Ricoh IM C400SRF User Guide

Ricoh IM C400SRF Manual

Ricoh IM C400SRF manual content summary:

  • Ricoh IM C400SRF | User Guide - Page 1
    Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Specifications for the Machine Legal and Contact Information For information not found in this manual, see the online manuals available on our web site (https://www.ricoh.com/). For safe and correct use, be sure to
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    to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using functions. This symbol indicates points that may result in the product or service becoming unusable or result in the loss of data if the instructions are not obeyed
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    Manuals...1 Symbols Used in the Manuals...1 1. Getting Started Turning On and Off the Power...9 Turning On the Main Power...9 Turning Off the Main Power...10 Energy Saving Mode...10 Guide that Are Added in RICOH Always Current Technology 25 Confirming the Version of RICOH Always Current Technology
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    Logging In from the Control Panel...48 Logging In by Entering the User Name and Password 49 Logging In Using an IC Card...50 Logging In Using a Mobile Device...50 Authenticating Using the User Code...52 Changing the Login Password...52 Placing an Original on the Exposure Glass 54 Placing an
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    89 Viewing Memory Storage Report...89 Checking by E-mail...90 Confirming the Information in Web Image Monitor 91 4. Print Installing the Printer Driver by Using Device Software Manager Installer 93 Installing Device Software Manager from the CD-ROM 93 Installing Device Software Manager from the
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    ...161 What You Can Do on the Web Image Monitor 162 Web Image Monitor Screen...164 Specifying Web Image Monitor Help...164 8. Adding Paper and Toner Loading Paper into the Paper Tray...167 Loading Paper into Tray 1...168 Loading Paper into Tray 2 to 4...172 Loading Paper into the Bypass Tray...174
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    onto Letterhead Paper Using the Printer Driver 192 Recommended Original Size and Weight 193 Replacing the Toner...194 Precautions When Storing Toner...195 Precautions When Replacing the Toner 195 Disposing Exhausted Toners...196 9. Troubleshooting Alert Sounds...199 Checking the Indicators
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    the Machine Using an IC Card Fails 265 Messages that Appear When the LDAP Server Is Unavailable 266 Messages that Appear When There Is a Problem with the Certificate 267 Messages that Appear When an Application Site Cannot Be Used 268 10. Specifications for The Machine Model-Specific Information
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    310 Send to Folder...311 Broadcast Transmission...312 Printable Area and Margin...313 Machine Options...314 Guide to Functions of the Machine's External Options 314 Guide to Functions of the Machine's Internal Options 316 Functions Requiring Optional Configurations 318 Copy Function...318
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    1. Getting Started Turning On and Off the Power To turn the machine on and off, press the main power switch on the front of the machine. • When you are using the fax function on the machine, do not turn the power off under normal operation. If the power is turned off, data stored in the fax memory
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    time to wait before the machine enters Fusing Unit Off mode under [Fusing Unit Off Mode (Energy Saving) On/Off]. See "Date/Time/Timer", User Guide (Full Version). 10
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    entering Sleep mode under [Sleep Mode Timer]. See "Date/Time/Timer", User Guide (Full Version). • The machine recovers from Sleep mode when you perform one of service call message appears • When the ADF, machine's cover, or ADF cover are opened • When the "Add Toner" message appears • When toner
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    1. Getting Started • Counter • Inquiry • Address Book • Tray/Paper Settings • When data is being processed • If a file is waiting to be transmitted within the next minute using the "Send Later" facsimile function • When a recipient is being registered in the address list or group dial list • When
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    to Names and Functions of Components Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so can result in fire as the internal components are overheated. ADF stands for Auto Document Feeder. Front and Right View IM C300/C300F/C400F 1 2 3 4 5 6 7 8 9 10 11 12 13
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    Getting Started 4. Front cover Open to replace the toner cartridge. 5. Paper tray Load paper here. 6. a paper jam occurs. 9. Vents Prevent overheating. 10. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 11. Bypass tray Use to copy or
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    IM C400SRF Guide to Names and Functions of Components 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 D0C9IA0901 1. Auto Document Feeder (ADF) run out. 5. Finisher cover Open this cover to replace the staple cartridge. 6. Front cover Open to replace the toner cartridge. 7. Paper tray Load paper here. 15
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    the switch on. 10. Right cover Open this cover when a paper jam occurs. 11. Vents Prevent overheating. 12. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 13. Bypass tray Use to copy or print on OHP transparencies and label paper (adhesive
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    Front and Left View IM C300/C300F/C400F 1 Guide to Names and Functions of Components 4 81/2 x 14 size A4 or 81/2 x 11 size 2 1 2 5 3 D0C9IA0909 1. Internal tray 2 guide Open out and raise the end fence to support large paper. 2. Internal tray guide Open out and raise the end fence to
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    1. Getting Started IM C400SRF 3 1 2 1. Finisher shift tray guide Open out the end fence to support large paper. 2. Finisher shift tray Copied/printed/sorted/stapled paper and fax messages are delivered here. 3. ADF's extenders Raise these extenders to support large paper. D0C9IA0902 18
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    Rear and Left View IM C300/C300F/C400F 1 Guide to Names and Functions of Components 2 1 1. Vents Prevent overheating. 2. Ethernet port Use a network interface cable to connect the machine to a network. IM C400SRF 1 1 D0C9IA5904 2 D0C9IA0903 19
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    1. Getting Started 1. Vents Prevent overheating. 2. Ethernet port Use a network interface cable to connect the machine to a network. 20
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    Names and Functions of the Control Panel Names and Functions of the Control Panel The touch panel (Smart Operation Panel) that displays the operation screen of the machine is referred to as the "Control Panel". • On both sides of the control panel, interfaces for connecting external devices and
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    Operation Using Fingertips" 3. NFC tag Used to connect the machine and a smart device with the RICOH Smart Device Connector. See "Using the Machine Functions from a Mobile Device", User Guide (Full Version). • You can adjust the angle of the control panel to improve visibility. LED Indicators
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    Box) 3. Data In indicator Flashes when the machine is receiving data sent from the printer driver or LAN-Fax driver. 4. Status indicator Indicates the status of the system. Stays lit when an error occurs or toner runs out. page 201 "Checking the Indicators, Icons, and Messages on the Control Panel
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    1. Getting Started Changing the Display Language You can change the language used on the display. English is set as default. 1. On the Home screen, press the change language widget. 2. Select the language you want to display. 3. Press [OK]. 24
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    Site from the control panel of the machine. EDS004 • For details about installing RICOH Always Current Technology, see the Operating Instructions for Application Site. Confirming the Version of RICOH Always Current Technology Implemented on the Machine 1. Press [Maintnc./Inquiry/Mach. Info] on
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    2. System message Displays system and application messages. If there are two or more messages, they will be displayed alternately. If a message indicating that the toner has run out or an error has occurred is displayed, press the message to display the system message list to check the contents. 26
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    stop scanning or printing. You can change the setting to stop only a job in progress with [Stop Key to Suspend Print Job]. See "Machine", User Guide (Full Version). 10. [Menu] Displayed if a menu is available in the currently selected application. On the Home screen, press to restore the icons to
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    the information about Toner remaining, specify [Display Time/Remaining Toner] of [Screen Features Settings] to [Remaining Toner]. 14. [Check information See "Checking the Machine Status from the Control Panel", User Guide (Full Version). 15. Icon display area Displays the icons and widgets
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    How to Use the Home Screen DZB181 Drag (for moving an icon) Press and hold an icon, and then slide your finger while pressing on the screen to move the icon. DZB182 Long tap (for displaying the available menu screen) Press and hold on a blank area on the screen to display the menu screen. On the
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    1. Getting Started DZB185 Pinch-out (for zooming in the screen) Touch the screen with your thumb and forefinger, and spread them apart. You can also zoom in the screen by tapping the screen twice quickly. When you quickly tap the screen twice again, the screen returns to full display. This feature
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    How to Use the Copy Screen How to Use the Copy Screen You can select from one of two types for the Copy screen: Standard View The basic functions that are used frequently are displayed with big keys. Scroll down the screen to see the keys used to configure the functions for finishing or editing.
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    as a test before proceeding to copy the rest of the original. See "Making a Partial Copy as a Test and Copying the Rest of the Original", User Guide (Full Version). 5. [Start] Press to perform copying. 32
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    as a test before proceeding to copy the rest of the original. See "Making a Partial Copy as a Test and Copying the Rest of the Original", User Guide (Full Version). 5. [Start] Press to perform copying. 6. Other keys for Copy function Press to select the functions whose keys are out of the visible
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    1. Getting Started 7. Select One Touch Job You can see the preset settings in the machine or the job history. When user authentication is configured, display the history of the executed jobs for each authenticated user. When selecting a job history, its settings are displayed on the current Copy
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    How to Use the Copy Screen DZX027 Displaying a hidden key Press "Hidden Key List" to display the hidden keys. Press and hold the key to display, drag it to the location to display, and then press [OK]. DZX028 Confirming the initial placement of the keys Press [Menu] ( ) [Screen Settings] [
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    address registered in the address book through one-touch operation. Press to specify a destination by using various other methods such as by entering manually or selecting from the history. You can also register a new destination in the address book. 5. Job history Job history of the executed jobs
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    How to Use the Fax Screen Switching to change the key layout mode Long-press any key and press [OK] on the screen below to switch to the key sorting mode and enable changing of the key layout. Changing the key layout Long-press a key to change the layout, drag it to a new location, and then press [
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    1. Getting Started DZX028 Confirming the initial placement of the keys Press [Menu] ( ) [Change Key Layout] [Check the key layout of the factory defaults] on the Fax screen. After confirming, press [Back]. Resetting the key layout to the default Press [Menu] ( ) [Change Key Layout] [Reset Layout] [
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    selection You can switch between [Scan to Email] and [Scan to Folder]. The items displayed in the address book and destination entry screen for manual entry also change when you switch the destination type. 2. Scan Files Status You can browse the transmission history of the sent documents and cancel
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    1. Getting Started Changing the key layout Long-press a key to change the layout, drag it to a new location, and then press [OK]. ±´ ² ³ µ DZX026 Hiding a key Long-press a key to hide, drag it to [Hide the Keys] (Trash icon), and then press [OK]. DZX027 Displaying a hidden key Press "Hidden
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    How to Use the Scanner Screen DZX028 Confirming the initial placement of the keys Press [Menu] ( ) [Change Key Layout] [Check the key layout of the factory defaults] on the Scanner screen. After confirming, press [Back]. Resetting the key layout to the default Press [Menu] ( ) [Change Key Layout] [
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    1. Getting Started Adding a Frequently Used Application or Widget to the Home Screen You can use a frequently used icon or widget easily by adding it to the Home screen. You can organize the icons on the Home screen as you like by changing their order or using folders. • Add an icon or widget from
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    Adding a Frequently Used Application or Widget to the Home Screen Adding an Icon/Widget to the Home Screen 1. Press the application list icon on the Home screen. DZC187 2. Press and hold the icon or widget to be added to the application list screen. • Select the [WIDGET] tab to add a widget, or
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    1. Getting Started 2. When the "Add to Home Screen" screen is displayed, press [Folder]. DZC188 3. Open the created folder, press and hold its title, and then change the folder name. You can enter up to 30 characters for a folder name. 4. Drag the icon and release it over the folder. 44
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    Copy [2 Sided/Combine] • Fax [Subject], [Sender] • Scanner [Sender], [PDF Security Settings], [Start Number] • You can register a destination on the program of to [Include Destinations]. • See "Others (Scanner Settings)", User Guide (Full Version). • When [Program Setting for Destination] of [
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    1. Getting Started Registering Settings as a Program First, configure the settings to be registered on the Copy, Fax, or Scanner screen, and then register them. 1. On the Home screen, press [Copy], [Fax], or [Scanner]. 2. Specify scan and output settings to be registered as a program. 3. Press [Menu
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    Registering Frequently Used Settings as a Program 8. Press [Exit]. Changing the Contents of the Program You can change a part of the program and overwrite it or change the contents and register them as a new program. 1. On the Home screen, press [Copy], [Fax], or [Scanner]. 2. Press [Menu] ( ), and
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    1. Getting Started Logging In from the Control Panel When the machine is configured by the administrator to restrict use by unauthorized users, you must authenticate your login information before starting the operation. The authentication methods are described below. • When Basic Authentication,
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    can be changed by [Auto Logout Timer] of [System Settings] or the Auto Logout setting can be disabled. • See "Date/Time/Timer", User Guide (Full Version). • Ask the administrator for the login user name, login password, and user code. • "Verifying Users to Operate the Machine (User Authentication
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    automatically logged out and the new user logs in. Logging In Using a Mobile Device Log in to the machine using the RICOH Smart Device Connector app on your mobile device. You need a mobile device that supports Bluetooth Low Energy (BLE). 1. Enable the Bluetooth function on your mobile device. 50
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    Logging In from the Control Panel 2. Start the RICOH Smart Device Connector application on the mobile device, and then flick left or right to display the login screen. 3. Press [NEXT]. 4. Display the login screen
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    1. Getting Started • If another user holds a mobile device over the card reader while you are still logged in, you are automatically logged out and the new user logs in. Authenticating Using the User Code When User Code Authentication is specified as the authentication method on the machine, enter
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    Logging In from the Control Panel 3. Select the login user from the address book, and then press [Edit]. EDN012 4. Press the [User Management / Others] tab [User Management]. 5. Enter the new login password, and then press [OK] twice. D0C9PA5256 You can enter up to 128 characters. 6. After
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    on the upper left corner of the scan area. D0C9IA5905 page 193 "Recommended Original Size and Weight" See "Sizes Detectable with Auto Paper Select", User Guide (Full Version). 3. Lower the ADF. • You can set a book or object that is less than 20 mm (0.79 inches) thick. A book or object that is
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    Placing an Original on the Exposure Glass D0C9IA5906 • Do not open or close the ADF with your hands placed in the space between the ADF and exposure glass. D0C9IA5907 55
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    Original Size and Weight" See "Sizes Detectable with Auto Paper Select", User Guide (Full Version). • If the originals described below are placed in the ADF translucent paper See "Printing Documents in Order of Priority", User Guide (Full Version). • When loading an original written by pencil
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    Placing an Original in the Auto Document Feeder (ADF) 1. Adjust the original guide to the original size. D0C9IA5909 2. Place the aligned originals squarely face up in the Auto Document Feeder (ADF). Place the originals with the first page
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    1. Getting Started 58
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    is still active, press [Reset] before copying. 1. Press [Copy] on the Home screen. 2. Place the original. See "Setting an Original on the Scanner", User Guide (Full Version). 3. Press [Original Size] on the Copy screen and specify the size of your original. If the key is not found, select it from
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    select other trays. • To prevent the machine from selecting other trays automatically, disable auto tray switching. See "Tray/Paper Settings", User Guide (Full Version). 7. Press [Start]. • When the [Check the orientation of the original every time after pressing [Start]] check box is selected
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    the execution screen of a copy job. D0C9PA5324 2. Place a new original to scan on the machine. See "Placing an Original on the Scanner", User Guide (Full Version). 3. Specify 2 sided, Combine, Sort, and other copy settings if necessary. page 69 "Duplex Copying" page 71 "Combining and Copying a Multi
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    2. Copy Specifying Original Sizes The size of originals can be specified by the following three methods: • Using the paper tray settings • Selecting regular sizes • Specifying custom sizes • If you do not specify the size of the originals, the machine determines that the size of the original is the
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    2. Press [Original Size]. Specifying Original Sizes If the key is not found, select it from [Original Setting]. 3. Press [Regular Size]. 4. Select the size of original. Specifying a Custom Size for the Original To copy a custom size original, specify the horizontal and vertical sizes of the
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    2. Copy 5. Enter the values of X and Y that you measured in Step 1. 64
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    Margin) Specifying a Copy Ratio or Size 1. Press [Copy] on the Home screen. 2. Place the original. See "Placing an Original on the Scanner", User Guide (Full Version). The base point of reduce/enlarge is different for the exposure glass and Auto Document Feeder (ADF) as shown in the following table
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    ]. You can also change the enlargement and reduction ratios that appear when [Copy Ratio] [Others] is pressed on the Copy screen. • See "Reduce / Enlarge", User Guide (Full Version). 66
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    specified paper size (Scale to Paper Size) DZB236 1. Press [Copy] on the Home screen. 2. Place the original. See "Placing an Original on the Scanner", User Guide (Full Version). 3. Press [Original Size] on the Copy screen and specify the size of your original. If the key is not found, select it from
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    size or to increase the margins. 1. Press [Copy] on the Home screen. 2. Place the original. See "Placing an Original on the Scanner", User Guide (Full Version). 3. On the Copy screen, press [Create Margin]. If the key is not displayed, register [Create Margin], by using [Customize Function: Copy
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    Duplex Copying Duplex Copying You can copy two 1-sided pages or one 2-sided page onto the front and back sides of a single sheet of paper. DZB251 The size of the original that can be copied differs from that of the 1-sided copy. page 273 "List of Specifications" 1. Press [Copy] on the Home screen.
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    • Coated Paper • You can change the setting contents of the two-sided copy key on the Copy screen. • See "Others (Copier / Document Server Settings)", User Guide (Full Version). • Use the [Series] function to copy the front and back sides of a two-sided original onto one side of a sheet page by page
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    Combining and Copying a Multi-page Original onto a Single Sheet of Paper Combining and Copying a Multi-page Original onto a Single Sheet of Paper You can copy multiple sheets in an original onto one side or both sides of a sheet of paper to save paper. 12 3 3 2 1 13 2 DZB253 The arrangement of
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    sheet. 3. Press the paper tray select key and select the paper to use. 4. Place an original. See "Placing an Original on the Scanner", User Guide (Full Version). To position the right-page first and then the left page when copying an original written longitudinally, place the original upside down in
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    [Erase Original Shadow in Combine]: Determine whether to erase the boundary margin around each original to maintain the margin See "Edit / Stamp", User Guide (Full Version). • You can change the setting contents of the Combine key on the Copy screen. • See "Others (Copier / Document Server Settings
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    2. Copy Copying Onto Envelopes To copy onto envelopes, load them in the bypass tray. • The Duplex Copy function cannot be used for envelopes. If Duplex Copy is specified, press the key to cancel the setting. 1. Press [Copy] on the Home screen. 2. Place the envelope in the bypass tray with the
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    Copying Onto Envelopes D0C9IA1201 6. Confirm the settings in the [Bypass Tray Paper Settings] screen, and then press [OK]. 7. Place the original on the exposure glass. page 189 "Envelope Orientation and Recommended Status" 8. Press [Start]. 75
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    2 2 3 3 DZB242 2. Place the original. See "Placing an Original on the Scanner", User Guide (Full Version). 3. Press [Sort/Stack] on the Copy screen. If the key is not displayed, select it from [Finishing]. When you are using IM C300, IM C300F, or IM C400F, only [Sort] is displayed on the key. 76
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    set of copies is made. After scanning all of the originals, press [Finish Scn] to copy the rest of the sets. • When you are using IM C400SRF, the sets of printouts are shifted as they are output. • You can change the action to perform when paper or memory runs out during
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    2. Copy 78
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    Transmission). You can also transmit a fax while confirming the status of the fax destination. See "Sending a Fax While Scanning the Original", User Guide (Full Version). • It is recommended that you call the receivers and confirm with them when sending important documents. 1. Press [Fax] on the
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    Specify the destination. DZC301 • To enter the fax number manually, select the destination from the destination history, or search the sender. See "Registering E-mail Addresses in the Address Book", User Guide (Full Version). • To print the sender's name on the page received at the destination, select
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    scanning the original, press [Stop] and operate in [Job Status] [Transmission Standby File]. See "Confirming and Handling a Document in the Fax Queue", User Guide (Full Version). • If the telephone line you are connected to requires time to connect to the public line after you dial the external
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    3. Fax Registering Fax Numbers in the Address Book By registering the destinations to which you frequently send faxes together with the send conditions in the address book, you can easily send faxes. Registering a Fax Number and Send Conditions 1. Press [Address Book] on the Home screen. 2. Press [
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    the fax header in advance. See "Printing the Destination Name, Fax Header, and Standard Message on the Fax Received at the Destination", User Guide (Full Version). • Label Insertion: Specify the name (title + name) and fixed phrase printed on the reception sheet of the destination. See "Printing the
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    3. Fax Changing/Deleting the Registered Data Such as Fax Number If you delete the destination used for the personal box, file transmission will fail. Exclude the destination from the personal box before deleting it. 1. Press [Address Book] on the Home screen. 2. Select the destination to change or
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    any of the following: • Immediate Transmission • On-hook dialing • Manual dialing To display the preview in the correct orientation, specify the [ glass. See "Setting an Original to Send by Fax on the Scanner", User Guide (Full Version). 3. On the fax screen, press [Settings] [Original Orientation]
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    3. Fax • Flick the image left or right to switch between the pages. • Pinch in or out on the image to zoom in or out. 7. Press [Transmit]. To cancel transmission and perform the procedure from scanning the original again, press [Cancel]. 86
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    (Full Version). • Specify [Notification of Results] when sending a fax to receive the transmission result by e-mail. • See "Checking by E-mail", User Guide (Full Version). Confirming the Information on the Fax Screen Press [Job Status] [Transmission Result] on the fax screen to view the information
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    3. Fax 3. Press [Transmission Result], and select the transmission result to display. • Display All Displays the transmission results from among the total number of both transmission and reception results, which cannot exceed 1,000. • Display per User Press this to display the result of
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    a document is stored in the memory, select bit number [2] under switch number [03], and change the current value to "1". See "Changing the Parameter Settings", User Guide (Full Version). • Even if the machine is set up not to print this report, it is still printed if an original could not be stored
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    original in the Auto Document Feeder (ADF) or on the exposure glass. See "Setting an Original to Send by Fax on the Scanner", User Guide (Full Version). 3. To send a notification e-mail to the sender, press [Settings] [Sender], and then specify the sender. When a login user is operating the machine
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    then specify the destination of the e-mail. 6. Configure the scan settings. See "Sending a Fax at the Image Quality Suitable for the Original", User Guide (Full Version). 7. After configuring the send settings, specify the destination on the fax screen, and send the fax. page 79 "Basic Procedure for
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    3. Fax 92
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    Manager supports Windows OS only. To install the printer driver on Mac OS, see the following sections: • page 110 "Installing the Printer Driver for Network Connection (macOS)" • See "Installing the Printer Driver for USB Connection (macOS)", User Guide (Full Version). • Follow the instructions of
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    or [I will not participate in the Quality Improvement Program], and then click [Next]. 6. On the [Driver Update Notification Setting] screen, specify whether to display the message about the driver update, and then click [Next]. The process of installing Device Software Manager starts. 7. Select the
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    installation, continue the installation. There is no problem with the started installer that is downloaded from the manufacturer's website. Continue the installation. • When you connect the machine and the computer with a USB cable, follow the instructions on the installer screen. If the machine is
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    are prompted to restart your computer, restart it by following the instructions that appear. • After completing the installation, Device Software Manager icon can update the installed printer driver with Device Software Manager. • See "Updating the Driver (Windows)", User Guide (Full Version). • If
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    beginning of installation, continue the installation. There is no problem with the started installer that is downloaded from the manufacturer's website. Continue the installation. • When you connect the machine and the computer with a USB cable, follow the instructions on the installer screen. 97
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    . 9. When the installation is complete, click [Finish]. • Double-click the Device Software Manager icon created on the Finder of the computer to update the printer driver. • See "Updating the Driver (Windows)", User Guide (Full Version). 98
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    installation procedure, click [Yes] or [Continue]. • If the [Windows Security] dialog box appears during the driver installation procedure, click [Install this driver software anyway]. Installing the PCL 6 Printer Driver from the CD-ROM 1. Set the CD-ROM in the computer. If the installer does not
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    4. Print 5. On the [License Agreement] screen, select [I accept the agreement], and then click [Next]. DZC081 6. Confirm the [Confirm Network Connection] screen, and then click [Next]. The search detects devices connected to the network. 7. Select this machine from among the devices, and then click
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    Installing the Printer Driver for Network Connection (Windows) To specify the IP address 1. Enter can change the port name. 5. When the [Additional port information required] screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. Click [Finish]. 9. Specify the name of
  • Ricoh IM C400SRF | User Guide - Page 104
    4. Print 11. Click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear. Installing the PostScript 3 Printer Driver from the CD-ROM 1. Set the CD-ROM in the computer. If the installer does not start automatically, double-click [Setup.exe] in
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    6. Select a method to connect a port. Installing the Printer Driver for Network Connection (Windows) Specify the port to use for port name. 5. When the [Additional port information required] screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 6. Click [Finish]. 103
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    , click [Next]. 12. Click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear. Installing the PCL 6/PostScript 3 Printer Driver from the Downloaded File 1. Unzip the downloaded file, and then double-click [RV_SETUP.exe]. 2. On the [End User
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    Installing the Printer Driver for Network Connection (Windows) 3. Select [Network], and then click [Next]. DZX731 • machine from among the detected devices, and then click [Next]. DZC086 Printer driver installation starts. 5. When the installation is complete, click [Finish]. Installing the Printer
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    want isn't listed]. 5. Select [Add a local printer or network printer with manual settings], and then click [Next]. 6. Select [Standard TCP/IP Port] on [ Click [Have Disk...] [Browse...] to specify the driver (INF file), and then click [OK]. The driver is stored in the [DISK1] folder in the folder
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    and perform to , and then click [OK]. If the machine still cannot be found, specify the IP address or machine name to install the printer driver. 1. Click [Click if you cannot find the device]. DZC089 2. Select [Specify device IP address] or [Specify device name], and then click [Next]. When specify
  • Ricoh IM C400SRF | User Guide - Page 110
    4. Print DZC091 2. When the machine is detected, click [Next]. Printer driver installation starts. When specify the machine name 1. Select the machine to use, and then click [Next]. DZC094 2. On the [Printer Preference] screen, select one of
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    starts. For details about the procedure for specifying the IP address after installing the printer driver, see the following section: See "When You Cannot Print a Document even if the Printer Driver is Installed", User Guide (Full Version). 3. When the installation is complete, click [Finish]. 109
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    the PPD file 1. Set the CD-ROM in the computer, and click [macOS] (brand name) to display the [macOS PPD Installer] folder. To install the driver from the downloaded file, display the folder that is the location of the downloaded file. 2. Double-click the package file. DZX684 To install from the
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    Installing the Printer Driver for Network Connection (macOS) 6. Enter the administrator's user name and password, and then click [Install Software]. The installation of the PPD file starts. 7. When the
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    4. Print 4. Click [IP], and configure the information of the machine. DZX690 • Address: Enter the IP address of the machine. • Protocol: Select [Line Printer Daemon - LPD]. If the printer takes time to perform operations when using the [Line Printer Daemon - LPD] protocol, change the protocol to [HP
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    Installing the Printer Driver for Network Connection (macOS) DZC098 2. Select the machine on the [Printer Software] screen, and then click [OK]. DZC099 5. Click [Add]. The progress screen is displayed. •
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    4. Print 6. Check that the machine name is added to the [Print & Scan] or [Printers & Scanners] screen. 7. Close the system preferences screen. D0C9DA8351 Specifying the Option Settings If the option configuration of the machine is not automatically reflected, select the option installed on the
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    an example. The actual procedure may differ depending on the OS version you are using. • To specify an optional Adobe PostScript when using a PostScript 3 printer driver, select [Adobe PostScript] in the "PostScript:" list on the [Options] tab. 115
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    document was printed. Printing a Document in Windows 1. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application. The procedure to display a document varies depending on the applications. For example in Microsoft Word/Excel
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    (Full Version). You can store documents in the machine (Locked Print, Hold Print, or Stored Print). See "Storing Documents to Print in the Machine", User Guide (Full Version). • Document Size: Select the size of the document to print. • Print On: Select the size of the paper to print on. • Copies
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    printer icon of the machine, and then click [Printing preferences] to change the default values of the printer settings. • When you use the driver distributed from the print server, [Standard settings] specified in the print server are displayed as the default. Printing a Document in macOS In the
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    3. Specify Paper Size, Orientation, and other settings. Basic Procedure for Printing Documents DZC405 • Copies: Enter the print quantity. • Paper Size: Select the size of the document to print. • Orientation: Specify the orientation of the document. Select [Portrait] or [Landscape]. 4. Select a
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    to print the rest of the document (Sample Print). See "Making a Partial Print as a Test and Proceeding to Print the Rest of the Document", User Guide (Full Version). You can store documents in the machine (Locked Print, Hold Print, or Stored Print). See "Storing Documents to Print in the Machine
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    ) Specify 2-sided Print on the [Layout] menu. 1. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application. 2. Specify Paper Size, Orientation, Paper Type, and other settings. page 116 "Basic Procedure for Printing Documents
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    4. Print 3. Select the [Two-Sided] check box, and then select [Layout] to specify the binding side and opening type of the paper. Orientation of the original and opening type Long edge Short edge DZC442 4. After completing the configuration, click [Print] to print. 122
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    to print on the computer, and display the setting screen of the printer driver from the print menu in the application. 2. Specify Paper Size, Paper the configuration, click [OK] to print. When printing from an application that supports the same function as the machine, do not set the function in the
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    4. Print 1. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application. 2. Specify Paper Size, Orientation, Paper Type, and other settings. page 116 "Basic Procedure for Printing Documents" 3. Select [Layout],
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    Printing on Envelopes Printing on Envelopes Load envelopes in the bypass tray and change the Tray Paper Settings on the Control Panel. 1. Load envelopes in the bypass tray. D0C9IA7402 Orientation: landscape Flap: close Printing surface: lower side 2. On the Home screen, press [Settings]. 3. On the
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    ( ). 10. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu application. 11. Specify the paper size and paper type. Windows On the [Basic] tab "Printing on Custom-sized Paper Loaded on the Bypass Tray", User Guide (Full Version). 126
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    Printing on Envelopes macOS Configure the following settings: • Paper Size: Select the envelope size. If the envelope size is not included among the options, select [Manage Custom Sizes] and enter the value. • Printer Features Paper Paper Type: [Envelope] • Paper Feed All Pages From: [Bypass Tray]
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    the Control Panel To print a document stored from the printer driver in the machine, perform the print operation on Quick Print Release for the selected document. See "Print Settings Configured on the Control Panel", User Guide (Full Version). • Manage Files: Change the print time of a Hold Print
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    immediately. • USB flash memory device and SD cards are supported for direct printing. However, certain types of USB flash PDF file is canceled, execute printing from a PDF viewer such as Acrobat Reader while using the printer driver. Printable File Formats File format JPEG files TIFF files PDF
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    4. Print Printing from a Memory Storage Device or Scan Application 1. On the Home screen, press [Print/Scan (Memory Storage Device)] 2. On the Print/Scan (Memory Storage Device) screen, press [Print from Storage Device] DZX460 3. Insert a memory storage device in the media slot on the side of the
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    by page. • Book: Select the opening direction of the Magazine binding. You can specify the setting of Magazine binding only when printing a file in the PDF/XPS format. • Staple: Select the staple position. 7. Press [Start] to start printing. 131
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    4. Print 132
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    when sending an e-mail. See "Registering E-mail Addresses in the Address Book", User Guide (Full Version). Basic Procedure for Sending an E-mail • This machine supports SMTPS (SMTP over SSL). • This machine supports Web mail sending. • To use Message Disposition Notification, log in to the machine
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    3. Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). 4. Press [Send Settings] on the scanner screen. 5. Press [Sender the scanner screen. DZC505 • To enter the e-mail address manually, select the destination from the destination history, or search for
  • Ricoh IM C400SRF | User Guide - Page 137
    " 9. Press [Start]. Registering the E-mail Destination Specified When Sending an E-mail in the Address Book When specifying an e-mail address by entering it manually or selecting it from the scanner records, you can register the e-mail address in the address book before sending an e-mail. 1. Press
  • Ricoh IM C400SRF | User Guide - Page 138
    the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). 4. Press [Send Settings] on the scanner screen and configure When Scanning a Document" 5. Specify the destination. • When entering manually 1. Press and then select [Enter Using Keyboard]. DZC510 2. Enter
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    Scanning Documents and Sending the Scanned Data by E-mail DZC512 4. Enter the name and other additional information. • When selecting from the transmission history 1. Press and then select [Select from History]. DZC513 2. Press [Register] of the destination to register. 3. Register the name and
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    . • The scanned file can be also saved to an FTP server. • See "Registering the Destination Folder to Use for Send to Folder", User Guide (Full Version). Printing the Check Sheet Print the check sheet below to make a note of the setting values regarding the destination computer. Check sheet No
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    Scanning Documents and Sending the Scanned Data to a Folder Check sheet No. Items to check (example of the setting values) Setting entry column USERDNSDOMAIN: Domain name/workgroup name [2] USERDOMAIN: Computer login user name [3] Computer login password [4] Shared folder name on computer
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    5. Scan Computer name LAPTOP-5955S09U [1] DHCP server enable/disable setting No IP address 192.168.0.152 DZC523 4. Enter "set user" and press the [Enter] key. Enter a space between "set" and "user". 5. Check the domain name, workgroup name and login user name, and write down the information in
  • Ricoh IM C400SRF | User Guide - Page 143
    Scanning Documents and Sending the Scanned Data to a Folder • If you are creating a shared folder for the first time on this computer, you must enable the file sharing function. For details, see Windows Help. • To register a shared folder in the machine's address book, you need the computer's IP
  • Ricoh IM C400SRF | User Guide - Page 144
    5. Scan 8. Select [Users], and then click [OK]. DZC319 9. Click [Locations], select the name of the domain or work group the user belongs to ([2] on the check sheet) and then click [OK]. 10. Click [Find Now]. 11. From the Search results, select the login user name of the computer to be added ([2] on
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    Scanning Documents and Sending the Scanned Data to a Folder 14. Click [OK] to close all windows. The access permissions on the folder have been successfully configured. If you want to specify access permissions for the folder to allow other users or groups to access the folder, configure the folder
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    5. Scan [1] Computer name User's MacBook [2] Computer login user name User DZC526 6. Click the Apple menu and select [System Preferences]. 7. In [Network], click [Ethernet] or [Wi-Fi] and write down the displayed IP address in [1] on the check sheet. The required information on the computer is
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    Scanning Documents and Sending the Scanned Data to a Folder 4. Select the check boxes of [Share files and folders using SMB] and the user account to use for file sharing and then click [Done]. DZC528 When the [Authentication] screen is displayed, enter the password of the selected account and then
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    on the Home screen. 2. Press [Register] on the address book screen. EDN022 The items displayed on the screen vary depending on the version of RICOH Always Current Technology that is implemented on the machine. 3. Enter the information of the destination in the input boxes displayed on the [Name] tab
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    the network path to the shared folder in "Path". Entering the path name manually If the computer name is "YamadaPC" ([1] on the check sheet) and has a fixed IP address assigned to it, you can specify the IP address manually by including it in the path name of the destination folder. For example, if
  • Ricoh IM C400SRF | User Guide - Page 150
    the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). 4. Press [Send Settings] and configure the scan settings according in the address book. DZC533 • To enter the information manually, press , and select [Manual Entry]. Select SMB as the protocol and enter the
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    Scanning Documents and Sending the Scanned Data to a Folder • If any of the machine's security functions are enabled, select the destination from the registered folder only when you send files by Scan to Folder. • If the firewall of an antivirus program is active, you may not be able to specify a
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    Settings] screen. 1. Press [Scanner] on the Home screen. 2. Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). 3. Press [Send Settings] on the scanner screen and specify the original type (quality), density and resolution. When specifying the original
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    select only [Gray Scale], [Full Color: Text / Photo], [Full Color: Glossy Photo], or [Full Color: Shiny Materials] when [High Compression PDF] is specified in [PDF Type] under [File Type]. page 153 "Specifying the File Type or File Name When Scanning a Document" When adjusting the density • Move
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    "Specifying the File Type or File Name When Scanning a Document" • [OCR] is selected in [PDF Detailed Settings] under [File Type] See "Scanning an Original as a PDF File with Embedded Text Data", User Guide (Full Version). 4. To send the scanned document to an e-mail address, press [Sender] and then
  • Ricoh IM C400SRF | User Guide - Page 155
    See "Placing an Original to Scan", User Guide (Full Version). 3. Press [Send Settings PDF (Single Page): A PDF file is created for each single page. • PDF (Multi-page): Multiple pages are combined into a single PDF file. In addition to the normal PDF format, you can also specify [High Compression PDF
  • Ricoh IM C400SRF | User Guide - Page 156
    and digital signature settings, and text information in the PDF file. • See "Scanning an Original as a PDF with Security Setting Specified", User Guide (Full Version). • See "Scanning an Original as a PDF File with Embedded Text Data", User Guide (Full Version). • There are requirements that must be
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    You can store documents scanned by the machine in the document server. You can also store them using the printer driver. See "Storing Documents to Print in the Machine", User Guide (Full Version). • Documents stored in the document server are deleted after three days (72 hours) in the factorydefault
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    a user folder created by a user to store the document. To select a user folder, create it in advance. See "Organizing Document Server Using Folders", User Guide (Full Version). • User Name: Specify the user name displayed as the owner of the document. Select a user from the address book or enter the
  • Ricoh IM C400SRF | User Guide - Page 159
    . • You can print a document in the document server using Web Image Monitor. • See "Accessing Documents in Document Server from a Web Browser", User Guide (Full Version). Printing a Document with the Settings Specified When Scanned • When printing two or more documents at a time, the print settings
  • Ricoh IM C400SRF | User Guide - Page 160
    6. Document Server 3. Select the document to print. DZX239 • Press [User Name] or [File Name] on the left side of the screen to search for a document. • If the document is password protected, enter the password and press [OK]. • To print two or more copies, enter the quantity using the number keys.
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    Printing Documents in Document Server 3. Select the document to print. • If the document is password protected, enter the password and press [OK]. • To print two or more copies, enter the quantity using the number keys. 4. Press [To Printing Screen]. 5. Change the print settings. • When specifying
  • Ricoh IM C400SRF | User Guide - Page 162
    6. Document Server 4. Specify the page to print. D0C9PA5401 • 1st Page: Select this to print the first page only. When you selected two or more documents, the first page of each document is printed. • Specified Page: Select this to print the specified page. • Specify Range: Enter the page printing
  • Ricoh IM C400SRF | User Guide - Page 163
    7. Web Image Monitor Using Web Image Monitor Web Image Monitor is a screen to confirm the machine status and settings on the computer. When the machine and a computer can be connected to a network, you can access to Web Image Monitor by entering the IP address of the machine on the address bar of
  • Ricoh IM C400SRF | User Guide - Page 164
    7. Web Image Monitor You can access Web Image Monitor more quickly by registering the machine's URL as a bookmark. Note that the URL you register must be the URL of the top page, which is the page that appears before login. If you register the URL of a page that appears after login, Web Image
  • Ricoh IM C400SRF | User Guide - Page 165
    Using Web Image Monitor The machine status, settings, and job status are displayed. You can browse the settings of the machine but cannot change them. • When logged in (as a user) Log in as a user registered in the Address Book. The users can operate the jobs that they executed and change a part of
  • Ricoh IM C400SRF | User Guide - Page 166
    , and job status. • Device Management: Manages the machine settings and Address Book. • Print Job/Stored File: Operates the files stored in the printer driver or document server. • Convenient Links: Displays the link to the Favorite URL. 2. Header An icon to link to the Login screen is placed at
  • Ricoh IM C400SRF | User Guide - Page 167
    Using Web Image Monitor Download Help File You can download Web Image Monitor Help to the computer and view it. When you store the downloaded Help file in the Web server and assign to the Help button ( ), you can view the Help without connecting to the Internet. To assign the downloaded Help
  • Ricoh IM C400SRF | User Guide - Page 168
    7. Web Image Monitor 166
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    8. Adding Paper and Toner Loading Paper into the Paper Tray The method of loading paper the paper type or thickness in [Tray/Paper Settings] of [Settings]. See "Tray/Paper Settings", User Guide (Full Version). • Check the paper setting before printing. If the paper differs from the paper setting,
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    8. Adding Paper and Toner • When loading paper on a tray which has a few sheets of paper, multiple sheets of paper may be fed at once from the tray. Take out
  • Ricoh IM C400SRF | User Guide - Page 171
    lever of the side fence, slide the side fences outward. D0C9IA5914 4. While pinching the release lever of the end fence, slide the end fence outward. • IM C300 series • IM C400 series D0C9IA5915 169
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    8. Adding Paper and Toner D0C9IA0912 Rotate the fixing screw of the stopper 90 degrees counterclockwise with a coin or similar object and remove the stopper. 1 2 D0C9IA0910 5. Square the paper and load it print side up. Do not stack paper over the limit mark. • IM C300 series • IM C400 series
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    fences gently against the paper you loaded. Make sure that there is no space between the paper and the side fences or end fence. • IM C300 series • IM C400 series D0C9IA5917 D0C9IA0913 To fix the end fence, engage the two projections of the stopper with the holes on the end fence, and
  • Ricoh IM C400SRF | User Guide - Page 174
    8. Adding Paper and Toner 2 1 7. Carefully slide the paper tray fully in. D0C9IA0911 Loading Paper into Tray 2 to 4 The paper size setting is changed in the same way for each
  • Ricoh IM C400SRF | User Guide - Page 175
    3. Release the lock on the side fence. Loading Paper into the Paper Tray D0C9IA5920 4. While pressing down the release lever of the side fence, slide the side fences outward. D0C9IA5921 5. While pinching the release lever of the end fence, slide the end fence outward. D0C9IA5922 6. Square the
  • Ricoh IM C400SRF | User Guide - Page 176
    8. Adding Paper and Toner D0C9IA5923 7. Align the back and side fences gently against the paper you loaded. 8. Re-lock the side fences. D0C9IA5924 D0C9IA5930 9. Carefully slide the paper tray
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    Loading Paper into the Paper Tray • Do not stack paper over the limit mark. If you load paper over the limit mark, the print image may be slanted or the paper may be jammed. 1. Open the bypass tray. D0C9IA0907 D0C9IA5926 When loading paper larger than A4 or 81/2 × 11 size, pull out the extender.
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    8. Adding Paper and Toner 3. Align the paper guides to the paper size. D0C9IA5927 • To load paper on the bypass tray, it is better to orient it in the direction of . • You can change
  • Ricoh IM C400SRF | User Guide - Page 179
    4. Press one tray to set. Loading Paper into the Paper Tray 5. Press [Paper Size]. D0C9PA5253 To specify for the bypass tray, press [Paper Size: Printer]. D0C9PA5254 6. Choose one paper size from the list shown, and then press [OK]. 7. Press [OK]. 8. After completing the configuration, press [
  • Ricoh IM C400SRF | User Guide - Page 180
    8. Adding Paper and Toner Specifying a Custom Size Paper Using the Control Panel 1. Press [Settings] on the Home screen. 2. Press [Tray/Paper Settings]. 3. Press [Paper Size/Paper Type]. 4. Press one
  • Ricoh IM C400SRF | User Guide - Page 181
    . • Before you change the settings, confirm the priority of the paper settings for printing (priority to the printer driver or to the control panel). On the printer driver Check the settings of paper tray and paper type on the printer driver and make sure the settings match the loaded paper. 179
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    8. Adding Paper and Toner On the control panel 1. Press [Settings] on the Home screen. 2. Press [Tray/Paper Settings]. 3. Press [Paper Size/Paper Type]. 4. Press one tray to set. D0C9PA5323 5. Press [Paper Type/Thickness]. 180 D0C9PA5255
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    Loading Paper into the Paper Tray 6. Choose one paper type and paper thickness from the list shown, and then press [OK]. 7. Press [OK]. 8. After completing the configuration, press [Home] ( ). 181
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    8. Adding Paper and Toner Recommended Paper Sizes and Types The Vertical: 139.5-216.0 mm Horizontal: 210.0-297.0 mm Paper capacity • IM C300 series: 250 sheets • IM C400 series: 550 sheets • IM C300 series: 250 sheets • IM C400 series: 550 sheets Vertical: 5.50-8.50 inches Horizontal: 8.27-11
  • Ricoh IM C400SRF | User Guide - Page 185
    Recommended Paper Sizes and Types Paper Tray Unit (Trays 2-4) Paper type and weight 60-163 g/m2 (16 lb. Bond- 90 lb. Index) Plain Paper 1-Thick Paper 2 60-163 g/m2 (16 lb. Bond- 90 lb. Index) Plain Paper 1-Thick Paper 2 Paper size Paper capacity Select the paper size using the Tray/Paper
  • Ricoh IM C400SRF | User Guide - Page 186
    8. Adding Paper and Toner Paper type and weight 60-220 g/m2 (16 lb. Bond- 80 lb. Cover) Plain Paper 1-Thick Paper 3 Paper size Custom size*2: Vertical: 76.2-216.0 mm
  • Ricoh IM C400SRF | User Guide - Page 187
    one is used, normal operation and quality cannot be guaranteed. When using transparencies, check their print sides carefully. Erroneous loading may cause problems. Remove copied or printed sheets one by one. • When loading translucent paper, always use long grain paper. • Remove copied or printed
  • Ricoh IM C400SRF | User Guide - Page 188
    8. Adding Paper and Toner Paper Thickness*1 Thick Paper 2 Thick Paper 3 Paper weight 131-163 g/m2 (35 lb. Bond-90 lb. Index) 164-220 g/m2 (90 lb. Index-80 lb.
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    the quality of your copies by storing them in a binder in a dark, dry place. • When folding prints, toner in the folds will come off. • If the prints are stored in the conditions described below, toner may melt: • When a print and a half-dried print are put on top of each other • When solvent
  • Ricoh IM C400SRF | User Guide - Page 190
    8. Adding Paper and Toner Thick Paper Orientation and Recommended Status When using thick paper of 106-220 g/m2 (28 lb. Bond-80 lb. Cover), keep in mind the paper
  • Ricoh IM C400SRF | User Guide - Page 191
    Envelope Orientation and Recommended Status Envelope Orientation and Recommended Status The way to place an original on the exposure glass and load envelopes varies depending on the shape and orientation of the envelopes. • Do not print on the following envelopes: • Window envelopes • Envelopes with
  • Ricoh IM C400SRF | User Guide - Page 192
    8. Adding Paper and Toner Using the Copy Function Orientation of Envelopes Side-opening envelopes Exposure Glass D0C9IA8601 Bypass Tray DZW768 Flaps: closed Side to be scanned: face down Flaps:
  • Ricoh IM C400SRF | User Guide - Page 193
    Loading Orientation-fixed Paper or Two-sided Paper Loading Orientation-fixed Paper or Two-sided Paper To print onto letterhead paper or business letter paper on which logos or patterns are printed, confirm how to set the paper or the settings of this machine so that the original is printed onto the
  • Ricoh IM C400SRF | User Guide - Page 194
    8. Adding Paper and Toner Copy Side Two-sided originals *1 Paper trays Bypass Tray DZB781 DZB787 *1 When printing the first page onto the letterhead side Printing onto Letterhead Paper Using the Printer Driver Specify the settings of this machine as described below. [Settings] [Tray/Paper
  • Ricoh IM C400SRF | User Guide - Page 195
    . Bond) • An original whose size is within the range of the maximum original scan area can be placed. • See "Specifications for the Main Unit", User Guide (Full Version). • Place originals in the ADF if they are 356 mm (14.0 inches) or more along the feed direction. If you place them on
  • Ricoh IM C400SRF | User Guide - Page 196
    on the control panel. You can display the telephone number for ordering a replacement print cartridge. See "Contact Information", User Guide (Full Version). • Replace the toner after the message prompting replacement is displayed on the control panel. • The machine may become damaged if you use
  • Ricoh IM C400SRF | User Guide - Page 197
    cartridge with the opening upward, shake it well, and then reinstall it. Precautions When Storing Toner • Do not store toner (new or used) or toner containers while toner is inside in a place with an open flame. The toner can ignite and result in burns or fire. • Do not leave the following items in
  • Ricoh IM C400SRF | User Guide - Page 198
    a depleted print cartridge, place the cartridge in a box or plastic bag while paying attention not to spill any toner powder. (mainly Europe and Asia) If you want to discard your used toner container, please contact your local sales office. If you discard it by yourself, treat it as general plastic
  • Ricoh IM C400SRF | User Guide - Page 199
    Replacing the Toner Please see our local company website for information on the recycling of supply products, or you can recycle items according to the requirements of your local municipalities or private recyclers. 197
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    8. Adding Paper and Toner 198
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    9. Troubleshooting Alert Sounds The machine notifies you with an alert sound when a paper jam occurs, the original is left on the machine, or another problem occurs. Listen to the alert sound for one of the patterns described below, and perform the required procedure accordingly. Sound pattern*1
  • Ricoh IM C400SRF | User Guide - Page 202
    9. Troubleshooting Sound pattern*1 Five long beeps ( the message displayed on the screen, and resolve the problem by removing the jammed paper or original, or replacing the toner. Check that the original is placed in the ADF . • See "Setting the Sound Volume and Type", User Guide (Full Version). 200
  • Ricoh IM C400SRF | User Guide - Page 203
    . Press the message to display it in full text. You can also view more than one message as a list. • [Check Status] indicator If there is a problem such as a paper jam, the [Check Status] indicator lights up or flashes along with a message displayed on the screen. Press [Check Status] to check the
  • Ricoh IM C400SRF | User Guide - Page 204
    The waste toner bottle is full, or almost full. Contact your service representative. Staples have run out. Prepare a cartridge for replacement, and load it when the staples run out. See "Replenishing the Staples", User Guide (Full Version). A cover is open. Check that all covers of the machine
  • Ricoh IM C400SRF | User Guide - Page 205
    is unavailable for use. Press [Check Status] and resolve the problem as soon as possible. Flashing in yellow Maintenance on the machine needs machine cannot be used. : Some of the functions cannot be used, or the toner is almost depleted. • Depending on the machine condition, such as a paper jam
  • Ricoh IM C400SRF | User Guide - Page 206
    Troubleshooting When the Machine Cannot Be Operated • If a message is displayed on the screen, check the message. • See "When a messages Is Displayed and the Machine Cannot Be Operated", User Guide directly into the wall outlet. There may be a problem with the wall outlet. After checking that the
  • Ricoh IM C400SRF | User Guide - Page 207
    When the Machine Cannot Be Operated Condition Cause Solution and reference Only the copy icon is displayed when the machine is turned on. The functions other than the copy function are starting up. The time required for a function to start up varies depending on the function. Wait a while.
  • Ricoh IM C400SRF | User Guide - Page 208
    9. Troubleshooting Condition Cause Solution and reference when you press [Help] ( ). The application that is currently in use does not support the help function, or is grayed out because "Paper Misfeed" or another message is being the Available Functions", User Guide (Full Version). 206
  • Ricoh IM C400SRF | User Guide - Page 209
    page cannot be displayed, check that the machine is connected to the network correctly. See "Selecting the Network Connection Method", User Guide (Full Version). Check that [Web Browser] [Menu] ( ) [Settings] [Privacy & security] [Accept cookies] check box is selected. Check the conditions in which
  • Ricoh IM C400SRF | User Guide - Page 210
    9. Troubleshooting When the for the certificate. Specify [Simple Encryption] in "Driver Encryption Key:Encryption Strength" in [Settings] [System Settings You cannot access the machine using Web Image Monitor. There is a problem with the connection between the machine and the computer. Check the
  • Ricoh IM C400SRF | User Guide - Page 211
    When the Machine Cannot Be Operated Condition Cause "There is a problem with this website's security certificate." is displayed and you cannot connect to the machine when accessing the machine using Web Image Monitor. [Permit SSL / TLS
  • Ricoh IM C400SRF | User Guide - Page 212
    9. Troubleshooting When a Message Appears and the Machine Cannot Be Operated Message "Service Call" SCxxx-xx Contact Serial No. of Machine "Functional Problems" SCxxx-xx Contact Serial No. of Machine "Please wait." Condition The machine needs to be repaired. Solution and reference Consider
  • Ricoh IM C400SRF | User Guide - Page 213
    Requirements After Moving the Machine", User Guide (Full Version). If the message Please wait." A consumable or supply such as the toner has been replenished. Wait a while and do not even after you have performed the operations as instructed in the following message, a malfunction may temporarily
  • Ricoh IM C400SRF | User Guide - Page 214
    9. Troubleshooting • page 9 "Turning On and Off the Power" • "Cover Open" • "Add Toner" / "Add Staples" • "Replace Waste Toner Bottle" • "Original left on exposure glass." • "No paper." 212
  • Ricoh IM C400SRF | User Guide - Page 215
    is specified. Check the paper size supported in Duplex copying and the specified finishing type and load the supported paper. page 273 "List of volume use. See "Specifying Maximum Print Volume Use of Each User", User Guide (Full Version). "Set next original(s), then Duplex copying is press [Start
  • Ricoh IM C400SRF | User Guide - Page 216
    9. Troubleshooting When a Message Appears While Using Document Server For details about the can unlock documents. See "Specifying Access Privileges for Documents Stored in Document Server", User Guide (Full Version). "Cannot display preview of this page." The format of the image data
  • Ricoh IM C400SRF | User Guide - Page 217
    "Error occurred, and transmission was cancelled." "Functional problem occurred. Stopped processing." Condition Solution and reference The machine settings of the e-mail server. Wait a while. To receive the fax manually, wait until the duration has passed and then operate the machine to perform
  • Ricoh IM C400SRF | User Guide - Page 218
    9. Troubleshooting Message "Memory is full. Cannot scan more. Transmitting only scanned pages folder destination, press [Select]. • When the JPEG/PDF file that is attached to an e-mail is sent to the machine, check the message and resolve the problem accordingly. • page 229 "When a Message Appears
  • Ricoh IM C400SRF | User Guide - Page 219
    to the address book. See "Registering the Destination Folder to Use for Send to Folder", User Guide (Full Version). "Check whether there are The POP3 (IMAP4) any network server could not be problems."[15-11] found. Check the settings in [Reception Protocol], [POP3 / IMAP4 Settings] and [Email
  • Ricoh IM C400SRF | User Guide - Page 220
    9. Troubleshooting Message Condition Solution and reference "Network communication has Initial Settings] [IP-Fax Settings] [SIP Settings]. See "Sending Documents by IP-Fax", User Guide (Full Version). "Network communication has failed. Failed to connect to POP/IMAP server. Please check machine
  • Ricoh IM C400SRF | User Guide - Page 221
    operating normally and connected to the network. • Check the transfer settings. See "Transferring a Received Fax Document to E-mail Address or Folder", User Guide (Full Version). The destination could not be found when the fax was sent without using the SMTP server. Check that the destination is
  • Ricoh IM C400SRF | User Guide - Page 222
    9. Troubleshooting Message Condition Solution and reference "Network communication has failed. the destination is specified correctly. See "Sending Internet Faxes without Using SMTP Server", User Guide (Full Version). "Network communication has failed. Failed to send. Please check status and
  • Ricoh IM C400SRF | User Guide - Page 223
    See "Transferring a Received Fax Document to E-mail Address or Folder", User Guide (Full Version). The user name and/or password registered in the address book Registering the Destination Folder to Use for Send to Folder", User Guide (Full Version). "Network communication has failed. Failed to send
  • Ricoh IM C400SRF | User Guide - Page 224
    9. Troubleshooting Message Condition Solution and reference "Network communication has failed. Failed to Info] again. See "Registering the Destination Folder to Use for Send to Folder", User Guide (Full Version). "Network communication has failed. Failed to send. The registration of fax email
  • Ricoh IM C400SRF | User Guide - Page 225
    and "Password" in SIP Digest Authentication under [Settings] [Fax Settings] [Detailed Initial Settings] [IPFax Settings] [SIP Settings] match. See "Sending Documents by IP-Fax", User Guide (Full Version). 223
  • Ricoh IM C400SRF | User Guide - Page 226
    9. Troubleshooting Message Condition Solution and reference " has failed. The destination does not support IP-FAX." An IP-Fax was sent to a destination that does not support IP-Fax. Sending a fax using ] [Network/ Interface]. See "Connecting to a Wired LAN", User Guide (Full Version). 224
  • Ricoh IM C400SRF | User Guide - Page 227
    message. Change the setting when you are not using the IP-Fax or Internet Fax function. • See "Changing the Parameter Settings", User Guide (Full Version). Messages that Appear When the Remote Fax Function Is Unavailable For details about your network environment, consult the network administrator
  • Ricoh IM C400SRF | User Guide - Page 228
    9. Troubleshooting When a message is displayed on the main-machine Message Condition Solution and reference "Check whether there are any network problems." [16-00] The machine is not connected to the network. • Check that the machine is connected to the network correctly. • Press [Confirm] to
  • Ricoh IM C400SRF | User Guide - Page 229
    has the permission to use the fax function. "Verifying Users to Operate the Machine (User Authentication)", Security "Check whether there are any network problems." [16-00] The machine is not connected to the network. Check that the machine is connected to the network correctly. "Connection with
  • Ricoh IM C400SRF | User Guide - Page 230
    9. Troubleshooting Message Condition Solution and reference "Remote fax is not available because [User Code Authentication] is active." User Code authentication is specified. User Code authentication is not supported on both the mainmachine and sub-machine. Consider another method of user
  • Ricoh IM C400SRF | User Guide - Page 231
    to print was specified. Specify a size smaller than 215.9 mm (8.5 inches) wide and 355.6 mm (14.0 inches) long in "Print On:" in the printer driver. When [Same as Original Size] is specified in "Print On:", reduce the size specified in "Print On:" or adjust the size in the application. 229
  • Ricoh IM C400SRF | User Guide - Page 232
    Troubleshooting Message Cause Solution and reference "An error occurred while processing an Unauthorized Copy Prevention job. The job was cancelled." The settings in the printer driver are incorrect. Check the following in the printer driver the Machine", User Guide (Full Version).
  • Ricoh IM C400SRF | User Guide - Page 233
    the Classification Code", User Guide (Full Version). "Collate problem occurred in the data because of the communication status or another reason. Check that the machine can communicate with the computer properly. A printer driver that does not support the machine was used. Use the printer driver
  • Ricoh IM C400SRF | User Guide - Page 234
    9. Troubleshooting Message Cause Solution and reference "Communication error with central management server has occurred. The job has been cancelled." The job was canceled because a Central Management
  • Ricoh IM C400SRF | User Guide - Page 235
    and reference An error such as a syntactic error has occurred. Check that the PDF file to print does not have an error. The hard disk is almost full. no longer needed. See "Deleting Documents Stored in the Machine", User Guide (Full Version). The number of documents stored in the machine exceeds
  • Ricoh IM C400SRF | User Guide - Page 236
    9. Troubleshooting Message Cause Solution and reference "Exceeded max. number of pages. (Auto)" Category", User Guide (Full Version). See "Specifying Maximum Print Volume Use of Each User", User Guide (Full Version). "File system is full." The file system is full, and the PDF file cannot be
  • Ricoh IM C400SRF | User Guide - Page 237
    consider repairing the machine. "Hardware Problem: Ethernet" An error has occurred in the Ethernet interface. "Hardware Problem: Wireless Card" An error Stored in the Machine", User Guide (Full Version). See "Erasing Documents from Document Server", User Guide (Full Version). "I/O buffer
  • Ricoh IM C400SRF | User Guide - Page 238
    9. Troubleshooting Message Cause Solution and reference "Information for user authentication is memory is insufficient. Decrease [Resolution] in the printer driver. See "Applying Different Print Settings Depending on the Document Type", User Guide (Full Version). "Load following paper in XXX.
  • Ricoh IM C400SRF | User Guide - Page 239
    card or USB flash memory device is not recognized properly. • Use an SD card with a maximum capacity of 32 GB or a USB flash memory that supports USB 2.0. • An SD card or USB flash memory may not be recognized in some situations such as if the media is inserted before the application
  • Ricoh IM C400SRF | User Guide - Page 240
    is specified on a paper tray that does not support the function, printing cannot be performed. When Sort the Paper Tray" "Parallel I/F board has a problem." An error has occurred in the parallel interface. driver. See "Applying Different Print Settings Depending on the Document Type", User Guide
  • Ricoh IM C400SRF | User Guide - Page 241
    "Sending data failed." Transmission of data from the printer driver was canceled. Check that the computer is operating normally. paper orientation and print data orientation See "Stapling Printed Pages", User Guide (Full Version). A malfunction occurred temporarily on the machine. Turn
  • Ricoh IM C400SRF | User Guide - Page 242
    9. Troubleshooting Message Cause Solution and reference "The print job has been cancelled that are no longer needed. See "Erasing Documents from Document Server", User Guide (Full Version). "The selected paper size is not supported. This job has been cancelled." A paper size that cannot be fed
  • Ricoh IM C400SRF | User Guide - Page 243
    authentication information, consult the user administrator. See "Specifying Login Information in the Printer Driver", User Guide (Full Version). The user registered in the printer driver does not have permission to use the printer function. Consult the user administrator. The user administrator
  • Ricoh IM C400SRF | User Guide - Page 244
    9. Troubleshooting Message "98: Error" "99: Error" Cause Solution and reference Accessing the hard disk failed. Turn off the power of the machine, wait for 10 seconds
  • Ricoh IM C400SRF | User Guide - Page 245
    to be blank when [Delete Blank Page] in OCR is specified. Change [Settings] [Scanner Settings] [Scan] [Blank Page Detection] [OCR Scanned PDF: Blank Page Sensitivity] to [Sensitivity Level 1]. The machine detects a blank page only when the original is completely white. Decrease the value in
  • Ricoh IM C400SRF | User Guide - Page 246
    9. Troubleshooting Message Cause Solution and reference "Authentication with the destination has Folder] [Folder Authentication Info]. • Adding "@domain-name" behind the user name may resolve the problem. • When a login password is not specified on your computer, specify a login password on
  • Ricoh IM C400SRF | User Guide - Page 247
    settings, the orientation to set the original differs. Be sure to place the original in the correct orientation. See "Placing an Original to Scan", User Guide (Full Version). 245
  • Ricoh IM C400SRF | User Guide - Page 248
    9. Troubleshooting Message Cause Solution and reference "Connection with PC has failed. Check the settings." The machine or the computer is not connected to the network correctly.
  • Ricoh IM C400SRF | User Guide - Page 249
    When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Exceeded max. email size. Sending email has been cancelled. Check [Max. Email Size] in Scanner Features." The file size per page has exceeded the maximum e-mail size specified in [Maximum Email Size].
  • Ricoh IM C400SRF | User Guide - Page 250
    Troubleshooting Message Cause Solution and reference "Memory storage device not detected. Insert the device." An SD card or USB flash memory device is not recognized properly. • Use an SD card with a maximum capacity of 32 GB or a USB flash memory that supports specified by Manual Entry is
  • Ricoh IM C400SRF | User Guide - Page 251
    the Protection Function to Prevent the Misuse of Addresses", User Guide (Full Version). "SMTP authentication email address and administrator program. See "Using the Protection Function to Prevent the Misuse of Addresses", User Guide (Full Version). "The size of the scanned data is too small. Check
  • Ricoh IM C400SRF | User Guide - Page 252
    Troubleshooting driver. For the driver encryption key, consult the network administrator. "The authentication password and/or authentication algorithm may be incorrect, or the machine does not support Tool. See "Installing the TWAIN Driver", User Guide (Full Version). "Authentication succeeded.
  • Ricoh IM C400SRF | User Guide - Page 253
    . The User Code registered in the TWAIN driver is not assigned with the privileges to use the scanner function. Consult the user administrator. The user administrator can change the access permissions in the address book. See "Confirming the Available Functions", User Guide (Full Version). 251
  • Ricoh IM C400SRF | User Guide - Page 254
    9. Troubleshooting Message Cause Solution and reference "Error has occurred in "Error has occurred in the An error is occurring in scanner driver." the driver or operating system. Restart the computer. There is a problem with the network environment. Check that the computer is connected to
  • Ricoh IM C400SRF | User Guide - Page 255
    host name. Check that the host name of the machine is configured in Network Connection Tool that is installed with the TWAIN driver. See "Installing the TWAIN Driver", User Guide (Full Version). The IPv6 address could not be obtained when only IPv6 is enabled on the machine. Log in to Web Image
  • Ricoh IM C400SRF | User Guide - Page 256
    increase in network traffic, the firewall in the virus protection software may be activated, or there might be problems with the hardware etc. If you can not fix this problem, please call service." The network is busy. The firewall function is enabled on the computer. The machine or the computer is
  • Ricoh IM C400SRF | User Guide - Page 257
    encrypted communication is enabled on the machine. Register the SNMPv3 authentication information in Network Connection Tool that is installed on the computer with the TWAIN driver. For the SNMPv3 authentication information, consult your network administrator. See "Installing the TWAIN
  • Ricoh IM C400SRF | User Guide - Page 258
    9. Troubleshooting When Other Messages Appear • When confirming or changing the settings in [ machine. The Web browser of the machine supports the PDF versions and encryption levels shown below. Other PDF files cannot be displayed. • PDF version: 1.3-1.7 • PDF encryption level: 128-bit AES, 256-bit
  • Ricoh IM C400SRF | User Guide - Page 259
    left side of the machine after turning off the power of the machine. page 9 "Turning On and Off the Power" • If the problem persists, consult your service representative. "Internal cooling fan is active." The fan installed in the vent for cooling the interior of the machine became active after
  • Ricoh IM C400SRF | User Guide - Page 260
    9. Troubleshooting Message "You do not have the privileges to use this function." Cause The LDAP authentication Message "Authentication has failed." B/W/L0103-000 Cause An operation in the TWAIN supporting application was performed from the computer while a user was logged in to the machine or
  • Ricoh IM C400SRF | User Guide - Page 261
    Key is not registered correctly in the TWAIN driver. Consult the network administrator whether the Driver Encryption Key is required, and configure the driver accordingly. See "Specifying Login Information in the Printer Driver", User Guide (Full Version). See "Specifying Login Information in the
  • Ricoh IM C400SRF | User Guide - Page 262
    9. Troubleshooting Message "Authentication has failed." B/W/L0208-000 B/W/L0208-002 "Authentication has failed." L0307-001 "Authentication has failed." W0400-102 "Authentication has failed." W0400-200 "Authentication has
  • Ricoh IM C400SRF | User Guide - Page 263
    password is incorrect. of the user registered on the server. Too many requests for authentication occurred at one time. Try again later. If the problem persists, check whether the machine is under an authentication attack. The attack status can be checked by the screen message, in the system log
  • Ricoh IM C400SRF | User Guide - Page 264
    9. Troubleshooting Message "Authentication has failed." L0406-201 "Authentication has failed." L0406-202 settings or LDAP server settings are correctly configured.*4 Check whether the SSL settings are supported on the LDAP server. The login user name or password is incorrect. Enter the
  • Ricoh IM C400SRF | User Guide - Page 265
    When Other Messages Appear Message "Authentication has failed." W/L0511-000 W0517-000 "Authentication has failed." W/L0606-004 "Authentication has failed." W/L0607-001 "Authentication has failed." W/L0612-005 "Authentication has failed." W/L0707-001 Cause Solution and reference The user
  • Ricoh IM C400SRF | User Guide - Page 266
    9. Troubleshooting • Check whether "Global Scope" is specified as the scope of the group if auto-obtaining of KDC in Windows authentication fails. When autoobtaining cannot be activated, switch to manual. *4 For LDAP settings, check the following: • Check whether the LDAP server is correctly
  • Ricoh IM C400SRF | User Guide - Page 267
    When Other Messages Appear Messages that Appear When Logging in to the Machine Using an IC Card Fails Message Cause Solution and reference "Authentication has failed." *0150-401 The card is locked because the number of times an incorrect PIN code was entered exceeds the limit. Unlock the card
  • Ricoh IM C400SRF | User Guide - Page 268
    9. Troubleshooting Messages that Appear When the LDAP Server Is Unavailable Message Cause Solution and App Auth.] [Register/ Change/Delete LDAP Server]. See "Programming the LDAP Server", User Guide (Full Version). "LDAP server authentication has failed. Check the settings." The user name or
  • Ricoh IM C400SRF | User Guide - Page 269
    in PDF or PDF/A is not currently valid. "The destination cannot be selected because there is a problem with PDF or PDF/A is missing or invalid. Use a valid device certificate for the digital signature in PDF or PDF/A. See "Scanning an Original as a PDF with Security Setting Specified", User Guide
  • Ricoh IM C400SRF | User Guide - Page 270
    9. Troubleshooting Message Cause "The destination cannot be selected because its encryption certificate is not currently valid." The Configuration], [Control Panel: Proxy Settings]) are correctly configured. See "Installing an Application from Application Site", User Guide (Full Version). 268
  • Ricoh IM C400SRF | User Guide - Page 271
    When Other Messages Appear Message Cause Solution and reference "Could not restore the firmware because the required data does not exist." The firmware from Application Site has not been updated. The firmware cannot be recovered. "JavaTM Platform has not been started. Install the application
  • Ricoh IM C400SRF | User Guide - Page 272
    9. Troubleshooting 270
  • Ricoh IM C400SRF | User Guide - Page 273
    10. Specifications for The Machine Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the back right side of the machine, located in the position shown below. The label contains details that identify the region your machine
  • Ricoh IM C400SRF | User Guide - Page 274
    10. Specifications for The Machine • Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model, refer to the metric units. If your machine is a
  • Ricoh IM C400SRF | User Guide - Page 275
    printing Stationary original exposure type • Exposure glass, ADF (front side): One-dimensional solid scanning through CCD • ADF (back side): CIS sensor • IM C300 series • Normal mode: 48 seconds • Quick mode: 19 seconds • IM C400 series • Normal mode: 48 seconds • Quick mode: 17 seconds 273
  • Ricoh IM C400SRF | User Guide - Page 276
    C300 series Full color: 8.6 seconds / B&W: 7.2 seconds • IM C400F Full color: 7.4 seconds / B&W: 6.2 seconds (mainly North America) • IM C300F Full color: 8.6 seconds / B&W: 7.2 seconds • IM C400F Full color: 7.4 seconds / B&W: 6.2 seconds • IM C400SRF Full color: 7.9 seconds / B&W: 6.7 seconds (A4
  • Ricoh IM C400SRF | User Guide - Page 277
    mainly Europe) Copy/print speed (per minute) (mainly Europe) Specifications • IM C400F • A4 (60-81 g/m2): 40 sheets/minute • A4 ( 42 sheets/minute (82-105 g/m2): 31 sheets/minute (106-220 g/m2): 15 sheets/minute • IM C400SRF • A4 (60-81 g/m2), One-sided printing: 40 sheets/minute • A4 (60-81 g/
  • Ricoh IM C400SRF | User Guide - Page 278
    m2): 31 sheets/minute • 81/2 × 11 (106-220 g/m2): 15 sheets/minute • IM C400F • A4 (60-81 g/m2): 40 sheets/minute • A4 (82-105 g/m2): 42 sheets/minute (82-105 g/m2): 31 sheets/minute (106-220 g/m2): 15 sheets/minute • IM C300F • A4 (60-105 g/m2): 30 sheets/minute • A4 (106-220 g/m2): 15 sheets/
  • Ricoh IM C400SRF | User Guide - Page 279
    List of Specifications Item Copy/print speed (per minute) (mainly North America) Maximum original size Specifications • IM C400SRF • A4 (60-81 g/m2), One-sided printing: 40 sheets/minute • A4 (60-81 g/m2), B&W, 2-sided printing: 40 sheets/ minute • A4 (60-81 g/m2), Full
  • Ricoh IM C400SRF | User Guide - Page 280
    10. Specifications for The Machine Item Original scanning area • Exposure Glass Specifications 2 1 DZW788 1. Vertical: Up to 216 mm (8.6 inches) 2. Horizontal: Up to 356 mm (14. 1 inches) • ADF 2 1 Originals Copy size DZW789 1. Vertical: 105 to 216 mm (4.1 to 8.6 inches) 2. Horizontal • 1-
  • Ricoh IM C400SRF | User Guide - Page 281
    Item Paper weight Missing image area (Copy) List of Specifications Specifications • Tray 1, Bypass Tray: page 182 "Recommended Paper Sizes and Types" • Duplex: 60-163 g/m2 (16 lb. Bond-90 lb. Index) *1, *2 1 PÐròiéînôt áaòråeáa 2 4 3 DZX710 1. Leading edge: 4.2 ±1.5 mm (0.17 ±0.06 inches) 2.
  • Ricoh IM C400SRF | User Guide - Page 282
    " 20 lb. Bond) Continuous copy run 1-999 sheets Duplex Standard Power requirements (mainly Europe and Asia) • IM C300 series 220-240 V, 5 A, 50/60 Hz • IM C400 series 220-240 V, 7 A, 50/60 Hz (mainly North America) • IM C300F 120-127 V, 10 A, 60 Hz • IM C400 series 120-127 V, 12 A, 60 Hz 280
  • Ricoh IM C400SRF | User Guide - Page 283
    C300 series/C400F consists of the main unit, three paper tray units, and internal tray 2. • The complete system of the IM C400SRF consists of the main unit and three paper tray units. Power consumption (Main unit only) (mainly Asia) Ready: 50.6 W During printing: B&W: 427 W / Color: 502 W
  • Ricoh IM C400SRF | User Guide - Page 284
    is plugged into an outlet: 1 W or less Power consumption (Complete system) (mainly North America) • IM C300F Maximum: 1,300 W or less • IM C400 series Maximum: 1,400 W or less • The complete system of the IM C300F/C400F consists of the main unit, three paper tray units, and internal tray 2. • The
  • Ricoh IM C400SRF | User Guide - Page 285
    : 498 × 561 × 510 mm (19.6 × 22.1 × 20.1 inches) • IM C400F: 498 × 561 × 590 mm (19.6 × 22.1 × 23.2 inches) (mainly North America) • IM C300F: 498 × 561 × 510 mm (19.6 × 22.1 × 20.1 inches) • IM C400F: 498 × 561 × 590 mm (19.6 × 22.1 × 23.2 inches) • IM C400SRF: 615 × 561 × 706 mm (24.2 × 22.1 × 27
  • Ricoh IM C400SRF | User Guide - Page 286
    1,180 × 994 mm (46.5 × 39.1 inches) (when the control panel is vertical) 1,180 × 1,038 mm (46.5 × 40.9 inches) (when the control panel is horizontal) • IM C400F 1,180 × 981 mm (46.5 × 38.6 inches) (when the control panel is vertical) 1,180 × 1,025 mm (46.5 × 40.4 inches) (when the control panel is
  • Ricoh IM C400SRF | User Guide - Page 287
    of Specifications Item Space for main unit (W × D) (mainly North America) Noise emission (Sound power level: Main unit only) (mainly Europe) Specifications • IM C300F 1,180 × 994 mm (46.5 × 39.1 inches) (when the control panel is vertical) 1,180 × 1,038 mm (46.5 × 40.9 inches) (when the
  • Ricoh IM C400SRF | User Guide - Page 288
    pressure level: Main unit only) (mainly Europe) Noise emission (Sound pressure level: Complete system) (mainly Europe) Specifications • IM C300 series Stand-by: 31.3 dB (A) Copying: B&W: 68.1 dB (A) / Color: 68.4 dB (A) • IM C400F Stand-by: 31.3 dB (A) Copying: B&W: 71.6 dB (A) / Color: 70.2 dB
  • Ricoh IM C400SRF | User Guide - Page 289
    are actual values measured in accordance with ISO 7779. • Sound pressure levels are measured from the position of the bystander. • The complete system of the IM C300 series/C400F consists of the main unit, three paper tray units, and internal tray 2. • The complete system of the
  • Ricoh IM C400SRF | User Guide - Page 290
    of the main unit, three paper tray units, and internal tray 2. • IM C300F Stand-by: 30.7 dB (A) Copying: B&W: 62.2 dB (A) / Color: 62.8 dB (A) • IM C400F Stand-by: 30.8 dB (A) Copying: B&W: 65.6 dB (A) / Color: 65.5 dB (A) • IM C400SRF Stand-by: 30.7 dB (A) Copying: B&W: 68.5 dB (A) / Color: 68.6 dB
  • Ricoh IM C400SRF | User Guide - Page 291
    are actual values measured in accordance with ISO 7779. • Sound pressure levels are measured from the position of the bystander. • The complete system of the IM C300F/C400F consists of the main unit, three paper tray units, and internal tray 2. • The complete system of the
  • Ricoh IM C400SRF | User Guide - Page 292
    : Approx. 50 kg (110.2 lb.) • IM C400SRF: Approx. 60 kg (132.3 lb.) (mainly Asia) • IM C300 series: Approx. 47 kg (103.6 lb.) • IM C400F: Approx. 50 kg (110.2 lb.) (mainly North America) • IM C300F: Approx. 47 kg (103.6 lb.) • IM C400F: Approx. 50 kg (110.2 lb.) • IM C400SRF: Approx. 60 kg (132.3 lb
  • Ricoh IM C400SRF | User Guide - Page 293
    This function may not be used depending on the telephone line or area status. • To connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX, and 10BASE-T. The length of the usable cable is up to 100 m. Fax Transmissions and Reception Item Specifications Standard G3
  • Ricoh IM C400SRF | User Guide - Page 294
    10. Specifications for The Machine *1 JBIG transmission cannot be performed if the JBIG reception and ECM functions are not available on the destination fax. The ECM function is valid for communication over the G3 line. Internet Fax Transmissions and Reception Item Specifications Network •
  • Ricoh IM C400SRF | User Guide - Page 295
    List of Specifications IP-Fax Transmissions and Reception Item Specifications Network • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) • Option: IEEE802.11a/b/g/n wireless LAN interface Scan line density 8 × 3.85 lines/mm, 200 × 100 dpi (Standard character), 8 × 7.7 lines/mm, 200 × 200
  • Ricoh IM C400SRF | User Guide - Page 296
    10. Specifications for The Machine Item Gatekeeper SIP server Specifications • InnovaPhone VoIP-Gateway IP305 Software version: v7 hotfix (09-70300.17) • Cisco Gatekeeper Software version: IOS12.1 (2) T Platform: Cisco2600XM, 3620, 3640, 3660, 3725, 3745, 7200, 7400 • Cisco SIP proxy server
  • Ricoh IM C400SRF | User Guide - Page 297
    to SMB, FTP, TCP/IP folders E-mail format Single/Multi-part, MIME Conversion File formats TIFF (MH, MR, MMR compression), PDF, PDF/A When you select PDF or PDF/A for the file format, you can attach a digital signature. Authentication methods SMTP-AUTH, POP before SMTP, A-POP Encryption method
  • Ricoh IM C400SRF | User Guide - Page 298
    PDF documents attached to received e-mail. Specifications for Printer • To connect the machine to the network, use a LAN cable supporting 60-105 g/m2): 31 sheets/minute • 81/2 × 11 (106-220 g/m2): 15 sheets/minute • IM C400F • A4 (60-81 g/m2), B&W: 43 sheets/minute • A4 (60-81 g/m2), Full Color:
  • Ricoh IM C400SRF | User Guide - Page 299
    Item Printing speed (mainly Europe) List of Specifications Specifications • IM C400SRF • A4 (60-81 g/m2), B&W, One-sided printing: 43 sheets/ minute • A4 (60-81 g/m2), B&W, 2-sided printing: 41 sheets/ minute • A4 , Full Color (60-81 g/
  • Ricoh IM C400SRF | User Guide - Page 300
    g/m2): 31 sheets/minute • 81/2 × 11 (106-220 g/m2): 15 sheets/minute • IM C400F • A4 (60-81 g/m2), B&W: 43 sheets/minute • A4 (60-81 g/m2), sheets/minute (82-105 g/m2): 31 sheets/minute (106-220 g/m2): 15 sheets/minute • IM C300F • A4 (60-105 g/m2): 30 sheets/minute • A4 (106-220 g/m2): 15
  • Ricoh IM C400SRF | User Guide - Page 301
    List of Specifications Item Printing speed (mainly North America) Resolution Specifications • IM C400SRF • A4 (60-81 g/m2), B&W, One-sided printing: 43 sheets/ minute • A4 (60-81 g/m2), B&W, 2-sided printing: 41 sheets/ minute • A4 , Full Color (60-81 g/
  • Ricoh IM C400SRF | User Guide - Page 302
    2.0 Standard • Windows 7/8.1/10 • Windows Server 2008/2008 R2/2012/2012 R2/2016/2019 • macOS 10.12 or later • PostScript 3/PDF Emulation, PCL 5c/6: 93 fonts • Genuine Adobe PostScript 3/PDF: 136 fonts Total number of documents that can be stored: Up to 100 documents Number of pages for each document
  • Ricoh IM C400SRF | User Guide - Page 303
    the machine's life depending on the operating environment. Specifications for Scanner • To connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX, and 10BASE-T. The length of the usable cable is up to 100 m. Scanning Item Specifications Type Full-color scanner
  • Ricoh IM C400SRF | User Guide - Page 304
    2.0 (Type A) port (on the control panel) SD card slot (on the control panel) • Option: IEEE 802.11a/b/g/n wireless LAN interface Network protocol TCP/IP WSD Supported DSM Supported*1 302
  • Ricoh IM C400SRF | User Guide - Page 305
    TIFF, JPEG, PDF, High Compression PDF, PDF/A, Searchable PDF*3 *1 Supporting Web mail transmission *2 Supporting SMTP over PDF] or [High Compression PDF]. • See "Scanning an Original as a PDF with Security Setting Specified", User Guide (Full Version). • To specify High Compression PDF for the PDF
  • Ricoh IM C400SRF | User Guide - Page 306
    signature. You can also specify the security settings for [PDF] or [High Compression PDF]. • See "Scanning an Original as a PDF with Security Setting Specified", User Guide (Full Version). • To specify High Compression PDF for the PDF type, the following settings are required: • Selecting [Gray
  • Ricoh IM C400SRF | User Guide - Page 307
    List of Specifications Item Operating system Specifications • Windows 7/8.1/10 • Windows Server 2008/2008 R2/2012/2012 R2/2016/2019 (WIA scanner can function under both 32- and 64-bit operating systems.) *1 The maximum resolution depends on the scan size. Specifications for Auto Document Feeder
  • Ricoh IM C400SRF | User Guide - Page 308
    10. Specifications for The Machine Item Specifications Paper sizes that can be shifted Paper weight that can be shifted A4 , B5 JIS , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 8 × 13 , 8 × 10 , 71/4 × 101/2 , 16K , 81/2 × 12 , 81/2 × 132/5 , custom size , 81/4 × 13 60-105 g/m2 (16-28 lb.
  • Ricoh IM C400SRF | User Guide - Page 309
    List of Specifications Item Paper size Paper weight Stack capacity (80 g/m2, 20 lb. Bond) Power requirements Maximum power consumption Dimensions (W × D × H) Weight Specifications A4 , A5 , B5 JIS , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 10 , 71/4 × 101/2 , 51/2 ×
  • Ricoh IM C400SRF | User Guide - Page 310
    10. Specifications for The Machine Specifications for Caster Table Item Dimensions (W × D × H) Weight Specifications 637 × 660 × 89 mm (25.1 × 26.0 × 3.5 inches) (except protruding parts) Approx. 13 kg (28.7 lb.) Specifications for IEEE 1284 Interface Board Item Transmission spec Required cable
  • Ricoh IM C400SRF | User Guide - Page 311
    • Direct Connection Mode • Direct Connection: Group Owner Mode • Web Image Monitor is supported. • The transmission rates of 300 Mbps in the 5 GHz band and 130 Mbps and 11 Mbps for IEEE802.11b. The Ad-hoc communication is not supported in an IEEE802.11g/n environment. • Channels other than 1-11 and
  • Ricoh IM C400SRF | User Guide - Page 312
    as the destination. Number of destinations that can 500 be specified at one time Up to 100 items can be specified when entering an item manually (including the items specified by LDAP search). For the rest, select up to 400 items from the registered destinations. Size of a document that can be
  • Ricoh IM C400SRF | User Guide - Page 313
    time Size of a document that can be 2,000 MB per document sent Remarks - - - - - - - Up to 50 items can be entered also when entering the items manually. - 311
  • Ricoh IM C400SRF | User Guide - Page 314
    be specified when sending a document by Send to Folder Value 550 500 50 Remarks - Up to 100 items can be specified when entering an item manually (including the items specified by LDAP search) - 312
  • Ricoh IM C400SRF | User Guide - Page 315
    4.2 mm (0.17 inches) DZC463 • The machine does not support edge-to-edge printing. To minimize the margins, specify the maximum printable area with the settings on the printer driver. • See "Maximizing the Printable Area When Printing", User Guide (Full Version). • The printable area may vary due to
  • Ricoh IM C400SRF | User Guide - Page 316
    10. Specifications for The Machine Machine Options Guide to Functions of the Machine's External Options (1) (2) (3) (4) (1) Options Mounted to the Scanner Unit (mainly Europe) 1 D0C9IA3601 314 D0C9IA3604
  • Ricoh IM C400SRF | User Guide - Page 317
    as Copy or Fax, added to the Internal Tray 1. Copied/printed paper or fax messages are delivered here face down. *1 This cannot be mounted to IM C400SRF. ( America)) (3) Options Mounted on the Machine's Side Panel 1 (mainly Europe)/ (mainly North D0C9IA3605 315
  • Ricoh IM C400SRF | User Guide - Page 318
    tray unit, attach the caster table. Allows you to move the machine easily. Guide to Functions of the Machine's Internal Options • Fax unit ( (mainly Europe and 3. • OCR unit Recognizes the scanned originals optically, and creates a PDF with the text data embedded. • XPS card ( (mainly Asia)/
  • Ricoh IM C400SRF | User Guide - Page 319
    Machine Options • Device server option Allows you to add an Ethernet port to the printer. Allows you to print using the printer function via a network other than that connected to the machine. • IEEE 1284 interface board Allows you to connect to an IEEE 1284 cable. • Wireless LAN board Allows
  • Ricoh IM C400SRF | User Guide - Page 320
    LT/LG Mixed Sizes mode See "Copying Mixed-size Originals", User Guide (Full Version). Paper tray unit Option Facsimile Functions (mainly Europe when using IM C300. Function/Reference Option Specify Tray for Lines See "Specifying the Output Tray to Deliver the Received Page", User Guide (Full
  • Ricoh IM C400SRF | User Guide - Page 321
    -in standard PostScript 3 cannot be used. Scanner Function Function/Reference Creating PDF files with OCR text information See "Scanning an Original as a PDF File with Embedded Text Data", User Guide (Full Version). OCR unit Option Others Function/Reference Option Wireless LAN communication
  • Ricoh IM C400SRF | User Guide - Page 322
    10. Specifications for The Machine Function/Reference Option Extra Ethernet Interface (for Printer) See "Connecting a LAN Cable", User Guide (Full Version). Device server option Quick Card Authentication NFC card reader (mainly Europe) Specifying the HDD authentication code Enhanced Security
  • Ricoh IM C400SRF | User Guide - Page 323
    print a received document while automatically printing a different received document, the document printed manually will be printed first. *8 This includes the printing of data sent via LAN-Fax driver. *9 If the previous print job does not finish within the time specified in the reprinting time
  • Ricoh IM C400SRF | User Guide - Page 324
    in. Function selected second LT/LG Mixed Sizes Regular Size Originals Custom Size Originals Original Orientation Auto Image Density Image Density (Manual) Full Color Black & White Auto Color Select Paper Select Bypass Tray Auto Reduce / Enlarge Reduce / Enlarge Create Margin 2 Sided Original Book
  • Ricoh IM C400SRF | User Guide - Page 325
    11. Legal and Contact Information Environmental Regulations ENERGY STAR Program ENERGY STAR® Program Requirements for Imaging Equipment This company is a participant in the ENERGY STAR® Program. This machine is compliant with the regulations specified by the ENERGY STAR® Program. The ENERGY STAR®
  • Ricoh IM C400SRF | User Guide - Page 326
    Duplex Function*1 Standard Standard Standard (mainly North America) Model Name IM C300F IM C400F IM C400SRF Power Consumption 0.65 W 0.65 W 0.65 W Time Sleep mode under [Sleep Mode Timer]. • See "Date/Time/Timer", User Guide (Full Version). • It may take longer than the specified time to enter
  • Ricoh IM C400SRF | User Guide - Page 327
    via the appropriate return and collection systems available. By following these instructions you ensure that this product is treated correctly and help to reduce the shop where you purchased it, your local dealer or sales/service representatives. All Other Users If you wish to discard this product,
  • Ricoh IM C400SRF | User Guide - Page 328
    centre. Contact your sales or service representative to change the battery. Consumables yield Please refer to either the User's Manual for this information or the packaging of the is enabled whenever you print. Toner and ink cartridge return program Toner and ink cartridge for recycling will
  • Ricoh IM C400SRF | User Guide - Page 329
    Environmental Regulations Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it. The machine is designed to allow you to reduce electricity costs by switching to Ready mode after it prints the last page. If required, it
  • Ricoh IM C400SRF | User Guide - Page 330
    Guide) Adobe, Acrobat, PostScript, and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh
  • Ricoh IM C400SRF | User Guide - Page 331
    Microsoft® Windows Server® 2019 Standard Microsoft® Windows Server® 2019 Essentials Wi-Fi® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance. Trademarks (User Guide) 329
  • Ricoh IM C400SRF | User Guide - Page 332
    11. Legal and Contact Information Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks. Microsoft product screen shots reprinted with permission from Microsoft Corporation. 330
  • Ricoh IM C400SRF | User Guide - Page 333
    MEMO 331
  • Ricoh IM C400SRF | User Guide - Page 334
    MEMO 332 EN GB EN US EN AU D0C9-7042
  • Ricoh IM C400SRF | User Guide - Page 335
    © 2019
  • Ricoh IM C400SRF | User Guide - Page 336
    EN GB EN US EN AU D0C9-7042
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For safe and correct use, be sure to read Safety Information before
using the machine.
For information not found in this manual,
see the online manuals available on our
Legal and Contact Information
Speciļ¬cations for the Machine
Troubleshooting
Adding Paper and Toner
Web Image Monitor
Document Server
Scan
Print
Fax
Copy
Getting Started
User Guide
Selected Version