Lexmark MS610de Print Quality Guide

Lexmark MS610de Manual

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  • Lexmark MS610de | Print Quality Guide - Page 1
    Print Quality Guide Page 1 of 19 Print Quality Guide If the solutions here do not correct the problem, then contact customer support. You may have a printer part that requires adjustment or replacement. Characters have jagged or uneven edges Action Yes Step 1 Go to step 2. a Print a font sample
  • Lexmark MS610de | Print Quality Guide - Page 2
    system, specify the paper size from Printing Preferences or from the Print dialog. b Resend the print job. Go to step 4. Is the page or image clipped? Step 4 a Reinstall the imaging unit. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warning-Potential
  • Lexmark MS610de | Print Quality Guide - Page 3
    printer control panel, decrease the toner darkness. Note: 8 is the factory default setting. b Resend the print job. Yes The problem is solved. No Go to step 2. Did the gray background disappear from the prints? Step 2 The problem is solved. Reinstall the imaging unit and the toner cartridge
  • Lexmark MS610de | Print Quality Guide - Page 4
    Quality Guide Page 4 of 19 Action Yes Step 2 Go to step 3. From the printer control panel, set the paper size in the Paper menu to match the paper loaded in the tray. Does the paper size match the paper loaded in the tray? Step 3 a Depending on your operating system, specify the paper size
  • Lexmark MS610de | Print Quality Guide - Page 5
    Print Quality Guide Page 5 of 19 Action Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Is the paper still curled? Yes Contact customer support. No The problem is solved.
  • Lexmark MS610de | Print Quality Guide - Page 6
    still appear? Step 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Yes Go to step 6. No The problem is solved. Contact customer The problem is solved. support at http://support.lexmark. com or your service representative. Print is too
  • Lexmark MS610de | Print Quality Guide - Page 7
    dark? Step 6 Replace the imaging unit, and then resend the print job. Contact customer support. The problem is solved. Is the print still too dark? Print is too light Action Step 1 a From the Quality menu on the printer control panel, increase the toner darkness. Note: 8 is the factory default
  • Lexmark MS610de | Print Quality Guide - Page 8
    printer control Go to step 5. panel, change the texture settings in the Paper Texture menu to match the paper you are printing on. Go to step 6. The problem is solved. Is the print still too light? Step 6 Go to step 7. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge
  • Lexmark MS610de | Print Quality Guide - Page 9
    than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Is the printer still printing blank pages? Step 3 Replace the imaging unit, and then resend the print job. Contact customer support. Is
  • Lexmark MS610de | Print Quality Guide - Page 10
    Quality Guide Page 10 of 19 Action Step 1 Measure the distance between the defects. Check for a distance between the defects that equals: • 97 mm (3.82 in.) • 47 mm (1.85 in.) • 38 mm (1.5 in.) Is the distance between defects equal to one of the listed measurements? Step 2 Replace the imaging unit
  • Lexmark MS610de | Print Quality Guide - Page 11
    the print job. Go to step 4. Do shadow images still appear on prints? Step 4 Replace the imaging unit, and then resend the print job. Contact customer support. Do shadow images still appear on prints? Skewed print No Load paper with the correct paper type and weight in the tray. Change the
  • Lexmark MS610de | Print Quality Guide - Page 12
    more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. Is the printer printing solid black pages? Step 2 Replace the imaging unit, and then resend the print job. Contact customer support. Is
  • Lexmark MS610de | Print Quality Guide - Page 13
    than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. Do streaked horizontal lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Contact customer support. Do
  • Lexmark MS610de | Print Quality Guide - Page 14
    the cartridge. b Resend the print job. The problem is solved. Do streaked vertical lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact customer The problem is solved. support at http://support.lexmark
  • Lexmark MS610de | Print Quality Guide - Page 15
    for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Do horizontal voids appear on prints? Step 4 Replace the imaging unit, and then resend the print job. Contact customer support. Do
  • Lexmark MS610de | Print Quality Guide - Page 16
    cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Do vertical voids appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Contact customer support. Do vertical voids appear on prints? Toner specks appear on
  • Lexmark MS610de | Print Quality Guide - Page 17
    on prints? Step 2 Replace the imaging unit, and then resend the print job. Does fog or shading appear on prints? Yes Go to step 2. No The problem is solved. Contact customer The problem is solved. support at http://support.lexmark. com or your service representative. Toner rubs off ABC DEF
  • Lexmark MS610de | Print Quality Guide - Page 18
    : Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems. E-mail You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond and provide you with information to
  • Lexmark MS610de | Print Quality Guide - Page 19
    your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product. Telephone support is
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Print Quality Guide
If the solutions here do not correct the problem, then contact customer support. You may have a printer part that requires
adjustment or replacement.
Characters have jagged or uneven edges
Action
Yes
No
Step 1
a
Print a font sample list to check if the fonts you are using are supported by
the printer.
1
From the printer control panel, navigate to:
Menus
>
Reports
>
Print Fonts
2
Select
PCL Fonts
or
PostScript Fonts
.
b
Resend the print job.
Are you using fonts that are supported by the printer?
Go to step 2.
Select a font that is
supported by the printer.
Step 2
Check if the fonts installed on the computer are supported by the printer.
Are the fonts installed on the computer supported by the printer?
The problem is solved.
Contact
customer
support
.
Clipped pages or images
Leading edge
Trailing edge
ABCDE
ABCDE
ABCDE
Print Quality Guide
Page 1 of 19