Panasonic TG3032B Expandable Digital Cordless Phone
Panasonic TG3032B Manual
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UPC - 037988477647
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- Panasonic TG3032B | Expandable Digital Cordless Phone - Page 1
Instructions 2.4 GHz Expandable Digital Cordless Phone Model No. KX-TG3021 2.4 GHz Expandable Digital Cordless Answering System Model No. KX-TG3031 with 2 Handsets Model No. KX-TG3032 with 3 Handsets Model No. KX-TG3033 2.4 GHz Digital Cordless Answering System with 4 Handsets Model No. KX-TG3034 - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 2
Product information 3 Accessory information 4 Important safety instructions 6 For best performance 8 Preparation Setting up Troubleshooting 41 FCC and other information 46 Specifications 49 Customer services 50 Warranty 51 Index Index 53 2 For assistance, please visit http://www.panasonic - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 3
purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models: KX-TG3021 KX-TG3031 KX-TG3032 KX-TG3033 KX-TG3034 Notable feature differences among the following models Model no. KX-TG3021 KX-TG3031 KX-TG3032 KX-TG3033 KX-TG3034 Answering system - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 4
No. Accessory item Order number KX-TG KX-TG KX-TG KX-TG KX-TG 3021S/ 3032B 3033S 3034B 3034S KX-TG 3031S 1 AC adaptor for PQLV203 PQLV208 charger - 1 2 3 3 *1 The handset cover comes attached to the handset. 1 2 3 4 5 6 7 4 For assistance, please visit http://www.panasonic.com/help - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 5
expand the phone system by registering optional handsets to a single base unit. L A maximum of 4 total handsets (included and optional) can be registered to a single base unit. L KX-TG3034: An additional handset cannot be registered. Handset (optional): KX-TGA300 Sales and support information L To - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 6
to an authorized service center when service is required. cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use the product to report a gas leak, when in the vicinity of the leak. SAVE THESE INSTRUCTIONS 6 For assistance, please visit http://www.panasonic - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 7
or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211PANA (1-800-211-7262). L Do not spill with the product only, in accordance with the instructions and limitations specified in this manual. Medical L Consult the manufacturer of any personal - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 8
care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care noise The base unit and other compatible Panasonic units use radio waves to communicate with other phones. - avoid facing radio frequency transmitters, such as external antennas of mobile phone - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 9
firmly (C). L Use only the included Panasonic AC adaptor PQLV203. If you subscribe to a DSL service Please attach a noise filter (contact Panasonic T-adaptor (page 5). Setting up the handset Connecting the AC adaptor Available model: KX-TG3032/KX-TG3033/ KX-TG3034 L Use only the included Panasonic - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 10
Then close the handset cover (C, D). B C A D Important: L Use only the rechargeable Panasonic battery noted on page 5. Attention: Charge contacts L Model shown is KX-TG3021. Charger: Available model: KX-TG3032/KX-TG3033/ KX-TG3034 A nickel metal hydride battery that is recyclable powers the - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 11
needs to be charged, the handset beeps intermittently during use. Panasonic battery performance Operation While in use (talking) While not in and let it charge for 7 hours. Symbols used in these operating instructions Symbol Meaning { } The words in the Button name/ brackets indicate - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 12
Preparation Controls Base unit (KX-TG3021) Base unit (KX-TG3031/KXTG3032/KX-TG3033/KXTG3034) ABC CB A {LOCATOR} B IN USE indicator C Charge contacts D E A F G H I NML K (Microphone) L { - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 13
keys C Headset jack D {C} (TALK) E Navigator key ({^} {V} {}) F {s} (SP-PHONE) G {*} (TONE) H {FLASH} {CALL WAIT} I Microphone J Charge contacts K Lanyard/strap directly above it on the display. 5 10:30AM [1] View Phone KCID book L Display Handset display items Displayed item J 5 - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 14
save. i {OFF} Voice guidance language Available model: KX-TG3031/KX-TG3032/ KX-TG3033/KX-TG3034 You can select either "English" or "Español to your telephone line service. The default setting is "Tone". "Tone": For tone dial service. "Pulse": For rotary/pulse dial service. 1 {MENU} panasonic.com/help - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 15
Select the desired phone number. 3 {Erase} i {Yes} i {OFF} PAUSE button (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. When storing ringer volume (page 24). For assistance, please visit http://www.panasonic.com/help 15 - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 16
the phone, you will hear a Call Waiting tone. Please contact your telephone service provider for details and availability of this service in your area. Press {CALL WAIT} to answer the 2nd call. L To switch between calls, press {CALL WAIT}. 16 For assistance, please visit http://www.panasonic.com - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 17
off manually. 1 KX-TG3034: - 4 parties (including 1 outside party) Handset voice enhancer This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand (page 25). For assistance, please visit http://www.panasonic - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 18
1 {Phonebook} 2 {Add} 3 Enter the name (max. 16 characters). i {Next} 4 Enter the phone number (max. 32 digits). i {Next} i {Save} L To add other items, repeat from step 2. the desired item. 4 Press {C} to dial the phone number. 18 For assistance, please visit http://www.panasonic.com/help - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 19
table, page 18). i {Next} 3 Edit the phone number if necessary. i {Next} i {Save} dial This feature allows you to dial phone numbers in the handset phonebook while you phonebook, without having to dial manually. 1 During an outside call, L If you have rotary/pulse service, you need to press {*} - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 20
service of your telephone service provider. Caller ID features When an outside call is being received, the calling party's name and phone Caller ID service. - " a phone number stored service provider for details and availability of this service phone number before calling back You can edit a phone - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 21
Service 3 Press {Edit} repeatedly until the phone number is shown in the desired format. 1 Local phone number Example: 321-5555 2 Area code - Local phone number Example: 555-321-5555 3 1 - Area code - Local phone } 2 {All erase} i {Yes} For assistance, please visit http://www.panasonic.com/help 21 - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 22
page 24) L Mainly the direct command method is used in these operating instructions. Programming by scrolling through the display menus 1 {MENU} 2 Press {V} (KX-TG3031/ KX-TG3032/ KX-TG3033/ KX-TG3034) V.M. access Alarm Ringer setting Set date & time Voice enhancer Copy phonebook Customer support - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 23
36 Deregistration 36 Display 14 Voice prompt*1 14 (KX-TG3031/ KX-TG3032/ KX-TG3033/ KX-TG3034) *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. For assistance, please visit http://www.panasonic.com/help 23 - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 24
{3}: {0}: Off {1}: Pulse {2}: System Page setting*1 - 26 - 16 - 21 - 19 - 19 r 14 - 36 - 36 - - - - - 32, 34 - - - - r 14 24 For assistance, please visit http://www.panasonic.com/help - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 25
Manual - {1}: {0}: Off {1}: On {0}: - 34 r 33 - 17 KX-TG3021 only Feature Change language (Display language) Feature code {0}{8} Setting code {1}: {2}: Español System Page setting*1 - 14 KX-TG3031/KX-TG3032/KX-TG3033/KX-TG3034 http://www.panasonic.com/help 25 - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 26
ID service and phone support The handset can display the Internet address where you can download the operating instructions or get further information for this product using your computer. {MENU} i {V}/{^}: "Customer support" i {Select} i {OFF} 26 For assistance, please visit http://www.panasonic - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 27
system Available model: KX-TG3031/KX-TG3032/ KX-TG3033/KX-TG3034 This unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. Important: L Only is turned on again. For assistance, please visit http://www.panasonic.com/help 27 - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 28
, the previous message is played. Erasing all messages Press {ERASE} 2 times while the unit is not being used. 28 For assistance, please visit http://www.panasonic.com/help - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 29
previous message is played. *2 To resume operation, press a command key within 15 seconds, or the voice guidance will start. For assistance, please visit http://www.panasonic.com/help 29 - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 30
remotely. Using the answering system remotely 1 Dial your phone number from a touch tone phone. 2 After the greeting message starts, enter your remote announces the available remote commands (page 30). See the Spanish Quick Guide for details. Note: L If you do not press any dial panasonic.com/help - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 31
phone number. 2 Let the phone ring service package that includes Caller ID, Call Waiting, Voice Mail, and unlimited local/ regional/long distance calls, please note the following: L To use the Voice Mail service provided by your telephone service For assistance, please visit http://www.panasonic - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 32
than the Voice Mail service provided by your telephone service provider, please contact your telephone service provider to deactivate your Voice Mail service. If your telephone service provider cannot do this time is shortened (page 11). 32 For assistance, please visit http://www.panasonic.com/help - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 33
Mail service. - Your telephone service provider does not send Voice Mail tones. - Your phone service provider. Turning VM tone detection on/off The default setting is "On". 1 {MENU} i {0}{7}{2} 2 {V}/{^}: Select the desired setting. 3 {Save} i {OFF} For assistance, please visit http://www.panasonic - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 34
to dial your access number manually. Message alert You can select whether or not the message indicator on the handset flashes slowly when there are new recorded messages in the Voice Mail system. The default setting is "off". Important: L KX-TG3031/KX-TG3032/KX- TG3033/KX-TG3034 If there are new - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 35
handset by paging it. 1 Base unit: {LOCATOR} L The handset beeps for 1 minute. 2 To stop paging: Base unit: Press {LOCATOR}. Handset: KX-TG3021 Press {OFF}. KX-TG3031/KX-TG3032/KXTG3033/KX-TG3034 Press {INTERCOM}, then press {OFF}. For assistance, please visit http://www.panasonic.com/help 35 - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 36
1 Handset: {MENU} i {0}{0}{1} 2 Base unit: KX-TG3021 Press and hold {LOCATOR} until the IN USE indicator flashes. KX-TG3031/KX-TG3032/KXTG3033/KX-TG3034 Press and hold {LOCATOR/ INTERCOM} until the IN battery to prevent malfunctioning. 36 For assistance, please visit http://www.panasonic.com/help - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 37
use round cut out at the bottom of the adaptor if you are using the 4 inches phone plate), then sliding the unit down to secure it. Connect the AC adaptor to power outlet ( AC, 60 Hz) 83 mm 102 mm (3 1/4 inches) (4 inches) 1 2 For assistance, please visit http://www.panasonic.com/help 37 - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 38
the adaptor (B). A Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 5. B Charger Available model: KX-TG3032/KX-TG3033/ KX-TG3034 1 Drive the screws (not included) into the wall. 25.4 mm (1 inch - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 39
Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message All handsets are registered. Busy Error or charger. Lift the handset and press the button again. For assistance, please visit http://www.panasonic.com/help 39 - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 40
's registration may have been canceled. Re-register the handset (page 36). L You have not stored the Voice Mail access number. Store the number (page 33). *1 KX-TG3031/KX-TG3032/KX-TG3033/KX-TG3034 40 For assistance, please visit http://www.panasonic.com/help - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 41
telephone service provider. L New messages have been recorded. Listen to the new messages (page 28).*1 L New Voice Mail messages have been recorded. Listen to the new Voice Mail messages (page 34). *1 KX-TG3031/KX-TG3032/KX-TG3033/KX-TG3034 For assistance, please visit http://www.panasonic.com - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 42
program items. I cannot set the alarm. While programming, the handset starts to ring. Battery recharge Problem I fully charged the battery, but 7 continues to flash, or 8 is displayed. The handset display and "Charging" is displayed. 42 For assistance, please visit http://www.panasonic.com/help - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 43
Make sure that you have long distance service. L The called handset is too far from the base unit. L The called handset is in use. Try again later. L The base unit is in use. Try again later. *1 KX-TG3031/KX-TG3032/KX-TG3033/KX-TG3034 For assistance, please visit http://www.panasonic.com/help 43 - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 44
call. Cause/solution L You have not subscribed to Caller ID service. Contact your telephone service provider to subscribe. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, disconnect the unit from the equipment and plug - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 45
Useful Information Answering system (KX-TG3031/KX-TG3032/KX-TG3033/KX-TG3034) Problem I cannot listen to messages from a remote location. The unit does not record new messages. I cannot operate the answering system. Cause/solution L A touch tone phone is required for remote operation. L Enter the - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 46
If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 47
Section 68.316. When you hold the phone to your ear, noise might be heard in ) when using this phone. Consult with your audiologist using this phone. CAUTION: Any accordance with the instructions, may cause harmful radio/TV technician for help. Some cordless telephones operate at frequencies that may - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 48
Useful Information interference is experienced, move the cordless telephone further away from the TV or VCR. This FCC RF exposure requirements. Notice ENERGY STAR As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 49
lb.) 125 mW (max.) Ni-MH battery (3.6 V, 650 mAh) Charger (KX-TG3032/KX-TG3033/KX-TG3034) Dimensions Mass (Weight) Power consumption Power supply Approx. height 68 mm × in these instructions may vary slightly from the actual product. For assistance, please visit http://www.panasonic.com/help - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 50
Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: [email protected] You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 51
original purchaser and only covers products purchased as new. Mail-In Service For assistance in the continental U.S.A. in obtaining repairs please ship the product prepaid to: Panasonic Service and Technology Company Customer Service Center 4900 George McVay Drive Suite B Door #12 McAllen, TX - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 52
the problem is not handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. 52 For assistance, please visit http://www.panasonic.com - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 53
ID service: 20 Caller list: 20, 21 Chain dial: 19 CID (Caller ID): 20 Conference calls: 36 Connections: 9 Customer support: 26 24, 25 Rotary service: 17 S Soft keys: 13 SP-phone: 15 T Time adjustment: 25 Toll saver: 31 Tone: 17 Transferring calls: 36 Troubleshooting: 41 TTY: panasonic.com/help 53 - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 54
Notes 54 For assistance, please visit http://www.panasonic.com/help - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 55
Notes For assistance, please visit http://www.panasonic.com/help 55 - Panasonic TG3032B | Expandable Digital Cordless Phone - Page 56
, detailing the symptom, to the outside of the carton. L Send the unit to Panasonic Service and Technology Company Customer Service Center, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These
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This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your telephone service
provider.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
for customers in the U.S.A. or Puerto
Rico.
Charge the handset battery for 7 hours before initial use.
Operating Instructions
2.4 GHz Expandable Digital Cordless Phone
Model No.
KX-TG3021
2.4 GHz Expandable Digital Cordless
Answering System
Model No.
KX-TG3031
with 2 Handsets
Model No.
KX-TG3032
with 3 Handsets
Model No.
KX-TG3033
2.4 GHz Digital Cordless
Answering System
with 4 Handsets
Model No.
KX-TG3034
Model shown is KX-TG3021.