Lenovo IdeaCentre B500 Lenovo IdeaCentre B5 Series Hardware Maintenance Manual
Lenovo IdeaCentre B500 Manual
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- Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 1
safety...4 Electrical safety...5 Safety inspection guide 7 Handling electrostatic discharge-sensitive devices 8 Grounding requirements 8 Safety notices...9 Chapter 3. General information 12 Specifications...12 Chapter 4. General Checkout 13 Problem determination tips 14 Chapter 5. Using - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 2
Hardware Maintenance Manual Chapter 6. Symptom-to-FRU Index 22 Hard disk drive boot error 22 Power Supply Problems 23 Beep symptoms 24 POST error codes 24 Undetermined problems 26 Chapter 7. Locations 27 Locating components and connectors 27 Chapter 8. Replacing hardware 31 General - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 3
manual 1Chapter 1. About this manual This manual contains service and reference information for Lenovo IdeaCentre B5 computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo écuter les instructions. Lesen Sie - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 4
Hardware Maintenance Manual Using eSupport For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory 1. Point your browser to http://consumersupport.lenovo.com. 2. Type the machine type Service parts; then click the entry for your machine type. The list of service - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 5
to be ready to support Lenovo's requirements and schedule. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts. RoHS compliant Lenovo IdeaCentre B5 parts have unique - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 6
Hardware Maintenance Manual Safety information 2 This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: •• Observe good housekeeping in the area of the machines during and after - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 7
be hazardous to your eyes. •• After service, reinstall all safety shields, guards, power cords, telecommunication systems, networks, and modems before you open the server/workstation covers, unless instructed all power before: - Performing a mechanical inspection - Working near power supplies - - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 8
Hardware Maintenance Manual •• If you need to work on a machine that has exposed electrical circuits, observe the following precautions: - Ensure that another person, familiar with the power-off controls, is near you. Remember: Another person must be there to switch off the power, if necessary. - - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 9
items installed to protect users and service personnel from injury. This guide addresses only those items hardware The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power the power-supply cover fasteners (screws or rivets) have not been removed - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 10
Hardware Maintenance Manual Handling electrostatic discharge-sensitive devices Any computer part containing a grounding system, such as those listed below, to provide protection that meets the specific service requirement. Note: The use of a grounding system is desirable but not required to - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 11
one hand only to connect or disconnect signal cables. •• Never turn on any equipment when there is evidence of fire, water, or structural damage. •• Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 12
Hardware Maintenance Manual more than 100°C (212°F) •• Repair or disassemble Dispose of the battery as required by local ordinances or products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are hazardous laser radiation. There are no serviceable parts inside the device. •• Use - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 13
CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 14
Hardware Maintenance Manual General information 3 This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. Type Lenovo IdeaCentre B5 This section lists the physical - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 15
The drives in the computer you are servicing might have been rearranged or the drive startup BIOS is installed on the system. A down-level BIOS might cause false errors and unnecessary replacement of the system board. Use the following procedure to help determine the cause of the problem: 1. Power - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 16
Hardware Maintenance Manual 5. Power-on the computer. • Look for displayed error codes • Listen for beep codes • Look for readable instructions or a main menu on the display. If you did not receive the correct response, proceed to step 6. If you do receive the correct response, proceed - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 17
Chapter 4. General Checkout Comparing the configuration and software set-up between "working and non-working" systems will often lead to problem resolution. 15 - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 18
Hardware Maintenance Manual Using the Setup Utility 5 The Setup Utility the F1 key rather than leaving it pressed when turning on the computer. b. If a Power-On Password or an administrator password has been set, the Setup Utility program menu is not displayed on the right side of each screen. 16 - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 19
." The following types of passwords are available: • Administrator Password • Power-On Password You do not have to set any passwords to use one alphabetic character and one numeric character • Setup Utility program and hard disk drive passwords are not case sensitive • Not be your name or your user - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 20
Hardware Maintenance Manual Setting, changing, and deleting a Administrator password To set, change, or that changes have been saved. 3. Select Exit. 4. Select Save changes and Exit. Power-On Password When a Power-On Password is set, you cannot start the Setup Utility program until a valid password - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 21
. To delete a previously set Power-On Password, do the following : 1. From the Security menu, select Set Power-On Password and press Enter. Menu for device setup. Using Device Device is used to enable or disable user access to the following device USB Setup When this feature is set to screen. 19 - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 22
Hardware Maintenance Manual Selecting a startup device If your computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use one of the following procedures to select a startup device. Selecting a temporary startup device Use this procedure to startup - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 23
Chapter 5. Using the Setup Utility Exiting from the Setup Utility program When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save changes and Exit before you - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 24
Hardware Maintenance Manual to have available when servicing a computer. If you are unable to correct the problem using this index, go to "Undetermined problems" on page 27 in the first part of this index. Hard disk drive boot error A hard disk drive boot error (error codes 1962 and I999030X) - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 25
the hard disk drive. Power Supply Problems If you suspect a power problem, use the following procedures. Check/Verify FRU/Action Check the following for proper Reseat connectors installation. •• Power Cord •• On/Off Switch connector •• On/Off Switch Power Supply connector •• System Board - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 26
Power-On Self-Test, or POST. POST does the following operations. • Checks some basic system-board operations • Checks the memory operation • Starts the video operation • Verifies that the boot drive is working If the POST detects a problem, an error message appears on the screen. A single problem - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 27
be found or initialized. Make sure the hard drive is correctly installed. Cannot initialize the keyboard. reset or power cycle is required to reboot the machine. This message appears after a fatal error has been detected. The BIOS was unable to find a suitable boot device. Make sure the boot drive - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 28
Hardware Maintenance Manual Undetermined problems If this computer has a parallel ATA hard disk drive, make sure that the hard disk drive is jumpered as a master and the optical drive is jumpered as a slave. 1. Power-off the computer. 2. Remove or disconnect the following components (if installed) - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 29
Locations 7Chapter 7. Locations This section provides illustrations to help locate the various connectors, controls and components of the computer. To remove the computer cover, "refer to Removing the computer cover" . Locating components and connectors The following illustrations will help you to - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 30
14 Chassis 15 Optical drive 16 Power inlet 17 Power supply 18 Hard disk drive Identifying parts on the system board The system board (sometimes called the planar or motherboard) is the main circuit board in your computer. It provides basic computer functions and supports a variety of devices that - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 31
LVDS 4 Side panel connector 5 Front LED connector 6 Power connector 7 Front touch board cable connector 8 Battery socket 9 SATA connectors (2) 10 Bluetooth and RF connectors 11 MXM fan cable and CPU fan cable connectors 12 Rear I/O board connector 13 Memory slots 14 Right and left speakers LED 15 - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 32
Hardware Maintenance Manual 17 Microphone connector 18 Headphone connector 19 Card Reader 20 CPU socket 21 12V power connector 22 MXM graphic card connector 23 TV tuner card and WLAN card connectors 30 - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 33
or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com. Note Use only parts provided by Lenovo. General information Pre-disassembly instructions Before proceeding with - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 34
Hardware Maintenance Manual Removing the computer cover Attention Turn off the computer and wait 3 to 5 minutes to let the computer cool before removing the computer cover. To remove the computer cover: Note For this procedure, it helps to place the computer face-down on a soft flat surface. Lenovo - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 35
Chapter 8. Replacing hardware 5. Remove the eight screws that secure the computer back cover to chassis. 33 - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 36
Hardware Maintenance Manual 6. Release the left and right tabs from the connector housing, then pull each side of the cover out slightly , release the top tabs from the connector housing, then lift the cover away from the computer . Replacing the power supply To replace the power supply 1. Remove - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 37
hardware 4) Remove the power supply from the chassis 3 . 3 2 1 2 2. Align the screw holes on the new power supply to the mounting holes on the computer chassis. 3. Screw back the four screws on the new power supply. 4. Reconnect all the power supply cables to the drives and the system board - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 38
Hardware Maintenance Manual Replacing the hard disk drive To replace the hard disk drive 1. Remove the computer cover. Refer to "Removing the computer cover." 2. Disconnect the data and power cables from the hard disk drive. Remove the two screws that secure the hard disk drive to the chassis. Pull - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 39
8. Replacing hardware 4. Install the new hard disk drive. (1.)Insert the new hard disk drive into the drive bay. (2.) Screw back the four screws on the drive bay. 5. Screw back the hard disk drive bay back to the chassis. 6. Connect the data and power cables back to the hard disk drive. 7. Screw - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 40
Hardware Maintenance Manual 3. Remove the two screws that secure the optical drive to the metal bracket. 4. Screw back the metal bracket to the new optical drive. 5. Slide the new optical drive into the drive bay and screw the optical drive back to the chassis. 6. Connect the ODD data and power - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 41
Chapter 8. Replacing hardware 4. Align then insert the new speakers to the chassis. 5. Screw back the computer back cover to the computer chassis. Replace the Inverter board To replace the inverter board 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Remove the three screws - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 42
Hardware Maintenance Manual Replacing the Bluetooth module To replace the Bluetooth module 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Disconnect the Bluetooth module cable from the Bluetooth module and system board. 3. Remove the screw that secures the Bluetooth module - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 43
Chapter 8. Replacing hardware Replacing the thermal module To replace the thermal module 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Disconnect all the thermal module cables from the system board. 3. Remove the 7 screws that secure the thermal module to the chassis. 4. - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 44
Hardware Maintenance Manual 4. Lift the microprocessor straight up and out of the socket. Notes a. Note the orientation of the notches on the microprocessor. This is important when reinstalling the new microprocessor on the motherboard. b. Do not drop anything onto the microprocessor socket while it - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 45
Chapter 8. Replacing hardware 6. Holding the microprocessor with your fingers, remove the protective cover that protects the gold contacts on the new microprocessor the microprocessor when installing it into the socket. 8. Lower the microprocessor straight down into its socket on the motherboard. 43 - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 46
Hardware Maintenance Manual 9. To secure the microprocessor in the socket, close the microprocessor retainer and lock it into position with the small handle. 10. Use the thermal grease - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 47
Replacing hardware Replacing a memory module To replace a memory module 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Remove the thermal module. Refer to "Replacing the thermal module". 3. Push out the latches on both sides of the memory socket to release the memory module - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 48
Hardware Maintenance Manual 4. Detach the MXM graphic card from the MXM power connector. 5. Align then insert the new MXM graphic card to the MXM power connector. 6. Screw back the two screws on the MXM graphic card. screws that secure the TV tuner card and wireless card to the system board. 46 - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 49
module. Refer to "Replacing the memory module". 6. Remove the MXM graphic card. Refer to "Replacing the MXM graphic card". 7. Remove the TV tuner card and wireless card. Refer to "Replacing the TV tuner card and wireless card". 8. Remove the 8 screws that secure the system board to the chassis. 47 - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 50
Hardware Maintenance Manual 9. Pull the system board out of the chassis. 10. Place the new motherboard into the chassis, aligning the screw holes in the motherboard with the mounting holes in the chassis. 11. Screw the 8 screws on the new motherboard back in. 12. Install all related components back - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 51
Chapter 8. Replacing hardware Replacing the touch sensor board To replace the touch sensor board 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Remove the LCD back bezel 1 and remove the two screws that secure the LCD front bezel to the chassis 2 . 2 1 49 - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 52
Hardware Maintenance Manual 3. Place the computer upside down on the flat surface 3 . Release the left and right tabs from the connector housing, then lift the LCD bezel away from the computer 4 . Disconnect the cable from the touch sensor board 5 and remove the insulating tape on touch sensor - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 53
Chapter 8. Replacing hardware 4. Stick a new touch sensor board to the LCD bezel with the insulating tape. 5. Connect the cable to the touch sensor board. 6. Install the computer. Replacing the LCD panel To replace the LCD panel 1. Remove the computer cover. Refer to "Removing the computer cover". - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 54
Hardware Maintenance Manual Attention Use an anti-electrostatic cloth to clean the LCD panel before installing it to the chassis. You may dip a little alcohol if the LCD - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 55
or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the keyboard: 1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down your - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 56
or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the Mouse: 1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down your - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 57
Replacing hardware Replacing the power cord or power adapter To replace the power cord and power adapter: 1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down your operating system, and turn off all attached devices and the computer. 2. Locate the connector for the power - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 58
Hardware Maintenance Manual Additional Service Information 9 This chapter provides additional information that the service representative might find helpful. Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 59
according to the instructions and requirements described in the manuals included with your computer. Lenovo will not assume responsibility for any loss incurred except those resulting from installation or operations carried out by Lenovo professional service staff. Lenovo has made every attempt - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B5 Series Hardware Maintenance Manual - Page 60
Hardware Maintenance Manual Customers are welcome to contact us regarding any inconsistency between the product and the manuals included with your computer. For the latest information or if you have any questions or comments, please visit the consumer support website at: http://consumersupport.
Contents
i
Contents
Chapter 1. About this manual
................................................
1
Important
Safety Information
......................................................................
1
Using eSupport
....................................................................................................
2
Important information about replacing RoHS compliant FRUs ..2
Chapter 2. Safety information
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4
General safety
.......................................................................................................
4
Electrical safety
....................................................................................................
5
Safety inspection guide
...................................................................................
7
Handling electrostatic discharge-sensitive devices
.........................
8
Grounding requirements
...............................................................................
8
Safety notices
........................................................................................................
9
Chapter 3. General information
...........................................
12
Speciļ¬cations
.....................................................................................................
12
Chapter 4. General Checkout
...............................................
13
Problem determination tips
......................................................................
14
Chapter 5. Using the Setup Utility
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16
Starting the Setup Utility program
.........................................................
16
Viewing and changing settings
................................................................
16
Using passwords
..............................................................................................
17
Using Device
......................................................................................................
19
Selecting a startup device
...........................................................................
20
Exiting from the Setup Utility program
................................................
21