Netgear RBS750 User Manual

Netgear RBS750 Manual

Netgear RBS750 manual content summary:

  • Netgear RBS750 | User Manual - Page 1
    User Manual Orbi Whole Home Tri-Band Mesh WiFi 6 System Orbi Router Model RBR750 Orbi Satellite Model RBS750 March 2020 202-12070-01 NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134, USA
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    Orbi Whole Home Tri-Band Mesh WiFi 6 System Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Regulatory and Legal Si ce produit est vendu au Canada
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    logins 16 Router and satellite labels 16 Set up and manage with the NETGEAR Orbi app 17 Use a web browser to access the router 18 Use interface 20 Change the language 20 Chapter 3 Specify Your Internet Settings Manually set up the Internet connection 22 Specify an Internet connection without
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    45 Set up security event email notifications 46 Chapter 5 Optimize Performance Enable or disable Wi-Fi Multimedia Quality of Service 50 Improve network connections with Universal Plug and Play........51 Chapter 6 Specify Network Settings View or change WAN settings 54 Manage Dynamic DNS 55
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    and satellite firmware 80 Check for firmware updates 80 Manually update firmware 81 Manually update satellite firmware 81 Manually update router firmware 82 Change local server 99 Add a custom port forwarding service 100 Edit a port forwarding service 101 Delete a port forwarding entry 102 5
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    the router 117 Use a VPN tunnel to access your Internet service at home....117 Chapter 10 Troubleshooting Quick tips 119 Sequence to restart your network 119 WiFi settings 128 Factory settings for Orbi satellite model RBS750 130 Technical specifications 132 Technical specifications for Orbi
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    service. The Orbi router (model RBR750) connects to your modem or gateway. The Orbi satellite (model RBS750) extends the WiFi signal throughout your home. This manual topics covered in this manual, visit the support website at https://www.netgear.com/support/. Note: This manual might refer to the
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    link aggregation). For more information, see Get Multi-Gig Internet with Internet port aggregation on page 77. 5. Power LED 6. Power connector 7. Reset button Overview 8 User Manual
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    amber The router is booting. Blinking amber The router's firmware is resetting to its factory default settings. Blinking red The router's firmware is corrupted. Off Power is not supplied The following Internet. The router finished booting and is working normally. Overview 9 User Manual
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    front and a Power LED on the back. The following table describes the LED behavior for the satellite's Power LED on the back. Overview 10 User Manual
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    The satellite is booting. Blinking amber The satellite's firmware is resetting to its factory default settings. Blinking red The satellite's firmware is corrupted. Off Power is not supplied The following satellite synced with the router and is working normally. Overview 11 User Manual
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    To cable your router: 1. Unplug your modem's power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery. 2. Plug in and turn on your modem. If properly connected to your router and power outlet. Overview 12 User Manual
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    minutes press the Sync button on the back of the satellite. c. Wait two minutes for the LED to turn blue or amber. Overview 13 User Manual
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    2 Connect to the Network and Access the Router This chapter contains the following sections: • Connect to the network • Types of logins • Router and satellite labels • Set up and manage with the NETGEAR Orbi app • Use a web browser to access the router • Change the language 14
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    , your mobile device must have iOS version 11 or later or Android version 10 or later. You can also manually find and select the Orbi router's WiFi network from your WiFi-enabled computer or mobile device. To find and the WiFi network. Connect to the Network and 15 Access the Router User Manual
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    router is receiving power (its Power LED is lit). 2. Check the WPS instructions for your computer or WiFi device. 3. Press the Sync button on the Internet service login. The login that your Internet service provider (ISP) gave you logs you in to your Internet service. Your service provider Manual
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    the Apple App Store or Google Play Store. For more information about the Orbi app, visit https://www.netgear.com/home/apps-services/orbi-app. Note: If you do not want to use the NETGEAR Orbi app, you can use the Orbi router web interface to set up your Orbi devices. For more
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    instructions. NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service . Use the automatic Internet setup option You can set up your router automatically, or you can use a web browser to access the router and set up your router manually
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    field for your browser to start the installation process. 4. Follow the onscreen instructions. The router connects to the Internet. 5. If the browser does not . d. Read Troubleshooting on page 118. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Connect to
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    OK button to confirm this change. The page refreshes with the language that you selected. Connect to the Network and 20 Access the Router User Manual
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    access the router with a web browser. You can also customize or specify your Internet settings. This chapter contains the following sections: • Manually set up the Internet connection • Specify an Internet connection without a login • Specify an Internet connection that uses a login • Manage an IPv6
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    Orbi Whole Home Tri-Band Mesh WiFi 6 System Manually set up the Internet connection You can view or change the router's Internet connection settings. Specify an Internet connection assigned. The gateway is the ISP router to which your router connects. Specify Your Internet Settings 22 User Manual
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    . The Internet Setup page displays. 5. Select the Does your Internet connection require a login Yes radio button. The page adjusts. Specify Your Internet Settings 23 User Manual
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    type the password that you use to log in to your Internet service. 9. If your ISP requires a service name, type it in the Service Name (if Required) field. 10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect. 11. To change the number of minutes until the Internet
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    Test button to test your Internet connection. Manage an IPv6 Internet connection The router supports many different types of IPv6 Internet connections for which you can specify the settings manually. Requirements for entering IPv6 addresses IPv6 addresses are denoted by eight groups of hexadecimal
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    Orbi Whole Home Tri-Band Mesh WiFi 6 System Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following or Internet) interface. The number after the slash (/) is the Specify Your Internet Settings 26 User Manual
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    Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how menu, select Auto Config. The page adjusts. Specify Your Internet Settings 27 User Manual
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    to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is sites using a service provider's IPv4 network. 6rd uses the service provider's own IPv6 address prefix service provider's network and is under direct control of the service provider. The IPv6 service
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    service provider's network. This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless operation of 6rd. With a 6rd Tunnel configuration, the router follows the RFC5969 standard, supporting the 6rd connection. • Manual Mode. Select 6rd. If
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    Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how . 4. Select ADVANCED > Advanced > IPv6. Specify Your Internet Settings 30 User Manual
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    • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the Apply button. Your settings are saved. Specify Your Internet Settings 31 User Manual
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    name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays. Specify Your Internet Settings 32 User Manual
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    configured for the IPv4 Internet connection on the Internet Setup page. (See Manually set up the Internet connection on page 22.) 7. Select an IP passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting
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    in this field. For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name. Specify Your Internet Settings 34 User Manual
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    • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the The number after the slash (/) is the Specify Your Internet Settings 35 User Manual
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    for the ISP connection. 8. In the Service Name field, enter a service name. If your ISP did not provide a service name, leave this field blank. Note: The more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default Manual
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    of these situations occurs: • You experience problems connecting to your ISP or other Internet service, and the technical support of either the ISP or NETGEAR recommends changing the MTU setting. These web- . 3. Enter the admin user name and password. Specify Your Internet Settings 37 User Manual
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    button. Your settings are saved. If you suspect an MTU problem, a common solution is to change the MTU to 1400. from the maximum value of 1500 until the problem goes away. The following table describes common MTU VPN, and is the default value for NETGEAR routers, adapters, and switches. Used in
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    access to your network • Use keywords to block Internet sites • Delete keywords that are used to block Internet sites • Avoid blocking on a trusted computer • Block services from the Internet • Manage network access control lists • Schedule when to block Internet sites and
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    access the network, select the check box next to your computer or device, and click the Allow button. Control Access to the Internet 40 User Manual
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    a keyword blocking option: • Per Schedule. Turn on keyword blocking according to a schedule that you set. (See Schedule When to Block Internet Sites and Services on page 56.) • Always. Turn on keyword blocking all the time, independent of the Schedule page. 6. In the Type keyword or domain name here
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    access. 7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. 8. Click the Apply button. Keyword blocking takes effect. Delete keywords that are used list. 6. Click the Apply button. Control Access to the Internet 42 User Manual
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    on the type of service. You can block the services all the time or based on a schedule. To block services: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. Control Access to the Internet 43 User Manual
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    page 45. 6. Click the Add button. The Block Services Setup page displays. 7. To add a service that is in the Service Type list, select the application or service. The settings for this service automatically display in the fields. 8. To add a service or application that is not the list, select User
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    , the same schedule is used to block sites and to block services. For information about how to specify what you want the router to block, see Use keywords to block Internet sites on page 41 and Avoid blocking on a trusted computer on page 43. Control Access to the Internet 45 User Manual
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    4. Select ADVANCED > Security > Schedule. 5. Specify when to block keywords and services: • Days to Block. Select the check box for each day that you want activity and security events such as attempts to access blocked sites or services. To set up email notifications: 1. Launch a web browser from
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    time, and select the am or pm radio button. 12. Click the Apply button. Your settings are saved. Control Access to the Internet 47 User Manual
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    memory. If the router cannot email the log and the log buffer fills, the router overwrites the log. Control Access to the Internet 48 User Manual
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    5 Optimize Performance This chapter contains the following sections: • Enable or disable Wi-Fi Multimedia Quality of Service • Improve network connections with Universal Plug and Play 49
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    Enable or disable Wi-Fi Multimedia Quality of Service Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video it and the client running that application. Legacy applications that do not support WMM and applications that do not require QoS are assigned to the 50 User Manual
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    access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. If you use applications such as multiplayer gaming, Type the advertisement time to live in hops. Optimize Performance 51 User Manual
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    port is still active for each IP address. 9. To refresh the information in the UPnP Portmap Table, click the Refresh button. Optimize Performance 52 User Manual
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    6 Specify Network Settings This chapter includes the following sections: • View or change WAN settings • Manage Dynamic DNS • Set up a default DMZ server • Change the router's device name • Change the LAN TCP/IP settings • Use the router as a DHCP server • Disable the DHCP server feature in the
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    the following settings: • Disable Port Scan and DoS Protection. DoS protection protects your LAN against denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, and many others. Select this check box some Internet games, point-to-point Specify Network Settings 54 User Manual
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    IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic DNS service does not work because private addresses are not routed on the Internet. new Dynamic DNS account To set up Dynamic DNS and register for a free NETGEAR account: 1. Launch a web browser from a computer or mobile device that Manual
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    button. 12. Click the Register button. 13. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. 14. To check that Dynamic DNS is enabled in the router Dynamic DNS page displays. 5. Select the Use a Dynamic DNS Service check box. Specify Network Settings 56 User Manual
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    the User Name field, enter the user name for your account. 10. For a NETGEAR account, in the Email field, type the email address for your account. 11. In . Your settings are saved. 13. To verify that your Dynamic DNS service is enabled in the router, click the Show Status button. A message User Manual
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    traffic from the Internet that is not a response to one of your local computers or a service that you configured in the Port Forwarding/Port Triggering page. Instead of discarding this traffic, you can . 7. Click the Apply button. Your settings are saved. Specify Network Settings 58 User Manual
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    that one or more devices on the network uses, or if you use competing subnets with the same IP scheme. Specify Network Settings 59 User Manual
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    Select the RIP version: • Disabled. This is the default setting. • RIP-1. This format is universally supported. It is adequate for most networks, unless you are using an unusual network setup. • RIP-2. This Click the Apply button. Your settings are saved. Specify Network Settings 60 User Manual
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    IP address must be in the same subnet as the router. The default ending IP address is 192.168.1.254. Specify Network Settings 61 User Manual
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    LAN Setup page displays. 5. Clear the Use Router as DHCP Server check box. 6. Click the Apply button. 7. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the router. Specify Network Settings 62 User
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    computer contacts the router's DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew. Specify Network Settings 63 User Manual
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    and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. Specify Network Settings 64 User Manual
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    a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. Specify Network Settings 65 User Manual
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    that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. Specify Network Settings 66 User Manual
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    the table, select the radio button for the route. 6. Click the Delete button. The route is removed from the table. Specify Network Settings 67 User Manual
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    (SSID) or other WiFi security settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the router. To specify basic WiFi settings: 1. Launch , use Channels 1 and 5, or 6 and 10). Specify Network Settings 68 User Manual
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    . The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless. The Wireless Settings page displays. Specify Network Settings 69 User Manual
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    BASIC Home page displays. 4. Select Guest Network. The Guest Network Settings page displays. 5. Select the Enable Guest Network check box. Specify Network Settings 70 User Manual
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    that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. Specify Network Settings 71 User Manual
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    a WiFi access point that connects to a gateway or modem router that you already use for your Internet service. In this situation, you do not need to change the settings for the gateway or modem router. To 6. Select the AP Mode radio button. The page adjusts. Specify Network Settings 72 User Manual
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    router while the Orbi router is in AP mode. • Enable fixed IP settings on this device (not recommended). Use this setting if you want to manually assign a specific IP address to the Orbi router while it is in AP mode. Using this option effectively requires advanced network experience. Note: To avoid
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    group or VLAN tag group Some devices, such as an IPTV, cannot function behind the router's Network Address Translation (NAT) service or firewall. Based on what your Internet service provider (ISP) requires, for the device to connect to the ISP's network directly, you can enable the bridge between
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    If your ISP provides directions on how to set up a bridge for IPTV and Internet service, follow those directions. Note: This feature is only supported if the router is in router mode. Set up a bridge for a port group Apply button. Your settings are saved. Specify Network Settings 75 User Manual
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    IPTV device and the router's Internet port from being processed through the router's Network Address Translation (NAT) service. You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to each VLAN . Enter a value from 1 to 4094. Specify Network Settings 76 User Manual
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    up Internet port aggregation, you need the following: • A service provider that offers an Internet speed that's over 1 Gbps. • A modem that supports an Internet speed that's over 1 Gbps and Internet port aggregation Enter orbilogin.com. A login window opens. Specify Network Settings 77 User Manual
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    settings are saved. 3. Connect the Internet port and Ethernet port 1 on your router to two Ethernet ports on your modem. Specify Network Settings 78 User Manual
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    for administering and maintaining your router and home network. The chapter includes the following sections: • Update the router and satellite firmware • Change the admin password • Enable admin password reset • Reset the admin password • View router status and usage information • Display Internet
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    can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite. Check for firmware updates To check for new firmware and update your router and satellite: 1. Launch a web browser from
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    follow these high level steps: 1. Visit netgear.com/support and download the firmware for both your Orbi router and satellite. 2. Update the firmware on your Orbi satellite. For more information, see Manually update satellite firmware on page 81. 3. Update the firmware on your Orbi router. For more
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    sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Firmware Update > Manual Update. The Firmware Update page displays. 5. Click the Browse button. 6. Locate and select the router firmware file you downloaded. The firmware file name ends in .img. 7. Click the Upload button
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    interface. We recommend that you enable the password reset feature so that you can reset the password if it is forgotten. This reset process is supported in Internet Explorer, Firefox, and Chrome browsers but not in the Safari browser. Manage Your Network 83 User
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    the field. 5. Click the Continue button. You are requested to enter a new admin password and to set new security questions. Manage Your Network 84 User Manual
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    the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Manage Your Network 85 User Manual
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    clear. - RxPkts. The number of packets received on this port since reset or manual clear. - Collisions. The number of collisions on this port since reset or manual clear. - Tx B/s. The current transmission (outbound) bandwidth used on the WAN and LAN ports. - Rx B/s. The current reception (inbound
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    the computers that are connected to the router. • DNS Server. The IP address of the Domain Name Service server that provides translation of network names to IP addresses. • Lease Obtained. The date and time when Home page displays. 4. Select Attached Devices. Manage Your Network 87 User Manual
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    . 6. To clear the log entries, click the Clear Log button. 7. To email the log immediately, click the Send Log button. Manage Your Network 88 User Manual
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    is connected to. The Orbi router's or satellite's MAC address also displays. 5. To update this page, click the Refresh button. Manage Your Network 89 User Manual
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    web interface. View satellites connected to the network You can view the satellites that are connected to your Orbi network. Manage Your Network 90 User Manual
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    Devices page: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. Manage Your Network 91 User Manual
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    Home page displays. 4. Select ADVANCED > Advanced > Traffic Meter. The Traffic Meter page displays. 5. Select the Enable Traffic Meter check box. Manage Your Network 92 User Manual
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    . You can back up (save) this file to your computer, restore it, or reset it to the factory default settings. Manage Your Network 93 User Manual
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    and select the .cfg file. 6. Click the RESTORE button. The file is uploaded to the router and the router reboots. Manage Your Network 94 User Manual
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    lowercase letters, numbers, and symbols. It can be up to 30 characters. See Change the admin password on page 83. Manage Your Network 95 User Manual
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    can enter a custom port number for the remote router access. Choose a number from 1024 to 65535, but do not use the number of any common service port. 8. Click the Apply button. Your settings are saved. Manage Your Network 96 User
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    Before you can use remote access with the Orbi app, you must update your router's firmware and download the latest Orbi app for your mobile device. To download the latest Orbi app for your mobile device, visit https://www.netgear.com/home/apps-services/orbi-app. Manage Your Network 97 User Manual
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    8 Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Manage port forwarding to a local server • Manage port triggering
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    Decide which type of service, application, or game that will provide the service. The server computer must service type. 8. From the Service Name menu, select the service name. If the service that you want to add is not in the menu, create a custom service. See Add a custom port forwarding service
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    Leave the Port Forwarding radio button selected as the service type. 7. Click the Add Custom Service button. The Ports - Custom Services page displays. 8. In the Service Name field, enter a descriptive name. 9. In Click the Apply button. Customize Internet Traffic Rules 100 for Ports User Manual
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    service name. 7. Click the Edit Service button. The Ports - Custom Services page displays. 8. Specify changes to any of the following settings: • Service Name. Type the service the Apply button. Your settings are saved. The service is changed in the table on the Port Forwarding / Port Triggering
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    5. Select the Port Forwarding radio button as the service type. 6. In the table, select the radio button next to the service name. 7. Click the Delete Service button. The port forwarding entry is removed from the message to your router. Customize Internet Traffic Rules 102 for Ports User Manual
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    (port 80) is the standard protocol for web servers. 3. (Optional) Register a host name with a Dynamic DNS service, and specify that name on the Dynamic DNS page of the router. Dynamic DNS makes it much easier to access a longer needed. Customize Internet Traffic Rules 103 for Ports User Manual
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    IP address in the field that becomes available with this selection from the menu. 9. From the Service Type menu, select the service type, either TCP or UDP. 10. In the Triggering Port field, enter the number of the and Ending Port fields. Customize Internet Traffic Rules 104 for Ports User Manual
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    Orbi Whole Home Tri-Band Mesh WiFi 6 System 13. Click the Apply button. The service is now in the Portmap Table. Disable port triggering or change the time-out period By default ports when a particular outgoing port starts a session. Customize Internet Traffic Rules 105 for Ports User Manual
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    from its session table, and incoming traffic is no longer accepted on port numbers 33333 or 113. Customize Internet Traffic Rules 106 for Ports User Manual
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    networking (VPN). This chapter explains how to set up and use VPN access. This chapter includes the following sections: • Set up a VPN connection • Specify VPN service in the router • Install OpenVPN software • Use a VPN tunnel on your Windows-based computer • Use VPN to access your Internet
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    account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn. If your Internet service provider (ISP) assigned a static WAN IP address (such as 50.196.x.x or 10.x.x.x) that never changes to your
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    number is 12973. 8. To change the TAP mode service type, select the UCP or TCP radio button. 9. To change the TAP mode service port, type the port number that you want to displays. 4. Select ADVANCED > Advanced > VPN Service. The VPN Service page displays. Use VPN to Access Your Network 109 User
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    WiFi 6 System 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 108. 7. Click the and click the I Agree button. Use VPN to Access Your Network 110 User Manual
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    C:\Programfiles\OpenVPN\config\ by default. 18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. On your computer, go to the Networks page. If you are using Windows 10, select Control Panel name TAP-Windows Adapter. Use VPN to Access Your Network 111 User Manual
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    name (not its device name) to NETGEAR-VPN. If you do not change Service. The VPN Service page displays. 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service guide-for-openvpn-connect-client-on-
  • Netgear RBS750 | User Manual - Page 113
    Advanced > VPN Service. The VPN Service page displays. 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on to your router. Use VPN to Access Your Network 113 User Manual
  • Netgear RBS750 | User Manual - Page 114
    Advanced > VPN Service. The VPN Service page displays. 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on the VPN tunnel is Use VPN to Access Your Network 114 User Manual
  • Netgear RBS750 | User Manual - Page 115
    Connect. The VPN connection is established. You can launch a web browser and log in to your router. Use VPN to Access Your Network 115 User Manual
  • Netgear RBS750 | User Manual - Page 116
    service account to surf the web. Orbi Pro lets you use a VPN connection to access your own Internet service 't support all the Internet services that your home Internet service: 1. Launch Service. The VPN Service page displays. 5. Select the Enable VPN Service service, you use the Internet service
  • Netgear RBS750 | User Manual - Page 117
    , the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back. is established, launch your Internet browser. Use VPN to Access Your Network 117 User Manual
  • Netgear RBS750 | User Manual - Page 118
    10 Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. This chapter includes
  • Netgear RBS750 | User Manual - Page 119
    System Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network When you restart obtain an IP address automatically using DHCP. Some cable modem service providers require you to use the MAC address of the Troubleshooting 119 User Manual
  • Netgear RBS750 | User Manual - Page 120
    router with an Ethernet cable. If you changed the admin password and you forgot what it is, see Reset the admin password on page 84. Troubleshooting 120 User Manual
  • Netgear RBS750 | User Manual - Page 121
    of the following: • Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login. • If your ISP requires a login, the login name and password might be set incorrectly. Troubleshooting 121 User Manual
  • Netgear RBS750 | User Manual - Page 122
    use the router's MAC address. - Configure your router to clone your computer's MAC address. Troubleshoot Internet browsing If your router can obtain an IP address but your computer is unable to load Never dial a connection. Other browsers provide similar options. Troubleshooting 122 User Manual
  • Netgear RBS750 | User Manual - Page 123
    an incorrect service name, user name, or password, or your ISP might be experiencing a provisioning problem. Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the network. Troubleshoot WiFi connectivity If you are experiencing trouble connecting
  • Netgear RBS750 | User Manual - Page 124
    computer or mobile device support this standard? • Did your computer or WiFi device automatically connect to a different WiFi network in your area, such as a WiFi hotspot? Troubleshoot your network using the TTL=xxx If the path is not working, you see this message: Troubleshooting 124 User Manual
  • Netgear RBS750 | User Manual - Page 125
    timed out If the path is not functioning correctly, you might be experiencing one of the following problems: • Wrong physical connections Check that the appropriate LEDs are on for your network devices. If that your cable or DSL modem is connected and functioning. Troubleshooting 125 User Manual
  • Netgear RBS750 | User Manual - Page 126
    a single computer connected to that modem. If your ISP does this, configure your router to "clone" or "spoof" the MAC address from the authorized computer. Troubleshooting 126 User Manual
  • Netgear RBS750 | User Manual - Page 127
    11 Supplemental Information This appendix covers the following topics: • Factory settings • Technical specifications 127
  • Netgear RBS750 | User Manual - Page 128
    address 1500 Autosensing 192.168.1.1 255.255.255.0 Enabled 192.168.1.2 to 192.168.1.254 192.168.1.2 192.168.1.254 Disabled Supplemental Information 128 User Manual
  • Netgear RBS750 | User Manual - Page 129
    rate. Country/region United States of America; otherwise, varies by region RF channel 2.4 GHz fronthaul Auto RF channel 2.4 GHz backhaul Auto Supplemental Information 129 User Manual
  • Netgear RBS750 | User Manual - Page 130
    for Orbi satellite model RBS750 The following table shows the factory default settings for Orbi satellite model RBS750. Table 7. Factory default settings for Orbi satellite model RBS750 Feature Router login User GMT +8 for PR GMT +5:30 for IN Disabled Supplemental Information 130 User Manual
  • Netgear RBS750 | User Manual - Page 131
    Tri-Band Mesh WiFi 6 System Table 7. Factory default settings for Orbi satellite model RBS750 (Continued) Feature Default Setting SNMP Disabled Firewall Inbound (communications coming Disabled (except traffic PR: Channel 157 WW and JP: Channel 108 Supplemental Information 131 User Manual
  • Netgear RBS750 | User Manual - Page 132
    2.4 GHz: Max. 600 Mbps 5 GHz fronthaul: Max. 1200 Mbps 5 GHz backhaul: Max. 2400 Mbps Data encoding standards radio 1 IEEE 802.11b/g/n/ax 2.4GHz-1024-QAM support Supplemental Information 132 User Manual
  • Netgear RBS750 | User Manual - Page 133
    -1024-QAM support Data encoding standards radio 3 IEEE 802.11a/n/ac/ax 5GHz-1024-QAM support Maximum number RBS750 The following table shows the technical specifications for Orbi satellite model RBS750. Table 9. Technical specifications for Orbi satellite model RBS750 Information 133 User Manual
  • Netgear RBS750 | User Manual - Page 134
    9. Technical specifications for Orbi satellite model RBS750 (Continued) Feature Description LAN Compatible with 10BASE support Data encoding standards radio 2 IEEE 802.11a/n/ac/ax 5GHz-1024-QAM support Data encoding standards radio 3 IEEE 802.11a/n/ac/ax 5GHz-1024-QAM support 134 User Manual
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User Manual
Orbi Whole Home Tri-Band
Mesh WiFi 6 System
Orbi Router Model RBR750
Orbi Satellite Model RBS750
NETGEAR, Inc.
350 E. Plumeria Drive
March 2020
San Jose, CA 95134, USA
202-12070-01