Lexmark MS810de Print Quality Guide

Lexmark MS810de Manual

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  • Lexmark MS810de | Print Quality Guide - Page 1
    by the printer. The problem is solved. Contact customer support. Are the fonts installed on the computer supported by the printer? Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Go to step 2. a Move the width and length guides in the tray to
  • Lexmark MS810de | Print Quality Guide - Page 2
    the imaging unit. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Install the imaging unit, and
  • Lexmark MS810de | Print Quality Guide - Page 3
    printer control panel, decrease the toner darkness. Note: 8 is the factory default setting. b Resend the print job. Yes The problem is solved. No Go to step 2. Did the gray background disappear from the prints? Step 2 The problem is solved. Reinstall the imaging unit and the toner cartridge
  • Lexmark MS810de | Print Quality Guide - Page 4
    the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit
  • Lexmark MS810de | Print Quality Guide - Page 5
    the Print dialog. b Resend the print job. The problem is solved. No Do one or more of the support. Are the margins correct? Paper curl Action Step 1 Move the width and length guides width and length guides positioned correctly? Step 2 Go to step 3. From the printer control panel, set
  • Lexmark MS810de | Print Quality Guide - Page 6
    support. No The problem is solved. Print irregularities Leading edge ABC) D)E ABCDE ABCDE Trailing edge Action Yes Step 1 Go to step 2. a Move the width and length guides you printing on textured or rough paper? From the printer control Go to step 5. panel, set the paper texture in the Paper
  • Lexmark MS810de | Print Quality Guide - Page 7
    still appear? Step 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Yes Go to step 6. No The problem is solved. Contact customer The problem is solved. support at http://support.lexmark. com or your service representative. Print is too dark
  • Lexmark MS810de | Print Quality Guide - Page 8
    too dark? Step 6 Replace the imaging unit, and then resend the print job. Contact customer support. The problem is solved. Is the print still too dark? Print is too light ABC DEF Action Step 1 a From the Quality menu on the printer control panel, increase the toner darkness. Note: 8 is the
  • Lexmark MS810de | Print Quality Guide - Page 9
    printer control Go to step 5. panel, change the texture settings in the Paper Texture menu to match the paper you are printing on. Go to step 6. The problem is solved. Is the print still too light? Step 6 Go to step 7. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge
  • Lexmark MS810de | Print Quality Guide - Page 10
    problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Is the printer still printing blank pages? Step 2 Go to step 3. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit
  • Lexmark MS810de | Print Quality Guide - Page 11
    to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. Is the printer printing solid black pages? Step 2 Replace the imaging unit, and then resend the print job. Contact customer support. Is the printer printing solid black pages
  • Lexmark MS810de | Print Quality Guide - Page 12
    Print dialog. b Resend the print job. Go to step 4. Do shadow images still appear on prints? Step 4 Replace the imaging unit, and then resend the print job. Contact customer support. Do shadow images still appear on prints? No The problem is solved. No Load paper with the correct paper type and
  • Lexmark MS810de | Print Quality Guide - Page 13
    supported by the tray. b Resend the print job. Contact customer support. Is the print still skewed? Streaked horizontal lines appear on prints No The problem is solved. The problem appear on prints? Step 2 Go to step 3. From the printer control panel, set the paper type and weight in the Paper
  • Lexmark MS810de | Print Quality Guide - Page 14
    step 5. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the
  • Lexmark MS810de | Print Quality Guide - Page 15
    Guide Page 15 of 19 Action Yes Step 2 Go to step 3. From the printer control imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact customer The problem is solved. support at http://support.lexmark. com or your service representative. Toner
  • Lexmark MS810de | Print Quality Guide - Page 16
    imaging unit, and then the cartridge. b Resend the print job. No Go to step 2. Did the toner fog or background shading disappear from the prints? Step 2 Replace the imaging unit, and then resend the print job. The problem is solved. Contact customer support. Did the toner the printer control
  • Lexmark MS810de | Print Quality Guide - Page 17
    Quality Guide Page 17 of 19 Action Step 4 a Enable Quiet mode. From the printer control panel, navigate to: Settings > General Settings > Quiet Mode > On b Resend the print job. Does the toner rub off? Yes Contact customer support. Toner specks appear on prints Action Replace the imaging unit
  • Lexmark MS810de | Print Quality Guide - Page 18
    the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit
  • Lexmark MS810de | Print Quality Guide - Page 19
    your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product. Telephone support is
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Print Quality Guide
Characters have jagged or uneven edges
Action
Yes
No
Step 1
a
Print a font sample list to check if the fonts you are using are supported by
the printer.
1
From the printer control panel, navigate to:
Menus
>
Reports
>
Print Fonts
2
Select
PCL Fonts
or
PostScript Fonts
.
b
Resend the print job.
Are you using fonts that are supported by the printer?
Go to step 2.
Select a font that is
supported by the printer.
Step 2
Check if the fonts installed on the computer are supported by the printer.
Are the fonts installed on the computer supported by the printer?
The problem is solved.
Contact
customer
support
.
Clipped pages or images
Leading edge
Trailing edge
ABCDE
ABCDE
ABCDE
Action
Yes
No
Step 1
a
Move the width and length guides in the tray to the correct positions for the
paper loaded.
b
Resend the print job.
Is the page or image clipped?
Go to step 2.
The problem is solved.
Print Quality Guide
Page 1 of 19