Lexmark C3326 Users Guide PDF

Lexmark C3326 Manual

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  • Lexmark C3326 | Users Guide PDF - Page 1
    C3224, C3326, C3426, CS331, CS431 Printers User's Guide April 2020 Machine type(s): 1500 Models: 218, 638, 836, 8c6 www.lexmark.com
  • Lexmark C3326 | Users Guide PDF - Page 2
    20 Loading paper and specialty media...22 Installing and updating software, drivers, and firmware 26 Networking...28 Configuring the SMTP server...31 Printing the Menu Settings Page...31 Secure the printer 32 Erasing printer memory...32 Restoring factory default settings...32 Statement of Volatility
  • Lexmark C3326 | Users Guide PDF - Page 3
    another location...88 Shipping the printer...89 Troubleshoot a problem 90 The printer is not responding...90 Network connection problems...91 Issues with supplies...92 Clearing jams...93 Paper feed problems...104 Printing problems...107 Color quality problems...136 Contacting customer support...139
  • Lexmark C3326 | Users Guide PDF - Page 4
    Contents 4 Recycle and dispose 140 Recycling Lexmark products...140 Recycling Lexmark packaging...140 Notices...141 Index...153
  • Lexmark C3326 | Users Guide PDF - Page 5
    can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance. CAUTION-POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this
  • Lexmark C3326 | Users Guide PDF - Page 6
    HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. CAUTION-TIPPING HAZARD: To reduce the
  • Lexmark C3326 | Users Guide PDF - Page 7
    described in the user documentation, to a service representative. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print
  • Lexmark C3326 | Users Guide PDF - Page 8
    • Caring for and maintaining the printer • Troubleshooting and solving problems Help using the printer software Find it here See the setup documentation that came with the printer or go to http://support.lexmark.com. Information Center-Go to http://infoserve.lexmark.com. Product videos-Go to http
  • Lexmark C3326 | Users Guide PDF - Page 9
    Learn about the printer 9 What are you looking for? The latest supplemental information, updates, and customer support: • Documentation • Driver downloads • Live chat support • E‑mail support • Voice support Find it here Go to http://support.lexmark.com. Note: Select your country or region, and
  • Lexmark C3326 | Users Guide PDF - Page 10
    Lexmark CS331, Lexmark C3224, Lexmark C3326 printers 1 Control panel 2 Standard bin 3 Manual feeder 4 250‑sheet tray Lexmark CS431, Lexmark C3426 printers 1 Control panel 2 Standard bin 3 Manual feeder 4 Standard 250‑sheet tray 5 Optional 250‑sheet tray Note: Supported only in some printer
  • Lexmark C3326 | Users Guide PDF - Page 11
    11 Using the control panel Lexmark CS331, Lexmark C3224, Lexmark C3326 printers Control panel part Function 1 Display • View printer messages and supply status. • Set up and operate the printer. 2 Right arrow button • Scroll through menus or move between screens and menu options. • Increase
  • Lexmark C3326 | Users Guide PDF - Page 12
    Learn about the printer 12 Lexmark CS431, Lexmark C3426 printers Control panel part Function 1 Power button Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for five seconds. 2 Home button Go to the home screen. 3 Back button Return to the
  • Lexmark C3326 | Users Guide PDF - Page 13
    the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner cannot
  • Lexmark C3326 | Users Guide PDF - Page 14
    problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling. Unacceptable paper The following paper types are not recommended for use with the printer are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements
  • Lexmark C3326 | Users Guide PDF - Page 15
    supplier. • When printing on letterhead, load the paper in the proper orientation for your printer. For more information, see the Paper and Specialty Media Guide. Supported paper sizes Paper size Standard or optional Manual feeder 250‑sheet tray Two‑sided printing A4 210 x 297 mm (8.27 x 11
  • Lexmark C3326 | Users Guide PDF - Page 16
    application. 3 Load narrow paper with the short edge entering the printer first. 4 The standard 250‑sheet tray supports up to 5 envelopes at a time. The optional 250‑sheet tray supports up to 40 envelopes at a time. Supported paper types Notes: • Labels, envelopes, and card stock always print
  • Lexmark C3326 | Users Guide PDF - Page 17
    Learn about the printer 17 Paper type Labels Envelopes Standard or optional 250‑sheet tray Manual feeder Two‑sided printing X X Supported paper weights Paper type and weight Standard or optional Manual feeder 250‑sheet tray Light paper 60-74.9 g/m2 grain long (16-19.9‑lb bond) Plain paper
  • Lexmark C3326 | Users Guide PDF - Page 18
    meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard. • Provide a flat, sturdy, and stable surface. • Keep the printer: - Clean, dry, and free of dust - Away from stray staples and paper clips - Away from the direct airflow of air conditioners, heaters, or
  • Lexmark C3326 | Users Guide PDF - Page 19
    of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
  • Lexmark C3326 | Users Guide PDF - Page 20
    available options in the print driver" on page 27. Setting up and using the home screen applications This feature is available only in some printer models. Creating a Cloud Connector profile 1 From the home screen, touch Cloud Connector. 2 Select a cloud service provider. 3 Touch Create or . 4 Type
  • Lexmark C3326 | Users Guide PDF - Page 21
    pages. Other file types such as DOCX and XLXS are supported in some printer models. 4 Click Save. Creating folders 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of
  • Lexmark C3326 | Users Guide PDF - Page 22
    and type 1 From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source For non-touch-screen printer models, press 2 Set the paper size and type. to navigate through the settings. Configuring Universal paper settings 1 From the control panel
  • Lexmark C3326 | Users Guide PDF - Page 23
    Set up, install, and configure 23 2 Flex, fan, and align the paper edges before loading. 3 Load the paper stack with the printable side faceup. Notes: • Load letterhead faceup with the header toward the back of the tray for one‑sided printing. • Load letterhead facedown with the header toward the
  • Lexmark C3326 | Users Guide PDF - Page 24
    , and configure 24 4 Adjust the guides to match the size of the paper that you are loading. 5 Insert the tray. If necessary, set the paper size and paper type from the control panel to match the paper loaded. Loading the manual feeder 1 Adjust the guide to match the size of the paper
  • Lexmark C3326 | Users Guide PDF - Page 25
    edge entering the printer last for two‑sided printing. • Load envelope with the flap side down and against the right side of the paper guide. 3 Feed the paper until its leading edge gets pulled in. Notes: • To avoid paper jams, do not force paper into the manual feeder. •
  • Lexmark C3326 | Users Guide PDF - Page 26
    the driver to print on an AirPrint-certified printer. 1 Obtain a copy of the software installer package. • From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. 2 Run the installer, and then follow the instructions on
  • Lexmark C3326 | Users Guide PDF - Page 27
    or Import Configuration. 3 Follow the instructions on the screen. 4 If the printer supports applications, then do the following: a driver For Windows users 1 Open the printers folder. 2 Select the printer you want to update, and then do either of the following: • For Windows 7 or later, select Printer
  • Lexmark C3326 | Users Guide PDF - Page 28
    printer models, a prompt to set up the Wi‑Fi network appears during initial setup. Using Lexmark Mobile Assistant 1 Depending on your mobile device, download the Lexmark App > Follow the instructions on the display to view the printer ID. Note: The printer ID is the printer wireless network SSID. 3
  • Lexmark C3326 | Users Guide PDF - Page 29
    panel, navigate to: Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push Button Method For non-touch-screen printer models, press 2 Follow the instructions on the display. to navigate through the settings. Using the personal identification number (PIN) method 1 From the control
  • Lexmark C3326 | Users Guide PDF - Page 30
    > Network/Ports > Network Overview > Active Adapter > Standard Network For non-touch-screen printer models, press 2 Follow the instructions on the display. to navigate through the settings. Checking the printer connectivity 1 Print the Network Setup Page. From the control panel, navigate to
  • Lexmark C3326 | Users Guide PDF - Page 31
    E‑mail Setup 2 Configure the settings. From the Embedded Web Server 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123
  • Lexmark C3326 | Users Guide PDF - Page 32
    solutions, do the following: 1 From the control panel, navigate to: Settings > Device > Maintenance > Out of Service Erase > Sanitize all information on nonvolatile memory For non‑touch‑screen printer models, press to navigate through the settings. 2 Select either Start initial setup or Leave
  • Lexmark C3326 | Users Guide PDF - Page 33
    to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application. 2 Select a printer. 3 Print the document. Printing from a mobile device using Mopria Print Service Mopria® Print Service
  • Lexmark C3326 | Users Guide PDF - Page 34
    the document. Printing from a mobile device using Wi‑Fi Direct® Wi‑Fi Direct is a printing service that lets you print to any Wi‑Fi Direct‑ready printer. Note: Make sure that the mobile device is connected to the printer wireless network. For more information, see "Connecting a mobile device to the
  • Lexmark C3326 | Users Guide PDF - Page 35
    (Confidential, Repeat, Reserve, or Verify). If the print job is confidential, then enter a four‑digit PIN. 6 Click OK or Print. 7 From the printer home screen, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential > enter the PIN > select
  • Lexmark C3326 | Users Guide PDF - Page 36
    ‑digit PIN. 4 Click OK or Print. 5 From the printer home screen, release the print job. • For confidential , touch Cloud Connector. 2 Select a cloud service provider, and then select a profile. change the settings. Note: Make sure to select a supported file. 4 Print the document. Printing a font sample
  • Lexmark C3326 | Users Guide PDF - Page 37
    From the System Preferences in the Apple menu, navigate to your printer. 2 Select the job to cancel. Adjusting toner darkness 1 From the control panel, navigate to: Settings > Print > Quality > Toner Darkness For non-touch-screen printer models, press 2 Adjust the setting. 3 Apply the changes. to
  • Lexmark C3326 | Users Guide PDF - Page 38
    Management • Information Sent to Lexmark • Restore Factory Defaults • Maintenance • Visible Home Screen Icons1 • About this Printer Print • Layout • Setup • Network Troubleshooting Print Quality Test Pages 1 This menu is available only in some printer models. 2 In some printer models, this
  • Lexmark C3326 | Users Guide PDF - Page 39
    information to appear on the home screen. Date and Time Configure Current Date and Time Manually Set Date and Time Date Format (MM‑DD‑YYYY*) Time Format (12 hour A.M./P.M.*) Time Zone (GMT*) Configure the printer date and time. Date and Time Network Time Protocol Enable NTP (On*) NTP Server Enable
  • Lexmark C3326 | Users Guide PDF - Page 40
    Use printer menus 40 Eco-Mode Menu item Description Print Sides 1‑Sided* 2‑Sided per side 16 pages per side Print multiple page images on one side of a sheet of paper. Print Toner Darkness Light Normal* Dark Determine the lightness or darkness of text images. Note: An asterisk (*) next to
  • Lexmark C3326 | Users Guide PDF - Page 41
    Authentication(No authentication required*) Device‑Initiated E‑mail(None*) Device Userid Device Password NTLM Domain Configure the e‑mail settings of the printer. Note: In some printer models, this menu can be configured only from the Embedded Web Server. Error Prevention Jam Assist Off On* Set the
  • Lexmark C3326 | Users Guide PDF - Page 42
    setting. Power Management Menu item Description Sleep Mode Profile Print from Sleep Mode Stay awake after printing Enter Sleep Mode after printing* Set the printer to stay in Ready mode or return to Sleep mode after printing. Timeouts Sleep Mode 1-60 minutes (15*) Set the idle time before the
  • Lexmark C3326 | Users Guide PDF - Page 43
    : An asterisk (*) next to a value indicates the factory default setting. Information Sent to Lexmark Menu item Description Information Sent to Lexmark Send printer usage and performance information to Lexmark. Supplies and Page Usage Note: Information Send Time appears only when you select any
  • Lexmark C3326 | Users Guide PDF - Page 44
    USB Configuration USB PnP 1* 2 Change the USB driver mode of the printer to improve its compatibility with a personal computer. USB Con when a prompt to load paper appears. Tray Configuration Envelope Prompts Auto* Manual Envelope Set the paper source that the user fills when a prompt to
  • Lexmark C3326 | Users Guide PDF - Page 45
    Job Off* On Reset the emulator after a print job. Printer Emulations Emulator Security Disable Printer Message Access On* Off Disable access to printer message during emulation. Print Configuration Black Only Mode Off* On Print color content in grayscale. Note: An asterisk (*) next to a value
  • Lexmark C3326 | Users Guide PDF - Page 46
    setting. Note: This menu item is available only in some printer models. Toner patch sensor setup Calibration frequency preference Disabled Fewest color adjustments Fewer color adjustments Normal* Better color accuracy Best color accuracy Set the default calibration frequency. Note: An asterisk
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    the full color calibration. Toner patch sensor setup Print TPS information page Print a diagnostic page that contains toner patch sensor calibration. Note: An asterisk (*) next to a value indicates the factory default setting. Out of Service Erase Menu item Description Erase Printer Memory
  • Lexmark C3326 | Users Guide PDF - Page 48
    which side of the paper (long edge or short edge) is bound when performing two‑sided printing. Note: Depending on the option selected, the printer automatically offsets each printed information of the page to bind the job correctly. Blank Pages Print Do Not Print* Print blank pages that are
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    a software program from sending print jobs that use another printer language. Printer Usage Max Speed Max Yield* Determine how the color print cartridges operate during printing. Notes: • When set to Max Yield, the color print cartridges slow down or stop while printing groups of black-only
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    printer factory default setting. Quality Menu item Description Print Mode Black and White Color* Set the print mode. Print Resolution 4800 CQ* Set the resolution : 4800 CQ provides high‑quality output at maximum speed. Toner Darkness Light Normal* Dark Determine the lightness or darkness of
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    5 (0*) Reset Defaults Adjust the amount of toner that is used for each color. Color Correction Color Correction Auto* Off Manual Color Correction Content Modify the color settings used to print documents. Notes: • Off sets the printer to receive the color correction from the software. • Auto sets
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    Time 15-65535 (40*) Set the time in seconds for the printer to wait for more data before canceling a print job. Note: a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text.
  • Lexmark C3326 | Users Guide PDF - Page 53
    carriage return control command. Tray Renumber Assign Tray [x] Off* None 0-201 Assign Manual Paper Off* None 0-201 Assign Manual Envelope Off* None 0-201 Configure the printer to work with print drivers or applications that use different source assignments for the paper source. Tray Renumber View
  • Lexmark C3326 | Users Guide PDF - Page 54
    Set the paper source for all print jobs. Paper Size/Type Tray [x] (1*) Manual Paper Manual Envelope Specify the paper size or paper type loaded in each paper source. Substitute Size Off Letter/A4 All Listed* Set the printer to substitute a specified paper size if the requested size is not loaded
  • Lexmark C3326 | Users Guide PDF - Page 55
    paper. Feed Direction Short Edge* Long Edge Set the printer to pick paper from the short edge or long edge the longest edge is shorter than the maximum width supported. Note: An asterisk (*) next to a value Labels Bond Envelope Letterhead Preprinted Colored Paper Light Heavy Rough/Cotton Custom
  • Lexmark C3326 | Users Guide PDF - Page 56
    network card. IPv4 Show the IPv4 address. All IPv6 Addresses Show all IPv6 addresses. Reset Print Server Start Reset all active network connections to the printer. Note: This setting removes all network configuration settings. Network Job Timeout Off On* (90 seconds) Set the time before the
  • Lexmark C3326 | Users Guide PDF - Page 57
    WEP Authentication Mode Auto* Open Shared Set WEP Key 57 Description Configure the wireless connection using the Lexmark Mobile Assistant app. Determine the wireless network that the printer connects to. Note: This menu item appears as Wireless Connection Setup in the Embedded Web Server. Establish
  • Lexmark C3326 | Users Guide PDF - Page 58
    Autoconfiguration Off On* IPv6 DNS Address IPv6 Manually Assigned IPV6 Address IPv6 Manually Assigned IPV6 Router Description Enable wireless security through WPA2 Set the static IP address of your printer. Enable IPv6 in the printer. Enable DHCPv6 in the printer. Set the network adapter to accept
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    when a print job requires it, regardless of the default printer language. Note: If PS SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu. Set the printer to process Macintosh binary PostScript print jobs. Notes: • On
  • Lexmark C3326 | Users Guide PDF - Page 60
    Access Control (MAC) addresses: Locally Administered Address (LAA) and Universally Administered Address (UAA). Note: You can change the printer LAA manually. PCL SmartSwitch Off On* Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default
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    On* Off Allow the DHCP and BOOTP clients to update the NTP settings of the printer. Zero Configuration Name Specify a service name for the zero configuration network. Note: This menu item appears only in some printer models. Enable Auto IP On* Off Assign an IP address automatically. DNS Address
  • Lexmark C3326 | Users Guide PDF - Page 62
    Enable mDNS Off On* Update multicast DNS settings. WINS Address Specify a server address for Windows Internet Name Service (WINS). Enable BOOTP Off* On Allow the BOOTP to assign a printer IP address. Restricted Server List Specify an IP address for the TCP connections. Notes: • This menu
  • Lexmark C3326 | Users Guide PDF - Page 63
    Use printer menus 63 Menu item Description SNMP Versions 1 and 2c Enabled Off On* Allow SNMP Set Off On* Enable PPM MIB Off On* SNMP Community Configure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications. SNMP Version 3 Enabled Off On* Set Read
  • Lexmark C3326 | Users Guide PDF - Page 64
    when Enable IPSec is set to On. Pre‑Shared Key Authenticated Connections Host [x] Address Key Configure the authenticated connections of the printer. Note: These menu items appear only when Enable IPSec is set to On. Certificate Authenticated Connections Host [x] Address[/subnet] Address[/subnet
  • Lexmark C3326 | Users Guide PDF - Page 65
    access. Note: An asterisk (*) next to a value indicates the factory default setting. LPD Configuration Note: This menu appears only in network printers or printers that are attached to print servers. Menu item Description LPD Timeout 0-65535 seconds (90*) Set the time‑out value to stop the Line
  • Lexmark C3326 | Users Guide PDF - Page 66
    to PS emulation when a print job received through a USB port requires it, regardless of the default printer language. Note: If PS SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu. Mac Binary PS On Auto* Off Set the
  • Lexmark C3326 | Users Guide PDF - Page 67
    Use printer menus 67 Menu item Description Enable USB Port Disable Enable* Enable menu appears only when a direct Wi‑Fi network is the active network. Menu item Description SSID Specify the service set identifier (SSID) of the Wi‑Fi network. Preferred Channel Number Auto 1-11 (6*) Show the
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    Allow the registered user and other users on the same subnet to send jobs to the printer locally. Options Enable SSL Peer Verification Off On* Verify authenticity of the peer certifi Language Internet Printing Protocol (IPP) B/W Print Color Print Description Control access to the printer functions.
  • Lexmark C3326 | Users Guide PDF - Page 69
    Remote Management Firmware Updates Embedded Web Server Access Import / Export All Settings Out of Service Erase Description Control access to the printer menus. Control access to the printer management options. Local Accounts Menu item Description Add User User Name/Password User Name Password
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    Use printer menus 70 Certificate Management Menu item Configure Certificate Defaults Common Name Organization Name Unit Name Country/Region Province Name City Name Subject
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    time for a print job that you want to repeat. Verify Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time that the printer prints a copy for the user to examine its quality, before printing the remaining copies. Reserve Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week Set
  • Lexmark C3326 | Users Guide PDF - Page 72
    Cloud Connector Cloud Connector Menu item Enable/Disable Connectors Description Enable a cloud service provider. Reports Menu Settings Page Menu item Menu Settings Page Description Print a report that contains the printer menus. Device Menu item Device Information Device Statistics Profile List
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    that are available in each printer language. Print a demo page that is used as a diagnostic tool for print problems. Network Menu item Network are connected to the printer using Wi‑Fi Direct. Note: This menu item appears only when Enable Wi‑Fi Direct is set to On. Troubleshooting Menu item Print
  • Lexmark C3326 | Users Guide PDF - Page 74
    Supplies menu, click Custom Supply Notifications. 4 Select a notification for each supply item. 5 Apply the changes. Setting up e‑mail alerts Configure the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or when there is a paper jam. 1 Open a web browser, and
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    beyond the intended life may damage your Lexmark printer or its associated components. Warning-Potential Damage printer. After resetting the supply or part counter, your printer may display an error indicating the presence of the reset item. Ordering print cartridges Notes: • The estimated cartridge
  • Lexmark C3326 | Users Guide PDF - Page 76
    1 Supported only in the Lexmark CS331 printer model. 2 Supported only in the Lexmark CS431 printer model. Lexmark CS331 Regular high yield print cartridges Item Cyan Magenta Part number 20N0H20 20N0H30 Yellow 20N0H40 Black 20N0H10 Lexmark CS431 Regular extra high yield print cartridges
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    C342XK0 1 Supported only in the Lexmark C3326 printer model. 2 Supported only in the Lexmark C3426 printer model. C3230C0 Lexmark C3224 Regular print cartridges Item Cyan Magenta Part number C320020 C320030 Yellow C320040 Black C320010 Lexmark C3326 Regular high yield print cartridges
  • Lexmark C3326 | Users Guide PDF - Page 78
    the printer 78 Lexmark C3426 Regular extra high yield print cartridges Item Part number Cyan C340X20 Magenta C340X30 Yellow C340X40 Black C340X10 Ordering a waste toner bottle Item Waste toner bottle Part number 20N0W00 Replacing parts and supplies Replacing a print cartridge Note
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    Maintain the printer 79 2 Pull out the print cartridge tray. 3 Remove the used print cartridge. 4 Unpack the new print cartridge. Warning-Potential Damage: Do not expose the underside of the print cartridge to direct light. Extended exposure to light may cause print quality problems. Warning-
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    Maintain the printer 80 5 Insert the new print cartridge. 6 Insert the print cartridge tray, and then close the door. Replacing the waste toner bottle 1 Remove the used waste toner bottle.
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    Maintain the printer 81 Note: To avoid spilling the toner, place the bottle in an upright position. 2 Unpack the new waste toner bottle. 3 Insert the new waste toner bottle. Replacing the tray 1 Remove the used tray. 2 Unpack the new tray. 3 Insert the new tray.
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    Maintain the printer 82 Replacing the manual feeder 1 Remove the tray. 2 Remove the used manual feeder. 3 Unpack the new manual feeder. 4 Insert the new manual feeder. 5 Insert the tray. Replacing the pick tires 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then
  • Lexmark C3326 | Users Guide PDF - Page 83
    Maintain the printer 83 3 Open the front door, and then firmly push it down. 4 Pull out the print cartridge tray. 5 To avoid stray toner contamination, place a sheet of paper on the top of the print cartridge tray, and then insert the print cartridge tray. 6 Close the front door.
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    Maintain the printer 84 7 Remove the tray. 8 Remove the waste toner bottle. 9 Position the printer on its side.
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    Maintain the printer 85 10 Remove the used pick tires. 11 Unpack the new pick tires. Note: To avoid contamination, make sure that your hands are clean.
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    pick tires. 13 Return the printer to its original position, and then insert the waste toner bottle. 14 Insert the tray. 15 Open the front door, and then firmly push it down. 16 Pull out the print cartridge tray. 17 Remove the paper, and then insert the print cartridge tray. 18 Close the front
  • Lexmark C3326 | Users Guide PDF - Page 87
    the electrical outlet. 2 Remove paper from the standard bin. 3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum. 4 Wipe the outside of the printer with a damp, soft, lint‑free cloth. Notes: • Do not use household cleaners or detergents, as they may damage
  • Lexmark C3326 | Users Guide PDF - Page 88
    the paper. Note: Two-sided printing is the default setting in the print driver. • Print multiple pages on a single sheet of paper. • Use the its content and format for accuracy. Moving the printer to another location CAUTION-POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb),
  • Lexmark C3326 | Users Guide PDF - Page 89
    are not under the printer when you set it down. • Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact
  • Lexmark C3326 | Users Guide PDF - Page 90
    Troubleshoot a problem 90 Troubleshoot a problem The printer is not responding Action Step 1 Check if the power cord is connected to the electrical outlet. Yes The problem is solved. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an
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    Troubleshoot a problem 91 Action Yes Step 8 The problem is Turn off the printer, wait for about 10 seconds, and then turn on the solved. printer. Is the printer responding? No Contact customer support. Network connection problems Cannot open Embedded Web Server Action Step 1 Check if the
  • Lexmark C3326 | Users Guide PDF - Page 92
    2 3 4 5 6 9 Note: To find the region settings of the printer and print cartridge, print the Print Quality Test Pages. From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages. Non‑Lexmark supply The printer has detected a non‑Lexmark supply or part installed in the
  • Lexmark C3326 | Users Guide PDF - Page 93
    Troubleshoot a problem 93 Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of thirdparty supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. All life indicators are designed to function with
  • Lexmark C3326 | Users Guide PDF - Page 94
    Troubleshoot a problem 94 Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. • the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading
  • Lexmark C3326 | Users Guide PDF - Page 95
    Troubleshoot a problem 95 Identifying jam locations Notes: • When Jam Assist is set to On, the printer might attempt to flush pages. • When Jam Recovery is set to On or Auto, the printer reprints jammed pages. Jam locations 1 Standard bin 2 Manual feeder 3 Trays 4 Door B 5 Door E Paper jam in the
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    Troubleshoot a problem 96 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Close the door.
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    Troubleshoot a problem 97 4 Remove the tray and the manual feeder. 5 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 6 Insert the manual feeder and the tray. Paper jam in the optional tray 1 Open door B. CAUTION-HOT SURFACE: The inside of the printer might be hot.
  • Lexmark C3326 | Users Guide PDF - Page 98
    Troubleshoot a problem 98 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Close the door. 4 Open door E. 5 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Lexmark C3326 | Users Guide PDF - Page 99
    Troubleshoot a problem 99 6 Close the door. 7 Remove the optional tray. 8 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 9 Insert the tray. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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    Troubleshoot a problem 100 Paper jam in the manual feeder 1 Remove the tray and the manual feeder. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Lexmark C3326 | Users Guide PDF - Page 101
    Troubleshoot a problem 101 3 Insert the manual feeder and the tray. Paper jam in door B 1 Open door B. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 2 Remove the jammed paper from
  • Lexmark C3326 | Users Guide PDF - Page 102
    Troubleshoot a problem 102 • Fuser area
  • Lexmark C3326 | Users Guide PDF - Page 103
    Troubleshoot a problem 103 • Below the fuser area • Duplex unit 3 Close the door.
  • Lexmark C3326 | Users Guide PDF - Page 104
    Troubleshoot a problem 104 Paper feed problems Envelope seals when printing Action Step 1 a Use > Paper Size/Type Yes Go to step 2. Contact customer support. No The problem is solved. The problem is solved. For non‑touch‑screen printer models, press through the settings. b Send the print job
  • Lexmark C3326 | Users Guide PDF - Page 105
    . b Check if the paper guides are positioned correctly. c Print the document. Do the trays link correctly? Step 2 a From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type The problem is solved. For non-touch-screen printer models, press through the settings
  • Lexmark C3326 | Users Guide PDF - Page 106
    Troubleshoot a problem 106 Paper frequently jams Action Yes Step 1 a Remove the tray. b Check if paper is loaded correctly. Go to step 2. Notes: • Make sure that the paper guides are positioned correctly. • Make sure that the stack height is below the maximum paper fill indicator. • Make sure
  • Lexmark C3326 | Users Guide PDF - Page 107
    Troubleshoot a problem 107 Jammed pages are not reprinted Action a From the control panel, navigate to: Settings > Device > Notifications > Jam Content Recovery Yes The problem is solved. For non‑touch‑screen printer models, press through the settings. b In the Jam Recovery menu, select On or
  • Lexmark C3326 | Users Guide PDF - Page 108
    Troubleshoot a problem 108 Action Step 5 a Remove, and then reinstall the print driver. b Print the document. Is the document printed? Yes The problem is solved. Confidential and other held documents do not print Action Yes Step 1 The problem is a From the control panel, check if the
  • Lexmark C3326 | Users Guide PDF - Page 109
    Troubleshoot a problem printer control panel. Navigate to: Settings > Paper > Tray Configuration > Paper Size/Type The problem is solved. For non‑touch‑screen printer see "Linking trays" on page 26. b Print the document. The problem is solved. Is the document printed from the correct tray? No Load
  • Lexmark C3326 | Users Guide PDF - Page 110
    Troubleshoot a problem Slow printing Action Yes Step 1 Go to step 2. Make sure that the printer cable is securely connected to the printer and to the computer, print server, option, or other network device. Is the printer printing slow? Step 2 Go to step 3. a Make sure that the printer is
  • Lexmark C3326 | Users Guide PDF - Page 111
    Troubleshoot a problem 111 Action Yes Step 5 Go to step 6. a Make sure that the printer settings for texture and weight match the paper being loaded. From the control panel, navigate to: Settings > Paper > Media Configuration > Media Types For non‑touch‑screen printer models, press through
  • Lexmark C3326 | Users Guide PDF - Page 112
    Troubleshoot a problem 112 Print quality problems Print quality is poor Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps. "Blank or white pages" on "Dark print" on page 114 "Ghost images" on page page 113 116
  • Lexmark C3326 | Users Guide PDF - Page 113
    Troubleshoot a problem 113 "Toner easily rubs off" on "Uneven print density" on "Horizontal dark Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
  • Lexmark C3326 | Users Guide PDF - Page 114
    Troubleshoot a problem Action a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges. 114 Yes Contact customer support. No The problem is solved. d Insert the print cartridge tray, and then close the door. e Print
  • Lexmark C3326 | Users Guide PDF - Page 115
    Troubleshoot a problem 115 Action Yes Step 2 Go to step 3. a Depending on your operating system, reduce toner darkness from the Printing Preferences or Print dialog. Note: You can also change the setting on the printer control panel. Navigate to: Settings > Print > Quality > Toner problem is
  • Lexmark C3326 | Users Guide PDF - Page 116
    Troubleshoot a problem 116 Ghost images Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Step 1 a
  • Lexmark C3326 | Users Guide PDF - Page 117
    Troubleshoot a problem Action Step 4 a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges. 117 Yes Contact customer support. No The problem is solved. d Insert the print cartridge tray, and then close the door. e
  • Lexmark C3326 | Users Guide PDF - Page 118
    Troubleshoot a problem Action Step 2 a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges. 118 Yes Contact customer support. No The problem is solved. d Insert the print cartridge tray, and then close the door. e
  • Lexmark C3326 | Users Guide PDF - Page 119
    margins correct? Light print No Contact customer support. Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings
  • Lexmark C3326 | Users Guide PDF - Page 120
    Troubleshoot a problem Action Yes Step 3 Go to step 4. a Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel.
  • Lexmark C3326 | Users Guide PDF - Page 121
    customer support. No The problem is solved. d Insert the print cartridge tray, and then close the door. e Print the document. Is the print light? Missing colors Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting
  • Lexmark C3326 | Users Guide PDF - Page 122
    Troubleshoot a problem 122 Action Yes a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. Contact customer support. c Remove, and then insert the print cartridge of the missing color. No The problem is solved. d Insert the print cartridge tray, and then
  • Lexmark C3326 | Users Guide PDF - Page 123
    Troubleshoot a problem 123 Action Step 1 Check the printer for leaked toner contamination. Yes Go to step 2. Is the printer free of leaked toner? Step 2 a From the control panel, navigate the print mottled? No Contact customer support. Go to step 3. The problem is solved. The problem is solved.
  • Lexmark C3326 | Users Guide PDF - Page 124
    Troubleshoot a problem Action Step 5 a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges. 124 Yes Contact customer support. No The problem is solved. d Insert the print cartridge tray, and then close the door. e
  • Lexmark C3326 | Users Guide PDF - Page 125
    Troubleshoot a problem 125 Action Yes Step 2 Go to step 3. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Is the paper curled? Step 3
  • Lexmark C3326 | Users Guide PDF - Page 126
    Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes Step 1 a Adjust the paper guides in the tray to
  • Lexmark C3326 | Users Guide PDF - Page 127
    the print cartridge tray, and then close the door. e Print the document. Is the printer printing solid color or black images? Text or images cut off Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality
  • Lexmark C3326 | Users Guide PDF - Page 128
    The problem is support. solved. d Insert the print cartridge tray, and then close the door. e Print the document. Are text or images cut off? Toner easily rubs off Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting
  • Lexmark C3326 | Users Guide PDF - Page 129
    customer The problem is support. solved. Does toner easily rub off? Uneven print density Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
  • Lexmark C3326 | Users Guide PDF - Page 130
    Troubleshoot a problem Action a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges. 130 Yes Contact customer support. No The problem is solved. d Insert the print cartridge tray, and then close the door. e Print
  • Lexmark C3326 | Users Guide PDF - Page 131
    Troubleshoot a problem 131 Action Yes Step 1 Go to step 2. a Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel
  • Lexmark C3326 | Users Guide PDF - Page 132
    Troubleshoot a problem 132 Vertical dark lines Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes
  • Lexmark C3326 | Users Guide PDF - Page 133
    Troubleshoot a problem Action Step 3 a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges. 133 Yes Contact customer support. No The problem is solved. d Insert the print cartridge tray, and then close the door. e
  • Lexmark C3326 | Users Guide PDF - Page 134
    support. solved. d Insert the print cartridge tray, and then close the door. e Print the document. Do horizontal white lines appear on prints? Vertical white lines Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting
  • Lexmark C3326 | Users Guide PDF - Page 135
    Troubleshoot a problem 135 Action Yes Step 1 Go to step 2. a Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel
  • Lexmark C3326 | Users Guide PDF - Page 136
    . No Take note of the distance, and then contact customer support. Do the repeating defects match any of the measurements? Color quality problems Modifying the colors in printed output For non-touch-screen printer models, press to navigate through the settings. 1 From the control panel, navigate
  • Lexmark C3326 | Users Guide PDF - Page 137
    . Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color laser printers create colors in this manner. How is color specified in a document to be printed? Software programs
  • Lexmark C3326 | Users Guide PDF - Page 138
    Troubleshoot a problem 138 What is manual color correction? When manual color correction is enabled, the printer employs user‑selected color conversion tables to process objects. Manual color correction settings are specific to the type of object being printed (text, graphics, or images). It is
  • Lexmark C3326 | Users Guide PDF - Page 139
    the following information: • Printer problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is
  • Lexmark C3326 | Users Guide PDF - Page 140
    Recycling Lexmark packaging Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you
  • Lexmark C3326 | Users Guide PDF - Page 141
    name: Lexmark C3224dw; Lexmark C3326dw; Lexmark C3426dw; Lexmark CS331dw; Lexmark CS431dw printers Machine type services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, go to http://support.lexmark.com. For information on Lexmark
  • Lexmark C3326 | Users Guide PDF - Page 142
    ® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United States and other (C3326dw, CS331dw, CS431dw, C3426dw) Two-sided: 50 (C3224dw); 52 (C3326dw, CS331dw, CS431dw, C3426dw) Ready 14 Values are subject to change. See www.lexmark
  • Lexmark C3326 | Users Guide PDF - Page 143
    Rules. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options. Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to return used
  • Lexmark C3326 | Users Guide PDF - Page 144
    are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser with the following specifications: Class: IIIb (3b) AlGaAs
  • Lexmark C3326 | Users Guide PDF - Page 145
    (C3224dw); 0.84 (C3326dw, CS331dw); 1.19 (CS431dw, C3426dw) N/A 0.1 The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current
  • Lexmark C3326 | Users Guide PDF - Page 146
    in all countries or regions 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be go to http://support.lexmark.com. Modular component notice Wireless models contain one of the following modular components: Lexmark Regulatory Type/Model Number
  • Lexmark C3326 | Users Guide PDF - Page 147
    of conformity to the requirements of the Directives is available upon request from the Authorized Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html. Compliance is indicated by the CE marking: Restrictions This radio
  • Lexmark C3326 | Users Guide PDF - Page 148
    and used in accordance with the instructions, may cause harmful interference to radio • Consult your point of purchase or service representative for additional suggestions. The manufacturer a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294
  • Lexmark C3326 | Users Guide PDF - Page 149
    this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 Telephone: (859) 232-2000 E-mail: [email protected] Industry Canada compliance statement This Class B digital apparatus
  • Lexmark C3326 | Users Guide PDF - Page 150
    FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International Lexmark or a Lexmark Remarketer, referred to in this statement as "Remarketer." Limited warranty Lexmark warrants that this product: -Is manufactured from new parts, or new and serviceable
  • Lexmark C3326 | Users Guide PDF - Page 151
    attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its
  • Lexmark C3326 | Users Guide PDF - Page 152
    (such as toners and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of liability
  • Lexmark C3326 | Users Guide PDF - Page 153
    hardware options print driver 27 adding internal options print driver 27 adjusting brightness printer display 88 adjusting toner darkness 37 AirPrint color printing 137 FCC notices 146 finding more information about the printer 8 firmware, updating 26 font sample list printing 36 G genuine Lexmark
  • Lexmark C3326 | Users Guide PDF - Page 154
    31 missing colors 121 mobile device printing from 33, 34 Mopria Print Service 33 mottled print 122 moving the printer 88 N noise emission levels 142 Non‑Lexmark supply 92 non‑volatile memory 32 erasing 32 notices 142, 143, 144, 145, 146, 149 O ordering supplies print cartridge 75 waste toner bottle
  • Lexmark C3326 | Users Guide PDF - Page 155
    computer 35 printing from Windows 35 repeating defects on print 136 Replace cartridge, printer region mismatch 92 replacing parts manual feeder 82 pick tires 82 tray 81 replacing supplies print cartridge 78 waste toner bottle 80 reserve print jobs printing from a Macintosh computer 35 printing from
  • Lexmark C3326 | Users Guide PDF - Page 156
    sizes 15 supported paper types 16 supported paper weights 17 T temperature around the printer 18 text cut off on print 127 toner darkness adjusting 37 trays installing 19 linking 26 loading 22 replacing 81 unlinking 26 troubleshooting cannot open Embedded Web Server 91 FAQ about color printing 137
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C3224, C3326, C3426, CS331,
CS431 Printers
User's Guide
April 2020
www.lexmark.com
Machine type(s):
1500
Models:
218, 638, 836, 8c6