Netgear R7400 User Manual

Netgear R7400 Manual

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  • Netgear R7400 | User Manual - Page 1
    User Manual Nighthawk AC2600 Smart WiFi Router Model R7400 July 2019 202-12010-01 NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134, USA
  • Netgear R7400 | User Manual - Page 2
    WiFi Router Model R7400 Support Thank you for purchasing this NETGEAR product. You can visit https://www.netgear.com/support/ to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources
  • Netgear R7400 | User Manual - Page 3
    WiFi network 18 WiFi connection using WPS 18 Types of logins 19 Install and manage your router with the Nighthawk app 19 Log In to the Router 20 Change the language 20 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 23 Manually set up the Internet connection 23 Specify
  • Netgear R7400 | User Manual - Page 4
    network 65 Control the WiFi radios 67 Use the WiFi On/Off button 67 Enable or disable the WiFi radios 68 Set up a WiFi schedule 68 Specify WPS settings 69 Set up the router as a WiFi access point 70 Set up the router in bridge mode 71 Set up a bridge for a port group or
  • Netgear R7400 | User Manual - Page 5
    85 Manage Wi-Fi Multimedia Quality of Service 85 Improve Network Connections With Universal Plug-N-Play.........86 Chapter 7 Manage Your Router Update the router firmware 89 Check for new firmware and update the router 89 Manually upload firmware to the router 90 Change the admin password 91
  • Netgear R7400 | User Manual - Page 6
    Nighthawk AC2600 Smart WiFi Router Model R7400 Access a storage device connected to the router from a Windows-based computer 108 Map a USB device to a Windows network drive 108 Access a storage device that is connected to the router from a Mac...109 Back up Windows-based computers with ReadySHARE
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    Public.........143 How the Router Implements the Port Forwarding Rule..........144 Port Triggering 144 Add a Port Triggering Service 145 Enable Port Triggering 146 Application Example: Port Triggering for Internet Relay Chat port triggering 146 Chapter 13 Troubleshooting Quick tips 149 Sequence
  • Netgear R7400 | User Manual - Page 8
    Nighthawk AC2600 Smart WiFi Router Model R7400 Technical Specifications 162 8
  • Netgear R7400 | User Manual - Page 9
    Antennas • LEDs and Buttons on the Top Panel • Rear Panel • USB Port on the Front Panel • Router Label • Position the Router • Cable Your Router For more information about the topics that are covered in this manual, visit the support website at netgear.com/support. Firmware updates with new features
  • Netgear R7400 | User Manual - Page 10
    AC2600 Smart WiFi Router Model R7400 Unpack Your Router The box contains the following items. Figure 1. Package contents Table 1. Legend 1. Router 2. Antennas (3) 3. Ethernet cable 4 Power adapter In some regions, a CD is included in the package. Hardware Overview of the 10 Router User Manual
  • Netgear R7400 | User Manual - Page 11
    AC2600 Smart WiFi Router Model R7400 Attach the Antennas The router comes with three antennas. To attach the antennas: 1. Remove the antenna caps from the antenna posts on the back panel of the router. 2. Align the at 45-degree angles, as shown. Hardware Overview of the 11 Router User Manual
  • Netgear R7400 | User Manual - Page 12
    AC2600 Smart WiFi Router Model R7400 LEDs and Buttons on the Top Panel The status LEDs and buttons are located on the top of the router. Table 2. LED and button descriptions LED and Button Description Power Solid amber. The router is starting. Blinking amber. The firmware is upgrading, or
  • Netgear R7400 | User Manual - Page 13
    Nighthawk AC2600 Smart WiFi Router Model R7400 Rear Panel The back panel of the router provides ports, buttons, antenna connectors, and a DC power connector. For information about attaching the antennas, see Attach the Antennas on page 11. Figure 2. Router back panel In addition to the three antenna
  • Netgear R7400 | User Manual - Page 14
    router. Figure 3. USB 3.0 port Router Label The router label on the bottom panel of the router lists the login information, WiFi network name (SSID) and password (network key), serial number, and MAC address of the router. Figure 4. Router label Hardware Overview of the 14 Router User Manual
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    Router Model R7400 Position the Router The router lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of the router Place the router away from
  • Netgear R7400 | User Manual - Page 16
    to the Internet port of your router with the yellow Ethernet cable that came with your router. 4. Connect the power adapter to your router and plug the power adapter into an outlet. 5. Press the Power On/Off button on the back panel of the router. Hardware Overview of the 16 Router User Manual
  • Netgear R7400 | User Manual - Page 17
    's WiFi networks or use a wired Ethernet connection. This chapter explains the ways you can connect, how to access the router and log in, and how to automatically set up the Internet connection. The chapter contains the following sections: • Connect to the network • Types of logins •
  • Netgear R7400 | User Manual - Page 18
    Setup (WPS) or you can find and select the WiFi network. To use WPS to connect to the WiFi network: 1. Make sure that the router is receiving power (its Power LED is lit). 2. Check the WPS instructions for your WPS-enabled device. 3. Press the WPS button on the router. Connect to the Router
  • Netgear R7400 | User Manual - Page 19
    Nighthawk AC2600 Smart WiFi Router Model R7400 4. Within two minutes, on your WPS-enabled device, press its WPS button or follow its instructions for WPS connections. Your WPS-enabled device connects to the WiFi network. Types of logins Separate types of logins serve different purposes. It is
  • Netgear R7400 | User Manual - Page 20
    www.routerlogin.net. Note: You can also enter http://www.routerlogin.com or http://192.168.1.1. The procedures in this manual use http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the
  • Netgear R7400 | User Manual - Page 21
    Router Model R7400 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. In the upper right corner, select a language from the menu. 5. When prompted, click the OK button
  • Netgear R7400 | User Manual - Page 22
    the Internet connection automatically when you first access the router web interface. You can also customize and manually specify your Internet settings. This chapter contains the following sections: • Use the Internet Setup Wizard • Manually set up the Internet connection • Specify IPv6 Internet
  • Netgear R7400 | User Manual - Page 23
    on page 23). 6. Click the Next button. The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration. Manually set up the Internet connection You can view or change the router's Internet connection settings. Specify an Internet connection
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    WiFi Router Model R7400 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Internet. The Internet Setup page
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    Smart WiFi Router Model R7400 12. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You cannot access the Internet on page 152. Specify an Internet connection that uses a login To view or change the basic Internet setup: 1. Launch
  • Netgear R7400 | User Manual - Page 26
    AC2600 Smart WiFi Router Model R7400 • Get Dynamically button to test your Internet connection. If the NETGEAR website does not display within one minute, see You cannot access the Internet on page 152. Specify IPv6 Internet connections You can set up an IPv6 Internet connection if the router
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    Auto Detect so that the router detects the IPv6 type that is in use. • If your Internet connection does not use PPPoe or DHCP, or is not fixed, but is IPv6, select Auto Config. Your Internet service provider (ISP) can provide this information. 6. Click the Apply button. Your settings are saved
  • Netgear R7400 | User Manual - Page 28
    an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. 11. Click the Apply button. Your settings are saved. Specify Your Internet Settings 28 User Manual
  • Netgear R7400 | User Manual - Page 29
    Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses
  • Netgear R7400 | User Manual - Page 30
    Nighthawk AC2600 Smart WiFi Router Model R7400 If you do not specify an ID here, the router generates one automatically from its MAC address. 8. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open
  • Netgear R7400 | User Manual - Page 31
    router. Your IPv6 ISP usually provides this address. 7. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems might not support that are assigned for use within the service provider's network. This mapping allows for
  • Netgear R7400 | User Manual - Page 32
    Nighthawk AC2600 Smart WiFi Router Model R7400 With a 6rd tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 WAN connection: • Auto Detect mode. In IPv6 Auto Detect mode, when the router receives option 212 from the DHCPv4 option,
  • Netgear R7400 | User Manual - Page 33
    Router Model R7400 7. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems might not support . 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. Specify Your Internet Settings 33 User Manual
  • Netgear R7400 | User Manual - Page 34
    you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page. (See Manually set up the Internet connection on page 23.) 7. Select an IP Address Assignment radio button: Specify Your Internet Settings 34 User
  • Netgear R7400 | User Manual - Page 35
    Nighthawk AC2600 Smart WiFi Router Model R7400 • Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems might not support the DHCPv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the
  • Netgear R7400 | User Manual - Page 36
    an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. 11. Click the Apply button. Your settings are saved. Specify Your Internet Settings 36 User Manual
  • Netgear R7400 | User Manual - Page 37
    Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select PPPoE. The page adjusts. The router automatically detects the information in the following fields: • Router In the Service Name field, enter a service name. If your ISP did not provide a service name, leave this
  • Netgear R7400 | User Manual - Page 38
    Server. This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). 10. (Optional) Select
  • Netgear R7400 | User Manual - Page 39
    WiFi Router Model R7400 The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: • You experience problems connecting to your Internet service
  • Netgear R7400 | User Manual - Page 40
    WiFi Router Model R7400 is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password Setup > WAN Setup. The WAN Setup page displays. 5. In the MTU Size field, enter a value from 64 to 1500. 6. Click the Apply button
  • Netgear R7400 | User Manual - Page 41
    4 Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from block Internet sites • Manage network access control lists • Schedule when to block Internet sites and services • Set up security event email notifications 41
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    recommend that you leave this radio button selected. • Block all new devices from connecting. With this setting, a new device cannot access your router's Internet connection, but can still access your router's local network. Before a device accesses your router's Internet connection, you must enter
  • Netgear R7400 | User Manual - Page 43
    Router Model R7400 The list displays. 8. To allow the WiFi-enabled computer or mobile device you're currently using to continue to access the Internet, select the check box next to your computer or device, and click the Allow button. 9. Click the Apply button sites and services on page Manual
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    AC2600 Smart WiFi Router Model R7400 • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. 7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32
  • Netgear R7400 | User Manual - Page 45
    , see Schedule when to block Internet sites and services on page 48. 6. Click the Add button. The Block Services Setup page displays. 7. To add a service that is in the Service Type menu, select the application or service. The settings for this service automatically display in the fields. 8. To add
  • Netgear R7400 | User Manual - Page 46
    Router Model R7400 • Only This IP Address. Block services for a single computer. • IP Address Range. Block services for a range of computers with consecutive IP addresses on your network. • All lP Addresses. Block services for all computers on your network. 10. Click the Add button 46 User Manual
  • Netgear R7400 | User Manual - Page 47
    Router Model R7400 To specify a trusted computer: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router computer. 7. Click the Apply button. Your settings are saved. Manage Manual
  • Netgear R7400 | User Manual - Page 48
    Router Model R7400 5. Select the Turn on Access Control radio button. 6. Click the View list of allowed devices not currently connected to the network link. The list displays. 7. Select the check box for a device. 8. Use the Add button, Edit button to block keywords and services: • Days to Manual
  • Netgear R7400 | User Manual - Page 49
    time check box. 8. Click the Apply button. Your settings are saved. Set up security event email notifications The router can email you its logs of router activity. The log records router activity and security events such as attempts to access blocked sites or services. To set up email notifications
  • Netgear R7400 | User Manual - Page 50
    Router Model R7400 pm radio button. 12. Click the Apply button. Your settings are saved. Logs are sent automatically according to the schedule that you set. If the log fills before the specified time, it is sent. After the log is sent, it is cleared from the router memory. If the router
  • Netgear R7400 | User Manual - Page 51
    Password or the WiFi Security • Set up a guest WiFi network • Control the WiFi radios • Set up a WiFi schedule • Specify WPS settings • Set up the router as a WiFi access point • Set up the router in bridge mode • Set up a bridge for a port group or VLAN tag group • Manage custom static routes 51
  • Netgear R7400 | User Manual - Page 52
    -sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. View or change the following settings: • Disable Port Scan and DoS Protection. DoS protection protects your LAN against denial of service attacks such as Syn flood, Smurf Attack, Ping of
  • Netgear R7400 | User Manual - Page 53
    this check box to disable it. • VPN Passthrough. VPN connects two secure networks over the Internet. The router supports VPN passthrough for IPSec, PPTP, and L2TP. 5. Click the Apply button. Your settings are saved. Set up a default DMZ server The default DMZ server feature is helpful when you
  • Netgear R7400 | User Manual - Page 54
    Nighthawk AC2600 Smart WiFi Router Model R7400 The WAN Setup page displays. 5. Select the Default DMZ Server check box. 6. Type the IP address. 7. Click the Apply button. Your settings are saved. Change the Router's Device Name The router's default device name is based on its model number. This
  • Netgear R7400 | User Manual - Page 55
    The router incorporates the RIP information that it receives. b. Select the RIP version: • Disabled. This is the default setting. • RIP-1. This format is universally supported. It is adequate for most networks, unless you are using an unusual network setup. Manage Network Settings 55 User Manual
  • Netgear R7400 | User Manual - Page 56
    Router Model R7400 • RIP-2. This format carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting. 8. Click the Apply button > Setup > LAN Setup. The LAN Setup page displays. 5. Make sure that the Use Router as
  • Netgear R7400 | User Manual - Page 57
    router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. Manage Network Settings 57 User Manual
  • Netgear R7400 | User Manual - Page 58
    Smart WiFi Router Model R7400 The LAN Setup page displays. 5. Clear the Use Router as DHCP Server check box. 6. Click the Apply button. Your settings are saved. 7. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that
  • Netgear R7400 | User Manual - Page 59
    Router Model R7400 8. Click the Apply button. The reserved address is entered into the table. The reserved address is not assigned until the next time the computer contacts the router Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5. Select the radio button next to the reserved
  • Netgear R7400 | User Manual - Page 60
    WiFi Router Model R7400 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5. Select the radio button
  • Netgear R7400 | User Manual - Page 61
    you change the SSID or other WiFi security settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the router. To specify basic WiFi settings: 1. Launch a web browser from a computer or mobile device that is connected to
  • Netgear R7400 | User Manual - Page 62
    Router Model R7400 7. To change the network name (SSID), type a new name in the Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. The default SSID is randomly generated and is on the router 6 and 10). 9. Click the Apply button. Your settings are saved. If you
  • Netgear R7400 | User Manual - Page 63
    Nighthawk AC2600 Smart WiFi Router Model R7400 The user name is admin. The password is the one that you specified the first time you logged devices to function at up to 1733 Mbps. This mode is the default mode. 7. Click the Apply button. Your settings are saved. Manage Network Settings 63 User
  • Netgear R7400 | User Manual - Page 64
    Router Model R7400 Change the WiFi Password or the WiFi Security The WiFi password is different from the admin password that you use to log in to the router. Your router radio button is selected. 6. To change the WiFi WiFi devices that support WPA2 to join the router's WiFi network
  • Netgear R7400 | User Manual - Page 65
    WiFi Router Model R7400 • WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either WPA or WPA2 to join the router's WiFi network SSID. NETGEAR_Guest • 5 GHz guest WiFi network SSID. NETGEAR-5G_Guest By default, these networks are configured as open networks
  • Netgear R7400 | User Manual - Page 66
    Router Model R7400 By default, the router broadcasts the SSID of The default 5 GHz SSID NETGEAR-5G_Guest. To change the not detect WPA2 and support only WPA. Select older devices that do not support WPA2, select WPA-PSK [TKIP of security enables WiFi devices that support either WPA or WPA2 to join
  • Netgear R7400 | User Manual - Page 67
    the WiFi On/Off button on the top of the router for two seconds. If you turned off the WiFi radios, the WiFi On/Off LED and the WPS LED turn off. If you turned on the WiFi radios, the WiFi On/Off LED and the WPS LED light. Manage Network Settings 67 User Manual
  • Netgear R7400 | User Manual - Page 68
    Nighthawk AC2600 Smart WiFi Router Model R7400 Enable or disable the WiFi radios If you used the WiFi On/Off button to turn off the WiFi radios, you can't log in to the router to turn them back on. You must press the WiFi On/Off button again for two seconds to turn the WiFi radios
  • Netgear R7400 | User Manual - Page 69
    Click the Apply button. Your settings are saved. Specify WPS settings Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password. To specify WPS settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http
  • Netgear R7400 | User Manual - Page 70
    Smart WiFi Router Model R7400 5. (Optional) Select or clear the Enable Router's PIN check box. The PIN function might temporarily be disabled when the router detects suspicious attempts to break into the router's WiFi settings by using the router's PIN through WPS. You can manually enable the
  • Netgear R7400 | User Manual - Page 71
    WiFi Router Model R7400 7. Select an IP address setting: • Get dynamically from existing router. The other router on the network assigns an IP address to this router while it is in AP mode. • Use fixed IP settings on this device (not recommended). Use this setting if you want to manually assign
  • Netgear R7400 | User Manual - Page 72
    WiFi Router Model R7400 To set up the router in bridge mode: 1. Make a note of the WiFi settings of the other router to which this router will the setup bridge mode wireless settings button. The Wireless Settings window opens. 8. Specify the settings of the other router to which this router will
  • Netgear R7400 | User Manual - Page 73
    VLAN tag groups to the bridge. Note: If your ISP provides instructions for how to set up a bridge for IPTV and Internet service, follow those instruction. Set up a bridge for a port group If the devices that are connected to the router's Ethernet LAN port or WiFi network include an IPTV device, your
  • Netgear R7400 | User Manual - Page 74
    for a VLAN tag group for the router's Internet interface. If you are subscribed to IPTV service, the router might require VLAN tags to distinguish Setup > VLAN/Bridge Settings. The VLAN/Bridge Settings page displays. 5. Select the Enable VLAN Tag check box. Manage Network Settings 74 User Manual
  • Netgear R7400 | User Manual - Page 75
    the IPTV port requires an IP address within the Internet service provider's network (intranet address). You can set up a bridge connection from the WAN to one of the LAN ports. When IPTV is connected through WiFi, the home router also must support the bridging of the WAN port to the WiFi network
  • Netgear R7400 | User Manual - Page 76
    Wireless check box. You can select more than one check box. 8. Click the Apply button. Your settings are saved. Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network. As an example of when a static route
  • Netgear R7400 | User Manual - Page 77
    Nighthawk AC2600 Smart WiFi Router Model R7400 • Your home network includes an ISDN router for connecting to the company where you are employed. This router's address on your LAN is 192.168.1.100. • Your company's network address is 134.177.0.0. When you set up your router, two implicit static
  • Netgear R7400 | User Manual - Page 78
    Nighthawk AC2600 Smart WiFi Router Model R7400 6. In the of routers between your network and the destination. Usually, a setting of 2 or 3 works, but if this is a direct connection, set it to 1. 10. Click the Apply button. > Advanced Setup > Static Routes. Manage Network Settings 78 User Manual
  • Netgear R7400 | User Manual - Page 79
    Nighthawk AC2600 Smart WiFi Router Model R7400 The Static Routes page displays. 5. In the table, select the radio button for the route. 6. Click the Edit button. The Static Routes page adjusts. 7. Edit the route information. 8. Click the Apply button. Your settings are saved. Delete a static route
  • Netgear R7400 | User Manual - Page 80
    as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging. By default, the router uses Wi-Fi Multimedia Quality of Service (WMM QoS). This chapter contains the following sections: • Optimize Internet Streaming With QoS • Manage Wi-Fi Multimedia Quality
  • Netgear R7400 | User Manual - Page 81
    Nighthawk AC2600 Smart WiFi Router Model R7400 Optimize Internet Streaming With QoS You can use Quality of Service (QoS) to assign high priority to Internet streaming, applications, and services. We recommend that you enable this feature only if you use streaming Internet. When QoS assigns a high
  • Netgear R7400 | User Manual - Page 82
    Router Model R7400 8. Click the Apply button router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router Setup > QoS Setup. The QoS Setup page displays. 5. Select the Turn Internet Access QoS On check box. 6. Select the QoS by Device radio button radio button. button
  • Netgear R7400 | User Manual - Page 83
    password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > QoS Setup. The QoS Setup page displays. 5. Select the Turn Internet Access QoS On check box. 6. Select the QoS by Service radio button. The page adjusts. 7. From the Applications menu, select an application or
  • Netgear R7400 | User Manual - Page 84
    user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > QoS Setup. The QoS Setup page displays. 5. In the QoS rules table, select the service, application, or device. 6. Click the Edit button. The page adjusts. 7. Change the settings. 8. Click the Apply
  • Netgear R7400 | User Manual - Page 85
    Setup page displays. 5. Click the Delete All button. All QoS rules are deleted. Manage Wi-Fi Multimedia Quality of Service Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link. WMM QoS is automatically enabled for the router not support WMM and
  • Netgear R7400 | User Manual - Page 86
    Nighthawk AC2600 Smart WiFi Router Model R7400 The BASIC Home page displays. 4. Select ADVANCED > Setup > QoS Setup. The WMM tab is automatically selected and the WMM page displays. 5. Clear the Enable WMM (Wi-Fi multimedia) settings (2.4GHz b/g/n) check box. 6. Clear the Enable
  • Netgear R7400 | User Manual - Page 87
    Router Model R7400 6. Type the advertisement period in minutes. The advertisement period specifies how often the router the Apply button. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router and which ports button. Optimize Performance 87 User Manual
  • Netgear R7400 | User Manual - Page 88
    and home network. The chapter includes the following sections: • Update the router firmware • Change the admin password • Enable admin password recovery • Recover the admin password • View information about the router and the Internet and WiFi settings • Display the statistics of the Internet port
  • Netgear R7400 | User Manual - Page 89
    Nighthawk AC2600 Smart WiFi Router Model R7400 Update the router firmware You can log in to the router and check if new firmware is available, or you can manually load a specific firmware version to your router. Check for new firmware and update the router The router firmware (routing software) is
  • Netgear R7400 | User Manual - Page 90
    update its firmware automatically, follow these instructions. Note: We recommend that you connect a computer to the router using an Ethernet connection to upload the firmware. To manually upload a firmware file to your router: 1. Download the firmware for your router from the NETGEAR Download Center
  • Netgear R7400 | User Manual - Page 91
    is supported in Internet Explorer, Firefox, and Chrome browsers but not in the Safari browser. To enable password recovery: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. Manage Your Router 91 User Manual
  • Netgear R7400 | User Manual - Page 92
    Click the Continue button. A window opens requesting the answers to your security questions. 6. Enter the saved answers to your security questions. 7. Click the Continue button. A window opens and displays your recovered password. 8. Click the Login again button. Manage Your Router 92 User Manual
  • Netgear R7400 | User Manual - Page 93
    Smart WiFi Router Model R7400 A login window opens. 9. With your recovered password, log in to the router. View information about the router and the Internet and WiFi settings You can view router information, the Internet port status, and WiFi settings. To view information about the router and the
  • Netgear R7400 | User Manual - Page 94
    ADVANCED Home page displays. 5. In the Internet Port pane, click the Show Statistics button. The Show Statistics window opens and displays following information: • System Up Time. The time elapsed since the router was last restarted. • Port. The statistics for the WAN (Internet) port, LAN (Ethernet
  • Netgear R7400 | User Manual - Page 95
    Router Model R7400 6. To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button. To stop the polling entirely, click the Stop button Status button. The and the router receives an router. • DNS Server. The IP address of the Domain Name Service
  • Netgear R7400 | User Manual - Page 96
    Nighthawk AC2600 Smart WiFi Router Model R7400 6. To release (stop) the Internet connection, click the Release button. 7. To renew (restart) the Internet connection, click the Renew button. 8. To exit the screen, click the Close Window button. View and manage logs of router activity The logs are a
  • Netgear R7400 | User Manual - Page 97
    Router Model R7400 You must set up email notifications in order to receive the logs. The router to emails the logs to the address that you specified when you set up email notifications. For more information, see Set up security event email notifications on page 49. 9. Click the Apply button router
  • Netgear R7400 | User Manual - Page 98
    Router Model R7400 To monitor Internet traffic: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router Now button. 9. In the Traffic Control section, specify whether the router
  • Netgear R7400 | User Manual - Page 99
    Router Model R7400 10. Click the Apply button. The Internet Traffic Statistics section helps you to monitor the data traffic. 11. To update the Traffic Statistics section, click the Refresh button. 12. To display more information about the data traffic on your router the Back Up button. 6. Follow the
  • Netgear R7400 | User Manual - Page 100
    Backup Settings page displays. 5. Click the Erase button. The configuration is reset to factory default settings. When the reset is complete, the router restarts. This process takes about two minutes. WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset. For example, do
  • Netgear R7400 | User Manual - Page 101
    Nighthawk AC2600 Smart WiFi Router Model R7400 The file is uploaded to the router and the router restarts. WARNING: Do not interrupt the restoration process. Remote access You can access your router over the Internet to view or change its settings. You must know the router's WAN IP address to use
  • Netgear R7400 | User Manual - Page 102
    device. For more information about how to update your router's firmware, see Check for new firmware and update the router on page 89. To download the latest Nighthawk app for your mobile device, visit https://www.netgear.com/home/apps-services/nighthawk-app/. Manage Your Router 102 User Manual
  • Netgear R7400 | User Manual - Page 103
    Setup > LED Control Settings. The LED Control Settings page displays. 5. To disable blinking, select the Disable blinking on Internet LED, LAN LED, Wireless LED and USB LED when data traffic is detected radio button radio button. 7. Click the Apply button. Your settings are saved. Return the router
  • Netgear R7400 | User Manual - Page 104
    Router Model R7400 Tip: If the router button for at least five seconds. 3. Release the Reset button. The Power LED starts blinking. When the reset is complete, the router restarts. This process takes about two minutes. WARNING: To avoid the risk of corrupting the firmware Router 104 User Manual
  • Netgear R7400 | User Manual - Page 105
    Nighthawk AC2600 Smart WiFi Router Model R7400 5. Click the Erase button. The configuration is reset to factory default settings. When the reset is complete, the router restarts. This process takes about two minutes. WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset.
  • Netgear R7400 | User Manual - Page 106
    USB device to a Windows network drive • Access a storage device that is connected to the router from a Mac • Back up Windows-based computers with ReadySHARE Vault • Back up Mac computers remove a USB storage device For more information about ReadySHARE features, visit netgear.com/readyshare. 106
  • Netgear R7400 | User Manual - Page 107
    Nighthawk AC2600 Smart WiFi Router Model R7400 USB device requirements The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the router supports, visit kb.netgear.com/app/answers/detail/a_id/18985/~/readyshare-usb-drives-
  • Netgear R7400 | User Manual - Page 108
    device is available to all computers on your local area network (LAN). 3. Select Start > Run. 4. Enter \\readyshare in the dialog box. 5. Click the OK button. A window automatically opens and displays the USB storage device. Share USB Storage Devices 108 Attached to the Router User Manual
  • Netgear R7400 | User Manual - Page 109
    Router Model R7400 6. Right-click the USB device and select Map network drive. The Map Network Drive window opens. 7. Select the drive letter to map to the new network folder. 8. Click the Finish button storage device to the router. When you connect the USB storage device to the router's port, it
  • Netgear R7400 | User Manual - Page 110
    Nighthawk AC2600 Smart WiFi Router Model R7400 6. Click the Connect button. A window automatically opens and displays the files and folders on the USB storage device. Back up Windows-based computers with ReadySHARE Vault Your router comes with free backup software for all the Windows-based
  • Netgear R7400 | User Manual - Page 111
    Nighthawk AC2600 Smart WiFi Router Model R7400 Note: The following instructions might be different depending on the macOS your computer is using. For more instructions about backing up your computer with Time Machine, see the Apple support site. Set up a USB hard drive on a Mac We recommend that you
  • Netgear R7400 | User Manual - Page 112
    Nighthawk AC2600 Smart WiFi Router Model R7400 Prepare to back up a large . c. Clear the Log out after minutes of inactivity check box. d. Click the OK button. Your settings are saved. Use Time Machine to back up onto a USB hard disk You Storage Devices 112 Attached to the Router User Manual
  • Netgear R7400 | User Manual - Page 113
    in the Time Machine list. 12. When prompted, select the Registered User radio button. 13. Enter admin for the name and the router admin password for the password and click the Connect button. When the setup is complete, the Mac automatically schedules a full backup. You can back up immediately
  • Netgear R7400 | User Manual - Page 114
    Nighthawk AC2600 Smart WiFi Router Model R7400 Enable FTP access within your Settings) page displays. 5. Select the FTP check box. 6. Click the Apply button. Your settings are saved. View network folders on a storage device You can view Storage Devices 114 Attached to the Router User Manual
  • Netgear R7400 | User Manual - Page 115
    Nighthawk AC2600 Smart WiFi Router Model R7400 The USB Storage (Advanced Settings) page displays. 5. Scroll down to the Available device. If a single device is attached to the USB port, the radio button is selected automatically. Share USB Storage Devices 115 Attached to the Router User Manual
  • Netgear R7400 | User Manual - Page 116
    Nighthawk AC2600 Smart WiFi Router Model R7400 6. Click the Create Network Folder button. The Add Folder window opens. If this window does not open, your web browser might be blocking pop-ups. If it is, change the browser
  • Netgear R7400 | User Manual - Page 117
    Nighthawk AC2600 Smart WiFi Router Model R7400 The BASIC Home page displays. 4. Select ADVANCED > USB Storage > ReadySHARE. The USB Storage (Advanced Settings) page displays. 5. In the Available Network Folders section, select the USB storage device. 6. Click the Edit button. The Edit Network Folder
  • Netgear R7400 | User Manual - Page 118
    Dynamic DNS to Access USB Storage Devices Through the Internet With Dynamic DNS, you can use the Internet to access USB devices attached to the router's USB ports when you're not home. This chapter includes the following sections: • Set up and manage Dynamic DNS • Set up FTP access through the
  • Netgear R7400 | User Manual - Page 119
    Router Model R7400 Set up and manage Dynamic DNS Internet service or 10.x.x.x), the Dynamic DNS service does not work because private router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router check box. 6. Click the Apply button. Your settings are saved. 7.
  • Netgear R7400 | User Manual - Page 120
    through Dynamic DNS. To set up your FTP server, you must register for a NETGEAR Dynamic DNS (DDNS) service account and specify the account settings. See Set up a new Dynamic DNS account on page 121. Note: The router supports only basic DDNS, and the login and password might not be secure. You can
  • Netgear R7400 | User Manual - Page 121
    . 10. In the Password (6-32 characters) field, type the password for your account. 11. Click the Register button. 12. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. Specify a DNS account that you already created If you already created a Dynamic DNS account with
  • Netgear R7400 | User Manual - Page 122
    . • NETGEAR account. In the Email field, type the email address for your account. 10. In the Password (6-32 characters) field, type the password for your DDNS account. 11. Click the Apply button. Your settings are saved. 12. To verify that your Dynamic DNS service is enabled in the router, click
  • Netgear R7400 | User Manual - Page 123
    password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Dynamic DNS. The Dynamic DNS page displays. 5. Change your DDNS account settings as necessary. 6. Click the Apply button. Your settings are saved. Access USB storage devices through the Internet You can
  • Netgear R7400 | User Manual - Page 124
    up ReadyCLOUD, see the ReadyCLOUD for Routers User Manual, which is available online at downloadcenter.netgear.com. Create a ReadyCLOUD account To and click the Create button. You are now ready to register your router with your ReadyCLOUD account. Register your router with ReadyCLOUD After you
  • Netgear R7400 | User Manual - Page 125
    Nighthawk AC2600 Smart WiFi Router Model R7400 When you connect the USB storage device to the router's USB port, it might take readycloud.netgear.com. 9. Click the Sign In link, enter your ReadyCLOUD user name and password, and click the Sign In button. The ReadyCLOUD page displays the router that
  • Netgear R7400 | User Manual - Page 126
    10 Use the Router as a Media Server This chapter contains the following sections: • Specify ReadyDLNA Media Server Settings • Play Music From a Storage Device With iTunes Server • Set Up the Router to Work With TiVo • Change the NTP Server 126
  • Netgear R7400 | User Manual - Page 127
    Nighthawk AC2600 Smart WiFi Router Model R7400 Specify ReadyDLNA Media Server Settings By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. To specify media
  • Netgear R7400 | User Manual - Page 128
    Nighthawk AC2600 Smart WiFi Router Model R7400 All - no password in Read Access can be scanned for media files. To scan for new media files immediately, click the Rescan media files button. 6. Click the Apply button. Your settings are saved. Play Music From a Storage Device With iTunes Server iTunes
  • Netgear R7400 | User Manual - Page 129
    Router Model R7400 Click the Apply button. Your settings are Sharing button. When Home Sharing router. The music that is on the USB device that is connected to the router displays in iTunes. Set Up the Router router. When you connect the USB storage device to the router iPad to your router's WiFi network.
  • Netgear R7400 | User Manual - Page 130
    button. g. Enter the passcode. h. Click the Allow Control button. Your settings are saved. Your iPhone or iPad pairs with the router and the iTunes server is ready. The router is connected to your router. The TiVo must be on the same network as the router. This feature supports the following file
  • Netgear R7400 | User Manual - Page 131
    Server (Settings) page displays. 5. Make sure that the Enable TiVo support check box is selected. 6. If you changed the settings, click the Apply button. Your settings are saved. Change the NTP Server By default, the router uses the NETGEAR NTP server to sync the network time. You can change the NTP
  • Netgear R7400 | User Manual - Page 132
    Nighthawk AC2600 Smart WiFi Router Model R7400 5. Select the Set your preferred NTP server radio button. 6. Enter the NTP server domain name or IP address in the Primary NTP server field. 7. Click the Apply button. Your settings are saved. Use the Router as a Media Server 132 User Manual
  • Netgear R7400 | User Manual - Page 133
    connected to a USB port on your router. You can share this USB printer among the Windows-based and Mac computers on your network. For more information about the features available in the NETGEAR USB Control Center, see the ReadySHARE Printer User Manual, which is available at http://downloadcenter
  • Netgear R7400 | User Manual - Page 134
    Smart WiFi Router Model R7400 Install the printer NETGEAR USB Control Center, visit https://www.netgear.com/support/product/ReadySHARE_USB_Printer.aspx. To install the utility: 1. If necessary, unzip the ReadySHARE Printer utility setup file. 2. Double-click the ReadySHARE Printer utility setup
  • Netgear R7400 | User Manual - Page 135
    Nighthawk AC2600 Smart WiFi Router Model R7400 4. Select a language from the menu and click the OK button. The NETGEAR USB Control Center opens. Some firewall software, such as Comodo, blocks the NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed
  • Netgear R7400 | User Manual - Page 136
    Router Model R7400 The status changes to Available. Now any computers on the network can use the printer. 6. To exit the utility, select System > Exit. View or Change the Status of a Printer To view or change the status: 1. Click the NETGEAR button. The printer status changes to Manually connected
  • Netgear R7400 | User Manual - Page 137
    Smart WiFi Router Model R7400 Use the Scan Feature of a Multifunction USB Printer If your USB printer supports scanning, you can also use the USB printer for scanning. To use the scan feature of a multifunction USB printer: 1. Click the NETGEAR USB Control Center icon . The NETGEAR USB Control
  • Netgear R7400 | User Manual - Page 138
    Router Model R7400 Your settings are saved. Change the Language for the NETGEAR USB Control Center To change the language: 1. Click the NETGEAR USB Control Center icon . 2. Select Tools > Configuration. The NETGEAR Click the OK button. Your settings are saved. Share a USB Printer 138 User Manual
  • Netgear R7400 | User Manual - Page 139
    12 Manage Port Forwarding and Port Triggering You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Manage Port Forwarding to a Local Server • Port Triggering 139
  • Netgear R7400 | User Manual - Page 140
    AC2600 Smart WiFi Router Model R7400 Manage Port Forwarding Setup > Port Forwarding/Port Triggering. The Port Forwarding / Port Triggering page displays. 8. Leave the Port Forwarding radio button selected as the service type. 9. From the Service Name menu, select the service name. If the service
  • Netgear R7400 | User Manual - Page 141
    Nighthawk AC2600 Smart WiFi Router Model R7400 11. Click the Add button. The service displays in the menu. Add a Custom Port Forwarding Service The router lists default services and applications that you can use in port forwarding rules. If the service or application is not predefined, you can add
  • Netgear R7400 | User Manual - Page 142
    Setup > Port Forwarding/Port Triggering. The Port Forwarding / Port Triggering page displays. 5. Leave the Port Forwarding radio button selected as the service type. 6. In the table, select the radio button next to the service name. 7. Click the Edit Service button. The Ports - Custom Services
  • Netgear R7400 | User Manual - Page 143
    Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding / Port Triggering page displays. 5. Leave the Port Forwarding radio button selected. 6. In the table, select the radio button next to the service name. 7. Click the Delete Service button. The service is deleted
  • Netgear R7400 | User Manual - Page 144
    Nighthawk AC2600 Smart WiFi Router Model R7400 How the Router Implements the Port Forwarding Rule The following sequence shows the effects of a port forwarding rule: 1. When feature in Windows XP), enable Universal Plug and Play (UPnP). Manage Port Forwarding and 144 Port Triggering User Manual
  • Netgear R7400 | User Manual - Page 145
    Starting Port, and Ending Port fields, enter the inbound connection information. 12. Click the Apply button. The service is now in the Portmap Table. You must enable port triggering before the router uses port triggering. See Enable Port Triggering on page 146. Manage Port Forwarding and 145 Port
  • Netgear R7400 | User Manual - Page 146
    page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering page displays. 5. Select the Port Triggering radio button. 6. Clear the Disable Port Triggering check box. If this check box is selected, the router does not use port triggering
  • Netgear R7400 | User Manual - Page 147
    Router Model R7400 your router. 3. Your router creates router stores of 6667, your router creates another session entry your router with destination port 113. 6. When your router computer. The router replaces the message router eventually senses a period of inactivity in the communications. The router
  • Netgear R7400 | User Manual - Page 148
    to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. The chapter contains the following sections: • Quick tips • Troubleshoot with the LEDs • You
  • Netgear R7400 | User Manual - Page 149
    Nighthawk AC2600 Smart WiFi Router Model R7400 Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network If you must restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and
  • Netgear R7400 | User Manual - Page 150
    recovery instructions, or help with a hardware problem, contact Technical Support at netgear.com/support. LEDs never turn off When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay on, this indicates a fault within the router. Troubleshooting 150
  • Netgear R7400 | User Manual - Page 151
    the router recovers. • Press and hold the Reset button to return the router to its factory settings. If the error persists, a hardware problem might be the cause. Contact Technical Support at netgear.com/support. Caps Lock is off when you enter this information. Troubleshooting 151 User Manual
  • Netgear R7400 | User Manual - Page 152
    as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration. You cannot access the Internet If you can access
  • Netgear R7400 | User Manual - Page 153
    . For more information, see Sequence to restart your network on page 149. If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following: • Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP over
  • Netgear R7400 | User Manual - Page 154
    settings, always click the Apply button before moving to another page or tab, or your changes are lost. • Click the Refresh or Reload button in the web browser. It is possible that the changes occurred, but the old settings might be in the web browser's cache. Troubleshooting 154 User Manual
  • Netgear R7400 | User Manual - Page 155
    AC2600 Smart WiFi Router Model R7400 Troubleshoot WiFi connectivity If you are experiencing trouble connecting over WiFi to the router, try to isolate the problem: • Does the WiFi device or computer that you are using find your WiFi network? If not, check the WiFi LED on the router. If it is
  • Netgear R7400 | User Manual - Page 156
    Router Model R7400 To ping the router from a Windows-based computer: 1. From the Windows toolbar, click the Start button and select Run. 2. In the field provided, type ping followed by the IP address of the router the following problems might be router on page 155. Troubleshooting 156 User Manual
  • Netgear R7400 | User Manual - Page 157
    Router Model R7400 3. If you do not receive replies, check the following: • Check to see that IP address of your router as the account name on the Internet Setup page. • Your ISP might be router to "clone" or "spoof" the MAC address from the authorized computer. Troubleshooting 157 User Manual
  • Netgear R7400 | User Manual - Page 158
    14 Supplemental Information This appendix includes technical information about your router. The appendix covers the following topics: • Factory Settings • Technical Specifications 158
  • Netgear R7400 | User Manual - Page 159
    Router Model R7400 Factory Settings You can reset the router to the factory default settings that are shown in the following table. For more information about resetting the router to its factory settings, see Return the router daylight Disabled saving time Supplemental Information 159 User Manual
  • Netgear R7400 | User Manual - Page 160
    Nighthawk AC2600 Smart WiFi Router Model R7400 Table 4. Router factory default settings (Continued) Feature Default Settings Firewall and WAN security Inbound ( power 100%, nonconfigurable Guest WiFi network WiFi communication Disabled Supplemental Information 160 User Manual
  • Netgear R7400 | User Manual - Page 161
    Router Model R7400 Table 4. Router factory default settings (Continued) Feature Default Settings SSID name 2.4 GHz band: NETGEAR_Guest 5 GHz band: NETGEAR- Long Preamble WPS WPS capability Enabled Router's PIN Enabled. See the router's web page (select ADVANCED > Advanced Setup > Advanced
  • Netgear R7400 | User Manual - Page 162
    Router Model R7400 Technical Specifications The following table shows the technical specifications for the router. Table 5. Router specifications supporting 10BASE-T, 100BASE-TX, and 1000BASE-T WiFi Maximum WiFi signal rate complies with the IEEE 802.11 standard. Note that NETGEAR User Manual
  • Netgear R7400 | User Manual - Page 163
    Nighthawk AC2600 Smart WiFi Router Model R7400 Table 5. Router specifications (Continued) Feature Description Operating frequency range 2.4 GHz band • US: 2.412-2.462 GHz • Europe: 2.412-2.472 GHz PSK, WPA/WPA2 (mixed mode), WPA/WPA2 Enterprise, and WEP Supplemental Information 163 User Manual
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User Manual
Nighthawk AC2600 Smart WiFi Router
Model R7400
NETGEAR, Inc.
350 E. Plumeria Drive
July 2019
San Jose, CA 95134, USA
202-12010-01