Ricoh Aficio MP 4002 User Guide

Ricoh Aficio MP 4002 Manual

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  • Ricoh Aficio MP 4002 | User Guide - Page 1
    You Can Do with This Machine Getting Started Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Appendix For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. Read this manual carefully before you use this machine and keep it
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    Functions 14 You Can Print Data Using Various Functions 15 You Can Utilize Stored Documents...16 You Can Send and Receive Faxes without Paper 17 You Can Send and Receive Faxes Using the Internet 19 You Can Send and Receive Faxes by Using the Machine without Fax Unit Installed 21 You
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    -Sided Combine...67 Copying onto Custom Size Paper from the Bypass Tray 70 Copying onto Envelopes...71 Copying onto Envelopes from the Bypass Tray 71 Copying onto Envelopes from the Paper Tray 72 Finishing...73 Staple...73 Punch...75 Storing Data in the Document Server...78 4. Fax Basic
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    a Document...89 Sending Stored Documents...90 Printing the Journal Manually...92 5. Print Quick Install...93 Displaying the Printer Driver Properties...94 Standard Printing...95 When Using the PCL 6 Printer Driver...95 Locked Print...96 Sending a Locked Print File...96 Printing a Locked Print File
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    Specifying Scan Settings...118 7. Document Server Storing Data...119 Printing Stored Documents...121 8. Web Image Monitor Displaying Top Page...123 Viewing Received Fax Documents Using Web Image Monitor 125 9. Adding Paper and Toner Loading Paper into Paper Trays...127 Loading Paper into the Bypass
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    INDEX...219 5
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    Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper on the machine's display or control panels. Indicates instructions stored in a file on a provided CD-ROM. (mainly Europe
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    • 220-240 V (mainly North America) If the label contains the following, your machine is a region B model: • CODE XXXX -17, -18, -57, -58 • 120-127 V • Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model, refer to the metric units. If your
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    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder ADF • Large capacity tray LCT 8
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    / Document Server . See "Combine Two Originals", Fax . Printing received faxes on both sides of sheets (2 Sided Print) See "Two-Sided Printing", Fax . Converting received faxes to electronic formats (Paperless Fax) See "Confirming/Printing/Deleting Received and Stored Documents", Fax . Sending files
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    Files on a Removable Memory Device", Scan . Converting transmitted faxes to electronic formats and sending them to a computer See "Overview of Folder Transmission Function", Fax . Managing and using documents converted to electronic formats (Document Server) See "Relationship between Document Server
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    the Address Book", Fax . See "Entering an E-mail Address Manually", Scan . Using Web Image Monitor to register destinations from a computer See "Registering Internet Fax Destination Information Using Web Image Monitor", Fax . Downloading destinations registered in the machine to the LAN-Fax driver
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    initial settings (Program as Defaults (Copier/Document Server/Fax/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions . Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print . Changing the initial settings of
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    to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. • You can display only the icons of functions and shortcuts that you use. • You can change the order of the function and shortcut icons. • For details about the features on the [Home] screen, see
  • Ricoh Aficio MP 4002 | User Guide - Page 16
    , Combine, Booklet, and Magazine allow you to save on paper by copying multiple pages onto single sheets. • You can copy onto various types of paper such as envelopes and OHP transparencies. • The finisher allows you to sort, staple, and punch holes in your copies. • See Copy/ Document Server . 14
  • Ricoh Aficio MP 4002 | User Guide - Page 17
    machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application. • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver
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    send stored files via the network. You can also change print settings and print multiple documents (Document Server). CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server
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    . CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Fax . Transmission You can send a fax from your computer over the network (Ethernet or
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    1. What You Can Do with This Machine CJQ605 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. • For details about the machine's settings, see "Network Settings
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    mail messages via Internet Fax or from computers (Internet Fax Reception and Mail to Print). • Internet Fax compatible machines and computers that have e-mail addresses can receive email messages via Internet Fax. IP-Fax The IP-Fax function sends or receives documents between two facsimiles directly
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    1. What You Can Do with This Machine • For details about how to transmit and receive documents over the Internet, see "Transmission" and "Reception", Fax . 20
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    unit on the client-side machine and remote machine. • The procedure for sending faxes is as same as that of for the machine with the fax unit. When a job has finished, confirm results displayed on sending history or printed on reports. • You can forward the received documents from the remote machine
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    ). You can save scan files in the delivery server or send them to a folder in a computer on the same network. • You can use Web Services on Devices (WSD) to send scan files to a client computer. *1 The ScanRouter delivery software is no longer available for sale. • See Fax , Scan , or Connecting the
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    ) CJQ608 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization. • By setting passwords, you can prevent unauthorized access
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    the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings. • See Connecting the Machine/ System
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    copy, showing that the copy is unauthorized. • Using the printer driver, you can embed text in the printed document for unauthorized copy prevention. If the document is copied, scanned, or stored in a Document Server by a copier or multifunction printer, the embedded text appears conspicuous in the
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    1. What You Can Do with This Machine 26
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    Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe and Asia) • Do not obstruct the will automatically feed the originals one by one. The ADF scans both sides of an original one side at a time. 27
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    To operate the machine, the main power switch must be on. If it is off, open the cover and turn the switch on. 5. Control panel See p.37 "Guide to the Names and Functions of the Machine's Control Panel". 6. Internal tray 1 Copied/printed paper and fax messages are delivered here. 7. Front cover
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    holes Prevent overheating. 2. Bypass tray Use to copy or print on OHP transparencies and label paper (adhesive labels). 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 4. Extender Pull this extender out when loading sheets larger
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    2. Getting Started Guide to Components (mainly North America) • Do not obstruct scans both sides of an original one side at a time. 2. Exposure glass Place originals face down here. 3. Ventilation holes Prevent overheating. 4. Main power switch To operate the machine, the main power switch must
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    See p.37 "Guide to the Names and Functions of the Machine's Control Panel". 6. Internal tray 1 Copied/printed paper and fax messages are delivered here. 7. Front cover Open to access the inside of the machine. 8. Paper trays (trays 1-2) Load paper here. 9. Lower paper trays Load paper here. Front
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    2. Getting Started 4. Extender Pull this extender out when loading sheets larger than A4 , 81/2 × 11 5. Lower right cover Open this cover when a paper jam occurs. in the bypass tray. Rear and left view 1 1 1 CJS303 1. Ventilation holes Prevent overheating. 32
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    Options Guide to Functions of the Machine's External Options Europe and Asia) (mainly 12 9 8 1 2 11 7 6 10 5 4 1. Exposure glass cover Lower this cover over originals. 2. ADF Load a stack of originals here. They will feed in automatically. 3. Tray 3 (LCT) Holds up to 2,000 sheets of paper
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    tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 10. Finisher SR3120 Sorts, stacks, staples, and punches multiple sheets of paper. Consists of the following paper trays: • Finisher upper tray • Finisher shift tray 11. Booklet Finisher
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    to Functions of the Machine's Options Guide to Functions of the Machine's External Options America) (mainly North 11 8 1 7 10 6 5 9 4 3 2 CJS305 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you
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    this as the output tray, copied/printed paper and fax messages are delivered here face down. 9. Finisher SR3120 Sorts, stacks, staples, and punches multiple sheets of paper. Consists of the following paper trays: • Finisher upper tray • Finisher shift tray 10. Booklet Finisher SR3110 Sorts, stacks
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    Guide to the Names and Functions of the Machine's Control Panel This illustration shows the control panel of the machine with options fully installed. 12 3 456 7 8 9 20 10 default. You can register often used functions, programs, and Web pages Program] key (copier, Document Server, facsimile, and
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    ) Press to confirm values entered or items specified. 13. [Start] key Press to start copying, printing, scanning, or sending. 14. [Sample Copy] key Press to make a single set of copies or prints to check print quality before making multiple sets. See "Sample Copy", Copy/ Document Server . 15. [Stop
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    (facsimile and printer mode) Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer. See Fax and Print . 20. Communicating indicator, Receiving File indicator, Confidential File indicator • Communicating indicator Lights continuously during data transmission and
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    7 CJS052 1. [Copier] Press to make copies. For details about how to use the copy function, see Copy/ Document Server . 2. [Facsimile] Press to send or receive faxes. For details about how to use the fax function, see Fax . 3. [Scanner] Press to scan originals and save images as files. For details
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    . 9. [Document Server] Press to store or print documents on the machine's hard disk. For details about how to use the Document Server function, see Copy/ Document Server . Adding Icons to the [Home] Screen You can add shortcuts to programs stored in copier, facsimile, or scanner mode, or Web pages
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    [Add]. 6. Select the function or shortcut icon you want to add. 7. Click [OK] four times. Adding icons to the [Home] screen using the User Tools In the following procedure, a shortcut to a copier program is registered to the [Home] screen. 1. Register a program. 2. Press the [User Tools/Counter] key
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    4. Press [Add Icon]. How to Use the [Home] Screen 5. Press the [Program] tab. 6. Make sure that [Copier Program] is selected. 7. Select the program you want to add. 43
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    2. Getting Started 8. Specify the position where [Blank] is displayed. 9. Press [OK]. 10. Press the [User Tools/Counter] key. • Press [ ] on the upper-right corner of the screen to check the position on the simple screen. 44
  • Ricoh Aficio MP 4002 | User Guide - Page 47
    is different. • Copier: 25 programs • Document Server: 25 programs • Facsimile: 100 programs • Scanner: 25 programs The following settings can be registered to programs: Copier: Original type, density, Special Original, paper tray, Store File (except for User Name and Password), Create Margin
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    Started 1. Press the [Home] key on the top left of the control panel, and press the [Copier] icon on the [Home] screen. CJS049 2. Edit the copy settings so all functions you want to store in a program are selected. 3. Press the [Program] key. CJU601 4. Press [Program]. 5. Press the program number
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    name varies depending on the functions as follows: • Copier: 34 characters • Document Server: 34 characters • Facsimile: 20 characters • Scanner: 34 characters • When a specified program is registered as the default, its values become the default settings, which are displayed without pressing the
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    to eight pages onto one side of a sheet, so that you can you to save paper. Scanner mode Program name Easy PDF scan High compression scan Long-term storage scan Program description Select [Full Colour: Text / Photo] in [Scan Settings]. In [Send File Type / Name], select [PDF] under [File Type] and
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    Dividing file scan High resolution scan Batch document scan Program description Select [Mixed Original Sizes] in [Scan Settings], and specify a paper size in the initial display. You can skip this procedure to unify the size when reprinting scanned data. In [Send File Type / Name], specify [PDF
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    given above are just examples. You can assign any name to a program according to your objectives. • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended. 50
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    On/Off the Power Turning On/Off the Power The main power switch is on the left side of the machine. Turning off this switch makes the main power indicator on the right side of the control panel go off. When this is done, machine power is off. When the fax unit is installed, fax files in memory may
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    • Make sure to turn off the main power switch before pulling out the power plug. Not doing so may result in damage to the hard disk or memory, leading to malfunctions. • Do not turn off the power while the machine is in operation. 1. Open the main power switch cover, and then turn off the main
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    . • Ask the user administrator for the Login User Name, Login Password, and User Code. For details about user authentication, see Security Guide . • User Code to enter on User Code Authentication is the numerical value registered in the Address Book as "User Code". User Code Authentication Using
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    press [OK]. 3. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP
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    correctly. 2. Place the original face down on the exposure glass. The original should be aligned to the rear left corner. Start with the first page to be copied. 1 CJW001 1. Positioning mark 3. Lower the ADF or the exposure glass cover. Placing Originals on the Exposure Glass (mainly North America
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    1. Positioning mark 3. Lower the ADF. Placing Originals in the Auto Document Feeder Be sure not to block the sensor or load the original untidily. Doing so may cause the machine to detect the size of the original incorrectly or display a paper misfeed message. Also, be sure not to place originals or
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    1 2 CJW007 1. Limit mark 2. Original guide Placing Originals 57
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    2. Getting Started 58
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    copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page
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    that can be entered is 999. 6. Press the [Start] key. When placing the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when placing originals in the ADF. Follow the messages that appear on
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    paper, select a paper tray containing A4 (81/2 × 11) paper, and then press [Auto Reduce / Enlarge]. The image is automatically rotated. For details about Rotate Copy, see "Rotate Copy", Copy/ Document Server × 81/2 11 × 17 , 81/2 × 14 , 81/2 × 11 , 51/2 × 81/2 , 10 × 14 , 71/4 × 101/2 , A3 , A4 61
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    3. Copy 1. Press [Auto Reduce / Enlarge]. 2. Select the paper size. 3. Place the originals, and then press the [Start] key. 62
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    2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page. The resulting copy image will differ according to the orientation in which you place your originals ( or ). Original orientation and completed copies To copy on both sides of the paper
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    2. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. 3. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the document to be output. To change the original or copy orientation, press [Orientation]. 4. Press [OK]. 5. Place the originals, and then
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    orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to Landscape ( ) originals CKN016 Placing originals (originals placed in the ADF) The default value for the copy order in the Combine function is [From Left to Right
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    two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet. 1 Sided 8 Originals Combine 1 Side Copies eight 1-sided originals to one side of a sheet. 2 Sided 2 Pages Combine 1 Side Copies one 2-sided original to one side of
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    selected [2 Sided], you can change the orientation. 4. Press [Combine 1 Side]. 5. Select the number of originals to combine. 6. Press [OK]. 7. Select the paper size. 8. Place the originals, and then press the [Start] key. Two-Sided Combine Combines various pages of originals onto two sides of one
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    sheet with eight pages per side. 2 Sided 4 Pages Combine 2 Sides Copies two 2-sided originals to one sheet with two pages per side. 2 Sided 8 Pages Combine 2 Sides Copies four 2-sided originals to one sheet with four pages per side. 2 Sided 16 Pages Combine 2 Sides Copies eight 2-sided originals to
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    [Original:]. Combined Copying 4. Press [Combine 2 Sides]. 5. Press [Orientation]. 6. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. 7. Select the number of originals to combine. 8. Press [OK]. 9. Select the paper size. 10. Place the originals, and then
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    vertical length: 100.0-305.0 mm (3.94-12.00 inches) • When prints are delivered to the trays of Booklet Finisher SR3110 and Finisher SR3120: inches) 1. Load the paper face down in the bypass tray. [Bypass] is automatically selected. 2. Press the [ ] key. 3. Press [Paper Size]. 4. Press [Custom
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    to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see p.138 "Recommended Paper Sizes and Types". About handling envelopes, supported envelope types, and how to load envelopes
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    the rear left corner. 1 CJW001 1. Positioning mark 2. Load the envelopes face down in the bypass tray. [Bypass] is automatically selected. 3. Press the [ ] key. 4. Press [Paper Size]. 5. Specify the envelope size, and then press [OK] twice. 6. Press the [Start] key. Copying onto Envelopes from the
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    keep the same orientation, but place the original facing downwards. When the paper that is loaded is the same size and orientation as the original, the place the original and the staple positions is as follows. You can confirm the staple positions that can be selected on the screen that appears when
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    Placing the original in the ADF Staple position*1 Left 2 *2 Top 2 *3 *2 *3 Center *1 The above tables show staple positioning. The orientation of the paper does not indicate orientation of delivery. *2 You cannot staple at this position when copying onto B4 JIS, 8 × 13 or larger. *3 If you
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    2. Select one of the staple positions. Finishing When you select a staple position, Sort is automatically selected. 3. Press [OK]. 4. Enter the number of copy sets with the number keys. 5. Place the originals, and then press the [Start] key. Punch You can make punch holes in copies. CKN022 The
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    3. Copy When the paper that is loaded is the same size and orientation as the original, the relationship between the orientation in which you place the original and the punch hole positions is as follows. You can confirm the punch hole positions that can be selected on the screen that appears when
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    1. Press [Finishing]. Finishing 2. Select one of the punch hole positions. 3. Press [OK]. 4. Enter the number of copy sets with the number keys. 5. Place the originals, and then press the [Start] key. 77
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    the Document Server, see p.119 "Storing Data". Depending on your model and which options are installed on it, this function might not be available. For details, see "Functions Requiring Optional Configurations", Getting Started . 1. Press [Store File]. 2. Enter a file name, user name, or password if
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    confirm with them when sending important documents. • If there is a power failure (the main power switch is turned off) or the machine is unplugged for about one hour, all the documents stored in memory are deleted. As soon as the main power switch is turned on, the Power Failure Report is printed
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    Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key. If you make a mistake, press the [Clear] key, and then enter again. 8. When sending the same original to several destinations (broadcasting), specify the
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    If you send documents to Internet Fax or e-mail destinations or enable the "E-mail TX Results" function, specify a sender. 10. Press the [Start] key. Registering a Fax Destination 1. Press the [User Tools/Counter] key. 2. Press [Address Book Management]. 3. Check that [Program / Change] is selected
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    function before deleting any destinations. 1. Press the [User Tools/Counter] key. 2. Press [Address Book Management]. 3. Check that [Program / Change] is selected. 4. Select the name whose fax destination you want to delete. Press the name key, or enter the registered number using the number keys
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    7. Press [Delete All], and then press [OK]. Basic Procedure for Transmissions (Memory Transmission) 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools/Counter] key. 83
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    fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission. • It is recommended that you call the receivers and confirm with them when sending important documents
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    Transmitting while Checking Connection to Destination (Immediate Transmission) 6. Specify a destination. If you make a mistake, press the [Clear] key, and then enter again. 7. Press the [Start] key. 85
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    Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key. 1. Press the [Reset] key. CJN023 Canceling a Transmission While the Original Is Being
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    to transmit. All the scanned data is deleted from memory. 1. Press the [Stop] key. CJN024 You can also press [TX/RX Status / Print], and then [Check / Stop Transmission File]. 2. Press [Standby File List]. To cancel transmission of a file stored in the memory, press the [File List] tab. 3. Select
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    Immediate Transmission is not possible. • If the machine is switched off for about one hour, all fax documents stored in memory are lost. If documents are lost for this reason, a Power Failure Report is automatically printed when the main power switch is turned on. Use this report to check the list
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    selected from the Address Book or entered manually. File Name You can specify a name for a stored document. If you do not specify a name, scanned documents will be automatically assigned names such as "FAX0001" or "FAX0002". Password You can set this function so as not to send to unspecified people
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    password for confirmation, and then press [OK]. 5. Press [OK]. 6. If you have selected [Send & Store], specify the receiver. 7. Press the [Start] key. Sending Stored Documents The machine sends documents stored with the facsimile function in the Document Server. The documents stored in the Document
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    to switch the screen to thumbnail display. 3. If you select a document with a password, enter the password using the number keys, and then press [OK]. 4. When you want to add your originals to stored documents and send them all at once, press [Original ] [ Stored File] or [Stored file ] [ Original
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    4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: "All", "Print per File No.", or "Print per User". All Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print
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    . For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP
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    5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default
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    Standard Printing Standard Printing • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the WordPad
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    , and then enter a password in the "Password:" box. 7. Click [OK]. 8. Change any other print settings if necessary. 9. Click [OK]. 10. Start printing from the application's [Print] dialog box. Printing a Locked Print File Using the Control Panel • When printing is completed, the stored file will be
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    Locked Print Job]. 4. Select the files you want to print. You can select all the Locked Print files at once by pressing [Select All Jobs] after selecting a file. 5. Press [Print]. 6. Enter the password using the number keys, and then press [OK]. 7. To change the print settings of the document, press
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    in 24-hour format. 8. Click [OK]. 9. Change any other print settings if necessary. 10. Click [OK]. 11. Start printing from the application's [Print] dialog box. Printing a Hold Print File Using the Control Panel • When printing is completed, the stored file will be deleted. 1. Press the [Home] key
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    2. Press the [Print Jobs] tab. Hold Print 3. Press [Hold Print Job]. 4. Select the files you want to print. You can select all the Hold Print files at once by pressing [Select All Jobs] after selecting a file. 5. Press [Print]. 6. To change the print settings of the document, press [Detailed
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    has print privileges can print any stored file afterward. 5. Click [Details...]. 6. Enter a User ID in the "User ID:" box. You can optionally set a file name and a password of a Stored Print file. 7. Click [OK]. 8. Change any other print settings if necessary. 9. Click [OK]. 10. Start printing from
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    print files are selected, and some of these require a password, the machine prints files that correspond to the entered password and files that do not require a password. The number of files to be printed is displayed on the confirmation screen. 6. To change the print settings of the document
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    5. Print 102
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    procedure, refer to "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer. Also refer to "Registering Folders", Connecting the Machine/ System Settings , and register the address of the destination computer to the address book. 1. Press the [Home] key
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    Feed Type], and then press [2 Sided Original]. • Press [PDF] under [Send File Type / Name]. 6. Specify the destination. You can specify multiple destinations. 7. Press the [Start] key. Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information The following procedures
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    Scan to Folder 5. Confirm the user name. The user name is displayed under [USERNAME]. Step 2: Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows , and then click [Properties]. When using Windows XP, right-click the folder, and then click
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    Scan access to, and then click [OK]. 7. In the [Select Users or Groups] window, click [OK]. 8. In the [Groups or user names:] list, select a group ] key. 2. Press [Address Book Management]. 3. Check that [Program / Change] is selected. 4. Press [New Program]. 5. Press [Change] under "Name". The
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    ] on the right side of "Folder Authentication". When [Do not Specify] is selected, the SMB User Name and SMB Password that you have specified in "Default User Name / Password (Send)" of File Transfer settings are applied. 10. Press [Change] under "Login User Name". 11. Enter the login user name of
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    SMB folder manually 1. Press [Change] under "Path". 2. Enter the path where the folder is located. For example: if the name of the destination computer is "User", and the folder name is "Share", the path will be \\User\Share. If the network does not allow automatic obtaining of IP addresses, include
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    When Using Scan to Folder You can press [Up One Level] to switch between levels. 4. Select the folder you want to register. 5. Press [OK]. Deleting an SMB Registered Folder 1. Press the [User Tools/Counter] key. 2. Press [Address Book Management]. 3. Check that [Program / Change] is selected
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    6. Scan Entering the Path to the Destination Manually 1. Press [Manual Entry]. 2. Press [SMB]. 3. Press [Manual Entry] on the right side of the path on the destination setting, enter the password for logging in to the computer. Press [Manual Entry] for the password to display the soft keyboard. 8.
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    Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by Email 1. Press the [Home] key on the top left of the control panel, and Modes] key. 3. Press the [E-mail] tab. 4. Place originals. 5. If necessary, specify the scan settings according to the original to be
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    6. Scan Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Colour: Text / Photo] in the [Original Type] tab. • Press [Original Feed Type], and then press [2 Sided Original]. • Press [PDF] under [Send File Type / Name]. 6.
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    Basic Procedure for Sending Scan Files by E-mail You can select [Frequent] and one more key for each title. 8. Press [E-mail]. 9. Press [Change] under "E-mail Address". 10. Enter the e-mail address. 11. Press [OK]. 12. Select [E-mail / Internet Fax Destination] or [Internet Fax Destination Only]. If
  • Ricoh Aficio MP 4002 | User Guide - Page 116
    6. Scan 2. Press [Address Book Management]. 3. Check that [Program / Change] is selected. 4. Select the name whose e-mail address you want to delete. Press the name key, or enter the registered number using the number keys. You can search by the registered name, user code, fax number, folder name,
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    by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files. The supplier shall not be responsible for any damage that may result from the loss of files. For long-term storage of files, we
  • Ricoh Aficio MP 4002 | User Guide - Page 118
    , and then press [OK]. Re-enter the password for confirmation, and then press [OK]. 7. Press [OK]. 8. If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan size. 9. Press the [Start] key. Checking a Stored File Selected from the List This section explains how to
  • Ricoh Aficio MP 4002 | User Guide - Page 119
    when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a removable memory device. You can select one of the following file types: • Single Page: [TIFF / JPEG], [PDF], [High Compression PDF] ,[PDF/A] If you select a single-page file type
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    6. Scan Specifying Scan Settings 1. Press [Scan Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK]. 118
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    "COPY0002" is automatically attached to the scanned document. You can change the file name. User Name You can register a user name to identify the user or user group that stored the documents. To assign it, select the user name registered in the Address Book, or enter the name directly. Depending
  • Ricoh Aficio MP 4002 | User Guide - Page 122
    the password. 9. For double-check, enter the password again, and then press [OK]. 10. Place the original. 11. Specify the original scanning conditions. 12. Press the [Start] key. The original is scanned. The document is saved in the Document Server. After scanning, a list of stored documents will
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    Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Sort] / [Rotate Sort] / [Stack] / [Staple] / [Punch]) • [Cover/Slip Sheet] ([Front Cover], [Front/Back
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    7. Document Server 122
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    ", you must enter it as "192.168.1.10". 1. Start your Web browser. 2. Enter "http://(machine's IP address or host name)/" in your Web browser's URL bar. Top Page of Web Image Monitor appears. If the machine's host name has been registered on the DNS or WINS server, you can enter it. When setting SSL
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    Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Displays the basic information of the machine
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    the Address Book, a message indicating incorrect user code entry appears. If this is the case, reprogram a user code. 4. Click the property icon of the desired fax document. 5. View the content of the fax document. 6. To download the received fax document, select [PDF], [PDF/A], or [Multi-page: TIFF
  • Ricoh Aficio MP 4002 | User Guide - Page 128
    8. Web Image Monitor 126
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    in too tightly. If the side fences are squeezed too tightly against the paper, the edges may crease, thin paper may wrinkle, or the paper may be misfed. 1. Carefully pull out the paper tray until it stops. CJW301 2. Square the paper and load it print side up. Do not stack paper over the limit mark
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    fully in. • Various sizes of paper can be loaded in the paper trays by adjusting the positions of side fences and end fence. For details, see "Changing the Paper Size in the Paper Trays", Paper Specifications and Adding Paper . • You can load envelopes in the paper trays. Envelopes must be loaded in
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    might occur. CJW014 • When you use the bypass tray, it is recommended to set the paper direction to . • When copying from the bypass tray, see "Copying from the Bypass Tray", Copy/ Document Server . When printing from a computer, see p.130 "Settings to Use the Bypass Tray under the Printer Function
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    [Bypass Tray] is [Driver / Command]. • Settings remain valid until they are changed. After printing, be sure to clear settings for the next user. • For details about setting printer drivers, see "Printing Documents", Print . • [Auto Detect] is the default setting for [Printer Bypass Paper Size]. 130
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    Loading Paper into the Bypass Tray CJS039 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size]. 4. Select the paper size. 5. Press [OK]. 6. Press the [User Tools/Counter] key. • When loading thick paper, thin paper, or OHP transparencies, specify the paper size and the paper type
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    paper size and the paper type. Setting thick paper, thin paper, or OHP transparencies using the control panel • Use A4 or 81/2 × 11 size OHP transparencies, and specify this size. • When you load OHP transparencies, check the front and back of the sheets, and place them correctly. • When printing
  • Ricoh Aficio MP 4002 | User Guide - Page 135
    Type] area when loading OHP transparencies. • To load thin or thick paper, press [Do not Display] on the [Paper Type] area, and then select the appropriate paper thickness in the [Paper Thickness] area. 6. Press [OK]. 7. Press the [User Tools/Counter] key. • We recommend that you use specified
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    Tray 3 (LCT) can hold 81/2 × 11 paper only. If you want to print on A4 from Tray 3 (LCT), contact your service representative. 1. Carefully pull out Tray 3 (LCT) until it stops. CJW320 2. Square the paper and load it print side up. Do not stack paper over the limit mark. • Whole tray pulled out
  • Ricoh Aficio MP 4002 | User Guide - Page 137
    • Left half of the tray pulled out Loading Paper into Tray 3 (LCT) CJW017 3. Carefully push the paper tray fully in. • You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 135
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    the large capacity tray (LCT), contact your service representative. 1. Open the right cover of the large capacity tray (LCT). CJW018 2. Load paper into the paper tray with the print side down and place it against the left side of the tray. Do not stack paper over the limit mark. CJW019 3. Press
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    Loading Paper into the Large Capacity Tray (LCT) CJW020 4. Load paper by repeating steps 2 and 3. 5. Close the right cover of the large capacity tray (LCT). 137
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    types. • If you use damp or curled paper, a staple clogging or paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • When you load OHP transparencies, check the front and back of the sheets, and place them correctly, or
  • Ricoh Aficio MP 4002 | User Guide - Page 141
    × 17 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 101/2 , 8 × 10 , 71/4 × 101/2 , 8K , 16K , 11 × 15 , 11 × 14 ,10 × 15 , 10 × 14 550 sheets 60-216 g/m2 (16 lb. Bond-80 lb. Cover) Plain Paper-Thick Paper 2 A3 , A4 , B4 JIS , B5 JIS , 81/2 × 13 , 81/4 × 14 , 81/4 × 13
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    × 11 , 51/2 × 81/2 , 81/2 × 13 , 81/4 × 13 , 71/4 × 101/2 , 11 × 15 , 10 × 14 , 81/4 × 14 , 8 × 101/2 , 8 × 10 , 8 × 13 , 11 × 14 ,10 × 15 , 8K , 16K , 12 × 18 • Thin Paper-Middle Thick: 100 sheets • Thick Paper 1: 40 sheets • Thick Paper 2: 20 sheets A3 , A4 , A5 , A6 , B4 JIS , B5 JIS , B6 JIS
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    Env , DL Env Paper capacity • Thin Paper-Middle Thick: 100 sheets • Thick Paper 1: 40 sheets • Thick Paper 2: 20 sheets 50 sheets *3 30 sheets *3 1 sheet 10 sheets *3 *1 Select the paper size. For copier mode, see "Copying onto Regular Size Paper from the Bypass Tray", Copy/ Document Server . For
  • Ricoh Aficio MP 4002 | User Guide - Page 144
    lb. Bond) 82-105 g/m2 (20-28 lb. Bond) 106-160 g/m2 (28 lb. Bond-60 lb. Cover) 161-216 g/m2 (60-80 lb. Cover) *1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight. Change the paper weight setting to thinner or thicker. 142
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    ), see p.144 "Thick Paper". • When copying or printing onto letterhead paper, the paper placing orientation is different depending on which function you are using. See "Loading Orientation-Fixed Paper or Two-Sided Paper", Paper Specifications and Adding Paper . • If you load paper of the same size
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    the recommendations below to prevent misfeeds and loss of image quality. • Store all your paper in the same environment - a room where the temperature is 20-25 side fences flush against the paper stack. • Jams and misfeeds can occur when printing on thick glossy sheets. To prevent such problems,
  • Ricoh Aficio MP 4002 | User Guide - Page 147
    , depending on the paper type. • Prints might have prominent vertical creases. • Prints might be noticeably curled. Flatten out prints if they are creased or curled. Envelopes This section gives you various details about and recommendations concerning envelopes. • Do not use window envelopes. • Fan
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    the left of the machine • Side to be printed: face down • Flaps: closed • Bottom side of envelopes: toward the back of the machine • Side to be scanned: face down • Flaps: closed • Bottom side of envelopes: toward the back of the machine • Side to be printed: face down When loading envelopes
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    the left of the machine • Side to be printed: face down • Flaps: closed • Bottom side of envelopes: toward the back of the machine • Side to be printed: face down When loading envelopes, select "Envelope" as the paper types using both the User Tools and printer driver and specify the thickness of
  • Ricoh Aficio MP 4002 | User Guide - Page 150
    9. Adding Paper and Toner • Output quality on envelopes may be uneven if parts of an envelope have differing thicknesses. Print one or two envelopes to check print quality. • Copied or printed sheets are delivered to the internal tray even if you specified a different tray. • Flatten out prints if
  • Ricoh Aficio MP 4002 | User Guide - Page 151
    explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store toner (new or
  • Ricoh Aficio MP 4002 | User Guide - Page 152
    9. Adding Paper and Toner • When removing jammed paper or replacing toner, avoid getting toner ( contact number where you can order supplies, see "Enquiry", Maintenance and Specifications . Sending Faxes or Scanned Documents When Toner Has Run Out When the machine has run out of toner, the indicator
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    Adding operation. The error message disappears. • Any reports are not printed. Disposing of Used Toner This section describes what to do with when you dispose of it. Bring the stored used container to your sales representative or service representative for recycling through our recycling system
  • Ricoh Aficio MP 4002 | User Guide - Page 154
    9. Adding Paper and Toner 152
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    Appears when an original misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . Appears when paper runs out. For details about loading paper, see "Loading Paper ", Paper Specifications and Adding Paper . Appears when toner runs out. For details about
  • Ricoh Aficio MP 4002 | User Guide - Page 156
    10. Troubleshooting When an Indicator for the [Check Status] Key Is Lit If an the function screen and take the appropriate action. • p.163 "Messages Displayed When Using the Copy/Document Server Function" • p.167 "Messages Displayed When Using the Facsimile Function" • p.183 "Messages Displayed
  • Ricoh Aficio MP 4002 | User Guide - Page 157
    that cause the indicator to light. Problem Documents and reports do not print out. Documents and reports do not print out. An error has occurred. The machine is unable to connect to the network. Causes Solutions The paper output tray is full. Remove the prints from the tray. There is no
  • Ricoh Aficio MP 4002 | User Guide - Page 158
    Copier/ Document Server function, the Facsimile function, or the Scanner function. Soft alert An original has been left on the exposure glass or paper tray is empty. Strong alert The machine requires user attention because paper has jammed, the toner needs replenishing, or other problems have
  • Ricoh Aficio MP 4002 | User Guide - Page 159
    instructions displayed. Problem Causes Solutions The [Facsimile] or [Scanner] icon does not appear on the [Home] screen even though the copier screen appears when the machine is turned on using the main power switch. Functions other than the copier disk is active. • Close the ADF. • Check if
  • Ricoh Aficio MP 4002 | User Guide - Page 160
    main power switch while the message is showing. "Please wait." appears. This message appears when you change the toner cartridge. Wait for a while. If the message does not disappear in five minutes, contact your service representative. "Memory is full. Do you want to store scanned file?" appears
  • Ricoh Aficio MP 4002 | User Guide - Page 161
    appears, it remains until you open and close the cover as required. • Paper is still jammed in the tray. Remove misfed paper, and then open and close the cover. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . An error message remains, even if consumables
  • Ricoh Aficio MP 4002 | User Guide - Page 162
    10. Troubleshooting Problem Misfeeds occur frequently. Misfeeds occur frequently. Misfeeds occur frequently. Cannot print in duplex mode. Causes Solutions The tray's side or end fences may not be set properly. • Remove misfed paper. For details about removing jammed paper, see "Removing Jammed
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    power switch on and off, see "Turning On/Off the Power", Getting Started . An error has occurred when the Address Book is changed from the display panel or Web Image Monitor. The Address Book cannot be Wait a while, and then retry the changed while deleting the operation. multiple stored documents
  • Ricoh Aficio MP 4002 | User Guide - Page 164
    10. Troubleshooting Problem Cannot use Web Image Monitor to print documents stored in Document Server. "Home is in use by another function." appears. "The image data size is not valid. See the manual for required data." appears. "The format of the image data is not valid." appears. Causes
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    Document Server Function This section describes the machine's main messages. If other messages appear, follow their instructions. • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper size manually - do not use Auto Paper
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    about paper, see "Duplex Copying", selected. Copy/ Document Server . "Exceeded max. number of pages per file. Do you want to store the scanned pages as 1 file?" The number of scanned pages exceeds the capacity per file of the Document Server. • If you want to store the scanned pages as a file
  • Ricoh Aficio MP 4002 | User Guide - Page 167
    maximum copy quantity. You can change the maximum copy quantity from [Max. Copy Quantity] in [General Features] under [Copier / Document Server Features]. For details about Max. Copy Quantity, see "General Features", Copy/ Document Server . "Original(s) is being scanned for a different function
  • Ricoh Aficio MP 4002 | User Guide - Page 168
    /document server function Message Causes Solutions "Memory is full. nn originals have been scanned. Press [Print] to copy scanned originals. Do not remove remaining originals." "n" in the message represents a changeable number. The scanned originals exceed the number of pages that can be stored
  • Ricoh Aficio MP 4002 | User Guide - Page 169
    about Memory Full Auto Scan Restart, see "Input / Output", Copy/ Document Server . Messages Displayed When Using the Facsimile Function This section describes the machine's main messages. If other messages appear, follow their instructions. • Settings that can be confirmed in System Settings or
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    . • Check that the correct SIP Server IP Address is listed in [SIP Settings] of [Facsimile Features]. For details about SIP Settings, see "Initial Settings", Fax . • For details about network problems, contact your administrator. The password registered for the SIP server is not the same as the
  • Ricoh Aficio MP 4002 | User Guide - Page 171
    • For details about network problems, contact your administrator. • Check that the following settings in [System Settings] are listed correctly. • DNS server • Server name and IP address for the SMTP Server For details about these settings, see "Interface Settings" or "File Transfer", Connecting the
  • Ricoh Aficio MP 4002 | User Guide - Page 172
    . • Confirm that the computer with the folder for forwarding is properly working. • For details about network problems, contact your administrator. • Check that the correct E-mail Address is listed in [Fax E-mail Account] of [System Settings]. For details about Fax E-mail Account, see "File Transfer
  • Ricoh Aficio MP 4002 | User Guide - Page 173
    Name and Password are listed in [Fax Email Account] of [System Settings]. For details about Fax Email Account, see "File Transfer", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator. • Check that the correct machine email address is specified
  • Ricoh Aficio MP 4002 | User Guide - Page 174
    10. Troubleshooting Message "Check whether there are any network problems." [15-11] "Check whether there are any network problems." [15-12] Causes Cannot find the DNS server or POP3/IMAP4 server. Cannot log in to the POP3/ IMAP4 server. Solutions • Check that the following settings in [System
  • Ricoh Aficio MP 4002 | User Guide - Page 175
    the LDAP server", Connecting the Machine/ System Settings . "Error occurred, and transmission was cancelled." • Original jammed during Immediate Transmission. • A problem occurred in the machine, or noise occurred on the telephone line. Press [Exit], and then send the documents again. "Exceeded
  • Ricoh Aficio MP 4002 | User Guide - Page 176
    the Machine/ System Settings . "Functional problem occurred. Stopped processing." The main power switch was turned off while the machine was receiving a document by Internet Fax. Even if you turn the main power switch back on immediately, depending on the mail server, the machine might not be
  • Ricoh Aficio MP 4002 | User Guide - Page 177
    Server function. Before sending a file by fax, cancel the job in progress. For example, press [Exit], and then press the [Home] key. Press the [Document Server] icon on the [Home] screen. Next, press the [Stop] key. When the message "The Stop key has been pressed, scanning, and also other print
  • Ricoh Aficio MP 4002 | User Guide - Page 178
    10. Troubleshooting Message Causes Solutions "Some page(s) are near blank." The first page of the document is almost blank. The original's blank side might have been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank
  • Ricoh Aficio MP 4002 | User Guide - Page 179
    the remote machine status." A network error occurred while using the remote fax function. • Check that the remote machine supports the remote fax function. • Check that the remote machine is working normally. • Check that the correct IP address or host name is set for the remote machine in [System
  • Ricoh Aficio MP 4002 | User Guide - Page 180
    . • For details about connection with remote machine, see "Sending/ Receiving Documents Using a Remote Machine (Remote Fax)", Fax . "Remote fax is not available because [User Code Authentication] is active." The remote fax function does not support User Code Authentication. When using the remote
  • Ricoh Aficio MP 4002 | User Guide - Page 181
    (destination certificate) has expired. Solutions A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide . A new user certificate must be installed. For details about the user certificate (destination certificate), see Security
  • Ricoh Aficio MP 4002 | User Guide - Page 182
    10. Troubleshooting Message Causes "Transmission cannot be performed because the certificate for encryption is must be installed. For details about the user certificate (destination certificate), see Security Guide . A new device certificate (S/MIME) must be installed. For details about how to
  • Ricoh Aficio MP 4002 | User Guide - Page 183
    about the device certificate (S/MIME), see Security Guide . "XXX cannot be YYY because there is a problem with the device certificate used for the S/MIME details about the device certificate (S/MIME), see Security Guide . "The PDF Digital Signature's device certificate is not currently valid. The
  • Ricoh Aficio MP 4002 | User Guide - Page 184
    digital signature) must be installed. For details about how to install a device certificate (PDF with digital signature), see Security Guide . "XXX cannot be YYY because there is a problem with the PDF Digital Signature's device certificate. Check the device certificate." (XXX and YYY indicate the
  • Ricoh Aficio MP 4002 | User Guide - Page 185
    scan The memory is full. more. Transmission will be stopped." Solutions If you press [Exit], the machine returns to standby mode and starts transmitting the stored pages. Check the pages , or adding toner. Wait a while. The machine is printing. Wait a while. This is the default ready message
  • Ricoh Aficio MP 4002 | User Guide - Page 186
    was turned on. Turn off the main power switch, and then confirm that the Bluetooth interface unit was installed correctly. And then, turn on the main power switch again. If the message appears again, contact your service representative. "Hardware Problem: Ethernet" An error has occurred in the
  • Ricoh Aficio MP 4002 | User Guide - Page 187
    then confirm the Bluetooth interface unit is inserted correctly. And then, turn on the main power switch again. If the message appears again, contact your service representative. "Load following paper in n. To cancel job, press [Job Reset]." (A figure is placed at n.) The printer driver settings
  • Ricoh Aficio MP 4002 | User Guide - Page 188
    of the size selected in the printer driver into the input tray. For details about how to change the paper size, see "Changing the Paper Size", Paper Specifications and Adding Paper . • Select the tray manually to continue printing, or cancel a print job. For details about how to select the tray
  • Ricoh Aficio MP 4002 | User Guide - Page 189
    providing paper for other pages. "Updating the destination list... Please wait. Specified destination(s) or sender's name has been cleared." The destination list is being updated from the network using Web Image Monitor. Wait until the message disappears. Do not switch off the power while this
  • Ricoh Aficio MP 4002 | User Guide - Page 190
    10. Troubleshooting Message "The size of the selected file(s) is too large." "Exceeded the limit value for total data size of the selected files. Cannot select more files." Causes Solutions • The size of the selected file exceeds 1GB. • The total size of the selected files exceeds 1GB. Files or
  • Ricoh Aficio MP 4002 | User Guide - Page 191
    's control panel. Perform the print operation again if necessary. "98: Error" The machine could not access Hard disk correctly. Turn off the main power switch, and then back on again. If the message appears frequently, contact your service representative. "Address Book is currently in use by
  • Ricoh Aficio MP 4002 | User Guide - Page 192
    the Address Book is full. For details about automatic registration of user information, see Security Guide . The paper size exceeded the capacity of the Document Server. Reduce the paper size of the file that you want to send to a size that the Document Server can store. Custom size files can
  • Ricoh Aficio MP 4002 | User Guide - Page 193
    data is functioning correctly. "Data storage error." You tried to print a Sample Print, Locked Print, Hold Print, or Stored Print file, or to store a file in the Document Server when the hard disk was malfunctioning. Contact your service representative. "Document Server is not available to use
  • Ricoh Aficio MP 4002 | User Guide - Page 194
    of the Document Server was exceeded. Delete some of the files stored in the Document Server or reduce the number of pages that you want to send. "Exceeded max. number of pages to print for temporary / stored jobs." While printing a Sample Print, Locked Print, Hold Print, or Stored Print file, the
  • Ricoh Aficio MP 4002 | User Guide - Page 195
    about print volume use limitation, see Security Guide . PDF direct printing could not be performed because the file system could not be obtained. Turn off the main power switch, and then back on again. If the message appears again, contact your service representative. PDF file does not print out
  • Ricoh Aficio MP 4002 | User Guide - Page 196
    , see Security Guide . "Insufficient Memory" A memory allocation error occurred. PCL 5e Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. PCL 6 On the printer driver's [Detailed Settings] tab, click [Print Quality
  • Ricoh Aficio MP 4002 | User Guide - Page 197
    Images were discarded while printing. PCL 5e Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. "Printing privileges have not been set for this document." The PDF document you have tried to print has no privileges
  • Ricoh Aficio MP 4002 | User Guide - Page 198
    files stored in the Document Server or reduce the number of pages that you want to send. "The selected paper type is not supported. This job has been cancelled." Job reset is automatically performed if the specified paper type is incorrect. Specify the correct paper type, and then print the file
  • Ricoh Aficio MP 4002 | User Guide - Page 199
    . Message Causes "Authentication with the destination has failed. Check settings. To check the current status, press [Scanned Files Status]." The entered user name or password was invalid. "Cannot communicate with PC. Contact the administrator." WSD (Device) protocol or WSD (Scanner) protocol
  • Ricoh Aficio MP 4002 | User Guide - Page 200
    10. Troubleshooting Message Causes address, see your firewall's Help. "Cannot start scanning Scan Profile is not set on the because communication was client computer. failed." Set Scan Profile. For details about how to do this, see "Changing a Scan Profile", Scan . "Cannot start scanning
  • Ricoh Aficio MP 4002 | User Guide - Page 201
    file exceeded max. number of pages per file. Cannot send the scanned data." The maximum number of pages per file has been exceeded. Reduce the number of pages in the transmitted file, and then resend the file. For details about the maximum number of pages per file, see "Storage Function", Scan
  • Ricoh Aficio MP 4002 | User Guide - Page 202
    10. Troubleshooting Message Causes Solutions "Connection with LDAP server has failed. Check the server status." A Sending E-mail has been cancelled. Check [Max. Email Size] in Scanner Features." The file size per page has reached the maximum email size specified in [Scanner Features]. Change
  • Ricoh Aficio MP 4002 | User Guide - Page 203
    Set Items for Transmission/ Storage / Delivery Function", Scan . "Exceeded max. number of files which can be sent at the same time. Reduce the number of the selected files." The number of files exceeded the maximum number possible. Reduce the number of files, and then send them again. 201
  • Ricoh Aficio MP 4002 | User Guide - Page 204
    10. Troubleshooting Message Causes Solutions "Exceeded max. number of files which can be used in Document Server at the same time." The maximum number of files that can be stored in the Document Server has been exceeded. Check the files stored by the other functions, and then delete unneeded
  • Ricoh Aficio MP 4002 | User Guide - Page 205
    store scanned file?" Because there is not enough free hard disk space in the machine for storing in the Document Server, only some of the pages could be scanned. Specify whether to use the data or not. "Memory is full. Press [Write] to write the current scanned data to the memory storage device
  • Ricoh Aficio MP 4002 | User Guide - Page 206
    is not enough free hard disk space in the machine for delivering or sending by e-mail while storing in the Document Server, only some of the pages could be scanned. Specify whether to use the data or not. "Memory storage device not There is no memory device detected. Insert the device." inserted
  • Ricoh Aficio MP 4002 | User Guide - Page 207
    is set to [Do not Print: Disable Send], and Scanner Journal is full. Print or delete Scanner Journal. For details about Scanner Features, see "General Settings", Scan . "Selected file is currently in use. File name cannot be changed." You cannot change the name of a file whose status is "Waiting
  • Ricoh Aficio MP 4002 | User Guide - Page 208
    10. Troubleshooting Message Causes Solutions "Some page(s) are near blank. To cancel, press the Stop key." The first page of the document is almost blank. The original's blank side might have been scanned. Be sure to place your originals correctly. "The entered file name contains invalid
  • Ricoh Aficio MP 4002 | User Guide - Page 209
    destination list in the delivery server was updated. Specify the destination or sender's name again. "Updating the destination list... Please message disappears. Do not switch off the power while this message is displayed. Depending on the number of destinations to be updated, there may be some
  • Ricoh Aficio MP 4002 | User Guide - Page 210
    such as the specified scaling factor and document size. Change the orientation of the original, and then try to scan the original again. "The PDF Digital Signature's device certificate has expired. The file cannot be sent." The device certificate (PDF with digital signature) has expired. A new
  • Ricoh Aficio MP 4002 | User Guide - Page 211
    PDF with digital signature), see Security Guide . "The PDF Digital Signature's device certificate is invalid. The file cannot be sent." There is no device certificate (PDF (PDF with digital signature), see Security Guide . "XXX cannot be YYY because there is a problem with the PDF Digital
  • Ricoh Aficio MP 4002 | User Guide - Page 212
    10. Troubleshooting Message Causes "Transmission cannot be performed because the certificate used for the S/ installed. For details about how to install a device certificate (S/ MIME), see Security Guide . A new user certificate must be installed. For details about the user certificate (
  • Ricoh Aficio MP 4002 | User Guide - Page 213
    ." The entered login user name, password, or driver encryption key was invalid. Check your login user name, login password, or driver encryption key, and then enter them correctly. For details about login user name, login password, and driver encryption key, see Security Guide . "Authentication
  • Ricoh Aficio MP 4002 | User Guide - Page 214
    10. Troubleshooting Message Causes Solutions "Cannot detect the paper size of the original. Specify the scanning size." The set original was misaligned. • Place the original correctly. • Specify the scan size. • When placing an original directly on the exposure glass, the lifting/ lowering
  • Ricoh Aficio MP 4002 | User Guide - Page 215
    ." "Insufficient memory. Close all other applications, then restart scanning." Causes Solutions A paper misfeed has occurred inside the ADF. • Remove jammed originals, and then insert them again. For details about jammed paper, see "Removing Jammed Paper", Troubleshooting . • When a misfeed
  • Ricoh Aficio MP 4002 | User Guide - Page 216
    10. Troubleshooting Message Causes Solutions "Insufficient memory. Reduce Scanner memory is the scanning area." insufficient. • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem Guide , see Windows Help.
  • Ricoh Aficio MP 4002 | User Guide - Page 217
    could be stopped, have been suspended. To continue copying and printing press [Continue], to cancel copying press [Cancel Copying]. To delete service representative. cannot be used on this machine. "Scanner is not available. Check the scanner connection status." The machine's main power switch
  • Ricoh Aficio MP 4002 | User Guide - Page 218
    10. Troubleshooting function of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure the options." The ADF cover is open. Check whether the ADF cover is closed. "The name is already in use. Check the registered names." You tried
  • Ricoh Aficio MP 4002 | User Guide - Page 219
    other countries. PCL® is a registered trademark of Hewlett-Packard Company. The proper names of the Windows operating systems are as follows: • The product names of Windows XP are as follows: Microsoft® Windows® XP Professional Edition Microsoft® Windows® XP Home Edition Microsoft® Windows® XP Media
  • Ricoh Aficio MP 4002 | User Guide - Page 220
    • The product names of Windows Server 2008 are as follows: Microsoft® Windows Server® 2008 Standard Microsoft® Windows Server® 2008 Enterprise • The product names of Windows Server 2008 R2 are as follows: Microsoft® Windows Server® 2008 R2 Standard Microsoft® Windows Server® 2008 R2 Enterprise Other
  • Ricoh Aficio MP 4002 | User Guide - Page 221
    electronic formats.......10 Copier 40, 59 Copy/Document Server 163, 166 Custom size paper 70, 132 D Data In indicator 37 Data security for copying 25 Destination 110 Display panel 37 Document Server 10, 16, 40, 78, 119 Duplex 14, 63 Duplex Copy 9 E E-mail address 114 E-mail destination
  • Ricoh Aficio MP 4002 | User Guide - Page 222
    40, 103, 197 Send Later 88 Sending scan files 10, 22 Shared folder 104 Shortcut icon 40, 41, 42 Simple Screen key 37 SMB folder 106, 108, 109 Standard printing 95 Staple 73 Start key 37 Stop key 37 Stored documents 90, 121 Stored file 116 Stored Print 15, 100 Stored print file 100, 101
  • Ricoh Aficio MP 4002 | User Guide - Page 223
    Storing a document 89 Storing data 78 Storing received documents 17 Symbols 6 T Thick paper 132, 144 Thin paper 132 Toner 149, 150 Trademark 217 Tray 1 27, 30 Tray 2 27, 30 Tray 3 33, 35, 134 Turning On/Off the Power 51 Two-Sided Combine 67 U Unauthorized copy prevention 25 Used toner
  • Ricoh Aficio MP 4002 | User Guide - Page 224
    MEMO 222
  • Ricoh Aficio MP 4002 | User Guide - Page 225
    MEMO 223
  • Ricoh Aficio MP 4002 | User Guide - Page 226
    MEMO 224 EN GB EN US EN AU D129
  • Ricoh Aficio MP 4002 | User Guide - Page 227
    © 2011
  • Ricoh Aficio MP 4002 | User Guide - Page 228
    EN GB EN US EN AU D129-7802
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Read this manual carefully before you use this machine and keep
it handy for future reference. For safe and correct use, be sure to
read the Safety Information in "Read This First" before using the
machine.
For information not in this manual, refer to
the HTML/PDF
fi
les on the supplied
CD-ROM.
Appendix
Troubleshooting
Adding Paper and Toner
Web Image Monitor
Document Server
Scan
Print
Fax
Copy
Getting Started
What You Can Do with This Machine
User Guide