Lexmark MS812dn Print Quality Guide

Lexmark MS812dn Manual

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  • Lexmark MS812dn | Print Quality Guide - Page 1
    by the printer. The problem is solved. Contact customer support. Are the fonts installed on the computer supported by the printer? Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Go to step 2. a Move the width and length guides in the tray to
  • Lexmark MS812dn | Print Quality Guide - Page 2
    the imaging unit. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Install the imaging unit, and
  • Lexmark MS812dn | Print Quality Guide - Page 3
    printer control panel, decrease the toner darkness. Note: 8 is the factory default setting. b Resend the print job. Yes The problem is solved. No Go to step 2. Did the gray background disappear from the prints? Step 2 The problem is solved. Reinstall the imaging unit and the toner cartridge
  • Lexmark MS812dn | Print Quality Guide - Page 4
    the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit
  • Lexmark MS812dn | Print Quality Guide - Page 5
    problem is solved. a Move the width and length guides in the tray to the correct positions for the paper size loaded. b Resend the print job. No Go to step 2. Are the margins correct? Step 2 Go to step 3. From the printer . b Resend the print job. The problem is solved. Do one or more of
  • Lexmark MS812dn | Print Quality Guide - Page 6
    to step 2. Are the width and length guides positioned correctly? Step 2 Go to step 3. From the printer control panel, set the paper type and weight support. Is the paper still curled? Print irregularities Leading edge ABC) D)E ABCDE ABCDE Trailing edge No Adjust the width and length guides
  • Lexmark MS812dn | Print Quality Guide - Page 7
    is solved. Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Contact customer The problem is solved. support at http://support.lexmark. com or your service representative. Print is too dark ABC DEF
  • Lexmark MS812dn | Print Quality Guide - Page 8
    the printer control Go to step 5. panel, change the texture settings in the Paper Texture menu to match the paper you are printing on. Go to step 6. The problem is solved. Is the print still too dark? Step 6 Replace the imaging unit, and then resend the print job. Contact customer support. The
  • Lexmark MS812dn | Print Quality Guide - Page 9
    Print is too light ABC DEF Print Quality Guide Page 9 of 20 Action Step 1 a From the Quality menu on the printer control panel, increase the toner darkness. Note: 8 is the factory default setting. b Resend the print job. Yes Go to step 2. No The problem is solved. Is the print still too light?
  • Lexmark MS812dn | Print Quality Guide - Page 10
    customer support. Is the print still too light? Printer is printing blank pages No The problem is solved. The problem is solved. Action Yes Step 1 Go to step 2. a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check
  • Lexmark MS812dn | Print Quality Guide - Page 11
    customer support. Is the printer still printing blank pages? Printer is printing solid black pages No The problem is solved. The problem is solved. Action Yes Step 1 Go to step 2. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential
  • Lexmark MS812dn | Print Quality Guide - Page 12
    Print Quality Guide Page 12 of 20 ) ) ) ) ) ) Action Yes Step 1 Go to step 2. a Replace the imaging unit if the support. Do repeating defects still appear on prints? Shadow images appear on prints Leading edge AABBCCDD AABBCCDD Trailing edge No The problem is solved. The problem
  • Lexmark MS812dn | Print Quality Guide - Page 13
    shadow images still appear on prints? Step 4 Replace the imaging unit, and then resend the print job. Contact customer support. Do shadow images still . The problem is solved. The problem is solved. AAABBBC)CCDDD)EEE Action Yes Step 1 Go to step 2. a Move the width and length guides in the
  • Lexmark MS812dn | Print Quality Guide - Page 14
    3. From the printer control panel, set imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit
  • Lexmark MS812dn | Print Quality Guide - Page 15
    Guide From the printer control panel, imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit
  • Lexmark MS812dn | Print Quality Guide - Page 16
    The problem is solved. support at http://support.lexmark. com or your service representative. Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Yes Step 1 The problem is solved. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit
  • Lexmark MS812dn | Print Quality Guide - Page 17
    Enable Quiet mode. From the printer control panel, navigate to: Settings > General Settings > Quiet Mode > On b Resend the print job. Contact customer support. The problem is solved. Does the toner rub off? Toner specks appear on prints Action Replace the imaging unit, and then resend the print
  • Lexmark MS812dn | Print Quality Guide - Page 18
    Print Quality Guide Page 18 of 20 Transparency print quality is poor Action Yes Step 1 Go to step 2. From the printer control panel support. Is the print quality still poor? Uneven print density No Set the paper type to Transparency. The problem is solved. Action Replace the imaging unit,
  • Lexmark MS812dn | Print Quality Guide - Page 19
    the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit
  • Lexmark MS812dn | Print Quality Guide - Page 20
    Print Quality Guide Page 20 of 20 Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems. E-mail You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond and
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Print Quality Guide
Characters have jagged or uneven edges
Action
Yes
No
Step 1
a
Print a font sample list to check if the fonts you are using are supported by
the printer.
1
From the printer control panel, navigate to:
Menus
>
Reports
>
Print Fonts
2
Select
PCL Fonts
or
PostScript Fonts
.
b
Resend the print job.
Are you using fonts that are supported by the printer?
Go to step 2.
Select a font that is
supported by the printer.
Step 2
Check if the fonts installed on the computer are supported by the printer.
Are the fonts installed on the computer supported by the printer?
The problem is solved.
Contact
customer
support
.
Clipped pages or images
Leading edge
Trailing edge
ABCDE
ABCDE
ABCDE
Action
Yes
No
Step 1
a
Move the width and length guides in the tray to the correct positions for the
paper loaded.
b
Resend the print job.
Is the page or image clipped?
Go to step 2.
The problem is solved.
Print Quality Guide
Page 1 of 20