Plantronics Blackwire 500 Blackwire C510M/C520M User Guide
Plantronics Blackwire 500 Manual
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- Plantronics Blackwire 500 | Blackwire C510M/C520M User Guide - Page 1
Blackwire™ C510M/C520-M USB Corded Headset User Guide TM - Plantronics Blackwire 500 | Blackwire C510M/C520M User Guide - Page 2
Call 7 Incoming/Outgoing Calls 7 Adjust Your Headset Volume 8 Mute a Call 8 Optional Plantronics Spokes software 9 Plantronics Control Panel 9 Applications tab 9 Preferences tab 10 About tab 10 Plantronics Update Manager 11 Troubleshooting 12 Headset 12 Microsoft Lync/Office Communicator usage 13 - Plantronics Blackwire 500 | Blackwire C510M/C520M User Guide - Page 3
Plantronics product. This guide contains instructions for setting up and using your Blackwire C510-M/C520-M headset. Please refer to the safety instructions in the quick start guide for important product safety information prior to installation or use of the product. Computer • Supported Operating - Plantronics Blackwire 500 | Blackwire C510M/C520M User Guide - Page 4
What's in the package Blackwire C510M Headset with inline controller (monaural) Blackwire C520M Headset with inline controller (stereo) Carrying case 4 - Plantronics Blackwire 500 | Blackwire C510M/C520M User Guide - Page 5
muted Smart Sensor™technology Sensors detect whether or not you are wearing the headset. Sensors are located in the speaker capsule on the microphone boom side. Smart Sensor Feature Function Auto Answer Calll When you are not wearing your headset and have an incoming call on your PC, put on the - Plantronics Blackwire 500 | Blackwire C510M/C520M User Guide - Page 6
Wearing Your Headset Fit Headset 1 Slide the headband until it fits comfortably over both ears. 2 If still too tight, stretch the headband for better comfort. 3 For optimal voice clarity, bend the boom and place the microphone close to mouth. 6 - Plantronics Blackwire 500 | Blackwire C510M/C520M User Guide - Page 7
Audio tab set the Plantronics C510/C520 device for the Sound Playback. 4 Place a call using the Microsoft Lync software. Incoming/Outgoing Calls 1 To place a call Dial number using Microsoft Lync/Office Communicator 2 To answer a call • Put on headset to answer call with Smart Sensor technology - Plantronics Blackwire 500 | Blackwire C510M/C520M User Guide - Page 8
inline control to increase listening volume. 2 Press the volume down button ( ) on the headset inline control to decrease listening volume. Mute a Call 1 During a call, press the mute button on the headset inline control to mute the microphone. When mute is on, the mute LED is solid red (you will - Plantronics Blackwire 500 | Blackwire C510M/C520M User Guide - Page 9
Panel. Install Spokes software by visiting plantronics.com/software and click on the download button. To start this utility, click Start > Programs > Plantronics > Plantronics Control Panel. Applications tab The Applications tab displays the status of Plantronics support for various applications - Plantronics Blackwire 500 | Blackwire C510M/C520M User Guide - Page 10
, Mute or Do Nothing • General use • Lync presence based on wearing state When headset is put on, or removed set presence to: Available, Busy, Do not disturb, Be right back or Offline About tab Provides online access to the user guide and support and displays your headset system's information. 10 - Plantronics Blackwire 500 | Blackwire C510M/C520M User Guide - Page 11
Manager, you can download new software and firmware versions when they are available. To change settings such as checking for updates manually or automatically or to install new updates, go to the Start menu > Programs > Plantronics > Plantronics Update Manager. Check for Updates Automatically - Plantronics Blackwire 500 | Blackwire C510M/C520M User Guide - Page 12
Troubleshooting Headset I cannot hear caller. Callers cannot hear me. Listening volume is too low. Press the volume up button on the headset. The USB headset is not set as the default audio device. Use the audio settings in your sound control panel/preferences to select your headset as the - Plantronics Blackwire 500 | Blackwire C510M/C520M User Guide - Page 13
is distorted or I hear an echo in the headset. Reduce speaking volume on the PC using Microsoft Lync/Office Communicator. Point microphone towards your chin. If the distortion is still present, lower the volume using the Volume ( - ) button. The "Auto Answer call" function is not working. Make - Plantronics Blackwire 500 | Blackwire C510M/C520M User Guide - Page 14
HELP? www.plantronics.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States Plantronics BV South Point Building C Scorpius 140 2132 LR Hoofddorp Netherlands © 2013 Plantronics, Inc. All rights reserved. Plantronics, the logo design, and Blackwire are trademarks or
Blackwire
™
C510-
M/C520-M
USB Corded Headset
User Guide
TM