Netgear RBK863SB User manual

Netgear RBK863SB Manual

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  • Netgear RBK863SB | User manual - Page 1
    User Manual Orbi Whole Home Tri-Band Mesh WiFi 6 System Orbi Router Model RBR860 Orbi Satellite Model RBS860 Orbi Router Model RBR850 Orbi Satellite Model RBS850 Orbi
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    ce document en français canadien à https://www.netgear.com/support/download/. (If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/.) For regulatory compliance information including the EU Declaration of
  • Netgear RBK863SB | User manual - Page 3
    automatic Internet setup option 19 Log in to the Orbi router web interface 20 Change the language 21 Chapter 3 Specify Your Internet Settings Manually set up the Internet connection 23 Specify an Internet connection without a login 23 Specify an Internet connection that uses a login 25 Manage
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    45 Delete keywords that are used to block Internet sites 46 Avoid blocking on a trusted computer 47 Block services from the Internet 47 Schedule when to block Internet sites and services 49 Set up security event email notifications 49 Chapter 5 Specify WiFi Settings About the WiFi networks 53
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    Mantain and Monitor Your Network Update the router and satellite firmware 93 Check for firmware updates 93 Manually update firmware 94 Manually update satellite firmware 94 Manually update router firmware 95 Change the admin password 96 Enable admin password reset 97 Reset the admin password
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    computer 117 Install OpenVPN software on an iOS device 118 Install OpenVPN software on an Android device 119 Use VPN to access your Internet service at home 120 Allow VPN client Internet access in the router 120 Block VPN client Internet access in the router 121 Chapter 9 Customize Internet
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    do not sync 133 You cannot log in to the router 134 You cannot access the Internet 135 Troubleshoot Internet browsing 136 Troubleshoot PPPoE 137 Troubleshoot WiFi connectivity 137 Troubleshoot your network using the ping utility 138 Test the LAN path to your router 138 Test the path
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    System creates dedicated high-speed WiFi connections to your Internet service. The Orbi router (model RBR860, model RBR850, or more information about the topics covered in this manual, visit the support website at netgear.com/support/. Note: This manual might refer to the Orbi router (model RBR860
  • Netgear RBK863SB | User manual - Page 9
    for connection to a very high-speed modem. This port also supports Gigabit Ethernet (1000BASE-T) and Fast Ethernet (100BASE-T) connections. • Ethernet port for connection to a high-speed modem. This port also supports Gigabit Ethernet (1000BASE-T) and Fast Ethernet (100BASE-T) connections. (The
  • Netgear RBK863SB | User manual - Page 10
    Solid white Description The router is booting or someone pressed the Sync button. The router is resetting to its factory default settings. Overview 10 User Manual
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    The following figures shows the Orbi satellite hardware features. 1 2 Figure 2. Orbi satellite front and back views 1. Satellite LED 2. Sync button 3. Ethernet ports 1-4 Overview 11 3 4 5 6 User Manual
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    and then turns off. The satellite failed to sync with the router. The satellite synced with the router and is working normally. Overview 12 User Manual
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    To cable your router: 1. Unplug your modem's power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery. 2. Plug in and turn on your modem. If your connected to your router and power outlet. Overview 13 User Manual
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    minutes, press the Sync button on the back of the satellite. c. Wait two minutes for the LED to turn blue or amber. Overview 14 User Manual
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    2 Connect to the Network and Access the Router This chapter contains the following sections: • Connect to the network • Types of logins • Router and satellite labels • Set up and manage with the NETGEAR Orbi app • Use a web browser to access the router • Change the language 15
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    , your mobile device must have iOS version 11 or later or Android version 10 or later. You can also manually find and select the Orbi router's WiFi network from your WiFi-enabled computer or mobile device. To find and the WiFi network. Connect to the Network and 16 Access the Router User Manual
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    router is receiving power (its Power LED is lit). 2. Check the WPS instructions for your computer or WiFi device. 3. Press the Sync button on the The login that your Internet service provider (ISP) gave you logs you in to your Internet service. Your service provider gave you this login Manual
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    App Store or Google Play Store. For more information about the Orbi app, visit https://www.netgear.com/home/apps-services/orbi-app. Note: If you do not want to use the NETGEAR Orbi app, you can use the Orbi to your Orbi WiFi network. Connect to the Network and 18 Access the Router User Manual
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    . 4. Launch the Orbi app and follow the setup instructions. Use a web browser to access the router When you if your router can connect to your Internet service. Use the automatic Internet setup option You access the router and set up your router manually. Before you start the setup process, get your
  • Netgear RBK863SB | User manual - Page 20
    your browser to start the installation process. 4. Follow the onscreen instructions. The router connects to the Internet. 5. If the browser does information. d. Read Troubleshooting on page 132. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log in to Manual
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    OK button to confirm this change. The page refreshes with the language that you selected. Connect to the Network and 21 Access the Router User Manual
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    access the router with a web browser. You can also customize or specify your Internet settings. This chapter contains the following sections: • Manually set up the Internet connection • Specify an Internet connection without a login • Specify an Internet connection that uses a login • Manage an IPv6
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    Orbi Whole Home Tri-Band Mesh WiFi 6 System Manually set up the Internet connection You can view or change the router's Internet connection settings. Specify an Internet connection this page, the default settings usually work, but you can change them. Specify Your Internet Settings 23 User Manual
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    . 13. Click the Apply button. Your settings are saved. 14. Click the Test button to test your Internet connection. Specify Your Internet Settings 24 User Manual
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    type the password that you use to log in to your Internet service. 9. If your ISP requires a service name, type it in the Service Name (if Required) field. 10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect. 11. To change the number of minutes until the Internet
  • Netgear RBK863SB | User manual - Page 26
    . 15. Click the Apply button. Your settings are saved. 16. Click the Test button to test your Internet connection. Specify Your Internet Settings 26 User Manual
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    Internet connection The router supports many different types of IPv6 Internet connections for which you can specify the settings manually. Requirements for entering IPv6 , select Auto Config. Your Internet service provider (ISP) can provide this information. Specify Your Internet Settings 27 User
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    IPv6 address that is acquired for the router's WAN (or Internet) interface. The number after the slash (/) is the Specify Your Internet Settings 28 User Manual
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    Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how . 4. Select ADVANCED > Advanced > IPv6. Specify Your Internet Settings 29 User Manual
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    Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. 10. (Optional extension of Routing Information Protocol (RIP) that supports IPv6. Specify Your Internet Settings 30 User Manual
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    IP Address. Enter the static IPv4 address of the remote relay router. Your IPv6 ISP usually provides this address. Specify Your Internet Settings 31 User Manual
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    IPv6 systems might not support the DHCv6 client function Information Protocol (RIP) that supports IPv6. 10. (Optional) service provider's IPv4 network. 6rd uses the service provider's own service provider's network and is under direct control of the service provider. The IPv6 service the service provider's
  • Netgear RBK863SB | User manual - Page 33
    , the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 6rd option information to establish the 6rd connection. • Manual Mode. Select 6rd. If the router receives option ) Configuration. The router detects the service provider's IPv4 network and attempts to
  • Netgear RBK863SB | User manual - Page 34
    Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how Enter orbilogin.com. A login window opens. Specify Your Internet Settings 34 User Manual
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    router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router's WAN interface. Specify Your Internet Settings 35 User Manual
  • Netgear RBK863SB | User manual - Page 36
    configured for the IPv4 Internet connection on the Internet Setup page. (See Manually set up the Internet connection on page 23.) 7. Select an IP passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting
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    an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices
  • Netgear RBK863SB | User manual - Page 38
    Generation (RIPng) on IPv6 Internet connections. RIPng is an extension of Routing Information Protocol (RIP) that supports IPv6. 11. (Optional) Select the Use This Interface ID check box and specify the interface ID the field displays Not Available. Specify Your Internet Settings 38 User Manual
  • Netgear RBK863SB | User manual - Page 39
    for the ISP connection. 8. In the Service Name field, enter a service name. If your ISP did not provide a service name, leave this field blank. Note connections. RIPng is an extension of Routing Information Protocol (RIP) that supports IPv6. 12. (Optional) Select the Use This Interface ID check Manual
  • Netgear RBK863SB | User manual - Page 40
    unchanged unless one of these situations occurs: • You experience problems connecting to your ISP or other Internet service, and the technical support of either the ISP or NETGEAR recommends changing the MTU setting Setup. The WAN Setup page displays. Specify Your Internet Settings 40 User Manual
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    enter a value from 64 to 1500. 6. Click the Apply button. Your settings are saved. If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the to connect to dial-up ISPs. Specify Your Internet Settings 41 User Manual
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    network access control lists • Use keywords to block Internet sites • Delete keywords that are used to block Internet sites • Avoid blocking on a trusted computer • Block services from the Internet • Schedule when to block Internet sites and
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    Armor provides multiple performance and privacy tools. NETGEAR Armor can support features for your Windows-based computers and your Mac OS, Android devices. For more information about NETGEAR Armor, visit netgear.com/home/services/armor/. You can manage NETGEAR Armor from the Orbi app. Allow Manual
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    that you specified the first time that you logged in. The user name and password are case-sensitive. Control Access to the Internet 44 User Manual
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    a keyword blocking option: • Per Schedule. Turn on keyword blocking according to a schedule that you set. (See Schedule when to block Internet sites and services on page 49.) • Always. Turn on keyword blocking all the time, independent of the Schedule page. Control Access to the Internet 45 User
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    access. 7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. 8. Click the Apply button. Keyword blocking takes effect. Delete keywords that are used to are removed from the list. Control Access to the Internet 46 User Manual
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    on your network based on the type of service. You can block the services all the time or based on a schedule. To block services: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. Control Access to the Internet 47 User Manual
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    page 49. 6. Click the Add button. The Block Services Setup page displays. 7. To add a service that is in the Service Type list, select the application or service. The settings for this service automatically display in the fields. 8. To add a service or application that is not the list, select User
  • Netgear RBK863SB | User manual - Page 49
    you want the router to block, see Use keywords to block Internet sites on page 45 and Block services from the Internet on page 47. To schedule blocking: 1. Launch a web browser from a computer or such as attempts to access blocked sites or services. Control Access to the Internet 49 User Manual
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    the Send Alerts Immediately check box. Email alerts are sent immediately when someone attempts to visit a blocked site. Control Access to the Internet 50 User Manual
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    memory. If the router cannot email the log and the log buffer fills, the router overwrites the log. Control Access to the Internet 51 User Manual
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    5 Specify WiFi Settings This chapter includes the following sections: • About the WiFi networks • Manage the settings for the main WiFi network • Manage the IoT WiFi settings • Set up a guest WiFi network • Change your region • Enable or disable 20/40 MHz coexistence for the 2.4 GHz radio • Change
  • Netgear RBK863SB | User manual - Page 53
    WiFi network of the router broadcasts simultaneously in the 2.4 GHz and 5 GHz radio bands. The router supports automatic bandsteering between these two radio bands in the main WiFi network. The main network is enabled by safe place where you can easily find it. Specify WiFi Settings 53 User Manual
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    name (SSID) or other WiFi security settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the router. Enable or disable the AX feature for the AX feature for the 5 GHz radio band. Specify WiFi Settings 54 User Manual
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    between adjacent access points is four channels (for example, for the 2.4 GHz radio band, use Channels 1 and 5, or 6 and 10). Specify WiFi Settings 55 User Manual
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    WPA settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. Specify WiFi Settings 56 User Manual
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    the IoT WiFi radio band, change the IoT WiFi network name, and change the IoT WiFi password or security option. Specify WiFi Settings 57 User Manual
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    . The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless. The Wireless Setup page displays. Specify WiFi Settings 58 User Manual
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    in a safe place. 6. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite. Specify WiFi Settings 59 User Manual
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    that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. Specify WiFi Settings 60 User Manual
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    future reference. 10. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite. Specify WiFi Settings 61 User Manual
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    can disable 20/40 MHz coexistence to increase the WiFi speed on the 2.4 GHz radio to the maximum supported speed for the WiFi mode. 20/40 MHz coexistence does not apply to the 5 GHz radio. To enable Orbi network. 2. Enter orbilogin.com. A login window opens. Specify WiFi Settings 62 User Manual
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    settings is intended for WiFi testing.) CAUTION: Do not change this settings unless directed by NETGEAR support or unless you are sure what the consequences are. An incorrect setting might disable the WiFi . The Advanced Wireless Settings page displays. Specify WiFi Settings 63 User Manual
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    Power Control menu. 6. In the Advanced Wireless Network (5 GHz a/n/ac/ax) section, select a percentage from the Transmit Power Control menu. Specify WiFi Settings 64 User Manual
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    Orbi Whole Home Tri-Band Mesh WiFi 6 System 7. Click the Apply button. Your settings are saved. Specify WiFi Settings 65 User Manual
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    6 Specify Network Settings This chapter includes the following sections: • View or change WAN settings • Manage the WAN preference for Orbi router model RBR860 • Manage the WAN preference for Orbi router model RBR850 or RBR840 • Manage Dynamic DNS • Set up a default DMZ server • Change the router's
  • Netgear RBK863SB | User manual - Page 67
    the following settings: • Disable Port Scan and DoS Protection. DoS protection protects your LAN against denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, and many others. Select this check box some Internet games, point-to-point Specify Network Settings 67 User Manual
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    connect a modem to the 10G Internet port. Note: If both your Internet service provider (ISP) and modem support a speed of 10 Gbps, the router's Internet connection also functions at 10 you need a modem that supports Link Aggregation Control Protocol (LACP). Specify Network Settings 68 User Manual
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    a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. Specify Network Settings 69 User Manual
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    modem to the 2.5 Gbps Internet port. Note: If both your Internet service provider (ISP) and modem support a speed of 2.5 Gbps, the router's Internet connection also functions at , you need a modem that supports Link Aggregation Control Protocol (LACP). Specify Network Settings 70 User Manual
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    a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. Specify Network Settings 71 User Manual
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    . If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic DNS service does not work because private addresses are not routed on the Internet. Set up a new Dynamic DNS account To user name and password are case-sensitive. Specify Network Settings 72 User Manual
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    above the Register button. 12. Click the Register button. 13. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. 14. To check that Dynamic DNS is enabled in the router, click the > Dynamic DNS. The Dynamic DNS page displays. Specify Network Settings 73 User Manual
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    account. 12. Click the Apply button. Your settings are saved. 13. To verify that your Dynamic DNS service is enabled in the router, click the Show Status button. A message displays the Dynamic DNS status. Change the Apply button. Your settings are saved. Specify Network Settings 74 User Manual
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    traffic from the Internet that is not a response to one of your local computers or a service that you configured in the Port Forwarding/Port Triggering page. Instead of discarding this traffic, you can . 7. Click the Apply button. Your settings are saved. Specify Network Settings 75 User Manual
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    that one or more devices on the network uses, or if you use competing subnets with the same IP scheme. Specify Network Settings 76 User Manual
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    Select the RIP version: • Disabled. This is the default setting. • RIP-1. This format is universally supported. It is adequate for most networks, unless you are using an unusual network setup. • RIP-2B. and uses multicasting. 8. Click the Apply button. Specify Network Settings 77 User Manual
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    192.168.1.2. b. In the Ending IP Address field, enter the number at the end of the range of IP addresses. Specify Network Settings 78 User Manual
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    LAN Setup page displays. 5. Clear the Use Router as DHCP Server check box. 6. Click the Apply button. 7. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the router. Specify Network Settings 79 User
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    computer contacts the router's DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew. Specify Network Settings 80 User Manual
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    and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. Specify Network Settings 81 User Manual
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    a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. Specify Network Settings 82 User Manual
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    that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. Specify Network Settings 83 User Manual
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    the table, select the radio button for the route. 6. Click the Delete button. The route is removed from the table. Specify Network Settings 84 User Manual
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    connects to a gateway or modem router that you already use for your Internet service. In this situation, you do not need to change the settings for the settings on this device (not recommended). Use this setting if you want to manually assign a specific IP address to the Orbi router while it is in AP
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    Sync button to build a new backhaul connection so that the router and satellite can communicate with each other using WiFi. Specify Network Settings 86 User Manual
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    the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. If you use applications such as multiplayer gaming > Advanced > UPnP. The UPnP page displays. Specify Network Settings 87 User Manual
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    IPTV, cannot function behind the router's Network Address Translation (NAT) service or firewall. Based on what your Internet service provider (ISP) requires, for the device to connect to the ISP up a bridge for IPTV and Internet service, follow those directions. Specify Network Settings 88 User
  • Netgear RBK863SB | User manual - Page 89
    Mesh WiFi 6 System Note: This feature is only supported if the router is in router mode. Set up 's Internet port from being processed through the router's Network Address Translation (NAT) service. To configure a port group and enable the bridge: 1. Launch a web Network Settings 89 User Manual
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    IPTV device and the router's Internet port from being processed through the router's Network Address Translation (NAT) service. You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to each VLAN . Enter a value from 1 to 4094. Specify Network Settings 90 User Manual
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    port. 9. Click the Add button. The VLAN tag group is added. 10. Click the Apply button. Your settings are saved. Specify Network Settings 91 User Manual
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    7 Mantain and Monitor Your Network This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • Update the router and satellite firmware • Change the admin password • Enable admin password reset • Reset the
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    web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite. Check for firmware updates To check for new firmware and the router after updating. Mantain and Monitor Your 93 Network User Manual
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    for the first Orbi device to finish updating before updating your next Orbi device. To manually update the firmware on your Orbi router and satellite, follow these high level steps: 1. Visit netgear.com/support and download the firmware for both your Orbi router and satellite. 2. Update the firmware
  • Netgear RBK863SB | User manual - Page 95
    finishes updating, select Status and double-check the firmware version on the Status page. The firmware on your Orbi satellite is updated. Manually update router firmware We recommend that you update your router's firmware after you update the satellite's firmware. WARNING: Make sure that your
  • Netgear RBK863SB | User manual - Page 96
    Reset check box. We recommend that you enable password reset. 7. Click the Apply button. Your settings are saved. Mantain and Monitor Your 96 Network User Manual
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    password reset feature so that you can reset the password if it is forgotten. This reset process is supported in Internet Explorer, Firefox, and Chrome browsers but not in the Safari browser. To enable password reset: the router's serial number. Mantain and Monitor Your 97 Network User Manual
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    that you specified the first time that you logged in. The user name and password are case-sensitive. Mantain and Monitor Your 98 Network User Manual
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    Band Mesh WiFi 6 System The BASIC Home page displays. 4. Select ADVANCED > Advanced > Web Services Management. The Web Services Management page displays. 5. Select the Always Use HTTPS to Access Router check box. 6. Click BASIC Home page displays. Mantain and Monitor Your 99 Network User Manual
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    clear. - RxPkts. The number of packets received on this port since reset or manual clear. - Collisions. The number of collisions on this port since reset or manual clear. - Tx B/s. The current transmission (outbound) bandwidth used on the WAN and LAN ports. - Rx B/s. The current reception (inbound
  • Netgear RBK863SB | User manual - Page 101
    the computers that are connected to the router. • DNS Server. The IP address of the Domain Name Service server that provides translation of network names to IP addresses. • Lease Obtained. The date and time when . 4. Select Attached Devices. Mantain and Monitor Your 101 Network User Manual
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    the log entries, click the Clear Log button. 7. To email the log immediately, click the Send Log button. Mantain and Monitor Your 102 Network User Manual
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    to. The Orbi router's or satellite's MAC address also displays. 5. To update this page, click the Refresh button. Mantain and Monitor Your 103 Network User Manual
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    . You can also edit the information that displays on the Attached Devices page in the router web interface. Mantain and Monitor Your 104 Network User Manual
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    Attached Devices page You can change the satellite's model and name that display on the Attached Devices page. Mantain and Monitor Your 105 Network User Manual
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    user name and password are case-sensitive. The BASIC Home page displays. 4. Select Speedtest. The Speedtest page displays. Mantain and Monitor Your 106 Network User Manual
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    , enter the extra data volume in MB in the Round up data volume for each connection by field. Mantain and Monitor Your 107 Network User Manual
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    traffic on your router and to change the poll interval, click the Traffic Status button. Set the time zone To set your time zone manually: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin
  • Netgear RBK863SB | User manual - Page 109
    back up (save) this file to your computer, restore it, or reset it to the factory default settings. Mantain and Monitor Your 109 Network User Manual
  • Netgear RBK863SB | User manual - Page 110
    the .cfg file. 6. Click the RESTORE button. The file is uploaded to the router and the router reboots. Mantain and Monitor Your 110 Network User Manual
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    and download the latest Orbi app for your mobile device. To download the latest Orbi app for your mobile device, visit netgear.com/home/apps-services/orbi-app. Mantain and Monitor Your 111 Network User
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    use OpenVPN software to set up a VPN tunnel. The chapter contains the following sections: • About VPN connections • LAN IP addressing in VPN networks • Enable OpenVPN service in the router • Install OpenVPN software on a VPN client • Use VPN to access your Internet
  • Netgear RBK863SB | User manual - Page 113
    address to connect with your router: • To use a DDNS service, register for a DDNS account with a host name. You use the host name to access your network. The router supports these DDNS accounts: NETGEAR, No-IP, and Dyn. For device is connected. Use OpenVPN to Access Your 113 Network User Manual
  • Netgear RBK863SB | User manual - Page 114
    service in the router You must enable the OpenVPN service settings in the router before you can use a VPN connection. To enable OpenVPN service > VPN Service. The VPN Service page displays. 5. Select the Enable VPN Service check box. We recommend that TUN mode service type, select the UDP or TCP
  • Netgear RBK863SB | User manual - Page 115
    utility. You must download the configuration files after you enable and configure OpenVPN service in the router (see Enable OpenVPN service in the router on page 114). Note: If you later change the OpenVPN file for Windows clients changes. Use OpenVPN to Access Your 115 Network User Manual
  • Netgear RBK863SB | User manual - Page 116
    The BASIC Home page displays. 7. Select ADVANCED > Advanced > VPN Service. The VPN Service page displays. 8. Make sure that the Enable VPN Service check box is selected. For more information about the VPN configuration for OpenVPN client utility. Use OpenVPN to Access Your 116 Network User Manual
  • Netgear RBK863SB | User manual - Page 117
    specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 6. Select ADVANCED > Advanced > VPN Service. The VPN Service page displays. Use OpenVPN to Access Your 117 Network User
  • Netgear RBK863SB | User manual - Page 118
    the router, see Enable OpenVPN service in the router on page 114 openvpn.net/vpn-server-resources/installation-guide-for-openvpn-connect-client-on-macos VPN Service. The VPN Service page displays. 6. Make sure that the Enable VPN Service check router, see Enable OpenVPN service in the router on page
  • Netgear RBK863SB | User manual - Page 119
    . 5. Select ADVANCED > Advanced > VPN Service. The VPN Service page displays. 6. Make sure that the Enable VPN Service check box is selected. For more information about the VPN configuration for the router, see Enable OpenVPN service in the router on page 114. 7. Click the For Smart
  • Netgear RBK863SB | User manual - Page 120
    service at home When you're away from service account to surf the web. Your router lets you use a VPN connection to access your own Internet service location that doesn't support all the Internet services that you use at clients to use your home Internet service: 1. Launch a web browser
  • Netgear RBK863SB | User manual - Page 121
    service service, you use the Internet service to the Internet service for your home from using the Internet service for your home network Service. The VPN Service page displays. 5. Make sure that the Enable VPN Service service service for your home network. Use OpenVPN to Access Your 121 Network User
  • Netgear RBK863SB | User manual - Page 122
    Orbi Whole Home Tri-Band Mesh WiFi 6 System 7. Click the Apply button. Your settings are saved. Use OpenVPN to Access Your 122 Network User Manual
  • Netgear RBK863SB | User manual - Page 123
    9 Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Manage port forwarding to a local server • Manage port triggering
  • Netgear RBK863SB | User manual - Page 124
    Decide which type of service, application, or game that will provide the service. The server computer must service type. 8. From the Service Name menu, select the service name. If the service that you want to add is not in the menu, create a custom service. See Add a custom port forwarding service
  • Netgear RBK863SB | User manual - Page 125
    Leave the Port Forwarding radio button selected as the service type. 7. Click the Add Custom Service button. The Ports - Custom Services page displays. 8. In the Service Name field, enter a descriptive name. 9. In Click the Apply button. Customize Internet Traffic Rules 125 for Ports User Manual
  • Netgear RBK863SB | User manual - Page 126
    service name. 7. Click the Edit Service button. The Ports - Custom Services page displays. 8. Specify changes to any of the following settings: • Service Name. Type the service the Apply button. Your settings are saved. The service is changed in the table on the Port Forwarding / Port Triggering
  • Netgear RBK863SB | User manual - Page 127
    5. Select the Port Forwarding radio button as the service type. 6. In the table, select the radio button next to the service name. 7. Click the Delete Service button. The port forwarding entry is removed from the message to your router. Customize Internet Traffic Rules 127 for Ports User Manual
  • Netgear RBK863SB | User manual - Page 128
    (port 80) is the standard protocol for web servers. 3. (Optional) Register a host name with a Dynamic DNS service, and specify that name on the Dynamic DNS page of the router. Dynamic DNS makes it much easier to access a longer needed. Customize Internet Traffic Rules 128 for Ports User Manual
  • Netgear RBK863SB | User manual - Page 129
    IP address in the field that becomes available with this selection from the menu. 9. From the Service Type menu, select the service type, either TCP or UDP. 10. In the Triggering Port field, enter the number of the Ending Port fields. Customize Internet Traffic Rules 129 for Ports User Manual
  • Netgear RBK863SB | User manual - Page 130
    Orbi Whole Home Tri-Band Mesh WiFi 6 System 13. Click the Apply button. The service is now in the Portmap Table. Disable port triggering or change the time-out period By default ports when a particular outgoing port starts a session. Customize Internet Traffic Rules 130 for Ports User Manual
  • Netgear RBK863SB | User manual - Page 131
    from its session table, and incoming traffic is no longer accepted on port numbers 33333 or 113. Customize Internet Traffic Rules 131 for Ports User Manual
  • Netgear RBK863SB | User manual - Page 132
    10 Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. This chapter includes
  • Netgear RBK863SB | User manual - Page 133
    System Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network When you restart obtain an IP address automatically using DHCP. Some cable modem service providers require you to use the MAC address of the Troubleshooting 133 User Manual
  • Netgear RBK863SB | User manual - Page 134
    router with an Ethernet cable. If you changed the admin password and you forgot what it is, see Reset the admin password on page 97. Troubleshooting 134 User Manual
  • Netgear RBK863SB | User manual - Page 135
    of the following: • Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login. • If your ISP requires a login, the login name and password might be set incorrectly. Troubleshooting 135 User Manual
  • Netgear RBK863SB | User manual - Page 136
    use the router's MAC address. - Configure your router to clone your computer's MAC address. Troubleshoot Internet browsing If your router can obtain an IP address but your computer is unable to load Never dial a connection. Other browsers provide similar options. Troubleshooting 136 User Manual
  • Netgear RBK863SB | User manual - Page 137
    an incorrect service name, user name, or password, or your ISP might be experiencing a provisioning problem. Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the network. Troubleshoot WiFi connectivity If you are experiencing trouble connecting
  • Netgear RBK863SB | User manual - Page 138
    computer or mobile device support this standard? • Did your computer or WiFi device automatically connect to a different WiFi network in your area, such as a WiFi hotspot? Troubleshoot your network using the TTL=xxx If the path is not working, you see this message: Troubleshooting 138 User Manual
  • Netgear RBK863SB | User manual - Page 139
    timed out If the path is not functioning correctly, you might be experiencing one of the following problems: • Wrong physical connections Check that the appropriate LEDs are on for your network devices. If that your cable or DSL modem is connected and functioning. Troubleshooting 139 User Manual
  • Netgear RBK863SB | User manual - Page 140
    a single computer connected to that modem. If your ISP does this, configure your router to "clone" or "spoof" the MAC address from the authorized computer. Troubleshooting 140 User Manual
  • Netgear RBK863SB | User manual - Page 141
    11 Supplemental Information This appendix covers the following topics: • Factory settings for Orbi routers • Factory settings for Orbi satellites • Technical specifications for Orbi routers • Technical specifications for Orbi satellites 141
  • Netgear RBK863SB | User manual - Page 142
    for WW GMT -8 for NA and CN GMT +10 for AU GMT +9 for KO GMT +8 for PR GMT +5:30 for IN Supplemental Information 142 User Manual
  • Netgear RBK863SB | User manual - Page 143
    : Channel 48 WW and JP: Channel 36 RF channel 5 GHz backhaul NA and PR: Channel 157 WW and JP: Channel 108 Supplemental Information 143 User Manual
  • Netgear RBK863SB | User manual - Page 144
    time Disabled SNMP Disabled Firewall Inbound (communications coming Disabled (except traffic on port 80, the HTTP port) in from the Internet) Supplemental Information 144 User Manual
  • Netgear RBK863SB | User manual - Page 145
    : Channel 48 WW and JP: Channel 36 RF channel 5 GHz backhaul NA and PR: Channel 157 WW and JP: Channel 108 Supplemental Information 145 User Manual
  • Netgear RBK863SB | User manual - Page 146
    time Disabled SNMP Disabled Firewall Inbound (communications coming Disabled (except traffic on port 80, the HTTP port) in from the Internet) Supplemental Information 146 User Manual
  • Netgear RBK863SB | User manual - Page 147
    the back of the Orbi satellite for at least seven seconds. The Orbi satellite resets, and returns to the factory settings. Supplemental Information 147 User Manual
  • Netgear RBK863SB | User manual - Page 148
    80, the HTTP port) in from the Internet) Outbound (communications going Enabled (all) out to the Internet) Source MAC filtering Disabled Supplemental Information 148 User Manual
  • Netgear RBK863SB | User manual - Page 149
    (case-sensitive) Login password (case-sensitive) Internet connection WAN MAC address Default Setting orbilogin.com admin password Use default hardware address Supplemental Information 149 User Manual
  • Netgear RBK863SB | User manual - Page 150
    materials and construction, and network overhead, lower actual data throughput rate. Country/region United States of America; otherwise, varies by region Supplemental Information 150 User Manual
  • Netgear RBK863SB | User manual - Page 151
    DMZ Default Setting orbilogin.com admin password Use default hardware address 1500 AutoSensing 192.168.1.250 255.255.255.0 Disabled Disabled Supplemental Information 151 User Manual
  • Netgear RBK863SB | User manual - Page 152
    : Channel 48 WW and JP: Channel 36 RF channel 5 GHz backhaul NA and PR: Channel 157 WW and JP: Channel 108 Supplemental Information 152 User Manual
  • Netgear RBK863SB | User manual - Page 153
    1200 Mbps 5 GHz Front haul: Max 2400 Mbps 5 GHz Back haul: Max 2400 Mbps Radio 1 data encoding standards IEEE® 802.11b/g/n/ax 2.4 GHz-1024-QAM support Supplemental Information 153 User Manual
  • Netgear RBK863SB | User manual - Page 154
    standards IEEE 802.11a/n/ac/ax 5 GHz-1024-QAM support Radio 3 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz-1024-QAM support Maximum number of computers per wireless network Limited by the B EN 55032, EN 55035, Class B AS/NZS CISPR 32, Class B Supplemental Information 154 User Manual
  • Netgear RBK863SB | User manual - Page 155
    GHz-1024-QAM support Radio 2 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz-1024-QAM support Radio 3 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz-1024-QAM support Maximum number of computers PSK [AES] + WPA3-Personal [SAE] WPA3-Personal [SAE] Supplemental Information 155 User Manual
  • Netgear RBK863SB | User manual - Page 156
    900 Mbps 5 GHz Front haul: Max 2400 Mbps 5 GHz Back haul: Max 2400 Mbps Radio 1 data encoding standards IEEE® 802.11b/g/n/ax 2.4 GHz-256-QAM support Radio 2 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz-1024-QAM support Radio 3 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz-1024-QAM
  • Netgear RBK863SB | User manual - Page 157
    relative humidity, noncondensing FCC Part 15, Subpart B, Class B IECS-003, Class B EN 55032, EN 55035, Class B AS/NZS CISPR 32, Class B Supplemental Information 157 User Manual
  • Netgear RBK863SB | User manual - Page 158
    GHz-1024-QAM support Radio 2 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz-1024-QAM support Radio 3 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz-1024-QAM support Maximum number of computers PSK [AES] + WPA3-Personal [SAE] WPA3-Personal [SAE] Supplemental Information 158 User Manual
  • Netgear RBK863SB | User manual - Page 159
    3 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz-1024-QAM support Maximum number of computers per wireless network Limited by the amount of WiFi network traffic generated by each node (typically 50-70 nodes). 2.4 GHz: 127 5 GHz (front haul): 127 Supplemental Information 159 User Manual
  • Netgear RBK863SB | User manual - Page 160
    conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. Supplemental Information 160 User Manual
  • Netgear RBK863SB | User manual - Page 161
    2.4 GHz-256-QAM support Radio 2 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz-1024-QAM support Radio 3 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz-1024-QAM support Maximum number of computers [AES] + WPA3-Personal [SAE] WPA3-Personal [SAE] Supplemental Information 161 User Manual
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User Manual
Orbi Whole Home Tri-Band
Mesh WiFi 6 System
Orbi Router Model RBR860
Orbi Satellite Model RBS860
Orbi Router Model RBR850
Orbi Satellite Model RBS850
Orbi Router Model RBR840
Orbi Satellite Model RBS840
NETGEAR, Inc.
350 E. Plumeria Drive
November 2022
San Jose, CA 95134, USA
202-12600-02