Lenovo ThinkServer RD240 (English) Warranty and Support Information
Lenovo ThinkServer RD240 Manual
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- Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 1
ThinkServer Warranty and Support Information Machine Types: 1043, 1044, 1045, 1046, 1047, 1048, 4010, and 4011 - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 2
page 11 • Chapter 5 "Notices" on page 23 Second Edition (March 2012) © Copyright Lenovo 2010, 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 3
1 ThinkServer Web site 3 Lenovo Support Web site 3 Recording your server information 4 Chapter 2. Help and service 5 Before you call 5 Calling for service 5 Worldwide Lenovo Support telephone list 6 Using other services 9 Purchasing additional services 10 Lenovo product service information - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 4
ii ThinkServer Warranty and Support Information - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 5
tuotteen käyttöä. Avant d'utiliser le produit, veillez à bien lire et comprendre les instructions de sécurité multilingues figurant sur le DVD de documentation fourni avec le produit DVD ációs DVD lemezen található, több nyelven elolvasható biztonsági előírásokat. © Copyright Lenovo 2010, 2012 iii - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 6
čnete uporabljati izdelek, je pomembno, da preberete in razumete večjezična varnostna navodila na DVD-ju z dokumentacijo, ki ste ga prejeli skupaj z izdelkom. iv ThinkServer Warranty and Support Information - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 7
använda produkten DVD Bu ürünü kullanmadan önce, ürünle birlikte gönderilen belge DVD'si üzerindeki çok dil içeren güvenlik yönergelerini okuyup anladýðýnýzdan emin olun DVD ThinkServer Warranty and Support Information v - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 8
vi ThinkServer Warranty and Support Information - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 9
on the Lenovo Support Web site. • Important Notices This document includes safety and legal notices that you should read and understand before using the server. • Rack Installation Instructions This document provides instructions on how to install your server into a standard rack cabinet by - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 10
maintain your server. • Rack Installation Instructions This document provides instructions on how to install your server into a standard rack cabinet by using the rail kit shipped with the server. • Remote Management User Guide This document provides information about server remote management. This - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 11
the Lenovo Limited Warranty (LLW). • Access the online manuals for your products. • Access troubleshooting and support information for your server model and other supported products. • Download the latest device drivers and software updates for your server model. • Find the service and support phone - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 12
your server by following the instructions at: http://www.lenovo.com/register You will receive the following benefits after registering your server: • Faster service when you call for help • Automatic notification of free software and special promotional offers 4 ThinkServer Warranty and Support - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 13
turned on. • Use the troubleshooting information in your system documentation on the documentation DVD that comes with your product. • Check for the updated information, new device drivers, and hints and tips on the Lenovo Support Web site at: http://www.lenovo.com/support If possible, be at your - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 14
or by Lenovo or non-warranted Lenovo parts • Identification of software problem sources • Configuration of the Unified Extensible Firmware Interface (UEFI) Basic Input Output System (BIOS) as part of an installation or upgrade • Changes, modifications, or upgrades to device drivers • Installation - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 15
, Mandarin) 1-800-912-3021 (Spanish) 0-800-011-1029 (Spanish) 0800-0426 Outside Croatia: +385 1 6110095 +357-22-841100 +420-2-7213-1316 Warranty service and support: 7010-5150 (Danish) 1-866-434-2080 (Spanish) 1-800-426911 (Spanish) +202-35361005 800-6264 (Spanish) +372 6776793 or +372 66 00 800 - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 16
-513-3939 (Dutch) 0800-733-222 (English) 001-800-220-1830 (Spanish) 8152-1550 (Norwegian) Lenovo Customer Support Center: 001-866-434-2080 (Toll Free) 206-6047 (Spanish) 0-800-50-866 (Spanish) Local (Swedish) 0800-55-54-54 (German, French, Italian) 8 ThinkServer Warranty and Support Information - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 17
other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or server machine Service and to view a list of the countries where service is available, go to http://www.lenovo.com/support, click Warranty, and follow the instructions - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 18
repair services; and custom installation services. Service availability and service names might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com Lenovo product service information for Taiwan 10 ThinkServer Warranty and Support - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 19
Warranty consists of the following parts: Part 1 - General Terms Part 2 - Country-specific Terms Part 3 - Warranty Service Information The terms of Part 2 replace or modify terms of Part 1 as specified for a particular country. Part 1 - General Terms This Lenovo Limited Warranty applies only to - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 20
" or "CRU." If so, the Service Provider will ship the CRU to you for you to install. If your problem cannot be resolved over the telephone; through the application of software updates or the installation of a CRU, the Service Provider will arrange for 12 ThinkServer Warranty and Support Information - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 21
place of purchase or to Lenovo for a refund of your purchase price. Replacement Products and Parts When warranty service involves the replacement of a product or part, the replaced product or part becomes Lenovo's property and the replacement product or part becomes your property. Only unaltered - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 22
ALSO HAVE OTHER RIGHTS UNDER A WRITTEN AGREEMENT WITH LENOVO. NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER LAWS OR REGULATIONS GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT. 14 ThinkServer Warranty and Support Information - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 23
data, if the product is capable of retaining user-generated data. The following is added to the same section in Part 1: Use of Personal Contact Information: Lenovo will not be able to perform our service under this warranty if you refuse to provide your information or do not wish us to transfer your - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 24
Part 1: Limitation of Liability: Lenovo is responsible for loss or damage to your product only while it is in the Service Provider's possession or in transit, if the Service Provider is responsible for the transportation. Neither Lenovo nor the Service 16 ThinkServer Warranty and Support Information - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 25
the failure does not amount to a major failure. New Zealand The following is added to the same section in Part 1: Use of Personal Information: Lenovo will not be able to perform our service under this warranty if you refuse to provide your information or do not wish us to transfer your information - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 26
factors. Types of Warranty Service 1. Customer Replaceable Unit ("CRU") Service Under CRU Service, the Service Provider will ship CRUs to you at its cost for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 27
has been repaired or exchanged, it will be returned to you at Lenovo's risk and expense, unless the Service Provider specifies otherwise. 6. Customer Two-Way Mail-In Service Under Customer Two-Way Mail-In Service, your product will be repaired or exchanged after you deliver it to a designated - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 28
Suplemento se considera parte integrante de la Garantía Limitada de Lenovo y será efectivo lenovo.com/mx/es/servicios Importado por: Lenovo México S. de R.L. de C.V. Av. Santa Fe 505, Piso 15 Col. Cruz Manca Cuajimalpa, D.F., México C.P. 05349 Tel. (55) 5000 8500 20 ThinkServer Warranty and Support - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 29
. The User Guide for your server provides instructions for replacing Self-service and Optional-service CRUs. The User Guide is available on both the documentation DVD that comes with your server and the Lenovo Web site at: http://www.lenovo.com/ThinkServerUserGuides Note: Use only parts provided by - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 30
CRU information for the ThinkServer RD240 server, including machine types 1045, 1046, 1047, and 1048. Self-service CRUs • Adapter card (RAID/Ethernet) • Fan • Hard disk drive • Memory module • Power supply assembly • Riser card Optional-service CRUs 22 ThinkServer Warranty and Support Information - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 31
and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering subject matter described document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 32
logo, and ThinkServer are trademarks of Lenovo in the United States, other countries, or both. Microsoft and Windows are trademarks of the Microsoft group of companies. Linux is a registered trademark of Linus Torvalds. Other company, product, or service names may be trademarks or service marks of - Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 33
- Lenovo ThinkServer RD240 | (English) Warranty and Support Information - Page 34
ThinkServer
Warranty and Support Information
Machine Types:
1043, 1044, 1045, 1046, 1047, 1048, 4010, and 4011