Netgear RH348 Reference Guide

Netgear RH348 Manual

Netgear RH348 manual content summary:

  • Netgear RH348 | Reference Guide - Page 1
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers NETGEAR, Inc. A Bay Networks Company 4401 Great America Parkway Santa Clara, CA 95054 USA Phone 800-211-2069 M-RH348NA-0 May 1998
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    NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR in accordance with the instructions, may cause harmful the equipment off and on, the user is encouraged to try to correct Model RT328 ISDN Router and the Model RH348 ISDN Router are shielded
  • Netgear RH348 | Reference Guide - Page 3
    is hereby certified that the Model RT328 ISDN Router and the Model RH348 ISDN Router have been suppressed in accordance with the instructions for correct handling. Customer Support For assistance with installing and configuring your NETGEAR system or with post-installation questions or problems
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    iv
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    xvi Other Conventions xvii Related Publications ...xvii Chapter 1 Introduction About the Router ...1-1 Features ...1-1 Key Features ...1-2 ISDN Support ...1-3 Multilink PPP Support 1-3 TCP/IP Support ...1-4 IP Address Masquerading by Dynamic NAT 1-4 Automatic Configuration of Attached PCs by
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    Address Resolution Protocol 1-14 Domain Name Server 1-14 IP Configuration by DHCP 1-15 Chapter 2 Router Installation and Connection Package Contents ...2-1 ISDN Services Checklist 2-2 Network Checklist ...2-3 Connecting the Router ...2-4 Connecting the Serial Cable (Optional 2-7 Connecting to
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    on Demand 5-6 Chapter 6 Dial-In Configuration Default Dial-In Setup ...6-1 Dial-In Users Setup ...6-4 Chapter 7 TCP/IP Configuration LAN-to-LAN Application 7-1 Remote Node Setup ...7-2 Static Route Setup ...7-4 Chapter 8 Filter Configuration Router Filter Structure ...8-2 Configuring a Filter Set
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    Software Update ...9-9 Command Interpreter Mode 9-9 Call Control ...9-10 Blacklist ...9-10 Budget Management 9-10 Call History ...9-11 Call Control Parameters 9-11 Chapter 10 Troubleshooting Basic Functioning ...10-1 LEDS ...10-1 Test LED ...10-2 LAN Link LED ...10-2 Troubleshooting the ISDN
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    Your Router 10-4 Testing the Path from Your PC to a Remote Device 10-5 Troubleshooting a Remote Node or ISP Connection 10-5 Troubleshooting a Remote User Connection 10-6 Troubleshooting the Manager Interface 10-7 Testing the Phone Ports 10-7 Restoring the Default Configuration and Password 10
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    x Contents
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    RH348 Router 2-4 Rear Panel of the Model RT328 Router 2-6 Rear Panel of the Model RH348 Router 2-6 Figure 3-1. Figure 3-2. Figure 3-3. Figure 3-4. Figure 3-5. Start-up Display 3-2 Manager Main Menu 3-4 Menu 1 - General Setup 3-6 Menu 2 - ISDN Setup for North America 3-8 Menu 2 - ISDN Setup
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    9-2. Figure 9-3. Packet Examples 9-3 Trace Display for a Successful TCP/IP Protocol Connection 9-7 Trace Display for a Failed TCP/IP Protocol Connection 9-7 Figure D-1. Figure D-2. Figure D-3. Figure D-4. ISDN Protocol Analyzer Display D-4 Trace Screen D-7 Packet Trace Display Definitions
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    ISDN Setup Menu Parameters for North America 3-7 ISDN Setup Field Descriptions 3-9 Ethernet General Setup Menu Fields 3-11 Menu 3 - Ethernet Setup BTR and MTR 5-6 Fields in Menu 13 - Default Dial-in Setup 6-2 Fields in Menu 14.1 - Edit Dial-in User 6-5 Fields in Menu 11.1 - Remote Node Profile
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    10-3 Table B-1. Table B-2. Table B-3. Table B-4. Table B-5. Table B-6. Switch Types Supported B-2 Provisioning Features and Settings for National ISDN-1 Services ........ B-3 Provisioning Features and Settings for Multipoint Service B-3 Provisioning Features and Settings for Point-to-Point
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    Congratulations on your purchase of the NETGEAR™ Model RT328 ISDN Router or Model RH348 ISDN Router. These ISDN router models provide connection for one or more computer workstations to the Internet or to the office over Integrated Services Digital Network (ISDN) lines. They operate at a speed of
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    for the Model RT328 and Model RH348 ISDN Routers Conventions This section describes the conventions used in this guide. Special Message Formats This guide uses the following formats to highlight special messages: Note: This format is used to highlight information of importance or special interest
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    the Model RT328 and Model RH348 ISDN Routers Other Conventions This guide uses the following typographical conventions: italics Book titles and UNIX file, command, and directory names. courier font Screen text, user-typed command-line entries. Initial Caps Menu titles and window and button
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    Chapter 1 Introduction This chapter describes the features of the NETGEAR Model RT328 ISDN Router and Model RH348 ISDN Router and discusses planning considerations for installation. About the Router The Model RT328/RH348 router transports data from one local area network (LAN) to another through a
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    rate ISDN (BRI) connection - ISDN, 2B+D, providing two 64 Kbps data channels and a 16 Kbps control channel - Four-wire S/T interface on Model RT328-S/RH348-S router - Two-wire U interface on Model RT328-U/RH348-U router - Two-wire NTT interface on Model RH348-D router • Protocol Support - IP routing
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    status and activity • Flash EPROM for firmware upgrade • Five-year warranty • Free technical support seven days a week, twenty-four hours a day ISDN Support The Model RT328/RH348 router is designed to take advantage of Integrated Services Digital Network (ISDN) for transmission of data over digital
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers TCP/IP Support The Model RT328/RH348 router supports the Transmission Control Protocol/Internet Protocol (TCP/IP) and Routing Information Protocol (RIP), which ensures that ISDN connections are established only when passing data. For
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    Guide for the Model RT328 and Model RH348 ISDN Routers PAP and CHAP Authentication For connecting to other routers, the Model RT328/RH348 router supports two authentication protocols: Password Authentication Protocol (PAP) and Challenge Handshake Authentication Protocol (CHAP). PAP sends the user
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    scale, number of routing protocols supported, and types of physical WAN connections supported. The Model RT328/RH348 router is a small office router that routes the IP protocol over a dial-up ISDN connection. Routing Information Protocol One of the protocols used by a router to build and maintain
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Using RIP, routers update one another periodically and check to IANA). Individual users and small organizations may obtain their addresses either from the IANA or from an Internet service provider (ISP). The Internet Protocol (IP) uses
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers There are five standard classes of IP addresses. These address which is used by the TCP/IP software to identify the address class. After the address class has been determined, the software can correctly identify the host section
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    Guide for the Model RT328 and Model RH348 ISDN Routers Class E addresses are for experimental use. This addressing structure allows IP terms of the number of ones from the left. This number is appended to the IP address, following a backward slash ( / ), as "/n." In the example, the address
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Subnet Addressing By looking at the addressing structures, devices. You can resolve this problem by using a technique known as subnet addressing. Subnet addressing allows us to split one IP network address into smaller multiple
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Note: The number 192.68.135.127 is not assigned because it is the broadcast address of the first subnet. And 192.68.135.128
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table 1-2 displays problems. However, the IANA has reserved the following three blocks of IP addresses specifically for private networks: 10.0.0.0 - 10.255.255.255 172.16.0.0 - 172.31.255.255 192.168.0.0 - 192.168.255.255 NETGEAR
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Regardless of your particular situation, do not create an arbitrary IP address; always follow the guidelines explained here. For more information about address assignment, refer to RFC 1597, Address Allocation for Private Internets,
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers This scheme offers the additional benefit of firewall protection because the internal LAN addresses are not available to the Internet through the translated connection. All incoming inquiries are filtered out by the router. This
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers IP Configuration by DHCP When an IP-based local area network is installed, each workstation must be configured with an IP address. If the workstations need to access the Internet, they should also be configured with a gateway address
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    cable (black) • 9-pin RS-232 serial cable • 9-pin D-connector to 25-pin D-connector adapter • This guide • Getting Started Using FirstGear for the Model RT328 and Model RH348 ISDN Routers • FirstGear Installation Diskette • Warranty card Call your dealer if there are any wrong, missing, or damaged
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    Guide for the Model RT328 and Model RH348 ISDN Routers ISDN Services Checklist The following requirements must be met in order to successfully connect to the ISDN network: • European Services - Your ISDN circuit should conform to DSS1, EURO-ISDN, NET3, or I-CTR3 standards. - You should know the ISDN
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    Guide for the Model RT328 and Model RH348 ISDN Routers Network Checklist The Model RT328/RH348 router uses the Internet Protocol (IP). The IP configuration has the following requirements: • Host devices must have established IP addresses (usually defined by your network manager or Internet service
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Connecting the Router The front panels of the Model RT328 router, as illustrated in Figure 2-1, and the Model RH348 router, as illustrated in Figure 2-2, contain status LEDs. Refer to the illustrations to locate the LEDs and to Table
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table 2-1 lists and describes each LED on the front panel of the router. These LEDs are green when lit. Table 2-1. LED Descriptions Label PWR (Power) TEST ISDN: D B1 B2 LAN (RT328): Link TX (Transmit) RX (Receive) COL (Collision)
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers The rear panel of the Model RT328 router is shown in Figure 2-3, and the rear panel of the Model RH348 router is shown in Figure 2-4. Refer to this diagram to identify all of the ports on the router when you attempt to make any
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Warning: Several of the connectors and connection cables are very similar. It is important that you use the correct cable for each connection and that you do not connect the ports incorrectly, because serious damage to your router
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Using Twisted Pair LAN Cabling Use the UTP port for connecting your router to a 10BASE-T network, using unshielded twisted pair (UTP) cabling and RJ-45 connectors. The following two types of UTP cable are included with your router: •
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    and Model RH348 ISDN Routers Connecting for Configuration If you are a PC user, you can configure the router through either the FirstGear ISDN Router Configuration Utility, which is an easy-to-use software program, or the menu-based built-in Manager interface. For complete instructions on using
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers To make a Telnet connection from the LAN, you must know which of the two LAN interfaces (UTP or AUI) is enabled and make sure that the interface is connected to the LAN. The factory default is the UTP interface. You must also set up
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    Setup or an Advanced menu for configuring your router. For FirstGear instructions, refer to Getting Started Using FirstGear for the Model RT328 and Model RH348 ISDN Routers of Chapter 2, "Router Installation and Connection"). If the router has not previously been assigned an IP address, you cannot
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Powering on the Router When you turn power on to the router, several internal tests are performed by the router and your ISDN line is initialized. After the initialization, the start-up display appears, as illustrated in Figure 3-1.
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Navigating the Manager The Manager is the interface that you use to configure your router. Table 3-1 lists and describes the commands that enable you to navigate through the menus in the Manager. Table 3-1. Manager Menu Commands
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers The Manager Main Menu is illustrated in Figure 3-2. Figure 3-2. Manager Main Menu 3-4 Router Configuration
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Manager Menu Summary Table 3-2 describes the top-level Manager menus. Table 3-2. Manager Menu Summary Number Menu Title 1 General Setup 2 ISDN Setup Description This menu is accessed to set up general information and enable
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers General Setup Menu The General Setup Menu contains administrative and system-related information. To enter administrative and system-related information: 1. Enter 1 from the Main Menu to display Menu 1 - General Setup, as illustrated
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    Guide for the Model RT328 and Model RH348 ISDN Routers Menu 2 is for configuring your ISDN line. Depending on what switch the telephone company has for your particular installation, you may have more than one telephone number. If you are in North America, you may also have SPIDs (Service ISDN Setup
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Figure 3-4 shows Menu 2 - ISDN Setup for North America. Figure 3-4. Menu 2 - ISDN Setup for North America DSS1 ISDN Menu Use the commands described in Table 3-1 and Table 3-2 to display Menu 2 - ISDN Setup for DSS1. When you finish
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table 3-4 lists and describes the fields and field descriptions for Menu 2 - ISDN Setup. Table 3-4. ISDN Setup Field Descriptions Field Description Switch Type This field is fixed as DSS1. B Channel Usage Switch/switch should
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table 3-4. ISDN Setup Field Descriptions (continued) Field Description Analog Call Routing Global Analog Call All analog calls are routed to the A/B Adapter 1 if the setting is A/B Adapter 1. The
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Ethernet Setup Menu 3 is for configuring the Ethernet LAN parameters, including interface type, filters, DHCP, and IP address information. From the Main Menu, enter 3 to display Menu 3 - Ethernet Setup. There are two submenus: Menu
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    Guide for the Model RT328 and Model RH348 ISDN Routers DHCP and TCP/IP Setup The router has the capability to act as a DHCP server, allowing it to assign IP, DNS, and Default Gateway addresses to attached PCs or workstations. The assigned Default Gateway address is the LAN address of the router
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    Guide for the Model RT328 and Model RH348 ISDN Routers Table 3-6. Menu 3 - Ethernet Setup Menu Fields (continued) Field TCP/IP Setup (continued) RIP Direction RIP Version Description This parameter determines how the router handles RIP (Routing Information Protocol). If set to Both (default
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Manager Password Setup To change the Manager password: 1. Select option 23 (System Security) from the main menu. 2. Enter 1 to display Menu 23.1 - System Security - Change Password. 3. Enter your previous system password and press [
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    information: • For your router - IP address of the gateway of your ISP (optional) - Telephone number(s) of your ISP - Login name - Password for authentication • For your workstation - IP address of the Domain Name Server (DNS) of your ISP NETGEAR recommends that you review the information about
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Internet Access Configuration You can configure the router for access to an Internet service provider (ISP) using Menu 4, Internet Access Setup. When you complete this menu, the router will automatically add a Remote Node for your ISP
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers 6. Enter your password in the My Password field. Enter the password associated with the login name from your ISP. 7. Enter single-user account information in the Single User Account field. Refer to"Single IP Address Operation Using NAT
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Configuration for Single User Account The Model RT328/RH348 router implements NAT (IP masquerading), allowing the use of a single-user account for Internet access. The steps for configuring your router for single-user Internet access
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    IP) configuration is covered in a later chapter. A remote node represents both a remote gateway and the network behind it, across an ISDN the remote node the default static route. When a remote node is configured properly, traffic to the remote LAN triggers the router to make a call automatically
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table 5-1. Menu 11.1 Remote Node Profile Fields Field Rem Node Name Active Call Direction Incoming: Rem Login Name Rem Password Rem CLID Call Back Outgoing: My Login Name My Password Authen Description This field is required. Enter
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table 5-1. Menu 11.1 Remote Node Profile Fields (continued) Field Pri(mary) Phone Number and Sec(ondary) Phone Number Edit PPP Options Rem IP Addr Edit IP Options Telco Options: Transfer Rate Allocated Budget (min) Period (hr)
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table 5-1. Menu 11.1 Remote Node Profile Fields (continued) for example, 1, 5, 9, 12). Spaces and commas are accepted in this field. The default is blank (no filters are defined). Refer to Chapter 8, "Filter Configuration," for more
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table 5-2 lists and describes each field in Menu 11 (Kbps). Two options are available for this field: • 64-Only one channel will be used (default). • 128-Two channels will be used when a packet triggers a call. Enter the maximum data
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    Guide for the Model RT328 and Model RH348 ISDN Routers Bandwidth on Demand The Bandwidth on Demand (BOD) feature allows you to bundle both B channels in one logical connection. The second channel is added and subtracted dynamically according to traffic demand. The router you want the router to add
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    on demand, protocol, and security; however, all remote dial-in users share one common set, as defined in the Default Dial In Setup (Menu 13). • Typically, remote dial-in users are individual users who dial in to the router directly from their workstations; and remote nodes represent networks and are
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    Guide for the Model RT328 and Model RH348 ISDN Routers From the Main Menu, enter 13 to display Menu 13 - Default Dial-in Setup. When you finish filling in Menu 13 - Default Dial-in Setup is, the node that initiates the call requests a user name and password from the far end that it is dialing to.
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table 6-1. Fields in Menu 13 - Default Dial-in Setup (continued) Field Description Multiple Link Options: Max Trans Rate Enter the maximum data transfer rate between your router and the remote dial-in user in this field. The unit
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table 6-1. Fields in Menu 13 - Default Dial-in Setup (continued) Field Session Options: Input Filter Sets and Output Filter Sets Idle Timeout Description In these fields, you can select the filter set(s) to filter
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table 6-2 lists and describes the fields in the Edit Dial-in User menu. Table 6-2. Field User Name Active Password Callback Fields in Menu 14.1 - Edit Dial-in User Description This field is required and used as the login name for
  • Netgear RH348 | Reference Guide - Page 74
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    This chapter describes how to configure your Model RT328/RH348 router for TCP/IP. Depending on your particular applications, you must configure different menus. For instance, Internet access is the most common application of TCP/IP. For this application, you should configure Menu 4. Configurations
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Remote Node Setup See Chapter 5, "Remote Node Configuration," for information about using the protocolindependent parameters on Menu 11.1 - Remote Node Profile. Use the fields described in Table 7-1 to
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    Guide for the Model RT328 and Model RH348 ISDN Routers Table 7-2 lists and describes the fields for Menu 11.3 - Remote Node Network Layer Options. Table 7-2. Menu 11.3 Remote Node Network Layer Options Fields Field Rem IP Address Rem Subnet Mask My WAN Addr Single User Account Single User
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table 7-2. Menu 11.3 Remote Node Network Layer Options Fields (continued) Field RIP: RIP Direction RIP Version Description This parameter determines how the router handles RIP (Routing Information Protocol). If set to Both (default
  • Netgear RH348 | Reference Guide - Page 79
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table 7-3 lists and describes the fields for Menu 12.1 - Edit IP Static Route. Table 7-3. Edit IP Static Route Menu Fields Field Route Name Active Destination IP Address IP Subnet Mask Gateway IP Address Metric Private Description
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    The call filters are divided into two groups: default call filters and user-defined call filters. The Model RT328/RH348 router has default call filters that filter out administrative packets (for example, RIP packets). The router applies the default filters first and then, if applicable, applies the
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    Guide for the Model RT328 and Model RH348 ISDN Routers For incoming packets, the router applies data filters only. Packets are processed depending on whether a match is made. The router router. Router Filter Structure You can configure up to 12 filter sets, each with up to six rules. For IP user-
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers When you press [Enter], Menu 21.1 - Filter rule is inactive. Refers to the type of filter rule and can display GEN for generic or IP for TCP/IP. The filter rule parameters are displayed here. Refers to More. Y means there are more
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers If the filter type is GEN (generic), the abbreviations the type of rule. When you first enter the filter rule menu, Menu 21.1.1 - TCP/IP Filter Rule is displayed. If you want to configure another type of filter rule, select the
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table 8-4. TCP/IP Filter Rule Menu Fields Field Descriptions Active IP Protocol IP Source Route Destination: IP Addr IP Mask Port # Port # Comp Source: IP Addr IP Mask Port # In this field, you can make the filter rule active (
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table 8-4. TCP/IP Filter Rule Menu Fields (continued) not match the rule parameters are logged. Both-All packets are logged. • Check Next Rule (default) • Forward • Drop If the conditions for the filter rule are not met, you can
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    Guide for the Model RT328 and Model RH348 ISDN Routers Generic Filter Rule This section provides information about configuring the protocol-independent parameters for a generic filter rule for your router to 8. Default = 0. In this field, specify (in hexadecimal) the value that the router should
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table 8-5. Generic Filter Rule Menu Fields what to do with the packet. Three options are available for this field: • Check Next Rule (default) • Forward • Drop Applying a Filter Set After configuring a filter set in Menu 21, you
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Reducing Unnecessary Calls by Windows 95 One example of when to apply a filter set is reducing unnecessary calls by Windows® 95. When using Windows 95 with a dial-up ISDN router, you may need to make some configuration changes to avoid
  • Netgear RH348 | Reference Guide - Page 90
    Guide for the Model RT328 and Model RH348 ISDN Routers You can wait until an erroneous call is placed, then examine this packet header to determine the source and cause. The IP number (53, or 35h=DNS). This packet represents a NetBIOS name service request from a local PC to the DNS server of the ISP.
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Implementing the Filter Now you can proceed to define a call filter to block the three NetBIOS service ports. The Filter Set Configuration Menu is shown in Figure 8-3. To define a call filter: 1. Go to Menu 21 - Filter Set
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers 3. Set "Active" to Yes, and specify the IP Protocol as 17, which is the UDP protocol number (in decimal) from the Assigned Numbers RFC as described on page 8-10. 4. Specify Source Port #137, NetBIOS Naming Service, and set the Port #
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers 5. Define the next IP Pr=17, SA=0.0.0.0, SP=137, DA=0.0.0.0 N D N 2 Y IP Pr=17, SA=0.0.0.0, SP=138, DA=0.0.0.0 N D N 3 Y IP Pr=17, SA=0.0.0.0, SP=139, DA=0.0.0.0 N D N 4 Y IP Pr= 6, SA=0.0.0.0, SP=137, DA=0.0.0.0 N D N 5 Y IP
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Applying the Filter When the filter design is finished, you must tell the router where to IP Addr= 0.0.0.0 Edit IP= No Incoming: Rem Login= Rem Password= ******** Rem CLID= N/A Call Back= N/A Outgoing: My Login= netgear My Password=
  • Netgear RH348 | Reference Guide - Page 95
    Chapter 9 System Maintenance The Model RT328/RH348 router provides diagnostic tools for maintenance. These diagnostic tools include displays of system status, ISDN B channel status, log and trace capabilities, and upgrades to the system software. This chapter describes the use of these tools.
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    collisions. This field displays the name of your router, which you configured in Menu 1 - General Setup. This field displays the version of the current router software. ISDN F/W Version This field displays the version of the current ISDN firmware. Ethernet Address This field displays the Ethernet
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    Guide for the Model RT328 and Model RH348 ISDN Routers of the packet. LAN Packet Which Triggered Last call: (Type: IP) 45 00 00 3C 02 12 00 00 38 01 36 49 Manager connection through Menu 24.2, Terminal Baud Rate. The router supports 9600 (default), 19200, and 38400 bits per second (bps) for
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    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Log and Trace Log and trace tools allow the user to view the error logs and trace records in order to troubleshoot any errors that may occur. The router can also generate system logs (syslogs) to send to other machines. Enter 24 to
  • Netgear RH348 | Reference Guide - Page 99
    Guide for the Model RT328 and Model RH348 ISDN Routers You must configure the parameters to activate syslog (Table 9-4). Table 9-4. System Maintenance - Syslog and Accounting Menu Fields Field Active Syslog IP in dotted-decimal This field is the IP address location to notation such as a.b.c.d
  • Netgear RH348 | Reference Guide - Page 100
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Diagnostic Menu The diagnostic menu allows you to test several functions of your router. From the Main Menu, enter 24 to display Menu 24 - System Maintenance. Enter 4 to display Menu 24.4 - System Maintenance - Diagnostic. The
  • Netgear RH348 | Reference Guide - Page 101
    Guide for the Model RT328 and Model RH348 ISDN Routers Figure 9-2 illustrates an example of a trace display for a successful call when using a TCP/IP Figure 9-3. Trace Display for a Failed TCP/IP Protocol Connection TCP/IP Tools Enter 11 to select the Internet Setup Test. This test checks to see if
  • Netgear RH348 | Reference Guide - Page 102
    Guide for the Model RT328 and Model RH348 ISDN Routers System router onto a disk. NETGEAR highly recommends backing up your router configuration after it is functioning. The procedure for downloading varies depending on the type of terminal software used to access the router. Your terminal software
  • Netgear RH348 | Reference Guide - Page 103
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Software Update Software updates are possible only through the serial cable connection. You cannot use the Telnet Protocol to update the software version of your router. Your serial communications software must have the ability to
  • Netgear RH348 | Reference Guide - Page 104
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Call Control The Model RT328/RH348 router provides call control management functions for the remote node and remote dial-in user. These functions are budget management, blacklist, and call history, which are on the Call Control menu.
  • Netgear RH348 | Reference Guide - Page 105
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Call History The call history function a busy or no-answer phone number is tried before it is put on the blacklist. The default value of 0 disables the blacklist control. • Retry Interval (sec) This parameter specifies the waiting
  • Netgear RH348 | Reference Guide - Page 106
  • Netgear RH348 | Reference Guide - Page 107
    This chapter gives information about troubleshooting your Model RT328/RH348 router. After each problem description, instructions are provided to help you diagnose and solve the problem. Basic Functioning After you turn on power to the router, the PWR LED lights. If the PWR LED does not
  • Netgear RH348 | Reference Guide - Page 108
    connection of the ISDN line, referring to the installation information in this guide. If the physical connection is correct, the problem should be diagnosed using the internal Manager interface. Refer to instructions in this guide regarding the use of the Manager interface. 10-2 Troubleshooting
  • Netgear RH348 | Reference Guide - Page 109
    and Model RH348 ISDN Routers The following two sections explain how to examine the ISDN initialization results and how to perform an ISDN loopback test to verify operation with the phone company. ISDN Initialization or Reset During the power-on initialization, during manual ISDN reset through
  • Netgear RH348 | Reference Guide - Page 110
    Guide for the Model RT328 and Model RH348 ISDN Routers Troubleshooting a TCP/IP Network Using a Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting
  • Netgear RH348 | Reference Guide - Page 111
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Testing the Path from Your PC to a Remote Device After verifying that the LAN path works correctly, test the path from your PC to a remote device. From the Windows run menu, type PING -n 10 followed by the IP address of the remote
  • Netgear RH348 | Reference Guide - Page 112
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers • Verify your IP address in Menu 3.2 and verify the following parameters in Menu 11: - My Login - My Password - Rem IP Addr If the call is connected but quickly terminated, it indicates the possibility of a negotiation problem. • Check
  • Netgear RH348 | Reference Guide - Page 113
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Troubleshooting the Manager Interface Refer to the following instructions if you cannot access the Manager interface by the serial port or by using the Telnet Protocol. If you cannot access the Manager interface by
  • Netgear RH348 | Reference Guide - Page 114
    Guide for the Model RT328 and Model RH348 ISDN Routers To upload romfile0, you must enter the BootModule debug mode with a serial connection to the Manager port: 1. While monitoring the serial port, turn on the router message: Programming successful.... 6. Restart the router. 10-8 Troubleshooting
  • Netgear RH348 | Reference Guide - Page 115
    technical specifications for the Model RT328/RH348 router. General Specification Network Protocol and Standards Compatibility WAN Protocols: PPP, Multilink PPP, BACP Data and Routing Protocols: TCP/IP, RIP-1, RIP-2, DHCP ISDN Standard: National ISDN-1 (North America) AT&T 5ESS Custom (North
  • Netgear RH348 | Reference Guide - Page 116
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Power Adapter North America: United Kingdom: Europe: Japan: All regions (output): Physical Specifications Dimensions: Weight: Environmental Specifications Operating temperature: Operating humidity: Electromagnetic Emissions Meets
  • Netgear RH348 | Reference Guide - Page 117
    sure that you can use all the features of your Model RT328/RH348 router. Ordering the Line To order your ISDN line: 1. Contact the ISDN Ordering Center of your local telephone company to find out what type of ISDN service is available. 2. Provide your telephone company with the proper provisioning
  • Netgear RH348 | Reference Guide - Page 118
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table B-1 summarizes the different switch types supported by your router and the related to order your ISDN line. Provisioning for AT&T 5ESS Switch The AT&T 5ESS switch supports three types of ISDN service: National ISDN-1 (NI-1),
  • Netgear RH348 | Reference Guide - Page 119
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table B-2. Provisioning Features and Settings for National ISDN-1 Services Provisioning Feature Term Type Circuit Switched Voice (CSV) CSV Additional Call Offering (ACO) CSV limit CSV Notification Busy (NB) limit Circuit Switched
  • Netgear RH348 | Reference Guide - Page 120
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table B-4 lists the provisioning features and settings for Point-to-Point ISDN services when using the AT&T 5ESS switch. Table B-4. Provisioning Features and Settings for Point-to-Point Service Provisioning Feature Term Type Call
  • Netgear RH348 | Reference Guide - Page 121
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Table B-5. Provisioning Features and Settings for National ISDN-1 Service Provisioning Feature Signaling Protocol Version Control (PVC) TEI assignment Maximum number of keys (maxkeys) Release key Ringing indicator Electronic Key
  • Netgear RH348 | Reference Guide - Page 122
  • Netgear RH348 | Reference Guide - Page 123
    RH348 router. These codes may vary depending on your service provider. Clearing Codes Table C-1 lists the ISDN call clearing codes. Table C-1. Reason 0 1 2 3 4 6 7 16 17 18 19 21 22 ISDN clearing User busy No user responding No answer from user (user alerted) Call rejected Number changed ISDN
  • Netgear RH348 | Reference Guide - Page 124
    Guide for the Model RT328 and Model RH348 ISDN Routers Table C-1. Reason 26 27 28 29 30 31 34 38 41 42 43 47 50 63 84 88 90 102 127 ISDN Call Clearing Codes (continued) Description Nonselected user (unspecified) Requested facility not subscribed to Service or option not available Call identity in
  • Netgear RH348 | Reference Guide - Page 125
    the Model RT328/RH348 router. These tools can be used to troubleshoot ISDN and PPP connection problems. Several basic tests ISDN line. If this test fails, verify the ISDN hardware connection, the status of your line, and the information entered in Menu 2, ISDN Setup. 2. Try test 5, placing a Manual
  • Netgear RH348 | Reference Guide - Page 126
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers ISDN Protocol Analyzer An ISDN call connection failure can be diagnosed using the ISDN embedded protocol analyzer (EPA) of the Model RT328/RH348 router. The EPA executes from the command line interface within the internal Manager. You
  • Netgear RH348 | Reference Guide - Page 127
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers -----Start Isdn Protocol Analyzer Display----- Start of 97 INFO P=0 NR=7 NS=6 34 bytes Northern American Orig CR=0X03 PD=Q.931 SETUP 1 00000100 INFORMATION ELEMENT : BEARER CAPability 2 00000010 IE length 3 1------- Extension bit
  • Netgear RH348 | Reference Guide - Page 128
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers 1 00110100 INFORMATION ELEMENT : SIGNAL 2 00000001 IE length not continued -00----- Coding standard : CCITT ---0---- Spare ----0000 Location : user 4 1------- Extension bit : not continued -0010000 Cause value : Normal call
  • Netgear RH348 | Reference Guide - Page 129
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Packet Tracing You can diagnose PPP connection failures using the packet trace feature of the Model RT328/ RH348 router. To invoke the packet trace: 1. Access the internal Manager of the router using a serial or Telnet terminal
  • Netgear RH348 | Reference Guide - Page 130
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers rt328> sys trcl cl Program Trace Switch OFF rt328> sys trcl sw on rt328> sys trcp sw on rt328> isdn dial 1 Start dialing for node Dialing chan phone(last 9-digit):40201 ### Hit any key to continue.### Call CONNECT speed
  • Netgear RH348 | Reference Guide - Page 131
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers 119 fe403e 2d7 PNET ppp BACP negotiation started 120 fe4048 0 POU1 ebp=4ac10,seqNum=22 PPP1-XMIT:24 len:12 0000: 80 71 01 13
  • Netgear RH348 | Reference Guide - Page 132
    Reference Guide for the Model RT328 and Model RH348 ISDN Routers Packet Trace Display Format Data packets are time stamped and displayed up to the first 32 bytes. PPP message packets are summarized, but their contents
  • Netgear RH348 | Reference Guide - Page 133
    combining of B channels. The ISDN Basic Rate Interface, composed of two B channels and one D channel. A list of phone numbers that cannot be dialed because of problems connecting in the past. See Caller Line Identification. A feature in which a user dials in to the router, which then disconnects and
  • Netgear RH348 | Reference Guide - Page 134
    Guide for the Model RT328 ISDN Router D channel DHCP DOSBS DOVBS Data Over Speech Bearer Service Dynamic Host Configuration Protocol IP IP Address IPX ISDN ISP Integrated Services (TCP) to form TCP/IP. See local area network. A communications network serving users within a limited geographical area,
  • Netgear RH348 | Reference Guide - Page 135
    Reference Guide for the Model RT328 ISDN Router MRU See Maximum Receive Unit. MSN See Multiple Subscriber Numbering. masquerading A technique by which several hosts share a single IP address for access to the Internet. This process is an extension of Network Address Translator (NAT). See also
  • Netgear RH348 | Reference Guide - Page 136
    Reference Guide for the Model RT328 ISDN Router PPP PSTN Password Authentication Protocol Plain Old Telephone Service Point-to-Point Protocol RFC RIP Routing Information Protocol S/T Interface Service Profile Identifier SPID subnet mask U Interface unnumbered links WAN wide area network See Point-
  • Netgear RH348 | Reference Guide - Page 137
    ISDN Setup menu, 3-9 A/B Adapter field, ISDN Setup menu, 3-9 accounting function, 9-4 Action Matched/Not Matched field Generic Filter Rule menu, 8-8 TCP/IP Filter Rule menu, 8-6 Active field Edit Dial-in User, 6-5 Edit IP Default Dial-in Setup, 6-3 Callback field, Edit Dial-in User , 3-2 router, 2-4
  • Netgear RH348 | Reference Guide - Page 138
    voice bearer service call, 3-7, 4-3, 5-3 Default Dial-in Setup menu, 6-2 Destination field, TCP/IP Filter Rule menu, 8-5 Destination IP Address field, Edit IP Static Route menu, 7-5 DHCP, 1-4, 1-15 DHCP Setup field, Ethernet Setup menu, 3-12 Diagnostic menu, 9-6 Dial Prefix field, ISDN Setup menu
  • Netgear RH348 | Reference Guide - Page 139
    Edit IP Static Route menu, 7-5 ISDN cable, 2-7 checklist, 2-2 clearing codes, C-1 DSS1, 3-9 North American, 2-2, 3-7 ordering lines, B-1 support, 1-3 testing connection, 9-6 troubleshooting, 10-2 ISDN Connection Test field, Diagnostic menu, 9-6 ISDN Data field, ISDN Setup menu, 3-9 ISDN F/W Version
  • Netgear RH348 | Reference Guide - Page 140
    field, Edit Dial-in User, 6-5 port analog voice, 1-3 Ethernet, 1-3 locations, 2-6, 2-7 MGR, 2-7 Phone, testing, 10-7 serial, connecting, 2-9 power, connecting, 3-2 PPP options, editing, 5-4 support, 1-3 PPP Options field, Default Dial-in Setup, 6-2 Private field Edit IP Static Route menu, 7-5 Remote
  • Netgear RH348 | Reference Guide - Page 141
    user, troubleshooting, 10-6 Reset ISDN field, Diagnostic menu, 9-6 Route Name field, Edit IP Static Route menu, 7-5 router concepts, 1-6 Routing Information Protocol, 1-4, 1-6 S security, 1-2, 1-4, 3-14 serial cable, 2-7 serial port, connecting to, 2-9 Session Options field Default Dial-in Setup
  • Netgear RH348 | Reference Guide - Page 142
    U UNIX system, using to configure, 1-5, 2-9, 3-1 User Name field, Edit Dial-in User, 6-5 V Value field, Generic Filter Rule menu, 8-7 W warranty, 1-3 World Wide Web, iii X XMODEM Protocol, 9-8 6 Index
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M-RH348NA-0
May 1998
NETGEAR
, Inc.
A Bay Networks Company
4401 Great America Parkway
Santa Clara, CA 95054 USA
Phone 800-211-2069
Reference Guide for the
Model RT328 and Model
RH348 ISDN Routers