Lexmark Optra E310 Service Manual

Lexmark Optra E310 Manual

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  • Lexmark Optra E310 | Service Manual - Page 1
    OptraTM E310/E312 4044-XXX • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index • Manuals Menu Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
  • Lexmark Optra E310 | Service Manual - Page 2
    copies of publications related to this product by calling 1-800-553-9727. In other countries, contact your point of purchase. Lexmark and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Other trademarks are the property of their respective
  • Lexmark Optra E310 | Service Manual - Page 3
    Aids 3-1 Memory Test 3-1 Diagnostic Test 3-1 Print Quality Test 3-2 User Mode Print Test 3-3 Configuration Mode 3-3 Hex Trace 3-11 Restoring Factory Defaults 3-12 Engine Clean Cycle 3-13 Toggle Demo/Normal Mode 3-14 Printer Operation 3-14 Paper Path 3-15 Repair Information 4-1 Handling
  • Lexmark Optra E310 | Service Manual - Page 4
    Voltage Power Supply (model E310 5-16 High Voltage Power Supply (model E312 5-18 Interconnect Board (model E310 5-21 Parts Catalog 6-1 Assembly 1: model E310 6-20 Assembly 6: Electronics (model E312 6-24 Assembly 7: Options 6-26 Assembly 8: Miscellaneous 6-27 Index I-1 iv Service Manual
  • Lexmark Optra E310 | Service Manual - Page 5
    nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. v
  • Lexmark Optra E310 | Service Manual - Page 6
    4044-XXX Laser Advisory Label vi
  • Lexmark Optra E310 | Service Manual - Page 7
    4044-XXX Class 1 Laser Statement Label vii
  • Lexmark Optra E310 | Service Manual - Page 8
    4044-XXX Laser Der Drucker erfüllt gemäß amtlicher Bestätigung der USA die Anforderungen der Bestimmung DHHS (Department of Health and Human Services) 21 CFR Teil J für Laserprodukte der Klasse I (1). In anderen Ländern gilt der Drucker als Laserprodukt der Klasse I, der die Anforderungen der IEC (
  • Lexmark Optra E310 | Service Manual - Page 9
    classe IIIb (3b) all'arseniuro di gallio della potenza di 5mW che opera sulla lunghezza d'onda compresa tra 770 e 795 nanometri. Il sistema laser e la stampante sono stati progettati in modo tale che le persone a contatto con la stampante, durante il normale funzionamento, le operazioni di servizio
  • Lexmark Optra E310 | Service Manual - Page 10
    CFR Subchapter J, voor andere landen in IEC 825. Laserprodukten van klasse I worden niet als ongevaarlijk aangemerkt. De printer is voorzien van een laser van klasse IIIb (3b), dat wil zeggen een gallium arsenide-laser van 5 milliwatt met een golflengte van 770-795 nanometer. Het lasergedeelte en de
  • Lexmark Optra E310 | Service Manual - Page 11
    med kravene i IEC 825. Klasse I-laserprodukter betragtes ikke som farlige. Printeren indeholder internt en Klasse IIIB (3b)-laser, der nominelt er en 5 milliwatt galliumarsenid laser, som arbejder på bølgelængdeområdet 770-795 nanometer. Lasersystemet og printeren er udformet således, at mennesker
  • Lexmark Optra E310 | Service Manual - Page 12
    utsätts för laserstrålning över Klass I-nivå vid normal användning, underhåll som utförs av användaren eller annan föreskriven serviceåtgärd. Laser-melding Skriveren er godkjent i USA etter kravene i DHHS 21 CFR, underkapittel J, for klasse I (1) laserprodukter, og er i andre land godkjent som et
  • Lexmark Optra E310 | Service Manual - Page 13
    4044-XXX Avís sobre el Làser Segons ha estat certificat als Estats Units, aquesta impressora compleix els requisits de DHHS 21 CFR, apartat J, pels productes làser de classe I (1), i segons ha estat certificat en altres llocs, és un producte làser de classe I que compleix els requisits d'IEC 825.
  • Lexmark Optra E310 | Service Manual - Page 14
    4044-XXX Japanese Laser Notice Chinese Laser Notice xiv
  • Lexmark Optra E310 | Service Manual - Page 15
    with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. • The maintenance information for this product has been prepared for use by a professional service person and is not intended
  • Lexmark Optra E310 | Service Manual - Page 16
    é de certains éléments ne sont pas toujours évidentes. Lexmark ne peut être tenu responsable de l'utilisation d'autres pièces de rechange. • Les consignes d'entretien et de réparation de ce produit s'adressent uniquement à un personnel de maintenance qualifié. • Le démontage et l'entretien de ce
  • Lexmark Optra E310 | Service Manual - Page 17
    Funktionen der Bauteile und Optionen sind nicht immer offensichtlich. Sofern Teile eingesetzt werden, die nicht von Lexmark sind, wird von Lexmark keinerlei Verantwortung oder Haftung für dieses Produkt übernommen. • Die Wartungsinformationen für dieses Produkt sind ausschließlich für die Verwendung
  • Lexmark Optra E310 | Service Manual - Page 18
    aprovado para satisfazer os padrões globais de segurança na utilização de componentes específicos da Lexmark. As funções de segurança de alguns dos componentes podem não ser sempre óbvias. A Lexmark não é responsável pela utilização de outros componentes de substituição. • As informações de seguran
  • Lexmark Optra E310 | Service Manual - Page 19
    4044-XXX Chinese Safety Information Korean Safety Information xix
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    4044-XXX xx
  • Lexmark Optra E310 | Service Manual - Page 21
    Personal Computer or other computers compatible with the IBM Personal Computer (with 386 processor or higher) and Macintosh Computers via the USB connection. Product Name MT/Model Speed Base Memory Emulations Connectivity Resolution Starter Toner Cartridge Optra E310 4044-001 8 pages per minute
  • Lexmark Optra E310 | Service Manual - Page 22
    4044-XXX Acronyms CSU DRAM EP EPROM ESD FRU HVPS LASER LCD LED LVPS MROM NVRAM OEM PC POST ROM SIMM SRAM UPR USB V ac Read Only Memory Single In-Line Memory Module Static Random Access Memory Used Parts Return Universal Serial Bus Volts alternating current Volts direct current 1-2 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 23
    4044-XXX 2. Diagnostic Information Start CAUTION: NEVER manually actuate or disable the top cover interlock switch and the printhead shutter actuator at the same time. To perform some of the service checks and tests, such as troubleshooting paper feed problems, you need to actuate the top cover
  • Lexmark Optra E310 | Service Manual - Page 24
    button to view the secondary service error code. Go to "Secondary Service Error Codes" on page 2-5. Laser Diode Failure Inspect the printhead cable and replace as necessary. Replace the printhead assembly. If this does not correct the problem, replace the engine/LVPS board. 2-2 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 25
    4044-XXX Blinking Operator Panel LED Mirror Motor Failure Action Inspect the printhead cable and replace as necessary. Replace the printhead assembly. If this does not correct the problem, replace the engine/LVPS board. Optional Memory Error Replace the optional memory SIMM. If this does not
  • Lexmark Optra E310 | Service Manual - Page 26
    SIMM w/Flash. If this does not correct the problem, replace the controller board. Font Checksum Failure Error Replace the ROM SIMM. If this does not correct the problem, replace the controller board. Engine/LVPS Board Communications Failure Error Replace the engine/LVPS board 2-4 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 27
    is used to further describe the error. When a service error occurs, pressing the operator panel button after viewing the primary service error code displays the secondary service error code. The following table contains the secondary service error codes. Blinking Operator Panel LED Fuser Failure
  • Lexmark Optra E310 | Service Manual - Page 28
    and one or two operator panel LEDs are on solid or blinking until the printer is powered off. Locate the printer's LED Status in the following table and take the indicated action. User Error Message Paper Jam Load Manual Paper/ Envelope Load Paper/Load Envelope Top Cover Open LED Status Paper Jam
  • Lexmark Optra E310 | Service Manual - Page 29
    is forced to reduce the resolution of a formatted page to 300 dpi before printing, or the printer is unable to maintain the required data transfer rate. Go to the "Secondary User Error Message Table" on page 2-8. This condition only occurs when the Flash memory is full. Diagnostic Information
  • Lexmark Optra E310 | Service Manual - Page 30
    the printer's LED status in the following table and take the indicated action. User Error to a different printing mode using the Lexmark driver for Windows, or push the operator panel button to mode to Quick Print Plus mode using the Lexmark driver for Windows, or press the operator panel button to
  • Lexmark Optra E310 | Service Manual - Page 31
    must select a different font or try turning the Best Fit setting on and retry the print command. The printer lacks sufficient memory to enable Resource Save. It is recommended that the user install additional memory or set each link buffer to the Auto value. Power-On Self Test (POST) When you turn
  • Lexmark Optra E310 | Service Manual - Page 32
    Check" on page 2-17. Go to the "Hot Fuser Service Check" on page 2-21. Go to the "Paper Feed Service Check" on page 2-24. Base Printer Symptom Table Symptom Dead Machine (no power) Fan noisy or not working Fuser parts melted Fuser lamp doesn't light Toner not fused to the paper Action Go to the
  • Lexmark Optra E310 | Service Manual - Page 33
    to "White or black lines or bands" on page 2-34. Go to "Toner on back of page" on page 2-34. Go to "Incorrect characters print" on page 2-34. Go to "Paper Feed Service Check" on page 2-24. Go to "Main Motor Service Check" on page 2-21. Go to "Paper never picks" on page
  • Lexmark Optra E310 | Service Manual - Page 34
    printer. Cooling Fan Service Check FRU Model E310 Interconnect Board Cooling Fan Action Make sure motor cable is properly seated in location CN408 on the interconnect board. Disconnect the cable sure motor cable is properly seated in location CN3 on the engine board. Disconnect the cable and check
  • Lexmark Optra E310 | Service Manual - Page 35
    Service Check Note: Make sure a toner cartridge is installed and the cover closes all the way, engaging the cover open switch lever. The lever can easily be positioned incorrectly if the top cover has been removed and replaced. FRU Models E310 to engine/ LVPS board cable for continuity. Replace if
  • Lexmark Optra E310 | Service Manual - Page 36
    CN1-4 If any location does not measure continuity, replace the HVPS. Replace the cable if it does not measure continuity. Go to the "Engine Board (model voltage model printer 200 V ac - 240 V ac for the high voltage model printer FRU Model E310 & E312 LVPS Fuse 2-14 Service Manual Action Check
  • Lexmark Optra E310 | Service Manual - Page 37
    4044-XXX FRU Model E310 Engine/LVPS Board Power Switch Model E310 LVPS to Interconnect Board Cable Model E310 Interconnect Board Model E312 Power Switch Action Disconnect the cables from CN2 and CN5 and leave the cables connected to the power switch attached. With the printer positioned on its left
  • Lexmark Optra E310 | Service Manual - Page 38
    all voltages are correct, reconnect all the cables to the engine board one at a time. Check the voltage meausrements on the engine board each time you connect a cable. If a voltage measurement is incorrect after connecting one of the cables, replace the FRU that you connected. 2-16 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 39
    4044-XXX Fuser Service Check Cold Fuser Service Check When toner is partially fused to the paper, it voltage to the printer must be within the following limits: 100 V ac - 127 V ac for the low voltage model printer 200 V ac - 240 V ac for the high voltage model printer Turn the printer off and wait
  • Lexmark Optra E310 | Service Manual - Page 40
    on the engine board. Check for excessive toner buildup on the surface of the thermistor. Clean or replace as necessary. Turn the printer off and disconnect the thermistor cable from CN10 on the engine board. Measure . The voltage rating is stamped on one of the lamp contacts. 2-18 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 41
    lamp does not light FRU Model E310 Fuser Lamp Lamp Cable Thermistor LVPS Action Turn the printer off and disconnect the fuser lamp wires is correctly connected to CN1 on the LVPS. If the problem persists, disconnect the thermistor cable from CN1 on the LVPS board and measure the voltage between
  • Lexmark Optra E310 | Service Manual - Page 42
    Model E312 Fuser Lamp Lamp Cable Thermistor LVPS Action Turn the printer off and disconnect the fuser connected to CN10 on the engine board. If the problem persists, disconnect the thermistor cable from CN1o on the engine board and measure the voltage correct, replace the lamp. 2-20 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 43
    than 1k ohm or shorted. Make sure the correct voltage fuser lamp is installed. Replace if necessary. Main Motor Service Check FRU Model E310 Interconnect Board Main Motor Main Motor Cable Action Check the interconnect board for the following voltages: CN405-3 +24 V dc CN405-4 +24 V dc If these
  • Lexmark Optra E310 | Service Manual - Page 44
    : CN2-3 +24 V dc CN2-4 +24 V dc If these voltages are not correct, replace the engine board. If these voltages are correct, check the main motor cable for continuity. If continuity exists on each wire, replace the main motor. If continuity does not exist on one or more of the wires, replace
  • Lexmark Optra E310 | Service Manual - Page 45
    Operator Panel Service Check Inspect the operator panel cable for damage. Make sure the cable is plugged in securely. Run POST and check each LED for proper operation. FRU Models E310 & E312 Operator Panel Operator Panel Cable Models E310 & E312 Operator Panel Operator Panel Cable Controller Board
  • Lexmark Optra E310 | Service Manual - Page 46
    operator panel if continuity is not present. If continuity is present, replace the operator panel cable. Paper Feed Service Check Paper Jam error indication during POST FRU Models E310 & E312 Exit Sensor Flag Models E310 & E312 Input Paper Feed Sensor Action If the exit sensor flag is not resting
  • Lexmark Optra E310 | Service Manual - Page 47
    picks but stops about an inch down the page FRU Models E310 & E312 Roller Guides Action Check for correct position of roller guides on pick roller assembly. Paper picks but stops half way through the printer FRU Model E310 Input Paper Feed Sensor Interconnect Board Action Make sure the input
  • Lexmark Optra E310 | Service Manual - Page 48
    is working properly. Check for a broken or stuck flag on the input paper feed sensor. Check to make sure the cable is seated on the CN6 connector on the engine board. Disconnect the cable and check for the following voltages: CN6-3 +5 V dc CN6-4 Ground If these voltages are not correct, replace the
  • Lexmark Optra E310 | Service Manual - Page 49
    assembly. This guide sheet can easily block the paper path if installed incorrectly. Make sure solenoid is installed correctly and its cable is plugged into sheets at once FRU Models E310 & E312 Pick Roller Assembly Models E310 & E312 Paper Separator Assembly Models E310 & E312 Pick Roller Pad
  • Lexmark Optra E310 | Service Manual - Page 50
    roller causes the printer to run hotter than required for the media being printed. Excessive heat can cause paper treeing problems, poor stacking or curl. Print Quality Service Check Blank page FRU Action Models E310 & E312 Toner Cartridge Printhead Printhead Cable HVPS Engine/LVPS Board
  • Lexmark Optra E310 | Service Manual - Page 51
    4044-XXX Black page Note: Incorrect laser exposure or incorrect charging of the photoconductor causes an all black page. FRU Models E310 & E312 HVPS Contacts Model E310 Engine/LVPS Board HVPS Cable HVPS Model E312 Engine Board HVPS Cable HVPS Action Check the contacts for contamination and correct
  • Lexmark Optra E310 | Service Manual - Page 52
    /LVPS Board Check the contacts for correct installation and contamination where contact is made with the toner cartridge and HVPS Board. Clean as necessary. If this does not correct the problem, replace the following FRUs one at a time in the order shown: HVPS Board Engine Board 2-30 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 53
    Transfer Roller Action The charge roll in the toner cartridge may have an unbalanced pressure against the PC drum. Try a new toner cartridge. Check the springs in the left and right transfer roller bearings. The bearing assemblies should support the transfer roller, applying even pressure to the
  • Lexmark Optra E310 | Service Manual - Page 54
    gear driving the developer roller may be contaminated or damaged. Inform the customer to replace the toner cartridge. The transfer roller or gear driving the transfer roller may contaminated or damaged. Inspect the be contaminated or damaged. Inspect and replace as necessary. 2-32 Service Manual
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    the "Cold Fuser Service Check" on page 2-17. Make sure recommended paper is being used. Action Make sure the toner cartridge is installed correctly and is not low on toner. If the problem continues, install a new toner cartridge. Check the transfer roller for signs of toner buildup and contamination
  • Lexmark Optra E310 | Service Manual - Page 56
    as it feeds through the printer especially in the developer and transfer process. Inspect the toner cartridge and paper feed components, especially printer driver software is installed. Incorrect software can cause incorrect characters to print and the image may not fit the page. 2-34 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 57
    does not print, disable the resistors. 5. If the internal print test page prints correctly, the user application/printer driver is set up correctly and the correct bidirectional parallel cable is installed, yet the printer still fails to print on command from the host, replace the controller board
  • Lexmark Optra E310 | Service Manual - Page 58
    4044-XXX 2-36 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 59
    procedures you can run to identify printer failures and verify that repairs have corrected the problem. Memory Test The following tests run a test fails, the Error LED pattern for the service error code displays on the operator panel. Go to the "Service Error Codes" on page 2-2 and take the indicated
  • Lexmark Optra E310 | Service Manual - Page 60
    the installed printer base code level and user default settings for the following: Top Margin Offset Left Margin Offset Printer Page Count Installed Memory PQET Setting (on/off) Toner Saver ( the print quality test pages print, the printer automatically returns to the Ready mode. 3-2 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 61
    Mode Print Test Page displays the user default values, installed options, printer features, various typefaces, and the installed printer base code level. 1. Turn the printer power on. The Ready LED comes on solid (printer is in the ready state). 2. Press and release the operator panel button. 3. The
  • Lexmark Optra E310 | Service Manual - Page 62
    is in the configuration mode. 8. To exit the configuration mode, turn the printer power off. Configuration Mode Operator Panel Overlays When in configuration mode, the first menu item and its setting are displayed. The first menu item is the Parallel Port and is indicated by 3-4 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 63
    4044-XXX the solid Ready LED. The setting of the menu item is indicated by the status of the Press Button LED. To change the menu item setting, briefly press the operator panel button. Once the setting you want is indicated by the status of the Press Button LED, perform a long button press to save
  • Lexmark Optra E310 | Service Manual - Page 64
    user to enable or disable the parallel port. If the port is not being used, disabling it frees allocated printer power off. Parallel NPA Parallel NPA mode allows two way communication between the host and the printer all data received by the printer must be in NPA packets. Any non-packet data is rejected as
  • Lexmark Optra E310 | Service Manual - Page 65
    a long button press. All LEDs blink once, indicating the setting is saved. 6. Exit the configuration mode by turning the printer power off. Parallel Protocol The printer supports two parallel protocol settings: standard and fastbytes. When the protocol is set to standard, information is received at
  • Lexmark Optra E310 | Service Manual - Page 66
    . All LEDs blink once, indicating the setting is saved. 6. Exit the configuration mode by turning the printer power off. Parallel Mode 1 Parallel Mode 1 controls whether or not resistors are enabled on the parallel PC's have open collector outputs on their parallel port signals. 3-8 Service Manual
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    a long button press. All LEDs blink once, indicating the setting is saved. 5. Exit the configuration mode by turning the printer power off. Parallel Strobe This setting allows the user to adjust the factory setting for the amount of time strobe is sampled to determine that valid data is Diagnostic
  • Lexmark Optra E310 | Service Manual - Page 68
    mode by turning the printer power off. USB Port This menu item allows the user to enable or disable the USB port. If the port is not being used, disabling it frees allocated memory to be the setting is saved. 5. Exit the configuration mode by turning the printer power off. 3-10 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 69
    Trace printout is used to help isolate the cause of print problems. When a job is printed, the printer operator panel displays the Hex Trace indication, (Ready LED blinking), showing that the printer remains in the Hex Trace mode. Turn the printer power off or do an operator panel reset (long button
  • Lexmark Optra E310 | Service Manual - Page 70
    . Perform the following steps to invoke factory defaults: 1. Turn the printer power off. 2. Open the top cover. 3. Turn the printer power on. 4. When the Error LED comes on solid, double- button press until all LEDs come on solid. 9. The printer is reset to factory defaults. 3-12 Service Manual
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    a special cleaning mode. The cleaning mode helps eliminate small specs of toner present in the background when printing. Perform the following steps to perform the Engine Clean Cycle: 1. Turn the printer power off. 2. Open the top cover. 3. Turn the printer power on. 4. When the Error LED comes on
  • Lexmark Optra E310 | Service Manual - Page 72
    moves through the printer. Images are created with toner on an OPC drum within the toner cartridge. A transfer roller then draws the toner off the OPC drum onto the paper. Once the toner is affixed to the paper by the fuser, the paper exits either the top or front of the printer. 3-14 Service Manual
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    4044-XXX Paper Path Diagnostic Aids 3-15
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    4044-XXX 3-16 Service Manual
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    CAUTION: Read the following before handling electronic parts. Handling ESD-Sensitive Parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, follow the instructions below in addition to all the usual
  • Lexmark Optra E310 | Service Manual - Page 76
    one of the covers removed. Be sure to remove the print cartridge before you perform removal procedures. Screw Identification Table Type 1 Screw Type 2 Screw Type 3 Screw Type 4 Screw Covers Front Cover and Face Up Cover 1. Press the cover inward to release it and pull it forward. 4-2 Service Manual
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    4044-XXX 2. Remove the face up cover. 3. Open the front cover. Repair Information 4-3
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    4044-XXX 4. Remove the screw from the support on each side of the printer. Note: If you want to remove the front cover only, remove the two screws and then remove the panel board and board cover. 4-4 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 79
    4044-XXX Rear and Top Cover 1. Remove the three screws, press the retaining tabs and remove the rear cover. 2. Remove the front cover and face up cover. 3. Remove the two screws and remove the top cover. Repair Information 4-5
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    4044-XXX Side Covers 1. Remove the front cover, face up cover, top cover and rear cover. 2. Remove the two screws securing the rear of each side cover. 3. Release the side cover tabs as shown and remove the left and right side covers. 4-6 Service Manual
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    4044-XXX Frame Assembly 1. Remove all covers. 2. Remove the HVPS. 3. Remove the two screws and remove the solenoid. 4. Remove the six screws and remove the frame assembly. Repair Information 4-7
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    wire mounting screws (B). 4. Unplug the connector from the engine/LVPS board. 5. Remove the two fuser mounting screws (C). 6. Release the two snaps holding the fuser down. 4-8 Service Manual
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    4044-XXX 7. Slide the fuser in the direction of the arrows and remove the fuser. Note: The backup roller can fall from the printer if the printer is turned on its side with the fuser removed. Repair Information 4-9
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    4044-XXX HVPS 1. Remove all covers. 2. Remove the HVPS board mounting screws. 4-10 Service Manual
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    from the connectors on top of the HVPS. 4. Unplug the cable from the lower connector inside the HVPS and remove the HVPS. Note: The high voltage contacts can fall from the printer with the HVPS removed. Three contacts with the shorter springs are installed in the hole marked L+S. The contact with
  • Lexmark Optra E310 | Service Manual - Page 86
    4044-XXX Interconnect Board (model E310) 1. Remove the LVPS. 2. Unplug all connectors from the interconnect board. 3. Remove the screws and remove the interconnect board. 4-12 Service Manual
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    4044-XXX Engine/LVPS Board (model E310) 1. Turn the printer upside down. 2. Remove all screws securing the SIMM access panel. 3. Remove the SIMM access panel. Repair Information 4-13
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    4044-XXX 4. Unplug all the connectors from the engine/LVPS board. 5. Remove the five screws and remove the engine/LVPS board. 4-14 Service Manual
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    4044-XXX Engine/LVPS Board (model E312) 1. Turn the printer upside down. 2. Remove all screws securing the SIMM access panel. 3. Remove the SIMM access panel. Repair Information 4-15
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    the printer and disconnect all the cables from the LVPS. 6. Remove the screws mounting the LVPS to the shield and remove the LVPS. 7. Disconnect all the cables from the engine board. 8. Remove the screws mounting the engine board to the lower frame and remove the engine board. 4-16 Service Manual
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    4044-XXX Main Drive Assembly 1. Remove all covers. 2. Remove the six main drive assembly mounting screws. 3. Unplug the connector and remove the main drive assembly. Repair Information 4-17
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    4044-XXX Pick Roll Assembly 1. Remove all the covers. 2. Remove the high voltage power supply. 3. Remove the roller bearing. 4-18 Service Manual
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    4044-XXX 4. Remove the roller access cover on the left side of the pick roller assembly. 5. Remove the upper frame. 6. Remove the pick up roller gear and clutch. 7. Lift the pick roll assembly from the printer. Repair Information 4-19
  • Lexmark Optra E310 | Service Manual - Page 94
    4044-XXX Printhead Assembly 1. Remove the top cover. 2. Unplug all the connectors from the printhead. 3. Remove the four mounting screws and remove the printhead. Note: Be sure to transfer the snap-on torroids when replacing the printhead cable. 4-20 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 95
    4044-XXX Transfer Roll 1. Remove the front cover and face up cover. 2. Remove the black cover on the left end of the transfer roll. 3. Press the latches on the bearings to release them from the lower frame. 4. Lift the transfer roll from the printer. Repair Information 4-21
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    4044-XXX 4-22 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 97
    4044-XXX 5. Connector Locations Controller Board (model E310/E312) Connector J1 Printhead U5 Operator Panel (signals at idle) J7 Engine/LVPS Board Pin No. Signal 1 N/A 2 Ground 1 Ground 2 +5 V dc 3 +5 V dc 4 N/A 5 +5 V dc 6 Ground 1 +5 V dc 2 +5 V dc 3 +5 V
  • Lexmark Optra E310 | Service Manual - Page 98
    4044-XXX Connector J7 (continued) Pin No. Signal 15 +5 V dc 16 +5 V dc 17 +5 V dc 18 Ground 19 Ground 20 Ground 21 Ground 22 Ground 23 +5 V dc 24 +5 V dc 5-2 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 99
    4044-XXX Connector Locations 5-3
  • Lexmark Optra E310 | Service Manual - Page 100
    1 AC In 2 AC In 1 AC In 2 AC In 1 THERM 2 +3.9 V dc 1 +24 V dc SWITCH 2 +24 V dc 3 Ground 4 +24 V dc 5 VDO 6 MHV 7 LDON 8 SUPPLY 9 Ground 10 DEV350 5-4 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 101
    4044-XXX Connector CN2 (continued) Pin No. Signal 11 HSYNC 12 THVPWM 13 EXT CLK 14 Ground 15 Ground 16 THVEA 17 LREADY 18 DEV300 19 P MOTOR 20 +5 V dc 21 AGND 22 AGND 23 THVREAD 24 AGND Connector Locations 5-5
  • Lexmark Optra E310 | Service Manual - Page 102
    Ground 11 CLUTCH J 12 PEMPTY J 13 +24 V dc 14 PNARROW J 15 +5 V dc 16 +24 V dc 17 PTL J 18 +5 V dc 19 PMOTOR EXT J 20 EXT CLK J 5-6 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 103
    4044-XXX Connector CN5 Controller Board Pin No. Signal 1 EBUSY 2 Not Used 3 EMSG 4 EXITPAP 5 CCLK 6 PRINT 7 VDI 8 Not Used 9 PSYNC 10 READY 11 HSYNC 12 Not Used 13 +5 V dc 14 CMSG 15 +5 V dc 16 +5 V dc 17 Ground 18 +5 V dc 19 Ground 20 Ground 21 Ground 22
  • Lexmark Optra E310 | Service Manual - Page 104
    4044-XXX 5-8 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 105
    4044-XXX Engine Board (model E312) Connector CN1 Controller Board Pin No. Signal 1 EBUSY 2 Not Used 3 EMSG 4 EXITPAP 5 CCLK 6 PRINT 7 VDI 8 Not Used 9 PSYNC 10 READY 11 HSYNC 12 Not Used 13 +5 V dc 14 CMSG 15 +5 V dc 16 +5 V dc 17 Ground, Floating 18 +5 V dc 19
  • Lexmark Optra E310 | Service Manual - Page 106
    V dc 4 +24 V dc 5 OUTA* 6 OUTB* 1 +24 V dc Switch 2 Not Used 3 Fan 1 +24 V dc Switch 2 Clutch 1 PEMPTY 2 +5 V dc 3 Ground, Floating 1 P Feed 2 P Width 3 +5 V dc 4 Ground, Floating 5-10 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 107
    4044-XXX Connector CN7 LVPS CN8 Pre-Transfer LED (PTL) CN9 DCV CN10 Thermistor Pin No. Signal 1 +5 V dc 2 +5 V dc 3 Ground, Floating 4 Ground, Floating 5 Fuser On 6 +24 V dc Switch 7 Ground 8 Ground 9 +24 V dc 10 +24 V dc 1 PTL 2 Ground, Floating 1 Not Used 2 Not Used
  • Lexmark Optra E310 | Service Manual - Page 108
    DEVEA-B 15 Ground, Floating 16 Ground, Floating 17 Ground, Floating 18 +5 V dc 19 Ground 20 +5 V dc 21 Ground 22 Ground 23 THVREAD 24 PMOTOR 5-12 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 109
    4044-XXX Connector Locations 5-13
  • Lexmark Optra E310 | Service Manual - Page 110
    2 AC In 1 AC In 2 AC In 1 +5 V dc 2 +5 V dc 3 Ground, Floating 4 Ground, Floating 5 Fuser On 6 +24 V dc Switch 7 Ground 8 Ground 9 +24 V dc 10 +24 V dc 5-14 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 111
    4044-XXX Connector Locations 5-15
  • Lexmark Optra E310 | Service Manual - Page 112
    4044-XXX High Voltage Power Supply (model E310) Connector CN1 Engine/LVPS Board Pin No. Signal 1 +24 V dc 2 +24 V dc SWITCH 3 +24 V dc 4 Ground 5 MHV 6 VDO 7 SUPPLY 17 DEV300 18 LREADY 19 +5 V dc 20 P MOTOR 21 AGND 22 AGND 23 AGND 24 THVREAD 5-16 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 113
    4044-XXX Connector CN2 Cover Open Switch CN3 Printhead CN4 Printhead Pin No. Signal 1 +24 V dc SWITCH 2 Not Used 3 +24 V dc 1 +24 V dc SWITCH 2 AGND 3 P MOTOR 4 LREADY 5 EXT CLK 1 HSYNC 2 +5 V dc SWITCH 3 Ground 4 LDON 5 VDO 6 Ground Connector Locations 5-17
  • Lexmark Optra E310 | Service Manual - Page 114
    LDON 15 Ground, Floating 16 Ground, Floating 17 +5 Vdc 18 Ground, Floating 19 +5 V dc 20 Ground 21 Ground 22 Ground 23 PMOTOR 24 THVREAD 5-18 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 115
    4044-XXX Connector CN2 Cover Open Switch CN3 Printhead CN4 Printhead Pin No. Signal 1 +24 V dc SWITCH 2 +5 V dc SWITCH 3 +5 V dc 4 +24 V dc 1 +24 V dc SWITCH 2 AGND 3 P MOTOR 4 LREADY 5 EXT CLK 1 HSYNC 2 +5 V dc SWITCH 3 Ground, Floating 4 LDON 5 VDO 6 Not Used
  • Lexmark Optra E310 | Service Manual - Page 116
    4044-XXX 5-20 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 117
    4044-XXX Interconnect Board (model E310) Connector Pin No. CN401 Paper Feed/Paper 1 Narrow Sensor 2 3 4 CN402 Clutch 1 2 CN403 Paper Empty 1 Sensor 2 3 CN404 Developer Fuse 1 2 CN405 Main Motor 1 2 3 4 5 6 Signal PFEED J PNARROW J +5 V dc
  • Lexmark Optra E310 | Service Manual - Page 118
    AGND PFEED J Ground Ground PEMPTY J CLUTCH J PNARROW J +24 V dc +24 V dc +5 V dc +5 V dc PTL J EXT CLK J PMOTOR EXT J PTL J +5 V dc DEV FAN J N/A +24 V dc 5-22 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 119
    4044-XXX Connector Locations 5-23
  • Lexmark Optra E310 | Service Manual - Page 120
    4044-XXX 5-24 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 121
    machines. • NS: (Not Shown) in the Asm-Index column indicates that the part is procurable but is not pictured in the illustration. • PP: (Parts Packet) in the parts description column indicates the part is contained in a parts packet. • INDENTURE: The indenture is marked by a series of dots located
  • Lexmark Optra E310 | Service Manual - Page 122
    4044-XXX Assembly 1: Covers 6-2 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 123
    1 1 1 1 Description Extender, Paper Support Support, Paper E310 Support, Paper E312 Cover Asm, Cooling Air/Stacker Stacker Assembly, Paper Support, Open Cover Guide, Paper Stacker Button, Operator Panel Lens, Operator Panel Panel, Operator Cover, Op Panel Cable Cable Asm, Operator Panel Screw, Type
  • Lexmark Optra E310 | Service Manual - Page 124
    4044-XXX Assembly 1: Covers (continued) 6-4 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 125
    4044-XXX AsmIndex 1-17 1-17 1-18 1-19 1-20 1-21 1-22 1-23 1-24 Part Number 12G0035 12G1938 12G0098 12G1847 12G0037 12G0040 12G0041 12G0176 Units 1 1 1 7 1 1 1 1 1 Description Tray Asm, Paper E310 Tray Asm, Paper E312 Cover Asm, Rear Screw, Type 1 PP 12G0101 Cover, Right Side Cover, Lower Front
  • Lexmark Optra E310 | Service Manual - Page 126
    4044-XXX Assembly 2: Frame 6-6 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 127
    Cartridge Lock Lock, Print CartrIdge, Right Lock, Print Cartridge, Left Housing, Cover Open Sensor E310 Housing, Cover Open Sensor E312 Lever, Cover Open Sensor E310 Lever, Cover Open Sensor E312 Spring, Cover Open Sensor Board Asm, Cover Open Sensor E310 Board Asm, Cover Open Sensor E312 Parts
  • Lexmark Optra E310 | Service Manual - Page 128
    4044-XXX Assembly 2: Frame (continued) 6-8 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 129
    E312 Guide, HV Contact Contact Asm, HV-Transfer Roller Cover, Fuser Lamp Wiring Contact Asm, HV-Main Cable Asm, Power Switch E310 Cable Asm, Power Switch E312 Frame Asm, Lower E310 Frame Asm, Lower E312 Cover, Pick Roller Access Bearing Asm, Transfer Roller Left Gear, Transfer Roller Parts Catalog
  • Lexmark Optra E310 | Service Manual - Page 130
    4044-XXX Assembly 3: Fuser 6-10 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 131
    3-10 3-11 3-11 3-12 3-13 3-14 Part Number 12G0074 12G1935 12G0122 12G1936 12G0075 12G0166 12G0167 12G0165 12G0160 12G0161 12G0159 12G0123 12G0103 12G1891 12G0157 12G0158 12G0171 Units 1 1 1 1 7 1 2 1 1 2 1 4 4 4 4 4 2 2 Description Fuser Assembly 110 V dc E310 Fuser Assembly 110 V dc E312 Fuser
  • Lexmark Optra E310 | Service Manual - Page 132
    4044-XXX Assembly 3: Fuser (continued) 6-12 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 133
    V ac E310 Lamp, Fuser, 220 V ac E312 Plate, Hot Roll Ground Gear, Fuser Hot Roll Bearing, Right Hot Roll Bearing Asm, Backup Roll Roller Asm, Exit Paper Feed Bushing, Exit Paper Feed Roller Roller, Backup Hot Roll, Fuser Bearing, Left Hot Roll Frame, Fuser E310 Frame, Fuser E312 Parts Catalog 6-13
  • Lexmark Optra E310 | Service Manual - Page 134
    4044-XXX Assembly 4: Main Drive 6-14 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 135
    4044-XXX AsmIndex 4-1 4-1 4-2 4-3 4-4 4-5 4-6 4-7 4-8 4-9 4-10 4-11 Part Number 12G0042 12G1877 12G0044 Units 1 1 1 5 1 1 1 6 1 1 1 1 Description Main Drive Assembly E310 Main Drive Assembly E312 Motor Asm, Main Screw, Type 4 PP 12G0101 Gear, Drive Feed 1 PP 12G0102 Gear, Drive Feed 2 PP 12G0102
  • Lexmark Optra E310 | Service Manual - Page 136
    4044-XXX Assembly 5: Paper Feed 6-16 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 137
    4044-XXX AsmIndex 5-1 5-2 5-3 5-4 5-5 5-6 5-7 5-8 5-8 5-9 5-10 Part Number 12G0063 12G0068 12G0062 12G0121 12G0104 12G0065 12G0067 12G1933 12G0066 12G0064 Units 1 1 1 1 12G0101 Clutch Asm, Pick Roller Roller Asm, Pick E310 Roller Asm, Pick E312 Bearing, Left Pick Roller Shaft Separator Asm, Paper
  • Lexmark Optra E310 | Service Manual - Page 138
    4044-XXX Assembly 5: Paper Feed (continued) 6-18 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 139
    5-11 5-12 5-13 5-13 5-14 5-15 Part Number 12G0105 12G1934 12G0072 12G0070 12G1889 12G0073 12G0071 Units 1 1 2 1 1 1 1 Description Shaft Asm, Input Paper Feed E310 Shaft Asm, Input Paper Feed E312 Separator, Secondary Paper E310 Roller Asm, Input Paper Feed E310 Roller Asm, Input Paper Feed E312
  • Lexmark Optra E310 | Service Manual - Page 140
    4044-XXX Assembly 6: Electronics (model E310) 6-20 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 141
    Africa Power Cord, Denmark Power Cord, Chile Power Cord, Argentina, Paraguay, Uruguay Cable Asm, Motor to Interconnect Board E310 Bracket, Controller Board Mounting Screw, Type 3 PP 12G0101 Board Asm, Controller E310 Board Asm, Controller E312/ 312L(model 2L1) Board Asm, Controller E312L (Model
  • Lexmark Optra E310 | Service Manual - Page 142
    4044-XXX Assembly 6: Electronics (model E310 continued) 6-22 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 143
    Board E310 Board Asm, Engine/LVPS-110 V ac E310 Board Asm, Engine/LVPS-220 V ac E310 Fuse, Power Supply-110 V ac Fuse, Power Supply-220 V ac Cable Asm, Engine/LVPS Board to Interconnect Board E310 Board Asm, Interconnect E310 Guide, Cable E310 Cable Asm, Engine/LVPS to HVPS E310 Parts Catalog
  • Lexmark Optra E310 | Service Manual - Page 144
    4044-XXX Assembly 6: Electronics (model E312) 6-24 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 145
    11 6-12 6-13 Part Number 12G1896 Units 1 12G1940 1 12G0108 1 14 12G1872 1 12G0114 1 12G1926 1 12G1941 1 12G1898 1 12G1899 1 12G0090 1 12G0092 1 12G1937 1 12G1927 1 Description Board Asm, HVPS E312 Power Cord Reference Assembly 6: Electronics (model 310) Asm/Index 6-2. Cable Asm, Motor to Engine
  • Lexmark Optra E310 | Service Manual - Page 146
    4044-XXX Assembly 7: Options AsmIndex 7 7 7 7 7 7 7 7 7 Part Number 99A0517 99A0518 99A0519 99A0520 99A0724 99A0521 99A0522 99A0523 99A0545 Units Description 1 SIMM, 4MB Meg Flash Memory 1 SIMM, 2 Meg Flash Memory 1 SIMM, 4 Meg Flash Memory 1 Adapter, External Serial 6-26 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 147
    Packet, Fasteners PP 12G0101 o Screw, Type 1 (m3x10) o Screw, Type 2 (m4x10) o Screw, Type 3 (m3x10) o Screw, Type 4 (m3x6) o Clip, E Parts Packet, Gears PP 12G0102 o Gear, Drive Feed 1 o Gear, Drive Feed 2 o Gear, Input Paper Feed o Gear, OPC Drive 2 o Gear, OPC Drive 1 o Gear, Idler o Gear, Fuser
  • Lexmark Optra E310 | Service Manual - Page 148
    4044-XXX 6-28 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 149
    4-1 Hex Trace 3-11 How To Use This Parts Catalog 6-1 HVPS Connectors 5-16, 5-18 I Interconnect Board Connectors 5-21 L Laser Notice v M Memory Test 3-1 O Options 1-1 P Paper Path 3-15 Parts Catalog 6-1 Covers 6-2 Electronics (model E310) 6-20 Electronics (model E312) 6-24 Frame 6-6 Fuser 6-10, 6-12
  • Lexmark Optra E310 | Service Manual - Page 150
    Printer Operation 3-14 Primary User Error Message Table 2-6 R Secondary User Error Message Removals 4-2 Covers 4-2 Table 2-8 User Mode Print Test Page 3-3 Engine/LVPS Board (model E310) 4-13 Part 6-17 U User Error Message Table 2-6 12G0068 6-17 12G0069 6-9 12G0070 6-19 I-2 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 151
    4044-XXX 12G0071 12G0072 12G0073 12G0074 12G0075 12G0076 12G0077 12G0078 12G0079 12G0080 12G0081 12G0082 12G0083 12G0084 12G0086 12G0087 12G0088 12G0089 12G0090 12G0091 12G0092 12G0094 12G0095 12G0096 12G0097 12G0098 12G0099 12G0100 12G0101 12G0102 12G0103 12G0104 12G0105 12G0106 12G0107 12G0108
  • Lexmark Optra E310 | Service Manual - Page 152
    6-21 1339526 6-21 1342534 6-21 1342536 6-21 99A0517 6-26 99A0518 6-26 99A0519 6-26 99A0520 6-26 99A0521 6-26 99A0522 6-26 99A0523 6-26 99A0545 6-26 99A0724 6-26 I-4 Service Manual
  • Lexmark Optra E310 | Service Manual - Page 153
    Lexmark Optra E310/312 4044-XXX Service Manual P/N 12G3613 05/00 Reader Comment Form You may use this form to communicate your comments about this publication, with the understanding that Lexmark may use or distribute whatever information you supply in any way it believes appropriate without
  • Lexmark Optra E310 | Service Manual - Page 154
    NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 2659 LEXINGTON, KY POSTAGE WILL BE PAID BY ADDRESSEE LEXMARK INTERNATIONAL INC DEPARTMENT D22A BUILDING 035 3 740 NEW CIRCLE ROAD NW LEXINGTON KY 40511 9954 Fold Here Tape Please Do Not Staple Tape
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4044-XXX
Optra
TM
E310/E312
Lexmark and Lexmark with diamond
design are trademarks of Lexmark
International, Inc., registered in the
United States and/or other countries.
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