Lenovo ThinkCentre E93 (English) ADP Services Agreement - US Purchased Pre Dec
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- Lenovo ThinkCentre E93 | (English) ADP Services Agreement - US Purchased Pre Dec - Page 1
and Florida. This is an Agreement between You and the "Obligor"/"Provider" of this Agreement, Lenovo (United States) Inc. ("Lenovo"). Lenovo is the "Administrator" of this Agreement. The "Service" is Lenovo accidental damage protection, as described in this Agreement. THE TERM AND SCOPE OF THIS - Lenovo ThinkCentre E93 | (English) ADP Services Agreement - US Purchased Pre Dec - Page 2
detailed in the service and troubleshooting guide that was provided with Your Product. If You are unable to resolve a problem by following the troubleshooting instructions provided with the Product, please call 1-800-426-7378 to speak with one of our technicians. Telephone support is available 24 - Lenovo ThinkCentre E93 | (English) ADP Services Agreement - US Purchased Pre Dec - Page 3
passwords or other security measures that may inhibit diagnostics or repairs on Your Product; G. You will follow Our instructions for requesting Service, assisting with problem EXCEED THE PURCHASE PRICE ACTUALLY PAID FOR written notice to: Lenovo Accidental Damage Protection Administrator - Lenovo ThinkCentre E93 | (English) ADP Services Agreement - US Purchased Pre Dec - Page 4
of the covered Product(s) and your entitlement to Service, the effective date of transfer, and the Lenovo. IN MARYLAND: The "Purchase Price" shall refer to the purchase price of the covered Product as shown on Your sales receipt. We will pay a penalty of 10% of the Agreement purchase price - Lenovo ThinkCentre E93 | (English) ADP Services Agreement - US Purchased Pre Dec - Page 5
to pay the Agreement purchase price; (b) the conviction of You of a crime which results in an increase in the Service required under the Agreement; . We shall payYou a penalty of ten percent of the priceYou paid for Lenovo Accidental Damage Protection per month for any refund We owe you that is not - Lenovo ThinkCentre E93 | (English) ADP Services Agreement - US Purchased Pre Dec - Page 6
Terms and Conditions - Consumer Carefully read this entire document. It describes the terms under which Lenovo will provide damage protection services ("Service") to You. Lenovo will provide this Service only in the United States and only if You accept the terms of this Agreement ("Agreement - Lenovo ThinkCentre E93 | (English) ADP Services Agreement - US Purchased Pre Dec - Page 7
detailed in the service and troubleshooting guide that was provided with Your Product. If You are unable to resolve a problem by following the troubleshooting instructions provided with the Product, please call 1-877-453-6686 to speak with one of our technicians. Telephone support is available 24 - Lenovo ThinkCentre E93 | (English) ADP Services Agreement - US Purchased Pre Dec - Page 8
passwords or other security measures that may inhibit diagnostics or repairs on Your Product; G. You will follow Our instructions for requesting Service, assisting with problem EXCEED THE PURCHASE PRICE ACTUALLY PAID FOR a written notice to: Lenovo Damage Protection Administrator Center - Lenovo ThinkCentre E93 | (English) ADP Services Agreement - US Purchased Pre Dec - Page 9
of the covered Product(s) and your entitlement to Service, the effective date of transfer, and the Lenovo. IN MARYLAND: The "Purchase Price" shall refer to the purchase price of the covered Product as shown on Your sales receipt. We will pay a penalty of 10% of the Agreement purchase price - Lenovo ThinkCentre E93 | (English) ADP Services Agreement - US Purchased Pre Dec - Page 10
Service Contract - Lenovo Damage Protection Services IN NEW MEXICO: We may not cancel this Agreement once it has been in effect for seventy (70) days, except under the following conditions: (a) failure to pay the Agreement purchase price; (b) the conviction of You of a crime which results in an
Service Contract
–
Lenovo Accidental Damage Protection Services
For ThinkPad Notebooks, Tablets and Mobile Workstations
L505-0072-00 Lenovo Accidental Damage Protection Services Agreement - US.doc
Page 1 of 5
Service Contract Terms and Conditions
Carefully read this entire document.
It describes the terms under which Lenovo will provide accidental
damage protection services ("Service") to You.
Lenovo will provide this Service only in the United States and
only if You accept the terms of this Agreement
(“Agreement”)
.
You accept these terms by using the Service
(e.g., filing a repair claim).
In addition, if You take no action within 30 days of receiving this package, You
are deemed to have accepted these terms.
See Section IX. A. for information on cancelling this Agreement.
If You do not accept these terms, do not use the Service.
Instead, promptly notify Lenovo for a complete
refund.
To request a refund, You should, within thirty (30) days of receiving this package, call Lenovo at 1-
866-428-4465 and request a refund or return this Agreement and Your Invoice together with a written
request for a refund of the fees You paid to:
Lenovo
Customer Relationship Management
1009 Think Place
Morrisville, NC 27560
Attn:
Lenovo Accidental Damage Protection Services Administrator
I.
DEFINITIONS AND INTRODUCTION
“You” and “Your” shall refer to the purchaser.
“We”, “Us” and “Our” shall refer to the “Obligor”/ “Provider” of
this Agreement.
This Service
is not available for consumer purchase in
California and Florida.
This is an Agreement between You and the “Obligor”/”Provider”
of this Agreement, Lenovo (United States) Inc. (“Lenovo”).
Lenovo is the “Administrator” of this Agreement.
The “Service” is Lenovo accidental damage protection, as
described in this Agreement.
THE TERM AND SCOPE OF THIS AGREEMENT MAY
OVERLAP THE MANUFACTURER’S WARRANTY AND
ANY OTHER APPLICABLE EXTENDED WARRANTY;
THIS AGREEMENT DOES NOT REPLACE THE
MANUFACTURER’S WARRANTY OR OT
HER
APPLICABLE EXTENDED WARRANTY, BUT DOES
PROVIDE CERTAIN ADDITIONAL BENEFITS DURING
THE TERM OF THE MANUFACTURER'S WARRANTY
AND OTHER APPLICABLE EXTENDED WARRANTY.
LENOVO ACCIDENTAL DAMAGE PROTECTION
IS
NOT INSURANCE OR A SUBSTITUTE FOR INSURANCE.
The purchase of
the Service is not required to obtain financing or
purchase any product.
II.
WHAT THIS AGREEMENT COVERS
A.
Product
: the covered
notebook
computer identified on
Your
Service invoice (Invoice).
B.
Covered Product Features
: This Agreement covers
Product components installed
in your Lenovo notebook at the
time of purchase, including the internal central processing unit,
integrated hard disk drive, integrated optical drive, integrated
keyboard, integrated pointing devices, integrated LCD screen,
optional features installed by Lenovo at the time of Product
purchase, and other componentry that Lenovo includes as a
standard feature with the Product.
THIS AGREEMENT DOES
NOT COVER
: external peripherals and accessories including,
optional features not installed by Lenovo at the time of Product
purchase, external keyboards, mice, printers, scanners, external
drives, software (preloaded or purchased separately), tape, disks,
CDs, DVDs, film or other media, third-party products (those not
bearing the Lenovo logo), even if sold by Lenovo.
C.
Coverage Period
:
The coverage period shall begin
on the warranty start date of the covered product and will expire at
the end of the term specified in Your Invoice.
Notwithstanding
the above, the coverage period will end prior to the expiration date
of this Agreement if we have, as a result of service provided to
You, replaced Your product.
D.
Scope of Service
:
Pursuant to this Agreement, We
will repair or, if in our sole discretion if we decide it is necessary,
replace the Product if it experiences operational or structural
failures resulting under normal operating conditions and handling
due to liquid spills on the keyboard, unintentional drops and
bumps of the Product, an electrical surge that damages the
Product’s circuitry, or the failure of the integrated LCD screen.
Service is available only in the United States.
E.
Additional Optional Coverage
.
The terms and
conditions of the manufacturer’s warranty and any applicable
extended warranty related to the Product are provided to You in a
separate agreement and, unless expressly provided in your state’s
disclosure section below, are not part of this Agreement.
III.
WHAT THIS AGREEMENT DOES NOT COVER
:
A.
PARTS INTENDED TO BE REPLACED OR
CONSUMED (E.G., BATTERIES, ) OR COSMETIC
DAMAGE;
B.
DAMAGE OR ALTERATION FROM
INTENTIONAL MISUSE, MODIFICATION, AN
UNSUITABLE PHYSICAL OR OPERATING
ENVIRONMENT, IMPROPER MAINTENANCE BY
ANYONE OTHER THAN
LENOVO AUTHORIZED