Linksys SR2016 Warranty Information for Cisco Small Business Products
Linksys SR2016 - Cisco - 10/100/1000 Gigabit Switch Manual
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Linksys SR2016 manual content summary:
- Linksys SR2016 | Warranty Information for Cisco Small Business Products - Page 1
What other support resources are available? Do I need to send the box, manuals, disks, and power adapter when returning the product to Cisco? Who is responsible for shipping? What is the turnaround time for Cisco to return a replacement product? Can Cisco determine if my unit is under warranty from - Linksys SR2016 | Warranty Information for Cisco Small Business Products - Page 2
product user guide. For further information, refer to the technical documentation. Cisco warranty information can also be accessed at www.cisco.com/en/US/products/prod_warranties_listing.html#~additional_warranty. Q. What are the warranty and technical support periods for Linksys Business products - Linksys SR2016 | Warranty Information for Cisco Small Business Products - Page 3
There are two types of warranties: advanced replacement and return to factory (RTF). For RTF, Cisco will ship a replacement product to the address you provide one to three business days after receiving and processing your defective product. For advanced replacement 10 business day, Cisco will ship - Linksys SR2016 | Warranty Information for Cisco Small Business Products - Page 4
covered under the Cisco Small Business warranty? A. The Cisco Small Business warranty does not cover natural disasters. Cisco recommends you plug your product into a surge protector before use. Q. After my unit is replaced, does my warranty start all over? A. No. Your warranty continues from the
Q & A
Warranty Information for Cisco Small Business Products
Cisco warrants every Cisco
®
Small Business (including formerly Linksys
®
Business) product to be free
from defects in material and workmanship under normal use for the warranty period that applies to the
particular Cisco Small Business product you have purchased. To find the length of the warranty and other
specific warranty details, including the scope of the Cisco Small Business warranty and limitations on
Cisco’s liability to you, refer to the “Warranty Information” section of your product's technical
documentation.
Common Questions Regarding Warranty and Product Returns
Where can I read the Cisco Small Business limited warranty?
What are the warranty and technical support periods for Linksys Business products?
How do I return my Cisco Small Business product?
My Cisco Small Business product is not working and the deadline for the reseller return policy has passed. What
should I do?
How will Cisco Small Business Support Center help me?
What other support resources are available?
Do I need to send the box, manuals, disks, and power adapter when returning the product to Cisco?
Who is responsible for shipping?
What is the turnaround time for Cisco to return a replacement product?
Can Cisco determine if my unit is under warranty from the product serial number or my registration of the product?
How do I upgrade my Cisco Small Business product?
What is the procedure for a refund?
If I am located near Cisco, can I return my product in person?
Is damage from a thunderstorm covered under the Cisco Small Business warranty?
After my unit is replaced, does my warranty start all over?
© 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
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