Lexmark 13P0195 Service Manual
Lexmark 13P0195 - C 750dn Color Laser Printer Manual
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- Lexmark 13P0195 | Service Manual - Page 1
Revised: March 2005 Lexmark™ C750 5060-00x • Table of contents • Start diagnostics • Safety and notices • Trademarks • Index Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. - Lexmark 13P0195 | Service Manual - Page 2
in the United States and/or other countries. ImageQuick, Optra Forms, and PrintCryption are trademarks of Lexmark International, Inc. LEXFAX is a service mark of Lexmark International, Inc. PostScript® is a registered trademark of Adobe Systems Incorporated. PCL® is a registered trademark of the - Lexmark 13P0195 | Service Manual - Page 3
mailbox option 2-5 Symptom table-finisher option 2-5 Error code table 2-6 9xx service errors 2-6 1xx service errors 2-9 Sub error code table 2-17 Programming errors - P101 through P116 2-20 Understanding the printer operator panel 2-20 Operator panel buttons 2-20 Color Menu 2-22 Utilities - Lexmark 13P0195 | Service Manual - Page 4
jam 2-72 202 Paper jam 2-73 230 Paper jam 2-76 24x Paper jam 2-77 Printer configuration and 24x paper jam codes 2-77 Printer configuration diagrams for 24x paper jams 2-81 250 Paper jam 2-82 271 Paper jam - Check Error code 2-90 926 Error code 2-90 927 Error code 2-91 iv Service Manual - Lexmark 13P0195 | Service Manual - Page 5
code 2-97 943 Error code 2-99 990 Service error 2-101 5-Bin mailbox option service check 2-104 500-Sheet drawer option service check 2-108 AC and DC power service check 2-112 Autocompensator service check 2-114 Black only retract (BOR) service check 2-117 Close door/HVPS/printhead interlock - Lexmark 13P0195 | Service Manual - Page 6
Test 3-25 Sensor Test 3-26 FINISHER TESTS 3-27 Staple Test 3-27 Feed Test 3-27 Sensor Test 3-27 Hole Punch 3-28 BASE SENSOR TEST 3-29 vi Service Manual - Lexmark 13P0195 | Service Manual - Page 7
29 Quick Disk Test 3-29 Disk Test/Clean 3-29 Flash Test 3-30 PRINTER SETUP 3-30 Defaults 3-30 Reset Calibrat 3-31 Page Count 3-31 Perm BOR drive assembly removal 4-23 Cartridge contact assembly removal 4-23 Cartridge drive assembly removal 4-26 Cartridge rail assembly 4-27 Developer HVPS - Lexmark 13P0195 | Service Manual - Page 8
fuser kit installation 4-85 Connector locations 5-1 Locations 5-1 Printer boards 5-1 Printer motors 5-2 Printer sensors 5-3 Cartridge contact assembly pin locations 5-4 Engine board cabling 5-5 RIP Low voltage power supply (LVPS 5-22 Low voltage power supply (LVPS 5-24 viii Service Manual - Lexmark 13P0195 | Service Manual - Page 9
relay board 5-28 HCOF system board 5-29 Preventive maintenance 6-1 Safety inspection guide 6-1 Lubrication specifications 6-1 Lubrication for replacement motors 6-2 Fuser drive assembly 6-2 Cartridge drive assembly 6-3 ITU drive assembly 6-3 Scheduled maintenance 6-4 Parts catalog 7-1 How - Lexmark 13P0195 | Service Manual - Page 10
5060-00x Appendix A-Service tips A-1 Printhead diagnostics A-1 Printhead alignment A-4 Identifying the printheads A-4 Printhead mechanical alignment A-5 Printer registration (only for black printhead of three B-11 Print Line Len page B-12 Index I-1 Part number index I-7 x Service Manual - Lexmark 13P0195 | Service Manual - Page 11
in the wavelength region of 770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser Der Drucker erfüllt gemäß amtlicher Bestätigung der - Lexmark 13P0195 | Service Manual - Page 12
andere landen in IEC 60825-1. Laserprodukten van klasse I worden niet als ongevaarlijk aangemerkt. De printer is voorzien van een laser van klasse IIIb (3b), dat wil zeggen een gallium arsenide- niveau ved normal drift, brugervedligeholdelse eller obligatoriske servicebetingelser. xii Service Manual - Lexmark 13P0195 | Service Manual - Page 13
person utsätts för laserstrålning över Klass I-nivå vid normal användning, underhåll som utförs av användaren eller annan föreskriven serviceåtgärd. Laser-melding Skriveren er godkjent i USA etter kravene i DHHS 21 CFR, underkapittel J, for klasse I (1) laserprodukter, og er i andre land godkjent - Lexmark 13P0195 | Service Manual - Page 14
5060-00x xiv Service Manual - Lexmark 13P0195 | Service Manual - Page 15
5060-00x Laser notice xv - Lexmark 13P0195 | Service Manual - Page 16
5060-00x xvi Service Manual - Lexmark 13P0195 | Service Manual - Page 17
for safety in the event of use of unauthorized replacement parts. • The maintenance information for this product has been prepared for use by a professional service person and is not intended to be used by others. • There may be an increased risk of electric shock and personal injury during - Lexmark 13P0195 | Service Manual - Page 18
çar, desligue o produto da tomada eléctrica ou seja cuidadoso caso o produto tenha de estar ligado à corrente eléctrica para realizar a tarefa necessária. xviii Service Manual - Lexmark 13P0195 | Service Manual - Page 19
5060-00x Informació de Seguretat • La seguretat d'aquest producte es basa en l'avaluació i aprovació del disseny original i els components específics. El fabricant no es fa responsable de les qüestions de seguretat si s'utilitzen peces de recanvi no autoritzades. • La informació pel - Lexmark 13P0195 | Service Manual - Page 20
table, symptom tables, and service checks used to isolate failing field replaceable units (FRUs). 3. Diagnostic aids contains tests and checks used to locate or repeat symptoms of printer problems. 4. Repair information provides instructions for making printer adjustments and removing and installing - Lexmark 13P0195 | Service Manual - Page 21
printer's flexible design allows it to support a variety of printing needs. For example, if you need the printer printer, which can increase the printer paper capacity to 2000 sheets. The Lexmark C750 (5060-00x) laser printer is available in two models: 5060-001 5060-002 Tools required for service - Lexmark 13P0195 | Service Manual - Page 22
printers support only Lexmark C750 paper-handling options. These options are not compatible with any other Lexmark printer. • 500-Sheet Drawer - (includes 500-sheet tray and support unit) installs beneath the printer printer printer cartridge • After changing an intermediate transfer unit A manual - Lexmark 13P0195 | Service Manual - Page 23
is available through the operator panel under the Print Quality menu or through the Lexmark C750 PostScript emulation driver. Printer specifications Dimensions Description Width Depth Height Weight Printer Lexmark C750(n) 23.8 in. (604.5 mm) 18.5 in. (469.9 mm) 20.8 in. (528.3 mm) 105 - Lexmark 13P0195 | Service Manual - Page 24
nominal • 99 to 137 V ac, extreme Operating clearances Printer side Model Measurement Left side Right side All 24 in. adding a finisher. 2 Allow clearance above the printer front door clearance and for adding options, such as a standard Lexmark C750 printer to an oil web capable printer. The - Lexmark 13P0195 | Service Manual - Page 25
ISO 7779 and conform with ISO 9296. Model Lexmark C750(n) Lexmark C750dn Status 2400 image quality printing Idle (standby) to 80% • Storage and shipping (packaged printer) with or without print cartridge - Temperature: -40 to 110° F (-40 to 43.3° C) • Print cartridge - Temperature: -40 to 110° F - Lexmark 13P0195 | Service Manual - Page 26
Host system and application • Page complexity and content • Printer options installed or selected • Available printer memory • Media size and type • Resolution • Printer usage setting Time to first print Time to first print one-time usage • Up to 4K pages per month average usage 1-6 Service Manual - Lexmark 13P0195 | Service Manual - Page 27
C750dn 128MB 512MB Available memory options Optional 64MB, 128MB and 256MB SDRAM DIMMs are available from Lexmark. The memory options are 168pin synchronous DRAM DIMMs (dual in-line memory modules). Flash memory options • Memory slots for extra flash or DRAM: 2 • Expansion slots - Lexmark 13P0195 | Service Manual - Page 28
Duplex Standard output 5-Bin Mailbox Output Expander Finisher to staple, hole punch, offset stack or with output bin Media size supported A4 8.27 in. x 11.7 in. (210 mm x 297 mm) A5 5.83 in. x 8.27in. x 229 mm) x x B5 envelope 6.93 in. x 9.84 in. (176 mm x x 250 mm) x x 1-8 Service Manual - Lexmark 13P0195 | Service Manual - Page 29
selected, the page is formatted for 8.5 x 14 in. (215.9 x 355.6 mm) unless the size is specified in the software application. 4 Statement and Folio are supported as standard size through software only. Tray size sensing must be turned off before this standard size is visible in the paper-size menu - Lexmark 13P0195 | Service Manual - Page 30
d, e Xerographic or business paper Gloss book Gloss cover Index Bristol Tag Cover Index Bristol Tag Cover Laser printer type Paper Dual-web paper Polyester Vinyl g, h Pressure sensitive area c Paper base (grain long) Sulfite, (75 to 135 g/m2) 16 to 28 lb bond (60 to 105 g/m2) 1-10 Service Manual - Lexmark 13P0195 | Service Manual - Page 31
than 60% relative humidity and is not supported in duplex. c Pressure-sensitive area must enter the printer first. d100% cotton content maximum weight is Lexmark's criteria. Refer to the Card Stock and Label Guide for more details. i Lexmark transparency numbers 12A5940 and 12A5941 are supported - Lexmark 13P0195 | Service Manual - Page 32
and Label Guide for more details. i Lexmark transparency numbers 12A5940 and 12A5941 are supported from the standard tray, optional 500-sheet trays and the multipurpose feeder. j Lexmark transparency numbers 12A5150 and 12A5151 are supported from the multipurpose feeder only 1-12 Service Manual - Lexmark 13P0195 | Service Manual - Page 33
Acronyms BLDC BOR C CSU DIMM DRAM EDO EP EPROM ESD FRU GB HCIT HCOF HVPS ITU K LASER LCD LED LVPS M MPF MROM MS NVRAM OEM OPT PC pel POR POST PSD PWM RIP ROM SDRAM SIMM SRAM TMC UPR V ac V dc VTB Y Brushless DC Motor Black Only Retract Cyan Customer Setup Dual Inline Memory Module Dynamic Random - Lexmark 13P0195 | Service Manual - Page 34
5060-00x 1-14 Service Manual - Lexmark 13P0195 | Service Manual - Page 35
on page 2-122 • "2xx Paper jam message table" on page 2-25 • "User attendance message table" on page 2-28 • "Service checks" on page 2-42 Note: There may be printer error messages that are not contained in this service manual. Call your next level support for assistance. Diagnostic information 2-1 - Lexmark 13P0195 | Service Manual - Page 36
. 20. Any cartridge errors are posted such as a defective cartridge, Lexmark Return Program information, or missing cartridge. 21. Any . • If the printer is turned on when a calibration cycle was in progress since the printer was last powered off. 24. Ready is displayed. 2-2 Service Manual - Lexmark 13P0195 | Service Manual - Page 37
problems, base printer Go to "200 Paper jam-Tray 1" on page 2-67. Paper feed problems, integrated tray Go to "Tray 1 service check" on page 2-149. Paper feed problems by a shorted charge roll in the print cartridge. Replace the black print cartridge. Print quality: magenta, cyan, or yellow - Lexmark 13P0195 | Service Manual - Page 38
horizontal lines Fuser problem: fuser cold Fuser problem: fuser running too hot Fuser problem: excessive fuser drive service check" on page 2-118. Symptom table-500-sheet drawer option Symptom Action Printer fails to recognize the option is installed Go to "The base printer Service Manual - Lexmark 13P0195 | Service Manual - Page 39
2-84. expander option. Symptom table-5-bin mailbox option Symptom Action Printer fails to recognize the option is installed. Paper feeds into the standard 272 displayed. Media jams at the 5-bin mailbox. Go to "The printer does not recognize one or more output options as installed." on page - Lexmark 13P0195 | Service Manual - Page 40
service errors 900 RIP Software 902 Service printer off and on to try and clear the error code. If this does not fix the problem after several attempts, call your next level support problem. If you do not find a problem the problem, problem the problem, the problem, the problem, problem the problem, - Lexmark 13P0195 | Service Manual - Page 41
Frequency-the AC power line frequency may be incorrect. Go to "AC power service check" on page 2-112. The RIP card processor cannot communicate with the engine "RIP board removal" on page 4-70. If this does not fix the problem, replace the engine board. See "Engine board removal" on page 4-29. Cyan - Lexmark 13P0195 | Service Manual - Page 42
Card X 980 comm 981 comm 982 comm 2-8 Service Manual Action RAM soldered on board is bad. Replace the RIP board. See "RIP board from a non-failing slot to see if this fixes the problem. If it does not fix the problem, replace the RIP board. If another RAM option is not - Lexmark 13P0195 | Service Manual - Page 43
for single bin output devices. Output bin x to y (where x=1 to 5) Note: This message is used for multiple bin output devices. Go to the 990 service check for the specified device. This error message indicates that a device has detected an equipment check in its system board. Note: can be - Lexmark 13P0195 | Service Manual - Page 44
assembly, go to "Printhead diagnostics" on page 3-1. Note: Do not adjust or replace any printhead before performing the checks in "Printhead diagnostics" on page 3-1. 2-10 Service Manual - Lexmark 13P0195 | Service Manual - Page 45
checks in "Printhead diagnostics" on page 3-1. A black printhead servo error has been detected. Verify all packing material has been removed from the printer. Check at the top of the printhead for the cardboard or plastic packaging. 115 Printhead Error If error persists, see "Printhead diagnostics - Lexmark 13P0195 | Service Manual - Page 46
been detected. Verify all packing material has been removed from the printer. Check at the top of the printhead for the cardboard or 124 Fuser Error 125 Fuser Error 126 Fuser Error 127 Fuser Error 2-12 Service Manual If error persists, see "Printhead diagnostics" on page 3-1. Wrong fuser lamp-hot - Lexmark 13P0195 | Service Manual - Page 47
. DC motor accel stall-registration. Replace the registration motor assembly. See "Registration motor" on page 4-64. If this does not fix the problem, replace the engine board. See "Engine board removal" on page 4-29. DC pick motor excessive PWM-registration motor-replace the registration motor. See - Lexmark 13P0195 | Service Manual - Page 48
169 Motor 2-14 Service Manual Action DC motor pick cartridge BLDC motor mfg. unknown. Go to "163 Error code" on page 2-66. Cyan cartridge BLDC motor mfg. unknown. Go to "164 Error code" on page 2-66. Yellow cartridge find the problem after performing the test, call your next level support. Mirror - Lexmark 13P0195 | Service Manual - Page 49
out of range scan direction (black). Update the machine code. Run a Line Length test page. See "Prt Line Len Pg" on page 3-19. If the problem persists, go to "Printhead diagnostics" on page 3-1. EOS sensor out of range scan direction (cyan). Update the machine code. Run a Line Length test page. See - Lexmark 13P0195 | Service Manual - Page 50
test page. See "Prt Line Len Pg" on page 3-19. If the problem persists, go to "Printhead diagnostics" on page 3-1. No EOS reading (black). printer has detected an invalid version of the RIP code and must be reflashed to the approved version. Contact your next level support. 2-16 Service Manual - Lexmark 13P0195 | Service Manual - Page 51
5060-00x Sub error code table Use this table to troubleshoot the printer when 9xx and 1xx error codes are displayed. When a 9xx or 1xx error code is displayed, press and hold Return and press Select to view - Lexmark 13P0195 | Service Manual - Page 52
. Tray 3 pick motor Encoder error detected. Tray 4 feed motor stall error detected. Tray 4 feed motor PWM error detected. Tray 4 feed motor Encoder error detected. 2-18 Service Manual - Lexmark 13P0195 | Service Manual - Page 53
5060-00x Sub error code Explanation 2D 3E 2D 3F 2D 40 2D 41 2D 42 2D 43 2D 44 2D 45 2D 46 2D 47 2D 48 2D 49 2D 4A 2D 4B 2D 4C 2D 4E 2D 4F 2D 50 2D 51 2D 52 2D 53 2D 54 2D 55 2D 56 2D 57 2D 58 2D 59 2D 5A Tray 4 pick motor stall error detected. Tray 4 pick motor PWM error detected. Tray 4 pick - Lexmark 13P0195 | Service Manual - Page 54
. • Clear some operator panel messages. • Resume printing after loading paper or clearing paper jams. • Exit Power Saver. If you have changed printer settings from the operator panel menus, press Go before sending a job to print. The printer must display Ready for jobs to print. 2-20 Service Manual - Lexmark 13P0195 | Service Manual - Page 55
items from the Job Menu when printing. When you send a job to print, change printer properties to select the settings you want for your job. Press Select to: • PS Error Font Priority Image Smoothing Color Menu Color Correction Manual Color Print Mode Print Resolution Toner Darkness Supplies Menu < - Lexmark 13P0195 | Service Manual - Page 56
CMYK Image To determine whether images are printed in a monochrome grayscale or in color. Note: Selections made in the Lexmark C750 PostScript emulation or PCL drivers for Windows will override other selections. CMYK Graphics Color* Black & White US CMYK: Applies color correction to approximate - Lexmark 13P0195 | Service Manual - Page 57
Menu Menu Item Color Adjust Color Samples Defragment Flash Purpose To manually relinearize the color tables, adjusting for variations in output that Menu. • All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are deleted. (Resources residing in flash memory or on the - Lexmark 13P0195 | Service Manual - Page 58
flash memory. Prints all statistics available for the most recent print jobs. Deletes all accumulated job statistics from the hard disk. Prints a sample of all printer fonts available for PCL emulation. Prints a sample of all printer fonts available for PostScript emulation. 2-24 Service Manual - Lexmark 13P0195 | Service Manual - Page 59
been accumulated to be stapled or offset when the jam occurred, the printer alternately flashes the primary and secondary messages to indicate that all accumulated sheets not be removed during the jam clearing procedure. If the problem persists, go to "200 Paper jam- Tray 1" on page 2-67. Secondary - Lexmark 13P0195 | Service Manual - Page 60
the printer left door printer The printer will the printer alternately the problem persists procedure as the printer will not reprint printer alternately flashes the problem persists procedure as the printer will not reprint the printer alternately the problem persists procedure as the printer will not reprint - Lexmark 13P0195 | Service Manual - Page 61
Paper Jam Clear Paper Path Go to "Autocompensator service check" on page 2-114 Secondary message Description Leave have been accumulated to be stapled or offset when the jam occurred, the printer alternately flashes the primary and secondary messages to indicate that all accumulated sheets not - Lexmark 13P0195 | Service Manual - Page 62
printer input sensor. Open the printers the printer removed the printer will not reprint the printer left door to printer removed the printer will not the printer right door to printer removed the printer will not the printer left door to access printer removed the printer will not - Lexmark 13P0195 | Service Manual - Page 63
the accumulated sheets should not be removed during jam clearing. Note: When the secondary message is displayed, if the accumulated sheets are removed the printer will not reprint these sheets. Also if the print job is completed, the portion of the job printed after the jam will not be stapled - Lexmark 13P0195 | Service Manual - Page 64
2-17 may help in diagnosing 282 and 283 Errors. Setup Required This message is displayed when the printer has detected at POST, that packing material is still installed and must be removed. The user should verify value. • To abort the alignment operation press Go or Return. 2-30 Service Manual - Lexmark 13P0195 | Service Manual - Page 65
Tray x> = tray 1 through 4, MPF, envelope feeder, manual paper, and manual envelope. The following actions can be taken: • Load printer has detected a refilled Lexmark Return Program cartridge. can be black, cyan, magenta, or yellow. Remove the toner cartridge and install a new cartridge - Lexmark 13P0195 | Service Manual - Page 66
printer with the option removed. If the problem continues, turn the printer off and back on. If the message continues to be displayed, turn the printer off, remove the option and call for service. This message is displayed when the printer not emptied, this message is displayed. 2-32 Service Manual - Lexmark 13P0195 | Service Manual - Page 67
Alarm setting. • At POST • After the stapler door has been closed. The following actions can be taken: • Install the staple cartridge or • Press Go to ignore this message. The printer now handles staple jobs as if the staple unit were installed with no staples. The Staples Empty warning appears on - Lexmark 13P0195 | Service Manual - Page 68
when the ITU is missing. Turn the printer off, insert the ITU, and turn the printer back on. This message is displayed when the printer is missing the yellow, magenta, cyan, or black toner cartridge. Open the front cover, insert the toner cartridge, and close the cover. 2-34 Service Manual - Lexmark 13P0195 | Service Manual - Page 69
This message is displayed when the top cover is closed and a defective print cartridge is detected. It may take the printer 10 to 20 seconds to determine whether or not the print cartridge is installed. The printer may print pages during this 10 to 20 second interval. If pages are allowed - Lexmark 13P0195 | Service Manual - Page 70
problem. Press Go to clear the error. If the Service Printer message is displayed it means that a TPS failure has most likely occurred. The printer continues to operate but the color quality degrades. The most probable cause for this error message is a defective print cartridge Printer printer printer - Lexmark 13P0195 | Service Manual - Page 71
Jobs May Not Be Restored Explanation These messages are displayed when the printer has attempted to print and hold jobs from the disk and found on the disk but cannot be accessed. This message is displayed when the printer is processing an incoming job and there is not enough memory available to - Lexmark 13P0195 | Service Manual - Page 72
Lockout does NOT prevent access to the Busy/ Waiting Menu. This message is displayed when the printer detects an unformatted flash at POST. Press Go to clear the message. The flash is marked cable is being used. If you still have a problem go to Serial Port Service Check. 2-38 Service Manual - Lexmark 13P0195 | Service Manual - Page 73
Check Supply Levels Note: Menu Lockout does NOT prevent access to the Busy/ Waiting Menu. These messages may appear when data is sent to the printer across a parallel port, but the port is disabled. Note: Once the error is displayed the first time, reporting of further errors is suppressed until the - Lexmark 13P0195 | Service Manual - Page 74
61 Defective Disk 62 Disk Full 63 Unformatted Disk 2-40 Service Manual Explanation This message is displayed when too many disks are Press Go to clear the message. The disk is marked as defective and normal printer operation continues. Disk operations are not allowed with a defective disk and the - Lexmark 13P0195 | Service Manual - Page 75
4-35. This message is displayed when the engine detects the fuser is missing. Turn the printer off and insert the fuser assembly. These messages are displayed when either the yellow, magenta, cyan, or black toner cartridge is low on toner. The following actions can be taken: • Open the front door - Lexmark 13P0195 | Service Manual - Page 76
material is removed from the printer. The detensioner is packing material located underneath the toner cartridges. Make sure the ITU the printer displays a 100 ITU error. Go to step 5 No Remove any remaining packing material from the printer Go to step 4 Problem solved 2-42 Service Manual - Lexmark 13P0195 | Service Manual - Page 77
gear on the left end of the ITU Drive Roll. The ITU drive roll gear should turn for a few seconds slowly and smoothly before the printer posts a 100 ITU error. Go to step 10 Go to step 10 Does the gear turn? Diagnostic information 2-43 - Lexmark 13P0195 | Service Manual - Page 78
Is the cable correctly installed? Go to step 13 13 Make sure the ITU autoconnect connector in the printer Go to step 14 is seated correctly in the connector plate. Is the connector seated correctly? 14 Check on page 4-31. Install the correct fuser lamp in the fuser assembly. 2-44 Service Manual - Lexmark 13P0195 | Service Manual - Page 79
Make sure the lamp is cool before removing it from the assembly. Step Action and questions 1 Is the correct fuser assembly installed in the printer? 2 Is the correct fuser backup roll lamp installed in the fuser assembly? 3 Check for continuity between pins 2 and 5 on the AC fuser connector located - Lexmark 13P0195 | Service Manual - Page 80
Engine board. See "Engine board removal" on page 4-29. 123 Error code Cold fuser The printer has detected a problem in the fuser hot roll lamp circuits, backup roll fuser lamp circuits, fuser hot roll thermistor, engine board assembly. See "Engine board removal" on page 4-29. 2-46 Service Manual - Lexmark 13P0195 | Service Manual - Page 81
the engine board assembly. See "Engine board removal" on page 4-29. 126 Error code Hot roll thermistor or thermistor circuits are open The printer detects a problem in the fuser hot roll, hot roll lamp circuits, fuser hot roll thermistor, engine board, or LVPS fuser control circuits. Step Action - Lexmark 13P0195 | Service Manual - Page 82
open The printer detects a problem in the fuser back up roll, circuits, fuser backup roll thermistor, engine board, or LVPS fuser control circuits. Step Action and questions Yes 1 Turn the printer on and assembly. See "Low voltage power supply (LVPS) removal" on page 4-38. 2-48 Service Manual - Lexmark 13P0195 | Service Manual - Page 83
34. Step Action and questions Yes 1 Turn the printer on and allow it to reach Ready. Note: The printer may not complete POR and continue to display the 129 error message. Remove the fuser assembly from the printer and measure the voltage on connector J10-7 on the engine board. - Lexmark 13P0195 | Service Manual - Page 84
removal" on page 4-31 No Go to step 2 Is the voltage correct? 2 Remove the fuser from the printer. Check continuity of the hot roll lamp by measuring between pins 1 and 2 on the AC fuser connector on assembly. See "Low voltage power supply (LVPS) removal" on page 4-38. 2-50 Service Manual - Lexmark 13P0195 | Service Manual - Page 85
measure approximately +0.13 V dc to 0.64 V dc as the backup roll lamp turns on and off. Is the voltage correct? 2 Remove the fuser from the printer. Check the continuity of the backup roll lamp by measuring between pins 2 and 5 on the AC fuser connector on the fuser assembly. Replace the fuser - Lexmark 13P0195 | Service Manual - Page 86
V dc as the hot roll lamp turns on and off. Is the voltage correct? 2 Remove the fuser from the printer. Check continuity of the hot roll lamp by measuring between pins 1 and 2 on the AC fuser connector on the assembly. See "Low voltage power supply (LVPS) removal" on page 4-38. 2-52 Service Manual - Lexmark 13P0195 | Service Manual - Page 87
lamp turns on and off. Is the voltage correct? Replace the fuser assembly. See "Fuser assembly removal" on page 4-31. 2 Remove the fuser from the printer. Check continuity of the hot roll lamp by measuring between pins 2 and 5 on the AC fuser connector on the fuser assembly. Go to step 5 No - Lexmark 13P0195 | Service Manual - Page 88
on too long. Error code 134 may also indicate a problem in the fuser assembly with the hot roll fuser bearings, hot roll thermistor turns on and off. Does the lamp turn on and off? 2 Turn the printer on. Measure the voltage on engine board connector J10-11. The voltage should 4-29. 2-54 Service Manual - Lexmark 13P0195 | Service Manual - Page 89
fuser lamp has been on too long. Error 135 may also indicate a problem in the fuser assembly with the backup roll fuser bearings, back up roll off. Does the lamp turn on and off. Go to step 2 2 Turn the printer on. Measure the voltage on engine board connector J10-12. The voltage should be - Lexmark 13P0195 | Service Manual - Page 90
dc. Is the voltage correct? Go to step 4 Go to step 5 5 Remove the fuser from the printer. Measure the voltage at the DC fuser control connector, pins 2 and 9. The voltage should measure approximately +5 the engine board assembly. See "Engine board removal" on page 4-29. 2-56 Service Manual - Lexmark 13P0195 | Service Manual - Page 91
ITU drive motor can be removed from the printer without removing the complete ITU drive motor Manually turn the motor. Do the gears on the ITU drive motor assembly turn freely? Replace the engine board. If this does not fix the problem, replace the ITU drive motor. Contact your next level support - Lexmark 13P0195 | Service Manual - Page 92
" on page 3-16. Does this fix the problem? Problem solved 5 Replace the engine board. Does this fix the problem? Problem solved No Install the cable correctly Install the cable correctly Replace the black cartridge assembly cable Go to step 5 Call your next level support 2-58 Service Manual - Lexmark 13P0195 | Service Manual - Page 93
Go to step 3 Go to step 4 Problem solved Problem solved No Install the cable correctly Install the cable correctly Replace the magenta cartridge assembly cable Go to step 5 Call your next level support 152 Error code Cyan cartridge drive assembly The cyan cartridge drive motor has either failed to - Lexmark 13P0195 | Service Manual - Page 94
? 5 Replace the engine board. Does this fix the problem? Yes Go to step 2 Go to step 3 Go to step 4 Problem solved Problem solved No Install the cable correctly Install the cable correctly Replace the yellow cartridge assembly cable Go to step 5 Call your next level support 2-60 Service Manual - Lexmark 13P0195 | Service Manual - Page 95
ITU drive motor can be removed from the printer without removing the complete ITU drive motor Manually turn the motor. Do the gears on the ITU drive motor assembly turn freely? Replace the engine board. If this does not fix the problem, replace the ITU drive motor. Contact your next level support - Lexmark 13P0195 | Service Manual - Page 96
Detect" on page 3-16. Does this fix the problem? 5 Replace the engine board. Does this fix the problem? Problem solved Problem solved No Install the cable correctly Install the cable correctly Replace the black cartridge assembly cable Go to step 5 Call your next level support 2-62 Service Manual - Lexmark 13P0195 | Service Manual - Page 97
the problem? 5 Replace the engine board. Does this fix the problem? Yes Go to step 2 Go to step 3 Go to step 4 Problem solved Problem solved No Install the cable correctly Install the cable correctly Replace the magenta cartridge assembly cable Go to step 5 Call your next level support Diagnostic - Lexmark 13P0195 | Service Manual - Page 98
yellow cartridge drive assembly. Perform the "Motor Detect" on page 3-16. Does this fix the problem? Yes Go to step 2 Go to step 3 Go to step 4 Problem solved No Install the cable correctly Install the cable correctly Replace the yellow cartridge assembly cable Go to step 5 2-64 Service Manual - Lexmark 13P0195 | Service Manual - Page 99
See "Cartridge drive assembly removal" on page 4-26. Perform the "Motor Detect" on page 3-16. Does the printer display error code 162? 2 Reflash the NVRAM on the engine board. Does error code 162 continue? Yes Go to step 2 No Problem solved Call your next level Problem solved support Diagnostic - Lexmark 13P0195 | Service Manual - Page 100
"Cartridge drive assembly removal" on page 4-26. Perform the "Motor Detect" on page 3-16. Does the printer display error code 165? 2 Reflash the NVRAM on the engine board. Does error code 165 continue? Yes Go to step 2 No Problem solved Call your next level Problem solved support 2-66 Service - Lexmark 13P0195 | Service Manual - Page 101
appropriate service check. Sub error code Service check media sensor obstructed Note: See "Printer sensors" on page 5-3. Step problem solved? Yes Clear obstruction and reinstall or replace flag. Problem solved Install inner deflector properly. Go to step 5 Go to step 6 Replace the cables. Problem - Lexmark 13P0195 | Service Manual - Page 102
05-Narrow media sensor early Note: See "Printer sensors" on page 5-3. Step Action and questions Yes 1 Check tray for the edge guide setting and media loading. Edge guides should be adjusted against edge of media. Media . No Properly load media. Call your next level of support 2-68 Service Manual - Lexmark 13P0195 | Service Manual - Page 103
not break in time Note: See "Printer sensors" on page 5-3. Step Action and for the edge guide setting and media loading. Edge guides should be Call your next level of support. 200 Paper jam-Options step 3 Remove obstruction or replace damaged parts. Problem solved? No Go to "200 Paper jam-Tray - Lexmark 13P0195 | Service Manual - Page 104
Action and questions 1 Make sure the media installed in the tray meets specifications. Note: The HCIT only supports paper. Does the media meet specifications? 2 Does the media feed correctly from tray 1? Yes Go to step envelope option" on page 2-69. Repair or replace the HCIT. 2-70 Service Manual - Lexmark 13P0195 | Service Manual - Page 105
printer, remove oiler housing from fuser, and pivot the paper guide up. Is paper jammed inside the fuser? Clear the jam. 2 Check fuser entry guide for toner buildup. Is toner built up on the fuser entry guide Clean off the VTB plate. Call the next level of support. No Go to step 2 Go to step 3 - Lexmark 13P0195 | Service Manual - Page 106
support Go to step 2 Go to step 5 Go to step 4 Go to step 5 Make sure both the fuser drive assembly and vacuum transport assembly are installed correctly. Replace the fuser drive assembly. See "Fuser drive assembly removal" on page 4-33. Replace the vacuum transport assembly 2-72 Service Manual - Lexmark 13P0195 | Service Manual - Page 107
5060-00x 202 Paper jam Step Action and questions 1 Remove the fuser from the printer. Remove the oiler housing from the fuser, and pivot the paper guide up. Is media jammed inside the fuser? 2 Check fuser exit sensor flag. Does flag rotate freely and return to normal position when released? 3 - Lexmark 13P0195 | Service Manual - Page 108
panel to check if the jam occurred at duplex entry edge guide. Did the jam occur at the duplex entry edge guide? Replace the duplex Go to step 9 option. 9 If Reseat the option on the printer. • Verify the printer top cover is properly seated. Call your next level of support. 2-74 Service Manual - Lexmark 13P0195 | Service Manual - Page 109
the belt tension spring to make sure it is not loose or broken. Are there any problems with these parts? 2 Check of mechanical linkage/DC motor drive assembly: Replace the • Check . Are there any problems with these parts? No Go to step 2 Call your next level support Diagnostic information 2-75 - Lexmark 13P0195 | Service Manual - Page 110
test? Repair the actuator link. Replace the Actuator button. Repair or replace the duplex option. Go to step 7 Go to step 8 Go to step 9 2-76 Service Manual - Lexmark 13P0195 | Service Manual - Page 111
Printer configuration and 24x paper jam codes Paper jam code 241 242 243 244 Tray identification Tray 1 Tray 2 Tray 3 Tray 4 Problem supported. If a 2000-sheet HCIT is installed, and optional 500-sheet tray is required and must be installed under the duplex option. See "Printer option service check - Lexmark 13P0195 | Service Manual - Page 112
correctly 12 Check the base door assembly, paper guide, wall support plate and door spring for damaged parts, warped problems with these parts? Repair or replace parts as necessary Replace the autocompensator assembly. See "Autocompensator pick assembly removal" on page 4-17. 2-78 Service Manual - Lexmark 13P0195 | Service Manual - Page 113
feed assembly. Use the "HCIT system board LED error code table" on page 2-128 to further isolate paper jam or sensor problem. Before proceeding with this service check make sure the HCIT is installed correctly. Step Action and questions Yes No 1 Check for pieces of paper or other obstructions - Lexmark 13P0195 | Service Manual - Page 114
feed where the paper jams. Use the "HCIT system board parts as necessary. unit assembly. LED error code table" on page 2-128 to help isolate problems in the feed unit assembly. Are you able to determine where the failure is occurring? 2-80 Service Manual - Lexmark 13P0195 | Service Manual - Page 115
Printer configuration diagrams for 24x paper jams 5060-00x Diagnostic information 2-81 - Lexmark 13P0195 | Service Manual - Page 116
8 Go to step 8 Inform user that the media in the MPF does not meet specifications. Go to "Tray 1 service check" on page 2-149. Correct the Paper Type setting. Properly load the media. Go to step 6 Go to . See "Friction buckler" on page 4-31. Call your next level of support. 2-82 Service Manual - Lexmark 13P0195 | Service Manual - Page 117
though the sensor is malfunctioning. Step Action and questions Yes No 1 Enter the Diagnostics Menu. Select Input Tray Tests, Sensor Test, and Multipurpose Feeder. Manually actuate the MP sensor by moving the paper flag in the MPF. Does the test pass? 2 Make sure that the MPF sensor cable from - Lexmark 13P0195 | Service Manual - Page 118
Output Expander, POST complete-First sheet of paper feeds into Output Bin 1. Note: Before proceeding with this service check run the Output Bin x Sensor Test and check for the failing sensor. Sensor tests: XNF F . Replace the DC motor mechanical linkage assembly. Go to step 4 2-84 Service Manual - Lexmark 13P0195 | Service Manual - Page 119
flag-make sure the flag is operating correctly and is not binding, broken, and there is no interference from the sensor cable. Is there any problem found with the sensor flag? 2 Bottom pass thru sensor-make sure the sensor is correctly connected to J5 on the control board. Is the sensor - Lexmark 13P0195 | Service Manual - Page 120
sensor flag for correct operation, binding, broken parts or interference from the sensor cable. Are there any problem with the sensor flag? 2 Top pass thru sensor-make sure the top pass thru sensor is correctly board Replace the sensor Replace the control assembly board 2-86 Service Manual - Lexmark 13P0195 | Service Manual - Page 121
the table below to determine where to check for jams in the printer and to diagnose a 280 Paper Jam. Check the area indicated to find the jam and the problem. If this does not fix the problem, contact the next level ow support. Press Menu to scroll down to see the additional display lines - Lexmark 13P0195 | Service Manual - Page 122
problem (bad cable, network connection, and so on), software issue, or a hardware problem printer on. Go to step 2 No Problem resolved Does the 900 error display? 2 Disconnect the printer If the printer works correctly 4 Turn the printer off. Remove error persist when the printer is turned on? Go - Lexmark 13P0195 | Service Manual - Page 123
Power the printer off. 2. Disconnect the printer from the network. 3. Power the printer on and complete the setup process. 4. When setup is complete, power off the printer and reconnect to the network. Is the same 900 Service Error displayed? Yes Contact your next level support No Problem solved - Lexmark 13P0195 | Service Manual - Page 124
fan is turned on during POR and while printing. Step Actions and questions Yes 1 Turn the power off and manually spin the fan and check that it rotates freely. Does the fan rotate freely? Go to step 2 2 ) fan removal" on page 4-84. Install the cable correctly. Go to step 4 2-90 Service Manual - Lexmark 13P0195 | Service Manual - Page 125
"Engine board removal" on page 4-29. Are the voltages correct? 927 Error code RIP fan Step Actions and questions Yes 1 Turn the power off and manually spin the fan and check that it rotates freely. Does the fan rotate freely? Go to step 2 2 Check the RIP fan cable connection to the - Lexmark 13P0195 | Service Manual - Page 126
5060-00x 930 Error code LVPS This problem with the fuser circuits is usually the zero crossover signal from the LVPS not working correctly. Step See "Low voltage power supply (LVPS) removal" on page 4-38 2. Engine board. See "Engine board removal" on page 4-29 Problem solved 2-92 Service Manual - Lexmark 13P0195 | Service Manual - Page 127
is displayed. Replacement of the cartridge may fix the problem temporarily if the problem is with the printer. Only replace the cartridge if there are no problems with the printer or if the cartridge is known to be defective. Note: Before proceeding with this service check, observe the error log - Lexmark 13P0195 | Service Manual - Page 128
cartridge may need to turn the printer off to hear the click. cyan TMC pin in the cartridge contact assembly. Does the voltage approximately 0 V dc? Replace the cartridge. Replace the developer HVPS board assembly the mounting screws are tightened. Recheck the printer to see if a 940 error is - Lexmark 13P0195 | Service Manual - Page 129
is displayed. Replacement of the cartridge may fix the problem temporarily if the problem is with the printer. Only replace the cartridge if there are no problems with the printer or if the cartridge is known to be defective. Note: Before proceeding with this service check, observe the error log - Lexmark 13P0195 | Service Manual - Page 130
cartridge You may need to turn the printer off to hear the click. magenta TMC pin in the cartridge contact assembly. Does the approximately 0 V dc? Replace the cartridge. Replace the developer HVPS board assembly. the mounting screws are tightened. Recheck the printer to see if a 941 error is - Lexmark 13P0195 | Service Manual - Page 131
is displayed. Replacement of the cartridge may fix the problem temporarily if the problem is with the printer. Only replace the cartridge if there are no problems with the printer or if the cartridge is known to be defective. Note: Before proceeding with this service check, observe the error log - Lexmark 13P0195 | Service Manual - Page 132
cartridge pin in the yellow cartridge contact assembly and check need to turn the printer off to hear the click TMC pin in the cartridge contact assembly. Does the 0 V dc? Replace the cartridge. Replace the developer HVPS board mounting screws are tightened. Recheck the printer to see if a 942 Error - Lexmark 13P0195 | Service Manual - Page 133
is displayed. Replacement of the cartridge may fix the problem temporarily if the problem is with the printer. Only replace the cartridge if there are no problems with the printer or if the cartridge is known to be defective. Note: Before proceeding with this service check, observe the error log - Lexmark 13P0195 | Service Manual - Page 134
cartridge You may need to turn the printer off to hear the click. the black TMC pin in the cartridge contact assembly. Does the voltage approximately 0 V dc? Replace the cartridge. Replace the developer HVPS board assembly. the mounting screws are tightened. Recheck the printer to see if a 943 error is - Lexmark 13P0195 | Service Manual - Page 135
5060-00x 990 Service error This error indicates which option is causing the error. 5-Bin mailbox Step Action and questions Yes No 1 Mechanical linkage/DC motor assembly-make sure - Lexmark 13P0195 | Service Manual - Page 136
2, 3, 4 or 5, this is the tray that has a problem or needs service. Note: Verify the autoconnect housing is correctly snapped into the printer and all options, and is plugged into the system board correctly. Step Replace the mechanical linkage/DC motor assembly Go to step 4 2-102 Service Manual - Lexmark 13P0195 | Service Manual - Page 137
2 2 Make sure the finisher cable is correctly installed on top of the printer. Is the cable correctly installed? Go to step 3 3 Make sure the correctly Install correctly Contact your next level of support. Does the information on the table help find the problem? EQC 45 4C 50 DB1 05 0C - Lexmark 13P0195 | Service Manual - Page 138
service check Note: Make sure the option(s) are installed correctly and the printer is configured correctly. The majority of the mechanical components can be observed during operation by removing the left and right side covers. Step Symptoms 1 Problems to step 9 Go to step 10 2-104 Service Manual - Lexmark 13P0195 | Service Manual - Page 139
any single option as being installed. If the printer recognizes any of the output options then the base printer autoconnect system is operating correctly and the problem is in the unrecognized option. Continue with this service check or go to service check of the failing output option. Step Action - Lexmark 13P0195 | Service Manual - Page 140
3 Bin x sensor flag-check the Bin x sensor flag for binding and proper operation. Are there any problems with the sensor flag? Repair or replace the sensor flag 4 Bin x sensor cable-check the continuity of the the sensor cable correctly Go to step 4 Replace the Bin x cable 2-106 Service Manual - Lexmark 13P0195 | Service Manual - Page 141
the sensor cable connected correctly? Go to step 3 3 Bin x sensor flag-check the Bin x sensor flag for binding and proper operation. Are there any problems with the sensor flag? Repair or replace the sensor flag 4 Bin x sensor cable-check the continuity of the sensor cable. Is there continuity - Lexmark 13P0195 | Service Manual - Page 142
the autoconnect from the printer or option above tray x. Check for cuts, pinched wiring, or damage to the contacts in the connector. Are there any problems with the autoconnect sensing assembly (includes the system board) Replace the engine board Are the voltages correct? 2-108 Service Manual - Lexmark 13P0195 | Service Manual - Page 143
down position. Remove the tray and manually reset the autocompensator to its uppermost the pick arm lift bellcrank installed correctly? Problem solved Go to step 4 4 Check the Install the bellcrank correctly Call your next level of support. The printer does not detect paper low in Tray x when - Lexmark 13P0195 | Service Manual - Page 144
this does not fix the problem, replace the Tray x system board. See why the arm is not extending all the way to the bottom of the tray. Repair as necessary. The printer does not detect transparencies Install the transparency assembly correctly Install the cable correctly 2-110 Service Manual - Lexmark 13P0195 | Service Manual - Page 145
5060-00x Step Action and questions 4 Check the transparency sensing assembly cable for correct installation to Tray x system board. Is the cable connected correctly? Tray x does not detect size media is installed Yes No Replace the FRUs in the following order: 1. Autocompensator assembly See " - Lexmark 13P0195 | Service Manual - Page 146
with this service check turn the printer on and check service check" on service check" on page 2-112. page 2-113. AC power service check The printer printer is receiving main AC power. Is the printer that AC power to the printer is incorrect. Inform the service check" on page 2-113. Replace the - Lexmark 13P0195 | Service Manual - Page 147
the power-on LED may be on or off. Step Actions and questions Yes No 1 Does the printer beep 5 times and the operator panel display all diamonds? Go to "Operator panel LCD/status LED/buttons service check" on page 2-132. Go to step 2 2 DC power to engine board-turn the power off - Lexmark 13P0195 | Service Manual - Page 148
and component that was last connected to system board for a problem such as a short. If printer comes to Ready, connect the remaining cables and print. Autocompensator service check • If the paper fails to feed from Tray engine board. See "Engine board removal" on page 4-29. 2-114 Service Manual - Lexmark 13P0195 | Service Manual - Page 149
the autocompensator. See "Autocompensat or pick assembly removal" on page 4-17. Step C Step Action and questions 1 Can you remove tray 1 from the printer? 2 Open the lower jam access door and carefully lift the autocompensator assembly until it is in its upper most position, and carefully try to - Lexmark 13P0195 | Service Manual - Page 150
Tray Tests menu. You can activate the paper level sensor inside the printer. The paper level sensor is a dual sensor and checks the following levels dc. Is the voltage correct? Call your next level Go to step 2 support. Repair or replace Go to step 3 parts as necessary. Go to 2-116 Service Manual - Lexmark 13P0195 | Service Manual - Page 151
retract (BOR) service check Yes No Replace the autocompensator assembly. If this does not correct the problem, replace the engine board. See "Engine board removal" on page 4-29. Replace the cable Step Action and questions 1 Manual check of BOR system- Remove the print cartridges. Observe the - Lexmark 13P0195 | Service Manual - Page 152
access door support and with the left switch mounted in the ITU light shield. Note: When the printer is powered on for some time with this symptom displayed, the printer may then display a 902 Service Error. cable correctly. Replace the printhead interlock cable/switch assembly. 2-118 Service Manual - Lexmark 13P0195 | Service Manual - Page 153
5060-00x POR complete, printer feeds blank page This symptom is usually associated with the Upper switch mounted on the Front Access Door Support and with the right switch mounted in the ITU Light Shield. Step Action and questions Yes No 1 Make sure that the ITU light shield is - Lexmark 13P0195 | Service Manual - Page 154
with the printer in standby mode problem. Go to step 3 Go to step 4 Install the duplex option correctly Go to step 5 Install the cable correctly Go to step 6 Install the cable correctly Go to step 7 Replace the engine board. See "Engine board removal" on page 4-29. 2-120 Service Manual - Lexmark 13P0195 | Service Manual - Page 155
there continuity? Go to step 8 Go to step 9 Go to step 10 Replace the duplex options board. Replace the bottom options cable in the printer Correctly install the cable. If the connector is damaged, replace the cable assembly. Install the cable correctly Install the cable correctly. Top margin on - Lexmark 13P0195 | Service Manual - Page 156
door is open x x x Error detected with the communications to the printer xx Error detected for the offset motor xxx Tray Near Full is detected not mounted correctly x x Error detected with stapler-stapler cartridge not installed correctly x x Error detected with stapler- 122 Service Manual - Lexmark 13P0195 | Service Manual - Page 157
the cable. Finisher is totally inoperative, no motor movement, no LEDs on This problem can be caused by a problem with the autoconnect system between the finisher and the printer. It also can be caused by a problem with the power system in the finisher. Step Action and questions Yes 1 Check - Lexmark 13P0195 | Service Manual - Page 158
and CN1-5 on the relay board. The line voltage should be within specifications for the AC power source the printer is connected to. Is there line voltage at CN1? Replace the relay board assembly. 9 Check continuity of Go to step 9 Replace the line cord Replace the engine board 2-124 Service Manual - Lexmark 13P0195 | Service Manual - Page 159
5060-00x Front door is open, no indication on display Step Action and questions Yes 1 Make sure the front door is activating the cover switch. Go to step 2 Is the door activating the cover switch? 2 Check door-door switch activating tab (broken or missing). Is the front door and door activating - Lexmark 13P0195 | Service Manual - Page 160
box is full, no message Use the "HCOF error code table" on page 2-122 to help diagnose the problem. Step Action and questions Yes 1 Make sure the chad box is correctly installed in the finisher. Is the No Install the chad box correctly. Replace the finisher system board. 2-126 Service Manual - Lexmark 13P0195 | Service Manual - Page 161
fuser hot roll thermistor, back up roll thermistor, engine board or LVPS fuser control circuits. Hot fuser service Error codes 124, 125, 134, and 135 appear whenever the printer detects a problem with the fuser running over temperature or the fuser lamps have been on too long. Excessive fuser drive - Lexmark 13P0195 | Service Manual - Page 162
use the following table to determine the problem. LED blinks 1 2 3 4 5 6 7 8 9 10 11 12 Problem Jam at registration sensor S2 Jam before the the adjustment of the mirror reflection sensors or EEPROM initialization Printer does not recognize that the HCIT 2000-sheet option is 128 Service Manual - Lexmark 13P0195 | Service Manual - Page 163
to step 5 Are the voltages correct? 5 Autoconnect cables-check the autoconnect from the printer or option above the HCIT 2000-sheet option. Check for any signs of cuts, pinched to the contacts in the connector. Are there any problems with the autoconnect cables? 6 HCIT autoconnect cable-check the - Lexmark 13P0195 | Service Manual - Page 164
service check make sure the 2000-sheet tray option is properly connected to AC power. • If a finisher is installed: • The AC jumper should go from the HCIT to the finisher. The finisher AC power cord should attach to the AC voltage source. The base printer 6 Replace the cables 2-130 Service Manual - Lexmark 13P0195 | Service Manual - Page 165
Is the cable installed correctly? Go to step 3 Go to step 4 Reinstall the guide if installed incorrectly Install the cable correctly. 4 Check for a broken, loose, or If this does not fix the problem, replace the HCIT system board. Go to step 6 Replace the sensor cable Diagnostic - Lexmark 13P0195 | Service Manual - Page 166
operator panel assembly completely blank and the power on status LED on? 6 Does the printer beep 5 times? Yes Go to step 2 Problem solved Replace the operator panel. See "Operator panel removal" on page 4-46 Go to the operator panel. See "Operator panel removal" on page 4-46 2-132 Service Manual - Lexmark 13P0195 | Service Manual - Page 167
. See "RIP board removal" on page 4-70 Go to "Operator panel removal" on page 4-46 and replace the operator panel cable Call your next level support Go to step 14 Go to "Operator panel removal" on page 4-46 and replace the operator panel cable Diagnostic information 2-133 - Lexmark 13P0195 | Service Manual - Page 168
to service the unit. Step Symptoms Yes No 1 The printer does not indication that bin x is near full. 7 990 Service - bin x Go to "Printer does not recognize that one or more output options Bin x is near full." on page 2-135 Go to "990 Service error" on page 2-101 Go to step 2 Go to step 3 - Lexmark 13P0195 | Service Manual - Page 169
test? Go to step 3 Call your next level support 3 Voltage-check the voltages at J5-3 and J5-4. printer recognizes any single option as being installed. If the printer recognizes any of the output expander options then the base printer autoconnect system is operating correctly and the problem - Lexmark 13P0195 | Service Manual - Page 170
to help isolate the problem. An incorrect printer driver for the installed software, can cause print quality problems. Incorrect characters could print and the copy may not fit the page correctly. Note: Some 201 Paper Jam errors can be caused by a faulty print cartridge. 2-136 Service Manual - Lexmark 13P0195 | Service Manual - Page 171
the Diagnostics Mode. Remove the cyan print cartridge and run the print test. Does the problem still exist for the remaining cartridges? Replace the cartridge Go to step 3 Call your next level support Replace the failing cartridge 3 Magenta print cartridge check-enter the Diagnostics Mode. Remove - Lexmark 13P0195 | Service Manual - Page 172
color is having the problem and go to step 2. 2 If another cartridge is available, try a new cartridge for the color having the problem. Do you have another cartridge to try? 3 Does a new cartridge fix the problem? Go to step 3 Problem solved No Go to step 4. Go to step 5 2-138 Service Manual - Lexmark 13P0195 | Service Manual - Page 173
the defective cartridge. Go to step 5 5 Printhead check -The printhead lens may be contaminated by toner. Check for any signs of contamination on the lens of the printhead. Is the printhead contaminated? Go to "Printhead removal and adjustment" on page 4-50 Call your next level support Blank - Lexmark 13P0195 | Service Manual - Page 174
Replace the cartridge contact assembly. See "Cartridge contact assembly removal" on page 4-23. Problem resolved Replace the FRUs in the following order: 1. "Developer HVPS board removal" on page 4-28. 2. "Engine board removal" on page 4-29. Replace the developer HVPS cable. 2-140 Service Manual - Lexmark 13P0195 | Service Manual - Page 175
off the printer. Check the cable connections between the transfer HVPS board and the system board. Do you continue to have the same problem? 5 Check Change or switch failing cartridge. Do you continue to have the same problem? 7 Cartridge contact assembly - Check the cartridge contact block. Make - Lexmark 13P0195 | Service Manual - Page 176
the correct color driver. Go to "Black only retract (BOR) service check" on page print persist? Go to step 2 2 Turn the printer off. Check the cable connections between the transfer HVPS Problem resolved Problem resolved Check the connection at the second transfer roll arm. 2-142 Service Manual - Lexmark 13P0195 | Service Manual - Page 177
? Problem solved No Install the print cartridge correctly and recheck Replace the "Transfer HVPS board" on page 4-81 Step B Step Action and questions Yes 1 Make sure that color calibration has not been disabled in the Diagnostics menus, especially if the printer has been previously serviced - Lexmark 13P0195 | Service Manual - Page 178
printer. This is visible by removing the yellow print cartridge. cartridge(s) correctly Replace any missing or damaged springs or hold downs Reinstall the ITU. If the problem with text. This problem may happen with any is having the problem. Is a bellcrank color having the problem missing or unattached - Lexmark 13P0195 | Service Manual - Page 179
removed? Is the cartridge seated correctly? 2 Cartridge check - the cartridge may be out of toner or have another toner problem. Try a new toner cartridge. Does a new toner cartridge fix the problem? Problem solved Problem solved No Go to step 2 Call your next level support Toner smears or rubs - Lexmark 13P0195 | Service Manual - Page 180
the fuser to High in the CE menu. Does setting the fuser to High fix the problem? Yes No Set the printer for current media type and go to step 2 Go to step 3 Problem solved Problem solved Go to step 3 Replace the fuser assembly. See "Fuser assembly removal" on page 4-31 2-146 Service Manual - Lexmark 13P0195 | Service Manual - Page 181
? 6 Transfer setting: Low - From the Diagnostics Menu set Transfer setting to Low. Does this transfer setting fix the problem? Problem solved Problem solved No Inform the customer Go to step 4 Replace the fuser assembly. See "Fuser assembly removal" on page 4-31 Replace the second transfer roll - Lexmark 13P0195 | Service Manual - Page 182
problems occur, go to "Print quality service checks" on page 2-136: • A problem with only one color • Light or very light print CAUTION: Make sure the printer support. None of these parts are service related parts. Is there any problem with the associated hardware? Call your next level support - Lexmark 13P0195 | Service Manual - Page 183
not correct the problem, contact your next level support. No Replace the 4-37 Tray 1 service check Tray 1 does not stay seated or fit correctly in the printer, the media fails guide. Replace the Paper Is the paper tray guide damaged, loose or missing? Tray Guide. Go to "Autocompensator service - Lexmark 13P0195 | Service Manual - Page 184
tray 1 is installed and seated correctly in the printer. Is the tray correctly installed? Go to step 2 Install Tray 1 correctly. If there is still a problem, go to "Tray 1 service check" on page 2-149. 2 Is another 500 " on page 4-29 Repair or replace parts as necessary 2-150 Service Manual - Lexmark 13P0195 | Service Manual - Page 185
aids This chapter explains the tests and procedures to identify printer failures and verify repairs have corrected the problem. There are different test menus that can be accessed to identify problems with the printer. Diagnostic aids Printhead diagnostics If you get a printhead error, follow - Lexmark 13P0195 | Service Manual - Page 186
the printhead cables from the RIP board in the printer and connect them to the printhead diagnostic tool. c. Connect the printhead diagnostic tool cables to the connectors on the RIP board in the printer. This reverses the printhead color signals for the selected pair of colors. 3-2 Service Manual - Lexmark 13P0195 | Service Manual - Page 187
Printer Service Required may appear. The printhead and RIP board are working correctly and the printhead cable connections should be checked. Press Go to clear the error. • If the error code remains the same, replace the RIP board. If that solves the problem roll Fuser BUR Cartridge ITU Second - Lexmark 13P0195 | Service Manual - Page 188
85 101.0 3.98 NIP shock NIP distances Y-C-M-K cartridge spacing K to second transfer roll M to second .57 1.97 2.29 16.55 Printing the chart The printer has an internal copy of the defect locator chart under the transparent copy provided in the service manual. In order to maintain the accuracy - Lexmark 13P0195 | Service Manual - Page 189
charts should be printed using the transparent copy provided in the service manual. In order to maintain the accuracy of the edge rulers 16. Diagnostic procedure for missing or faded planes 1. Turn the printer off. 2. Remove all cartridges and the ITU. 3. Inspect the bellcranks. 4. Enter the - Lexmark 13P0195 | Service Manual - Page 190
checked: • Toner cartridge - Switch cartridges to determine if the problem stays with the slot or cartridge. • Cartridge contact block pins cranks. • Continuity on the bell crank circuit - Turn the printer off. Using a multimeter, check the continuity between the rear bell board. 3-6 Service Manual - Lexmark 13P0195 | Service Manual - Page 191
of menus, settings and operations which are infrequently used by a user. Generally, the options made available in this menu are used to configure a printer for operation. The following are available from the Configuration Menu: Black&White Lock Fuser Cnt Value Reset Fuser Cnt Prt Quality Pgs (This - Lexmark 13P0195 | Service Manual - Page 192
be used to track printer usage. When the counter reaches 150,000, the printer posts a fuser only contain graphics. Use this test to identify print quality problems. The Test Pages must be printed on A4, Legal SIZE SENSING Only paper sources that support Size Sensing are displayed. 1. Service Manual - Lexmark 13P0195 | Service Manual - Page 193
Select the tray. Only those trays with SENSED PAPER Only paper sources that support auto type sensing are displayed. The factory default paper type or each tray x Not Calibrated This message usually indicates a user-correctable NVRAM problem. The tray may not have been calibrated or the NVRAM - Lexmark 13P0195 | Service Manual - Page 194
supports a demo mode that is usually used in retail environments to illustrate the features of the printer. The printer features are illustrated by demonstration files stored in the RIP firmware, flash option, or disk option. Select Demo Mode from the CONFIG MENU. =Deactivate* =Activate 3-10 Service - Lexmark 13P0195 | Service Manual - Page 195
or the base printer settings to their factory default values. When Restore Base is selected, non-critical base printer NVRAM settings are Note: Restore Network is only listed on models that have integrated network support. Energy Conserve When Energy Conserve is on, the customer does not have - Lexmark 13P0195 | Service Manual - Page 196
situations prompt the adjustment: • If the printer detects a new or different color cartridge is installed, usually at power on or when the cover is closed. • If the printer detects a new or different ITU is Menu and press Select to exit the CONFIG MENU and reboot the printer. 3-12 Service Manual - Lexmark 13P0195 | Service Manual - Page 197
SETUP • ERROR LOG • Exit Diagnostics Entering Diagnostics Mode To enter the Diagnostics Mode: 1. Turn the printer off. 2. Press and hold the Go and Return buttons. 3. Turn the printer on. 4. Release the buttons when Performing Self Test is displayed. Exiting Diagnostics Mode Select Exit Diagnostics - Lexmark 13P0195 | Service Manual - Page 198
an example of the page. The Quick Test Page should be printed on letter or A4 paper. 4. To exit the Registration menu, press Return. 3-14 Service Manual - Lexmark 13P0195 | Service Manual - Page 199
alignment pages. The Alignment Test Page should be printed on A4 or Letter paper. The printer tries to print the test page from the default paper source, however if the default source only supports envelopes, then the page prints from Tray 1. 7. Complete a Line Length Calibration from the PRINT - Lexmark 13P0195 | Service Manual - Page 200
assembly. If this does not fix the problem, replace the system board. To exit without consulting your next level of support. MISC TESTS Motor Detect This test the ITU motor, Fuser motor, or Cartridge drive motors are replaced. To run Remove all the print cartridges from the printer. 4. Press Go. - Lexmark 13P0195 | Service Manual - Page 201
the ITU replacement. Note: Remove all cartridges before initiating this test and note the list of failure codes: • Cover open. • Cartridges NOT removed. • Less than three revolutions before the belt tracked to the front. Refer to the instructions included with the shim for installation. 4. After - Lexmark 13P0195 | Service Manual - Page 202
are available Print Quality Pages Print Line Len Pages Print Tests (input source) This test determines if the printer can print on media from any of the paper input sources. Each of the installed sources is available Stop at the end of the test to return to the original screen. 3-18 Service Manual - Lexmark 13P0195 | Service Manual - Page 203
is installed with a Machine Class ID which matches the Machine Class ID stored in the printer NVRAM. • When printed from the Diagnostics Test Menu, the toner cartridge lockout function is disabled. To run the Print Quality Test page from the Diagnostics Menu, select Prt Quality Pgs from the - Lexmark 13P0195 | Service Manual - Page 204
Test from the menu. The machine initiates a POR of the printer and the following screen is displayed: Resetting the Printer Upon completion of the POR the following screen is displayed: Cache Test The maximum fall count is 999,999. 2. To exit the test, turn the printer off. 3-20 Service Manual - Lexmark 13P0195 | Service Manual - Page 205
5060-00x ROM Test The ROM Test is used to check the validity of the controller board code and fonts. To run the ROM Test: 1. Select ROM Test from the menu. P and F represent the same numbers for DRAM. The power indicator blinks indicating the test is in progress. The test runs continuously. 2. - Lexmark 13P0195 | Service Manual - Page 206
check the operation of the Serial Port Hardware using a wrap plug. Each signal is tested. Only displayed if the printer is configured with a standard serial port. If a serial port is available in the PCI slot 1, the Serial goes on solid and the final results are displayed. 3-22 Service Manual - Lexmark 13P0195 | Service Manual - Page 207
canceled. • The printer attempts to print the Quick Test Page from the default paper source. If the default paper source only supports envelopes, then the are working correctly. Select Sensor Test from the DUPLEX TESTS menu. Manually actuate each of the duplex sensors. When the sensor/switch is - Lexmark 13P0195 | Service Manual - Page 208
path as media is feeding through the printer. The upper front door, used to access the print cartridge, cannot be opened during the feed test test can run using any of the paper or envelope sizes supported by the printer. The pages are placed in the default output bin, however, 24 Service Manual - Lexmark 13P0195 | Service Manual - Page 209
empty sensor LE =trays paper level sensor SC =input trays side cover sensor 2. Manually actuate the bin sensor by moving the flag in and out of the sensor. OP you want the paper to exit into. All output bins installed on the printer are shown on the feed test menu. For example, Standard Bin. - Lexmark 13P0195 | Service Manual - Page 210
are working correctly. The following Output options, if installed, are supported by this test. Standard Bin Output Expander 5-Bin Mailbox To run FL indicates the bin is full. 3. Once the selection is displayed you can manually actuate the sensor you want to test. When the sensor is closed (CL) - Lexmark 13P0195 | Service Manual - Page 211
1. Select Feed Test from the menu. 2. Select a destination bin. The printer feeds eight pieces of media to the selected finisher output bin where they are A S2 =Punch Timing Sensor B Once this screen is displayed you can manually actuate each of the sensors. When the sensor is closed, CL is displayed, - Lexmark 13P0195 | Service Manual - Page 212
=Paper Surface Sensor 1 (upper) S2 =Paper Surface Sensor 2 (lower) Once the screen is displayed you can manually actuate the sensor. When the sensor is closed, CL is displayed, when the sensor is open OP is displayed. Press Return after the test is complete to exit the test. 3-28 Service Manual - Lexmark 13P0195 | Service Manual - Page 213
media Sensor • Fuser exit Sensr See "Printer sensors" on page 5-3 for locations for these sensors. See "Cartridge contact assembly pin locations" on page Diagnostics Mode. OP for open and CL for closed are displayed. 2. Manually toggle the sensors by hand to verify that each sensor switches from - Lexmark 13P0195 | Service Manual - Page 214
measure US value Letter 10 Envelope Letter PC-8 437 Inches Non-US value A4 DL Envelope A4 PC-850 850 Millimeters Warning: Modification of the printer setting Defaults causes the NVRAM space to be restored to the printer's factory settings. 3-30 Service Manual - Lexmark 13P0195 | Service Manual - Page 215
3. Press Return to return to the Printer Setup Menu. 4. Select a new test or select Exit Diagnostics from the Diagnostic Menu. Serial Number You can view the serial number. Engine Setting x Warning: Should not be changed without specific instructions from the next level support. Diagnostic aids 3-31 - Lexmark 13P0195 | Service Manual - Page 216
board are replaced. 1. Select Configuration ID from the Printer Setup Menu. The following screen is displayed: Configuration ID instructions from the next level support. DC Charge Adjust Warning: Should not be changed without specific instructions from the next level support. 3-32 Service Manual - Lexmark 13P0195 | Service Manual - Page 217
Warning: Should not be changed without specific instructions from the next level support. Transfer Adjust Warning: Should not be changed without specific instructions from the next level support. ERROR LOG View Log The error log provides a history of printer errors. The error log contains the 12 - Lexmark 13P0195 | Service Manual - Page 218
out and test the HCIT (2000-Sheet High Capacity Input Tray) without removing any option or the base printer mounted above the optional HCIT. Note: During normal operation, the red LED on the HCIT system board Mode Self Operation Mode Standalone Feeding Operation Mode Not used 3-34 Service Manual - Lexmark 13P0195 | Service Manual - Page 219
products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, use the following instructions in addition to all the usual precautions, such as turning off power before removing logic boards: • Keep the ESD-sensitive part in its - Lexmark 13P0195 | Service Manual - Page 220
printer. Pay careful attention to each screw type location when doing removals. You must install the correct screw type in each location during reassembly. Reference number 002 Screw type 4-40 machine Location Parallel connector to shield Purpose Qty Attach 2 102 M3.5x8mm Cartridge guides - Lexmark 13P0195 | Service Manual - Page 221
duct to lower frame Attach 1 Right front cover support to lower frame Attach 1 Front lower left cover Attach 1 ITU light shield asm to upper front guide ITU Attach 1 Ribs to upper redrive door Mounting redrive) Mounting 2 Developer HVPS to cartridge contact asm Mounting 4 Engine card - Lexmark 13P0195 | Service Manual - Page 222
asm and Attach 1 top cover Front right light shield to right front cover support Attach 1 and top cover Cartridge drive assemblies to upper frame Mounting 12 Upper door hinges to upper frame ( 1 484 M3.5x14 Printhead to upper frame Machine Panhead Mounting 12 4-4 Service Manual - Lexmark 13P0195 | Service Manual - Page 223
connect or disconnect any cable or electronic board or assembly for personal safety and to prevent damage to the printer. Disconnect any connections between the printer and PCs/peripherals. The printer weighs 47.7 kg (105 lb) and requires at least two people to lift it safely. Make sure your fingers - Lexmark 13P0195 | Service Manual - Page 224
5060-00x 4. Remove the operator panel bezel. 5. Remove the top cover mounting screws (D) from the front of the printer. 6. Remove the three top cover screws (E) type "323" on page 4-3 from the rear and the screw (F) from the left side of the printer. 4-6 Service Manual - Lexmark 13P0195 | Service Manual - Page 225
7. Remove the flag retainer (G) from the top cover. 5060-00x 8. Under the top cover, unclip the bin full sensor (H). Tilt the sensor and lower it through the top cover. 9. Remove the upper option autoconnect (I). 10. Remove the top cover. Repair information 4-7 - Lexmark 13P0195 | Service Manual - Page 226
the part number. 1. Remove the rear cover screw type "323" (A). 2. Open the MPF, remove the rear cover screw type "323" (B), and remove the rear cover. 4-8 Service Manual A(323) B(323) - Lexmark 13P0195 | Service Manual - Page 227
5060-00x Front right handle cover assembly removal See "Front right handle cover assembly" on page 7-3 for the part number. 1. Open the front cover. 2. Remove the light shield screw type "324" (A) and screw type "323" (B) and release tab (C) from the frame slot. 3. Remove the light shield. 4. Remove - Lexmark 13P0195 | Service Manual - Page 228
) Front cover assembly removal See "Front cover assembly" on page 7-3 for the part number. 1. Open the front cover. 2. Remove the detent post tension spring (A). A 4-10 Service Manual - Lexmark 13P0195 | Service Manual - Page 229
3. Remove the bezel (B). 5060-00x B 4. Hold the front cover and remove the two screws type "102" (C) from the upper front pivot cover. 5. Remove the front cover assembly. C(102) Repair information 4-11 - Lexmark 13P0195 | Service Manual - Page 230
place. The spring loaded door is difficult to reassemble. Avoid disassembly of the door, unless you need to replace the paper path access door. 4-12 Service Manual - Lexmark 13P0195 | Service Manual - Page 231
5. Loosen the two screws (C). 5060-00x 6. Remove the lower right door assembly. Left lower cover removal 1. Remove the lower jam access door assembly. See "Lower jam access door assembly removal" on page 4-14. 2. Remove the left lower cover screw type "323" (A) and remove the cover. A(323) Repair - Lexmark 13P0195 | Service Manual - Page 232
the redrive door. 2. Loosen the redrive door upper hinge screw type "324" (A). 3. Lift the redrive door from the hinge (B) and remove the redrive door. 4-14 Service Manual A(324) B - Lexmark 13P0195 | Service Manual - Page 233
5060-00x Paper path access door cover removal See "Paper path access door" on page 7-3 for part number. 1. Remove the paper tray. 2. Remove the front left handle cover assembly. See "Front left handle cover assembly removal" on page 4-10. 3. Open the paper path access door, carefully remove screw - Lexmark 13P0195 | Service Manual - Page 234
the door, unless you need to replace the paper path access door. 5. Remove the front lower left cover with the paper path door attached. 4-16 Service Manual - Lexmark 13P0195 | Service Manual - Page 235
5060-00x Autocompensator pick assembly removal 1. Remove all cartridges. 2. Remove the ITU. See "ITU assembly removal" on page 4-37. 3. Remove tray 1. 4. Remove the second transfer roll. See "Second transfer roll removal" on page 4-79. 5. - Lexmark 13P0195 | Service Manual - Page 236
5060-00x 7. Remove the five screws "323" (C) and remove the lower left cover and the jam access door. Warning: Be careful not to lose the access door spring. C(323) 8. Remove the pin (D) that holds in the MPF swing arm assembly. D 4-18 Service Manual - Lexmark 13P0195 | Service Manual - Page 237
9. Remove the MPF swing arm assembly (E). 5060-00x E Repair information 4-19 - Lexmark 13P0195 | Service Manual - Page 238
. Pull the paper lever sensor cable up through the opening. Remove the paper level sensor assembly. Left Side View Front View F F Paper Level Sensor 4-20 Service Manual - Lexmark 13P0195 | Service Manual - Page 239
11. Disconnect the pick motor and the transparency sensor connectors (G). 5060-00x G 12. Remove four screws (H) holding the pick assembly in place. DO NOT REMOVE THIS SCREW H Repair information 4-21 - Lexmark 13P0195 | Service Manual - Page 240
come off of the lower frame. Also identify which pegs the spring clip is sitting on. These pegs are typically marked with white paint. J 4-22 Service Manual - Lexmark 13P0195 | Service Manual - Page 241
contact assembly" on page 7-31 for the part numbers. Warning: Do not remove the printhead unless instructed to do so. 1. Open the front cover. 2. Remove the toner cartridges. 3. Remove the ITU assembly. See "ITU assembly removal" on page 4-37. 4. Set aside the top cover assembly. It is not necessary - Lexmark 13P0195 | Service Manual - Page 242
the cartridge rail screws, scribe the location of the printhead on the frame before removing the printhead. This will help put the printhead back in the previous location. If a printhead alignment problem develops, go to "Printhead removal and adjustment" on page 4-50. B C 4-24 Service Manual - Lexmark 13P0195 | Service Manual - Page 243
the two upper screws (D) that mount each cartridge drive motor and the cartridge contact assembly to the upper frame for the cartridge contact assembly you want to remove. D (Yellow) D (Cyan) D (Magenta) D (Black) 9. Press the three cartridge contact assembly retaining tabs (E) and remove the - Lexmark 13P0195 | Service Manual - Page 244
the engine board. See "Engine board removal" on page 4-29. 3. Remove the three cartridge drive assembly mounting screws (A) for the cartridge drive assembly you want to remove. 4. Disconnect the cable (B) from the cartridge drive assembly. 5. Remove the cartridge drive assembly. 4-26 Service Manual - Lexmark 13P0195 | Service Manual - Page 245
printhead assembly. Before you can remove the cartridge rail screws, scribe the location of the printhead on the frame before removing the printhead. This will help put the printhead back in the previous location. If a printhead alignment problem develops, go to "Printhead removal and adjustment - Lexmark 13P0195 | Service Manual - Page 246
mount the developer HVPS board. A323) B(121) 3. Disconnect the HVPS to RIP board cable (C), the cartridge signature button cables (D) and the doctor blade cable (E) from the developer HVPS board and remove the board. Install the small board in the same manner as the large board. 4-28 Service Manual - Lexmark 13P0195 | Service Manual - Page 247
5060-00x Engine board removal See "Engine board" on page 7-39 for the part number. 1. Remove the rear fan cover. See "Rear fan cover removal" on page 4-8. 2. Remove the rear cover. See "Rear cover removal" on page 4-8. 3. Disconnect all cables from the engine board. 4. Remove the screw "323" (A) - Lexmark 13P0195 | Service Manual - Page 248
part number. 1. Press the multipurpose feeder (MPF) latch to disconnect the MPF. 2. Use needlenose pliers to remove the buckler housing. 3. Replace the friction buckler. 4-30 Service Manual - Lexmark 13P0195 | Service Manual - Page 249
5060-00x Fuser assembly removal CAUTION: Be sure the fuser assembly has cooled before you remove it. See "Fuser assembly 115V 500W" on page 7-9 or "Fuser assembly 220V 500W" on page 7-9 for the part numbers. 1. Open the lower right door assembly. 2. Unlatch the two fuser latches (A). 3. Remove the - Lexmark 13P0195 | Service Manual - Page 250
page 4-31. 2. Remove "Fuser top duct removal" on page 4-34. 3. Remove the redrive belt cover duct (A). 4. Remove fuser left duct (B). 5. Remove fuser bottom duct. 4-32 Service Manual - Lexmark 13P0195 | Service Manual - Page 251
5060-00x Fuser drive assembly removal See "Fuser drive assembly w/motor" on page 7-12 for the part number. 1. Remove "Fuser bottom duct removal" on page 4-32. 2. Swing lever (A) and disengage VTB shaft. 3. Remove the fuser drive assembly screws (A) type "323" on page 4-3 and remove the assembly. - Lexmark 13P0195 | Service Manual - Page 252
the rear fan cover. See "Rear fan cover removal" on page 4-8. 2. Remove the fuser top duct screw type "323" (A) and remove the top duct. 4-34 Service Manual - Lexmark 13P0195 | Service Manual - Page 253
5060-00x Fuser web oiler motor assembly removal See "Fuser assembly, web oiler 115V 500W" on page 7-11 or "Fuser assembly, web oiler 220V 500W" on page 7-11 for the part number. 1. Remove the fuser top duct. See "Fuser top duct removal" on page 4-34. 2. Remove the paper path access door cover right - Lexmark 13P0195 | Service Manual - Page 254
5060-00x Installation notes Note: When you reinstall the web oiler motor assembly, pull the excess cable, twist, install a cable tie, and route the cable down into the printer. Note: Make sure the motor cable (A) is routed away from gears (B). 4-36 Service Manual - Lexmark 13P0195 | Service Manual - Page 255
See "ITU assembly" on page 7-25 for the part number. 1. Open the front cover. 2. Remove the toner cartridges. 3. Open the MPF. 4. Raise the ITU release lever (A) and slide the ITU from the printer. 5060-00x ITU drive assembly removal See "ITU motor drive assembly with SKC motor" on page 7-27 for - Lexmark 13P0195 | Service Manual - Page 256
page 4-8. 2. Remove the fuser top duct. See "Fuser top duct removal" on page 4-34. 3. Remove the LVPS screw type "121" (A) from the rear of the printer. 4-38 Service Manual - Lexmark 13P0195 | Service Manual - Page 257
4. Remove the right rear cover screw type "121" (A). 5060-00x 5. Open the redrive cover and remove the screw type "121" (A) from the top of the LVPS and remove the LVPS from the printer. Note: Be sure to reinstall the ground strap when you replace the LVPS. Repair information 4-39 - Lexmark 13P0195 | Service Manual - Page 258
position. 2. Remove the MPF cable cover screw (A). 3. Place flatblade screwdriver in the slot (B) on the MPF cable cover and gently pry open the cover. 4-40 Service Manual - Lexmark 13P0195 | Service Manual - Page 259
4. Disconnect the MPF switch cable from the MPF sensor (C). 5. Pull the MPF cable free of the enclosure and out from under the cable retainer (D). 5060-00x 6. Remove the MPF strap screw (E) type "412" on page 4-4. Repair information 4-41 - Lexmark 13P0195 | Service Manual - Page 260
to the nip relief handle. 2. Remove waste toner container. 3. Reinsert paper tray into printer. If any fragments fall into the printer they should land in the paper tray and be easy to remove. 4. Remove the broken cutter, cut the lower piece of the handle free from the post. 4-42 Service Manual - Lexmark 13P0195 | Service Manual - Page 261
Some scarring of the post is expected, but be careful not to damage the post. 5060-00x c. Remove any remnants of the handle. Check the paper tray to check for debris. For example, see the fragment (B) in the following picture. Repair information 4-43 - Lexmark 13P0195 | Service Manual - Page 262
to gently pry up on the top portion of the lever allowing the handle to press into place onto the post using moderate force. 4-44 Service Manual - Lexmark 13P0195 | Service Manual - Page 263
5060-00x 4. Once the handle snaps onto the post, press the upper portion of the handle to the right and rotate the handle into its home position. This seats the nip relief lever into the correct position. 5. Check for proper operation. 6. Install the waste toner container. 7. Replace the covers. - Lexmark 13P0195 | Service Manual - Page 264
5060-00x Operator panel removal See "Operator panel assembly, low volt" on page 7-3 or "Operator panel assembly, high volt" on page 7-3 for the part number. 1. Remove the operator panel bezel. 2. Unlatch the operator panel latches (A). 4-46 Service Manual - Lexmark 13P0195 | Service Manual - Page 265
5060-00x 3. Disconnect the operator panel cable from the operator panel and remove the operator panel. Outer EMC shield removal Loosen screw type "232" (A) and lift the outer EMC shield from the printer. Repair information 4-47 - Lexmark 13P0195 | Service Manual - Page 266
the bottom pan and press the latch to remove the tire. Note: Do not attempt to remove either the shaft or the clutch races. 4-48 Service Manual - Lexmark 13P0195 | Service Manual - Page 267
. • The autocompensator pick rolls are located in the base machine. There are also rollers in all tray options. If you have additional trays beneath your printer, check the condition of these rollers when you replace the rollers in your - Lexmark 13P0195 | Service Manual - Page 268
cover to access the printheads. • If there is a protective lens cover on the new printhead, it must be removed before installing the replacement printhead. 4-50 Service Manual - Lexmark 13P0195 | Service Manual - Page 269
5060-00x Printhead mechanical alignment 1. Identify the configuration of your printer. The following steps are similar for both versions, except you need to remove two extra screws when you have the PSD bracket. You may have a - Lexmark 13P0195 | Service Manual - Page 270
tool, placing the locating pin (C) in the middle hole (A). c. Secure the alignment tool bracket (D) with screw provided or a screw removed from the previous step. 4-52 Service Manual - Lexmark 13P0195 | Service Manual - Page 271
alignment tool in the front of the printhead and secure alignment tool bracket (D) with screw provided. Align the locating pin (C) in the hole in printer frame. 4. Turn the thumbwheel (E) until the end of the thumbwheel just touches the printhead mounting arm for both the front and rear alignment - Lexmark 13P0195 | Service Manual - Page 272
Make sure the right rear screw goes through the printhead spacer located at the right rear of the printer frame. 6. Bias the new printhead assembly against the front and rear stops. 7. Tighten the right rear is biased against both the thumbwheels when tightening the screws. 4-54 Service Manual - Lexmark 13P0195 | Service Manual - Page 273
. Select Alignment Menu, select the color of the printhead that was replaced, and set the Z value to zero. Exit the Diagnostics Menu 11. With the printer at Ready prompt, hook up a computer through the USB, network, or parallel connection and send the file, PHALIGN6.FLS, from the enclosed CD to the - Lexmark 13P0195 | Service Manual - Page 274
printer on. d. Release the buttons when Performing Self Test displays. 2. Select Registration from the menu. Four margin offset settings are displayed. T= sxx L= sxx B=sxx R=sxx Where xx is the current value and s is the sign (+ or -) 3. Press Go to print the Quick Test Page. 4-56 Service Manual - Lexmark 13P0195 | Service Manual - Page 275
Examine the registration marks on the top, bottom, left, and right sides on the page. 5060-00x 4. Adjust the margin settings so that the Registration lines are on the edge of the page. Repeat for each margin. • Adjust the top margin before bottom margin, and the right margin before the left. - Lexmark 13P0195 | Service Manual - Page 276
Offset Left Margin Offset Right Margin Offset Theta Offset (Skew compensation) Range -128 to +127 -300 to +300 -300 to +300 -16 to +16 4-58 Service Manual - Lexmark 13P0195 | Service Manual - Page 277
5060-00x 4. Press Go to print the Cyan Alignment Page. Use the top row to determine adjustments. See "Printhead alignment test page-cyan (three of three)" on appendix page B-11 for a color sample of the entire page. a. Use the leftmost target in the first row to adjust the cyan and black horizontal - Lexmark 13P0195 | Service Manual - Page 278
of three)" on appendix page B-9 and "Printhead alignment test page-yellow (two of three)" on appendix page B-10 for color samples of these pages. 4-60 Service Manual - Lexmark 13P0195 | Service Manual - Page 279
5060-00x Print line length calibration 1. Press Return until you reach the main Diagnostic Menu (the top line is blank and bottom line displays Alignment). 2. Press Menu until Print Tests is displayed and press Select. 3. Select Print Line Length Calibration. There are six alignment groups, A - Lexmark 13P0195 | Service Manual - Page 280
cover assembly. See "Top cover assembly removal" on page 4-5. 2. Disconnect the cable (A) from the thermistor. 3. Remove the two screws (B). 4. Remove the printhead thermistor card. 4-62 Service Manual - Lexmark 13P0195 | Service Manual - Page 281
5060-00x Installation notes • If a PSD exists, install the new printhead thermistor card. Leave the old PSD sensor assembly in place. • Disconnect the cable from the PSD card and connect it to the printhead thermistor card. Note: Whether replacing a printhead thermistor or an existing PSD sensor - Lexmark 13P0195 | Service Manual - Page 282
00x Rear bellcrank removal (cyan, magenta, yellow) See the assembly, "ITU loading" on page 7-29, for the part number. 1. Power off the printer. 2. Remove the four toner cartridges and leave the front door open. 3. Remove the ITU assembly. See "ITU assembly removal" on page 4-37. 4. Check each of the - Lexmark 13P0195 | Service Manual - Page 283
5060-00x 6. Rotate the contact end of the bellcrank down (B) and remove. Be careful not to lose the contact spring (C). Installation note Replace the bellcranks by reversing the order of removal. Note: Test the color coverage by running the Print Quality Pages in the Diagnostics or Configuration - Lexmark 13P0195 | Service Manual - Page 284
the assembly, "ITU loading" on page 7-29, for the part number. 1. Power off the printer. 2. Remove the four toner cartridges and leave the front door open. 3. Remove "ITU assembly removal" on page 4-37. 4. washers. Recommend using a magnetic tipped screwdriver to remove the screw. 4-66 Service Manual - Lexmark 13P0195 | Service Manual - Page 285
5060-00x 7. Rotate the contact end of the bellcrank down (C) and remove. Be careful not to lose the spring (D). Installation note Replace the bellcranks by using reverse order of removal. Note: Test the color coverage by running the Print Quality Pages in the Diagnostics or Configuration Menu. - Lexmark 13P0195 | Service Manual - Page 286
pulley. 4. Remove the redrive assembly. Note: When you reinstall the redrive assembly be sure to align the notch in the redrive assembly with tab (A). 4-68 Service Manual - Lexmark 13P0195 | Service Manual - Page 287
5060-00x Registration motor removal See "Registration motor" on page 7-19 for the part number. 1. Remove the rear cover. See "Rear cover removal" on page 4-8. 2. Remove the transfer HVPS. See "Transfer HVPS board removal" on page 4-80. 3. Remove the registration motor mounting screws (B), cut the - Lexmark 13P0195 | Service Manual - Page 288
to the RIP board. The printer restarts at this point. 6. At the READY prompt, print a Menu page and look for the correct printer name and equivalent/updated RIP code level. The Menu page prints with acceptable print quality indicating calibration data has been properly preserved. 4-70 Service Manual - Lexmark 13P0195 | Service Manual - Page 289
RIP fan removal See "RIP fan" on page 7-41 for the part number. 1. Remove the top cover assembly. See "Top cover assembly removal" on page 4-5. 2. Remove the rip fan screw type "324" (A). 3. Disconnect the rip fan cable from the engine board at connector J53. 4. Remove the rip fan. 5060-00x RIP - Lexmark 13P0195 | Service Manual - Page 290
Removing the old assembly Note: Disconnect all power from the printer before proceeding with the steps below. 1. Open the front cover and remove the print cartridges. 2. Open the multipurpose feeder (MPF) door. 3. J68 off the old sensor cable assembly to make removal easier. 4-72 Service Manual - Lexmark 13P0195 | Service Manual - Page 291
5060-00x 10. Disconnect the MPF assembly door hinge restraint by removing screw (E) and remove the MPF assembly. 11. Gently pull the sensor assembly cable (B) through the opening between the upper and lower frame and remove the sensor assembly through the rectangular opening. 12. Clip and remove - Lexmark 13P0195 | Service Manual - Page 292
grounding clip (B) makes the removal easier. C B Service tip: Leave the old sensor cable assembly (C) in place temporarily after disconnecting the sensors as a guide to placement of the sensors for the new assembly. assembly runs between the frame and the grounding clip. 4-74 Service Manual - Lexmark 13P0195 | Service Manual - Page 293
and E below). 2. Place a new cable sensor assembly in the printer next to the sensor connectors (A). 3. Route the J68 connector around the small opening requires some patience. Use the diagram below and the steps following as a guide. B E G F A -Sensors, part of sensor cable assembly B -Grounding - Lexmark 13P0195 | Service Manual - Page 294
the sensor cable assembly into the rectangular opening and push up. b. With your other hand, twist the sensor cable assembly toward the left and continue guiding the cable up. 4-76 Service Manual - Lexmark 13P0195 | Service Manual - Page 295
c. Continue to push until the J68 connector (A) appears in the opening. 5060-00x 5. Route the MPF tray assembly sensor cable through the same openings. 6. Connect J68 to the engine board. 7. Connect the MPF tray assembly sensor cable to the engine board at J70. 8. Install the new cable tie (B) on - Lexmark 13P0195 | Service Manual - Page 296
clip (A) closest to the fuser end of the printer. A 10. Install the new sensor assembly (B) in the lower frame. B 11. Verify the sensors flags are not sticking and are moving freely. Service tip: Use a sheet of paper between the upper and lower guides to activate the sensors. 4-78 Service Manual - Lexmark 13P0195 | Service Manual - Page 297
the MPF tray assembly and replace the screw to reconnect the MPF assembly door hinge restraint. 14. Install the ITU and print cartridges. 15. Reconnect power to the printer. 16. Run the print test to check for correct operation before replacing the right rear cover. 17. Replace the right rear cover - Lexmark 13P0195 | Service Manual - Page 298
HVPS board screw type "324" and "312" (A). 3. Disconnect the five spade terminals (B) from the transformers. 4. Disconnect the control cable (C). 5. Remove the transfer HVPS board. 4-80 Service Manual - Lexmark 13P0195 | Service Manual - Page 299
5060-00x Transfer plate assembly See "Transfer plate assembly" on page 7-14 for part number. 1. Remove the "S2/NMS/transparency sensor assembly removal" on page 4-72. 2. Remove the transfer plate. Lifting and rotating the right edge of the plate up to a 45° angle releases the transfer plate. Remove - Lexmark 13P0195 | Service Manual - Page 300
. 3. Remove the two front screws (A). 4. Loosen belt (B) on redrive assembly and remove from redrive gear. 5. Remove belt from gear on vacuum belt transfer unit. 4-82 Service Manual - Lexmark 13P0195 | Service Manual - Page 301
6. Rotate release lever on gear until the gear can be removed. 5060-00x 7. Remove screw from ground wire. 8. Remove vacuum belt transfer belt unit far enough to release ground wire from restraint clips and remove completly. Repair information 4-83 - Lexmark 13P0195 | Service Manual - Page 302
See "Waste container door" on page 7-5 for the part number. 1. Open the waste container door. 2. Flex the door and remove it from the hinges (A). 4-84 Service Manual - Lexmark 13P0195 | Service Manual - Page 303
fuser kit installation See "Fuser web oiler upgrade kit and replacements" on page 1-4 for the part number. 1. Enter CE Diagnostic mode. 2. Select Printer Setup. 3. Select Configuration ID. 4. Increase the last two digits each by four. Configuration ID =123456* The left digit blinks, indicating it is - Lexmark 13P0195 | Service Manual - Page 304
5060-00x 7. Unlatch the two fuser latches (A). A 8. Remove the fuser assembly. 9. Open the front cover. 10. Remove the yellow print cartridge. 11. Remove the front right light shield screws (B) and (C) and remove the light shield. B(323) C(324) 4-86 Service Manual - Lexmark 13P0195 | Service Manual - Page 305
12. Carefully remove the paper path access door cover right mounting screw (D). 5060-00x 13. Tape front jam access door (E) if tape is available, to help hold the door in place. Repair information 4-87 - Lexmark 13P0195 | Service Manual - Page 306
5060-00x 14. Remove the front right handle cover assembly screws (F) and remove the assembly. 15. Open paper tray (G). F(323) 4-88 Service Manual - Lexmark 13P0195 | Service Manual - Page 307
16. Remove screw (H) from the top front support bracket. Swing bracket to the right. 5060-00x H 17. Use the alignment pins (I) on the web oiler fuser motor assembly to position the assembly in holes (J) and install the assembly. J I Repair information 4-89 - Lexmark 13P0195 | Service Manual - Page 308
5060-00x 18. Secure the web oiler motor assembly with screws (K). K 19. Install the web oiler card using screws (L). L 4-90 Service Manual - Lexmark 13P0195 | Service Manual - Page 309
5060-00x 20. Plug web oiler cable into web oiler card connector (M). Plug web oiler drive assembly cable into cable connector (N). Note: Make sure the cables from the drive assembly are routed along the lower frame and are not in contact with the drive assembly gears. M N 21. Reinstall paper path - Lexmark 13P0195 | Service Manual - Page 310
5060-00x 22. Align tabs on the front right light shield with the slots (O) on the frame. O 23. Move the front right light shield up until alignment stud (P) and the screw hole (Q) are aligned. Q P 4-92 Service Manual - Lexmark 13P0195 | Service Manual - Page 311
24. Attach the new fuser web oiler fuser housing (R) to the new web oiler fuser. 5060-00x R 25. Insert the web oiler fuser assembly into the fuser assembly and install the fuser assembly into the printer. Repair information 4-93 - Lexmark 13P0195 | Service Manual - Page 312
5060-00x 4-94 Service Manual - Lexmark 13P0195 | Service Manual - Page 313
5. Connector locations Locations Printer boards 5060-00x Connector locations 5-1 - Lexmark 13P0195 | Service Manual - Page 314
5060-00x Printer motors BOR drive motor Web oiler drive motor (optional) Printheads Yellow carriage drive motor Fuser drive motor Fuser fan VTB motor Magenta carriage drive motor RIP fan Pick assy. motor Registration drive motor ITU drive motor Black carriage drive motor 5-2 Service Manual - Lexmark 13P0195 | Service Manual - Page 315
Printer sensors 5060-00x Connector locations 5-3 - Lexmark 13P0195 | Service Manual - Page 316
5060-00x Cartridge contact assembly pin locations 5-4 Service Manual - Lexmark 13P0195 | Service Manual - Page 317
Engine board cabling 5060-00x Connector locations 5-5 - Lexmark 13P0195 | Service Manual - Page 318
5060-00x RIP board cabling 5-6 Service Manual - Lexmark 13P0195 | Service Manual - Page 319
Connectors Engine board 5060-00x See "Engine board" on page 5-7 Connector J2 Main Fan J3 Oiler Stepper Motor Pin no. 1 2 3 4 1 2 3 4 Signal FAN1 Stall IN Ground FAN1 PWM Out +24 V dc Left Side Oiler PHA OUT Oiler PHA OUT + Oiler PHB OUT + Oiler PHB OUT - Connector locations 5-7 - Lexmark 13P0195 | Service Manual - Page 320
OUT FUSER DIR OUT +24 V dc +24 V dc Ground Ground Y CLK OUT FUSER CLK OUT Y HALL IN FUSER HALL IN Y LOCK IN FUSER LOCK IN 5-8 Service Manual - Lexmark 13P0195 | Service Manual - Page 321
See "Engine board" on page 5-7 Connector J9 LVPS J10 Fuser J11 Bin Full J12 BOR (Lift) Motor Pin no. 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 1 2 Signal +3.3 V dc +5 V dc +5 V dc +24 V dc +24 V dc Ground Ground Ground Ground Ground EXIT SENSOR IN FUSER CAM1 IN FUSER CAM2 IN OILER ENC - Lexmark 13P0195 | Service Manual - Page 322
M OUT) (-VSYNC C OUT) Ground (-VSYNC K OUT) (-HSYNC Y IN) (-HSYNC C IN) (-HSYNC M IN) (-HSYNC K IN) (-RIP PRESENT OUT) Ground ITU ZONECLK OUT ITU HOMEZONE OUT 5-10 Service Manual - Lexmark 13P0195 | Service Manual - Page 323
Motor J52 Waste CLNR Full J53 RIP Fan J64 ITU Drive Motor Black Cartridge Drive Motor Pin no. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1 2 1 2 3 4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Signal M ON OUT C ON OUT +5 V dc +5 V dc M - Lexmark 13P0195 | Service Manual - Page 324
OUT IN PAPER LOW IN Ground LED VCC Ground +3.3 V dc XPAR TRAY 1 IN +5 V dc switched MPF FEED LOW IN MPF FEED OUT IN Ground 5-12 Service Manual - Lexmark 13P0195 | Service Manual - Page 325
See "Engine board" on page 5-7 Connector J71 HVPS- Transfer J72 ITU Autoconnect J73 Autocompensator Motor J86 Cover Interlock Pin no. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 1 2 3 4 5 6 1 2 Signal ITU TX ENA OUT ITU TX CUR PWM 0 ITU SERVO INTO ITU TX PWM OUT CMY TX ENA - Lexmark 13P0195 | Service Manual - Page 326
5060-00x RIP board 5-14 Service Manual Connector J1 Operator Panel Connector J2 Printhead Yellow Connector (Mirror Motor) J3 Printhead Yellow Connector (Video) J4 Printhead Yellow/Cyan Connector (EOS) Pin no. Signal 1 - Lexmark 13P0195 | Service Manual - Page 327
5060-00x Connector Pin no. Signal J5 Printhead Cyan Connector (Mirror Motor) 1 Ground 2 HSYNC-/SOS 3 Ground 4 +5 V dc Hsync 5 Ground 6 mm ref freq 7 mm lock 8 mm strt/en 9 Ground 10 +24 V dc mir mtr J6 Printhead Cyan Connector (Video) 1 N/C 2 N/C 3 laser en 4 Ground - Lexmark 13P0195 | Service Manual - Page 328
(Mirror Motor) 1 Ground 2 HSYNC-/SOS 3 Ground 4 +5 V dc Hsync DC 5 Ground 6 mm ref freq 7 mm lock 8 mm strt/en 9 Ground 10 +24 V dc mir mtr 5-16 Service Manual - Lexmark 13P0195 | Service Manual - Page 329
5060-00x Connector J11 Printhead Black Connector (Video) J12 Cover Open Switch Connector J13 Parallel Port Connector J18 USB Port Connector J19 Option DRAM Socket 2 J20 Option DRAM Socket 1 J21 Base DRAM Socket Pin no. Signal 1 N/C 2 N/C 3 laser en 4 Ground 5 laser adj 6 Ground 7 - Lexmark 13P0195 | Service Manual - Page 330
5060-00x 5-18 Service Manual Connector J23 Power Connector J24 Engine to RIP Connector Pin no. Signal 1 Ground 2 Ground 3 Ground 4 Ground 5 Ground 6 Ground 7 Ground 8 Ground 9 +3 V dc Sense 10 +3.3 V dc 11 +3.3 V - Lexmark 13P0195 | Service Manual - Page 331
Transfer high voltage power supply (HVPS) 5060-00x Connector CN1 HVPS Input Connector Pin no 1 2 3 4 5 6 7 8 9 10 11 Signal +24 V dc +24 V dc Return M-Txpwm M-Srvo out Y-Txpwm Y-Srvo out C-Txpwm C-Srvo out K-Txpwm K-Srvo out KCYM-Txenable Connector locations 5-19 - Lexmark 13P0195 | Service Manual - Page 332
Output Terminal to Magenta Transfer Cable Developer high voltage power supply (HVPS) board Connector CN1 Developer HVPS Input 5-20 Service Manual Pin no 1 2 3 4 5 6 7 8 9 10 11 12 Signal Ground +24 V dc return +24 V dc Y-Ctsense Y-Devpwm Y-TnrSense C-Devpwm C-CtSense M-Devpwm C-TnrSense - Lexmark 13P0195 | Service Manual - Page 333
Connector CN1 Developer HVPS Input (continued) CN2 Cartridge Signature Button Black CN3 Cartridge Signature Button Magenta CN4 Cartridge Signature Button Cyan CN5 Cartridge Signature Button Yellow CB Terminal Pin no 13 14 15 16 17 18 1 2 1 2 1 2 1 2 Signal M-TnrSense K-Chgpwm K-CtSense K-Devpwm K- - Lexmark 13P0195 | Service Manual - Page 334
+5 V dc 14 +5 V dc 15 +5 V dc Engine Board Power 16 +24 V dc 1 +3.3 V dc 2 +5 V dc 3 +5 V dc 4 +24 V dc 5 +24 V dc 6 Ground 7 Ground 8 Ground 9 Ground 10 Ground 5-22 Service Manual - Lexmark 13P0195 | Service Manual - Page 335
5060-00x Connector Engine board cable (LVPS to J10 fuser connector) Pin no. Signal 1 EXITSENSORIN 2 BURCam1 3 N/C 4 WebEncoderA 5 WebEncoderB 6 HRThermistor 7 BURThermistor 8 Ground 9 +5 V dc switched 10 ZEROXINGIN 11 Heat On #1 (HR) 12 Heat On #2x (BUR) Connector - Lexmark 13P0195 | Service Manual - Page 336
5060-00x Low voltage power supply (LVPS) LVPS to fuser connectors (on LVPS) Fuser to LVPS connectors (on fuser) 5-24 Service Manual - Lexmark 13P0195 | Service Manual - Page 337
Fuser connectors Connector LVPS AC Fuser Connector LVPS DC Fuser Control Connector Pin no. 1 2 3 4 5 1 2 3 4 5 6 7 8 9 10 Signal AC Load #1 AC Common Ground N/C AC Load #2x FusExitSen BURCam1 N/C WebEncoderA WebEncoderB HRThermistor BURThermistor Return - Analog Ground +5 V dc switched N/C 5060- - Lexmark 13P0195 | Service Manual - Page 338
V dc REG A REG A 5 REG B 6 REG B 7 CN4 PICK Motor 1 2 No Connection +24 V dc +24 V dc 3 4 5 6 CN5 LIFT Motor 1 2 PICK A *PICK A PICK B *PICK B +24 V dc LHOT 5-26 Service Manual - Lexmark 13P0195 | Service Manual - Page 339
5060-00x Connector Pin no. Signal CN6 Sensors 1 Side Door/Level/ Empty/ 2 Registration Home/Pick Home 3 4 5 6 7 8 9 10 11 12 13 14 15 CN7 Size 1 Sensors/Near Empty 2 3 4 5 6 7 8 9 +5 V dc GND SIDE +5 V dc GND LEVEL +5 V dc GND EMPTY +5 V dc GND RHOME +5 V dc GND - Lexmark 13P0195 | Service Manual - Page 340
V dc Ground Ground Ground Ground AC In from Relay Not Used Not Used Not Used AC In from Relay HCOF SUB LVPS relay board 5-28 Service Manual Connector Pin no Signal CN1 AC Input 1 AC In 2 Not used 3 Not used 4 Not used 5 AC In CN2 LVPS 1 AC Out to LVPS 2 Not used - Lexmark 13P0195 | Service Manual - Page 341
Bundle Motor CN4 Stapler Sensor CN5 Chad Box Full Pin no 1 2 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 1 2 3 4 5 6 1 2 3 Signal SOL+ SOLMTRMTRN/C MTR+ MTR+ N/C No Cartridge Low Staple Home Position Unit Check Ground +5 V dc Jog A Jog *A Jog B Jog *B Bun A Bun *A Bun B Bun *B +5 V dc Jog Home Pos - Lexmark 13P0195 | Service Manual - Page 342
Surface Upper Sensor Ground +5 V dc Paper Surface Lower Sensor Ground A+ AB+ B+SOL -SOL +5 V dc Inverter Jam Sensor Ground Switch + Switch MTR + MTR A+ AB+ BN/C 5-30 Service Manual - Lexmark 13P0195 | Service Manual - Page 343
See "HCOF system board" on page 5-32 Connector CN14 Power CN15 Feed Motor CN16 Punch CN17 Feed CN18 Communications CN19 Joint CN20 CPU Prog Pin no 1 2 3 4 1 2 3 4 5 1 2 3 4 5 6 7 8 9 10 11 12 1 2 1 2 3 4 5 1 2 3 1 20 Signal +24 V dc +24 V dc P-Ground P-Ground A+ AB+ BN/C +5 V dc Drop Timing - Lexmark 13P0195 | Service Manual - Page 344
5060-00x HCOF system board 5-32 Service Manual - Lexmark 13P0195 | Service Manual - Page 345
printer preventive maintenance. Follow these recommendations to help prevent problems and maintain optimum performance. Safety inspection guide The purpose of this inspection guide from any non-Lexmark attachments Lubrication specifications Cartridge Drive assemblies. Preventive maintenance 6-1 - Lexmark 13P0195 | Service Manual - Page 346
Drive Assembly: 1. Apply a thin coating of Nyogel type 774 grease to the points identified (A) from the supplied packet. A B 2. Rotate the motor housing (B) to distribute evenly. 6-2 Service Manual - Lexmark 13P0195 | Service Manual - Page 347
5060-00x Cartridge drive assembly 1. Apply a thin coating of Nyogel type 744 grease to the points identified (A) from the supplied packet. A B 2. Rotate the motor housing (B) to distribute evenly. - Lexmark 13P0195 | Service Manual - Page 348
105K copies when the ITU Assembly needs to be replaced to maintain the print quality and reliability of the printer. There are two assemblies, ITU assembly and Second Transfer Roll, in a maintenance kit. Both should be replaced . Go to "Web oiler assembly" on page 7-11 for part number. 6-4 Service Manual - Lexmark 13P0195 | Service Manual - Page 349
pictured in the illustration. • PP: (Parts Packet) in the Description column indicates the part is contained in a parts packet. The Lexmark C750 (5060-00x) laser printer is available in two models: 5060-001 5060-002 The parts catalog uses these designations to identify model specific FRUs. Parts - Lexmark 13P0195 | Service Manual - Page 350
5060-00x Assembly 1: Covers 7-2 Service Manual - Lexmark 13P0195 | Service Manual - Page 351
options - stacker 1 Redrive cap cover assembly 7 Machine pad 1 Top front support bracket 6 Right rear cover 6 Screw, PP 12G6530 1 Right front cover 18 left handle cover assembly 1 Left front light shield cover 1 Paper tray guide 1 Operator panel bezel with logos 1 Operator panel assembly, low volt 1 - Lexmark 13P0195 | Service Manual - Page 352
5060-00x Assembly 1.1: Covers 7-4 Service Manual - Lexmark 13P0195 | Service Manual - Page 353
Assembly 1.1: Covers Asm- Index 1.1-1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 NS Part number 12G6408 12G6392 12G6485 12G6398 12G6395 12G6400 12G6339 12G6390 12G6401 12G6383 12G6384 12G6340 12G6386 12G6360 12G6358 56P2290 56P2291 12G6510 Units 1 14 1 1 1 1 1 1 1 1 2 2 1 1 1 1 1 1 6 Description - Lexmark 13P0195 | Service Manual - Page 354
5060-00x Assembly 2: Cartridge mounting 7-6 Service Manual - Lexmark 13P0195 | Service Manual - Page 355
Assembly 2: Cartridge mounting Asm- Index 2-1 2 3 Part number 12G6535 12G6536 Units Description 16 Screw, PP 12G6532 4 Guide assembly, left side 4 Guide assembly, right side 5060-00x Parts catalog 7-7 - Lexmark 13P0195 | Service Manual - Page 356
5060-00x Assembly 3: Fuser 1 2 3 7-8 Service Manual - Lexmark 13P0195 | Service Manual - Page 357
Assembly 3: Fuser Asm- Index 3-1 1 1 2 2 2 3 3 3 Part Number 12G6495 12G6301 12G6302 12G6516 12G6337 12G6341 12G6517 12G6338 12G6342 Units 1 1 1 1 1 1 1 1 Description Fuser assembly 100V 500W Fuser assembly 115V 500W Fuser assembly 220V 500W Fuser lamp, 100V 500W hot roll Fuser lamp, 115V 500W - Lexmark 13P0195 | Service Manual - Page 358
5060-00x Assembly 3.1: Fuser (web oiler) 1 2 3 7-10 Service Manual - Lexmark 13P0195 | Service Manual - Page 359
Assembly 3.1: Fuser Asm- Index 3.1-1 2 2 2 3 Part Number 12G6545 12G6495 12G6514 12G6515 12G6543 Units 1 1 1 1 1 Description Web oiler assembly Fuser assembly, web oiler 100V 500W Fuser assembly, web oiler 115V 500W Fuser assembly, web oiler 220V 500W Web oiler index drive assembly 5060-00x - Lexmark 13P0195 | Service Manual - Page 360
5060-00x Assembly 4: Fuser drive 2 1 3 Asm- Part Index Number 4-1 56P1213 2 3 56P1238 Units 1 4 1 4 Description Fuser drive assembly w/motor Screws PP 12G6309 Fuser drive motor Screws, motor mounting 7-12 Service Manual - Lexmark 13P0195 | Service Manual - Page 361
Assembly 5: Vacuum transport belt assembly 5060-00x Asm- Index 5-1 2 Part Number 12G6491 12G6489 Units 1 1 Description Jam access spring Vacuum transport belt assembly Parts catalog 7-13 - Lexmark 13P0195 | Service Manual - Page 362
5060-00x Assembly 6: Transfer Asm- Index 6-1 2 Part Number 12G6303 12G6488 Units 1 1 Description Second transfer roll Transfer plate assembly 7-14 Service Manual - Lexmark 13P0195 | Service Manual - Page 363
Assembly 7: Printheads 5060-00x Asm- Part Index Number 7-1 12G6322 2 3 4 5 56P1198 6 7 56P2292 8 56P2296 Units 4 12 12 4 4 8 4 1 Description Printhead assembly (Do not replace more than one printhead at a time.) Screw, PP 12G6534 Screw, PP 12G6539 PSD assembly (order 7-5, thermistor - Lexmark 13P0195 | Service Manual - Page 364
, PP 12G6533 1 Redrive belt 300 T 1 Redrive assembly 1 Redrive door 1 Lower rear door latch 1 Lower front door latch 2 Screw, PP 12G6530 1 Door assembly, lower right 7-16 Service Manual - Lexmark 13P0195 | Service Manual - Page 365
Assembly 9: Paper feed input 5060-00x Asm- Part Index number 9-1 12G6486 Units Description 1 S2/transparency/narrow media sensor assembly Parts catalog 7-17 - Lexmark 13P0195 | Service Manual - Page 366
spring Waste container latch Paper size sensing spring Paper size sensing bracket Screw, paper size sensing assembly mounting PP 12G6531 Paper size sensing link 7-18 Service Manual - Lexmark 13P0195 | Service Manual - Page 367
Assembly 11: Paper feed transport 5060-00x Asm- Index 11-1 2 3 4 5 6 7 Part Number 56P2199 12G6483 12G6482 12G6481 12G6484 12G6480 Units 1 1 1 1 1 1 3 Description Nip relief handle Gear, staging idler Gear, staging reduction #1 Registration plate assembly Gear, reference plate drive - Lexmark 13P0195 | Service Manual - Page 368
5060-00x Assembly 12: Multipurpose feeder (MPF) 7-20 Service Manual - Lexmark 13P0195 | Service Manual - Page 369
bracket cover 1 Sensor mount bracket 1 Paper out/low sensor 1 MPF cable 1 MPF cable cover 2 MPF support bracket spring 2 MPF support bracket 1 MPF bracket assembly 1 MPF drive gear 1 MPF drive gear bushing 1 MPF drive gear shaft 1 MPF autocompensator pick assembly 3 Rib housing 1 Friction buckler - Lexmark 13P0195 | Service Manual - Page 370
5060-00x Assembly 13: 500-sheet integrated tray 7-22 Service Manual - Lexmark 13P0195 | Service Manual - Page 371
Assembly 13: 500-sheet integrated tray Asm- Index 13-1 2 3 4 5 6 7 8 9 10 11 Part number 12G6416 12G6419 12G6418 12G6425 12G6426 12G6568 12G6421 12G6420 12G6417 56P1504 Units Description 1 500-Sheet tray assembly 1 Back restraint latch 1 Back restraint 1 Tray bias bellcrank assembly 1 Screw, PP - Lexmark 13P0195 | Service Manual - Page 372
spring Paper level sensing assembly Tray interlock bracket Sensor, paper out/low Pick rolls (2 each per package) Cable, pick motor extension Autocomp shaft assembly 7-24 Service Manual - Lexmark 13P0195 | Service Manual - Page 373
Assembly 15: ITU assembly 5060-00x Asm- Index 15-1 2 3 4 Part Number 12G6413 12G6503 12G6504 56P1295 Units Description 1 ITU light shield assembly 1 Cable, printhead interlock/cover open (3-wire) 1 Cable, HVPS interlock/cover open (2-wire) 1 ITU assembly Parts catalog 7-25 - Lexmark 13P0195 | Service Manual - Page 374
5060-00x Assembly 16: ITU drive assembly 5 4 1 5 32 7-26 Service Manual - Lexmark 13P0195 | Service Manual - Page 375
Assembly 16: ITU drive assembly Asmindex 16-1 2 3 4 5 Part number 56P1216 12G6385 56P0568 Units Description 1 ITU motor drive assembly with SKC motor 1 #58 Gear 1 ITU drive motor, SKC 4 Screw, PP 12G6309 (ITU drive motor to ITU drive assembly) 4 Screw, PP 12G6309 (ITU drive assembly lower frame) - Lexmark 13P0195 | Service Manual - Page 376
5060-00x Assembly 17: ITU loading 7-28 Service Manual - Lexmark 13P0195 | Service Manual - Page 377
contact assembly 4 Terminal, contact spring 4 Screw PP 12G6533 8 Cartridge support roller 1 Parts packet, ITU loading - yellow, including - Yellow BOR spring - Rear block guide - Rear transfer bellcrank - Front V block guide - Front transfer bellcrank - High voltage contact spring 1 Parts packet - Lexmark 13P0195 | Service Manual - Page 378
5060-00x Assembly 18: BOR drive assembly Asm- Index 18-1 Part number 12G6446 Units Description 1 BOR housing assembly with motor 7-30 Service Manual - Lexmark 13P0195 | Service Manual - Page 379
Assembly 19: Cartridge contact assembly 5060-00x Asm- Part Index number 19-1 2 3 56P0310 12G6377 12G6376 Units Description 4 Cartridge contact assembly, complete 1 Rear hold down bellcrank 1 Rear hold down spring Parts catalog 7-31 - Lexmark 13P0195 | Service Manual - Page 380
5060-00x Assembly 20: Cartridge drive assembly 7-32 Service Manual - Lexmark 13P0195 | Service Manual - Page 381
Assembly 20: Cartridge drive assembly Asm- Index 20-1 2 3 Part Number 56P1214 56P1215 Units 4 3 1 Description Screw, PP 12G6530 Cartridge drive assembly, cyan/magenta/black Cartridge drive assembly, yellow 5060-00x Parts catalog 7-33 - Lexmark 13P0195 | Service Manual - Page 382
5060-00x Assembly 21: Electronics 7-34 Service Manual - Lexmark 13P0195 | Service Manual - Page 383
5060-00x Assembly 21: Electronics Asm- Index 21-1 Part number 11A9095 1 43H5544 1 1339517 1 1339519 1 1339520 1 1339521 1 1339522 1 1339523 1 1339524 1 1339525 1 1339544 2 12G6329 2 12G6330 3 Units Description 1 Power cord set U.S., Canada (LV), Brazil (LV), Colombia (LV - Lexmark 13P0195 | Service Manual - Page 384
5060-00x Assembly 21.1: Electronics 7-36 Service Manual - Lexmark 13P0195 | Service Manual - Page 385
22 Screw, PP 12G6309 1 RIP board ground shield 2 Cable mount 1 RIP board assembly - network, model 5060-002 2 INA riser support bracket 1 Riser card assembly w/o support brackets 1 Standoff, INA RIP spacer 1 SDRAM DIMM 128MB 1 SDRAM DIMM 64MB 1 RIP board assembly, non-network, Model 5060-001 - Lexmark 13P0195 | Service Manual - Page 386
1 Transfer HVPS board 1 Screw, PP 12G6309 1 Screw, PP 12G6533 1 Screw, PP 12G6530 4 Standoff, high voltage power supply - developer 4 Screw, PP 12G6540 1 Developer HVPS board 7-38 Service Manual - Lexmark 13P0195 | Service Manual - Page 387
Assembly 21.3: Electronics 5060-00x Asm- Part Index Number 21.3-1 2 3 4 5 12G6336 12G6323 12G6387 Units 1 12 1 1 14 Description Engine board shield Screw, PP 12G6531 Engine board Ground strap Screw, PP 12G6309 Parts catalog 7-39 - Lexmark 13P0195 | Service Manual - Page 388
5060-00x Assembly 21.4: Electronics 7-40 Service Manual - Lexmark 13P0195 | Service Manual - Page 389
Assembly 21.4: Electronics Asm- Index 21.4-1 2 3 4 5 6 7 Part Number 12G6343 12G6361 12G6479 12G6490 12G6382 12G6529 Units 1 2 1 1 1 1 2 Description RIP fan duct Screws, PP 12G6530 RIP fan VTB fan VTB fan gap cover Fuser fan Screws, fuser fan mounting 5060-00x Parts catalog 7-41 - Lexmark 13P0195 | Service Manual - Page 390
5060-00x Assembly 22: Electronic cabling-engine board 7-42 Service Manual - Lexmark 13P0195 | Service Manual - Page 391
Cable, options - stacker 1 Cable, LVPS to engine/power, attached to LVPS (P/N 12G6329) 1 Cable, attached to main fan (P/N 12G6382) 1 Cable, fuser and yellow cartridge motor 1 Cable, LVPS to RIP board power, attached to LVPS (P/N 12G6329) 1 Cable, web oiler motor 1 Cable, bin full sensor, with sensor - Lexmark 13P0195 | Service Manual - Page 392
5060-00x Assembly 23: Electronic cabling-RIP board 7-44 Service Manual - Lexmark 13P0195 | Service Manual - Page 393
5060-00x Assembly 23: Electronic cabling-RIP board Asm- Index 23-1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Part Number 12G6503 56P0310 56P0310 56P0310 56P0310 12G6387 12G6321 12G6310 12G6314 12G6311 12G6312 12G6315 12G6313 Units Description 1 Cable, printhead interlock/cover open 1 Cable, - Lexmark 13P0195 | Service Manual - Page 394
1 Cable assembly, cyan terminal contact 1 Cable assembly, yellow terminal contact 1 Cable assembly, magenta terminal contact 1 Cable assembly, second transfer voltage 1 Cable, HVPS control - transfer 7-46 Service Manual - Lexmark 13P0195 | Service Manual - Page 395
-00x Asm- Index 25-1 2 3 4 Part Number 56P1502 56P0310 56P1561 56P0311 Units Description 1 Cable assembly, HVPS control - developer 3 Cartridge contact assembly, complete, cyan/magenta/yellow 1 Cartridge contact assembly, complete, black 1 Cable, ITU Autocomp out with CB lead Parts catalog 7-47 - Lexmark 13P0195 | Service Manual - Page 396
5060-00x Assembly 26: Output expander 7-48 Service Manual - Lexmark 13P0195 | Service Manual - Page 397
1 Spring, output tray 1 Latch, output tray 2 Shaft bearing PP 99A0572 2 Bracket, attach 2 Spring, swing arm 1 Output Expander assembly, mechanical linkage 1 Cover, rear support 1 Rear cover 1 Level sensor bracket 1 Flag, output paper level 1 Sensor, dual bin full 5060-00x Parts catalog 7-49 - Lexmark 13P0195 | Service Manual - Page 398
5060-00x Assembly 26.1: Output expander 7-50 Service Manual - Lexmark 13P0195 | Service Manual - Page 399
Assembly 26.1: Output expander Asm- Index 26.1-1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 NS Part number 56P0405 99A0368 99A0363 56P0410 56P0400 99A0361 99A0362 99A0364 99A0482 99A0481 99A0912 99A0351 99A0913 99A1744 Units Description 1 Door assembly, right jam access 1 Shaft assembly, lower, also order - Lexmark 13P0195 | Service Manual - Page 400
5060-00x Assembly 27: 5-bin mailbox 7-52 Service Manual - Lexmark 13P0195 | Service Manual - Page 401
Bin Mailbox pass thru 5 Tray, paper cap 1 Bracket asm, bail attach 1 Kit, 5-Bin Mailbox asm 1 Bail, order 99A1743, 5-Bin Mailbox asm kit 5 Support, paper tray 5 Stop asm, paper tray 4 Flag, bin full 1 Rear structural cover 5 Cable, dual sensor 5 Sensor, dual bin level 1 Cable asm, lower autoconnect - Lexmark 13P0195 | Service Manual - Page 402
5060-00x Assembly 27.1: 5-bin mailbox 7-54 Service Manual - Lexmark 13P0195 | Service Manual - Page 403
Assembly 27.1: 5-Bin Mailbox Asm- Index 27.1-1 2 3 4 5 6 7 8 9 10 11 12 13 14 NS NS NS NS NS NS NS Part number 99A1741 99A1727 99A1728 99A1731 99A1729 99A1730 99A1789 56P0418 99A1732 99A1738 99A1722 99A1787 99A1721 56P0421 99A0462 99A1715 99A1717 99A1788 99A0450 56P0550 Units Description 4 Spring - Lexmark 13P0195 | Service Manual - Page 404
5060-00x Assembly 28: 500-sheet drawer option 7-56 Service Manual - Lexmark 13P0195 | Service Manual - Page 405
with system board 1 Pick arm lift bellcrank 1 Paper size sensing assembly 1 Bellcrank lift spring 1 500 base assembly 7 Machine pad 1 Paper guide 1 Wall support plate 1 Base door assembly 1 Spring 1 500 option deflector 1 Grounding spring 2 Pick roll tires 4 Cable tie 5060-00x Parts catalog 7-57 - Lexmark 13P0195 | Service Manual - Page 406
5060-00x Assembly 28.1: 500-sheet tray option 7-58 Service Manual - Lexmark 13P0195 | Service Manual - Page 407
Assembly 28.1: 500-sheet tray option Asm- Part Index number 28.1-1 2 3 4 5 6 7 8 9 10 11 12G6416 12G6419 12G6418 12G6425 12G6426 12G6568 12G6421 12G6420 12G6417 56P1504 Units Description 1 500-Sheet tray assembly 1 Back restraint latch 1 Back restraint 1 Tray bias bellcrank assembly 1 Screw, PP - Lexmark 13P0195 | Service Manual - Page 408
5060-00x Assembly 29: Duplex option 7-60 Service Manual - Lexmark 13P0195 | Service Manual - Page 409
plate 1 Duplex exit sensor 1 Duplex shaft mount 1 Front decurl assembly 1 F/R backup shaft assembly 3 5 mm bushing 1 Brake pad 1 Duplex paper guide 1 Wall support 1 Brake spring 1 Pass thru shaft assembly 1 Duplex shaft assembly 1 Pass thru spring 1 Aligner arm spring 1 Spur drive gear 2 26T duplex - Lexmark 13P0195 | Service Manual - Page 410
5060-00x Assembly 29.1: Duplex option 7-62 Service Manual - Lexmark 13P0195 | Service Manual - Page 411
20 56P0436 21 56P0437 22 23 NS 99A0323 Units Description 1 Duplex support plate 1 Autoconnect cable assembly 1 DC forward/reverse motor assembly 1 Chassis ground spring 1 Retainer, C-clip 2 Aligner spring 2 Paper guide assembly 2 Drive alignment shaft assembly 1 Reduction gear shaft 3 Backup - Lexmark 13P0195 | Service Manual - Page 412
5060-00x Assembly 30: High-capacity input tray (HCIT) 7-64 Service Manual - Lexmark 13P0195 | Service Manual - Page 413
System control board Screws PP 12G6533 1 LVPS 1 Elevator motor assembly 1 AC power outlet 1 AC power inlet 1 Jumper, AC power cord 1 Paper tray guide 1 Elevator lift belt 1 Elevator lift 3 Ring 7, elevator lift gear/elevator lift 1 Elevator lift gear 2 Paper tray arms 1 Feed unit, complete assembly - Lexmark 13P0195 | Service Manual - Page 414
5060-00x Assembly 30.1: High-capacity input tray (HCIT) 7-66 Service Manual - Lexmark 13P0195 | Service Manual - Page 415
Assembly 30.1: High-capacity input tray (HCIT) Asm- Part Index number 30.1-1 56P0505 2 56P0503 3 56P0491 4 5 56P0493 6 56P0500 7 56P0501 8 56P0492 9 56P0504 10 56P0508 11 56P0507 12 56P0506 13 56P0514 14 56P0517 NS 56P0509 NS 56P0510 NS 56P0512 NS 56P0515 NS 56P0541 NS - Lexmark 13P0195 | Service Manual - Page 416
5060-00x Assembly 31: High-capacity output finisher (HCOF) 7-68 Service Manual - Lexmark 13P0195 | Service Manual - Page 417
) 1 Lower tray cover 1 Bottom kick cover 1 Front/rear lower cover 1 Bar tip unit 1 Lower right side cover 1 Cover front door 1 Finisher install kit 1 Cover wire 1 Cartridge staple 5060-00x Parts catalog 7-69 - Lexmark 13P0195 | Service Manual - Page 418
5060-00x Assembly 31.1: High-capacity output finisher 7-70 Service Manual - Lexmark 13P0195 | Service Manual - Page 419
1 Punch belt (40S2M176) 1 Tray wall cover 1 Paper feed belt (40S3M888) 1 Punch timing sensor (OJ-541-A5) 2 Paper surface sensor (EE-SX460-P1-CHN) 1 Printer docking switch SS-5FL-3T(10E) 1 Tray limit switches (includes two) 1 Exit timing sensor (EE-SPY415) 1 Inverter transfer belt (40S3M198) 1 Cable - Lexmark 13P0195 | Service Manual - Page 420
5060-00x Assembly 31.2: High-capacity output finisher 7-72 Service Manual - Lexmark 13P0195 | Service Manual - Page 421
56P0330 15 56P0351 16 56P2295 NS 56P0382 Units Description 1 Guide vertical paper 1 Solenoid drop assembly 1 Jogger fence homing homing sensor (OS-311D-A5) 1 Staple assembly 2 Accumulator slides 1 Staple cartridge 1 Chad box full sensor (EE-SPY415) 1 Inverter timing sensor (OJ511K-A5 - Lexmark 13P0195 | Service Manual - Page 422
Assembly 32: High-capacity output finisher cables Service Manual 5060-0xx - Lexmark 13P0195 | Service Manual - Page 423
sensor/inverter timing sensor 1 Harness cable assembly H4 - harness cable H3 to punch timing sensor 1 Harness cable assembly H5 - system board to printer docking switch 1 Harness cable assembly H6 - system board to fan 1 Harness cable assembly S1 - stapler cable to stapler assembly 1 Harness cable - Lexmark 13P0195 | Service Manual - Page 424
formatted) 1 Lexmark Optra Forms™ software 1 Lexmark Forms Director software 1 Lexmark Forms 4MB flash DIMM 1 Lexmark Forms 8MB flash DIMM 1 Lexmark Forms 16MBMB flash DIMM 1 Hard disk, Lexmark Forms 1 Hard -C serial/parallel 1284-C adapter 1 Parallel port + USB INA card assembly 7-76 Service Manual - Lexmark 13P0195 | Service Manual - Page 425
1 Screw, 500-sheet tray, PP 12G6538 1 Screw type 124, PP 12G6539 1 Screw type 121, PP 12G6540 1 Kit, relocation package assembly printer 1 Kit, relocation package assembly Output Expander 1 Kit, relocation package assembly 5-Bin Mailbox 1 Kit, relocation package assembly 500 Drawer 1 Kit, relocation - Lexmark 13P0195 | Service Manual - Page 426
5060-00x 7-78 Service Manual - Lexmark 13P0195 | Service Manual - Page 427
Appendix A-Service tips 5060-00x Printhead diagnostics If you get a printhead error, C/K Motor C/K Video b. Select which pair of printheads to switch based on the error code. If the printer displays the codes that indicate yellow or cyan, use the tool to switch the yellow and cyan signals. If - Lexmark 13P0195 | Service Manual - Page 428
the printhead cables from the RIP board in the printer and connect them to the printhead diagnostic tool. c. Connect the printhead diagnostic tool cables to the connectors on the RIP board in the printer. This reverses the printhead color signals for the selected pair of colors. A-2 Service Manual - Lexmark 13P0195 | Service Manual - Page 429
calibration begins, 36 Printer Service Required may appear. The printhead and RIP board are working correctly and the printhead cable connections should be checked. Press Go to clear the error. • If the error code remains the same, replace the RIP board. If that solves the problem, you are finished - Lexmark 13P0195 | Service Manual - Page 430
front cover to access the printheads. • If there is a protective lens cover on the new printhead, it must be removed before installing the replacement printhead. A-4 Service Manual - Lexmark 13P0195 | Service Manual - Page 431
the configuration of your printer. The following steps are similar for both versions, except you need to remove two extra screws when you have the PSD bracket. You may have a PSD bracket (A), whether or not the PSD or thermistor is connected. You may not have a bracket. Appendix A-Service tips A-5 - Lexmark 13P0195 | Service Manual - Page 432
alignment tool, placing the locating pin (C) in the middle hole (A). c. Secure the alignment tool bracket (D) with screw provided or a screw removed from the previous step. A-6 Service Manual - Lexmark 13P0195 | Service Manual - Page 433
in the front of the printhead and secure alignment tool bracket (D) with screw provided. Note: Align the locating pin (C) in the hole in printer frame. 4. Turn the thumbwheel (E) until the end of the thumbwheel just touches the printhead mounting arm for both the front and rear alignment assemblies - Lexmark 13P0195 | Service Manual - Page 434
Make sure the right rear screw goes through the printhead spacer located at the right rear of the printer frame. 6. Bias the new printhead assembly against the front and rear stops. 7. Tighten the right printhead is biased against both the thumbwheels when tightening the screws. A-8 Service Manual - Lexmark 13P0195 | Service Manual - Page 435
the printhead that was replaced, and set the Z value to zero. Exit the Diagnostics Menu 11. With the printer at Ready prompt, hook up a computer through the USB, network, or parallel connection and send the file, screws before making any adjustments to the thumbwheel. Appendix A-Service tips A-9 - Lexmark 13P0195 | Service Manual - Page 436
printer on. d. Release the buttons when Performing Self Test displays. 2. Select Registration from the menu. Four margin offset settings are displayed. T= sxx L= sxx B=sxx R=sxx Where xx is the current value and s is the sign (+ or -) 3. Press Go to print the Quick Test Page. A-10 Service Manual - Lexmark 13P0195 | Service Manual - Page 437
the Quick Test Page after adjusting the margins and saving the change (Select). 5. After completing the registration, press Return to exit the registration function. Appendix A-Service tips A-11 - Lexmark 13P0195 | Service Manual - Page 438
Offset L Left Margin Offset R Right Margin Offset Z Theta Offset (Skew compensation) Range -128 to +127 -300 to +300 -300 to +300 -16 to +16 A-12 Service Manual - Lexmark 13P0195 | Service Manual - Page 439
the setting and press Go to print the page and verify the setting, until the lines are even. Press Select to save the value. Appendix A-Service tips A-13 - Lexmark 13P0195 | Service Manual - Page 440
line displays Alignment). 2. Press Menu until Print Tests is displayed and press Select. 3. Select Prt Line Len Cal. There are six alignment groups, A through F. A-14 Service Manual - Lexmark 13P0195 | Service Manual - Page 441
centered between -2 and +2. Repeat if necessary. Note: The Line Length Calibration must be printed after making any changes to color alignment. 11. Exit diagnostics. Appendix A-Service tips A-15 - Lexmark 13P0195 | Service Manual - Page 442
-00x Partial Print Test Diagnostic procedure for missing or faded planes 1. Turn the printer off. 2. Remove all cartridges and the ITU. 3. Inspect the bellcranks. 4. Enter the Configuration Menu. See final stopping place 10. Remove all four toner cartridges and set them face down. A-16 Service Manual - Lexmark 13P0195 | Service Manual - Page 443
checked: • Toner cartridge - Switch cartridges to determine if the problem stays with the slot or cartridge. • Cartridge contact block pins cranks. • Continuity on the bell crank circuit - Turn the printer off. Using a multimeter, check the continuity between the rear bell A-Service tips A-17 - Lexmark 13P0195 | Service Manual - Page 444
access to the nip relief handle. 2. Remove waste toner container. 3. Reinsert paper tray into printer. If any fragments fall into the printer they should land in the paper tray and be easy to remove. 4. Remove the broken pieces is expected, but be careful not to damage the post. A-18 Service Manual - Lexmark 13P0195 | Service Manual - Page 445
5060-00x c. Remove any remnants of the handle. Check the paper tray to check for debris. For example, see the fragment (B) in the following picture. Appendix A-Service tips A-19 - Lexmark 13P0195 | Service Manual - Page 446
the rear of the machine and insert lower portion of handle so that it is trapped between the lever and the reference edge plate (C). A-20 Service Manual - Lexmark 13P0195 | Service Manual - Page 447
home position. This seats the nip relief lever into the correct position. 5. Check for proper operation. 6. Install the waste toner container. 7. Replace the covers. Appendix A-Service tips A-21 - Lexmark 13P0195 | Service Manual - Page 448
instructions for aligning the finisher to the printer. The sides of the finisher must be parallel with the printer and at the same height, or you may have paper feeding problems - Printer - Optional duplex unit - Three additional 500-sheet drawers - Printer stand - Finisher A-22 Service Manual - Lexmark 13P0195 | Service Manual - Page 449
• Tall finisher - Printer - Optional duplex unit - One additional 500-sheet drawer - Optional 2000-sheet drawer - Finisher 5060-00x Appendix A-Service tips A-23 - Lexmark 13P0195 | Service Manual - Page 450
you have a short or tall finisher. Short finisher 1. Attach caster brakes (A) to the two back legs of the printer caster base. 2. Screw the caster brakes onto the legs of the caster base. 3. Adjust the leveling feet (B) the 2000-sheet drawer so all four securely touch the floor. A-24 Service Manual - Lexmark 13P0195 | Service Manual - Page 451
pin Adjust the two casters on the left side (closest to the printer) to raise or lower the finisher as needed, so the pin (D) on the printer properly aligns with the hole in the finisher (the pin should raises the finisher). 3. Repeat with the other caster bolt. Appendix A-Service tips A-25 - Lexmark 13P0195 | Service Manual - Page 452
right side (under the platform cover) to raise or lower the finisher as needed so the two bumper pads on the finisher lightly touch the printer. This ensures that the gap (H) between the printer and finisher is the same from top to bottom. A-26 Service Manual - Lexmark 13P0195 | Service Manual - Page 453
If necessary, adjust the tilt of the finisher so that the front is flush with the front of the printer. This can usually be done by adjusting the two front casters (those closest to the finisher door). Note: in steps 1, 2, and 3, make sure each caster touches the floor. Appendix A-Service tips A-27 - Lexmark 13P0195 | Service Manual - Page 454
finisher and the printer, disconnect the cable printer is secured to the floor. "Step 1: Secure the printer" dock to the printer without interference or binding printer. page A-26 4. The finisher's tilt is correct. The printer squarely docked to the printer. The printer and finisher's top covers - Lexmark 13P0195 | Service Manual - Page 455
button moves freely by pressing the button firmly down and watching for it to snap back. Note: Leave the button in the up position. Appendix A-Service tips A-29 - Lexmark 13P0195 | Service Manual - Page 456
5060-00x A-30 Service Manual - Lexmark 13P0195 | Service Manual - Page 457
pages available in various menus. While they are as close as possible to what you will see, variations in printing may result from individual user printer settings, media, and printer alignment. Print Menus-Page one of two Appendix B-Print quality samples B-1 - Lexmark 13P0195 | Service Manual - Page 458
5060-00x Print Menus-Page two of two B-2 Service Manual - Lexmark 13P0195 | Service Manual - Page 459
Print tests Print Quality Pages-Title page (total of five) 5060-00x Appendix B-Print quality samples B-3 - Lexmark 13P0195 | Service Manual - Page 460
5060-00x Print Quality Pages-Page 1 (total of five) B-4 Service Manual - Lexmark 13P0195 | Service Manual - Page 461
Print Quality Pages-Page 2 (total of five) 5060-00x Appendix B-Print quality samples B-5 - Lexmark 13P0195 | Service Manual - Page 462
5060-00x Print Quality Pages-Page 3 (total of five) B-6 Service Manual - Lexmark 13P0195 | Service Manual - Page 463
Print Quality Pages-Page 4 (total of five) 5060-00x Appendix B-Print quality samples B-7 - Lexmark 13P0195 | Service Manual - Page 464
5060-00x Registration Quick Test B-8 Service Manual - Lexmark 13P0195 | Service Manual - Page 465
Alignment test pages Printhead alignment test pages-magenta (one of three) 5060-00x Appendix B-Print quality samples B-9 - Lexmark 13P0195 | Service Manual - Page 466
5060-00x Printhead alignment test page-yellow (two of three) B-10 Service Manual - Lexmark 13P0195 | Service Manual - Page 467
Printhead alignment test page-cyan (three of three) 5060-00x Appendix B-Print quality samples B-11 - Lexmark 13P0195 | Service Manual - Page 468
5060-00x Print Line Len page B-12 Service Manual - Lexmark 13P0195 | Service Manual - Page 469
3-29 Belt Tracking 3-17 black only retract (BOR) motor location 5-2 removal 4-23 service checks 2-117 Black&White Lock 3-7 button test 3-19 C cabling interconnections 7-42, 7-44, 7-46, 7-47 CACHE Test 3-20 CALIBRATE TRAYS 3-9 cartridge contact assembly locations 5-4 parts catalog 7-31 removals 4-23 - Lexmark 13P0195 | Service Manual - Page 470
to All Bins 3-25 Sensor Test 3-26 PRINT TESTS input sources 3-18 Printer Setup Defaults 3-30 Reset Calibration 3-31 Prt Line Len Pg 3-19 Prt 34 I-2 Service Manual duplex option deflector button replacement 8-29 error codes 2-8, 2-9 parts catalog 7-60, 7-62 relocation packaging 7-77 service check - Lexmark 13P0195 | Service Manual - Page 471
4-36 removal 4-35 H hardware tests 3-19 HCIT standalone test mode 3-34 high-capacity input tray (HCIT) 7-64, 7-66 board connectors 5-26 service check 2-128 standalone test mode 3-34 symptoms 2-4 system board LED error codes 2-128 high-capacity output finisher (HCOF) alignment 8-22 error codes 2-122 - Lexmark 13P0195 | Service Manual - Page 472
has light print 2-143 I-4 Service Manual poor color alignment 2-144 residual image 2-145 service check 2-136 smudged or (input source) 3-18 printer alignment procedures printhead mechanical alignment BOR housing assembly 4-23 cartridge contact assembly 4-23 cartridge drive assembly (cyan, magenta - Lexmark 13P0195 | Service Manual - Page 473
21 5060-00x S S2/NMS/transparency sensor assembly 4-72 safety information v-xvii safety inspection guide 6-1 scheduled maintenance 6-4 screw identification table 4-2 second transfer roll parts 7-14 removal 4-79 service check 2-148 SENSED PAPER 3-9 SENSED TRANS 3-9 Sensor Test 3-26 sensors locations - Lexmark 13P0195 | Service Manual - Page 474
2-3 symptoms 500-sheet drawer option 2-4 5-bin mailbox option 2-5 base printer 2-3 finisher option 2-5 HCIT 2000-sheet option 2-4 output expander option 2-5 transport belt (VTB) fan parts catalog 7-41 removal 4-84 I-6 Service Manual W waste container door 4-84 waste container latch 4-85 web oiler - Lexmark 13P0195 | Service Manual - Page 475
, 220V 7-35 12G6331 RIP board ground shield 7-37 12G6332 RIP board cover shield 7-37 12G6333 RIP board shield assembly 7-37 12G6334 INA riser support bracket 7-37 12G6335 Standoff, INA RIP spacer 7-37 12G6336 Engine board shield 7-39 12G6337 Fuser lamp, 115V 500W hot roll 7-9 12G6338 Fuser - Lexmark 13P0195 | Service Manual - Page 476
fuser and yellow cartridge motor 7-43 12G6350 Cable, cyan and magenta cartridge drive motors 7-43 12G6350 Cable, cyan and magenta cartridge motor 7-43 12G6353 Cartridge support roller 7-29 Front right handle cover assembly 7-3 12G6412 Front left handle cover assembly 7-3 I-8 Service Manual - Lexmark 13P0195 | Service Manual - Page 477
bias spring 7-21 12G6455 Frame bias latch cover 7-21 12G6456 Sensor mount bracket 7-21 12G6457 MPD support bracket cover 7-21 12G6458 MPF support bracket spring 7-21 12G6459 MPF support bracket 7-21 12G6460 Door hinge restraint 7-21 12G6461 Paper out/low sensor 7-21 12G6461 Sensor, paper - Lexmark 13P0195 | Service Manual - Page 478
Parts packet, screw 7-15 12G6534 Parts packet, screw type 484 7-77 12G6535 Guide assembly, left side 7-7 12G6536 Guide assembly, right side 7-7 12G6538 Parts packet, 500-sheet tray 7-77 12G6539 Parts 121 7-77 12G6541 Standoff, high voltage power supply - developer 7-38 I-10 Service Manual - Lexmark 13P0195 | Service Manual - Page 479
57 12G6553 Pass thru sensor 7-57 12G6554 Paper guide 7-57 12G6555 500 option deflector 7-57 12G6556 Cover 57 12G6562 Hinge 7-57 12G6563 Wall support plate 7-57 12G6565 Paper level 56P0316 Staple assembly 7-73 56P0317 Cartridge staple 7-69 56P0317 Staple cartridge 7-73 56P0318 Box chad 7- - Lexmark 13P0195 | Service Manual - Page 480
P1-CHN 7-71 56P0351 Cover open switch 7-73 56P0352 Printer docking switch SS-5FL-3T(10E 7-71 56P0354 Bracket finisher alignment 7-71 56P0355 Guide vertical paper 7-73 56P0356 Pack magnet, strong and 71 56P0384 Accumulator belt (hook 7-73 56P0385 Solenoid drop assembly 7-73 I-12 Service Manual - Lexmark 13P0195 | Service Manual - Page 481
assembly 7-61 56P0442 Duplex exit sensor 7-61 56P0444 F/R backup shaft assembly 7-61 56P0445 40T shaft drive F/R gear 7-61 56P0447 Duplex entry shaft assembly 7-61 56P0449 Support decurl guide 7-61 56P0451 Backup spring assembly 7-63 56P0452 Backup spring assembly 7-63 56P0454 Wall - Lexmark 13P0195 | Service Manual - Page 482
F 7-65 56P0522 Spring, paper size flag 7-65 56P0523 Paper tray arms 7-65 56P0524 Paper tray guide 7-65 56P0525 Feed unit, complete assembly 7-65 56P0526 Sensors, special optical 7-65 56P0527 Bushing 7-65 56P0544 Emitter timing wheel 7-65 56P0547 Elevator lift belt 7-65 I-14 Service Manual - Lexmark 13P0195 | Service Manual - Page 483
/black 7-33 56P1215 Cartridge drive assembly, yellow 7-33 56P1216 Cable, waste toner full, attached to ITU drive assembly 7-43 56P1216 ITU motor drive assembly with SKC motor 7-27 56P1237 Autocomp shaft assembly 7-24 56P1238 Fuser drive motor 7-12 56P1277 Paper tray guide 7-3 56P1280 Harness - Lexmark 13P0195 | Service Manual - Page 484
Lexmark Optra Forms software 7-76 56P9927 Lexmark Forms Director software 7-76 56P9928 Lexmark Forms 4MB flash DIMM 7-76 56P9929 Lexmark Forms 8MB flash DIMM 7-76 56P9930 Lexmark Forms 16MBMB flash DIMM 7-76 56P9932 Lexmark assembly printer 7-77 7-61 99A0323 Paper guide assembly 7-63 99A0351 - Lexmark 13P0195 | Service Manual - Page 485
Diverter arm 7-49 99A1689 Spring clutch assembly 7-49 99A1708 Cover, right side 7-53 99A1710 Cover, wire 7-53 99A1712 Tray, paper cap 7-53 99A1713 Support, paper tray 7-53 99A1715 Roller asm, rear access door 7-55 99A1716 Drive asm, main DC drive 7-53 99A1717 32 ppm drive gear 7-63 99A1717 - Lexmark 13P0195 | Service Manual - Page 486
5060-00x 99A1786 Gear, drive 7-53 99A1787 Deflector 7-55 99A1788 Retainer, R-ring 7-55 99A1789 C-clip 7-55 99A1789 Retainer, C-clip 7-63 99A1817 Tray, Output Expander 7-49 99A2432 Blank parallel shield, use with network RIP boards 7-37 99A2540 Redrive bearing 7-61 I-18 Service Manual - Lexmark 13P0195 | Service Manual - Page 487
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Lexmark™
C750
5060-00x
• Table of contents
• Start diagnostics
• Safety and notices
• Trademarks
• Index
Lexmark and Lexmark with diamond design are
trademarks of Lexmark International, Inc., registered
in the United States and/or other countries.
Revised:
March
2005