Lexmark Z22 User's Guide for Windows NT 4.0 and Windows 2000
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- Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 1
by the manufacturer, are the user's responsibility. ColorFine , Lexmark, and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc. Other trademarks are - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 2
index entry and go to the information source. Home page Lexmark™ Z22/Z32 Color Jetprinter™ User's Guide for Windows NT 4.0 and Windows 2000 Use this guide when you have questions about your printer or when you encounter a problem. Tips for using this guide • Use the buttons on the left side of the - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 3
printing Maintaining your printer Troubleshooting Appendix Index Steps to basic printing This book describes how to use your printer with Windows NT 4.0 and Windows 2000. For help using your printer with Windows 95, Windows 98, Mac OS 8.6, or Mac OS 9, refer to the hard copy User's Guide that came - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 4
Maintaining your printer Steps to basic printing Step 1: Load the paper You can load up to 100 sheets of paper (depending on thickness). 1 Place the paper against the right side of the sheet feeder, with the print side facing you. Paper alignment marks Sheet feeder Troubleshooting Appendix - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 5
Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Steps to basic printing 2 Squeeze the release tab and the paper guide together and slide the paper guide to the edge of the paper. Paper guide Release tab 5 - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 6
Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Steps to basic printing Loading specialty paper When loading specialty paper, follow these guidelines: Load up to: 10 envelopes Make sure: • The print side is facing you. • The stamp location is in the upper left - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 7
Maintaining your printer Troubleshooting Appendix Index Steps to basic printing Load up to: 10 greeting cards, index cards, postcards, or photo cards Make sure: • The print side is facing you. • The cards are loaded vertically against the right side of the sheet feeder. • The paper guide is - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 8
Maintaining your printer Troubleshooting Appendix Index Steps to basic printing Load up to: 100 sheets of custom size paper Make sure: • Your paper size fits within these dimensions: - Width: 76 mm to 216 mm 3.0 in. to 8.5 in. - Length: 127 mm to 432 mm 5.0 in. to 17 in. • The paper guide is - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 9
Then bring the unattached edge of the first page over the printer and into the sheet feeder. • The paper guide is against the side of the paper. 10 transparencies Note: Make sure you select Banner or Banner A4 paper size in the printer driver. • The rough side of the transparencies is facing you - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 10
your printer Troubleshooting Appendix Steps to basic printing Step 2: Customize the printer software Your printer software includes several applications that let you perform printing tasks with superior printing results. One of these applications is the printer driver. If you are using: • Windows - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 11
Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Steps to basic printing Opening the printer driver from Windows When you open the printer driver from Windows, the settings apply to ALL documents, unless you change them from the application. 1 From the Start menu, - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 12
the order of printing. • View the current printer settings. Steps to basic printing Features tab to: • Choose to print in color or black and white. • Perform cartridge maintenance. • Choose the default settings. Lexmark Z22/Z32 Series ColorFine Properties Page Setup Features Letter (8.5 x 11in - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 13
Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Steps to basic printing Selecting settings for specialty paper When your printer software was installed, the printer driver was set to the default settings. Use the default settings for printing most documents on plain - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 14
Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Steps to basic printing When cartridge, Lexmark part number 17G0050, with a photo cartridge, Lexmark part number 12A1990. For help, see page 20. When printing photos, remove each photo as it exits from the printer and - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 15
Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Steps to basic printing or High Quality. Note: When printing transparencies, remove each transparency as it exits from the printer and allow it to dry before stacking. From the Media Type drop-down menu, select Iron - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 16
dialog box, click OK or Print (depending on the application). Note: The Lexmark Z22 ships with a High Resolution Color cartridge only. You can instantly improve print speed and print quality by simply adding an optional Waterproof Black Cartridge (P/N 17G0050). Troubleshooting Appendix Index 16 - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 17
Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Maintaining your printer This section describes how to install, replace, and care for your print cartridges. You can use the Control Program, one of your printer's software programs, to help you with these tasks. Using - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 18
The Control Program allows you to monitor your printer and install or replace print cartridges. To open the Control Program from Windows: 1 From the Start menu, click Programs. 2 Click Lexmark Z22/Z32 Series ColorFine. 3 Click Lexmark Z22/Z32 Control Program. Troubleshooting Appendix 18 Index - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 19
. • Align the cartridges. • Print a test page. • View cartridge part numbers and order supplies directly from Lexmark's Web site. Options tab to: • Control how and when the Control Program displays. • Enable bidirectional support. • Disable the printer shortcut. About tab to find printer software - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 20
printer Installing or replacing a print cartridge 1 Make sure the Power light is On. Power light Paper Feed light Maintaining your printer 2 Raise the front cover. The print cartridge carrier moves to the loading position unless the printer is busy. Troubleshooting Appendix Print cartridge - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 21
: For the best possible photo quality, print with a photo and color cartridge combination in your printer. To replace the black cartridge with a photo cartridge, see page 20. The Lexmark Z22 ships with a High Resolution Color cartridge only. You can instantly improve print speed and print quality by - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 22
Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Maintaining your printer 7 The Change Cartridges dialog box displays. Follow the steps on your screen to install the cartridges. a To control the speed of the animation on your screen, click Stop. The Next and - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 23
to full. { Reset left cartridge's ink level to full Reset right cartridge's ink level to full c Click OK. OK Note: If you installed a Lexmark Z32 printer driver, both cartridges must be installed before you can print. If you installed a combined Lexmark Z22/Z32 printer driver, you can print with - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 24
Steps to basic printing Maintaining your printer Maintaining your printer 9 The Automatic Alignment window displays: If you installed a new print cartridge, click Align to align the print cartridges for the best print quality. For help, see page 25. Automatic Alignment You changed one or more of - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 25
to basic printing Maintaining your printer Troubleshooting Appendix Index Maintaining your printer Aligning the print cartridges Normally, you only align the print cartridges after installing a new print cartridge. However, you may also need to align the print cartridges when: • The black portions - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 26
Steps to basic printing Maintaining your printer Troubleshooting Appendix Maintaining your printer The test page looks similar to the one shown: Depending on the cartridge combination you installed, an alignment test page with alignment pattern(s) prints. Each pattern has a number under it. 13 - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 27
Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Maintaining your printer 6 In the Align Cartridges dialog box, enter the pattern numbers from the printed test page that come closest to forming a straight line. For example, on the previous page in - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 28
Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Maintaining your printer Cleaning the print nozzles The print cartridge nozzle test helps you pinpoint any clogged nozzles. The nozzle test also cleans the print cartridge by forcing ink through the nozzles. A test line - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 29
feeds a sheet of paper and prints a nozzle test pattern, similar to the one shown: Maintaining your printer Purge lines print when ink is forced through the nozzles to unclog them. Troubleshooting Appendix Broken lines at the top of the page indicate clogged nozzles. Unbroken lines at the - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 30
Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Maintaining your printer When you install these cartridges: Black cartridge only Color cartridge only These purge lines print: 1 purge line 3 purge lines Black and Color cartridges 4 purge lines Photo and Color - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 31
your printer Troubleshooting Appendix Index Maintaining your printer Wiping print nozzles and contacts If print quality does not improve after cleaning the print nozzles (see page 28), there may be dried ink on the print nozzles or contacts. 1 Remove the print cartridge(s) from the printer. For - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 32
period of time. Lexmark's printer warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of refilled cartridges. Refilling cartridges can affect print quality and cause damage to the printer. For best results, use Lexmark supplies. 32 - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 33
to basic printing Maintaining your printer Troubleshooting Appendix Index Troubleshooting This section lists printer problems that can occur, and explains what you can do to solve them. From the list of printing problems below, select a category that describes your printing problem. Then search for - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 34
is enabled in your printer software if you are using Windows with a parallel cable: 1 From the printer's Control Program, click the Options tab. 2 Make sure Enable Bidirectional Support is checked. For additional help, refer to the Troubleshooting section of your printer software Help files. 34 - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 35
the Cartridges tab of the printer's Control Program are shaded. • Error messages (such as Paper Out) and job progress information do not display on your computer screen. Before proceeding, verify that: • The printer software has been installed correctly. See page 47. • The parallel or USB cable is - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 36
port if you are using a USB cable. Note: USB is not supported in Windows NT 4.0. USB is supported in Windows 2000. To check your port settings in Windows 2000: 1 Click Start. 2 Select Settings. 3 Click Printers. 4 Right click the Lexmark Z22/Z32 Series ColorFine icon. 5 Click Properties. 6 Click - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 37
. • The parallel or USB cable is completely plugged into the printer. • The printer is set as the default printer. • The printer is not being held or paused in the print queue. To check the printer status: 1 From the Printers folder, double-click the Lexmark Z22/Z32 Series ColorFine icon. 2 Click - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 38
. Troubleshooting Test page does not print Make sure: • The print cartridges are properly installed. For help, see page 20. • You are using the correct cable. If you are using a parallel cable, make sure it is an IEEE 1284-compliant parallel cable that supports bidirectional printing. Printer - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 39
your printer Troubleshooting Appendix Troubleshooting • Check inkjet printers. • You do not force the paper down into the printer when you load it. Align the top edge of the paper with the paper alignment guides on the paper support. • The printer is on a flat, level surface. • The left paper guide - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 40
Appendix Index Troubleshooting • The left paper guide does not cause the paper to bow in the sheet feeder. Printer does not feed envelopes or specialty paper • Make sure your printer will feed regular paper. For help loading paper, see page 4. • If regular paper feeds without problems, load the - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 41
Power button to turn the printer On. 7 Resend your document to print. Document prints with mistakes or poor quality Print is too dark or smudged • Make sure the paper is straight and unwrinkled. • Let the ink dry before handling the paper. • Make sure the Paper Type setting in the printer software - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 42
printer Troubleshooting Appendix Index Troubleshooting • Align the print cartridges. For help, see page 25. • Clean the print nozzles. For help, see page 28. Print smears on the page • The next page exiting the printer may be smearing the ink. Remove the pages as they exit the printer - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 43
Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Troubleshooting Printed pages have alternating bands of light and dark print (intermittent printing) • Select the Print Quality setting High Quality. For help, see page page 12. • Make sure you have two-way - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 44
Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Troubleshooting Printed characters are improperly formed or misaligned • Cancel any print jobs and resend your job to print. • Align the print cartridges. For help, see page 25. • Clean the print nozzles. For help, see - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 45
Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Troubleshooting Characters are missing or unexpected • Make sure your Lexmark Z22/Z32 printer driver is selected as the default printer. • Your printer may have two-way communication problems. For help, see page 35. - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 46
Index Troubleshooting Error messages and flashing lights Paper Jam message For help, see page 41. Power Paper light Feed light Ink Low message A print cartridge is running out of ink. Purchase a new print cartridge. The Power light is On and the Paper Feed light is blinking • If the printer is - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 47
USB cable 1 Start Windows. 2 If any screen appears, click Cancel. 3 When the desktop appears, insert the software CD. The Lexmark Z22/Z32 front end screen appears. 4 Click Install Printer Software. Using the World Wide Web If your computer does not have a CD-ROM drive, you can download the printer - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 48
, d:\setup), and then click OK. 2 When the Lexmark Z22/Z32 software installation screen appears, select Tools. 3 Select Create Diskettes. 4 Follow the instructions on the screen. To install the printer software from diskettes: 1 Start Windows. 2 Insert Setup Disk 1 into your disk drive. 3 From - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 49
printing Maintaining your printer Troubleshooting Appendix Index Appendix user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 50
to 50 percent. Lexmark is proud to be a participant in this program. As an Energy Star Partner, Lexmark International, Inc. has determined that this product meets the Energy Star guidelines for energy efficiency. Power supply If your power supply fails, replace it with the Lexmark replacement part - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 51
described in the operating instructions, to a professional service person. • This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 52
communications problem indicators 35 blinking lights Paper Feed 46 Power light 46 C cards loading 7 settings 14 cartridges, print aligning 24, 25 installing 20 part numbers 21 preserving 32 removing 21 replacing 20 CD-ROM installing software 48 characters, misformed 44 Choose Cartridges window 23 - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 53
settings 13 Industry Canada Compliance Statement 49 Ink Low message 46 installing cartridges 20 printer software 47, 48 intermittent printing 43 iron-on transfers loading 7 settings 15 J Japanese VCCI Notice 50 L lights locating 46 Paper Feed 46 patterns 46 Power 46 loading paper 4 specialty paper - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 54
13 Power light 20, 46 power supply 50 print cartridge contacts, wiping 31 print cartridges aligning 24, 25 cleaning 28 installing 20 part numbers 21 preserving 32 removing 21 replacing 20 print nozzles cleaning 28 wiping 31 print quality improving 24 troubleshooting 41 printer driver downloading 47 - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 55
(Printing Preferences) 10 software, printer installing 47 uninstalling 48 specialty paper loading 6 specialty papers settings 13 supplies, ordering 19 T test page alignment 25 does not print 38 transparencies loading 9 settings 15 troubleshooting error messages 46 flashing lights 46 poor print - Lexmark Z22 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 56
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z W Windows NT 4.0 47 Windows 2000 47 Windows 2000 Printing Preferences 10 opening 11 Windows NT 4.0 Document Defaults 10 opening 11 Index 56
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