Netgear RBW30 User Manual

Netgear RBW30 Manual

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  • Netgear RBW30 | User Manual - Page 1
    User Manual Orbi WiFi System Models: Orbi Router Model RBR50 Orbi Satellite Model RBS50 Orbi Router Model RBR40 Orbi Satellite Model RBS40 Orbi Router Model RBR20 Orbi Satellite Model RBS20 Orbi Wall-Plug Satellite Model RBW30 May 2020 202-11675-13 NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA
  • Netgear RBW30 | User Manual - Page 2
    Orbi WiFi System Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Regulatory and Legal Si ce produit est vendu au Canada, vous pouvez accéder à ce
  • Netgear RBW30 | User Manual - Page 3
    9 Connect your router 10 Place your satellite 11 Sync your Orbi satellite 11 Sync a satellite from an Orbi wifi system 11 Sync an add-on satellite 12 Log in to your router and add satellites to your network..........12 Set up an Ethernet backhaul connection 14 Download the NETGEAR Orbi app 16
  • Netgear RBW30 | User Manual - Page 4
    the Orbi router web interface 45 Enable Circle smart parental controls using the Orbi app.......46 Activate and manage NETGEAR Armor using the Orbi app 5 Optimize Performance Enable or disable WiFi Multimedia Quality of Service 57 Improve network connections with Universal Plug and Play........58
  • Netgear RBW30 | User Manual - Page 5
    proxy support 87 Chapter 7 Manage Your Network Update the router and satellite firmware 89 Check for firmware updates 89 Manually update firmware 90 Manually update satellite firmware 90 Manually update router firmware 91 Change the admin password 92 Enable admin password reset 92 Reset the
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    router using the Orbi router 129 Block VPN client Internet access in the router 130 Use a VPN tunnel to access your Internet service at home.........130 Chapter 10 Troubleshooting Quick tips 133 Sequence to restart your network 133 WiFi settings 133 Network settings 133 The router and satellite
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    Orbi routers 142 Factory settings for Orbi router model RBR50 142 Factory settings for Orbi router model RBR40 143 Factory settings for Orbi router model RBR20 145 Factory settings for Orbi satellites 147 Factory settings for Orbi satellite model RBS50 147 Factory settings for Orbi satellite
  • Netgear RBW30 | User Manual - Page 8
    System creates dedicated high-speed WiFi connections to your Internet service. The Orbi router connects to your modem or gateway. The Orbi satellite extends the WiFi signal throughout your home. This manual describes how to manage your Orbi WiFi System from your Orbi router web interface. You can
  • Netgear RBW30 | User Manual - Page 9
    to sync to the router. See The router and satellite do not sync on page 133. • Off. The satellite synced to the router and is working normally. Optional Orbi add-on satellite LEDs You can purchase add-on Orbi satellites (sold separately) and add them to your Orbi network. Overview 9 User Manual
  • Netgear RBW30 | User Manual - Page 10
    or is not getting an IP address. • Off. The satellite synced to the router and is working normally. Connect your router To cable your router: 1. Unplug your modem's power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery
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    the router and satellite is good. • Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router. • Magenta. The Orbi router and satellite failed to sync. Overview 11 User Manual
  • Netgear RBW30 | User Manual - Page 12
    closer to the Orbi router. • Magenta. The Orbi router and satellite failed to sync. Move the satellite closer to the router and try again. Log in to your router and add satellites to your network You can use the router web interface to add a satellite to your Orbi network. Overview 12 User Manual
  • Netgear RBW30 | User Manual - Page 13
    and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router. • Magenta. The Orbi router and satellite failed to sync. Move the satellite closer to the router and try again. Overview 13 User Manual
  • Netgear RBW30 | User Manual - Page 14
    backhaul connection, make sure that you update the firmware on all your Orbi devices. The following image shows how to connect your Orbi satellites to your Orbi router to create an Ethernet backhaul connection. Figure 1. Satellites connected to the router's Ethernet ports Overview 14 User Manual
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    shows how to connect your Orbi satellites and your Orbi router to an Ethernet switch. Note: The Ethernet ports on the Orbi router and satellite are rated at 1 Gbps. Make sure the switch ports are 1 Gbps or faster. Figure 3. Ethernet backhaul connection using a switch Overview 15 User Manual
  • Netgear RBW30 | User Manual - Page 16
    the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow the prompts. For more information about the Orbi app, visit https://www.netgear.com/home/apps-services/orbi-app. Overview 16 User Manual
  • Netgear RBW30 | User Manual - Page 17
    2 Connect to the Network and Access the Router This chapter contains the following sections: • Connect to the network • Labels • Types of logins • Use a web browser to access the router • Change the language 17
  • Netgear RBW30 | User Manual - Page 18
    11 or later or Android version 10 or later. You can also manually find and select the Orbi router's WiFi network from your WiFi-enabled computer or mobile device. To find and select the WiFi network: 1. Make sure that the router or satellite is receiving power (its Power LED is lit). 2. On your WiFi
  • Netgear RBW30 | User Manual - Page 19
    look like: Figure 4. Router label The satellite label shows the WiFi network name and password, the satellite's MAC address, and the satellite's serial number. The following is an example of what the satellite label might look like: Connect to the Network and 19 Access the Router User Manual
  • Netgear RBW30 | User Manual - Page 20
    the router, the NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service. Use the automatic Internet setup option You can set up your router automatically, or you can use a web browser to access the router and set up your router manually. Before
  • Netgear RBW30 | User Manual - Page 21
    For DSL service, you might need the following information to set up your router: • Orbi login page displays. • If you already set up the Internet connection, enter orbilogin.com in the address field for your browser to start the installation process. 4. Follow the onscreen instructions. The router
  • Netgear RBW30 | User Manual - Page 22
    the correct configuration information. d. Read Troubleshooting on page 132. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log in to the Orbi router web interface When you log in to the Orbi, the browser displays the router web interface. You can use the
  • Netgear RBW30 | User Manual - Page 23
    Orbi WiFi System 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time button to confirm this change. The page refreshes with the language that you selected. Connect to the Network and 23 Access the Router User Manual
  • Netgear RBW30 | User Manual - Page 24
    your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings. This chapter contains the following sections: • Use the Setup Wizard • Manually set up the Internet connection
  • Netgear RBW30 | User Manual - Page 25
    set up your router. To use the Setup Wizard: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. to the Internet Setup page (see Manually set up the Internet connection on page 25). 6. Click the Next button. The Setup Wizard searches your Internet
  • Netgear RBW30 | User Manual - Page 26
    Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Internet. The Internet Setup page. 5. Leave the
  • Netgear RBW30 | User Manual - Page 27
    the Service Name (if Required) field. 10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect. 11. To change the number of minutes until the Internet login time out, in the Idle Timeout (In minutes) field, type the number of minutes. This is how long the router keeps
  • Netgear RBW30 | User Manual - Page 28
    Orbi WiFi System 12. Select an Internet IP IP subnet mask, and gateway IP address that your ISP assigned. The gateway is the ISP router to which your router connects. 13. Select a Domain Name Server (DNS) radio button: • Get Automatically from in a row Specify Your Internet Settings 28 User Manual
  • Netgear RBW30 | User Manual - Page 29
    router does not detect it automatically. To set up an IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page select Auto Config. Your Internet service provider (ISP) can provide Manual
  • Netgear RBW30 | User Manual - Page 30
    is connected to your Orbi network. 2. Enter orbilogin Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select Auto Detect. The page adjusts. The router support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router
  • Netgear RBW30 | User Manual - Page 31
    Orbi WiFi System If you do not specify an ID here, the router generates one automatically from its MAC address. 8. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP
  • Netgear RBW30 | User Manual - Page 32
    systems might not support the DHCv6 client router inspects UDP packets only. 12. Click the Apply button. Your settings are saved. Set up an IPv6 6rd tunnel Internet connection The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider's IPv4 network. 6rd uses the service
  • Netgear RBW30 | User Manual - Page 33
    ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. In the Internet Connection Type menu, select 6rd. The page adjusts. The router automatically detects the information in the following sections: • 6rd (IPv6 Rapid Development) Configuration. The router detects the service provider's IPv4
  • Netgear RBW30 | User Manual - Page 34
    support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router router inspects both TCP and UDP packets. • Open. In open mode, the router relay router is the router to which your router creates Orbi network. 2. Enter orbilogin.com. A
  • Netgear RBW30 | User Manual - Page 35
    Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network. 9. (Optional) Select the Use
  • Netgear RBW30 | User Manual - Page 36
    router does not process any IPv6 header packets. To set up a pass-through IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the
  • Netgear RBW30 | User Manual - Page 37
    Orbi router. Note: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page. (See Manually support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router
  • Netgear RBW30 | User Manual - Page 38
    . The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select DHCP. The page adjusts. The router automatically detects the information in the following fields: • Router's IPv6 Address on WAN. This field shows the
  • Netgear RBW30 | User Manual - Page 39
    Orbi support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router of the router's LAN interface. If you do not specify an ID here, the router generates one the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects
  • Netgear RBW30 | User Manual - Page 40
    your Orbi network. Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select PPPoE. The page adjusts. The router automatically detects the information in the following fields: • Router Service Name field, enter a service name. If your ISP did not provide a service name
  • Netgear RBW30 | User Manual - Page 41
    Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). 11. (Optional) Select
  • Netgear RBW30 | User Manual - Page 42
    experience problems connecting to your ISP or other Internet service, and the technical support of either the ISP or NETGEAR recommends are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5. In the MTU Size field, enter a value from
  • Netgear RBW30 | User Manual - Page 43
    Orbi WiFi System value of 1500 until the problem goes away. The following table describes common MTU sizes typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. Used in PPPoE environments. Maximum size to use for pinging. (Larger
  • Netgear RBW30 | User Manual - Page 44
    parental controls • Activate and manage NETGEAR Armor using the Orbi app • Allow or block access to your network • Use keywords to block Internet sites • Delete keywords that are used to block Internet sites • Avoid blocking on a trusted computer • Block services from the Internet • Manage network
  • Netgear RBW30 | User Manual - Page 45
    all networks with Circle For more information about Circle smart parental controls, visit www.netgear.com/circle. Enable Circle smart parental controls using the Orbi router web interface You can enable Circle using the Orbi router web interface, but you must use the Circle app to finish setting up
  • Netgear RBW30 | User Manual - Page 46
    . Circle smart parental controls is enabled on your NETGEAR router. Enable Circle smart parental controls using the Orbi app Before enabling Circle, make sure that your Orbi router is in router mode (which is the default mode). Your router must be in router mode to work with Circle. You can't enable
  • Netgear RBW30 | User Manual - Page 47
    button. Note: It might take about five seconds to verify your NETGEAR account credentials. NETGEAR Armor activates. 4. Tap Launch Armor Portal from your Orbi app to access the Armor Portal. Allow or block access to your The BASIC Home page displays. Control Access to the Internet 47 User Manual
  • Netgear RBW30 | User Manual - Page 48
    Orbi WiFi System 4. Select ADVANCED > Security > Access Control. The Access Control page displays. 5. Select the Turn on Access Control check box. You must Internet sites from your network. You can use blocking all the time or based on a schedule. Control Access to the Internet 48 User Manual
  • Netgear RBW30 | User Manual - Page 49
    or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window set. (See Schedule when to block Internet sites and services on page 53.) • Always. Turn on keyword blocking the keyword list. The keyword list supports up to 32 entries. 8. Click the Apply button.
  • Netgear RBW30 | User Manual - Page 50
    1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. Control Access to the
  • Netgear RBW30 | User Manual - Page 51
    on your network based on the type of service. You can block the services all the time or based on a schedule. To block services: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user
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    Orbi WiFi System 6. Click the Add button. The Block Services Setup page displays. 7. To add a service that is in the Service Type list, select the application or service. The settings for this service automatically display in the fields. 8. To add a service connected to your Orbi network. 2. Enter
  • Netgear RBW30 | User Manual - Page 53
    router to block, see Use keywords to block Internet sites on page 48 and Block services from the Internet on page 51. To schedule blocking: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi > Security > Schedule. Control Access to the Internet 53 User Manual
  • Netgear RBW30 | User Manual - Page 54
    router activity. The log records router activity and security events such as attempts to access blocked sites or services. To set up email notifications: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi not sent. Control Access to the Internet 54 User Manual
  • Netgear RBW30 | User Manual - Page 55
    Orbi WiFi System 8. In the Outgoing Mail Server Port Number field, enter your mail time, it is sent. After the log is sent, it is cleared from the router memory. If the router cannot email the log and the log buffer fills, the router overwrites the log. Control Access to the Internet 55 User
  • Netgear RBW30 | User Manual - Page 56
    5 Optimize Performance This chapter contains the following sections: • Enable or disable WiFi Multimedia Quality of Service • Improve network connections with Universal Plug and Play • Enable or disable daisy-chain topology • Enable or disable implicit beamforming • Enable or disable MU-MIMO •
  • Netgear RBW30 | User Manual - Page 57
    Orbi WiFi System Enable or disable WiFi Multimedia Quality of Service Wi-Fi Multimedia Quality of Service that application. Legacy applications that do not support WMM and applications that do not require displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Manual
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    Orbi WiFi System Improve network connections with Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services Orbi Setup routers.
  • Netgear RBW30 | User Manual - Page 59
    Orbi satellite to connect to other Orbi satellites. This feature only applies if you own one Orbi router and two or more Orbi satellites. If you disable this feature, your Orbi satellites can connect only to your Orbi router 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Manual
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    Implicit beamforming allows the router to use information from WiFi clients that support beamforming to improve the WiFi signal. To enable or disable implicit beamforming: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com
  • Netgear RBW30 | User Manual - Page 61
    -sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. 5. To fast roaming Fast roaming allows your Orbi devices to direct your client devices to the most optimal WiFi band quicker. To enable or disable Manual
  • Netgear RBW30 | User Manual - Page 62
    Orbi WiFi System 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. 5. To enable or disable fast roaming, do one of the the Enable Fast Roaming check box. 6. Click the Apply button. Your settings are saved. Optimize Performance 62 User Manual
  • Netgear RBW30 | User Manual - Page 63
    the router's device name • Change the LAN TCP/IP settings • Use the router as a DHCP server • Disable the DHCP server feature in the router • network • View or change advanced WiFi settings • Use the router as a WiFi access point • Set up router mode • Generate a new backhaul password • Set up a
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    , change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port. To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the
  • Netgear RBW30 | User Manual - Page 65
    router to use Dynamic DNS. Then the router notifies the Dynamic DNS service provider whenever its IP address changes. When you access your Dynamic DNS account, the service a free NETGEAR account: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. Manual
  • Netgear RBW30 | User Manual - Page 66
    box above the REGISTER button. 12. Click the REGISTER button. 13. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. 14. To check that Dynamic DNS is enabled in the router, click the Show Status button. A message displays the Dynamic DNS status. Specify a DNS account
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    10. For a NETGEAR account at No-IP service is enabled in the router , click the Show Status button. A message displays the Dynamic DNS status. Change the Dynamic DNS settings To change your settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi Setup
  • Netgear RBW30 | User Manual - Page 68
    service that you configured in the Port Forwarding/Port Triggering page. Instead of discarding this traffic, you can specify that the router sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5. Select the Default DMZ Server check box.
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    To change the router's device name: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > Device Name. The Device Name page displays. 5. In the Device Name Manual
  • Netgear RBW30 | User Manual - Page 70
    is connected to your Orbi network. 2. Enter router incorporates the RIP information that it receives. b. Select the RIP version: • Disabled. This is the default setting. • RIP-1. This format is universally supported. It is adequate for most networks, unless you are using an unusual network setup
  • Netgear RBW30 | User Manual - Page 71
    router as a DHCP server and specify the pool of IP addresses that the router assigns: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi Setup > LAN Setup. The LAN Setup page displays. 5. If you previously disabled the DHCP server feature, select the Use Router
  • Netgear RBW30 | User Manual - Page 72
    > LAN Setup. The LAN Setup page displays. 5. Clear the Use Router as DHCP Server check box. 6. Click the Apply button. 7. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the router. Specify Network
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    router's DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. Reserve an IP address To reserve an IP address: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi > Setup > LAN Setup. The LAN Setup page router's
  • Netgear RBW30 | User Manual - Page 74
    : 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. Specify Network Settings 74 User Manual
  • Netgear RBW30 | User Manual - Page 75
    router for connecting to the company where you are employed. This router up your router, two try to access a device on the 134.177.0.0 network, your router router to access 134.177.0.0 through the ISDN router to the ISDN router at 192.168.1. Orbi network. 2. Enter orbilogin.com. A login
  • Netgear RBW30 | User Manual - Page 76
    the number of routers between your network and the destination. Usually, a setting of 2 or 3 works. 13. Click the Apply button. The static route is added. Edit a static route To edit a static route: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network
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    Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup is connected to your Orbi network. 2. Enter > Advanced Setup > Static
  • Netgear RBW30 | User Manual - Page 78
    Orbi WiFi System Specify basic WiFi settings The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label. If you log in to the router and change the WiFi settings, the
  • Netgear RBW30 | User Manual - Page 79
    Is your computer or WiFi device trying to connect to your network with router automatically sends the new settings to the satellite. We recommend that you do not disable security. To change the WPA settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi Manual
  • Netgear RBW30 | User Manual - Page 80
    web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin. The password SSID Broadcast check box selected. Specify Network Settings 80 User Manual
  • Netgear RBW30 | User Manual - Page 81
    Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. Note: The backhaul password is a security key that is used in WiFi communication between the router and the satellite. For information about generating a new backhaul password
  • Netgear RBW30 | User Manual - Page 82
    router or gateway. For example, you can use the Orbi router as a WiFi access point that connects to a gateway or modem router that you already use for your Internet service Home page displays. 5. Select ADVANCED > Advanced Setup > Router/AP Mode. The Router/AP Mode page displays. 6. Select the AP
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    Orbi WiFi System 7. Select the IP address setting: • Get dynamically from existing router. The other router on the network assigns an IP address to this router while this router is in AP mode. • Enable fixed IP settings on this device (not recommended). Use this setting if you want to manually
  • Netgear RBW30 | User Manual - Page 84
    router's Internet port or add new VLAN tag groups to the bridge. Note: If your ISP provides directions on how to set up a bridge for IPTV and Internet service, follow those directions. Note: This feature is only supported if the router is in router mode. Specify Network Settings 84 User Manual
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    Internet port from being processed through the router's Network Address Translation (NAT) service. To configure a port group and enable the bridge: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter
  • Netgear RBW30 | User Manual - Page 86
    Orbi WiFi System If you are subscribed to IPTV service, the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic. A bridge with a VLAN tag group prevents packets that are sent between the IPTV device and the router's Internet port from being processed
  • Netgear RBW30 | User Manual - Page 87
    service. It might also work with TalkTalk IPTV service. To enable BT IGMP proxy support: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi Setup > WAN Setup. The WAN Setup page displays. 5. Clear the Disable IGMP Proxying check box. 6. Select the Support British
  • Netgear RBW30 | User Manual - Page 88
    and home network. The chapter includes the following sections: • Update the router and satellite firmware • Change the admin password • Enable admin password reset • Reset the admin password • View router status and usage information • Display Internet port statistics • Check the Internet connection
  • Netgear RBW30 | User Manual - Page 89
    Orbi WiFi System Update the router and satellite firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite. Check for firmware updates To check for new firmware and
  • Netgear RBW30 | User Manual - Page 90
    update the firmware on your Orbi router and satellite, follow these high level steps: 1. Visit netgear.com/support and download the firmware for both your Orbi router and satellite. 2. Update the firmware on your Orbi satellite. For more information, see Manually update satellite firmware on page 90
  • Netgear RBW30 | User Manual - Page 91
    version on the Status page. The firmware on your Orbi satellite is updated. Manually update router firmware We recommend that you update your router's firmware after you update the satellite's firmware. WARNING: Make sure that your satellite completes its firmware update before you update your
  • Netgear RBW30 | User Manual - Page 92
    Orbi network. router web interface. We recommend that you enable the password reset feature so that you can reset the password if it is forgotten. This reset process is supported in Internet Explorer, Firefox, and Chrome browsers but not in the Safari browser. Manage Your Network 92 User Manual
  • Netgear RBW30 | User Manual - Page 93
    from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Click the Cancel button. If password reset is enabled, you are prompted to enter the router's serial number. 4. Enter the router's serial number in the field. You can find the
  • Netgear RBW30 | User Manual - Page 94
    status and usage information To view router status and usage information: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. sensitive. The BASIC Home page displays. Manage Your Network 94 User Manual
  • Netgear RBW30 | User Manual - Page 95
    router was last restarted. • Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the page displays the following information: - Status. The link status of the port. - TxPkts. The number of packets transmitted on this port since reset or manual to your Orbi network.
  • Netgear RBW30 | User Manual - Page 96
    to the router. • DNS Server. The IP address of the Domain Name Service server that Orbi network. To view your satellite's status: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router
  • Netgear RBW30 | User Manual - Page 97
    Orbi WiFi System The Attached Devices page displays. 5. In the Connected Satellites section, find your satellite's IP address. 6. Enter your satellite's IP address in your web browser's address bar. A login window opens. 7. Enter the same admin user name and password that you entered for the router.
  • Netgear RBW30 | User Manual - Page 98
    a wired Ethernet connection or WiFi connection. • Connected Orbi. This section displays the Orbi router or satellite that the device is connected to. The Orbi router's or satellite's MAC address also displays. 5. To update this page, click the Refresh button. Manage Your Network 98 User Manual
  • Netgear RBW30 | User Manual - Page 99
    that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface. View satellites connected to the network You can view the satellites that are connected to your Orbi network. Manage Your Network 99 User Manual
  • Netgear RBW30 | User Manual - Page 100
    through a wired Ethernet connection or 2G or 5G WiFi connection. • Connected Orbi. This section displays the Orbi router or satellite that the satellite is connected to. The Orbi router's or satellite's MAC address also displays. • Backhaul Status. This section displays the backhaul connection
  • Netgear RBW30 | User Manual - Page 101
    settings are saved. Manage the Orbi Outdoor Satellite LED lighting If you own an Orbi Outdoor Satellite, you can turn its LED satellite. To enable your satellite's Sync button using the router web interface: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi
  • Netgear RBW30 | User Manual - Page 102
    to your router. Turn the satellite LED lighting on or off You can use the satellite's top and bottom Light LEDs to provide light to your outdoor area. To turn the top and bottom LED lighting on or off: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network
  • Netgear RBW30 | User Manual - Page 103
    satellite's LED lighting brightness: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router You can schedule when to turn on the satellite's LED lighting: Manage Your Network 103 User Manual
  • Netgear RBW30 | User Manual - Page 104
    device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. 4. Select Attached Devices. The Attached Devices page displays. 5. Select your satellite. The Edit Device page displays. 6. Make sure that the LED On/ Manual
  • Netgear RBW30 | User Manual - Page 105
    router Internet port. You can set limits for traffic volume. To monitor Internet traffic: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Traffic Meter. The Traffic Meter page displays. 5. Manual
  • Netgear RBW30 | User Manual - Page 106
    router gets its time from a NETGEAR Network Time Protocol (NTP) server. However, you can specify another NTP server. To set your time zone, adjust for daylight saving time, or change the NTP server: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi Manual
  • Netgear RBW30 | User Manual - Page 107
    (save) this file to your computer, restore it, or reset it to the factory default settings. Back up settings To back up the router's configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens
  • Netgear RBW30 | User Manual - Page 108
    computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens to the router and the router reboots. WARNING: Do not interrupt the reboot
  • Netgear RBW30 | User Manual - Page 109
    Orbi WiFi System Set up remote management You can access your router over the Internet to view or change its settings. You must know the router device that is connected to your Orbi network. 2. Enter orbilogin.com. ADVANCED > Advanced Setup > Remote Management. to access the router's remote management
  • Netgear RBW30 | User Manual - Page 110
    you can use remote access with the Orbi app, you must update your router's firmware and download the latest Orbi app for your mobile device. To download the latest Orbi app for your mobile device, visit https://www.netgear.com/home/apps-services/orbi-app. Manage Your Network 110 User Manual
  • Netgear RBW30 | User Manual - Page 111
    8 Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Manage port forwarding to a local server • Manage port triggering
  • Netgear RBW30 | User Manual - Page 112
    The router can forward router the service. The is connected to your Orbi network. 4. Enter orbilogin Setup service type. 8. In the Service Name menu, select the service name. If the service that you want to add is not in the list, create a custom service. See Add a custom port forwarding service
  • Netgear RBW30 | User Manual - Page 113
    Orbi WiFi System The service displays in the list. Add a custom port forwarding service To add a custom service > Advanced Setup > Port service type. 7. Click the Add Custom Service button. The Ports - Custom Services page displays. 8. In the Service service is now in the list on
  • Netgear RBW30 | User Manual - Page 114
    service To edit a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering page displays. 5. Leave the Port Forwarding radio button selected as the service Manual
  • Netgear RBW30 | User Manual - Page 115
    device that is connected to your Orbi network. 2. Enter orbilogin.com Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering page displays. 5. Select the Port Forwarding radio button as the service page, configure the router to forward the HTTP service to the local address
  • Netgear RBW30 | User Manual - Page 116
    Orbi WiFi System How the router implements the port forwarding rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www. computer when needed and close the ports when they are no longer needed. Customize Internet Traffic Rules 116 for Ports User Manual
  • Netgear RBW30 | User Manual - Page 117
    port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering Manual
  • Netgear RBW30 | User Manual - Page 118
    Orbi WiFi System 13. Click the Apply button. The service device that is connected to your Orbi network. 2. Enter orbilogin.com. ADVANCED > Advanced Setup > Port Forwarding/ is selected, the router does not use port router detects no activity. This value is required because the router the router to open
  • Netgear RBW30 | User Manual - Page 119
    Orbi you can tell the router, "When you initiate router. 3. Your router router of 6667, your router creates another session router with destination port 113. 6. When your router computer. The router replaces the router eventually senses a period of inactivity in the communications. The router
  • Netgear RBW30 | User Manual - Page 120
    networking (VPN). This chapter explains how to set up and use VPN access. This chapter includes the following sections: • Set up a VPN connection • Specify VPN service in the router • Install OpenVPN software • Use a VPN tunnel on your Windows-based computer • Use VPN to access your Internet
  • Netgear RBW30 | User Manual - Page 121
    host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn. If your Internet service provider (ISP) assigned a static WAN Advanced Setup > VPN Service. The VPN Service page displays. 5. Select the Enable VPN Service check box. By default, VPN uses the UDP service
  • Netgear RBW30 | User Manual - Page 122
    service type, select the UCP or TCP radio button. 9. To change the TAP mode service to your router. Install OpenVPN to your router. To install that is connected to your Orbi network. 2. Enter orbilogin. Setup > VPN Service. The VPN Service page displays. Use VPN to Access Your Network 122 User
  • Netgear RBW30 | User Manual - Page 123
    Orbi WiFi System 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 121. 7. Click the , and click the Next button. Use VPN to Access Your Network 123 User Manual
  • Netgear RBW30 | User Manual - Page 124
    Orbi WiFi System 14. To specify the destination \ by default. 18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. On your computer, go to the Networks page. If you are using Windows 10 (not its device name) to NETGEAR-VPN. Use VPN to Access Your Network 124 User
  • Netgear RBW30 | User Manual - Page 125
    Orbi router. To install your Orbi Setup > VPN Service. The VPN Service page displays. 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router guide-for-openvpn-connect-client-on-
  • Netgear RBW30 | User Manual - Page 126
    page displays. 4. Select ADVANCED > Advanced Setup > VPN Service. The VPN Service page displays. 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 121. 7. Click the FOR
  • Netgear RBW30 | User Manual - Page 127
    is connected to your Orbi network. 2. Enter Setup > VPN Service. The VPN Service page displays. 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router router to use VPN and
  • Netgear RBW30 | User Manual - Page 128
    Orbi WiFi System connected. If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router to your router. Use VPN to Access Your Network 128 User
  • Netgear RBW30 | User Manual - Page 129
    support all the Internet services that you use at home. For example, your Netflix account might work at home but not in a different country. Set up VPN client Internet access in the router By default, the router Setup > VPN Service. The VPN Service page displays. 5. Select the Enable VPN Service
  • Netgear RBW30 | User Manual - Page 130
    access your Internet service: 1. Set up the router to allow VPN access to your Internet service. See Specify VPN service in the router on page 121. 2. On your computer, launch the OpenVPN application. The OpenVPN icon displays in the Windows taskbar. Use VPN to Access Your Network 130 User Manual
  • Netgear RBW30 | User Manual - Page 131
    Orbi WiFi System 3. Right-click the icon and select Connect. 4. When the VPN connection is established, launch your Internet browser. Use VPN to Access Your Network 131 User Manual
  • Netgear RBW30 | User Manual - Page 132
    10 Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. This chapter includes
  • Netgear RBW30 | User Manual - Page 133
    Devices page. The router and satellite do not sync If you are experiencing difficulty syncing the router and the satellite, we recommend that you move the satellite into the same room as the router during the sync. Then move the satellite to a different location. Troubleshooting 133 User Manual
  • Netgear RBW30 | User Manual - Page 134
    , the satellite synced successfully. If the satellite's ring LED lights blue, the connection is good. If the satellite's ring LED lights amber, consider moving the satellite closer to the router so that you can get a good connection instead of a fair connection. Troubleshooting 134 User Manual
  • Netgear RBW30 | User Manual - Page 135
    Orbi WiFi System 10. If the satellite's ring LED lights magenta, the satellite did not resync with the router. If they successfully synced when they were placed in the same room, do one of the following: • Move the satellite closer to the router and try again. The router must be within the
  • Netgear RBW30 | User Manual - Page 136
    . For more information, see Sequence to restart your network on page 133. If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following: • Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP over
  • Netgear RBW30 | User Manual - Page 137
    minutes, the router might be set up with an incorrect service name, user name, or password, or your ISP might be experiencing a provisioning problem. Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the network. Troubleshooting 137 User
  • Netgear RBW30 | User Manual - Page 138
    Orbi WiFi System Troubleshoot WiFi connectivity If you are experiencing trouble connecting to the Orbi WiFi network, try to isolate the problem: • Does the WiFi-enabled computer or mobile device that you are using find your WiFi network? If you disabled the router's SSID broadcast, then your WiFi
  • Netgear RBW30 | User Manual - Page 139
    Orbi WiFi System ping www.routerlogin.net the path is not functioning correctly, you might be experiencing one of the following problems: • Wrong physical connections For a wired connection, make sure that the numbered LAN path to your router on page 138. Troubleshooting 139 User Manual
  • Netgear RBW30 | User Manual - Page 140
    Orbi WiFi System If you do not receive replies, check the following: • Check to see that the IP address of your router as the account name on the Internet Setup page. • Your ISP might be router to "clone" or "spoof" the MAC address from the authorized computer. Troubleshooting 140 User Manual
  • Netgear RBW30 | User Manual - Page 141
    11 Supplemental information This appendix covers the following topics: • Factory settings for Orbi routers on page 142 • Factory settings for Orbi satellites on page 147 • Technical specifications for Orbi routers on page 155 • Technical specifications for Orbi satellites on page 159 141
  • Netgear RBW30 | User Manual - Page 142
    Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets, and returns to the factory settings. Factory settings for Orbi router model RBR50 The following table shows the factory default settings for the
  • Netgear RBW30 | User Manual - Page 143
    Orbi WiFi System Table 4. Factory default settings for the router (Continued) Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Transmission speed Enabled Auto1 Country/region throughput rate. Factory settings for Orbi router model RBR40 The following table shows the
  • Netgear RBW30 | User Manual - Page 144
    the router Feature Router login Internet connection Local network (LAN) Firewall Default Setting User login URL orbilogin.com User name (case-sensitive) admin Login password (case-sensitive) password WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing
  • Netgear RBW30 | User Manual - Page 145
    Orbi WiFi System Table 5. Factory default settings for the router (Continued) Feature WiFi WiFi communication SSID name Security Broadcast SSID Transmission speed Country/region RF channel Default Setting Enabled See router label WPA2-PSK (AES) Enabled Auto2 United States in the US; otherwise,
  • Netgear RBW30 | User Manual - Page 146
    Orbi WiFi System Table 6. Factory default settings for the router (Continued) Feature Internet connection Local network (LAN) Firewall Default Setting WAN MAC address Use default hardware address WAN MTU size 1500 Port speed MAC filtering Disabled Supplemental information 146 User Manual
  • Netgear RBW30 | User Manual - Page 147
    of a paper clip or a similar object to press and hold the Reset button on the back of the satellite for at least seven seconds. The satellite resets, and returns to the factory settings. Factory settings for Orbi satellite model RBS50 The following table shows the factory default settings for the
  • Netgear RBW30 | User Manual - Page 148
    satellite Feature Router login Internet connection Local network (LAN) Firewall Default Setting User login URL orbilogin.com User name (case-sensitive) admin Login password (case-sensitive) password WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing
  • Netgear RBW30 | User Manual - Page 149
    network overhead, lower actual data throughput rate. Factory settings for Orbi satellite model RBS40 The following table shows the factory default settings for the satellite. Table 8. Factory default settings for the satellite Feature Router login User login URL User name (case-sensitive) Login
  • Netgear RBW30 | User Manual - Page 150
    Orbi WiFi System Table 8. Factory default settings for the satellite (Continued) Feature Internet connection Local network (LAN) Firewall Default Setting WAN MAC address Use default hardware address WAN MTU size 1500 Port speed filtering Disabled Supplemental information 150 User Manual
  • Netgear RBW30 | User Manual - Page 151
    network overhead, lower actual data throughput rate. Factory settings for Orbi satellite model RBS20 The following table shows the factory default settings for the satellite. Table 9. Factory default settings for the satellite Feature Router login User login URL User name (case-sensitive) Login
  • Netgear RBW30 | User Manual - Page 152
    Orbi WiFi System Table 9. Factory default settings for the satellite (Continued) Feature Internet connection Local network (LAN) Firewall Default Setting WAN MAC address Use default hardware address WAN MTU size 1500 Port speed filtering Disabled Supplemental information 152 User Manual
  • Netgear RBW30 | User Manual - Page 153
    , lower actual data throughput rate. Factory settings for Orbi wall plug satellite model RBW30 The following table shows the factory default settings for the wall plug satellite. Table 10. Factory default settings for the satellite Feature Router login User login URL User name (case-sensitive
  • Netgear RBW30 | User Manual - Page 154
    speed Country/region RF channel Default Setting 192.168.1.250 255.255.255.0 Disabled 192.168.1.2 to 192.168.1.254 192.168.1.2 192.168.1.254 Disabled GMT for WW except NA and GR, GMT+1 for GR, GMT-8 for NA Disabled Disabled Disabled See satellite rate. Supplemental information 154 User Manual
  • Netgear RBW30 | User Manual - Page 155
    Orbi routers The following are the technical specifications for Orbi routers. Technical specifications for Orbi router model RBR50 The following table shows the technical specifications for the router 11b/g/n 2.4 GHz-256 QAM support IEEE 802.11a/n/ac 5GHz-256 QAM support Limited by the amount of WiFi
  • Netgear RBW30 | User Manual - Page 156
    Europe, Japan) • 5.26 GHz-5.32 GHz (Europe, Japan, to be supported in later firmware.) 802.11 security WPA-PSK [TKIP], WPA2-PSK [AES] Orbi router model RBR40 The following table shows the technical specifications for the router humidity, noncondensing Supplemental information 156 User Manual
  • Netgear RBW30 | User Manual - Page 157
    Orbi 802.11b/g/n 2.4 GHz-256 QAM support IEEE 802.11 a/n/ac 5 GHz-256 QAM support Maximum number of computers per wireless , Japan) • 5.26 GHz-5.32 GHz (Europe, Japan, to be supported in later firmware.) 802.11 security WPA-PSK [TKIP], WPA2-PSK [AES specifications for Orbi router model RBR20 The
  • Netgear RBW30 | User Manual - Page 158
    Orbi WiFi System Table 13. Technical specifications for the router. Feature Data and routing protocols Power GHz Back haul: Max 866 Mbps IEEE 802.11b/g/n 2.4 GHz-256 QAM support IEEE 802.11 a/n/ac 5 GHz-256 QAM support Limited by the amount of WiFi network traffic generated by each node (typically
  • Netgear RBW30 | User Manual - Page 159
    Orbi WiFi System Table 13. Technical specifications for the router 26 GHz-5.32 GHz (Europe, Japan, to be supported in later firmware.) 802.11 security WPA-PSK [TKIP Orbi satellites The following are technical specifications for the Orbi satellites. Technical specifications for Orbi satellite Manual
  • Netgear RBW30 | User Manual - Page 160
    Orbi WiFi System Table 14. RBS50 specifications (Continued) GHz Back haul: Max 1733 Mbps Data encoding standards IEEE 802.11b/g/n 2.4 GHz-256 QAM support IEEE 802.11 a/n/ac 5 GHz-256 QAM Maximum number of computers per wireless network Limited by Supplemental information 160 User Manual
  • Netgear RBW30 | User Manual - Page 161
    Specifications for Orbi Router Model RBS40 The following table shows the technical specifications for the satellite. Table 15 haul: Max 866 Mbps IEEE 802.11b/g/n 2.4 GHz-256 QAM support IEEE 802.11 a/n/ac 5 GHz-256 QAM support Limited by the amount of WiFi network traffic generated by each node
  • Netgear RBW30 | User Manual - Page 162
    Technical specifications for Orbi router model RBS20 The following table shows the technical specifications for the satellite. Table 16. Technical specifications for the satellite Feature Data and C-Tick N10947 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 Supplemental information 162 User Manual
  • Netgear RBW30 | User Manual - Page 163
    GHz Back haul: Max 866 Mbps IEEE 802.11b/g/n 2.4 GHz-256 QAM support IEEE 802.11 a/n/ac 5 GHz-256 QAM support Limited by the amount of WiFi network traffic generated by each node (typically Orbi wall plug satellite model RBW30 The following table shows the technical specifications for the satellite.
  • Netgear RBW30 | User Manual - Page 164
    Orbi WiFi System Table 17. RBW30 specifications (Continued) Feature Description Dimensions 6.4 x 3.1 Data encoding standards IEEE 802.11b/g/n 2.4 GHz-256 QAM support IEEE 802.11a/n/ac 5GHz-256 QAM support Maximum number of computers per wireless network Limited by the amount 164 User Manual
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User Manual
Orbi WiFi System
Models:
Orbi Router Model RBR50
Orbi Satellite Model RBS50
Orbi Router Model RBR40
Orbi Satellite Model RBS40
Orbi Router Model RBR20
Orbi Satellite Model RBS20
Orbi Wall-Plug Satellite Model RBW30
NETGEAR, Inc.
350 E. Plumeria Drive
May 2020
San Jose, CA 95134, USA
202-11675-13