Netgear CM700-1AZNAS Installation Guide

Netgear CM700-1AZNAS Manual

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  • Netgear CM700-1AZNAS | Installation Guide - Page 1
    only. Quick Start High Speed Cable Modem Model CM700 Package contents Cable modem Power adapter Ethernet cable BEFORE RETURNING THIS PRODUCT TO THE STORE FOR ANY REASON, call NETGEAR Technical Support at 1-866-534-9377 or visit https://kb.netgear.com/000061156/How-can-I-troubleshoot-my-cable-modem.
  • Netgear CM700-1AZNAS | Installation Guide - Page 2
    account information • Cable modem model number, which is CM700 • Cable modem serial number • Cable modem MAC address 7. Activate your Internet service: The following table lists the activation contact information for cable Internet providers that support your cable modem. Cable Internet Activation
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Quick Start
High Speed Cable Modem
Model CM700
Package contents
Cable modem
Ethernet cable
Power adapter
BEFORE RETURNING THIS PRODUCT TO THE STORE
FOR ANY REASON, call NETGEAR Technical Support at
1-866-534-9377 or visit
Cable modem LEDs
LED
Description
Power
•
Solid green
. The cable modem is receiving power and is functioning
normally.
•
Off
. The cable modem is not receiving power.
•
Solid red
. The cable modem is too warm and might overheat.
Downstream
•
Solid amber
. One downstream channel is locked.
•
Solid green
. Two or more downstream channels are locked.
•
Blinking green
. The cable modem is scanning for a downstream channel.
•
Off
. No downstream channel is locked.
Upstream
•
Solid amber
. One upstream channel is locked.
•
Solid green
. Two or more upstream channels are locked.
•
Blinking green
. The cable modem is scanning for an upstream channel.
•
Off
. No upstream channel is locked.
Online
•
Solid green
. The cable modem is online.
•
Blinking green
. The cable modem is synchronizing with the cable provider’s
cable modem termination system (CMTS).
•
Off
. The cable modem is offline.
Ethernet
•
Solid
. A powered-on device is connected to this port.
•
Blinking
. The port is sending or receiving traffic.
•
Off
. No device is connected to this port.
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any
non-NETGEAR trademarks are used for reference purposes only.
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Customer-owned cable devices might not be compatible with certain cable
networks. Check with your cable Internet provider to confirm that this NETGEAR
cable device is allowed on your cable network.
If you are experiencing trouble installing your cable modem, contact NETGEAR at
1-866-874-8924.
Support and Community
The following table lists support contact information for cable Internet providers
that support your cable modem.
Cable Internet
Provider
Support Contact Information
Cox
1-888-556-1193
Mediacom
1-855-Mediacom (1-855-633-4226)
Optimum
1-877-810-6750
Sparklight
1-877-692-2253
Spectrum
1-833-267-6094
Xfinity
https://www.xfinity.com/support/articles/activate-purchased-modem
http://xfinity.com/activate
1-800-XFINITY (1-800-934-6489)