Netgear CM600 User Manual

Netgear CM600 Manual

Get Netgear CM600 PDF manuals and user guides View all Netgear CM600 manuals
Add to My Manuals
Save this manual to your list of manuals

Netgear CM600 manual content summary:

  • Netgear CM600 | User Manual - Page 1
    High Speed Cable Modem Model CM600 User Manual November 2015 202-11576-01 350 East Plumeria Drive San Jose, CA 95134 USA
  • Netgear CM600 | User Manual - Page 2
    High Speed Cable Modem Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity
  • Netgear CM600 | User Manual - Page 3
    Label 6 Back Panel 7 Install and Activate Your Cable Modem 8 Connect Your Cable Modem to a Computer 8 Activate Your Internet Service 9 Activate Your Internet Service with Comcast XFINITY 10 Perform a Speed Test 11 Connect Your Cable Modem to a Router After Installation and Activation . . . 12
  • Netgear CM600 | User Manual - Page 4
    Label • Back Panel • Install and Activate Your Cable Modem • Connect Your Cable Modem to a Router After Installation and Activation Note: For more information about the topics covered in this manual, visit the support website at http://support.netgear.com. 1. Maximum rate is derived from DOCSIS
  • Netgear CM600 | User Manual - Page 5
    Cable Modem Unpack Your Cable Modem Your package contains the following items. Ethernet cable Cable modem Figure 1. Package contents Power adapter Front Panel The cable modem provides status LEDs on the front. Power LED Downstream LED Upstream LED Internet LED Ethernet LED Figure 2. Cable
  • Netgear CM600 | User Manual - Page 6
    cable modem. • Off. No power is supplied to the cable modem. • Red. The cable modem is too warm and might overheat. For more information about this condition, see Use LEDs to Troubleshoot of the cable modem displays the serial number and MAC address of the cable modem and login information, including
  • Netgear CM600 | User Manual - Page 7
    High Speed Cable Modem Back Panel The back panel provides the connections and button shown the following figure. LAN Gigabit Ethernet port Reset button Coaxial cable connector Power adapter input Power On/Off button Figure 4. Cable modem back panel Hardware and Internet Setup 7
  • Netgear CM600 | User Manual - Page 8
    provided to connect the cable port on the cable modem to a cable wall outlet or a line splitter. Make sure that the cable is tightly connected. Note: If Comcast XFINITY is your cable Internet provider, Comcast XFINITY recommends connecting your cable modem directly to a cable wall outlet. 2. Turn
  • Netgear CM600 | User Manual - Page 9
    's website and follow the onscreen instructions to activate your Internet service. Cable Internet Provider Contact Information Bright House Networks http://support.brighthouse.com 1-866-898-9101 Cablevision http://www.cablevision.com https://install.optimum.com/JointInstall/ Telephone number
  • Netgear CM600 | User Manual - Page 10
    , see Activate Your Internet Service with Comcast XFINITY on page 10. Cox https://activation.cox.net/selfactivation/start.cox 1-888-556-1193 Mediacom https://maestro.mediacomcc.com/walledgarden/page/login.jsp 1-844-2SIMPLE (1-844-274-6753) Time Warner Cable https://elb02.activatemymodem.com
  • Netgear CM600 | User Manual - Page 11
    tells you about your cable modem: • If the cable modem is not visible, Comcast XFINITY can give you instructions to verify why the cable modem does not connect with your high-speed Internet service. • If the cable modem is visible to Comcast XFINITY, reboot the cable modem. Check your online status
  • Netgear CM600 | User Manual - Page 12
    after installation and activation: 1. Reboot the cable modem by unplugging the power cable from the cable modem and plugging it back in. Note: Do not disconnect the cable modem from the cable outlet. When the startup procedure is completed, the Power LED lights green . Wait for the Internet LED to
  • Netgear CM600 | User Manual - Page 13
    operation. However, you can log in to the cable modem to change a very limited number of settings and monitor the cable modem. In the unlikely situation that you experience problems with the cable connection and cannot get an Internet connection, technical support might ask you to log in to the
  • Netgear CM600 | User Manual - Page 14
    or from a computer that is connected to a WiFi router that is attached with an Ethernet cable to the cable modem. 2. Type http://192.168.100.1. A login window opens. 3. Enter the cable modem user name and password. The user name is admin. The default password is password. The user name and password
  • Netgear CM600 | User Manual - Page 15
    and system time, scroll down. View Cable Modem Status You can view some basic information about the cable modem.  To view cable modem status: is attached over an Ethernet cable to the cable modem. 2. Type http://192.168.100.1. A login window opens. 3. Enter the cable modem user name and password.
  • Netgear CM600 | User Manual - Page 16
    cable modem model. • Firmware Version. The version of the cable modem firmware. • Cable Modem Serial Number. The serial number of the cable modem. • CM Certificate. The status of the cable modem cable to the cable modem. 2. Type http://192.168.100.1. A login window opens. 3. Enter the cable modem
  • Netgear CM600 | User Manual - Page 17
    Time. The time the event log entry was recorded. The correct time displays only after the cable modem successfully connects to the cable is attached over an Ethernet cable to the cable modem. 2. Type http://192.168.100.1. A login window opens. 3. Enter the cable modem user name and password. The
  • Netgear CM600 | User Manual - Page 18
    or from a computer that is connected to a WiFi router that is attached over an Ethernet cable to the cable modem. 2. Type http://192.168.100.1. A login window opens. 3. Enter the cable modem user name and password. The user name is admin. The default password is password. The user name and password
  • Netgear CM600 | User Manual - Page 19
    the Back Panel CAUTION: This process erases all settings that you configured in the cable modem.  To reset the cable modem to factory default settings: 1. Power on the cable modem. 2. On the back of the cable modem, locate the Reset button. Reset button 3. Using a straightened paper clip, press and
  • Netgear CM600 | User Manual - Page 20
    attached over an Ethernet cable to the cable modem. 2. Type http://192.168.100.1. A login window opens. 3. Enter the cable modem user name and password. is complete, the cable modem reboots. This process takes about one minute. WARNING: To avoid the risk of corrupting the firmware, do not interrupt
  • Netgear CM600 | User Manual - Page 21
    unless your cable Internet provider instructs you to do so. Changing the starting frequency incorrectly causes serious connection and Internet problems.  To change the starting frequency: 1. Launch a web browser from a computer that is attached over an Ethernet cable to the cable modem or from
  • Netgear CM600 | User Manual - Page 22
    High Speed Cable Modem WARNING: Do not change the starting frequency unless your cable Internet provider instructs you to do so. Changing the starting frequency incorrectly causes serious connection and Internet problems. 6. Click the Apply button. Your change takes effect. Manage and Monitor 22
  • Netgear CM600 | User Manual - Page 23
    information about troubleshooting your cable modem. The chapter includes the following sections: • Use LEDs to Troubleshoot • Cannot Log In to the Cable Modem • Troubleshoot the Cable Internet Connection Note: NETGEAR provides helpful articles and documentation at http://support.netgear.com. 23
  • Netgear CM600 | User Manual - Page 24
    . • Check that you are using the 12 VDC, 1.5A power adapter from NETGEAR for this product. • If the error persists, a hardware problem occurred. Contact technical support. All LEDs stay on. • Clear the configuration of the cable modem to its factory defaults. • If the error persists, a hardware
  • Netgear CM600 | User Manual - Page 25
    be caching the old configuration. Troubleshoot the Cable Internet Connection If your cable modem cannot access the Internet but the Internet LED lights green , make sure that the cable MAC address or device MAC address of your cable modem is registered with your cable Internet provider (see Install
  • Netgear CM600 | User Manual - Page 26
    The following table lists the technical specifications for the cable modem. Table 3. Technical specifications Feature Power adapter Physical • Local: 10/100/1000 RJ-45 Gigabit Ethernet port • Internet: Coaxial cable connector DOCSIS 3.0; backward compatible with DOCSIS 2.0 • 8 MB Flash • 128 MB
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
350 East Plumeria Drive
San Jose, CA 95134
USA
November 2015
202-11576-01
High Speed Cable Modem
Model CM600
User Manual