Lexmark C532DN User's Guide

Lexmark C532DN - C 532dn Color Laser Printer Manual

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  • Lexmark C532DN | User's Guide - Page 1
    C532, and C534 User's Guide July 2006 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2006 Lexmark International, Inc
  • Lexmark C532DN | User's Guide - Page 2
    may not always be obvious. Lexmark is not responsible for the use of other replacement parts. CAUTION: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plugin ports. This product uses a laser. CAUTION: Use of controls
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    to install internal options 15 Installing a memory card ...18 Installing a flash memory or firmware card 21 Installing a printer hard disk...22 Installing an internal print server or port interface card 24 Reinstalling the system board access cover 25 Attaching cables...26 Loading paper and
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    50 Printing a duplex job manually from a Macintosh computer 50 Printing only black text and graphics 50 Configuring the printer for black-only printing 51 Removing the color supplies ...51 Configuring the printer for color printing and replacing the color supplies 54 Canceling a print job...55
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    69 Conserving supplies...69 Aligning the toner cartridges...69 Cleaning the printhead lenses...70 Ordering supplies...70 Ordering toner cartridges...71 Ordering a transfer belt...72 Ordering a waste toner box ...73 Ordering a fuser...73 Ordering photoconductors ...73 Moving the printer...73 Before
  • Lexmark C532DN | User's Guide - Page 6
    installed 85 Drawers ...85 Flash memory card...85 Hard disk with adapter...86 Infrared adapter ...86 Internal print server...86 Memory card...86 USB/parallel interface card...86 Solving paper feed problems...86 Paper frequently jams...86 Paper jam message remains after jam is cleared 87 Page that
  • Lexmark C532DN | User's Guide - Page 7
    margins...93 Skewed print...93 Blank pages...93 Solid color pages ...93 Paper curl ...94 Toner specks ...94 Toner rubs off ...94 Solving color quality problems...95 Quality menu ...95 Frequently Asked Questions (FAQ) about color printing 97 Contacting Customer Support...100 Notices...102 Power
  • Lexmark C532DN | User's Guide - Page 8
    8
  • Lexmark C532DN | User's Guide - Page 9
    the printer Configured models Basic models The following illustrations show the basic printer models. C532n 1 2 5 4 3 1 Standard exit bin 2 Control panel 3 Standard 250-sheet tray (Tray 1) 4 Manual feeder 5 Tray 1 handhold C530dn, C532dn. C534n, C534dn 1 2 5 4 3 6 1 Standard
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    Standard 250-sheet tray (Tray 1) 4 Tray 1 handhold 5 Multipurpose feeder latch 6 Multipurpose feeder Fully configured model The following illustration shows the fully configured printer model. Not all models can be fully configured by adding an optional 550-sheet drawer. Using the security
  • Lexmark C532DN | User's Guide - Page 11
    of the printer, such as Ready. • Supplies messages-Provide information about supplies, such as Toner Low. • Show-me screens-Provide instructions for resolving common printer errors. These screens are only available when the printer detects an error code. Pressing initiates action on a menu item
  • Lexmark C532DN | User's Guide - Page 12
    based on the printer model or the options installed. Supplies Menu Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan PC Unit Magenta PC Unit Yellow PC Unit Black PC Unit Fuser Transfer Belt Paper Menu Default Source Paper Size/Type Configure MP Substitute Size
  • Lexmark C532DN | User's Guide - Page 13
    Network/Ports TCP/IP IPv6 Wireless Standard Network Network Standard USB USB NetWare AppleTalk LexLink USB Direct Help Color Quality Print Quality Printing Guide Supplies Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Learning about the printer 13
  • Lexmark C532DN | User's Guide - Page 14
    printer supports one optional drawer which allows an additional 550 sheets of paper to be loaded. CAUTION: If you are installing a 550-sheet drawer after setting up the printer, turn the printer off and unplug the power cord before continuing. 1 Unpack the 550-sheet drawer, and remove any packing
  • Lexmark C532DN | User's Guide - Page 15
    can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal. Available options Memory cards • Printer memory • Flash memory • Fonts Firmware cards
  • Lexmark C532DN | User's Guide - Page 16
    Note: Before attempting to access the system board, see "Using the security lock feature" on page 10 and verify there is no security lock on the system board cover. 1 Notice the eight screws located on the metal plate. Turn the screws
  • Lexmark C532DN | User's Guide - Page 17
    3 Pull the metal plate forward to remove it. 4 Use the illustration to locate the connector for the card being installed. 1 4 2 3 1 Memory card connector 2 Internal print server connector 3 Hard disk connector 4 Firmware and flash memory card connectors Installing options 17
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    before touching any system board electronic components or connectors. Installing a memory card The system board has one connector for an optional memory card. CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord before continuing
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    2 1 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place. Make sure each latch fits over the notch located on either side of the memory card. Installing options 19
  • Lexmark C532DN | User's Guide - Page 20
    6 Reinstall the system board access cover. 7 Set the printer software to recognize the memory card. a Click Start ΠSettings ΠPrinters. b Double-click the printer icon. c Click File ΠProperties. d Click the Install Options tab. e Increase the printer memory to the appropriate number. f Click OK
  • Lexmark C532DN | User's Guide - Page 21
    : If installing a flash memory or firmware card after setting up the printer, turn the printer off, and unplug the power cord before continuing. 1 Access the system board. For more information, see "Accessing the system board to install internal options" on page 15. 2 Unpack the memory card. Note
  • Lexmark C532DN | User's Guide - Page 22
    printer software to recognize the flash memory. a Click Start ΠSettings ΠPrinters. b Double-click the printer icon. c Click File ΠProperties. d Click the Install For more information, see "Accessing the system board to install internal options" on page 15. 2 Remove the mounting plate, hard disk,
  • Lexmark C532DN | User's Guide - Page 23
    system board. The hard disk snaps into place. 1 2 9 Reinstall the system board access cover. For more information, see "Reinstalling the system board access cover" on page 25. Installing options 23
  • Lexmark C532DN | User's Guide - Page 24
    Access the system board. For more information, see "Accessing the system board to install internal options" on page 15. 2 Unpack the internal print server or port interface card. 3 Locate the two screws on the printer that attach the metal plate to the connector slot. Remove and save the two screws
  • Lexmark C532DN | User's Guide - Page 25
    Reinstalling the system board access cover Note: This operation requires a #2 Phillips screwdriver. 1 Align and place the eight keyholes on the system board metal plate onto the screws on the system board. 2 Slide the metal plate down. Installing options 25
  • Lexmark C532DN | User's Guide - Page 26
    printer to the computer using a USB cable or an Ethernet cable. A USB port requires a USB cable. Be sure to match the USB symbol on the cable with the USB symbol on the printer. Match the appropriate cable with the connector shown: 2 1 1 Ethernet connector 2 USB symbol 3 USB connector 3 Installing
  • Lexmark C532DN | User's Guide - Page 27
    in Tray 1. Proper paper loading prevents jams and facilitates trouble-free printing. Do not remove trays while a job prints or while Busy blinks on the display. Doing so may cause a jam. 1 Grasp the handle and pull the tray out. Remove the tray completely. 2 Squeeze the width guide tabs together
  • Lexmark C532DN | User's Guide - Page 28
    level surface. 5 Load the paper stack with the recommended print side faceup. Load the stack toward the back of the tray as shown. When loading preprinted letterhead, place the header toward the front of the tray. 6 Squeeze the width guide tabs, and slide the width guide to lightly touch the side of
  • Lexmark C532DN | User's Guide - Page 29
    . For more information, see "Setting the Paper Size and Paper Type" on page 35. Loading the optional 550-sheet tray The optional 550-sheet drawer consists of a 550-sheet tray and a support unit. This tray is loaded in the same way that the standard tray is loaded. The only differences between the
  • Lexmark C532DN | User's Guide - Page 30
    Loading the multipurpose feeder 1 Push the multipurpose feeder latch to the right. 2 Pull the multipurpose feeder door down. 3 Grasp the extension, and then pull it straight out until it is fully extended. Loading paper and specialty media 30
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    fan them. Straighten the edges on a level surface. 5 Locate the stack height limiter and tab. Note: Do not exceed the maximum stack height by forcing paper under the stack height limiter. 4 3 2 1 1 Stack height limiter 2 Size indicators 3 Width guide 4 Tab Loading paper and specialty media 31
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    Paper not kept in a tray can also be loaded into the multipurpose feeder. The multipurpose feeder can be closed when not in use. From Print Properties, set the Paper Size and Paper Type. When Load MP Feeder with appears on the display quality paper designed for laser printers. • Remove paper from
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    page 32. 3 Push the paper in until it stops. The printer pulls it in farther. Using the manual feeder Use the manual feeder to load single sheets not kept in a tray, such as letterhead. From Print Properties, set the Paper Size and Paper Type. When Load manual feeder with appears on the display
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    exit bin holds up to 250 sheets of 20 lb paper. It collects print jobs facedown. The standard exit bin collects every type of paper and specialty media the printer supports. For more information, see "Paper and specialty media guide" on page 37. Attaching the standard exit bin To attach the standard
  • Lexmark C532DN | User's Guide - Page 35
    . Rotate the paper stop back into its closed position. Setting the Paper Size and Paper Type Note: Trays with matching Paper Size and Paper Type settings are automatically linked by the printer. When a linked tray runs out of paper, the printer draws from another tray. Loading paper and specialty
  • Lexmark C532DN | User's Guide - Page 36
    with same size and type of paper, set the Paper Type to be the same for both trays. To disable tray linking, set the Paper Type setting to be different for each tray. For information about linking trays, see the Paper menu table in the Menus and Messages Guide. Loading paper and specialty media 36
  • Lexmark C532DN | User's Guide - Page 37
    unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to media curling prior to printing and can cause feeding problems. Smoothness Media smoothness directly affects print quality. If media is too rough, toner cannot fuse to it properly. If media is too smooth, it can
  • Lexmark C532DN | User's Guide - Page 38
    waste that does not meet DIN 19 309 • Media weighing less than 60 g/m2 (16 lb) • Multiple-part forms or documents Selecting media Using appropriate media prevents jams and helps ensure trouble-free printing. To help avoid jams is acceptable for laser printers. Paper and specialty media guide 38
  • Lexmark C532DN | User's Guide - Page 39
    Transparency. For more information, see "Setting the Paper Size and Paper Type" on page 35. • Feed transparencies from the standard tray (Tray 1) or the multipurpose feeder. • Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure transparencies
  • Lexmark C532DN | User's Guide - Page 40
    not supported on this product. Use only paper labels. When printing on labels: • From the printer software, MarkVision Professional, or the control panel, set the Paper Type to Labels. • Use only letter-, A4-, and legal-size label sheets. • Use labels designed specifically for laser printers. Check
  • Lexmark C532DN | User's Guide - Page 41
    labels, see the Card Stock & Label Guide Supported paper sizes -supported X-unsupported Paper size Dimensions Standard 250-sheet Optional 550-sheet Multipurpose tray (Tray 1) tray (Tray 2) feeder or manual feeder Letter 215.9 x 279.4 mm (8.5 x 11 in.) Legal 215.9 x 355.6 mm (8.5 x 14 in
  • Lexmark C532DN | User's Guide - Page 42
    Paper size Dimensions Standard 250-sheet Optional 550-sheet Multipurpose tray (Tray 1) tray (Tray 2) feeder or manual feeder Statement 139.7 x 215.9 mm X *This size setting formats the page or envelope for 215.9 x 355.6 mm (8.5 x 14 in.) for the 250-sheet tray unless the size is specified
  • Lexmark C532DN | User's Guide - Page 43
    labels are not supported. Paper types and weights Optional 550-sheet Multipurpose tray (Tray 2) feeder or manual feeder Duplex X X X X X Paper type Standard 250-sheet tray Optional 550-sheet tray Multipurpose feeder or (Tray 1) (Tray 2) manual feeder Plain (xerographic or business
  • Lexmark C532DN | User's Guide - Page 44
    the printer first. 4 Vinyl labels are not supported. 5 Use sulfite, wood-free, or up to 100% cotton envelopes. 6 Maximum weight for 100% cotton envelopes is 90 g/m2. 7 105 g/m2 (28 lb bond) envelopes must not exceed 25% cotton content. Paper capacities Paper type Standard 250-sheet tray (Tray
  • Lexmark C532DN | User's Guide - Page 45
    . Selection and handling of paper and specialty media can affect how reliably documents print. Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. For more
  • Lexmark C532DN | User's Guide - Page 46
    printer memory. Printing confidential and other held jobs from Windows printer until you choose to delete them. Printing confidential and other held jobs from Macintosh 1 With a document open, choose File ΠPrint. 2 From the Copies & Pages or General pop-up menu, choose Job Routing. a When using Mac
  • Lexmark C532DN | User's Guide - Page 47
    a held job. Many USB flash memory devices are tested and approved for use with the printer. For more information, see the Lexmark Web site at www.lexmark.com. Notes: • USB devices must be compatible with the USB 2.0 standard. • Hi-Speed USB devices must support the Full-Speed standard as well
  • Lexmark C532DN | User's Guide - Page 48
    leaving the initial USB menu screen, you can still print PDFs from the USB flash memory device as held jobs. Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly. 1 Make sure the printer is on and Ready
  • Lexmark C532DN | User's Guide - Page 49
    is attached to a network, print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 Make sure the printer is on and Ready appears. 2 From the control panel, press . 3 Press until Reports appears, and then
  • Lexmark C532DN | User's Guide - Page 50
    Page order is set to Normal. 10 From the Print options area, select Odd numbered pages . 11 Click Print. Printing only black text and graphics To print with black toner only for an extended period, set the printer to Color Lock Out mode, and remove and store the color printing supplies. Printing
  • Lexmark C532DN | User's Guide - Page 51
    Note: Store the color supplies in a clean, cool, dark, dry place where the photoconductors will not be touched or scratched. Configuring the printer for black-only printing 1 Turn the printer off. 2 From the control panel, hold down and while turning the printer on. 3 Release the buttons when the
  • Lexmark C532DN | User's Guide - Page 52
    the handle. Remove all three color photoconductors. 4 Wrap each photoconductor in its original packaging or in a sheet of paper. Tape the packaging to secure it, but do not let the tape touch the shiny photoconductor drums. 1 2 5 Place the photoconductors in their original box, or in any clean
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    6 Close the box to protect the photoconductors from light. 7 Lift the small toner cartridge handles slightly and pull straight out. Remove all three color toner cartridges. 8 Place the toner cartridges in a clean, sturdy box. 9 Close the lower door. Printing 53
  • Lexmark C532DN | User's Guide - Page 54
    , hold down and while turning the printer on. 3 Release the buttons when the clock appears, and wait for CONFIG MENU to appear. Locate the color residue on the clear end of each photoconductor. Match the residue to the color label on the transfer belt. 4 Press until Color Lock Out appears, and then
  • Lexmark C532DN | User's Guide - Page 55
    . If supplies were not installed, you may see any of the following messages: 84 Cyan PC Unit missing 84 Magenta PC Unit missing 84 Yellow PC Unit missing 31 Missing or defective Cyan cartridge 31 Missing or defective Magenta cartridge 31 Missing or defective Yellow cartridge Canceling a print
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    a job to cancel. 3 Click the trash icon. Canceling a print job from Mac OS X 1 Choose Applications ΠUtilities, and then double-click Print Center or Printer Setup Utility. 2 Double-click the printer you are printing to. 3 From the printer window, select the job to cancel. 4 From the icon bar at the
  • Lexmark C532DN | User's Guide - Page 57
    . • Do not load the manual feeder while the printer is printing. Wait for Load manual feeder with to appear. • Push all trays in firmly after loading media. • Make sure the guides in the trays are properly positioned and are not pressing too tightly against the paper. • Make sure all media sizes
  • Lexmark C532DN | User's Guide - Page 58
    203 203 202 230 201 250 200 241 200 242 Accessing jam areas Open doors and covers, and remove trays to access jam areas. The illustration shows the possible jam areas. 1 2 7 3 1 Upper door 2 Fuser cover 3 Inner door 4 Lower door 5 Standard tray (Tray 1) 4 6 5 Clearing jams 58
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    page 60 "Clearing Tray 2 jams" on page 61 "Clearing jams behind the inner door" on page 62 "Jams under the photoconductors" on page 62 200.xx Paper Jam Jam in the manual feed slot "Clearing jams in the manual feeder" on page 68 201.xx Paper Jam Jam between an input sensor and the fuser "Jams
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    jams just beyond Tray 1 If the paper did not feed from Tray 1 correctly, the jam is in the tray. 241.xx Paper Jam appears. 1 Open Tray 1. 2 Remove the jam. 3 Reinsert the tray. If the paper fed from Tray 1 and jammed just beyond the tray, 200.xx Paper Jam appears. 1 Open Tray 1. 2 Remove the jam
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    Tray 2 jams If the paper did not feed from Tray 2 correctly, the jam is in the tray. 242.xx Paper Jam appears. 1 Open Tray 2. 2 Remove the jam. 3 Reinsert the tray. If the paper fed from Tray 2, but is caught between Tray 1 and Tray 2, 242.xx Paper Jam may appear. 1 Open Tray 2. 2 Grasp the paper
  • Lexmark C532DN | User's Guide - Page 62
    is caught between Tray 1 and Tray 2, 200.xx Paper Jam may appear. 1 Open Tray 1. 2 Pull the paper up and then out of the tray. 3 Reinsert the tray. Clearing jams behind the inner door If the paper is jammed behind the inner door, but not under the photoconductors, 200.xx Paper Jam appears. Warning
  • Lexmark C532DN | User's Guide - Page 63
    the color supplies" on page 51). Clear the jam, and then replace the photoconductors. 2 1 4 Close the lower door, and then close the upper door. Clearing jams under the fuser or fuser cover Jams under the fuser or fuser cover When paper is jammed under the fuser or the fuser cover, 201.xx Paper Jam
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    the fuser When paper jams both under the fuser and in the slot behind the fuser, 202.xx Paper Jam appears. CAUTION: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser to cool before clearing jams from this area. Warning: To avoid overexposing the photoconductors
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    the standard exit bin When paper jams in the standard exit bin, 203.xx Paper Jam appears. Grasp the paper and pull it away from the bin. Clearing jams in the duplex path Jams under the rollers near the fuser When paper is jammed under the rollers near the fuser, 203.xx Paper Jam appears. 1 Open the
  • Lexmark C532DN | User's Guide - Page 66
    area When paper is jammed between the inner door and the lower door, 230.xx Paper Jam appears. 1 Open the upper door. 2 Pull the jammed paper straight up. Note: For more room to grasp the paper, pull the handle to open the lower door. 1 2 3 Remove the jam and close the door(s). Clearing jams 66
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    paper jams entering Tray 1, 230.xx Paper Jam appears. 1 Remove Tray 1. 2 Pull the jammed paper down and out. 3 Replace the tray. When paper jams as shown in the following illustration, 200.xx Paper Jam or 230.xx Paper Jam appears. 1 Open Tray 1. 2 Pull the jammed paper straight up. Note: If no jam
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    Clearing jams in the manual feeder When paper is not placed far enough into the manual feeder, the display prompts you to insert paper. If the paper is pushed far enough into the manual feeder for the printer to sense it, but not far enough to feed properly, 200.xx Paper Jam appears. In either case,
  • Lexmark C532DN | User's Guide - Page 69
    supplies by printing the first copy and checking it for accuracy before printing the remaining copies. For more information, see "Printing confidential and other held jobs" on page 45. Aligning the toner cartridges Sometimes replacing the transfer belt affects the alignment of the toner cartridges
  • Lexmark C532DN | User's Guide - Page 70
    Open the upper and inner doors. 2 Remove all four toner cartridges. For more information, see "Removing the color supplies" on page 51, but do not remove the photoconductors for this procedure. 3 Locate the four printhead lenses. 1 1 Printhead lenses 4 Clean the lenses using a can of compressed air
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    Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper. Ordering toner cartridges When 88 Cyan cartridge low, 88 Magenta cartridge low, 88 Yellow cartridge low, or 88 Black cartridge low appears on the control panel or when the print becomes faded, first try
  • Lexmark C532DN | User's Guide - Page 72
    Note: Because transfer belt life is affected by environment, duty cycle, and toner coverage, actual page count at the end of life may vary. For installation information, see the documentation that came with the transfer belt. Part number 40X3572 Part name Transfer belt Maintaining the printer 72
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    When Black PC Unit Life Warning or Cyan PC Unit Life Warning, Magenta PC Unit Life Warning, or Yellow PC Unit Life Warning appears, you need to order replacement photoconductor(s). Part number C53030X C53034X Part name Photoconductor Unit Photoconductor Unit, Multi-Pack Moving the printer Before
  • Lexmark C532DN | User's Guide - Page 74
    can be safely moved to another location by following these precautions: • Remove all printer options before moving the printer. • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to
  • Lexmark C532DN | User's Guide - Page 75
    saves the setting as the new default. Ready appears on the display. Disabling control panel menus Since many people could be using the printer, a support person may choose to lock the control panel menus to keep menu settings from being changed. 1 Make sure the printer is turned off. 2 From the
  • Lexmark C532DN | User's Guide - Page 76
    Selection appears, followed by Ready. Restoring factory default settings Menu settings marked with an asterisk (*) indicate the active settings. You can restore the original printer settings, often referred to as the factory default settings. 1 Make sure the printer is on and Ready appears. 2 From
  • Lexmark C532DN | User's Guide - Page 77
    The following factory default settings are restored: • All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets. • All settings return to the factory default settings except Display Language in the Setup menu and custom settings in the Parallel, Serial
  • Lexmark C532DN | User's Guide - Page 78
    , press . 8 Press until Exit Config Menu appears, and then press . Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Disabling printer hard disk encryption This functionality is only available when a printer hard disk is installed and working properly. Warning: All
  • Lexmark C532DN | User's Guide - Page 79
    the address line, enter the IP address of the printer or print server to be protected using the format: http://ip_address/. 2 Click Configuration. 3 Under Other Settings, click Security. 4 Click Confidential Print Setup. Supporting IPSec Internet Protocol Security (IPSec) provides authentication and
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    lets a system support person select the desired level of security. Prior to use, at least one user name and password must be assigned from the settings page. To configure SNMPv3 through the Embedded Web Server: 1 Open a Web browser. In the address line, enter the IP address of the printer or print
  • Lexmark C532DN | User's Guide - Page 81
    Secure mode • Unsecured Only-Allows the port to open only when the printer is not in Secure mode Note: A password must be set to enable Secure mode. Once enabled, only the ports set to Secure and Unsecure will be open. To configure Secure mode using the Embedded Web Server: 1 Open a Web browser. In
  • Lexmark C532DN | User's Guide - Page 82
    Test and Ready do not appear, turn the printer off and contact Customer Support. Error message about reading USB drive appears USB device may not be supported. For information regarding tested and approved USB flash memory devices, see the Lexmark Web site at www.lexmark.com. Troubleshooting 82
  • Lexmark C532DN | User's Guide - Page 83
    error has occurred. • Print the job. (Only part of the job may print.) • Delete the job. Printer has insufficient memory. Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. Printer has received invalid data. Delete the job. Troubleshooting
  • Lexmark C532DN | User's Guide - Page 84
    can print your job. Turn the printer off and back on to exit Hex Trace mode. Tray linking does not work Cause Tray linking is not configured properly. Solution • Make sure the media size and type are the same in both trays. • Make sure the paper guides in the trays are set for the correct media
  • Lexmark C532DN | User's Guide - Page 85
    you are using. Mac OS 9 users: Make sure the printer is set up in the Chooser. Troubleshooting for specific options follows. If the suggested corrective action does not fix the problem, contact Customer Support. Drawers • Make sure the connection between the drawer and printer is secure. • Make
  • Lexmark C532DN | User's Guide - Page 86
    is securely connected. Solving paper feed problems Paper frequently jams Cause Solution Media loaded does not meet the printer specifications. Use recommended paper and other specialty media. For detailed specifications, see the Card Stock & Label Guide available on the Lexmark Web site at www
  • Lexmark C532DN | User's Guide - Page 87
    Exit Config Menu appears, and then press . The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Troubleshooting 87
  • Lexmark C532DN | User's Guide - Page 88
    " on page 88. • Remove and reinstall the photoconductors. For more information about installing supplies, see the User's Guide on the Software and Documentation CD. Note: If you have not resolved the issue, adjust the color alignment again. Adjusting the color alignment 1 Make sure the printer is
  • Lexmark C532DN | User's Guide - Page 89
    occurs, replace the photoconductor unit. • If the problem is on the back of the page, replace the transfer belt. Light colored line, white line, or incorrectly colored line Example ABCDE ABCDE Cause Toner cartridge is defective. Photoconductors are defective. Transfer belt is defective. Printhead
  • Lexmark C532DN | User's Guide - Page 90
    . • Make sure the media you load in the trays is not damp. • Make sure the Paper Type and Paper Weight settings match the type of media you are using. Color Saver is On. Turn Color Saver off. Toner is low. Replace the toner cartridge. Toner cartridge is defective or worn. Troubleshooting 90
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    . Transfer belt is worn or defective. Photoconductor is worn or defective. Fuser is worn or defective. Toner is in the paper path. Solution Reinstall or replace the cartridge. Replace the transfer belt. Replace the photoconductor. Replace the fuser. Call for customer service. Troubleshooting 91
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    is worn or defective. Solution Replace the toner cartridge. Replace the photoconductor. Characters have jagged or uneven edges Cause Downloaded font is not supported. Solution If you are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the
  • Lexmark C532DN | User's Guide - Page 93
    the printer specifications. Blank pages Cause Toner is low. Toner cartridge is defective or empty. Solid color pages Solution • Remove the toner cartridge from the printer. Shake the cartridge back and forth several times, and then reinstall it. • Install a new toner cartridge. Replace the toner
  • Lexmark C532DN | User's Guide - Page 94
    the media path. Toner rubs off Solution Replace the defective or worn toner cartridges. Call for customer service. Cause Solution Specialty media is being used. Make sure the correct Media Type is selected. The Paper Weight setting in the Paper Menu is wrong Change the Paper Weight from Normal
  • Lexmark C532DN | User's Guide - Page 95
    to solve typical color problems. Quality menu Menu item Print Mode Color Correction Print Resolution Toner Darkness Enhance Fine Lines Description Settings Specifies whether images are printed in monochrome grayscale or in color Note: Color is the default setting. Color Black Only Adjusts the
  • Lexmark C532DN | User's Guide - Page 96
    or decreasing the -5 to 5 amount of toner being used for each color Note: 0 is the default setting. Prints sample pages for each of the RGB and CMYK color conversion tables used in the printer sRGB Display sRGB Vivid Notes: Display-True Black • Selecting any setting prints the sample. Vivid
  • Lexmark C532DN | User's Guide - Page 97
    • RGB Text • RGB Graphics Manual Color Œ • CMYK Image • CMYK Text • CMYK Graphics Color Adjust Description Settings Customizes the RGB color conversions Vivid Notes: sRGB Display • sRGB Display is the default setting. This applies a color Display-True Black conversion table that tries to
  • Lexmark C532DN | User's Guide - Page 98
    What is CMYK color? Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and color laser printers create colors in this
  • Lexmark C532DN | User's Guide - Page 99
    examine the color samples pages and identify the box whose color is the closest to the desired color. The color combination labeled on the box can then be used for modifying the color of the object in a software program. For instructions, see the software program Help. Manual Color Correction may
  • Lexmark C532DN | User's Guide - Page 100
    values are known as CMYK color. The default increment is 10% for Black and 20% each for Cyan, Magenta, and Yellow. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken
  • Lexmark C532DN | User's Guide - Page 101
    In the U.S. or Canada, call (1-800-539-6275). For other countries/regions, visit the Lexmark Web site at www.lexmark.com. Troubleshooting 101
  • Lexmark C532DN | User's Guide - Page 102
    include technical inaccuracies or typographical errors. Changes are periodically made to United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply
  • Lexmark C532DN | User's Guide - Page 103
    part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc
  • Lexmark C532DN | User's Guide - Page 104
    .lexmark.com for current values. Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific Lexmark Web site at www.lexmark.com for your local sales office phone number. ENERGY STAR Applicable only to models with a duplexer installed. Laser notice The printer
  • Lexmark C532DN | User's Guide - Page 105
    in the wavelength of 770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this
  • Lexmark C532DN | User's Guide - Page 106
    12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. To obtain warranty service you may be required to present proof of original
  • Lexmark C532DN | User's Guide - Page 107
    with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark specifications
  • Lexmark C532DN | User's Guide - Page 108
    drawer installing 14 802.1x authentication 80 A aligning toner cartridges 69 attaching cables 26 B black-only printing 51 brightness, adjusting 75 buttons, control panel Back 11 Menu 11 navigation 11 numeric keypad 11 Select 11 Stop 11 C cables, attaching Ethernet 26 USB 26 calling Customer Support
  • Lexmark C532DN | User's Guide - Page 109
    memory card 18 memory cards 15 port interface card 24 ordering fuser 73 photoconductors 73 toner cartridges 71 transfer belt 72 waste toner box 73 P paper capacities 44 letterhead 38 preprinted forms 38 setting size 35 setting type 35 storing 41 paper feed troubleshooting message remains after jam
  • Lexmark C532DN | User's Guide - Page 110
    standard tray loading 27 status of supplies, checking 69 storing media 41 paper 41 supplies 69 supplies conserving 69 removing photoconductor 51 removing toner cartridges 51 status of 69 storing 69 supplies, ordering fuser 73 photoconductors 73 toner cartridges 71 transfer belt 72 waste toner box 73
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C530, C532, and C534
User's Guide
July 2006
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2006 Lexmark International, Inc
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550