Samsung MultiXpress SL-M4370 User Manual Ver.1.0 (English)
Samsung MultiXpress SL-M4370 Manual
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- Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 1
Samsung Multifunction MultiXpress M537x series M437x series This guide provides information concerning installation, basic operation and troubleshooting on Windows. ADVANCED (ADMINISTRATOR'S GUIDE) This guide provides information about installation, advanced configuration, operation and - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 2
BASIC 1. Introduction Key benefits 6 Features by model 8 Useful to know 13 About this user's guide 14 Safety information 15 Machine overview 20 Control panel 24 Connecting a network cable 25 Turning on the machine 26 Understanding the LEDs 27 Display screen - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 3
up an address book Understanding the address screen 151 Using the control panel 153 Using SyncThru™ Web Service 157 8. Management tools Accessing management tools 166 SyncThru™ Web Service 167 Easy Capture Manager 174 Samsung AnyWeb Print 175 Easy Eco Driver 176 Using Samsung Easy - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 4
Drive device 203 Replacing the staple cartridge 207 10. Troubleshooting Redistributing toner 210 Replacing the toner cartridge 213 Replacing display messages 255 Power and cable connecting problems 265 Solving other problems 266 11. Appendix Specifications Regulatory information - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 5
components of your machine: This chapter includes: • Key benefits 6 • Features by model 8 • Useful to know 13 • About this user's guide 14 • Safety information 15 • Machine overview 20 • Control panel 24 • Turning on the machine 26 • Connecting a network cable 25 • Understanding - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 6
Key benefits Environmentally friendly Fast high resolution printing • To save toner and paper, this machine supports Eco feature (see "Eco tab" on page 75). • To save paper, you can print multiple pages on one single sheet of paper (see "Using special - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 7
install the latest version during the printer driver installation process. This is available only for Windows. • If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 8
Features by model Some features and optional goods may not be available depending on model or country. Operating System Operating System Windows Mac Linux Unix (●: Included, Blank: Not available) M437x series M537x series Software You can install the printer driver and software when you - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 9
SyncThru Admin Web Service Easy Eco Driver Fax Samsung Network PC Fax Scan Twain scan driver M437x series M537x series a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 10
Features by model Variety feature Features Hi-Speed USB 2.0 Network Interface Ethernet 10/100/1000 Base TX wired LAN IEEE 1284B parallel connectora Google Cloud Print™ AirPrint Eco printing Duplex (2-sided) printing USB Drive interfaceb Optional tray (SCF) Optional tray (HCF) Finisher (1Bin) - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 11
Features by model Staple Document Feeder Fax Scan Features Dual Scan Document Feeder (DSDF) Automatic Document Feeder (ADF) Multi-send Delay send Duplex send Duplex receive Secure receive Send/ Receive forward - fax Send/ Receive forward - email Scanning to email Scanning to SMB server Scanning to - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 12
Features by model Features Copy ID card copying Reduced or enlarged copying Booklet Poster Book N-up Adjust background Image Shift Edge erase Duplex copy a. If you use the parallel port, you cannot use the USB cable. b. You can only print files stored on a USB Drive device. (●: Included - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 13
service information. The status LED flashes or remains constantly on. • Turn the product off and on again. • Check the meanings of LED indications in this manual and troubleshoot instructions on removing jammed paper in this manual and troubleshoot support application, machine drivers, manuals, - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 14
machine usage. • Do not discard this manual and keep it for future reference. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user's guide are explained in the glossary chapter. • All - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 15
prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 3 Important safety symbols Explanation of all icons and - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 16
result in electric shock or fire. If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel. Otherwise, this could result in electric shock or fire. If the plug does - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 17
in electric shock or fire. Place the machine in the environment where it meets the operating temperature and humidity specification. Otherwise, quality problems can occur and cause damage to the machine. see "General specifications" on page 283 Caution Before moving the machine, turn the power - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 18
by yourself. It can damage the machine. Call a certified technician when the machine needs repairing. To clean and operate the machine, strictly follow the user's guide provided with the machine. Otherwise, you could damage the machine. 1. Introduction 18 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 19
due to the use of recycled supplies, a service fee will be charged. For consumables that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below. • When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 20
Machine overview 9 Components Machine Power cord Software CDa Misc. accessoriesb a. The software CD contains the print drivers, user's guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. Quick - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 21
21 Multi-purpose tray paper width guide 6 Right door handle 14 Center tray 22 Multi-purpose tray support 7 Second cassette feeder 15 tray handlea retailer or distributor where you purchased the machine. Only authorized service providers, distributors, or retailers are permitted to install the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 22
Machine overview 11 Inner view 2 1 3 1 Toner cartridges 2 Front cover door 3 Imaging unit 12 Rear view 1 2 3 FDI 4 5 6 7 8 1 Dual scan document feeder cable 2 USB port 3 USB printer port 4 FDI (Foreign Device Interface) 5 Network port 6 2Bin Finisher Port 7 Power switch 8 Power receptacle - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 23
Machine overview 13 Standard 2 Bin Finisher view(optional) 3 2 1 5 4 1 Standard 2Bin Finisher front door 2 Finishing tray 3 Top tray 4 Standard 2Bin Finisher front door handle 5 Staple 1. Introduction 23 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 24
Control panel 14 Control Panel 2 3 1 4 Status LED Shows the status of your machine (see "Understanding the LEDs" on page 27). When you use the display screen, use your finger only. The screen may be damaged with a sharp pen or anything else. 4 1 Display screen 2 Motion sensor hole 3 a. Power - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 25
Connecting a network cable This machine has a bulit-in network interface card. You can connect your machine to a network using a network cable. 1. Introduction 25 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 26
. Doing so may give you an electric shock. • If you turn the machine off directly using the power switch, it could cause the hard disk problem in the machine. 3 1 2 You can also turn the machine on pressing the (Power/Wakeup) 1. Introduction 26 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 27
from the troubleshooting part (see "Troubleshooting" on page 193). • You also can resolve the error with the guideline from the computers' Samsung Printer Status program window (see "Using Samsung Printer Status" on page 181). • If the problem persists, call a service representative. Status - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 28
option and continuing to print may damage the device's system. Check the message on the display screen. Follow the instructions in the message or refer to the troubleshooting chapter (see "Understanding display messages" on page 239). If the problem persists, call for service. 1. Introduction 28 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 29
or any screen is pressed, it switches to on-line automatically. Check the message on the display screen. Follow the instructions in the message or refer to the troubleshooting chapter (see "Understanding display messages" on page 239). If the problem persists, call for service. 1. Introduction 29 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 30
can tailor the machine's range of functions to fit your needs with both menus and widgets. Access features by scrolling through the available onscreen menus. Manual terms Tap Lightly touch the screen and release your finger. For example: • Tap the on-screen keyboard to enter characters or other text - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 31
to information and applications. You can open the default page at any time by tapping the icon . The screen images in this user guide may differ from your machine depending on its options or model. • Applications ( ): Open a screen showing all apps. • Search ( ): Open the search screen. 3 Tap - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 32
Display screen and useful menu Navigating the application menus By default, this machine has several application menus available in the main home screen. If you want to access all application menus and widgets, tap the icon and swipe the screen left or right. As you add applications, the number of - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 33
Display screen and useful menu Adding a shortcut from the Apps menu 1 Tap the icon to go to the main home screen. 2 Tap the icon to view your current applications. 3 Scroll through the list and locate the desired application. 4 Touch and hold the application icon. This creates a shortcut to - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 34
Display screen and useful menu This action does not uninstall a widget, it only removes the copy from the home screen. Moving icons in the Apps menu 1 Tap the icon to go to the main home screen. 2 Tap the icon to view your current applications. 3 Tap the Apps tab at the top of the screen if - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 35
Display screen and useful menu 20 Notification Bar The notification bar includes a pull-down list to show information about currently running processes, toner status, screen brightness, and recent notifications. 21 Job Status When you tap Job Status from the home screen or Apps, the screen lists - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 36
. Open the Web browser from your networked computer and type the IP address of your machine. When SyncThru™ Web Service opens, click Information tab > Usage Counters (see "Counter" on page 36). Print My Program All Period From, To Description Open the quick menu. Search for a - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 37
Display screen and useful menu To use User Usage, you may need to select Application Authentication and Standard Accounting Only from Settings > Admin Settings > Security > Mode or Method on the home screen or Apps. 1 Tap Help from the home screen or Apps. The Help screen is displayed. 2 Select a - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 38
Display screen and useful menu To use this feature, tap My Page on the home screen or Apps. Button Name Change Password Profile Image Description Allows you to change the password. Allows you to choose an image for your profile. Command keys Button Name Quick Menu Description Open the quick - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 39
Understanding the pop-up keyboard You can enter letters, numbers, or special symbols using the pop-up keyboard on the display screen. This keyboard uses the standard QWERTY layout for ease of use. When you touch an input area, the keyboard pops up on the screen. The keyboard initially shows - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 40
page 347). • The installation window in this User's Guide may differ depending on the machine and interface in use Then, click Next. 5 Follow the instructions in the installation window. From the manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 41
. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung's printer management tools, you need to install them using the supplied software CD. 27 Mac 1 Make sure - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 42
You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). Installing the Unified Linux Driver 3 Open Terminal program and go to the folder that you copied the package to. 4 Extract the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 43
machine is connected to your computer and powered on. 2 Click on the Uninstall Samsung Printer Software tile in the Start screen. 3 Follow the instructions in the window. • If you cannot find a Samsung Printer Software tile, uninstall from the desktop screen mode. • If you want to uninstall Samsung - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 44
Reinstalling the driver 30 Mac 31 Linux If the printer driver does not work properly, uninstall the driver and reinstall it. If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open the Applications folder > Samsung > Printer Software Uninstaller. 2 To - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 45
2. Media and tray This chapter provides information on how to load originals and print media into your machine. This chapter includes: • Loading originals 46 • Selecting print media 50 • Loading paper in the tray 51 • Printing on special media 58 • Setting the paper size and type 63 • - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 46
Loading originals You can use the scanner glass or the Dual scan document feeder (DSDF) to load an original for copying, scanning, and sending a fax. 1 Open the DSDF. 1 On the scanner glass Make sure that no originals are in the DSDF. If an original is detected in the DSDF, the machine gives it - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 47
Loading originals 2 Place the original face down on the scanner glass and align it with the registration guide at the top left corner of the glass. • Leaving the DSDF open while copying may affect copy quality and toner consumption. • Dust on the scanner - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 48
Loading originals 2 In the Dual scan document feeder (DSDF) 1 Flex or fan the edge of the paper stack to separate the pages before loading originals. Preparing originals • Do not load paper smaller than 105 x 148 (4.13 x 5.85 inches) or larger than 216 x 356 mm (8.5 x 14 inches). • Do not attempt - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 49
Loading originals 3 Adjust the document width guides to the paper size. Dust on the DSDF glass may cause black lines on the printout. Always keep the glass clean. 2. Media and tray 49 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 50
print media may meet all of the guidelines in this user's guide and still not produce satisfactory results. This may be the result not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung's warranty or service agreements. • The amount of paper - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 51
Second Cassette Feeder with a stand or optional High Capacity Feeder, refer to the installation guide provided with it. Using photographic paper or coated paper may cause problems, that require repairs. Such repairs are not covered by the warranty or service agreements. 2. Media and tray 51 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 52
Loading paper in the tray 2 Squeeze the paper width guide, and pull it to the end of the tray. 3 Squeeze the paper length guide, and pull it to the end of the tray. 1 2 1 Paper width guide 1 2 1 Paper length guide 4 Flex and fan the edge of the paper stack to separate the pages before loading - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 53
Loading paper in the tray 5 Load paper. 6 Adjust the paper width guide to the desired paper width. 1 2 2. Media and tray 53 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 54
7 After inserting paper into the tray, squeeze the paper width guides and slide them to the desired paper size marked at the bottom sure that the paper is below the maximum paper capacity guide inside the tray. 1 • Do not push the paper guide too far causing the media to wrap. • If you do not - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 55
print a document, set the paper type and size for the tray. • See "Setting the paper size and type" on page 63. If you experience problems with paper feeding, check whether the paper meets the media specification (see "Print media specifications" on page 285). Then, try placing one sheet at a time - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 56
Loading paper in the tray 3 Load the paper. 4 Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. Do not force too much, otherwise the paper will bend resulting in a paper jam or skew. 5 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 57
Loading paper in the tray 6 Media sizes automatically detected This machine can automatically detect various sized-paper. Refer to the table below. Sizea Letter Legal Oficio Folio A4 ISO B5 JIS B5 Statement Executive A5 A6 Standard tray/ Second Cassette Feederb/High Capacity Feederb ● Multi- - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 58
To change the paper setting set in the machine, from SyncThru™ Web Service click Settings tab > Machine Settings > System > Input Tray (see No10 only) ● ● ● ● ● ● ● ● ● ● ● (●: Supported, Blank: Not supported) The media types are shown in the Printing Preferences. This paper type option - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 59
Printing on special media 7 Envelope Successful printing on envelopes depends upon the quality of the envelopes. To print an envelope, insert it with the flap facing up. • Use only well-constructed envelopes with sharp-and well-creased folds. • Do not use stamped envelopes. • Do not use envelopes - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 60
Printing on special media 8 Labels Load the paper with the side to be printed on facing down. To avoid damaging the machine, use only labels designed for use in laser machines. - Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. • Make sure that there is no - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 61
Printing on special media 9 Card stock/ Custom-sized paper 10 Letterhead/Preprinted paper Tray Tray 1, 2, 3, 4 Single-sided Face up double-sided Face down • Do not print on media smaller than 98 mm (3.8 inches) wide or 148 mm (5.8 inches) long. • In the software application, set margins to at - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 62
Printing on special media • Preprinted paper ink must be non-flammable and should not adversely affect machine rollers. • Forms should be sealed in a moisture-proof wrapping to prevent changes during storage. • Before you load preprinted paper, verify that the ink used is compatible with Laser - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 63
Setting the paper size and type The paper setting in the machine and driver should match to print without a paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode) > Device Settings. Or, you can set it from the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 64
Setting the paper size and type • Paper Size: Allows you to change the paper size. - You can change the paper list on the display screen. The paper lists are divided into the available A/B type and letter type paper in this machine. - If there is no required size paper or you need to use custom - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 65
Selecting an output location The surface of the center tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it. 12 Selecting an output location in copying mode You can select an output location for copy jobs - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 66
3. Printing This chapter explains common printing tasks. This chapter includes: • Basic printing 68 • Opening printing preferences 70 • Setting Device Options 91 • Using special print features 78 • Using Direct Printing Utility 86 • Changing the default print settings 88 • Setting your - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 67
on Windows 7. • Check the operating systems that are compatible with your machine (see "System requirements" on page 289). Your printer drivers support the following standard features: • Paper orientation, size, source, and media type selection • Number of copies You can also use various special - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 68
Basic printing • Mac printing (see "Mac printing" on page 94). • Linux printing (see "Linux printing" on page 96). • UNIX printing (see "UNIX printing" on page 98). 3 Select your machine from the Select Printer list. The following Printing Preferences window is for Notepad in Windows 7. Your - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 69
Basic printing 1 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in the Windows task bar. • You can cancel the print job with the Cancel Print from the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 70
Opening printing preferences When you select an option in Printing Preferences, you may see a warning mark, , or . An exclamation mark ( ) means you can select that certain option but it is not recommended, and ( ) mark means you cannot select that option due to the machine's setting or environment - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 71
Opening printing preferences 2 Favorites tab Listed items help you choose pre-defined settings. The screenshot may differ depending on model. 3 Basic tab Basic tab to set various printing options. Orientation This option allows you to select the direction in which information is printed on a page. - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 72
Opening printing preferences Double-Sided Printing Paper Options This option allows you to print on both sides of paper (see "Printing on both sides of the paper" on page 80). Finishing Options This option allows you to specify the staple. The Staple option is available only when the optional - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 73
Opening printing preferences 5 Graphics tab Use the Graphic tab options to adjust the print quality for your specific printing needs. Toner Save The Toner Save setting allows the user to save printing toner when printing a draft version of a document. Select Off to print in normal mode and select - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 74
This option allows you to specify not to print blank pages in the original data. • Manual Margin: This option allows you to specify binding margin. Binding margin adjusts binding position. This the control panel or SyncThru™ Web Service. For the detailed information about them (see "SyncThru™ Web - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 75
tab to display the copyright and the version number of the driver. If your computer is connected to the Internet, you can have access to services. 3. Printing 75 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 76
Opening printing preferences 10 Print Mode This option allows you to choose how to print or save the printing file by using the HDD in your machine. The default Print Mode is Normal which is for printing without storing the printing file on the HDD. You can also use this option in other tabs. • - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 77
Opening printing preferences 1 Change the settings as needed on each tab. 2 Enter a name for the item in the Favorites input box. 12 Using help Click the option you want to know on the Printing Preferences window and press F1 on your keyboard. 3 Click Save. 4 Enter name and description, and then - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 78
Using special print features Special print features include: • "Printing multiple pages on one sheet of paper" on page 78. • "Printing posters" on page 79. • "Printing booklets" on page 79. • "Printing on both sides of the paper" on page 80. • "Change the size by percentage of your document" on - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 79
Using special print features 14 Printing posters This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. 6 Click OK or Print until you exit the Print window. 7 You can complete the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 80
Using special print features The Booklet Printing option is not available for all paper sizes. In order to find out the available paper size for this feature, select the available paper size in the Original size option on the Paper tab. If you select an unavailable paper size, this option can be - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 81
Using special print features 17 Change the size by percentage of your document You can change the size of a document to appear larger or smaller on the printed page by typing in a percentage you want. 18 Fitting your document to a selected paper size This printer feature allows you to scale your - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 82
Using special print features 19 Using watermarks The watermark option allows you to print text or image over an existing document. For example, you use it when you want to have large gray letters reading "DRAFT" or "CONFIDENTIAL" printed diagonally across the first page or all pages of a document. - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 83
Using special print features Creating a watermark Editing a watermark 1 To change the print settings from your software application, access Printing Preferences (see "Opening printing preferences" on page 70). 2 From the Advanced tab, select Edit... from the Watermark drop-down list. 3 Enter a - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 84
Using special print features 20 Using overlay This option is available only when you use the PCL printer driver. What is an overlay? An overlay is text and/or images stored on the computer hard drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 85
Using special print features Using a page overlay After an overlay has been created, it is ready to be printed with your document. To print an overlay with a document: 1 Create or open the document you want to print. 2 To change the print settings from your software application, access Printing - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 86
not a PDF file can be printed using the Direct Printing Utility program depends on how the PDF file was created. • The Direct Printing Utility program supports the PDF version 1.7 and below. For a higher version, you must open the file to print it. 21 What is Direct Printing Utility? Direct Printing - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 87
Using Direct Printing Utility 23 Using the right-click menu 1 Right-click on the PDF file you wish to print and select Direct Printing. The Direct Printing Utility window appears with the PDF file is added. 2 Select the machine you wish to use. 3 Customize the machine settings for your needs. 4 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 88
Changing the default print settings Most Windows applications will override settings you specify in the printer driver. Change all print settings available in the software application first, and change any remaining settings using the printer driver. 1 Click the Windows Start menu. • For Windows 8, - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 89
Setting your machine as a default machine 1 Click the Windows Start menu. • For Windows 8, from the Charms, select Search > Settings. 2 For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows 7/8, - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 90
Print Settings in Machine You can set print related settings. When there is no specific input for printing options, the machine prints with the settings you set here. Set the frequently used printing settings. This feature can be useful if your company has a specific printing form. Tab Settings > - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 91
Setting Device Options When you install the optional devices such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use the optional devices you installed in this driver, you can set the optional devices in Device Options. 1 Click the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 92
Setting Device Options If you want to encrypt job accounting password, check Job Accounting Password Encryption. • Custom Paper Size Settings: You can specify custom paper size. 7 Click OK until you exit the Properties or Printer properties window. 3. Printing 92 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 93
Printing to a file (PRN) You will sometimes need to save the print data as a file. To create a file: 1 Check the Print to file box at the Print window. If you type in only the file name, the file is automatically saved in My Documents, Documents and Settings or Users. The saved folder may differ, - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 94
Mac printing Some features may not be available depending on models or options. It means that the features are not supported. This section explains how to print using a Mac. 26 Printing a document 27 Changing printer settings You can use advanced printing features provided by your machine. - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 95
Mac printing 29 Printing on both sides of paper 30 Using help You can print on both sides of the paper. Before printing in the duplex mode, decide on which edge you will be binding your finished document. The binding options are, as follows: • Long-Edge Binding: This option is the conventional - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 96
on models or options. It means that the features are not supported. 31 Printing from applications There are a lot of Linux applications that your machine is selected. Click Apply. 8 Click Print. Automatic/manual duplex printing may not be available depending on models. You can alternatively use - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 97
Linux printing 33 Configuring printer properties You can change the default printing options or connection type with a printing utility supplied by O/S. 1 Launch Printing utility(Go to System > Administration > Printing menu or execute "system-config-printer" command in Terminal program). 2 Select - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 98
depending on models or options. It means that the features are not supported. 34 Proceeding the print job After installing the printer, choose any of Duplex: Print on both sides of paper to save paper. Automatic/manual duplex printing may not be available depending on models. You can alternatively - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 99
UNIX printing • Multiple pages: Print several pages on one side of the paper. • Page Border: Choose any of the border styles (e.g., Single-line hairline, Double-line hairline) Image tab Printer-specific settings tab Select various options in the JCL and General frames to customize various settings - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 100
4. Copying This chapter gives you step-by-step instructions for copying documents. This chapter includes: • Understanding the copy screen 101 • Basic copy 110 • Using the Quick Copy menu 111 • ID card copying 112 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 101
Understanding the copy screen When you tap Copy from the home screen or Apps , the Copy screen appears. This screen has several tabs and many copying options. All the options are grouped by feature so you can configure your selections easily. If want to go home, tap the home( ) button. (Help) app - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 102
Understanding the copy screen 2 Copy tab Button Name Description Preview for Scans for job. play Preview edit This button appears to edit when scanning. mode Adjust the prescanned image with operation functions such as rotate and crop. Start Some features are not available to preview edit - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 103
Understanding the copy screen Selecting the type of originals Use the original type setting to improve copy quality by selecting the appropriate document type for a copy job. • Text : Use if the original is mostly text and very few or no images. • Text/Photo : Use if the original is a mix of text - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 104
Understanding the copy screen • UI Configuration: Allows you to select the options that appear in the Copy menu. Tap the + or - symbol on the menu icons to add or remove menus. You can also tap and hold a menu icon to move it to a different position or tap Clear All to remove all the menus. • You - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 105
Understanding the copy screen Reduce/Enlarge The reduce/enlarge feature allows you print an image larger or smaller than the original. Tap the icons on the screen to reduce a copy by 25 % to 99 %, or enlarge a copy by 101 % to 400 %. • Auto: Reduces or enlarges the copy based on the size of the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 106
Understanding the copy screen Original type Use this setting to improve copy quality by selecting the appropriate document type for the current job. • Text: Use if the original is mostly text and very few or no images. • Text/Photo: Use if the original is a mix of text and images. • Photo: Use if - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 107
is automatically selected based on size of the original, the size of output page, and the reduce/enlarge percentage by up to 100 %. • Manual Repeat: Manually select the number of images from 2, 4, 6, 8, 9 or 16. Watermark The watermark option allows you to print text over an existing document. For - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 108
. • Cover Sheet: Sets the option for double-sided copying. • Paper Source: Selects the default paper tray to use. Image Adjustment This option allows you to manually adjust the image Darkness, Sharpness, Contrast and Negative Image. 4. Copying 108 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 109
Understanding the copy screen Background Adjustment This option allows you to compensate for originals that contain color in the background, such as newspapers or catalogs. You can use the options in this menu to make the copies easier to read. • Background Density: Allows you to adjust the density - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 110
Basic copy This is the usual procedure to copy your original documents. 1 Tap Copy from the home screen or Apps. 2 Place the originals face up in the DSDF or place a single original face down on the scanner glass and close the DSDF (see "Loading originals" on page 46). 3 Adjust the settings on - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 111
Using the Quick Copy menu The Quick Copy menu allows you to quickly set common copy options without having to open a lower level menu or another tab. However, this menu does not offer every copy option available. 1 Tap Quick Copy from the home screen or Apps. 2 Place the originals face up in the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 112
Apps. 2 If necessary, adjust the settings for each copy such as Print Layout, Original Size, Paper Source, Adjust to Paper Size, and Align. Follow the instructions on the control panel. 4 Tap . Your machine begins scanning the front side. 4. Copying 112 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 113
ID card copying 5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. 6 Tap . Your machine begins scanning the back side. • If you do not press the button, only the front side will be copied. • If the original is larger than - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 114
5. Scan & Send (Scanning) Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer. This chapter includes: • Understanding the Scan & Send screen 115 • Basic scan 123 • Scanning with TWAIN-enabled software 124 • Using Samsung Easy - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 115
Understanding the Scan & Send screen This section describes all scanning and fax functions. When you tap Send from the home screen or Apps, the Send screen appears. This screen has two tabs and many options. All options are grouped by feature so that you can configure the job easily. If want to go - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 116
Understanding the Scan & Send screen Button + Me Name Description When users are logged in, the destination configured in their My Page profile appears. You can set the destination in the Send to Destination menu of the My Page app (see "My Page" on page 37). Administrators can also set the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 117
Understanding the Scan & Send screen Preview Preview displays the original scanned image. Button Name Description Setting History View changed options list. Preview for Shows the job preview. status Preview for Scans for job. play : This button appears to edit when scanning. Adjust the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 118
to get confirmation on executed Scan & Send destination's successfully or not. If the report contains characters or fonts that the machine does not support, then Unknown may appear in the report instead of the characters/fonts. - +Me Setting: Allows you to select the default destination for the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 119
Understanding the Scan & Send screen • Address Book Settings: This address book contains contacts that are available to all users. You can use the address book to make contacts available to anyone who uses the machine. - Google Address Book : This address book contains the contacts registered in - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 120
Super Fine resolution. - Ultra Fine: Recommended for originals containing extremely fine details. This option is only available if the receiving machine also supports Ultra Fine resolution. Book Scan Use this feature to scan a book. If the book is too thick, lift the DADF until its hinges are - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 121
Understanding the Scan & Send screen • Both Pages(From Right): Scans both facing pages from the right page. • Book Center & Edge Erase: You can set shaded areas to erase shadows caused by bindings or book edges from the center and side edges of copies. Advanced Fax (fax user only) Set the sending - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 122
of the original. You can use this feature to ensure that your scanned output is clearly legible. Image Adjustment This option allows you to manually adjust the image Darkness, Sharpness and Contrast. • Darkness: Allows you to adjust the darkness of the scanned output file. This feature is useful - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 123
Basic scan This is the usual procedure to scan your original documents. 1 Tap Scan & Send from the home screen or Apps. 2 Place the originals face up in the DSDF or place a single original face down on the scanner glass and close the DSDF (see "Loading originals" on page 46). 3 Adjust the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 124
Scanning with TWAIN-enabled software If you want to scan documents using other software, you need to use TWAINcompliant software, such as Adobe Photoshop. Follow the steps below to scan with TWAIN-compliant software: 1 Make sure that the machine is connected to your computer and powered on. 2 Place - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 125
Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats (including .epub). These documents can be shared oversocial networking sites or fax. Whether you're a student organizing research from a library or - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 126
Using Samsung Easy Document Creator 9 Click Save (to save the scanned image), Send (to email the scanned image), or Share (to upload the scanned image). If there is room on the scanning glass, you can scan more than one item at a time. Use the tool to define multiple selection areas. 5. Scan & Send - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 127
3 Start Applications and click Image Capture. If No Image Capture device connected message appears, disconnect the USB cable and reconnect it. If the problem continues, refer to the Image Capture's help. 4 Select the option you want. 5 Scan and save your scanned image. If scanning does not operate - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 128
Mac scanning • If scanning does not operate in Image Capture, update Mac OS to the latest version. • For more information, refer to the Image Capture's help. • You can also scan using TWAIN-compliant software, such as Adobe Photoshop. • You can scan using Samsung Scan Assistant software. Open the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 129
is connected to your computer and powered on. 2 Launch a scan application such as xsane or simple-scan(If it's not installed, please install it manually to use scan features. For example, you may use "yum install xsane" for rpm package systems and "apt-get install xsane" for deb package systems - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 130
6. Scan & Send (Faxing) This guide gives you information about using your machine as a fax machine. This chapter includes: • Preparing to fax 131 • Using a fax in your computer 132 • Understanding the fax screen 134 • Sending a fax 143 • Receiving a fax 145 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 131
, ask your internet service provider. • We recommend you use traditional analog phone services like PSTN (public as a fax line. If you use internet services (DSL, ISDN, VolP), you can improve is not provided with the machine, contact your internet service provider. 1 Line port 2 Micro filter 3 DSL - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 132
Using a fax in your computer You can send a fax directly from your computer. Make sure that your machine and the computer are connected to the same network. 2 Checking a sent fax list (Windows) 1 Sending a fax (Windows) To send a fax from your computer, the Samsung Network PC Fax program must be - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 133
Using a fax in your computer 4 Choose the number of copies and pages. 5 Choose your paper size, orientation, and scale. 6 Enter the recipients' fax number in To input box. If you have stored frequently-used fax numbers, you can also use Addresses by pressing the button. 7 If necessary, enter the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 134
Understanding the fax screen Tap Scan & Send from the home screen or Apps, then tap to open the Fax screen. If you see a different screen, tap the icon to go to the home screen. • Click the (Help) from the home screen or (quick menu) and then click on any option you want to know about. • You can - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 135
Understanding the fax screen Virtual Hard Key • Virtual hard keys are located on the right side of the screen. • When an app is launched for the first time, the virtual hard keys are shown. • If the screen is touched, the virtual hard keys always appear. • If the , touched, the virtual hard keys - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 136
Understanding the fax screen Adjusting the brightness You can adjust the brightness level of a copy if needed for easier reading if the original contains faint markings or dark images. Adjust the brightness level using the slider. This feature allows you to print dark images lighter, or light - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 137
to get confirmation on executed Scan & Send destination's successfully or not. If the report contains characters or fonts that the machine does not support, then Unknown may appear in the report instead of the characters/fonts. • Address Book Settings: This address book contains contacts that are - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 138
document. The higher quality you select, the larger file size. • OCR Language: When producing scanned output for OCR software, select the appropriate language. This is supported when Searchable PDF option is selected in File Format settings. 6. Scan & Send (Faxing) 138 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 139
Super Fine resolution. - Ultra Fine: Recommended for originals containing extremely fine details. This option is only available if the receiving machine also supports Ultra Fine resolution. • Both Pages(From Right): Scans both facing pages from the right page. • Book Center & Edge Erase: You can - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 140
: Displays an image in color. JPEG file format cannot be selected if color mode is set as MONO. Image Adjustment This option allows you to manually adjust the image. • Darkness: Allows you to adjust the darkness of the scanned output file. This feature is useful when scanning faded originals or - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 141
Understanding the fax screen Background Adjustment This option allows you to compensate for originals that contain color in the background, such as newspapers or catalogs. You can use the options in this menu to make the copies easier to read. • Background Density: Allows you to adjust the density - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 142
Understanding the fax screen Button Name Recent Description View any recently-used addresses. Groups Open a list of group addresses. Contacts Open a list of your contacts. Pause Pause the current job. Add Contacts Add To Add a new contact to your addresses. Add to the destination list. - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 143
Sending a fax This section explains how to send a fax and the special methods of transmission. 8 Tap or select other settings. You can place the originals use either the DSDF or the scanner glass. If the originals are placed on both the DSDF and the scanner glass, the machine will read the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 144
Sending a fax • You can send a fax directly from your computer (see "Using a fax in your computer" on page 132). • When you want to cancel a fax job,tap (Stop) from virtual hard key before the machine starts transmission. Or tap Job Status from the home screen or Apps, select the job you want to - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 145
the machine automatically switches to Fax mode to receive the fax. 9 Receiving manually in Telephone mode You can receive a fax call by pressing On Hook of your machine. For more details, refer to "Fax kit installation guide". If the caller leaves a message, the answering machine records the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 146
Receiving a fax • If you have set your machine to this mode and your answering machine is turned off, or no answering machine is connected to the EXT socket, your machine automatically enters Fax mode after a predefined number of rings. • If your answering machine has a configurable ring counter, - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 147
screen or (quick menu) and then click on any option you want to know about. • You can also use this feature from the SyncThru™ Web Service. Open a web browser from a networked computer and type the IP address of your machine. When SyncThru™ Web - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 148
Receiving a fax Option Machine ID & Fax No Redial Prefix Dial Dial Mode Description You can set the machine ID and fax number to be printed at the top of each page. Set the machine to re-dial the fax number if the recipient's fax line is busy or not answered. Set the number of re-dial attempts and - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 149
specify the environment when sending or receiving faxes. Select Auto Detection to automatically detect the environment, or manually specify the faxing environment as Normal, VoIP(Office), Noise(Home), or Big Noise. • Initialize Diagnostics Settings: Resets all the settings. a. May only be available - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 150
7. Setting up an address book This guide gives you guidelines for the address book. This chapter includes: • Understanding the address screen 151 • Using the control panel 153 • Using SyncThru™ Web Service 157 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 151
Understanding the address screen The Address book app allows you to access and save frequently used addresses in the machine. You can save fax numbers and email addresses as well as addresses for SMB, FTP, and and so on. Tap Address Book from the home screen or Apps. If you see a different screen, - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 152
Understanding the address screen You cannot add a group as a member of another group. Sub menu (Action overflow) Command keys To use some features, you may need to log-in as an administrator (see "Login" on page 315). To use some features, you may need to log-in as an administrator (see "Login" - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 153
Using the control panel 2 Storing individual addresses 1 Tap Address on the home screen or Apps > Tap (add) on the display screen 2 Tap the Name input box, and then enter the name of the recipient. Tab (favorites) icon for addresses you use often and want to find easily. 3 Tap the Email input boxes - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 154
Using the control panel \\folder\user name\2014-01-01\DOCJPEG\DOC001.jpg \\folder\user name\2014-01-01\DOCJPEG\DOC002.jpg 4 Storing address groups 7 Tap OK to save the information. 3 Editing Individual address When editing a contact, tap a field to change or delete the information, or add - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 155
Using the control panel 5 Editing address groups 6 Searching for address book entries 1 Tap Address book > Groups on the home screen or Apps. 2 Tap the name of group you want to edit and tap (edit). If you want to delete an address group, check the box for the group you want to delete and tap ( - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 156
Using the control panel 3 Tap OK in the confirmation window and the selected addresses are deleted from the address book. 8 Viewing the address book You can browse for individual addresses and groups. 1 Tap Address book on the home screen or Apps. 2 Tap an address to see more information about it. - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 157
's IP address as the URL in the browser (for example, http://123.123.123.123) 3 Press Enter or click Go to access the SyncThru™ Web Service shows. 4 Click Login. 5 Enter your ID and password and select a domain to log in to. 6 Click Login. 7 Click Address Book. 8 Click Add. 10 Enter an - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 158
Using SyncThru™ Web Service If the SMB server you entered is not registered to a domain, leave this field blank or enter the computer name of the SMB server. 18 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 159
123.123.123.123). 3 Press Enter or click Go to access the SyncThru™ Web Service page. 4 Click Login. 5 Enter your ID and password, and select a domain 123.123.123.123). 3 Press Enter or click Go to access the SyncThru™ Web Service page. 4 Click Login. 5 Enter your ID and password, and select a domain - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 160
Using SyncThru™ Web Service 8 Check the boxes of the addresses you want to delete URL in the browser (for example, http://123.123.123.123) 3 Press Enter or click Go to access the SyncThru™ Web Service page. 4 Click Login. 5 Enter your ID and password, and select a domain to log in to. 6 Click Login. - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 161
not mandatory. You can enter up to 128 byte in email address format (ex: [email protected]) 1 Access the SyncThru™ Web Service (see "Logging into SyncThru™ Web Service" on page 168). 2 Click Address Book tab > Individual. 3 Select Import from the Task drop down list. 4 Select Browse, and select the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 162
's IP address as the URL in the browser (for example, http://123.123.123.123). 3 Press Enter or click Go to access the SyncThru™ Web Service page. 4 Click Login. 5 Enter your ID and password and select a domain as you log in the machine. 6 Click Login. 7 Click Address Book. 8 Click Groups. 9 Click - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 163
's IP address as the URL in the browser (for example, http://123.123.123.123) 3 Press Enter or click Go to access the SyncThru™ Web Service page. 4 Click Login. You can see information about address groups and add or delete individual addresses from the group in the Group Details window. 1 Open - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 164
Using SyncThru™ Web Service 5 Enter the ID and password, and select a domain as you log in the machine. 6 Click Login. 7 Click Address Book. 8 Click Groups. 9 Click the group address - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 165
management tools provided to help you make full use of your machine. This chapter includes: • Accessing management tools 166 • SyncThru™ Web Service 167 • Easy Capture Manager 174 • Samsung AnyWeb Print 175 • Easy Eco Driver 176 • Using Samsung Easy Document Creator 177 • Using Samsung - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 166
Accessing management tools Samsung provides a variety of management tools for Samsung printers. 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs. • For Windows 8, from the Charms, select Search > Apps. 3 Find Samsung - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 167
instructions for setting up the network environment through SyncThru™ Web Service. 2 Required web browser • Internet Explorer® 6.0 or higher is the minimum requirement for SyncThru™ Web Service Service IPv4 supported web browser 1 Start a web browser, such as Internet Explorer®, that supports IPv4 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 168
SyncThru™ Web Service IPv6 supported web browser 1 Start a web browser, such as Internet Explorer®, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 address (Stateless Address, Stateful Address, Manual Address, Link-Local) from Network Configuration Report. You can get the machine's - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 169
SyncThru™ Web Service 5 Information tab This tab gives you general information about your machine. Active Alerts: You can check the current alerts in the machine. Use this information to troubleshoot machine errors. • Supplies: You can check the supplies' information. For toner cartridges and - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 170
and Network Settings. You cannot view or access this tab if you do not log-in as an administrator (see "Logging into SyncThru™ Web Service" on page 168). • Machine Settings: You can set machine settings. - System: You can set machine related settings. - Printer: You can set print related settings - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 171
is also available from the machine (see "Network Protocol" on page 334). - HTTP: You can allow or block users from accessing the SyncThru™ Web Service. This feature is also available from the machine (see "Network Protocol" on page 334). - Proxy: You can set proxy settings and enable authentication - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 172
• Network Security: From the SyncThru™ Web Service, select the Security tab > Network Security. - Digital Certificate: You can manage digital certificates. A digital certificate is an electronic certificate that verifies the secure association between - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 173
Web Service - the machine's configurations and restore the configuration when there is a problem with the machine. The saved (backed up) files can also where you can: - view product information and get support (samsung website). - download manuals and drivers. - order consumable supplies. - register - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 174
Easy Capture Manager • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Software" on page 8). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 175
when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 8. Management tools 175 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 176
Easy Eco Driver Available for Windows OS users only (see "Software" on page 8). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. Easy Eco Driver also allows you simple editing such as removing images and texts, and more. You can save frequently used - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 177
Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax. Whether you're a student needing to organize research - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 178
Using Samsung Easy Printer Manager • Available for Windows and Mac OS users only. • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager. The screenshot may differ depending on operating system you are using. Samsung Easy Printer Manager is an - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 179
name), and machine status. You can view the online User's Guide. 2 Troubleshooting button: This button opens the Troubleshooting Guide when an error occurs. You can directly open the necessary section your machine to a network, the SyncThru™ Web Service icon is enabled. 8. Management tools 179 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 180
Using Samsung Easy Printer Manager 12 Advanced settings user interface overview The advanced user interface is intended to be used by the person responsible for managing the network and machines. Some menus may not appear in the display depending on options or models. If so, it is not applicable to - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 181
• The Samsung Printer Status window and its contents shown in this user's guide may differ depending on the machine or operating system in use. • Check the install the machine software. You can also launch Samsung Printer Status manually. Go to the Printing Preferences, click the Basic tab > Printer - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 182
Guide You can view the online User's Guide. This button opens the Troubleshooting Guide 1 when an error occurs. You can directly open the troubleshooting section in the user's guide machine or the supported functions, the Close button may appear to close the status window. 8. Management tools - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 183
that combines Samsung machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsung's web site, and check connected machine information. This application will be automatically downloaded from the Windows Store - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 184
troubleshooting section in the user's guide. 15 Adding/Deleting Printers If you do not have any printer added to the Samsung Printer Experience, or if you want to add/delete a printer, follow the instructions SyncThru™ Web Service. Your machine displays devices that supports Scanned Image Samsung - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 185
Using Samsung Printer Experience Deleting a printer 1 From the Charms, select Settings. Or, right-click the Samsung Printer Experience page and select Settings. 2 Select Remove Printer. 3 Select the printer you want to delete. 4 Click Yes. You can see that the selected printer is removed from the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 186
Using Samsung Printer Experience 5 Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in the Windows task - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 187
Using Samsung Printer Experience Basic tab Advanced tab Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings This option allows you to choose multiple pages per side to save media. Paper settings This option allows you to - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 188
may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. 17 Using the sharing feature Samsung Printer Experience allows you to print from other applications installed on the computer using the sharing feature. This - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 189
Using Samsung Printer Experience 18 Scanning from Windows 8 This section is for the users with multi-functional printers. Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer. 7 Click Scan ( ) and save the image. • When you place the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 190
to several destination such as email, server or fax. You can set a Stored Document and use Stored Document feature with SyncThru™ Web Service. When you selected files, shows below meus. • (Print) : Print files directly. • (Send) : Send files to Fax, Email, Server, Box, or USB. • (Delete - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 191
Using Box Button Name Description Sub menu (Action Open the sub menu. overflow) • Select All : Select all folders and files. • Print Options : Set options for printing. • Create folder : Create a folder. • Rename : Rename a folder or a file. • Delete : Delete folders and files. • Copy : - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 192
Using Box Using multi check This function is not available in Print and Send storage. Touch and hold a folder or file, then change the multi check mode. Create private folder This function is not available in Download and USB storage. • Public: All users can access to the files. • Private: Set up - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 193
9. Troubleshooting This chapter gives helpful problems 248 • Solving other problems 249 If you cannot solve problems using this chapter, contact your administrator or service center. You can see the contact information from Settings > Contact Information > System Administrator or Samsung Support - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 194
water. Hot water sets toner into fabric. 2 1 Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur. 9. Troubleshooting 194 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 195
cartridge. If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. 9. Troubleshooting 195 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 196
place. 1 2 5 Close the front door. Ensure that the door is securely closed. 1 2 If the front door is not completely closed, the machine will not operate. 9. Troubleshooting 196 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 197
with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. At this stage, the toner cartridge needs to be replaced. 9. Troubleshooting 197 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 198
Replacing the toner cartridge 2 Pull the corresponding toner cartridge out from the machine. 2 1 4 Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. 3 3 Remove the new toner cartridges from its bag. 9. Troubleshooting 198 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 199
place. 1 2 6 Close the front door. Ensure that the door is securely closed. 1 2 If the front door is not completely closed, the machine will not operate. 9. Troubleshooting 199 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 200
unit needs to be replaced. 1 Open the side and front door. 2 Push down the lever and pull the corresponding toner cartridge out from the machine. 2 1 3 2 1 9. Troubleshooting 200 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 201
damage the surface of the imaging unit. 5 Remove the sheet protecting the surface of the imaging unit. 1 2 4 Remove the new imaging unit from its package. 9. Troubleshooting 201 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 202
in place. 1 2 7 Hold the handles on the new imaging unit, and push the imaging unit until it locks into place. Then, close the inner cover. 9. Troubleshooting 202 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 203
Replacing the imaging unit 9 Close the front door. Ensure that the door is securely closed. 1 2 If the front door is not completely closed, the machine will not operate. 9. Troubleshooting 203 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 204
be avoided. When a paper jam occurs, refer to the next guidelines. • Ensure that the adjustable guides are positioned correctly (see "Loading paper in the tray" on page 51). Do not overload the tray only recommended print media (see "Print media specifications" on page 285). 9. Troubleshooting 204 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 205
remaining pages from the DSDF. 2 Open the DSDF cover. To prevent document jams, use the scanner glass for thick, thin, or mixed paper-type originals. 9. Troubleshooting 205 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 206
Clearing original document jams 3 Gently remove the jammed paper from the DSDF. 4 Close the DSDF cover. 9. Troubleshooting 206 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 207
Clearing original document jams 4 Original paper jam inside of scanner 1 Remove any remaining pages from the DSDF. 2 Open the DSDF cover. 3 Gently remove the jammed paper from the DSDF. If you do not see paper in this area, go to the next step. 9. Troubleshooting 207 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 208
Clearing original document jams 4 Open the DSDF. 5 Open the DSDF jam cover. 9. Troubleshooting 208 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 209
remaining pages from the DSDF. 2 Open the DSDF cover. 7 Close the DSDF jam cover and the DSDF. Load the removed pages back into the DSDF. 9. Troubleshooting 209 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 210
Clearing original document jams 3 Open the DSDF input tray. 4 Pull the jammed paper gently out of the DSDF. 5 Close the DSDF input tray and the DSDF cover. Load the removed pages back into the DSDF. 9. Troubleshooting 210 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 211
the DSDF cover. Load the removed pages back into the DSDF. If you do not see paper in this area, go to the next step. 9. Troubleshooting 211 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 212
Clearing original document jams 4 Open the DSDF. 5 Open the DSDF jam cover. 9. Troubleshooting 212 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 213
remaining pages from the DSDF. 2 Open the DSDF cover. 7 Close the DSDF jam cover and the DSDF. Load the removed pages back into the DSDF. 9. Troubleshooting 213 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 214
Clearing original document jams 3 Open the DSDF input tray. 4 Gently remove the jammed paper from the DSDF. 5 Close the DSDF input tray and the DSDF cover. Load the removed originals back into the DSDF. 9. Troubleshooting 214 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 215
Clearing original document jams 8 Original paper jam in duplex exit area of scanner 1 Remove any remaining pages from the DSDF. 2 Open the DSDF cover. 3 Open the DSDF input tray. 9. Troubleshooting 215 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 216
in this area, go to the next step. 6 Close the DSDF input tray and the DSDF cover. Load the removed originals back into the DSDF. 9. Troubleshooting 216 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 217
jam occurs, a warning message appears on the display screen. To avoid tearing the paper, pull the jammed paper out slowly and gently. Follow the instructions in the following sections to clear the jam. 1 Pull out tray 1. 9 Paper jam in tray 1 Click this link to open an animation about clearing - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 218
Clearing paper jams 2 Remove the jammed paper from the machine. 3 Lift the side of the tray, pull the tray out. If you do not see paper in this area, go to the next step. 9. Troubleshooting 218 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 219
see paper in this area, go to the next step. 5 Insert tray 1 back into the machine until it locks into place. 7 Close the right door. 9. Troubleshooting 219 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 220
Clearing paper jams 10 Paper jam in tray 2 Click this link to open an animation about clearing a jam. 1 Pull out tray 2. 2 Remove the jammed paper from the machine. 9. Troubleshooting 220 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 221
. 1 2 If you do not see paper in this area, go to the next step. 3 Insert tray 2 back into the machine until it locks into place. 9. Troubleshooting 221 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 222
Clearing paper jams 5 Remove the jammed paper by gently pulling it straight out. 11 Paper jam in tray 3 Click this link to open an animation about clearing a jam. 1 Pull out tray 3. 6 Close the right bottom door. 9. Troubleshooting 222 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 223
Clearing paper jams 2 Remove the jammed paper from the machine. 4 Open the right bottom door of the Triple Cassette Feeder. 1 2 If you do not see paper in this area, go to the next step. 3 Insert tray 3 back into the machine until it locks into place. 9. Troubleshooting 223 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 224
is not feeding properly, pull the paper out of the machine. 6 Close the right bottom door. 2 Open and close the front door to resume printing. 9. Troubleshooting 224 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 225
animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1 Open the right door. 3 Close the right door. 9. Troubleshooting 225 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 226
Clearing paper jams 14 Paper jam inside the machine (Jam feed 2) Click this link to open an animation about clearing a jam. 1 Open the right bottom door. 1 2 2 Remove the jammed paper by gently pulling it straight out. 3 Close the right bottom door. 9. Troubleshooting 226 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 227
Clearing paper jams 15 Paper jam inside the machine (Jam feed 3) 1 Open the right bottom door of the Triple Cassette Feeder. 2 Remove the jammed paper by gently pulling it straight out. 1 2 3 Close the dual cassette feeder right bottom door. 9. Troubleshooting 227 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 228
animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1 Open the right door. 3 Close the right door. 9. Troubleshooting 228 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 229
animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1 Open the right door. 3 Close the right door. 9. Troubleshooting 229 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 230
animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1 Open the right door. 3 Close the right door. 9. Troubleshooting 230 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 231
animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1 Open the right door. 3 Close the right door. 9. Troubleshooting 231 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 232
animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1 Open the right door. 3 Close the right door. 9. Troubleshooting 232 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 233
animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1 Open the right door. 3 Close the right door. 9. Troubleshooting 233 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 234
Click this link to open an animation about clearing a jam. 1 Open the 2Bin Finisher front door. 2 Open and close the front door. Printing automatically resumes. 9. Troubleshooting 234 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 235
the 2Bin Finisher front door. 3 Remove the jammed paper. 4 Slide in the stacker until you hear the sound 'click'. 5 Close the 2Bin Finisher front door. 9. Troubleshooting 235 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 236
Clearing paper jams 2 Pull the stacker lever 1a down. If necessary, pull the stacker lever 1b down as well. 3 Remove the jammed paper. 9. Troubleshooting 236 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 237
Clearing paper jams 4 Pull up on the stacker lever and then close the stacker front cover. 25 Paper jam at exit of 2 Bin Finisher Click this link to open an animation about clearing a jam. 1 Gently pull the paper out through the exit area. 2 1 9. Troubleshooting 237 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 238
Clearing paper jams 2 Open and close the 2Bin Finisher front door. Printing automatically resumes. 9. Troubleshooting 238 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 239
to help you troubleshoot problem. Refer to the tables below to understand the messages and their meaning, and correct the problem, if necessary. path. If the problem persists, call for service. Remove the sealing tape from the toner cartridge. Refer to Quick Install Guide. Message Meaning - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 240
. Turn the machine off and back on again. If the problem persists, call for service. Imaging unit Failure: [error number]. Please turn off then on There is a problem in the imaging unit. Turn the machine off and back on again. If the problem persists, call for service. 9. Troubleshooting 240 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 241
Failure: [error number]. Open the door, then close it. Call for service if the problem persists There is a problem in the lamp. Open the door, then close it. If the problem persists, call for service. Load Manual with [Letter], [Plain] paper The paper size specified in the printer properties - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 242
If the problem persists, call for service. Turn the machine off and back on again. If the problem persists, call for service. Turn the machine off and back on again. If the problem persists, call for service. Connect the out of paper Load paper in the tray. in the tray. 9. Troubleshooting 242 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 243
jam in HCF [number] Paper has jammed in Clear the jam (see "Paper the feeding area of the jam in tray 3" on page 222). HCF. 9. Troubleshooting 243 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 244
is incorrect. There is a problem in Call for service & change the ppm data. MSOK Turn the machine off and back on again. If the problem persists, call for service. Message Prepare new imaging unit Prepare toner cartridge (see "Replacing the toner cartridge" on page 197). 9. Troubleshooting 244 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 245
or another problem occurred Meaning Suggested , call for service. The life of the transfer roller problem persists, call for service. Message Meaning Suggested solutions Scan System Failure: [error number]. Turn off then on There is a problem If the problem persists, call for service. Staple - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 246
staple cartridge. If it is already installed, try to reinstall the staple cartridge. If the problem persists, call for service. Staple cartridge is low. Replace it Small amount of staple cartridge is left. The . Check it Check the IP address or obtain a new IP address. 9. Troubleshooting 246 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 247
Turn the machine off and back on again. If the problem persists, call for service. Toner cartridge is not compatible. Check users guide The imaging unit you have installed is not for your machine. off this option and continuing to print may damage the device's system. 9. Troubleshooting 247 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 248
Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving • Plug in the power cord and turn on the " on page 25). or the connection cable between the computer and the machine is not connected properly. 9. Troubleshooting 248 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 249
system problems" on page 262. 26 Display screen problem Condition Suggested solutions The display screen does • Adjusts the brightness of the display screen. not show anything. • Turn the machine off and back on again. If the problem persists, call for service. 9. Troubleshooting 249 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 250
27 Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the pad may need to be replaced. Contact a service representative. Envelopes skew or fail Ensure that the paper guides are against both sides of to feed correctly. the envelopes. 9. Troubleshooting 250 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 251
Solving other problems 28 Printing problems Condition Possible cause control panel to see if the machine is indicating a system error. Contact a service representative. If printing GUI, make more hard disk space available for your print job preferences" on page 70). 9. Troubleshooting 251 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 252
Solving other problems Condition A print job is extremely slow. Half the page is blank. Possible cause Suggested solutions The job If necessary, replace the toner cartridge. Check the file to ensure that it does not contain blank pages. Contact a service representative. 9. Troubleshooting 252 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 253
If you increase the photo size in the software application, the resolution will be reduced. This is not a problem. Just keep printing. Try a fresh ream of paper. Set the correct paper size in the Custom Paper List pages, there will be no more smell. It is a temporary issue. 9. Troubleshooting 253 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 254
Printing Preferences, click Paper tab, and set type to thick paper (see "Opening printing preferences" on page 70). • If these steps do not correct the problem, contact a service representative. 9. Troubleshooting 254 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 255
Solving other problems Condition White Spots Vertical lines Suggested Solutions If white spots Remove the imaging unit and install a new one. Contact a service representative. • Change the image transfer belt if it has reached its lifespan. Contact a service representative. 9. Troubleshooting 255 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 256
clean the imaging unit. Cleaning the inside. If you still have the same problems, remove the imaging unit and install a new one. Contact a service representative. • Parts of the machine may have toner on them. If the in the tray. Also try rotating the paper 180° in the tray. 9. Troubleshooting 256 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 257
unit and install a new one. Contact a service representative. • If the problem persists, the machine may require repair. Contact a service representative. Character Voids Character voids are white meet paper specifications (see "Print media specifications" on page 285). 9. Troubleshooting 257 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 258
the DSDF. • Check that the copy paper is loaded correctly. • If the problem persists, the machine may require repair. Contact a service representative. Blank copies print out. Ensure that the original is face down on leave paper in the machine for extended periods of time. 9. Troubleshooting 258 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 259
problems Condition Suggested solution Frequent copy • Fan the stack of paper, then turn it over in the tray. paper jams occur. Replace the paper in the tray with a fresh supply. Check/ adjust the paper guides the cable. • Check that the scanner is configured correctly. 9. Troubleshooting 259 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 260
about how to set BIOS, refer to your computer user's guide. Message appears on your • There may be a copying or improperly connected or the power may be off. 32 Fax problems (optional) condition suggested solutions The machine is not working, service representative. 9. Troubleshooting 260 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 261
is loaded in the DSDF or on the scanner glass. • Check the recipient's fax machine (if it has a problem). • Find the optimal line for communication. To check that, see Smart Fax Diagnostics menu (see "General fax settings" (see "Setting the paper size and type" on page 63). 9. Troubleshooting 261 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 262
Solving other problems 33 Operating system problems Common Windows problems Condition Suggested solutions "File in Use" message appears , or WSD. Refer to the Microsoft Windows User's Guide that came with your computer for further information on Windows error messages. 9. Troubleshooting 262 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 263
to the Mac User's Guide that came with your open the snmp port - 22161 manually or disable the firewall temporarily while using problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to version 1.0.18 to fix the problem Troubleshooting 263 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 264
Linux User's Guide that came with your computer for further information on Linux error messages. Common PostScript problems The following PS version is available for printing. • If the problem persists, contact a service representative. The print job was too complex. You might Troubleshooting 264 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 265
Solving other problems Problem Possible cause Solution When printing a document in Mac with Acrobat Reader 6.0 or higher, colors print incorrectly The Acrobat Reader. Make sure that the resolution setting in your printer driver matches the one in Acrobat Reader. 9. Troubleshooting 265 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 266
10. Consumables and accessories This guide provides information on purchasing Consumables, accessories and maintenance parts available for your machine. This chapter includes: • Ordering supplies and accessories 267 • Available Consumables 268 • Precautions - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 267
where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service. 10. Consumables and accessories 267 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 268
Available Consumables When Consumables reach their lifespan, you can order the following types of Consumables for your machine. Type Toner cartridgea Average yield Approx. 30,000 standard pages. • MLT-D358S Part name Imaging unitb Approx. 100,000 pages • MLT-R358 a. Declared yield value in - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 269
the additional setting. Go to the PS printer properties and set the added accessory activated. When installing accessories, the battery inside the machine is a service component. Do not change it by yourself. There is a risk of an explosion if battery is replaced by an incorrect type. Dispose used - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 270
SCF5300 High Capacity Feeder If you are frequently experiencing paper supply problems, you can attach an additional 2,100 sheet tray. SL Stand, you must install the foot as shown in the Optional Stand Install Guide provided with the optional Stand. Otherwise, the machine could fall over if on - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 271
inside the machine to allow a third party device such as a coin operated device or a card reader. Those devices allow the payfor-print service on your machine. CLX-KIT20F To purchase the Wireless/NFC kit, contact the retailer or distributor where you purchased the machine. Only authorized - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 272
condition and avoid print quality and paper feeding problems resulting from the worn-out parts. Maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you Printer Status" program. Or if your machine supports display screen, a message is displayed in - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 273
again. When installing accessories, the battery inside the machine is a service component. Do not change it by yourself. There is a risk is replaced by an incorrect type. Dispose used batteries according to the instructions. When you install the optional devices such as optional tray, memory, etc - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 274
Installing accessories If Printer properties item has ▶ mark, you can select other printer drivers connected with selected printer. 5 Select Device Options. The Properties window may differ depending on the driver or operating system you are using. 6 Select the appropriate option. Some menus may - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 275
Checking replaceable's lifespan If you experience frequent paper jams or printing problems, check the remaining lifespan of Consumables. Replace the corresponding parts, if necessary. 1 Tap Settings > Management > Supplies Life from the main screen. 2 Check the consumables life. - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 276
device: • Scan documents and save them on a USB Drive device. • Print data stored on a USB Drive device. • Format the USB Drive device. Your machine supports USB Drive devices with FAT16/FAT32 and sector size of 512 bytes. Check your USB Drive device's file system from your dealer. Only use a USB - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 277
USB Drive device. You can print TIFF, JPEG and PRN files. USB print option supported file types: • PRN: Only files created by provided driver with your machine are it. For details about these features, see USB Drive device's User's Guide. In case of 8bit CMYK JPEG files, Job could be cancelled. To - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 278
Using a USB Drive device 1 Insert a USB Drive device into the USB port on your machine. Your machine automatically detects the device and reads data stored on it (see "About USB Drive device" on page 276). • The machine cannot detect the unformatted USB Drive device. Format, and then reinsert the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 279
Using a USB Drive device 6 Managing USB Drive device You can delete image files stored on a USB Drive one-by-one or all at once by reformatting the device. After deleting files or reformatting a USB Drive device, files cannot be restored. Confirm that you no longer need the data before deleting it. - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 280
Replacing the staple cartridge When the stapler is completely empty, the message for installing the staple cartridge appears on the display screen. 1 Open the 2Bin Finisher front cover. 2 Pull the stapler unit out. 10. Consumables and accessories 280 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 281
Replacing the staple cartridge 3 Lift the empty staple cartridge form the stapler unit. 6 Slide the stapler unit in until it locks in place. 4 Unpack the new staple cartridge. 5 Place the staple cartridge back into the stapler unit. 7 Close the 2Bin Finisher front cover. 10. Consumables and - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 282
11. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications 283 • Regulatory information 294 • Copyright 304 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 283
Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Dimensiona Weighta Noise Levelbc Temperature Humidity Power ratingd Items Width x Length x Height Description 630 x 506 x - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 284
Specifications Items Description Power consumptione Average operating mode Ready mode Less than 900 W Less than 30 W Power save mode Less than 1.5 W Power off modef Less than 0.5 W a. Dimensions and weight are measured without a handset and other accessories. b. Sound Pressure Level, ISO - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 285
Specifications 2 Print media specifications Type Plain paper Size Letter Legal Folio A4 Oficio JIS B5 ISO B5 Executive A5 Statement A6c Dimensions Print media weighta/Capacityb Tray1 / Tray 2, 3, 4 Multi-purpose tray HCF 216 x 279 mm (8.5 x 11 inches) 70 to 90 g/m2 (18 to 24 lbs 216 x 356 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 286
Specifications Type Envelope Thick paper Thin paper Cotton Color Size Dimensions Print media weighta/Capacityb Tray1 / Tray 2, 3, 4 Multi-purpose tray HCF Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) 75 to 90 g/m2 (20 to 24 lbs 75 to 90 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 287
Specifications Type Pre-Printed Recycled Labelscd Cardstockc Bond Archivec Size Dimensions Print media weighta/Capacityb Tray1 / Tray 2, 3, 4 Multi-purpose tray HCF Letter, Legal, Oficio, Folio, A4, JIS B5, ISO B5, Statement, Executive, A5 Refer to the Plain paper section 75 to 85g/m2 (20 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 288
to 24 lbs bond) bond) bond) • Multi-purpose(or manual feeder) tray / Tray 1: 98 x 148 mm (3.85 x 5.83 inches) • Multi-purpose(or manual feeder) tray: 60 to 163 g/m2 (16 to 43 lbs environmental conditions. c. A6 is supported only multi-purpose tray/tray1. d. Smoothness: 100 to 250 (sheffield) 11 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 289
) 512 MB (2 GB) Intel® Pentium® IV 3 GHz Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 512 MB (1 GB) 1 GB (2 GB) • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). • DVD-R/W Drive Intel® Pentium® IV 1.4 GHz (x64) processors (2 GHz or faster) 512 MB - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 290
or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Mac Operating system Mac OS X 10.5 Mac OS X 10.6 Mac OS X 10.7 - 10.9 CPU • Intel® processors • 867 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 291
Specifications Linux Items Operating system CPU RAM Free HDD space Red Hat Enterprise Linux 5, 6 Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19 openSUSE 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2, 12.3 Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04 SUSE Linux Enterprise Desktop 10, 11 Debian - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 292
Specifications Unix Items Operating system Free HDD space Requirements Sun Solaris 9, 10, 11 (x86, SPARC) HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1 7.1 (PowerPC) Up to 100 MB 11. Appendix 292 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 293
to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Network operating system Network protocols Specifications • Ethernet 10/100/100 Base-TX Wired Lan • Windows® XP - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 294
never any human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition. Warning Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible, can damage - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 295
Regulatory information 7 Ozone safety 10 Power saver This product's ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. 8 Mercury Safety Contains Mercury, Dispose According to Local, State or Federal Laws.(U.S.A. only) 9 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 296
Regulatory information 12 China only Website : http://www.samsung.com/cn/support/location/ supportServiceLocation.do?page=SERVICE.LOCATION 13 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in countries with separate collection systems) This marking on the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 297
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 298
Regulatory information • Consult the dealer or experienced radio TV technician for help. Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment. 18 Taiwan only Canadian radio interference regulations - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 299
Regulatory information 20 Germany only 21 Turkey only The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 300
may be stopped. However, where prior notice is impractical, the company may temporarily cease service, providing that they: a promptly notify the customer. b give the customer an opportunity to correct the equipment problem. c inform the customer of the right to bring a complaint to the Federal - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 301
emergency numbers and/or making test calls to emergency numbers, use a non-emergency number to advise the emergency service dispatcher of your intentions. The dispatcher will give you further instructions on how to actually test the emergency number. • This machine may not be used on coin - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 302
requirements and other relevant provisions of R&TTE Directive 1999/5/EC. The declaration of conformity may be consulted at www.samsung.com, go to Support > Download center and enter your printer (MFP) name to browse the EuDoC. January 1, 1995: Council Directive 2006/95/EC Approximation of the laws - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 303
Regulatory information 28 China only 11. Appendix 303 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 304
without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user's guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd. • Microsoft, Windows, Windows Vista, Windows 7/8, and Windows Server 2008 R2 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 305
SS GGUUIIDDEE)) This administrator's guide provides advanced information for administrator's to use and manage the machine. Some features may not be available depending on model or country. BASIC This guide provides information concerning installation, basic operation and troubleshooting on Windows. - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 306
Convention 309 Intended audience 310 Security policies for administrators 311 Terminology used in this guide 312 2. Advanced Features for Settings Menu Log-in 315 Language and Input 316 Machine 317 Admin Settings 322 Management 330 Network Settings 332 System 336 3. - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 307
, such as remotely installing the driver or creating the installer package. You can also refer to this guide for maintenance information (eg., cleaning the machine, replacing toner cartridges). This guide provides instructional screen images, easy-to-read tables of features, and step-by-step - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 308
drum located in the toner cartridge or imaging unit. Footnote ("Cross-reference") Provides additional information on certain words or a phrase. Guides users to a reference page for the additional detailed information. a. pages per minute (See "Glossary" on page 386.) 1. About this administrator - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 309
Intended audience The expected user for this guide is an administrator with an understanding of: • General knowledge of machine and other optional parts. • - subnets, security features, addresses. • Windows operating systems on server and client computers. 1. About this administrator's guide 310 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 310
administrator should manage the machine in a trusted network supported environment. • The administrator should guarantee that the certifying service via certification server is through a safe channel and from any unauthorized contact with external interfaces. 1. About this administrator's guide 311 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 311
MFP, device User's Guide manual, guide Synonym 2 Acronyms The following acronyms are used throughout this guide in examples, instructions, and descriptions: System LDAP Lightweight Directory Access Protocol SLP Service Location Protocol SMB Server Message Block 1. About this - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 312
Terminology used in this guide Acronyms SWS WINS WSD Meaning SyncThru™Web Service Windows Internet Name Service Web Service for Device 3 Glossary (See "Glossary" on page 386.) 1. About this administrator's guide 313 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 313
330 • Network Settings 332 • System 336 • This administrator's guide mainly describes features administrators would often use and settings to set before the machine. • For some options, you need to contact your local service provider to set the settings. • Some menus may not appear on the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 314
, you may need to log-in as an administrator to access some options under Settings menu (see "Authentication" on page 324). Contact your network service provider or network administrator for more information. 1 Tap Settings from the home screen or Apps. 2 Select the option you want. If the option is - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 315
Language and Input This menu allows you to configure the language in which to display the menus. You can also set onscreen keyboard options. Tap Settings > Language and Input from the home screen or Apps. Feature Language Keyboard & Input Methods Speech Description Allows you to select the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 316
Machine Before using the machine, set up the general settings. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Click the (Help) from the home screen or (quick menu) and then click on any option you want to know about. Tap - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 317
and type the IP address of your machine. When SyncThru™ Web Service opens, click Settings tab > Machine Settings > System >Input Trays some options are grayed out, it means that the grayed-out option is not supported for your machine or optional parts needed to use the option are not installed. - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 318
. • Tone Adjustment: Allows you to automatically adjust the color tone to produce the best possible print quality. - Auto Tone Adjustment Activation: Instructs the machine to automatically calibrate the tone at certain intervals. Activate this option to perform a normal or full tone adjustment after - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 319
Machine - Auto Tone Adjustment: Performs a normal or full tone adjustment sequence immediately. • Normal: Automatically adjusts the color tone. This process takes more time than Quick, but it produces better results. • Full: Changes the color table entirely to adjust the color tone. • Machine Test: - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 320
. Open the Web browser from your networked computer and type the IP address of your machine. When SyncThru™ Web Service opens, click Settings > Machine Settings > System > Setup. • System Timeout: The machine returns to the Copy menu if there is no input for the given time. • - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 321
Admin Settings This option is only available to administrators. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Click the (Help) from the home screen or (quick menu) and then click on any option you want to know about. - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 322
non-volatile memory. If you want to secure memory space, you can set the machine to automatically overwrite secure non-volatile memory. • Manual Image Overwrite: When printing, copying, scanning, and faxing, the machine temporarily uses memory space. For security reasons, you can set the machine - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 323
computer and type the IP address of your machine. When SyncThru™ Web Service opens, click the Security tab > User Access Control. (see "Security are marked with "a" or "(administrator only)" in this guide. - Device Authentication: Activate device authentication. Device authentication requests - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 324
job accounting method. • SyncThruAaProvider: Select to use the job accounting method provided by the SyncThru™Web Admin Service (For detailed information, refer to the SyncThru™Web Admin Service guide). 14 General Settings Allows you to set up the genaral settings. Measurement You can choose the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 325
Admin Settings Contention Management Allows you to set Copy, Print, Send, Report priority. More Settings You can set Job Progress Window and Job Deletion. • Job Progress Window: Allows you to show job progress in display. • Job Deletion: The Job Deletion setting specifies whether users can delete - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 326
the LAN connection again. • If a network connection problem persists, contact your network administrator. • If you instructions have been grayed-out, it means that the grayed-out option is not supported in your communication environment. • You can also use this feature from the SyncThru™ Web Service - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 327
the Web browser from your networked computer and type the IP address of your machine. When SyncThru™ Web Service opens, click the Maintenance tab > Application Management. (see "Maintenance tab" on page 173). • Some models may not support this feature. 2. Advanced Features for Settings Menu 328 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 328
Admin Settings Installing an application Uninstalling an application 1 Tap Install button. 2 A pop-up window with folder tree appears. Select the application file and press OK. 3 A verification message appears. Read the agreement and check I accept terms of the License Agreement and press OK. - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 329
. Open the Web browser from your networked computer and type the IP address of your machine. When SyncThru™ Web Service opens, click Information > Print information (see "Information tab" on page 169). • System Report - Configuration: Print to see the machine configuration information. Product - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 330
Management - Account: Print to see the account list. • Send: - Send Confirmation: You can set the machine to print a report whether a send was successfully completed or not. - Fax Received: Print to check the list of faxes received. - Fax sent: Print to check the list of faxes sent. - Fax scheduled - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 331
settings. • IP Setting: You can choose the method for allocating IP addresses. - Static: Select to enter IP address/Subnet Mask/ Gateway Address manually. - BOOTP: IP address/Subnet Mask/ Gateway Address are automatically allocated by the BOOTP Server. - DHCP: IP address/Subnet Mask/ Gateway Address - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 332
in the display screen. - Stateful Address: This is an IPv6 address which is acquired by a DHCPv6 server. - Manual Address: This is an IPv6 address which an administrator can configure manually. • DHCPv6 Configuration: Select the DHCPv6 configuration you want to us. - Use DHCP as directed by a router - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 333
the authentication algorithm to use. - EAP-MD5: Offers minimal security. The MD5 hash function is vulnerable to dictionary attacks, and does not support key generation. - PEAP: Recommended for users who only intend to use Microsoft desktop clients and servers. For other users, it is not recommended - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 334
Network Filtering Description You can disable IPSec if it is turned on in SyncThru™ Web Service. You can disable the network filtering options if it is turned on in SyncThru™ Web Service. • IPSec: You can disable IP security settings. • Network Filtering - MAC Filtering : Disable MAC filtering - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 335
System • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Click the (Help) from the home screen or (quick menu) and then click on any option you want to know about. 25 Date and Time When you set the time and date, it will be - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 336
get help. If you log in as an administrator, you can change the contact information. • System Administrator: Check the contact information of the administrator. • Samsung Support: Check the information of the service center. 2. Advanced Features for Settings Menu 337 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 337
3. Network setup This chapter gives you step-by-step instructions for setting up the network environment before using the machine. You can set up the network environment using the Network Settings menu under the Settings - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 338
network machine. You can set up the basic network settings through the machine's control panel. The following table shows the network environments supported by the machine: Item Network interface Network operating system Specification Ethernet 10/100/1000 Base-T • Windows® XP, Windows Server® 2003 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 339
Accessing network setup 1 Make sure that the ethernet cable is connected to your machine. 2 Tap Settings > Network Settings > Ethernet from the home screen or Apps. 3 Log-in as an administrator (see "Log-in" on page 315). 3. Network setup 340 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 340
screen or Apps. You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and type the IP address of • Static: Select to enter IP address/Subnet Mask/ Gateway Address manually. • BOOTP: IP address/Subnet Mask/ Gateway Address are automatically - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 341
settings. Tap Settings > Network Settings > Ethernet > TCP/IPv6 from the home screen or Apps. You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and type the IP address of your machine (see "Settings tab" on page 170). • Protocol: Tap to - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 342
acquired by a DHCPv6 server. - Manual Address: This is an IPv6 address which an administrator can configure manually. • DHCPv6 Configuration: Select the DHCPv6 MD5 hash function is vulnerable to dictionary attacks, and does not support key generation. - PEAP: Recommended for users who only intend to - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 343
> Management > Report > Network Configuration from the home screen or Apps then tap Print. You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and type the IP address of your machine (see "Settings tab" on page 170). 3. Network setup - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 344
Protocol), SNMPv3, UPnP(SSDP) Protocol, and mDNS (Multicast Domain Name System), SetIP, and HTTP. You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and type the IP address of your machine (see "Settings tab" on page 170). 3. Network setup - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 345
Settings > Network Settings > Network Security > Network Filtering from the home screen or App. You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and type the IP address of your machine (see "Settings tab" on page 170). • MAC Filtering - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 346
the Printer Connection Type screen. Then, click Next. 5 Follow the instructions in the installation window. From the Windows 8 Start Screen If the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads. • You can - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 347
you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung's printer management tools, you need to install them using the supplied software CD. Silent installation Mode - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 348
Installing driver over the network Command- line Definition Description /p"" or /P"" Specifies printer port. Network Port will be created by use of Standard TCP/IP Port monitor. For local port, this port must exist on system before being specified by command. Printer port - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 349
system. /v"" or Shares installed machine /V"" and add other available platform drivers for Point & Print. It will install all supported Windows OS platform's machine drivers to system and share it with specified for point and print. /o or /O Opens Printers - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 350
Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 Make sure that the machine is connected to your network and powered on. Also, your machine's IP address should have been - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 351
add it to your system. 8 UNIX • Make sure your machine supports the UNIX operating system before installing the UNIX printer driver (see "Operating Copy the appropriate driver archive to the target UNIX computer. See administration guide of your UNIX OS for details. 4 Unpack the UNIX printer driver - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 352
Installing driver over the network 7 Execute the ". /install -c" command to verify installation results. 8 Run "installprinter" from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window referring to the following procedures. Setting up the printer To - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 353
Installing driver over the network 11 Check the Make Default option to set this printer as default. 12 Click OK to add the printer. 3. Network setup 354 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 354
Samsung Mobile Print application, and it will automatically detect compatible Samsung printers. Besides printing photos, web pages, and PDFs, scanning is also supported. If you have a Samsung multifunction, scan any document into a JPG, PDF, or PNG format for quick and easy viewing on your mobile - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 355
LOGIN. Use the same login ID, Password, Domain as when logging in from the machine (see "Log-in" on page 315.) 5 When the SyncThru™ Web Service window opens, click Settings > Network Settings. 6 Click AirPrint. 3 Click Login in the upper right of the SyncThru™ Web - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 356
AirPrint 13 Printing via AirPrint For example, the iPad manual provides these instructions: 1 Open your email, photo, web page, or document you want to print. 2 Touch the action icon( ). 3 Select your printer driver name and option menu to - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 357
Google website (http://www.google.com/cloudprint/learn/ or http:// support.google.com/cloudprint) for more information about Google Cloud Print™. click Go. 5 Click Login in the upper right corner of the SyncThru™ Web Service website. 6 Type in the ID and Password and select the Domain. Then click - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 358
Print™ The printing procedure varies depending on the application or the device you are using. You can see the application list that supports Google Cloud Print™ service. Make sure the printer is turned on and connected to a wired or wireless network that has access to the Internet. Printing from - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 359
Google Cloud Print™ 5 Select Print with Google Cloud Print. 6 Click the Print button. 3. Network setup 360 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 360
4. Maintenance This chapter provides information for maintaining your machine. This chapter includes: • Monitoring the supplies life 362 • Setting supplies reorder notification 363 • Replacing & redistributing supplies 364 • Clearing memory 366 • Cleaning the machine 367 • Tips for - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 361
machine 1 Tap Settings > Management > Supplies Life from the main screen. 2 Check the consumables life. 2 From the SyncThru™ Web Service 1 From the SyncThru™ Web Service, select the Information tab > Supplies. 2 Check the remaining percentage. We recommend you prepare new supplies if the remaining - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 362
Setting supplies reorder notification Set the supplies reorder notification to receive notification emails and prepare supplies in advance. See "Supplies Management" on page 325. 4. Maintenance 363 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 363
Replacing & redistributing supplies 3 Replacing the toner cartridge When the toner cartridge is totally empty: • The status LED turns red on and the display screen shows the error message of replacing toner. • The machine stops printing and incoming faxes are saved in memory. However, when the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 364
Finding the serial number You might need to know the serial number of your machine when calling for a service. To check the serial number of your machine, follow the steps below. The serial number is written on the beginning of all the machine reports. 1 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 365
Clearing memory There are few ways to clear memory to ensure the memory capacity of your machine. Select one of the ways below. 6 Clearing stored documents Check the stored documents before clearing machine memory. 1 Tap Box from the home screen or Apps. 2 Touch and hold folder or document you want - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 366
parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine. • Use a dry lint power switch off before cleaning the machine. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 367
corresponding toner cartridge out from the machine. 2 1 3 2 1 Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur. 4. Maintenance 368 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 368
careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner to clean. Printing quality problems can occur and cause damage to the machine. • To prevent damage to the machine when cover opens, do not expose it to light for more - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 369
Cleaning the machine 6 Close the front door. Ensure that the door is securely closed. Cleaning the imaging unit area 1 Open the front door. 1 2 2 1 If the front door is not completely closed, the machine will not operate. 7 Plug in the power cord and turn the machine on. 4. Maintenance 370 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 370
Cleaning the machine 2 Open the side cover, Hold and push down the lever. 2 1 3 3 Open the inner cover and pull the corresponding imaging unit out from the machine. • To prevent damage to the imaging unit, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 371
Cleaning the machine 4 With a dry, lint-free cloth, wipe away any dust and spilled toner from the imaging unit area. 5 Hold the handles on the new imaging unit, and push the imaging unit until it locks into place. 4. Maintenance 372 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 372
Cleaning the machine 6 Hold the toner cartridge and align it with the corresponding slot inside the machine. Insert it back into its slot until it locks in place. 1 2 7 Close the side and front cover. Ensure that the door is securely closed. 1 2 If the front door is not completely closed, the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 373
Cleaning the machine Cleaning the scan unit Keeping the scan unit clean helps to ensure the best possible copy quality. We suggest that you clean the scan unit at the start of each day and during the day, as needed. 1 Prepare a soft, lint-free cloth. 2 Open the scanner lid. 3 Wipe the surface of the - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 374
Tips for storing the machine, supplies, and paper • Keep them in a cool place with no humidity. • Keep them covered so that dusts cannot be accumulated. • Keep them out of water. 10 Machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 375
Tips for moving the machine • Use safe lifting and handling techniques. If you need to move this machine, you need at least four people. Use the lifting handles, as shown below. If less than four people attempt to lift the machine, it can lead to back injury. • When moving the machine, do not - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 376
Printing a demo page Print a demo page to check the print quality of the machine if you have not used the machine for sometime. 13 From the machine See "Report" on page 330. 14 From the SyncThru™ Web Service See "Information tab" on page 169. 4. Maintenance 377 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 377
WebSite www.samsung.com/ n_africa/support www.samsung.com/ ar/support www.samsung.com/ support www.samsung.com/ au/support www.samsung.com/ at/support www.samsung.com/ support www.samsung.com/ ae/support (English) www.samsung.com/ ae_ar/support (Arabic) www.samsung.com/ support www.samsung.com/ in - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 378
CANADA 1-800-SAMSUNG (726-7864) www.samsung.com/ ca/support(English) www.samsung.com/ ca_fr/support (French) CHILE 800-SAMSUNG (726-7864) [HHP] 02-24828200 www.samsung.com/ cl/support CHINA 400-810-5858 www.samsung.com/ cn/support COLOMBIA Bogotá 600 12 72 Gratis desde cualquier parte del - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 379
bzw. 0180 6 67267864* (*0,20 €/Anruf aus dem dt. Festnetz, aus dem Mobilfunk max. 0,60 €/Anruf) GEORGIA 0-800-555-555 www.samsung.com/ support Country/Region GHANA GREECE GUATEMALA HONDURAS HONG KONG Customer Care Center 0800-10077 0302-200077 80111-SAMSUNG (80111 726 7864) only from land line - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 380
) WebSite www.samsung.com/ support www.samsung.com/ ae/support (English) www.samsung.com/ ae_ar/support (Arabic) www.samsung.com/ kz_ru/support www.samsung.com/ lv/support www.samsung.com/ lt/support www.samsung.com/ support www.samsung.com/ support www.samsung.com/ my/support www.samsung.com/ mx - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 381
-0101 WebSite www.samsung.com/ latin/support(Spanish) www.samsung.com/ latin_en/support (English) www.samsung.com/ no/support www.samsung.com/ ae/support (English) www.samsung.com/ ae_ar/support (Arabic) www.samsung.com/ pk/support www.samsung.com/ latin/support (Spanish) www.samsung.com/ latin_en - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 382
[HHP] 0 801-672-678* lub +48 22 607-93-33* * (koszt połączenia według taryfy operatora) PORTUGAL 808 20 7267 www.samsung.com/ pt/support Country/Region Customer Care Center 1-800-682-3180 PUERTO RICO QATAR 800-CALL (800-2255) RWANDA ROMANIA RUSSIA SAUDI ARABIA 9999 08008 726 78 64 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 383
Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite SERBIA 011 321 6899 www.samsung.com/ rs/support SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com/ sg/support SLOVENIA 080 697 267 090 726 786 www.samsung.com/ rs/si SLOVAKIA 0800 - SAMSUNG(0800-726 786) www.samsung. - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 384
WebSite www.samsung.com/ ae/support (English) www.samsung.com/ ae_ar/support (Arabic) www.samsung.com/ uk/support www.samsung.com/ us/support www.samsung.com/ us/support www.samsung.com/ support www.samsung.com/ ua/support (Ukrainian) www.samsung.com/ ua_ru/support (Russian) www.samsung.com/ latin - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 385
the terminologies commonly used with printing as well as mentioned in this user's guide. 802.11 802.11 is a set of standards for wireless local area same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices may - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 386
Glossary BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 387
a home network to share information with each other across the network. Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. Duplex A mechanism that will automatically - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 388
such as a coin operated device or a card reader. Those devices allow the pay-for-print service on your machine. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet). Glossary 389 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 389
public telecommunication system to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website. Glossary 390 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 390
used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 391
a copier, a fax, a scanner and etc. LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. LED A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine. MAC address Media - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 392
A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OPC Organic Photo Conductor (OPC) is a mechanism - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 393
switched telephone networks which, on industrial premises, is usually routed through the switchboard. RADIUS Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS enables centralized management of authentication data such as usernames - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 394
are specified, and then the message text is transferred. It is a client-server protocol, where the client transmits an email message to the server. SSID Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same SSID in order to - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 395
Glossary Toner Cartridge A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be fused by by a combination of heat/pressure from the fuser, - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 396
more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer. XPS XML Paper Specification (XPS) is a specification for a Page - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 397
172 366 370 367 367 374 368 367 25 24 14 170 110, 123 understanding the copy screen 101, 115, 134, 151 customer support 337 D default paper selection printing 328 default settings setting a fax header 143 deleting address book 155 demo page 377 device options 200 direct printing - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 398
Index duplex printing print E easy document creator e-book conversion editing group address individual address error correction mode error message ethernet external authentication server F favorites settings, for printing fax address book clearing stored documents forward prefix dial printing - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 399
in the tray1 special media log login LPR/LPD settings 129 48 46 55 51 58 173 168, 315 171 M Mac common Mac problems 279 driver installation for network connected 350 driver reinstallation for USB cable connected 44 scanning 127 system requirements 290 mac scanning 127 machine detail - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 400
346 94 78 23 221 48 46 84 85 85 64 64 79 postScript driver troubleshooting 281 power save 319, 320 print mobile OS 355 mobileprint 355 print media card guidelines 50 labels 60 letterhead/preprinted paper 61 output support 285 paper tab in printer preferences 72 special media - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 401
Index UNIX problem operating system problems problems copying problems paper feeding problems power problems printing quality problems touch screen Q quick copy R Raw TCP/IP settings rear view regulatiory information report demo page requirements SyncThruTM Web Service S safety 98 information - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 402
monitoring the supplies life ordering storing SyncThru Web Service copy network printer SyncThruTM Web Service accounting address book tab application management configuring 363 driver reinstallation 44 172 touch screen USB Drive 170 problem solving 266 how to manage 206 Index 403 - Samsung MultiXpress SL-M4370 | User Manual Ver.1.0 (English) - Page 403
control using help 204 172 173 172 77, 95 W watermark create 83 delete 83 edit 83 print 82 Windows common Windows problems 278 driver installation for network connected 347 driver installation for USB cable connected 40 driver reinstallation for USB cable connected 43 printing 66
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Samsung
Multifunction
Multi
X
press
M537x series
M437x series
BASIC
User’s Guide
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on Windows.
ADVANCED (ADMINISTRATOR’S GUIDE)
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.