory default settings computer. 3. Repeatedly press and release the F12 key when turning on the computer. secondary hard disk drive installed in your computer v On an attached external USB hard
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    provides instructions on how to perform a recovery operation using the Rescue and Recovery program on different operating systems. v To perform a recovery operation using the Rescue and Recovery program on Windows 7, do the following: 1. From the Windows desktop, click Start → All Programs → Lenovo
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    the computer is turned off. 2. Repeatedly press and release the F11 key when turning on the computer. problems" on page 56. 5. Do one of the following: v To rescue files from your hard disk drive or from a backup, click Rescue files and follow the instructions the instructions on the screen. For more
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    USB hard disk drive, you can recover the computer from failures that prevent you from gaining access instructions on how to create rescue media on different operating systems. v To create a rescue medium on Windows 7, do the following: 1. From the Windows desktop, click Start → All Programs → Lenovo
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    . To create a recovery repair diskette, do the following: 1. Turn on the computer, and make sure that your computer has Internet access. 2. Follow the instructions on the Web site at: http://www.lenovo.com/think/support/site.wss/document.do?lndocid=MIGR-54483 3. After the recovery repair diskette is
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    might have a problem with the partition computer hard disk drive (usually drive C:) in the SWTOOLS\DRIVERS folder. The latest device drivers for factory-installed devices are also available at http://www.lenovo.com/ support the device driver. Follow the instructions to complete the installation. v
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    use an external device, you must first turn off your computer before connecting the external device. For more information on the Chapter 4, "Using the Setup Utility," on page 57. Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the safe place. 56 User Guide
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    of your computer, regardless of computer is already on when you start this procedure, turn off the computer. 2. Repeatedly press and release the F1 key when turning on the computer your computer. Viewing access to your computer and data. See your computer. However, using passwords improves computing
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    When a Power-On Password is set, the computer cannot be used until a valid password is for maintaining the settings of several computers, you might want to set an program main menu, select Security → Set Passwords. 3. Follow the instructions displayed on the right side of the screen to set, change,
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    the Setup Utility. Note: If you do not want to save the settings, select Exit the Setup Utility without saving. Selecting a startup device If your computer does not start up from a device such as the disc, diskette, or hard disk drive as expected, do one of the following to select the
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    want to save the new settings, select Save Settings or Save and exit the Setup Utility. Otherwise, your changes will not be saved. 60 User Guide
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    bootable CD/DVD image (known as an ISO image) of the diagnostics program to support computers without a diskette drive. Go to: http://www.lenovo.com Updating (flashing) BIOS from a disc This section provides instructions on how to update (flash) the BIOS from a disc. System BIOS program updates are
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    flash) BIOS from your operating system: 1. Go to http://www.lenovo.com/support. 2. Do the following to locate the downloadable files for your the printed instructions to download, extract, and install the update. Recovering from a POST/BIOS update failure If power to your computer is interrupted Guide
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    back to the standard position (pin 1 and pin 2). 13. Reconnect any cables that were disconnected and reinstall the PCI card if removed. 14. Close the computer cover and reconnect any cables that were disconnected. 15. Turn on the
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    64 User Guide
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    "Connecting your computer" in the ThinkCentre Safety and Warranty Guide. If you cannot correct the problem, have the computer serviced. Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers. © Copyright Lenovo 2009 65
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    multiple times before the operating system starts. Verify that no keys are stuck down. If you cannot correct the problem, have the computer serviced. Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers. 66 User Guide
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    symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information. To run the Lenovo System Toolbox, click Start → All Programs → Lenovo Services → Lenovo System Toolbox. Follow the instructions on the screen. For additional
  • Lenovo 9965A2U | User Manual - Page 76
    ISO image) of the diagnostic program from: http://www.lenovo.com/support 2. Use any CD/DVD burning software to create a diagnostic disc with the ISO image. Running the diagnostic program from a diagnostic disc This section provides instructions on how to run the diagnostic program from a diagnostic
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    computer computer to access the diagnostic program. 3. Follow the instructions on mouse This section provides instructions on how to clean 1. Turn off your computer. 2. Disconnect the mouse cable from the computer. 3. Turn the mouse cable to the computer. 6. Turn your computer back on. Non-optical
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    Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage 1. Turn off your computer. 2. Disconnect the mouse cable from the computer. 3. Turn the mouse upside down. Twist the retainer ring 1 to the locked position. 11. Reconnect the mouse cable to the computer. 12. Turn your computer back on. 70 User Guide
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    an internal hard disk drive and preinstalled software from Lenovo. The Online Books folder preinstalled on your computer contains the ThinkCentre User Guide, which provides information about your computer to help you set up, use, and maintain your computer. It requires no Internet access to view the
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    protecting data, expanding and upgrading, and troubleshooting. Note: The Access Help is only available on computers that have an internal hard disk drive and preinstalled software from Lenovo. v To open the Access Help on Windows 7, click Start → Help and Support → Lenovo Access Help. v To open the
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    and software updates for your computer model. v Access the online manuals for your products. v Access the Lenovo Statement of Limited Warranty. v Access troubleshooting and support information for your computer model and other supported products. v Find the service and support phone numbers for your
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    proof of purchase to obtain warranty service. For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support and click Support phone list or refer to the ThinkCentre Safety and Warranty Guide that is provided with your computer. Note: Phone numbers are
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    .microsoft.com/directory or you can contact the Customer Support Center. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for hardware, operating systems, and application programs; network setup and
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    76 User Guide
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    of any other product, program, or service. Lenovo may have patents or pending patent applications support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties
  • Lenovo 9965A2U | User Manual - Page 86
    terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Rescue and Recovery The Lenovo logo ThinkCentre ThinkVantage Microsoft, Windows, , other countries, or both. Other company, product, or service names may be trademarks or service marks of others. 78 User Guide
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    media 49 CRU completing the installation 44 customer support center 73 D deleting password 58 device drivers 45 installing 55 reinstalling 55 devices, handling static-sensitive 13 diagnostics programs, using 73 diagnostics, troubleshooting 65 diskette drive, replacing 36 diskette, creating and
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    failure 62 software 49 recovery boot-block 62 operations, backup and 50 problems, solving 56 recovery repair diskette, creating and using 54 recovery media, creating and using 49 reinstalling device drivers 55 removing computer cover 14 replacing battery 25 hard disk drive 29 heat sink and fan
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    recovery problems 56 troubleshooting, basic 65 troubleshooting services 74 passwords 57 recovery repair diskette, creating and using 54 rescue media, creating and 53 Setup Utility 57 V VGA monitor connector 9 video subsystem 1 viewing and changing settings 57 W warranty information 73 Web site, Lenovo
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    82 User Guide
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    Part Number: 53Y9906 Printed in USA (1P) P/N: 53Y9906
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