Oki C5200ne PrintSuperVision Configuration Guide
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- Oki C5200ne | PrintSuperVision Configuration Guide - Page 1
PrintSuperVision Configuration Guide 59318401 - Oki C5200ne | PrintSuperVision Configuration Guide - Page 2
up-to-date drivers and manuals are available from the web site: http://www.okiprintingsolutions.com. Trademark Information Oki is a registered trademark of Oki Electric Industry Company, Ltd. Oki Printing Solutions is a registered trademarks of Oki Data Corporation. Microsoft, MS-DOS and Windows are - Oki C5200ne | PrintSuperVision Configuration Guide - Page 3
/New Editions 7 Installation 8 Setup and Configuration 9 Selecting a Default Location/Language 9 Optional Easy Configuration (PSV Professional Edition Only 10 Selecting a Database 10 Selecting a Web Server 12 Assigning Admin Username and Password 13 Configured Your e-mail Server for Alerts - Oki C5200ne | PrintSuperVision Configuration Guide - Page 4
the Device Properties Displayed 70 Searching for a Device 72 Changing Languages 72 Downloading Oki Drivers 73 Print to Remote Locations 74 Creating a Maintenance Log / Managing Supplies Inventory 75 Viewing a Login Log 76 Clearing (Deleting) Logs 77 Public Web Services 78 4 • Contents - Oki C5200ne | PrintSuperVision Configuration Guide - Page 5
Notes, Cautions and Warnings ___________ Note A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored, - Oki C5200ne | PrintSuperVision Configuration Guide - Page 6
Windows server application designed for managing and monitoring network connected printing and copying devices. The core application is server-based and is accessible from any browser enabled device connected to the network. Popular browsers supported in remote trouble shooting • Automatically - Oki C5200ne | PrintSuperVision Configuration Guide - Page 7
. Each edition supports 32 and 64-bit versions of Windows XP, Vista and Windows Server 2000/2003. Upgrades can be easily performed from older versions of PrintSuperVision to version 3.6 or from the Professional edition to the Enterprise Edition without loss of data. Note Upgrading from the Single - Oki C5200ne | PrintSuperVision Configuration Guide - Page 8
it to auto-run. A standard licensing agreement is presented. To install PrintSuperVision Professional Edition, locate the executable file that was downloaded from the Oki website, and click on it. A standard licensing agreement is presented. If you agree with the license agreement click Next. The - Oki C5200ne | PrintSuperVision Configuration Guide - Page 9
Setup Tool at any time. It is available from the Windows Start menu by going to All Programs > PrintSuperVision > service application must not be running. Selecting a Default Location/Language 1. The PSV setup tool displays the location/language selection screen first. 2. Select a default - Oki C5200ne | PrintSuperVision Configuration Guide - Page 10
enabling or disabling the On-Line supplies ordering feature in PSV. Selecting "United States" will enable the On-Line ordering feature while selecting any other and select SQL Compact Edition 3.5 (supported in the Pro version) as well as SQL Server 2005 Express edition 10 • Setup - Oki C5200ne | PrintSuperVision Configuration Guide - Page 11
Compact Edition is not installed on the server, PSV will prompt you to download it from the Microsoft web site. The database section also allows you used database: • back up • export • erase • copy • trim data. 1. Click the Data tab to view these options. 2. From the Setup tab, select the desired - Oki C5200ne | PrintSuperVision Configuration Guide - Page 12
switch to an existing database without saving any data click Change. • To create a new database and copy existing data to the new database click Migrate. Back at to move to the next setup module. Selecting a Web Server PSV supports Microsoft IIS web server and an Embedded Web Server that is packaged - Oki C5200ne | PrintSuperVision Configuration Guide - Page 13
Services and click Next. When IIS is selected from the dropdown menu, an Authentication option appears. If you select Integrated Windows Authentication from the dropdown list, PSV will automatically use your Windows login rights. Enter a new Username and Password for the global Administrator. The - Oki C5200ne | PrintSuperVision Configuration Guide - Page 14
Server for Alerts In order for PSV to send out device related alerts via email, you must first enter the necessary information such as the address of your email server, username, password, the email address of the recipient, etc. 14 • Setup and Configuration - Oki C5200ne | PrintSuperVision Configuration Guide - Page 15
successfully sent using the default setting. 3. If your email server requires authentication, indicate the appropriate username and password in the fields stop the PrintSuperVision Service from the set up menu and select whether the PSV Services should start automatically, manually or are disabled. - Oki C5200ne | PrintSuperVision Configuration Guide - Page 16
Registration You can register your new PrintSuperVision software with Oki Americas or Oki Europe by clicking the Register button. Registering your name and email address with Oki Printing Solutions will help us keep you informed of new product releases and PSV related information. All registration - Oki C5200ne | PrintSuperVision Configuration Guide - Page 17
completing the setup process. 1. Click on the Windows Updates Link to go to: http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us Or Click the IIS Lockdown Wizard link to go to: http://www.microsoft.com/downloads/details.aspx? - Oki C5200ne | PrintSuperVision Configuration Guide - Page 18
Program: Identifying Version Numbers The Program tab is provided as a means to quickly identify the version numbers of each major component in PrintSuperVision. Click Run to complete the setup process and begin using the PSV application. 18 • Setup and Configuration - Oki C5200ne | PrintSuperVision Configuration Guide - Page 19
IP address/printsupervision. If you are the Global Administrator or have Admin rights, click Login, and type your user name and password. does not log in, the two areas that are not accessible are Reports and Services and the following functionality will not be available: • Cannot view, add, or - Oki C5200ne | PrintSuperVision Configuration Guide - Page 20
format. The fields available for data import are the same fields listed in the Add User section. Fields cannot be left empty with the exception of Password. If passwords are not supplied in the text file, PSV will set it to the word "password" by default. 1. Click Options > Users. 2. Select the - Oki C5200ne | PrintSuperVision Configuration Guide - Page 21
. Changing Your Password To change your password 1. Select Options from the main menu. 2. Click Change Password. 3. Enter your current password, your new password and confirm the new password by typing it again. 4. Click Change to save new password. Note The default User name and password is: admin - Oki C5200ne | PrintSuperVision Configuration Guide - Page 22
location, contact person, SNMP community and even images of maps and floor plans which are used • You can assign a subnet or a range of IP addresses (for discovery purposes) to a group, and as an added or Edit a Group 1. Click Printers from the main menu and Printer Groups,Maps from the drop down - Oki C5200ne | PrintSuperVision Configuration Guide - Page 23
add a device to an existing Group 1. Click Printers from the main menu and Printer Groups,Maps from the drop down menu to view a list of groups already created. 2. Click Edit in the Edit Column. 3. Click Add Printer. 4. Select the appropriate device from the Printer drop down menu and click Save. 23 - Oki C5200ne | PrintSuperVision Configuration Guide - Page 24
grouped devices displayed on the Edit Printer Group screen. Adding Maps and Floor Plans to a Group Groups can also have images of maps, floor plans, etc. popular image file formats for maps and floor plans are supported, such as .gif, .jpg, .bmp, or .png. You can assign a map or floor plan image to - Oki C5200ne | PrintSuperVision Configuration Guide - Page 25
or floor plan. Note Remember the individual device must be a member of a group before it can be placed on the map. 4. Click Printers/Printer Groups from the main menu. If you have successfully linked an image with a group, you will see an icon in the map column. 5. Click the map icon and the - Oki C5200ne | PrintSuperVision Configuration Guide - Page 26
7. Click on the image and the device icon will be placed where your mouse pointer is positioned. To move the device icons at any time, click the Place on - Oki C5200ne | PrintSuperVision Configuration Guide - Page 27
from the Device Status Page by clicking the On Map button you will only see that device's icon on the image. To see all devices on the map or floor plan, click Printers > Printer Groups, Maps from the main menu and click the map icon associated with a particular group. 27 • Creating/Editing Groups - Oki C5200ne | PrintSuperVision Configuration Guide - Page 28
PSV is capable of discovering any device that is compliant with Public Printer MIB Specification RFC 3805. Click Start Discovery if you want to flexibility to selectively discover individual subnets or ranges of IP Addresses by simply selecting the appropriate check box and clicking Start Discovery - Oki C5200ne | PrintSuperVision Configuration Guide - Page 29
an option to assign the device to a specific group of devices and associate the group to a specific SNMP community. Enter an IP address, select a group name from the Printer Group drop down menu and type the desired SNMP community. Click Add to save your changes. Similar to adding a single IP - Oki C5200ne | PrintSuperVision Configuration Guide - Page 30
Use the Exclude to exclude a specific IP address or IP address range from the discovery process. 1. Click the Exclude button and select either Exclude IP address or Exclude IP range. Notice that PSV displays all IP Addresses and IP Address Ranges that have been excluded previously. 30 • Discovering - Oki C5200ne | PrintSuperVision Configuration Guide - Page 31
for IP Range, enter the range of IP addresses to exclude and click Save. 3. To include an IP address or IP Address Range that was previously excluded, return to the Discovery section, click the Exclude button, click the IP Address or range of IP Addresses and click Delete. 31 • Discovering Devices - Oki C5200ne | PrintSuperVision Configuration Guide - Page 32
list of devices that have been saved in the local system's Windows Print Queue. The local system is defined as the desktop create a group of devices called My Printers (accessible from the Printer tab in the main menu) by clicking the Add to My Printers check box and then clicking Start Discovery. - Oki C5200ne | PrintSuperVision Configuration Guide - Page 33
box, indicate time frame by entering desired dates and click Show to display the log. Note This feature creates activity logs for all other activities supported in the drop down box. 33 • Discovering Devices - Oki C5200ne | PrintSuperVision Configuration Guide - Page 34
devices is displayed in other areas of PSV, you will see the DNS address name displayed instead of the IP address. This is particularly helpful when an organization uses DHCP. Start Discovery Start icon gray (status icon is displayed in the Printers List). Notice that after 34 • Discovering Devices - Oki C5200ne | PrintSuperVision Configuration Guide - Page 35
that one device address is on each line of the file. As an added feature you may select the way the file is delimited by selecting comma, semi colon or tab. 3. Select an appropriate group name from the Printer Group dropdown box (or leave blank). Click Preview to view the data before importing - Oki C5200ne | PrintSuperVision Configuration Guide - Page 36
from the drop down menu. You will see a list of devices that have been added to the My Printers group. 2. To add a device to the My Printers group, click Add Printer, choose the desired device and click Save. 3. To delete a device, click the trash can icon listed in the right column. Near Me - Oki C5200ne | PrintSuperVision Configuration Guide - Page 37
PSV detects and locates devices that have similar network addresses to the client computer (or browser enabled device) being used to access the PSV application and automatically includes those devices in the Near Me group. From the main menu select Printers > Near Me from the drop down menu. Device - Oki C5200ne | PrintSuperVision Configuration Guide - Page 38
be processed immediately upon receiving updated status from the device, or processed at specified time intervals. 1. To add an email Alert, select Services > Email Alerts from the main menu. 2. Click the Add Email Alert button. 3. Adding an alert requires the following information: • Select a device - Oki C5200ne | PrintSuperVision Configuration Guide - Page 39
Alerts page. 2. Enter the following information and click Save: • Address of the email server • Administrator's email address • Sender's name (placed in the From field in the email header) • Email method • Username and Password for authentication, if required • SMTP Port • TLS or SSL Encryption - Oki C5200ne | PrintSuperVision Configuration Guide - Page 40
correct, click the Send Test Email to Admin button. PSV will attempt to send an email to the address specified. For a description of Email Methods see installation/setup instructions described earlier. 3. Click the Select Properties Button to customize the email message to include additional device - Oki C5200ne | PrintSuperVision Configuration Guide - Page 41
1. To add an event, go back to the Email Alerts page and click the Status Events button. A list of default events is displayed: 2. You can click the name of the Event to see a list of conditions included in that event category. Note PrintSuperVision translates difficult - Oki C5200ne | PrintSuperVision Configuration Guide - Page 42
condition and act upon it. Customizing Status Codes PSV also allows you to customize the severity level of any of the status code conditions. By default, PSV has assigned a pre-defined severity level to each status code, but you may decide that a code is too critical or not critical enough. 42 - Oki C5200ne | PrintSuperVision Configuration Guide - Page 43
1. To modify status codes return to the Email Alerts main page and click the Status Codes button. 2. Scroll through the list of conditions or type in a filter (search) word to narrow your choices. 3. Click on the severity icon listed in the Edit Severity column. 4. Select the new severity level from - Oki C5200ne | PrintSuperVision Configuration Guide - Page 44
The default severity level and the changed severity level are displayed in the Status Codes page. 5. Click your browsers back button to return to the Email Alerts - Oki C5200ne | PrintSuperVision Configuration Guide - Page 45
interval time in hours for basic usage information and in minutes for processing Alerts. To set the data collection interval, 1. Click Services > Data Collection Services from the main menu. 2. Indicate the desired data collection interval times and click Save. To display a log of previous - Oki C5200ne | PrintSuperVision Configuration Guide - Page 46
settings of one device and saves the same settings to a group of similar devices. Note both the origin device and the target devices must be Oki branded devices and must be the same make and model number. 1. Select Tools from the main menu and Cloning from the dropdown box. 2. Locate and - Oki C5200ne | PrintSuperVision Configuration Guide - Page 47
4. Select the radio button for the "origin" device and click Next. 5. Select a compatible "destination" device that will be configured with the same parameters and click Next. 6. Select properties to be cloned and click the Start Cloning button. PSV will apply the values of the selected properties - Oki C5200ne | PrintSuperVision Configuration Guide - Page 48
for making paper source settings and the other to change the web server password on a specific Oki monochrome printer. Additional templates that allow for group configuration to occur can be requested from Oki Printing Solutions based on availability. To use Group Configuration 1. Click the Tools - Oki C5200ne | PrintSuperVision Configuration Guide - Page 49
The new password will be saved to each B6300 device in the selected group as well as in the PSV database for future use and reference. 49 • Group Configuration - Oki C5200ne | PrintSuperVision Configuration Guide - Page 50
: • Search for supply item • Create an order manually • Configure the URL for all on-line ordering • related supply items. Select Printers, Then Items 1. Click the Select printers< then items radio button > Order On-line. The default e-commerce site is http://esales.okidata.com, which can be changed - Oki C5200ne | PrintSuperVision Configuration Guide - Page 51
Printers Click this option for a list of supply items related to the devices that PSV is currently monitoring. Use the list to obtain a description of the supply item and Oki part have the option to manually create a printable supplies order page that contains the supply part number, description and - Oki C5200ne | PrintSuperVision Configuration Guide - Page 52
can: • Use the existing supplies list which obtains its information from http://esales.okidata.com • Edit and add to the existing supplies list • Point PSV to another list • Disable supplies ordering entirely Default Selecting Default continues to use the supplies list that is provided with the PSV - Oki C5200ne | PrintSuperVision Configuration Guide - Page 53
the Online Link check box. This will add the Order Online button into the printer status page and allows users to order supplies on-line. To disable on-line to order supplies on-line. Editing the Supplies List The default supplies ordering information list can also be customized. Editing the Supplies - Oki C5200ne | PrintSuperVision Configuration Guide - Page 54
an e-commerce site other than http:// esales.okidata.com. As an alternative to editing each supply item manually, you may edit the Supplies List XML file that PSV uses for this purpose. Locate the file in the following folder and perform a global search and replace on the old/new URLs. The XML file - Oki C5200ne | PrintSuperVision Configuration Guide - Page 55
Disable Ordering Supplies To completely disable the ability to order supplies either on-line or by manually printing a supplies order page (discussed earlier), click the Disable Supplies Ordering button and click Save. Editing the Supplies List (Optional Link) The Edit Supplies List - Oki C5200ne | PrintSuperVision Configuration Guide - Page 56
and/or print an image with the calendar. 3. Select a date range for the calendar. 4. Select Show expected Empty from the supplies report and Show maintenance items if you wish to be reminded of both supplies and maintenance items (such as fusers and transfer belts). 5. Click the Show Calendar - Oki C5200ne | PrintSuperVision Configuration Guide - Page 57
generate several reports that identify supplies use, predict toner replacement dates, indicate pages printed and export device properties. • Toner Changes Report (see page 58) • Schedule Log Report (see page 60) • Supplied Usage Report (see page 61) • Printed Pages Report (see page 62) • Color/Mono - Oki C5200ne | PrintSuperVision Configuration Guide - Page 58
in screen shot) to save your selections. Toner Changes Report The "Toner Changes" Report shows the dates of the last toner cartridge replacement for a group of devices and indicates if there was any toner remaining at the time of replacement. This report is particularly helpful in identifying wasted - Oki C5200ne | PrintSuperVision Configuration Guide - Page 59
results; by month or by various table sizes to make the data more readable. 3. Indicate either HTML or Excel format and click Show to generate the report. Additional details for toner replacement are available by clicking the toner type links (highlighted in blue). This presents a sub-report that - Oki C5200ne | PrintSuperVision Configuration Guide - Page 60
Select a starting date and time, select a recurring interval for the report to be generated and sent, indicate email recipients and click Save. The toner changes report will be generated and sent to the recipient on the dates and times indicated. Schedule Log Report The Schedule Log Report provides - Oki C5200ne | PrintSuperVision Configuration Guide - Page 61
toner as well as drum, transfer belt and fuser usage. • The report can be created for a group of devices or a single device. • Report data the Show button to run the report. After running the report with the default settings, you can customize the report: 1. Click the Customize button to activate - Oki C5200ne | PrintSuperVision Configuration Guide - Page 62
3. Click the Schedule button to schedule this report to run and be sent to a user via email. 4. Click Schedule Logsto view a running log of scheduled events. Printed Pages Report The printed pages report displays the number pages printed over a period of time by an individual device or by a group of - Oki C5200ne | PrintSuperVision Configuration Guide - Page 63
configure the delivery frequency of the report. 9. Click Schedule Logs for a running log of printed Pages Report events. Color/Mono Pages Report The color/mono pages report displays the color and mono page counts and adjusts for different paper sizes by displaying the equivalent A4/letter size page - Oki C5200ne | PrintSuperVision Configuration Guide - Page 64
Select an individual or group of printers. 4. Enter a desired date range. 5. Choose how the data should be displayed. 6. Click the Counter Values radio button to display mono, color and total page counts as a Schedule Logs button for a running log of the Color/Mono Pages Report events. 64 • Reporting - Oki C5200ne | PrintSuperVision Configuration Guide - Page 65
Oki Printing Solutions are capable of producing a Usage Report that is generated and printed directly from the device. The Usage report tracks black and color consumable has been replaced. Note In most Oki devices, the page count data to PrintSuperVision. • The Collect Data option instructs PSV to - Oki C5200ne | PrintSuperVision Configuration Guide - Page 66
6. Click the Schedule Logs button for a running log of the Color/Mono Pages Report events. As an added convenience PrintSuperVison can enable the Attributes The Export Printers Data option allows you to save all device properties and attributes for all devices PSV monitors. The data can be exported - Oki C5200ne | PrintSuperVision Configuration Guide - Page 67
are not reported by the device, so as a user you must manually enter data into the attribute fields. To add attribute data 1. Select Printers from the main menu. 2. Select Printers from the drop down menu. 3. Click on any status icon (printer icon in the left margin) to link to a print device - Oki C5200ne | PrintSuperVision Configuration Guide - Page 68
even more configuration settings. 1. From the main menu select Printers. 2. Click Printers from the drop down menu to display a list of print devices. 3. Click on the highlighted IP address of a device and enter the Username and Password if required. 4. Once you have logged into the device's web - Oki C5200ne | PrintSuperVision Configuration Guide - Page 69
manually run reports. Viewing device status To view a list of devices that were previously discovered, select Printers from the main menu and click either Printers, My printers, or Near Me. • Printers printer icons in the left margin are now color , such as toner or drum replacement, cassette drawer - Oki C5200ne | PrintSuperVision Configuration Guide - Page 70
At any time, you may customize the device properties you wish to display on the Printers Page, with the exception of IP address which is always displayed. 1. Select Printers from the main menu. 2. Select Printers from the drop down menu. 3. Click the Select Properties link located just above the - Oki C5200ne | PrintSuperVision Configuration Guide - Page 71
4. Select the properties that you wish to display for each device. Notice too that you may select the device attributes that have been entered manually such as the city, state or postal code that pertains to the location of the device. 5. Click on the desired check boxes . 6. Click Save at - Oki C5200ne | PrintSuperVision Configuration Guide - Page 72
Searching for a Device From the Printers Page you can use two methods to locate a particular device. 1. Click Models for a list of devices. 2. Select the model name of the device and click - Oki C5200ne | PrintSuperVision Configuration Guide - Page 73
. This feature saves time by eliminating the need to navigate, locate, and download drivers from the appropriate Oki website. Note The driver search and download feature is only available when United States/English is selected as the Locale during setup. 1. Select Tools from the main menu. 2. Select - Oki C5200ne | PrintSuperVision Configuration Guide - Page 74
Print to Remote Locations PrintSuperVision can even send print jobs from a centralized location to many remote devices at one time. For example, an in-house graphic designer can create marketing material for their branch offices and use PrintSuperVision's Multi-File Printing Feature to distribute - Oki C5200ne | PrintSuperVision Configuration Guide - Page 75
The Maintenance Log feature allows you to keep track of services performed on individual devices and acts as tool to help keep track of supply items kept in your inventory including the price you paid for the item. All of the data in this area must be entered by the user. 1. Select - Oki C5200ne | PrintSuperVision Configuration Guide - Page 76
. Select the appropriate device from the drop down list, enter the date the service occurred, and add comments and the cost of the service. Click Save and a record of the service call is saved. Viewing a Login Log The login log simply tracks who has logged into the system during a specific time - Oki C5200ne | PrintSuperVision Configuration Guide - Page 77
date interval and click Show. Clearing (Deleting) Logs To save disk space you may choose to clear (delete) all report logs, maintenance logs and login logs. 4. Select Options from the main menu. 5. Select Clear Logs from the drop down box. 6. Enter the date range, choose a specific device (or all - Oki C5200ne | PrintSuperVision Configuration Guide - Page 78
from the main menu. 2. Select Public Web Services from the drop down box. Six samples test applications are provided and explained below: Sample Test Applications • AboutVersion - Shows the PSV version number • Address2 printers - Provides the details of a specific device • GetProperties - Shows
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59318401
PrintSuperVision
Configuration Guide