Lexmark MS610dn User's Guide

Lexmark MS610dn Manual

Lexmark MS610dn manual content summary:

  • Lexmark MS610dn | User's Guide - Page 1
    MS510 and MS610 Series User's Guide Important: Click here before using this guide. November 2013 Machine type(s): 4514 Model(s): 630, 635, 646 www.lexmark.com
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    Verifying printer setup...32 Using MS510dn and MS610dn 33 Learning about the printer...33 Printer configurations ...33 Using the printer control panel...34 Understanding the colors of the Sleep button and indicator lights 35 Attaching cables...36 Accessing the controller board ...37 Loading paper
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    the IP address of the computer...73 Finding the IP address of the printer ...73 Accessing the Embedded Web Server ...73 Customizing the home screen ...74 Activating the home screen applications...74 Setting up Remote Operator Panel...76 Exporting and importing a configuration...76 Loading paper and
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    setup page...98 Checking the status of parts and supplies ...98 Saving energy...99 Restoring factory default settings...103 Securing the printer ...104 Paper and specialty media guide 108 Using specialty media...108 Paper guidelines...110 Supported paper sizes, types, and weights 113 Understanding
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    paper and toner...164 Recycling...164 Maintaining the printer 166 Cleaning the printer...166 Ordering parts and supplies...166 Estimated number of remaining pages 169 Storing supplies...169 Replacing supplies...169 Moving the printer...173 Clearing jams 175 Avoiding jams...175 Understanding jam
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    product uses a laser. Use of controls in your operating instructions that discusses up the printer, then turn the printer off, problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a service
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    set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. SAVE THESE INSTRUCTIONS.
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    and solving problems Instructions for: • Connecting the printer to an Ethernet network • Troubleshooting printer connection problems Find it here Setup documentation-The setup documentation came with the printer and is also available at http://support.lexmark.com. User's Guide and Quick
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    software The latest supplemental information, updates, and customer support: • Documentation • Driver downloads • Live chat support • E‑mail support • Voice support Warranty information Find it here Windows or Mac Help-Open a printer software program or application, and then click Help. ? Click
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    standard or the CEN Technical Committee 156 standard. • Provide a flat, sturdy, and stable surface. • Keep the printer: - Clean, dry, and free of dust. - Away from stray staples and paper clips. - Away from the direct airflow of air conditioners, heaters, or ventilators. - Free from direct sunlight
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    Selecting a location for the printer 11 5 4 1 1 3 2 1 Right side 305 mm (12 in.) 2 Front 508 mm (20 in.) 3 Left side 203 mm (8 in.) 4 Rear 203 mm (8 in.) 5 Top 305 mm (12 in.)
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    memory - Fonts - Firmware • Forms Barcode • Prescribe • IPDS • PrintCryption • Hard disk* • Internal Solutions Ports (ISP)* - Parallel 1284‑B interface - MarkNet N8130 10/100 fiber interface - RS‑232‑C serial interface * This internal option is available only in the MS610de printer model. Accessing
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    any controller board electronic components or connectors. 1 Access the controller board. For the MS510dn and MS610dn printer models, see "Accessing the controller board" on page 37. For the MS610de printer model, see "Accessing the controller board" on page 71. 2 Unpack the optional card. Warning
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    and MS610dn printer models, close the controller board access door. For the MS610de printer model, close the controller board shield, and then close the access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver
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    separately and attached to the controller board. 1 Access the controller board. For the MS510dn and MS610dn printer models, see "Accessing the controller board" on page 37. For the MS610de printer model, see "Accessing the controller board" on page 71. 2 Unpack the memory card. Warning-Potential
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    For more information, see "Adding available options in the print driver" on page 28. Installing an Internal Solutions Port The controller board supports one optional LexmarkTM Internal Solutions Port (ISP). This option is supported only in MS610de printer model. Note: This task requires a flat‑head
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    it. 1 2 3 3 Unpack the ISP kit. Note: Make sure to remove and discard the small cable attached to the white connector. 1 6 2 3 5 4 1 ISP solution 2 Screw to attach the ISP to the bracket 3 ISP exterior cover 4 Screws to attach the ISP metal bracket to the printer cage 5 Plastic bracket 6 Long
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    Additional printer setup 18 4 Place the plastic bracket inside the ISP exterior cover until it clicks into place. 5 Slide and push the ISP solution into the plastic bracket. 1 2 6 Secure the ISP solution to the plastic bracket using the long screw.
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    Additional printer setup 19 7 Tighten the two screws on the end of the ISP solution. 8 Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP.
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    Additional printer setup 20 9 Attach the ISP exterior cover at an angle by inserting the left hinges first. 10 Lower the rest of the cover, and then slide the cover to the right.
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    handle. 13 Attach the blue plug of the ISP solution interface cable into the blue receptacle on the controller board. Note: If you have installed a printer hard disk, then you need to remove it. For more information, see "Removing
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    setup 22 14 Close the shield. 15 Close the ISP exterior cover. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in
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    hard disk Note: This option is available only in MS610de printer model. CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical
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    hard disk to the slots on the controller board bracket, and then slide the printer hard disk onto the brackets. c Tighten the two screws. d Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plug and the receptacle are color‑coded blue
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    , you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 28. Removing a printer hard disk Note: This option is supported only in MS610de printer model. Warning-Potential
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    CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
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    out of the base. 2 4 Remove any packing material from inside the tray. 5 Insert the tray into the base. 6 Place the tray near the printer. 7 Align the printer with the tray, and then lower the printer into place. Note: Optional trays lock together when stacked. 1 2 8 Connect the power cord to the
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    , and then follow the instructions on the computer screen. 3 For Macintosh users, add the printer. Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu. Adding available options in the print driver For Windows users 1 Open the printers folder, and then select
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    printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter. • A Service assigns IP addresses to computers and printers, continue on to installing the printer. • A valid, unique IP address for the printer to use
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    access point, or consult your system support person. Connecting the printer using the Wireless Setup Wizard Before you begin, make sure that: • A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless
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    Manually type the SSID. Note: Make sure to type the correct SSID. Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup. 3 Follow the instructions on the printer display. Connecting the printer browser, and then type the IP address of your access point in the
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    For more information, see the instruction sheet that came with your wireless network adapter. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of
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    separately. Keep all other trays closed until needed. MS510dn printer model 23 4 1 5 6 8 7 1 Printer control panel 2 Paper stop 3 Standard bin 4 Front door release button 5 Controller board access door 6 100‑sheet multipurpose feeder 7 Standard 250‑sheet tray 8 Optional 250‑ or 550‑sheet
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    MS510dn and MS610dn 34 MS610dn printer model 1 23 4 5 6 8 7 1 Printer control panel 2 Paper stop 3 Standard bin 4 Front door release button 5 Controller board access door 6 100‑sheet multipurpose feeder 7 Standard 550‑sheet tray 8 Optional 250‑ or 550‑sheet trays Using the printer control
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    front door • Sending a print job from the computer • Performing a power‑on reset using the main power switch • Attaching a device in the USB port 8 USB port Connect a flash drive to the printer. Notes: • Only the front USB port supports flash drives. • This feature is available only in select
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    Using MS510dn and MS610dn 36 Attaching cables Connect the printer to the computer using a USB or parallel cable, or to the network using an Ethernet cable. Make sure to match the following: • The USB symbol on the cable with the USB symbol on the printer • The appropriate parallel cable with the
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    Using MS510dn and MS610dn 37 Accessing the controller board CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet
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    paper settings The Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Notes: • The smallest Universal paper size is 6 x 127 mm (3 x 5 inches), and is supported only from the multipurpose feeder. • The largest Universal paper
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    Using MS510dn and MS610dn 39 To open the paper stop, pull it so that it flips forward. Note: Close the paper stop when moving the printer to another location. Loading trays CAUTION- while a job prints or while Busy appears on the printer display. Doing so may cause a jam. A4 LTR EXEC B5 A5 A6 1
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    Using MS510dn and MS610dn 40 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading. 1 LGLLTR A4 EXEC B5 A5 2 A4 EXEC LTR B5 A5 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are
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    MS510dn and MS610dn 41 • When loading legal‑size paper, the length guide extends beyond the base leaving the paper exposed to dust. To protect the paper from dust, you can purchase a dust cover separately. For more information, contact customer support. • If you are loading A6-size paper in the
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    and MS610dn 42 5 Load the paper stack. Notes: • Load with the printable side facedown when using recycled or preprinted paper. • Load prepunched paper with tray. • Make sure the paper is below the maximum paper fill indicator located on the side of the width guide. LGLLTR A4 EXEC B5 A5 A6
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    MS510dn and MS610dn 43 6 Insert the tray. 1 7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Use
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    Using MS510dn and MS610dn 44 a Pull the multipurpose feeder extender. b Pull the extender gently so that the multipurpose feeder is fully extended and open. 2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 1 2
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    Straighten the edges on a level surface. 4 Load the paper or specialty media. Notes: • Do not force paper or specialty media into the multipurpose feeder. • Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams.
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    faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging that the transparencies came in. Note: When loading A6‑size paper, make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets
  • Lexmark MS610dn | User's Guide - Page 47
    the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder. Linking and unlinking trays Linking and unlinking trays 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on
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    fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured. Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP
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    . Note: To print on a specific paper type, adjust the paper type setting to match the paper loaded, or select the appropriate tray or feeder. 3 Click Print. Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the IP address of the printer in the address field.
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    MS510dn and MS610dn 50 Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as > Quality Menu > Toner Darkness. 3 Adjust the toner darkness, and then click Submit. Using the printer control panel 1 From the printer control panel, navigate
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    Using MS510dn and MS610dn 51 • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs
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    MS610dn 52 Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer. Printing confidential and other held jobs Storing print jobs in the printer
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    Using MS510dn and MS610dn 53 Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users 1 With a document open, click
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    Web Server - Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Checking the virtual display 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports
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    their end‑of‑life by setting the selectable alerts. Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable alerts can be set for the end‑of‑life
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    for that user are deleted. 4 Save the modified settings. Copying printer settings to other printers Note: This feature is available only in network printers. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in
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    may be malfunctioning. Consult your system support person for a solution, and then print another network setup page. Checking the status of parts and supplies A message appears on the printer display when a replacement supply item is needed or when maintenance is required. Checking the status of
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    MS510dn and MS610dn 58 Checking the status of parts and supplies from the Embedded Web Server Note: Make sure the computer and printer are connected to the same network. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the
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    in Sleep mode. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123
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    Using MS510dn and MS610dn 60 Using Hibernate mode Hibernate is an ultra‑low‑power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Notes: • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long
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    Using MS510dn and MS610dn 61 Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it
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    Using MS510dn and MS610dn 62 Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in printer hard disk are not affected. From the printer control
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    standard random access memory (RAM) to temporarily buffer user data during simple print jobs. Non-volatile memory Your printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory). Both types are used to store operating system, device settings, and network information. Erase
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    security Web page. You can also see the Embedded Web Server - Security: Administrator's Guide for additional information: 1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. 2 Click the Manuals tab, and then select Embedded Web Server - Security: Administrator
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    . Keep all other trays closed until needed. Basic and configured models 1 23 4 5 6 8 7 1 Printer control panel 2 Paper stop 3 Standard bin 4 Front door release button 5 Controller board access door 6 100‑sheet multipurpose feeder 7 Standard 550‑sheet tray 8 Optional 250‑ or 550‑sheet tray
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    Using MS610de 66 Using the printer control panel 1 2 3 4 7 6 5 Use the To 1 Display • View the printer status and messages. • Set up and operate the printer. 2 Home button Go to the home screen. 3 Keypad Enter numbers, letters, or symbols. 4 Sleep button Enable Sleep mode or
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    menus. Note: These menus are available only when the printer is in ready state. 6 Status message bar • Show the current printer status such as Ready or Busy. • Show printer conditions such as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them.
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    affects a function, then this icon appears and the red indicator light blinks. Warning If an error condition occurs, then this icon appears. Printer IP address Example: 123.123.123.123 The IP address of your printer is located at the top left corner of the home screen and appears as four sets of
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    Using MS610de 69 1 2 Touch the To 1 Radio button Select or clear an item. 2 Up arrow screen. Open a context-sensitive Help dialog on the printer control panel. Scroll to the left. Scroll to the right. Attaching cables Connect the printer to the computer using a USB cable or parallel cable
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    Using MS610de 70 Make sure to match the following: • The USB symbol on the cable with the USB symbol on the printer • The Warning-Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur
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    Using MS610de 71 Accessing the controller board CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing
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    Using MS610de 72 Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 4 3 2 1 1 Memory card connector 2 Option card connector
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    be additional solutions and applications available for purchase. For more information, visit http://support.lexmark.com or contact the place where you purchased the printer. Finding the IP address of the computer For Windows users 1 In the Run dialog box, type cmd to open the command prompt. 2 Type
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    MS610de 74 Customizing the home screen 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen. The IP address , do the following: 1 Go to http://support.lexmark.com. 2 Click Software Solutions, and then select
  • Lexmark MS610dn | User's Guide - Page 75
    application. To check for updates of this User's Guide, go to http://support.lexmark.com. Use To Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen. Note: The printer must have permission to access the network folder
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    printer IP address in the address field. Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Click Settings > Remote Operator follow the instructions on the Out of Memory" error occurs, then
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    paper settings The Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Notes: • The smallest Universal paper size is 6 x 127 mm (3 x 5 inches), and is supported only from the multipurpose feeder. • The largest Universal paper
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    Using MS610de 78 To open the paper stop, pull it so that it flips forward. Note: When moving the printer to another location, make sure the paper stop is closed. Loading trays CAUTION- while a job prints or while Busy appears on the printer display. Doing so may cause a jam. A4 LTR EXEC B5 A5 A6 1
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    Using MS610de 79 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading. 1 LGLLTR A4 EXEC B5 A5 2 A4 EXEC LTR B5 A5 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading. 1
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    Using MS610de 80 • When loading legal‑size paper, the length guide extends beyond the base leaving the paper exposed to dust. To protect the paper from dust, you can purchase a dust cover separately. For more information, contact customer support. • If you are loading A6-size paper in the standard
  • Lexmark MS610dn | User's Guide - Page 81
    Using MS610de 81 5 Load the paper stack. Notes: • Load with the printable side facedown when using recycled or preprinted paper. • Load prepunched paper with tray. • Make sure the paper is below the maximum paper fill indicator located on the side of the width guide. LGLLTR A4 EXEC B5 A5 A6
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    Using MS610de 82 6 Insert the tray. 1 7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and paper type to avoid paper jams and print quality problems. Loading the multipurpose feeder Use
  • Lexmark MS610dn | User's Guide - Page 83
    Using MS610de 83 a Pull the multipurpose feeder extender. b Pull the extender gently so that the multipurpose feeder is fully extended and open. 2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 1 2
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    Straighten the edges on a level surface. 4 Load the paper or specialty media. Notes: • Do not force paper or specialty media into the multipurpose feeder. • Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams.
  • Lexmark MS610dn | User's Guide - Page 85
    faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging that the transparencies came in. Note: When loading A6‑size paper, make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets
  • Lexmark MS610dn | User's Guide - Page 86
    to match the paper or specialty media loaded in the multipurpose feeder. Linking and unlinking trays Linking and unlinking trays 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as
  • Lexmark MS610dn | User's Guide - Page 87
    fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured. Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP
  • Lexmark MS610dn | User's Guide - Page 88
    model, touch , , or Submit. Printing a document Printing a document 1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a With a document open, click File > Print. b Click Properties, Preferences, Options
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    the paper loaded, or select the appropriate tray or feeder. 3 Click Print. Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears
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    a flash drive is inserted. • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are
  • Lexmark MS610dn | User's Guide - Page 91
    Using MS610de 91 2 From the printer control panel, touch the document you want to print. 3 supported. • .xps Images: • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or .tif • .png • .fls Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark
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    Using MS610de 92 Printing confidential and other held jobs Storing print jobs in the printer 1 From the home screen, navigate to: from memory after printing. Repeat and Reserve jobs are held in the printer until you delete them. For Windows users 1 With a document open, click File > Print. 2 Click
  • Lexmark MS610dn | User's Guide - Page 93
    Using MS610de 93 6 From the printer home screen, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential Jobs > enter the PIN > Print • For other print jobs, navigate to: Held jobs > select your user name > select the print job > specify
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    Using MS610de 94 Canceling a print job Canceling a print job from the printer control panel 1 From the printer control panel home screen. Canceling a print job from the computer For Windows users 1 Open the printers folder, and then select your printer. 2 From the print queue, select the print job
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    Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Checking the virtual display 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four
  • Lexmark MS610dn | User's Guide - Page 96
    Using MS610de 96 Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable alerts can be set for the end‑of‑life supply condition. E‑mail selectable
  • Lexmark MS610dn | User's Guide - Page 97
    for that user are deleted. 4 Click Submit to save the modified settings. Copying printer settings to other printers Note: This feature is available only in network printers. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the
  • Lexmark MS610dn | User's Guide - Page 98
    status of parts and supplies from the Embedded Web Server Note: Make sure the computer and the printer are connected to the same network. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the home screen. The IP address appears
  • Lexmark MS610dn | User's Guide - Page 99
    Plain Paper • Enable the automatic two‑sided (duplex) feature. • Turn off print log features. 3 Click Submit. Reducing printer noise Enable Quiet Mode to reduce printer noise. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on
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    supports the performance specifications of the printer. Adjusting Sleep mode To save energy, decrease the number of minutes the printer and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of
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    Web Server is disabled. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If
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    Using MS610de 102 Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it
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    Using MS610de 103 Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated and network/port menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in a printer hard disk are not affected. From
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    the operating system, device settings, network information and bookmark settings, and embedded solutions. Hard disk memory Some printers have a hard disk drive installed. The printer hard disk is designed for printer-specific functionality. This lets the printer retain buffered user data from
  • Lexmark MS610dn | User's Guide - Page 105
    . The printer will restart several times during this process. Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer memory. 4 Touch Back > Exit Config Menu. The printer will perform a power‑on reset, and then return to normal operating mode.
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    minutes to more than an hour, during which the printer will be unavailable for other user tasks. 5 Touch Back > Exit Config Menu. The printer will perform a power‑on reset, and then return to normal operating mode. Configuring printer hard disk encryption Enable hard disk encryption to prevent loss
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    security Web page. You can also see the Embedded Web Server - Security: Administrator's Guide for additional information: 1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. 2 Click the Manuals tab, and then select Embedded Web Server - Security: Administrator
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    ) paper or 25% cotton. All‑cotton envelopes must not exceed 70‑g/m2 (20‑lb bond) weight. • Use only new envelopes from undamaged packages. • To optimize performance and minimize jams, do not use envelopes that: - Have excessive curl or twist - Are stuck together or damaged in any way - Have windows
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    paper label sheets. Vinyl, pharmacy, and two‑sided labels are not supported. For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com. When printing on labels: • Use labels designed specifically for laser printers
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    The printer trays can automatically feed paper weights up to 120‑g/m2 (32‑lb) bond grain long paper. The multipurpose feeder can automatically feed paper weights up to 163‑g/m2 (43‑lb) bond grain long paper. Paper lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams
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    than 60 g/m2 (16 lb) • Multiple‑part forms or documents Selecting paper Using the appropriate paper prevents jams and helps ensure trouble‑free printing. To help avoid paper jams and poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended printable side of
  • Lexmark MS610dn | User's Guide - Page 112
    or releasing hazardous emissions. Using recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study
  • Lexmark MS610dn | User's Guide - Page 113
    sizes, types, and weights Supported paper sizes Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & Label Guide. Paper size Standard tray Optional 250‑ or 550‑sheet tray Multipurpose feeder Duplex mode A4 210
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    in.). The smallest supported Universal size is only supported in the multipurpose feeder. Supported paper types and weights The standard tray supports 60-90‑g/m2 (16-24‑lb) paper weights. The optional tray supports 60-120‑g/m2 (16-32‑lb) paper weights. The multipurpose feeder supports 60-163‑g/m2
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    and specialty media guide 115 Paper type Preprinted 250‑ or 550‑sheet tray Multipurpose feeder Duplex mode Colored Paper Light Paper Heavy Paper2 Rough/Cotton X 1 One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer
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    menus 116 Understanding the printer menus Menus list Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Custom Names1 Universal Setup Reports Menu Settings Page Device Statistics Network Setup Page2 Profiles List Print
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    Understanding the printer menus 117 Paper menu Default Source menu Use Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope To Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure
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    the printer menus 118 Use To Multipurpose Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the paper size loaded in the multipurpose feeder. Notes
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    the printer menus 119 Use To Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the paper size being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. Manual Paper Type
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    First To Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source. • Manual sets the multipurpose feeder only for manual‑feed print jobs. • First configures
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    printer menus 121 Use Labels Texture Smooth Normal Rough Bond Texture Smooth Normal Rough Envelope Texture Smooth Normal Rough Rough Envelope relative texture of the bond paper loaded. Note: Rough is the factory default setting. Specify the relative texture of the envelopes loaded. Note: Normal is
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    printer menus 122 Paper Weight menu Use Plain Weight Light Normal Heavy Card Stock Weight Light Normal Heavy Transparency Weight Light Normal Heavy Recycled Weight Light Normal Heavy Labels Weight Light Normal Heavy Bond Weight Light Normal Heavy Envelope Weight Light Normal Heavy Rough Envelope
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    weight of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only when the custom type is supported. Paper Loading menu Use To print jobs are sent through the duplex unit, including one‑sided jobs. • Off is the factory default setting for all the menus.
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    in other menus. Notes: • Paper is the factory default setting. • The Recycled paper type must be supported in the selected tray or feeder in order to print from that source. Custom Names menu Use Custom Name [x] To Specify a custom name for a paper type. This name replaces the Custom Type [x] name
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    edge is shorter than the maximum width supported in the tray. To Print a report containing information about the paper loaded in trays, installed memory, total page count, alarms, timeouts, printer control panel language, TCP/IP address, status of supplies, status of the network connection, and
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    PostScript Fonts Print Directory Asset Report To Print a report containing information about the network printer settings, such as the TCP/IP address information. Note: This menu item appears only in network printers or in printers connected to print servers. Print a list of profiles stored in the
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    is the factory default setting. • The value can be changed in 1‑KB increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for the
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    Networks/Ports > Network [x] > Network [x] Setup > Reports Use To Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address. Network Card menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network
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    IP Address View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support you send files to the printer using File Transfer Protocol. Note: Yes
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    connected to print servers. Use To Enable IPv6 On Off Enable Internet Protocol Version Six (IPv6) in the printer. IPv6 uses bigger numbers to create IP addresses. Note: On is the factory default setting. Auto Configuration On Off Specify whether or not the network adapter accepts the automatic
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    use. View the quality of the wireless connection. View the encryption method for the wireless network. AppleTalk menu Note: This menu is available only in printer models connected to a wired network or when an optional network card is installed. To access the menu, navigate to any of the following
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    the printer menus 132 Use To Activate Yes No Enable or disable AppleTalk support. Note: Yes is the factory default setting. View Name Show the assigned AppleTalk name. Note: The name can be changed only from the Embedded Web Server. View Address Show the assigned AppleTalk address. Note
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    raw binary PostScript print jobs. • Off filters print jobs using the standard protocol. Set the network address information for an external print server. Note: This menu is available only when the printer is attached to an external print server through the USB port. Set the netmask information for
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    turns off job buffering. Any print jobs already buffered on the printer hard disk are printed before normal processing resumes. • The parallel increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set
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    tries to resolve parallel port communication problems. Determine if the printer honors printer hardware initialization requests from the computer. jobs. Set the network address information for an external print server. Note: This menu item is available only if the printer is attached to an external
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    server stops trying to send an e‑mail. Note: 30 seconds is the factory default setting. Specify a reply address of up to 128 characters in the e-mail sent by the printer. Set the printer to use SSL for increased security when connecting to the SMTP server. Notes: • Disabled is the factory default
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    from 1-60 minutes. 5 minutes is the factory default setting. • Panel Login Timeout specifies how long the printer remains idle on the home screen before automatically logging the user off. Settings range from 1-900 seconds. 3 seconds is the factory default setting. • Remote Login Timeout specifies
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    Use Export Log Delete Log Delete now Do not delete To Let an authorized user export the audit log. Notes: • To export the audit log from the printer control panel, connect a flash drive to the printer. • You can also download the audit log from the Embedded Web Server, and then save it on your
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    the printer hard disk are preserved, such as downloaded fonts, macros, and held jobs. Note: This menu appears only when a formatted, working printer hard . • Only automatic wiping enables users to erase temporary data files without having to turn off the printer for an extended amount of time
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    and end times associated with the printer Time Zone setting. Note: On is the factory default setting. Enable Network Time Protocol, which synchronizes the clocks of devices on a network. Notes: • On is the factory default setting. • The setting is turned off if you manually set the date and time.
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    , and you may need to install special hardware for those languages to appear. Show Supply Estimates Show estimates Do not show estimates Display the estimates of the supplies on the printer control panel, Embedded Web Server, menu settings, and the device statistics reports. 1 This menu item
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    • Off is the factory default setting. Off resets the printer to its factory default settings. • Energy minimizes the power used by the printer. • Energy/Paper minimizes the use of power and of paper and specialty media. • Paper minimizes the amount of paper and specialty media needed for a print job
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    control panel keyboard. The additional tabs enable access to accent marks and symbols from the printer control panel keyboard. Paper Sizes US Metric Specify the unit of measurement for paper sizes. Notes: • US is the factory default setting. • The initial setting is determined by your country
  • Lexmark MS610dn | User's Guide - Page 144
    Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text [x] Model Name Notes: • IP Address is the factory default setting for Left side. • Date/Time is the factory default setting for Right side. Displayed Information (continued)1 Black Toner Customize the displayed information
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    printer menus 145 Use To Displayed Information (continued)1 Paper Jam Load Paper Service Errors Customize the displayed information for Waste Toner Bottle, Paper Jam, Load Paper, and Service Errors Profiles and Solutions, Bookmarks, and Jobs by user. • "Bookmarks" appears inside Held Jobs only
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    enters a lower power state. Note: 15 is the factory default setting. Timeouts Sleep Mode Disabled 1-120 min Set the amount of time the printer waits after a job is printed before it goes into a reduced power state. Notes: • "30 min" is the factory default setting. • "Disabled" appears only when
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    Timeouts Prolong Screen Timeout On Off Display a message that lets you reset the screen timeout timer instead of returning to the home screen. Print Timeout Disabled 1-255 sec Set the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the
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    dump or partially printed pages to the standard bin after a jammed page has been cleared. • Off requires the user to remove all pages from all possible jam locations. Print Recovery Page Protect Off On Let the printer successfully print a page that may not have printed otherwise. Notes
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    default setting. Do Not Restore keeps the user‑defined settings. • All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in the printer hard disk are not affected. Custom Home Message2 Off IP Address Hostname Contact Name Location Zero Configuration Name Custom
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    Specify the orientation of a multiple‑page document. Note: Auto is the factory default setting. The printer chooses between portrait and landscape. Specify that multiple‑page images be printed on one side of a paper. Notes: • Off is the factory default setting. • The number selected is the number of
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    Source Tray [x] Multipurpose Feeder Blank Pages Do Not Print Print Print Settings Setup menu Use Printer Language PCL Emulation is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette in order for Multipurpose Feeder to appear as a menu setting. Specify whether
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    by the Normal setting, the printer clips the image at the boundary. • Whole Page allows the image to be moved into the non printer to retain downloads during language changes and printer resets. If the printer runs out of memory, then Memory Full 38 appears on the printer display, but downloads
  • Lexmark MS610dn | User's Guide - Page 153
    Feeder To Specify whether two‑sided (duplex) printing is set as the default for all print jobs. Notes: • "1 sided" is the factory default setting. • You can set two‑sided printing from the software program. For Windows users Specify the paper source for separator sheets. Note: Tray 1 (
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    Quality menu Use Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both directions Isolated Toner Darkness 1-10 To Print multiple‑page images on one side of a paper. Notes: • Off is the factory default setting. • The number selected is
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    For Windows users, click File > Print, and then click Properties, Preferences, Options, or Setup. For Macintosh users, choose File > Print, and then adjust the settings from the Print dialog and pop‑up menus. • To set this option using the Embedded Web Server, type the network printer IP address in
  • Lexmark MS610dn | User's Guide - Page 156
    . Determine and set where the printer posts job accounting logs. Specify the e‑mail address to which the device sends job IP menu is used as the default log file prefix. Utilities menu Use Remove Held Jobs Confidential Held Not Restored All To Delete confidential and held jobs from the printer
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    a print job problem. Notes: • When activated, all data sent to the printer is printed in hexadecimal and character representation, and control codes are not executed. • To exit or deactivate Hex Trace, turn off or reset the printer. Provide an estimate of the percentage coverage of toner on a page
  • Lexmark MS610dn | User's Guide - Page 158
    Understanding the printer menus 158 Use Annotations Do Not Print Print PostScript menu Use Print PS Error On Off Lock PS Startup Mode On Off Font Priority Resident Flash/Disk PCL Emul menu Use Font Source Resident Download Flash All Font Name Courier 10 To Print annotations in a PDF. Note: Do Not
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    Symbol sets support the different languages or specific program, such as math symbols for scientific text. Only the supported symbol sets , Paper Size, and Orientation settings. Select the Paper Size and Orientation you want before setting Lines per Page. Set the printer to print on A4‑size paper.
  • Lexmark MS610dn | User's Guide - Page 160
    Understanding the printer menus 160 Use PCL Emulation Settings Auto CR after LF On Off PCL Emulation Settings Auto LF after CR On Off Tray Renumber Assign Multipurpose Feeder Off None 0-199 Assign Tray [x] Off None 0-199 Assign Manual Paper Off None 0-199 Assign Manual Env Off None 0-199 Tray
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    Understanding the printer menus 161 HTML menu Use Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet
  • Lexmark MS610dn | User's Guide - Page 162
    performing printing tasks. English, French, German, and Spanish translations are stored in the printer. Other translations are available at http://support.lexmark.com. Menu item Print All Guides Print Quality Description Prints all the guides Provides information about solving print quality issues
  • Lexmark MS610dn | User's Guide - Page 163
    the printer menus 163 Menu item Printing Guide Media Guide Print Defects Guide Menu Map Information Guide Connection Guide Moving Guide Supplies Guide Description Provides information about loading paper and other specialty media Provides a list of the paper sizes supported in trays and feeders
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    Lexmark supports the use of recycled office paper produced specifically for use in laser printers. For more information on recycled papers that work well with your printer, see "Using recycled paper and other office papers" on page 112. Conserving supplies Use both sides of the paper If your printer
  • Lexmark MS610dn | User's Guide - Page 165
    are also recycled. To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: 1 Go to www.lexmark.com/recycle. 2 From the Toner Cartridges section, select your country or
  • Lexmark MS610dn | User's Guide - Page 166
    where you purchased the printer. Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of
  • Lexmark MS610dn | User's Guide - Page 167
    High Yield Toner Cartridge 505U2 1 This cartridge is supported only in MS410d, MS410dn, MS510dn, MS610dn, and MS610de printer models. 2 This cartridge is supported only in MS510dn, MS610dn, and MS610de printer models. For more information on countries located in each region, visit www.lexmark.com
  • Lexmark MS610dn | User's Guide - Page 168
    exhaustion of toner from toner cartridge. For more information on replacing the imaging unit, see the instruction sheet that came with the supply. Part name Lexmark Return Program Regular Imaging unit 500Z 500ZA Ordering a maintenance kit Notes: • Using certain types of paper may require
  • Lexmark MS610dn | User's Guide - Page 169
    in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the
  • Lexmark MS610dn | User's Guide - Page 170
    Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems
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    Maintaining the printer 171 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 1 2 2 Pull the toner cartridge out using the handle. 3 Lift the green handle, and then pull the imaging unit out of the printer.
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    to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side
  • Lexmark MS610dn | User's Guide - Page 173
    173 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. 8 Close the front door. Moving the printer Before moving the printer CAUTION-POTENTIAL INJURY: Before moving the printer, follow these guidelines to
  • Lexmark MS610dn | User's Guide - Page 174
    cart used to move the hardware options must have a surface able to support the dimensions of the hardware options. • Keep the printer in an upright position. • Avoid severe jarring movements. Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for
  • Lexmark MS610dn | User's Guide - Page 175
    Damage: Never use any tool to remove a jam. Doing so could permanently damage the fuser. Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper 1 1 • Do not remove a tray while the printer is printing. • Do not load a tray
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    jams 176 • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper
  • Lexmark MS610dn | User's Guide - Page 177
    jammed paper. Note: You may need to open the rear door to clear some 23y.xx paper jams. Pull the indicated tray out, and then remove the jammed paper. Remove all paper from the multipurpose feeder, and then remove the jammed paper. Open the front door, then remove the toner cartridge, imaging unit
  • Lexmark MS610dn | User's Guide - Page 178
    then open the front door. 1 2 2 Pull out the toner cartridge using the handle. 3 Lift the green handle, and then pull out the imaging unit from the printer. Warning-Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may affect the quality of future
  • Lexmark MS610dn | User's Guide - Page 179
    , smooth surface. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 5 Lift the green flap in front of the printer. 6 Firmly grasp the jammed paper on each side, and then gently pull it out
  • Lexmark MS610dn | User's Guide - Page 180
    Clearing jams 180 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the
  • Lexmark MS610dn | User's Guide - Page 181
    door. 1 2 2 Gently pull down the rear door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all
  • Lexmark MS610dn | User's Guide - Page 182
    4 Close the rear door. 5 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . [x]‑page jam, clear standard bin. [20y.xx] 1 Firmly grasp the jammed paper on each side, and then gently pull it
  • Lexmark MS610dn | User's Guide - Page 183
    the risk of injury from a hot component, allow the surface to cool before touching it. 1 Pull the tray completely out of the printer. 1 2 Locate the blue lever, and then pull it down to release the jam. 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all
  • Lexmark MS610dn | User's Guide - Page 184
    models, select Next > > Clear the jam, press OK > . [x]‑page jam, open tray [x]. [24y.xx] 1 Pull the tray completely out of the printer. Note: The message on the printer display indicates the tray where the jammed paper is located. 1 2 Firmly grasp the jammed paper on each side, and then gently pull
  • Lexmark MS610dn | User's Guide - Page 185
    , touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . [x]‑page jam, clear manual feeder. [25y.xx] 1 From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure
  • Lexmark MS610dn | User's Guide - Page 186
    Clearing jams 186 3 Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. 4 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press
  • Lexmark MS610dn | User's Guide - Page 187
    ink character recognition) supplies or non-MICR supplies. 2 Change the toner cartridge or imaging unit so that both are Lexmark-authorized MICR supplies or non‑MICR supplies. Notes: • For a list of supported supplies, see the "Ordering supplies" section of the User's Guide or go to www.lexmark
  • Lexmark MS610dn | User's Guide - Page 188
    size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non‑touch‑screen printer models, press to confirm. • Cancel the print job. Change [paper source] to [paper type] [paper size] load [orientation] Try one or more of the
  • Lexmark MS610dn | User's Guide - Page 189
    very low, [x] estimated pages remain [84.xy] You may need to replace the imaging unit very soon. For more information, see the "Replacing supplies" section of the User's Guide. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen
  • Lexmark MS610dn | User's Guide - Page 190
    set. For example, if Multipurpose Feeder Size is set to Universal, then make sure the paper is large enough for the data being printed. • Cancel the print job. Insert Tray [x] Insert the indicated tray into the printer. Insufficient memory to support Resource Save feature [35] Install additional
  • Lexmark MS610dn | User's Guide - Page 191
    the current job. Load [paper source] with [paper size] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct size of paper. • To use the tray or feeder that has the correct size of paper, select Finished loading paper on the printer control panel. For non
  • Lexmark MS610dn | User's Guide - Page 192
    from an automatically selected tray. • Cancel the current job. Load manual feeder with [paper size] [paper orientation] Try one or more of the following: • Load the multipurpose feeder with the correct size of paper. • Depending on your printer model, touch Continue or press to clear the message and
  • Lexmark MS610dn | User's Guide - Page 193
    no paper is loaded in the feeder when Continue or is selected, then the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, visit the Lexmark
  • Lexmark MS610dn | User's Guide - Page 194
    firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com. Non‑Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. The printer has detected a non‑Lexmark supply or part
  • Lexmark MS610dn | User's Guide - Page 195
    Replace the toner cartridge. Reinstall missing or unresponsive imaging unit [31.xy] Try one or more of the following: • Check if the imaging unit is missing. If missing, install the imaging unit. For information on installing the imaging unit, see the "Replacing supplies" section of the User's Guide
  • Lexmark MS610dn | User's Guide - Page 196
    a replacement cartridge, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction
  • Lexmark MS610dn | User's Guide - Page 197
    , and then turn it back on. • Update the network firmware in the printer or the print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com. Standard parallel port disabled [56] • From the printer control panel, select Continue to clear the message. For non
  • Lexmark MS610dn | User's Guide - Page 198
    error message remains, then the flash memory may be defective and need to be replaced. Unsupported option in slot [x] [55] 1 Turn off the printer printer controller board, and then replace it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer
  • Lexmark MS610dn | User's Guide - Page 199
    printer problems • "Basic printer problems" on page 199 • "Option problems" on page 201 • "Paper feed problems" on page 204 Basic printer problems The printer is not responding Action Step 1 Make sure the printer is turned on. Yes Go to step 2. No Turn on the printer printer. If the printer printer
  • Lexmark MS610dn | User's Guide - Page 200
    the installed printer driver. Go to step 12. Install the correct printer driver. Is the correct printer driver installed? Step 12 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Contact customer support. Is the printer working?
  • Lexmark MS610dn | User's Guide - Page 201
    support. Do Please wait and Ready appear on the printer display? Option problems Cannot detect internal option Action Yes No Step 1 The problem is solved. Go to step 2. Turn off the printer, then wait for about 10 seconds, and then turn on the printer. Does the internal option operate
  • Lexmark MS610dn | User's Guide - Page 202
    to manually add the internal option in the printer driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on page 28. b Resend the print job. Contact customer support. Does the internal option operate correctly? Tray problems Action
  • Lexmark MS610dn | User's Guide - Page 203
    using, select the option. For Mac OS X version 9 users, make sure the printer is set up in Chooser. b Resend the print job. The problem is solved. Contact customer support. Is the tray working? Internal Solutions Port does not operate correctly Action Step 1 Make sure the Internal Solutions Port
  • Lexmark MS610dn | User's Guide - Page 204
    wrapper until you use it. b Resend the print job. Go to step 3. Do paper jams still occur frequently? Step 3 Contact customer a Review the tips on avoiding jams. For more information, see "Avoiding support. jams" on page 175. b Follow the recommendations, and then resend the print job. Do
  • Lexmark MS610dn | User's Guide - Page 205
    models, touch or Done. Yes Contact customer support. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . b Follow the instructions on the printer display. Does the paper jam message remain? No The problem is solved. Jammed pages are not reprinted Action a Turn
  • Lexmark MS610dn | User's Guide - Page 206
    customer support person. support. Is the USB slot disabled? Print jobs do not print Action Yes No Step 1 The problem is solved. Go to step 2. a From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer is
  • Lexmark MS610dn | User's Guide - Page 207
    jobs print? Step 6 a Remove, and then reinstall the printer software. For more information, see "Installing the printer" on page 28. Note: The printer software is available at http://support.lexmark.com. b Resend the print job. The problem is solved. Contact customer support. Do the jobs print?
  • Lexmark MS610dn | User's Guide - Page 208
    other held jobs" on page 92. Step 2 The problem is solved. The print job may contain a formatting error or invalid data. • Delete the print job, then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one. Go to step 3. For Windows users a Open
  • Lexmark MS610dn | User's Guide - Page 209
    job print? Step 5 Install additional printer memory, and then resend the print job. The problem is solved. Contact customer support. Did the job print? Job prints from the wrong tray or on the wrong paper Action Step 1 a Check if you are printing on paper that is supported by the tray. b Resend
  • Lexmark MS610dn | User's Guide - Page 210
    a Check if the trays are not linked. b Resend the print job. The problem is solved. Contact customer support. Did the job print from the correct tray or on the correct paper? Incorrect characters print Action Step 1 Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the
  • Lexmark MS610dn | User's Guide - Page 211
    211 Action Yes No a From the printer control panel, set the paper size and type in the Paper The problem is solved. Contact customer menu to match the paper loaded in the trays to be linked. support. Note: The paper size and type must match for trays to be linked. b Resend the
  • Lexmark MS610dn | User's Guide - Page 212
    using fonts that are supported by the printer? Step 2 The problem is solved. Contact customer Check if the fonts installed on the computer are supported by the printer. support. Are the fonts installed on the computer supported by the printer? Clipped pages or images Leading edge ABCDE ABCDE
  • Lexmark MS610dn | User's Guide - Page 213
    your operating system, specify the paper size from Printing Preferences or from the Print dialog. b Resend the print job. Go to step 4. Is the page or image clipped? Step 4 a Reinstall the imaging unit. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warning
  • Lexmark MS610dn | User's Guide - Page 214
    on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog. b Resend the print job. Go to step 4. Do shadow images still appear on prints? Step 4 Replace the imaging unit, and then resend the print job. Contact customer support. Do shadow
  • Lexmark MS610dn | User's Guide - Page 215
    problems. c Install the imaging unit, and then the cartridge. d Resend the print job. Yes No The problem is solved. Go to step 3. Did the gray background disappear from the prints? Step 3 Replace the imaging unit, and then resend the print job. The problem is solved. Contact customer support
  • Lexmark MS610dn | User's Guide - Page 216
    on your operating system, specify the paper size from Printing Preferences or from the Print dialog. b Resend the print job. Yes No The problem is solved. Contact customer support. Are the margins correct? Paper curl Action Yes Step 1 Go to step 2. Move the width and length guides in the
  • Lexmark MS610dn | User's Guide - Page 217
    in the Paper menu to match the paper loaded in the tray. Go to step 6. The problem is solved. Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Contact customer The problem is solved. support at http
  • Lexmark MS610dn | User's Guide - Page 218
    contact customer support at http://support.le xmark.com or your service representative. Step 2 Replace the imaging unit, and then resend the print job. Do the repeating defects still appear? Contact customer support at http://support.lexma rk.com or your service representative. The problem is
  • Lexmark MS610dn | User's Guide - Page 219
    the texture settings in the Paper Texture menu to match the paper you are printing on. Go to step 5. Go to step 6. The problem is solved. Is the print still too dark? Step 6 Replace the imaging unit, and then resend the print job. Contact customer support. The problem is solved. Is the print
  • Lexmark MS610dn | User's Guide - Page 220
    the Quality menu on the printer control panel, increase the toner darkness. Note: 8 is the factory default setting. b Resend the print job. No The problem is solved. Is the print still too light? Step 2 Go to step 3. From the printer control panel, set the paper type, texture, and weight in
  • Lexmark MS610dn | User's Guide - Page 221
    customer support. Is the print still too light? No The problem is solved. The problem is solved. Printer is printing blank pages Action Yes Step 1 Go to step 2. a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check
  • Lexmark MS610dn | User's Guide - Page 222
    to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Is the printer still printing blank pages? Step 3 Replace the imaging unit, and then resend the print job. Contact customer support. Is the printer still printing blank pages
  • Lexmark MS610dn | User's Guide - Page 223
    Troubleshooting 223 Printer is printing solid black pages Action Yes Step 1 Go to step 2. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended
  • Lexmark MS610dn | User's Guide - Page 224
    the imaging unit, and then the cartridge. b Resend the print job. Do streaked horizontal lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Contact customer support. Do streaked horizontal lines appear on prints? No The problem is solved. Change the paper
  • Lexmark MS610dn | User's Guide - Page 225
    exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. Do streaked vertical lines appear on prints? 225 No The problem is solved. Do one or more of the following: • Specify the paper texture, type, and weight from the tray
  • Lexmark MS610dn | User's Guide - Page 226
    Troubleshooting Action Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Horizontal voids appear on prints Leading edge 226 Yes No Contact customer The problem is solved. support at http://support.lexmar k.com or your service
  • Lexmark MS610dn | User's Guide - Page 227
    tray or feeder with a recommended type of paper. b Resend the print job. The problem is solved. Do vertical voids appear on prints? Step 4 a Redistribute the toner in the imaging unit. Contact customer support. 1 Remove the toner cartridge, and then the imaging unit. Note: The laser 2 Firmly
  • Lexmark MS610dn | User's Guide - Page 228
    Troubleshooting Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Toner fog or background shading appears on prints 228 Yes Contact customer support. No The problem is solved. ABCDE ABCDE ABCDE Action Step 1 Reinstall
  • Lexmark MS610dn | User's Guide - Page 229
    2 Resend the print job. Contact customer support. Does the toner still rub off? No Specify the paper type, texture, and weight from the tray settings to match the paper loaded in the tray. The problem is solved. Uneven print density Action Replace the imaging unit, and then resend the print job
  • Lexmark MS610dn | User's Guide - Page 230
    screen applications problems This troubleshooting step applies only to touch‑screen printer models. An application error has occurred Action Yes No Step 1 Go to step 2. Check the system log for relevant details. a Open a Web browser, and then type the printer IP address in the address field
  • Lexmark MS610dn | User's Guide - Page 231
    Troubleshooting 231 Action Yes No Step 2 The problem is solved. Go to step 3. Make sure the printer IP address is correct. a View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/
  • Lexmark MS610dn | User's Guide - Page 232
    : Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems. E-mail You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond and provide you with information to
  • Lexmark MS610dn | User's Guide - Page 233
    operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. © 2013 Lexmark
  • Lexmark MS610dn | User's Guide - Page 234
    Lexmark International, Inc., registered in the United States and/or other countries. PrintCryption is a trademark of Lexmark printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer
  • Lexmark MS610dn | User's Guide - Page 235
    your point of purchase or service representative for additional suggestions. The user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part
  • Lexmark MS610dn | User's Guide - Page 236
    the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in waste batteries" on the product package, the label, or the product manual. Enclosed please find the waste dry cell batteries recycle logo with the remark
  • Lexmark MS610dn | User's Guide - Page 237
    as configured when shipped by Lexmark. Temperature information Ambient operating temperature Shipping temperature Storage temperature and relative humidity 15.6 to 32.2°C (60 to 90°F) -40 to 43.3°C (-40 to 110°F) 1 to 35°C (34 to 95°F) 8 to 80% RH Laser notice The printer is certified in the
  • Lexmark MS610dn | User's Guide - Page 238
    operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this printer as shown: DANGER - Invisible laser radiation when cartridges ); 640 (MS610dn, MS610de) NA NA 10 (MS510 and MS610dn); 12 (MS610de) 5 (MS510 and MS610dn); 5.5 (MS610de)
  • Lexmark MS610dn | User's Guide - Page 239
    change. See www.lexmark.com for current values ultra‑low power operating mode called Hibernate mode. When operating in Hibernate Mode days The amount of time the printer waits after a job is printed , disconnect the power supply cord from the electrical are provided in power units of Watts, the power
  • Lexmark MS610dn | User's Guide - Page 240
    International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available
  • Lexmark MS610dn | User's Guide - Page 241
    radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. produit est conforme aux spécifications techniques d'Industry Canada. Notice to users in the European Union This product is in conformity with the protection
  • Lexmark MS610dn | User's Guide - Page 242
    on the ecodesign of energy-related products. Compliance is indicated by the CE marking. Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The
  • Lexmark MS610dn | User's Guide - Page 243
    framgår av direktiv 1999/5/EG. STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to
  • Lexmark MS610dn | User's Guide - Page 244
    encumbrances. As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toners and inks), software
  • Lexmark MS610dn | User's Guide - Page 245
    attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its duty cycle
  • Lexmark MS610dn | User's Guide - Page 246
    for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois Counter Mode (GCM) implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF
  • Lexmark MS610dn | User's Guide - Page 247
    menu 120 configuring multiple printers 56, 97 supply notifications, imaging unit 55, 95 supply notifications, maintenance kit 55, 95 supply notifications, toner cartridge 55, 95 configuring port settings 95 configuring supply notifications 55, 95 configuring the Universal paper size settings 38, 77
  • Lexmark MS610dn | User's Guide - Page 248
    factory defaults, restoring 62 FCC notices 235, 240 finding more information about the printer 8 finding printer IP address 73 Finishing menu 153 firmware card 12 flash drive printing from 50, 90 Flash Drive menu 149 flash drives supported file types 51, 91 font sample list printing 53, 93 Forms and
  • Lexmark MS610dn | User's Guide - Page 249
    Port changing port settings 95 installing 16 troubleshooting 203 IP address of computer finding 73 IP address, printer finding 73 IPv6 menu 130 J jams accessing 176 avoiding 175 understanding messages 176 jams, clearing in duplex area 183 in front door 178 in manual feeder 185 in rear door 181 in
  • Lexmark MS610dn | User's Guide - Page 250
    26 firmware cards 12 Internal Solutions Port 16 memory card 14 memory cards 12 printer hard disk, installing 23 printer hard disk, removing 25 ordering imaging unit 168 maintenance kit 168 ordering supplies toner cartridges 167 P paper characteristics 110 letterhead 111 loading, multipurpose feeder
  • Lexmark MS610dn | User's Guide - Page 251
    removing 25 wiping 106 printer hard disk encryption 106 printer hard disk memory erasing 106 printer information where to find 8 printer IP address finding 73 printer is printing blank pages 221 printer messages [x]‑page jam, clear manual feeder. [25y.xx] 185 [x]‑page jam, clear standard bin. [20y
  • Lexmark MS610dn | User's Guide - Page 252
    Non‑Lexmark [supply type], see User's Guide [33.xy] 194 Not enough free space in flash memory for resources [52] 194 Printer had to restart. Last job may be incomplete. 195 Reinstall missing or unresponsive cartridge [31.xy] 195 Reinstall missing or unresponsive imaging unit [31.xy] 195 Remove paper
  • Lexmark MS610dn | User's Guide - Page 253
    169 using genuine Lexmark 166 using recycled paper 164 supplies, ordering imaging unit 168 maintenance kit 168 toner cartridges 167 supply notifications configuring 55, 95 supported flash drives 51, 91 supported paper sizes 113 supported paper types and weights 114 T TCP/IP menu 129 tips card
  • Lexmark MS610dn | User's Guide - Page 254
    remove 189 USB port 36, 69 USB/parallel interface card troubleshooting 203 User's Guide using 8 using Forms and Favorites 88 using Hibernate mode 60, 101 using recycled paper 164 using Schedule Power Modes 61, 102 using the printer control panel 34, 66 using the touch‑screen buttons 68 Utilities
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MS510 and MS610 Series
User's Guide
Important:
Click
here
before using this guide.
November 2013
www.lexmark.com
Machine type(s):
4514
Model(s):
630, 635, 646