Netgear AC779S-AT&T User Manual

Netgear AC779S-AT&T Manual

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  • Netgear AC779S-AT&T | User Manual - Page 1
    AirCard 779S Mobile Hotspot User Manual July 2015 202-11510-02 350 East Plumeria Drive San Jose, CA 95134 USA
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    AirCard 779S Mobile Hotspot Support Contact AT&T Customer Care at (800) 331-0500 for assistance. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory
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    Contents Chapter 1 Get Started Get to Know Your Hotspot 7 Power the Hotspot On and Off 7 LCD Screen Elements 8 Charge Your Hotspot 9 Set Up Your Hotspot 9 Install the Micro-SIM Card 10 Install the Battery 11 Connect to the Internet 12 View the Hotspot Web Page 12 NETGEAR AirCard App for
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    to a VPN 56 Why can't my hotspot connect to a computer running Windows Vista? . . . 56 What do I do if my hotspot doesn't connect to my service provider's network 56 Questions About the Hotspot Battery 57 Why isn't my battery charging 57 How can I extend the life of the battery 57 Questions
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    can I reset the hotspot 61 Where can I find more information 61 Appendix B Specifications Mechanical Specifications 63 Environmental Specifications 63 Supported RF Bands 63 Appendix C Tips and Safety Guidelines for Lithium-Ion Batteries Battery Tips 65 General Battery Safety 65 Appropriate
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    1. Get Started 1 This chapter provides an overview of AirCard 779S Mobile Hotspot features, and instructions for how to set up your hotspot and connect to the Internet. The chapter covers the following topics: • Get to Know Your Hotspot • Set Up
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    any location with cellular network coverage. Use a Wi-Fi access point to connect your laptop and other Wi-Fi-capable devices to your service provider's mobile broadband network and connect to the Internet. LCD screen Power/navigation button External antenna port External antenna port Micro-USB
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    AirCard 779S Mobile Hotspot LCD Screen Elements You can use the LCD screen icons and other screen elements to view the hotspot's status, configure Wi-Fi band settings, and view system alerts and carrier messages. Signal strength Network indicator Alert indicator Number of connected devices Number
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    AirCard 779S Mobile Hotspot Table 2. LCD screen elements Element Indicates 1 bar. The hotspot signal is weak. 5 bars . The hotspot signal is strong. 4G/LTE. The LTE network is available. 4G . The HSPA and HSPA+ networks are available. Note: The orange bars indicate network activity by radiating
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    page 50. Install the Micro-SIM Card To connect to the Internet, you need a micro-SIM card. To obtain a micro-SIM card, contact your Internet service provider.  To install the micro-SIM card: 1. Remove the back cover by lifting at the notch on either corner of the hotspot. 2. Insert the micro
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    hotspot. Gold contacts Battery 3. Replace the back cover. Note: The battery comes partially charged and ready to use. When the battery needs recharging, follow the instructions in Recharge the Battery on page 29. Get Started 11
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    AirCard 779S Mobile Hotspot Connect to the Internet You can connect up to 10 wireless devices such as smart phones, laptops, and tablets to your mobile hotspot's Wi-Fi network.  To connect to the Internet: 1. Press and hold the Power button for two seconds. Once powered up, the mobile hotspot
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    AirCard 779S Mobile Hotspot NETGEAR AirCard App for Smartphones and Tablets Download and use the free NETGEAR AirCard app to view your connection and settings from your smartphone or tablet. Search the app store for NETGEAR AirCard. To manage all hotspot settings, visit the hotspot web page at http
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    2. Use Your Hotspot 2 This chapter explains how to use your hotspot. The chapter covers the following topics: • Monitor Data Usage • Manage Wi-Fi • Set Mobile Broadband Autoconnect Options • View and Delete SMS Messages • View Alerts • Extend Battery Life • Establish Security • View Details About
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    AirCard 779S Mobile Hotspot Monitor Data Usage You can monitor or configure your data usage using the hotspot web page.  To configure your monthly data usage: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Enter http://attwifimanager or http://192.
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    AirCard 779S Mobile Hotspot Enable Guest Wi-Fi You can enable guest Wi-Fi from the hotspot web page or set advanced Wi-Fi options on the Wi-Fi Options screen.  Enable guest Wi-Fi on the hotspot web page: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2.
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    devices (default). • WPA/WPA2 Personal. Strong security supported by most Wi-Fi devices. Use WPA2 Personal AES to connect the device without using the Wi-Fi password. Add a Wireless Device Manually  To add a wireless device manually: 1. On the wireless device that you want to add to your network,
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    AirCard 779S Mobile Hotspot Add a WPS-Enabled Device You can add a WPS-enabled Wi-Fi device to your Wi-Fi network without a Wi-Fi password, using the hotspot web page.  To add a WPS-enabled Wi-Fi device from the hotspot web page: 1. Launch a web browser from a computer or wireless device that is
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    AirCard 779S Mobile Hotspot 4. Select Wi-Fi > CONNECT. 5. Click the WPS button for either the main Wi-Fi or the guest Wi-Fi network (if available). 6. Choose the WPS method you want to use: • WPS button pairing. If the device you want to connect includes a WPS button, click the WPS button pairing
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    AirCard 779S Mobile Hotspot 2. Enter http://attwifimanager or http://192.168.1.1. A login screen displays. 3. Enter the password in the Sign In field. The default password is attadmin. The password is case-sensitive. 4. Select Wi-Fi > OPTIONS. 5. From the Max Wi-Fi list, select the number of devices
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    AirCard 779S Mobile Hotspot  To view connected devices: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Enter http://attwifimanager or http://192.168.1.1. A login screen displays. 3. Enter the password in the Sign In field. The default password is
  • Netgear AC779S-AT&T | User Manual - Page 22
    AirCard 779S Mobile Hotspot 4. Select Wi-Fi > MAC FILTER. 5. From the MAC Filter Mode list, select Black list - Block all in list. The list of blocked devices displays.  To unblock a device: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Enter http
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    AirCard 779S Mobile Hotspot Set Mobile Broadband Autoconnect Options By default, the hotspot automatically connects to your service provider's mobile broadband network. You can change this feature so that the hotspot automatically connects to another network when you are roaming or never
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    of the displayed preferences. 7. Click the Submit button. Your selections are saved. View and Delete SMS Messages Your hotspot displays messages from your network service provider on both the LCD and the hotspot web page. The number next to the envelope icon indicates you have unread messages.  To
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    Power button to wake the LCD screen. 2. Press the Power button until the Alerts screen displays. 3. Read each alert that displays and follow any displayed instructions. 4. To move to the next alert, click the Power button. Note: Alerts remain as long as the issues that cause them are active. When
  • Netgear AC779S-AT&T | User Manual - Page 26
    In field. The default password is attadmin. The password is case-sensitive. Active alerts display at the top of the Dashboard. 4. Follow the instructions in each alert to address the conditions that caused it to display. Extend Battery Life By default, the hotspot is configured to optimize battery
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    AirCard 779S Mobile Hotspot 4. Select Wi-Fi > OPTIONS. 5. Adjust any of these settings in the Wi-Fi Options section: • Wi-Fi Info on Home: - Show displays the Wi-Fi network name and password on the LCD screen. - Hide does not display the Wi-Fi network name and password on the LCD screen. • Wi-Fi
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    AirCard 779S Mobile Hotspot  To adjust display settings to increase battery life: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Enter http://attwifimanager or http://192.168.1.1. A login screen displays. 3. Enter the password in the Sign In field.
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    AirCard 779S Mobile Hotspot Recharge the Battery The battery comes partially charged. You can recharge the battery from a wall socket or from the USB port on your computer. Recharging from a wall socket is faster than recharging from a USB port.  To recharge the battery from a wall socket: 1.
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    AirCard 779S Mobile Hotspot Establish Security The main and guest Wi-Fi network names identify your Wi-Fi networks and are visible to other Wi-Fi-enabled devices.  To change network names and passwords: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2.
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    AirCard 779S Mobile Hotspot 4. Select Settings > GENERAL > Device. 5. (Optional) In the AT&T Wi-Fi Manager field, change the host name used to access the hotspot web page. Enter a maximum of 31 characters. 6. (Optional) In the Admin login field, change the characters used to log in as an
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    list, select a security option. Select from the following Wi-Fi encryption options: • WPA2 Personal AES. Strong security supported by newer Wi-Fi devices (default). • WPA/WPA2. Strong security supported by most Wi-Fi devices. Use WPA2 Personal AES whenever possible. • None. Anyone can access your Wi
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    AirCard 779S Mobile Hotspot The Submit button displays after you make a selection. 6. Click the Submit button. Your changes are saved. 7. Reconnect your Wi-Fi devices, if necessary, using the new Wi-Fi credentials. See Connect to the Internet on page 12. View Details About Your Hotspot You can view
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    updates are available. If an update becomes available, the hotspot displays an alert. You can also check for updates and update the software manually without receiving an alert.  To update the software after receiving an alert: 1. Launch a web browser from a computer or wireless device that is
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    is installed correctly. See Set Up Your Hotspot on page 9. SIM Error - Check SIM Ensure that your network service provider's micro-SIM card is inserted in the hotspot. If a problem still exists, contact customer service. The micro-SIM card might be damaged and need replacing. Use Your Hotspot 35
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    over a wide temperature range. (For information, see Environmental Specifications on page 63.) The hotspot shuts down automatically if it goes out of the supported temperature range. Move the device to an area where the temperature is more suitable and, if the hotspot is too warm, make sure that
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    AirCard 779S Mobile Hotspot Security Credentials Three passwords are associated with the hotspot: • Wi-Fi password. Use this password to connect your computer or other Wi-Fi device to your hotspot network. This character string is unique to your hotspot. It displays on the main hotspot LCD screen.
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    3. Advanced Settings 3 This chapter provides information about how to configure various aspects of the hotspot such as Wi-Fi settings, WAN settings, router settings. The chapter covers the following topics: • Tethered Mode • Back Up and Restore Hotspot Settings • Manage Wi-Fi Network Options •
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    AirCard 779S Mobile Hotspot Tethered Mode You can use your hotspot in tethered mode (connected to a computer using the USB cable) instead of connecting to it using Wi-Fi. By default, a host driver is installed the first time you connect your mobile hotspot to the computer via the USB cable. This
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    button for five seconds. 2. Press the Power button until Install Win XP drivers is highlighted. 3. Press the Power button. 4. Follow the instructions to enable device driver installation mode. 5. Connect the hotspot to your computer using the USB cable. The hotspot installs the necessary driver
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    AirCard 779S Mobile Hotspot 4. Select Settings > GENERAL > Software and Reset. 5. In the Download/Backup Settings section, click the Save button. By default, the file (export.cfg) is saved to your Downloads folder.  To restore hotspot settings: 1. Launch a web browser from a computer or wireless
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    AirCard 779S Mobile Hotspot 4. Select Settings > GENERAL > Software and Reset. 5. In the Restore Settings section, click the Browse button. 6. Navigate to the location where the export.cfg file is stored. By default, hotspot setting files are saved to your Downloads folder. 7. Click the Open button.
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    to use a value of 2347. If you are experiencing inconsistent data flow, you can make minor changes to this value to try to alleviate the problem. • Fragmentation Threshold. The largest allowable size (in bytes) for a packet. If a packet is larger than the threshold, it is sent in multiple packets
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    AirCard 779S Mobile Hotspot Enable SIM Security Create another level of security by establishing a PIN that you must enter before you can manage the WAN connection or view SMS messages. For the default SIM PIN, contact your network provider.  To enable SIM security: 1. Launch a web browser from a
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    AirCard 779S Mobile Hotspot View WAN Information  To view network information: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Enter http://attwifimanager or http://192.168.1.1. A login screen displays. 3. Enter the password in the Sign In field. The
  • Netgear AC779S-AT&T | User Manual - Page 46
    AirCard 779S Mobile Hotspot 5. Select the Enable radio button. Incoming traffic is forwarded to specific ports and devices on your network using their local IP addresses. Note: Port forwarding creates a security risk. When not required, disable port forwarding. 6. Enter the following port forwarding
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    a time can be active, either a black list or a white list. 6. Identify the ports to filter. 7. Enter a meaningful label that describes the service. 8. Enter the port and communication protocol being used. The Submit button displays after you make a selection. 9. Click the Submit button. Your changes
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    AirCard 779S Mobile Hotspot 4. Select Settings > ROUTER > Basic. 5. In the LAN section, select the VPN Passthrough On radio button. The Submit button displays after you make a selection. 6. Click the Submit button. Your changes are saved. Enable DMZ In a demilitarized zone (DMZ) network
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    AirCard 779S Mobile Hotspot 4. Select Settings > ROUTER > Basic. 5. In the DMZ section, select the DMZ Enabled On radio button. 6. In the DMZ Address field, enter the IP address of the computer to which you want all data sent. If the hotspot is tethered using a USB cable, this address is 192.168
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    a selection. 6. Click the Submit button. Your changes are saved. Configure Your Hotspot's Access Point Name The hotspot auto configures for most mobile service providers in Europe and southeast Asia. However, some of the smaller operators require additional configuration: • If your mobile broadband
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    a post-paid mobile broadband offer (or vice versa). Add a New APN Your hotspot comes preconfigured with the access point name (APN) for your network service provider. Your hotspot checks the APN to determine the type of network connection to establish. If you're unable to connect to the hotspot and
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    Mobile Hotspot 5. Click the Add button. 6. Enter a name for the APN. 7. Enter the APN. If you do not know the APN, contact your service provider. 8. Select a network authentication mode: • None (default) • PAP • CHAP • PAP or CHAP 9. Enter a user name and password if the wireless network requires
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    AirCard 779S Mobile Hotspot 5. Select the Active radio button next to the APN entry to be used. The APN is selected. Remove an APN  To remove an APN: 1. Launch a web browser from a computer or Wi-Fi device that is connected to the network. 2. Enter http://attwifimanager or http://192.168.1.1. A
  • Netgear AC779S-AT&T | User Manual - Page 54
    4. Frequently Asked Questions 4 This chapter provides answers to possible questions about your hotspot. • Questions About Connecting and Disconnecting Devices and Accessing the Internet • Questions About the Hotspot Battery • Questions About the Hotspot Web Page • General Questions 54
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    or Wi-Fi device to connect to your hotspot. If you can, then the problem is with the device that cannot connect, not the hotspot. What do I do • Make sure that your micro-SIM card is active and enabled with data services. • Wait one to two minutes for the hotspot to initialize. • Confirm that
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    routers. More information and a fix are available at http://support.microsoft.com/kb/928233 or visit the Microsoft support website and search for knowledge base article 928233. What do I do if my hotspot doesn't connect to my service provider's network? If your hotspot does not connect to your
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    AirCard 779S Mobile Hotspot 3. Enter the hotspot password. The default password is attadmin. The password is case-sensitive. 4. Select Settings > MOBILE BROADBAND > APN. The APN screen displays. 5. Review ISP settings. Questions About the Hotspot Battery Review these questions for information about
  • Netgear AC779S-AT&T | User Manual - Page 58
    AirCard 779S Mobile Hotspot What do I do if I forget my admin login password? The default admin login password is attadmin, and the hotspot web page URL is http://attwifimanager or http://192.168.1.1. If you changed the admin login password and can't remember the password that you created, you must
  • Netgear AC779S-AT&T | User Manual - Page 59
    AirCard 779S Mobile Hotspot How do I find my computer's IP address? The steps for finding your computer's IP address depend on the operating system. If your device runs an operating system not listed here, see the appropriate operating system documentation.  To find the IP address on a Windows 7,
  • Netgear AC779S-AT&T | User Manual - Page 60
    AirCard 779S Mobile Hotspot The steps for finding a device's MAC address depend on the operating system. If your device runs an operating system not listed here, see the appropriate operating system documentation.  To find the MAC address on a Windows 7, Vista, or XP device: 1. Open the command
  • Netgear AC779S-AT&T | User Manual - Page 61
    Wi-Fi devices. Where can I find more information? Review the following: • The Quick Start Guide that came with your hotspot. • Visit support.netgear.com, click the Support for Home Products link, search for your network service provider, and select your hotspot from the list of products to do the
  • Netgear AC779S-AT&T | User Manual - Page 62
    A. Specifications This appendix covers the following topics: • Mechanical Specifications • Environmental Specifications • Supported RF Bands A 62
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    temperatures Environment Operating temperature Storage temperature Temperature 0°C to 35°C (32 F to 95°F) -10°C to 60°C (14°F to 140°F) Supported RF Bands Table 5. Supported RF bands Technology LTE Cat 3 FDD 3G 2G Bands No Carrier Aggregation Band 2 / 4 / 5 / 17 Band 2 [1900] / Band 5 [850
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    AirCard 779S Mobile Hotspot Specifications 64
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    B. Tips and Safety Guidelines for Lithium-Ion Batteries B Battery Tips • Charge batteries in a room-temperature environment, which is generally between 68° F and 79° F (20° C and 26° C). Charging may be temporarily disabled if the battery temperature exceeds 113° F (60° C). • If a battery exhibits
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    AirCard 779S Mobile Hotspot • Do not get the battery or the device wet. Even though they may dry and appear to operate normally, the circuitry can slowly corrode and defeat its safety circuitry. • Do not crush, puncture, deform, or put a high degree of pressure on the battery, which can cause an
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350 East Plumeria Drive
San Jose, CA 95134
USA
July 2015
202-11510-02
AirCard 779S Mobile Hotspot
User Manual