Samsung SL-M2020W User Manual Ver.1.0 (English)

Samsung SL-M2020W Manual

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  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 1
    provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models
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    by models 6 Useful to know 8 About this user's guide 9 Safety information 10 Machine overview 16 Control panel overview toner cartridge 41 Redistributing toner 43 Replacing the toner cartridge 44 Cleaning the machine 46 Tips for moving & storing your machine 50 4. Troubleshooting
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    information you need to know before using the machine. • Key benefits 4 • Features by models 6 • Useful to know 8 • About this user's guide 9 • Safety information 10 • Machine overview 16 • Control panel overview 19 • Turning on the machine 21 • Installing the driver locally 22
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    during the printer driver installation process. This is available only for Windows OS users. • If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads
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    Wireless networking may not be available depending on the model (see "Features by models" on page 6). • Supports various paper sizes (see "Print media specifications" on page 62). • Print watermark: You can customize your documents with words, such as "Confidential" (see "Using advanced
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    System Windows Mac Linux Unix Software Operating System M202x series ● ● ● PCL printer driver SPL printer driver PS printer driver XPS printer drivera Samsung Easy Printer Manager SyncThru™ Web Service SyncThru™ Web Admin Service Software M202x series ● ● M202xW series ● ● ● M202xW series
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    Features by models Software Samsung Printer Status Easy Eco Driver Anyweb Print Easy Capture Manager a. For XPS driver, it is only supported for windows through the Samsung website (www.samsung.com) Variety feature Features Hi-Speed USB 2.0 Network Interface Ethernet 10/100 Base TX wired LAN
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    (see "Front view" on page 17). • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 53). Printouts are blurry. • The toner level might be low or uneven. Shake the toner cartridge. • Try a different print resolution setting
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    problem using the machine, refer to the troubleshooting chapter. • Terms used in this user's guide are explained in the glossary chapter. • All illustrations in this user's guide procedures in this user's guide are mainly based on Conventions Some terms in this guide are used interchangeably, as
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    prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 3 Important safety symbols Explanation of all icons and
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    result in electric shock or fire. If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel. Otherwise, this could result in electric shock or fire. If the plug does
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    in electric shock or fire. Place the machine in the environment where it meets the operating temperature and humidity specification. Otherwise, quality problems can occur and cause damage to the machine. See "General specifications" on page 60. Caution Before moving the machine, turn the power
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    Safety information Use only No.26 AWGa or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine. Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110 V machine, then the gauge
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    only be repaired by a Samsung service technician. To clean and operate the machine, strictly follow the user's guide provided with the machine. not disassemble the toner cartridge. Toner dust can be dangerous if inhaled or ingested. Do not burn any of the supplies such as toner cartridge or
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    due to the use of recycled supplies, a service fee will be charged. For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below. • When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for disposal
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    differ from the illustration below. Some components may change depending on the circumstances. Power cord Quick installation guide Software CDa a. The software CD contains the printer drivers and software applications. b. Miscellaneous accessories included with your machine may vary by country of
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    and optional goods may not be available depending on model or country (see "Features by models" on page 6). 1 5 6 4 2 7 3 8 1 Output tray 2 Control panel 3 Tray 4 Output support 5 NFC (Near Field Communication) tag 6 Top cover 7 Toner cartridge 8 Paper width guide 1. Introduction 17
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    Machine overview 11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6). 1 2 1 USB port 2 Power receptacle 1. Introduction 18
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    There are various types of control panels. 1 2 3 4 1 Toner Shows the status of the toner (see "Status LED" on page LED 57). WPSa Configures the 15 seconds until the green LED on, and release. • Manual print - Press this button each time you load a sheet of paper in the tray if you
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    machine may use more toner depending on what is being printed. Print screenb • You can only use this function if the machine's Easy Printer Manager program is installed until the green LED on, and release. • Manual print - Press this button each time you load a sheet of paper in the tray
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    Turning on the machine 1 Connect the machine to the electricity supply first. 1 2 2 Press (power) on the control panel. If you want to turn the power off, press (power) on the control panel. 1. Introduction 21
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    to the "Software Installation" on page 83. • The installation window in this User's Guide may differ depending on the machine and interface in use. • Only use a USB connection on the Printer Connection Type screen. Then, click Next. 4 Follow the instructions in the installation window. 1.
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    Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads. • You can download Samsung Printer Experience app from the Windows Store. You need have a Microsoft account to use
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    the machine is connected to your computer and powered on. 2 Click on the Uninstall Samsung Printer Software tile in the Start screen. 3 Follow the instructions in the window. • If you cannot find a Samsung Printer Software tile, unintstall from the desktop screen mode. • If you want to uninstall
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    2. Learning the Basic Usage After installation is complete, you may want to set the machine's default settings. Refer to the next section if you would like to set or change values. • Media and tray 26 • Basic printing 35
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    problems or require repairs. Such repairs are not covered by Samsung's warranty or service of inflammable media or foreign materials left in the printer may lead to overheating of the unit and, in adjust the paper guide. 2 1 Paper width guide 1 2 Tray If you do not adjust the guide, it may cause
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    " on page 26). Then place the paper with the side you want to print facing up and open the output tray. 3 1 4 2 4 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend. 2. Learning the Basic Usage 27
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    far causing the media to warp. • If you do not adjust the paper width guide, it may cause paper jams. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. 5 When
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    the available paper (see "Print media specifications" on page 62). • Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder. • When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 30). • When the
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    one sheet at a time (see "Print media specifications" on page 62). Types Envelope Preprinted Cotton Recycled Archive a. The paper types available manual feeding in tray. (●: Supported) To see for paper weights for each sheet, refer to "Print media specifications" on page 62. Plain Thick Thin Bond
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    Media and tray Envelope Printing successfully on envelopes depends upon the quality of the envelopes. To print an envelope, place it as shown in the following figure. • Do not use stamped envelopes. • Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other
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    Media and tray Labels To avoid damaging the machine, use only labels designed for use in laser printers. • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper
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    and tray Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. • Must be printed with heat-resistant ink that will not
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    Media and tray 5 Setting the paper size and type After loading paper in the paper tray, set the paper size and type. To change the paper setting set in the machine, from the Printing preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 36). If you want to use
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    Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 133). 3 Select your machine from the Select Printer list. 6 Printing If you are a Mac or Linux user, refer to the "Mac printing" on page 140 or "Linux printing" on page 142. The
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    Preferences. • The Printing Preferences window that appears in this user's guide may differ depending on the machine in use. However, the your machine from the Select Printer. You can check the machine's current status using the Printer Status button (see "Using Samsung Printer Status" on page 154
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    , which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use you save Favorites, all current driver settings are saved. The Eco function cuts toner consumption and paper usage. The Eco function allows you to save print resources
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    and maintenance parts available for your machine. • Ordering supplies and accessories 39 • Available supplies 40 • Storing the toner cartridge 41 • Redistributing toner 43 • Replacing the toner cartridge 44 • Cleaning the machine 46 • Tips for moving & storing your machine 50
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    country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www
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    and other supplies according to the specific country conditions. Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non
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    longest life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. This store on the floor. If the toner cartridge is removed from the printer, follow the instructions below to store the toner cartridge properly. • Store the cartridge
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    may need to change the cartridge more often. Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges. Samsung's printer warranty does not cover damage to the machine
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    the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner. • Before opening the top cover, close the output support first. • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets
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    cartridge. • Before opening the top cover, close the output support first. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in
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    Replacing the toner cartridge When a toner cartridge has reached the end of life, the machine will stop printing. 2 1 3. Maintenance 45
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    , and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. 5 Cleaning the outside Clean the machine cabinet with a soft, lint-free cloth. Dampen the
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    as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the top cover, close the output support
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    Cleaning the machine 2 2 1 3 1 12 2 3. Maintenance 48
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    Cleaning the machine 7 Cleaning the pickup roller • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. 2 1 12 2 3. Maintenance 49
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    & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine
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    display screen first to solve the error. If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced User's Guide (see "Troubleshooting" on page 162).If you cannot find a solution in the User's Guide or the problem persists, call for service.
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    be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 26). • Do not overload the tray. Ensure Use only recommended print media (see "Print media specifications" on page 62). 4. Troubleshooting 52
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    Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray Click this link to open an animation about clearing a jam. 1 2 2 3 1 4. Troubleshooting 53
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    Clearing paper jams 2 Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine. • Before opening the top cover, close the output support first. 1 2 4. Troubleshooting 54
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    Clearing paper jams If you do not see the paper in this area, stop and go to next step: 2 1 2 1 4. Troubleshooting 55
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    resolve the error, look at the error message and its instructions from the troubleshooting part. • You can also resolve the error with the guidelines from the Samsung Printer Status window or Smart Panel program window. • If the problem persists, call a service representative. 4. Troubleshooting 56
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    . Waiting for a (Print screen) or (WPS) button to be pressed for manual printing. • The cover is opened. Close the cover. • There is no paper the machine is manual and manual duplex printing. Upgrading firmware. A paper jam has occurred (see "Clearing paper jams" on page 53). 4. Troubleshooting 57
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    of pages may be affected by operating environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing. b. Wireless model only (see "Features by models" on page 6). 4. Troubleshooting 58
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    5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications 60 • Regulatory information 69 • Copyright 79
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    Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Dimension Weight Noise Levela Temperature Humidity Power ratingb Items Width x Length x Height Machine with consumables
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    Specifications Items Description Average operating mode Less than 310 W Power consumption Ready mode Power save modec Less than 30 W • M202x series: Less than 1.1 W • M202xW series: Less than 1.9 W ( Wi-Fi Direct off :Less than 1.5 W ) • M2020W/M2021W/M2024W: Less than 1.5 W Power off moded
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    mm (3.87 x 7.5 inches) 105 x 241 mm (4.12 x 9.5 inches) 110 x 220 mm (4.33 x 8.66 inches) 162 x 229 mm (6.38 x 9.02 inches) Print media weight/Capacitya Tray Manual feeding in trayb 71 to 85 g/m2 (19 to 23 lbs bond) 71 to 85 g/m2 (19 to 23 lbs bond) • 150 sheets of 80
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    Refer to the Plain section Refer to the Plain section Refer to the Plain section Refer to the Plain section Print media weight/Capacitya Tray Manual feeding in trayb 86 to 120 g/m2 (23 to 32 lbs bond) • 50 sheets of 120 g/m2 (32 lbs bond) 86 to 120 g/m2 (23
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    Specifications Type Size Dimensions Print media weight/Capacitya Tray Manual feeding in trayb Labelsc Letter, Legal, Oficio, Folio, A4, B5(JIS), B5(ISO), Executive, A5 Refer to the Plain section 120 to 150 g/m2 (32
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    (x64) or 1.4 GHz (x64) processors (2 GHz or faster) Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 512 MB (2 GB) 2 GB • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). • DVD-R/W Drive Intel® Pentium® IV 1.4 GHz (x64) or 1.4 GHz (x64) processors (2 GHz
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    or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Mac Operating system Mac OS X 10.5 Mac OS X 10.6 Mac OS X 10.7 ~ 10.9 CPU • Intel® processors • 867
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    Specifications Linux Items Operating system CPU RAM Free HDD space Red Hat Enterprise Linux 5, 6 Fedora 11, 12, 13, 14, 15, 16, 17, 18 openSUSE 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2, 12.3 Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10 SUSE Linux Enterprise Desktop 10, 11 Debian 5.0, 6.0 Mint
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    set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Network operating system Network protocols Wireless security Specifications • 802.11b/g/n Wireless LAN ( M202xW only
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    radiation above a Class I level during normal operation, user maintenance or prescribed service condition. Warning 6 Ozone safety Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible, can damage your eyes. This
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    power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power certified. 8 Recycling Website : http://www.samsung.com/cn/support/location/ supportServiceLocation.do?page=SERVICE.LOCATION ;SUHVV0 ;SUHVV0 M9śJ Recycle
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    States of America only Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 11 State of California Proposition 65 Warning (US Only) 12 Radio frequency emissions FCC information
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    energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. This section is only applicable if these devices are present. Refer to the
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    power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by the FCC. This transmitter antenna. 14 Russia/Kazakhstan/Belarus only Wireless devices are not user serviceable. Do not modify them in any way. Modification to a
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    Regulatory information 16 Turkey only The 13 amp plug is the most widely used type in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug. If you cut off the
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    of conformity may be consulted at www.samsung.com, go to Support > Download center and enter your printer (MFP) name to browse the EuDoC. PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. The
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    associated areas if a CE mark is on the system label. The power output of the wireless device or devices that may be embedded in you printer is well below the RF exposure limits as set by the European Commission through the R&TTE directive. European states qualified under wireless approvals: EU
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    risk of interference to other devices or services is harmful or perceived as harmful, the is fully assembled. Wireless devices are not user serviceable. Do not modify them in any way. Modification the authorization to use it. Contact manufacturer for service. Only use drivers approved for the country in
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    Regulatory information 22 China only 5. Appendix 78
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    is not responsible for any direct or indirect damages, arising from or related to use of this user's guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd. • Microsoft, Windows, Windows Vista, Windows 7, Windows 8 and Windows Server 2008 R2 are either registered
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    User's Guide AADDVVAANNCCEEDD This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation,
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    142 4. Useful Management Tools Accessing management tools 145 Easy Capture Manager 146 Samsung AnyWeb Print 147 Easy Eco Driver 148 Using SyncThru™ Web Service 149 Using Samsung Easy Printer Manager 151 Using Samsung Printer Status 154 Using Samsung Printer Experience 156 81
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    ADVANCED 5. Troubleshooting Paper feeding problems 163 Power and cable connecting problems 164 Printing problems 165 Printing quality problems 169 Operating system problems 177 82
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    1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached
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    2 Insert the supplied software CD into your CD-ROM drive. 10 Select USB Connected Printer on the Printer Connection Type and click Continue. 11 Click Add Printer button to select your printer and add it to your printer list. 12 After the installation is finished, click Close. 3 Double-click the CD
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    driver does not work properly, uninstall the driver and reinstall it. 1 Open the Applications folder > Samsung > Printer Software Uninstaller. 2 To uninstall printer software, click Continue. 3 Check the program you want to delete and click Uninstall. 4 Enter the password and click OK. 5 After
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    Installation for Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver You must log in as a super user (root) to install the machine
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    Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open Terminal program. 2 Move to uld folder extracted from Unified Linux Driver package. 3 Execute "./
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    instructions for setting up a network connected machine and software. • Useful network programs 89 • Wired network setup 90 • IPv6 configuration 91 • Wireless network setup 93 • Samsung Mobile Print 121 • Using the NFC feature 122 • Google Cloud Print™ 124 • AirPrint 127 Supported
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    Web-based machine management solution for network administrators. SyncThru™ Web Admin Service provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network machines from any site with corporate Internet access. • Download this program from
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    Wired network setup 3 Printing a network configuration report You can print Network Configuration Report from the machine's control panel that will show the current machine's network settings. This will help you to set up a network. • Press the (WPS) button formore than 10 seconds on the control
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    supported properly only in Windows Vista or higher. In the IPv6 network environment, follow the next procedure to use the IPv6 address. 4 From the SyncThru™ Web Service • You can also set the DHCPv6. • To manually set the IPv6 address: Check the Manual Address check box. Then, the Address/Prefix text
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    address configuration 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see "Printing a network configuration report
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    Wireless network setup Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features by models" on page 6). 5 Getting started Wireless network name and Network
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    Wireless network setup 6 Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method With
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    "Troubleshooting" on page 117). • It is strongly recommended that you set the password on Access Points. If you do not set the password on Access Points, they might be exposed to illegal access from unknown machines including PCs, smart phones and printers. Refer to the Access Point user' guide for
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    on the access point (or wireless router) you are using. Refer to the user's guide of the access point (or wireless router) you are using. • When using the if the access point (or wireless router) supports Wi-Fi Protected Setup™ (WPS). • Check if your machine supports Wi-Fi Protected Setup™ (WPS). •
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    to the wireless network, the WPS LED light stays on. 3 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. 1 The network configuration report, including PIN, must be printed (see "Printing a network configuration report
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    Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect to the access point (or wireless router) with the previously used wireless connection settings and address. In the following cases, the
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    Windows 3 Insert the supplied software CD into your CD-ROM drive. Shortcut to the Samsung Easy Wireless Setup program without the CD: If you have installed the printer driver once, you can access the Samsung Easy Wireless Setup program without the CD (see "Accessing management tools" on page 145
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    printer is already connected to my network. 8 After searching, the window shows the wireless network devices. Select the name (SSID) of the access point you want to use and click Next. If you cannot find the network name you want to choose, or if you want to set the wireless configuration manually
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    secret key (generally called Pre Shared Key pass phrase), which is manually configured on the access point and each of its clients. • Encryption on the screen only if your printer supports this feature. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-
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    Wireless network setup 11 Select the components to be installed. 12 Follow the instructions in the installation window. Access point without a USB cable (recommended) Creating the infrastructure network 1 Turn on your computer, access point, and machine. 2 Insert the supplied
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    is already connected on the network, select No, my printer is already connected tomy network. Even if your computer is running Windows 7 or higher, you cannot use this feature if your PC does not support wireless network. Set the wireless network using a USB cable (see "Access point via USB cable
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    was provided with your machine • A machine installed with a wireless network interface • USB cable 7 When the wireless network set up is completed, click Next. 8 Follow the instructions in the installation window. 2. Using a Network-connected Machine 104
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    and the wireless network machine. 2 Insert the supplied software CD into your CD-ROM drive. 4 Select Wireless network connection on the Printer Connection Type screen. Then, click Next. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe
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    Wireless network setup • Enter the wireless Network Name: Enter the SSID name you want (SSID is case-sensitive). • Operation Mode: Select ad hoc. • Channel: Select the channel. (Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type. Open System: Authentication is not
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    the USB cable between the computer and machine. Click Next. 11 Follow the instructions in the installation window. 9 Setup using Mac Access point via USB cable Items to prepare • Access point • Network-connected printer • Software CD that was provided with your machine • A machine installed with
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    Wireless network setup 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue. 11 If Wireless Settings screen appears, select Using a USB cable and click Next. If the screen does not appear, go to step 15. 2. Using a Network-connected Machine 108
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    shared secret key (generally called Pre Shared Key pass phrase) that is manually configured on the access point and each of its clients. • Encryption: on the screen only if your printer supports this feature. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-
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    connected to your computer andpowered on. 2 Insert the supplied software CD into your CD-ROM drive. 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue. 3 Double-click the CD-ROM icon that appears on your Mac desktop. • For Mac OS X 10.8, double-click the
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    Wireless network setup 11 If Wireless Settings screen appears, select Using a direct wireless connection and click Next. If the screen does not appear, go to step 13. If below screen appears, press the (WPS) button from the control panel within 2 minutes. 12 When the wireless network set up is
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    Wireless network setup Ad hoc via USB cable If you do not have an access point (AP), you may still connect the machine wirelessly to your computer by setting up an ad hoc wireless network by following these simple directions. Items to prepare • Network-connected computer • Software CD that was
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    Wireless network setup 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue. 11 After searching the wireless networks, a list of wireless networks your machine has searched appears. Click Advanced Setting. • Enter the
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    cable connection is confirmed appears, disconnect the network cable and click Next.. If the network cable is connected, it may have trouble finding the machine when configuring the wireless network. 14 The wireless network connects according to the network configuration. 15 Wireless network set
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    peer-to-peer connecting between method for your between a printer and mobile device that supports Wi-Fi Direct that provides a secure connection and better . • ID: admin • Password: sec00000 5 When the SyncThru™ Web Service window opens, click Network Settings. 6 Click Wireless > Custom. You can
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    , refer to the user manual of the mobile device you are using to set its Wi-Fi Direct. • After setting up Wi-Fi Direct, you need to download the mobile printing application (For example: Samsung Mobile printer) to print from your smartphone. • When you have found the printer you want to connect to
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    Wireless network setup 12 Troubleshooting Problems during setup or driver installation Printers Not Found • Your machine may not be using the USB cable. • The machine does not support wireless networking. Check the machine's user's guide included on the software CD supplied with your machine and
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    it is different from the network information report's. If you want to use the software installation CD to change the port IP, connect to a network printer. Then reconnect the IP address. - For a Static network environment The machine uses the static address when the computer is configured to static
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    Wireless network setup Other problems If problems occur while using the machine on a network, check the following: For information on the access point (or wireless router), refer to its own user's guide. • You cannot enable wired and wireless networks at the same time. • Your computer, access point
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    point (or wireless router) are not separated by poles, walls, or support columns containing metal or concrete. • The machine is located away from via Wi-Fi Direct is 3. • If Wi-Fi Direct is ON, this machine only supports IEEE 802.11 b/g. • If the access point is set to work with the 802.11n
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    settings isn't necessary - just simply install the Samsung Mobile Print application, and it will automatically detect compatible Samsung printers. Besides printing photos, web pages, and PDFs, scanning is also supported. If you have Samsung multfunction printer, scan any document into a JPG, PDF, or
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    phone just by holding your cell phone over the NFC tag on your printer. It does not require installing print driver or connecting to an access point. You just need NFC supported cell phone. In order to use this feature, Samsung Mobile Print app needs to be installed on your cell phone. • Depending
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    instruction on the app screen to update the PIN number. • If you do not have Samsung Mobile Print app installed on your cell phone, it automatically connects to Samsung and press OK. Follow the instruction on the app screen to update the PIN number. 5 The printer starts printing. 3 Select the
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    . Just register your Google account with the printer, and you are ready to use the Google Cloud Print™ service. You can print your document or email support.google.com/cloudprint) for more information about Google Cloud Print™. 19 Registering your Google account to the printer • Make sure the printer
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    Print™ The printing procedure varies depending on the application or the device you are using. You can see the application list that supports Google Cloud Print™ service. Make sure the printer is turned on and connected to a wired or wireless network that has access to the Internet. Printing from an
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    Google Cloud Print™ 5 Tap the Cloud Print button. 6 Set the printing options if you want. 7 Tap Click here to Print. Printing from the Chrome browser The following steps are an example of using the Chrome browser. 1 Run Chrome. 2 Open the document or email that you want to print. 3 Click the wrench
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    default ID and password. We recommend you to change the default password for security reasons. • ID: admin • Password: sec00000 5 When the SyncThru™ Web Service window opens, click Settings > Network Settings. 6 Click Raw TCP/IP, LPR, IPP or mDNS . You can enable the IPP protocol or mDNS protocol
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    AirPrint 22 Printing via AirPrint For example, the iPad manual provides these instructions: 1 Open your email, photo, web page, or document you want to print. 2 Touch the action icon( ). 3 Select your printer driver name and option menu to set up. 4 Touch Print button. Print it out. Cancelling print
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    3. Special Features This chapter explains special printing features. • Altitude adjustment 130 • Changing the default print settings 131 • Setting your machine as a default machine 132 • Using advanced print features 133 • Mac printing 140 • Linux printing 142 The procedures in this
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    is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set , you can set the altitude via SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 149). 3. Special Features 130
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    Windows 8 or Windows Server 2008 R2, from context menus, select Printing preferences. If Printing preferences has a ►, you can select other printer drivers connected to the selected printer. 5 Change the settings on each tab. 6 Click OK. If you want to change the settings for each print job, change
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    For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers. • For Windows 7/ Windows 8, select Control Panel > Devices and Printers. 3 Select your machine. 4 Right-click your machine and select Set as Default Printer. For Windows 7/ Windows 8 or Windows Server 2008 R2, if Set
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    . - Install optional memory when an XPS job does not print because the printer is out of memory. - For models that provide XPS driver from the Samsung website, http:/ /www.samsung.com > find your product> Support or downloads. 1 Printing to a file (PRN) 2 Click Print. 3 Type in the destination
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    driver, click Properties or Preferences in the application's Print window to change the print settings. The machine name, that appears in the printer properties window may differ depending on the machine in use. • Some menus may not appear on the display depending on options or models. If so,
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    Using advanced print features Item Poster Printing Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster
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    feature with Letter, Legal, A4, US Folio or Oficio sized paper • If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of the document first. After that, a message appears on your computer. • We recommend not to print on both
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    Using advanced print features Item Watermark Description The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading "DRAFT" or "CONFIDENTIAL" printed diagonally across the first page or all pages of a document.
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    Using advanced print features Item Overlaya Overlay (Creating a new page overlay) Description This option is available only when you use the PCL/SPL printer driver (see "Software" on page 6). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format
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    Using advanced print features Item Description Overlay (Using a page overlay) a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the
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    Some features may not be available depending on models or options. It means that the features are not supported. 3 Printing a document When you print with a Mac, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Mac: 1 Open the document
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    6 Printing on both sides of the paper Some features may not be available depending on models or options. It means that the features are not supported. Before printing in the duplex mode, decide on which edge you will be binding your finished document. The binding options are, as follows: • Long-Edge
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    on models or options. It means that the features are not supported. Automatic/manual duplex printing may not be available depending on models. You You can print these files by using below command format. "lp -d -o " Please refer to lp or lpr man page on your
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    utility supplied by o/s. 1 Launch Printing utility(Go to System > Administration > Printing menu or execute "system-config-printer" command in Terminal program). 2 Select your printer and double-click it. 3 Change default printing options or connection type. 4 Click Apply button. 3. Special
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    provided to help you make full use of your machine. • Accessing management tools 145 • Samsung AnyWeb Print 147 • Easy Eco Driver 148 • Using SyncThru™ Web Service 149 • Using Samsung Easy Printer Manager 151 • Using Samsung Printer Status 154 • Using Samsung Printer Experience 156
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    and powered on. 2 From the Start menu, select Programs or All Programs. •For Windows 8, from Charms, select Search > Apps. 3 Find Samsung Printers. 4 Under Samsung Printers, you can see installed management tools. 5 Click the management tool you want to use. • After installing the driver, for some
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    Easy Capture Manager Available for Windows OS users only. Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 4. Useful Management Tools 146
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    screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 4. Useful Management Tools 147
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    Driver Available for Windows OS users only (see "Software" on page 6). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. Easy Eco Driver also allows you simple editing such as removing images and texts, and more. You can save frequently used settings as
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    ™ Web Service 2 SyncThru™ Web Service overview 1 Access a web browser, such as Internet Explorer, from Windows. Enter the machine IP address of your printer (http Shows how many pages are printed and amount of toner left in the cartridge. • Usage Counters: Shows the usage count by print types
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    Using SyncThru™ Web Service • Current Settings: Shows the machine's and network's information. • Print by upgrading firmware and setting contact information for sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu. • Firmware Upgrade: Upgrade your
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    settings as well as printing environments, settings/actions and launching. All of these features provide a gateway to conveniently use your Samsung machine. Samsung Easy Printer Manager provides two different user interfaces for the user to choose from: the basic user interface and the advanced user
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    and network printers added by network discovery (Windows only). This area gives you general information about your machine. You can check information, such as the machine's model name, IP address (or Port name), and machine status. 2 You can view the online User's Guide. Troubleshooting button
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    Using Samsung Easy Printer Manager 5 Advanced settings user interface overview The advanced user information. Alert Settings (Windows only) This menu includes settings related to error alerting. • Printer Alert: Provides settings related to when alerts will be received. • Email Alert: Provides
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    software. You can also launch Samsung Printer Status manually. Go to the Printing Preferences , click the Basic tab > Printer Status button. These icons appear on the Windows task bar: Toner Level 1 2 Option You can view the level of toner remaining in each toner cartridge. The machine and the
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    Samsung Printer Status Order Supplies 3 User's Guide 4 5 Close You can order replacement toner cartridge(s) from online. You can view the online User's Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user's guide
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    Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsung's web site, and check connected machine
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    . You can directly open the troubleshooting section in the user's guide. Order Supplies 3 Click on this button to order replacement toner cartridges online. You need to be connected to the Internet to use this feature. Visit Samsung 4 Links to Samsung printer website. You need to be connected
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    1 From the Charms, select Settings. Or, right-click the Samsung Printer Experience page and select Settings. 2 Select Remove Printer 3 Select the printer you want to delete. 4 Click Yes. You can see that the deleted printer is removed from the screen. 9 Printing from Windows 8 This section explains
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    Using Samsung Printer Experience 5 Click the Print button to start the print job. Cancelling a print job If the printing parameters. 1 Open the document you want to print. 2 From the Charms, select Devices. 3 Select your printer from the list 4 Click More settings. 4. Useful Management Tools 159
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    Using Samsung Printer Experience Basic tab Advanced tab Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings
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    not shown or disabled, it means that this features are not supported. This option is used for printing confidential documents. You need to enter a password to print using it. Using the sharing feature Samsung Printer Experience allows you to print from other applications installed on the computer
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    5. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 163 • Power and cable connecting problems 164 • Printing problems 165 • Printing quality problems 169 • Operating system problems 177
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    Paper feeding problems Condition Paper jams tray. Remove excess paper from the tray. If you are printing on special materials, feed manually in the tray. • An incorrect type of paper is being used. Use only paper that the paper guides are against both sides of the envelopes. 5. Troubleshooting 163
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    1 Power Click this link to open an animation about solving power problems. Condition The machine is not receiving power, or the connection cable between the computer and the press the • Disconnect the machine's cable and reconnect it. (Power) button on the control panel. 5. Troubleshooting 164
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    problems the toner cartridge (see "Replacing the toner cartridge" on page 44). If a system error occurs, contact your service representative different machine cable. The port setting is incorrect. Check the Windows printer settings to make sure that the print job is sent to the Troubleshooting 165
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    . Ensure that the paper size in the printer driver settings matches the paper in the tray.Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use (see "Opening printing preferences" on page 36). 5. Troubleshooting 166
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    problems wrong printer driver was selected. Check the applicatinon's printer selection toner cartridge" on page 44. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, Contact a service Troubleshooting 167
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    problems setting does not match. is curled. Suggested solutions This is not a problem, just keep printing. If you are bothered by the smoke [vapor], Preferences (see "Opening printing preferences" on page 36). Change the printer option and try again. Go to Printing Preferences , click Paper tab,
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    on page 46). If these steps do not correct the problem, contact a service representative. The top half of the paper is printed lighter than the rest of the paper The toner might not adhere properly to this type of paper. • Change the printer option and try again. Go to Printing Preferences , click
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    is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper. • Change the printer option and try again. Go to Printing Preferences, click the Paper these steps do not correct the problem, contact a service representative. 5. Troubleshooting 170
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    the toner cartridge" on page 44). If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 46). If these steps do not correct the problem, contact a service representative
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    causing this copy quality problem. • If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 43). Toner particles are around bold The toner might not adhere properly to this type of paper. characters or pictures • Change the printer option and try
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    Printing quality problems Condition Misformed characters Suggested Solutions that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. • Ensure that the paper is 180° in the tray. 5. Troubleshooting 173
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    not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 44). • The machine may require repairing. Contact a service representative. 5. Troubleshooting 174
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    . Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 44). If the problem persists, the machine may require repairing. Contact a service representative. 5. Troubleshooting 175
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    ) or above.The high altitude may affect the print quality, such repetitively appears on a few as loose toner or light imaging. Change the altitude setting for your machine (See "Altitude adjustment" on page 130). sheets • Loose toner • Light print or contamination occurs 5. Troubleshooting 176
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    Printers > Right-click on your printer icon and select Printer properties) If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD. Refer to the Microsoft Windows User's Guide that came with your computer for further information on Windows error messages. 5. Troubleshooting
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    Operating system problems 3 Common Mac problems Condition Suggested solutions The machine does not print PDF files correctly. Some matches the one in Acrobat Reader. Refer to the Mac User's Guide that came with your computer for further information on Mac error messages. 5. Troubleshooting 178
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    to fonts used in PDF). Due to this problem, incorrect Postscript is generated and device failed system's Printing utility(execute "system-config-printer" in Terminal program). This duplex issue Guide that came with your computer for further information on Linux error messages. 5. Troubleshooting 179
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    133 1999 WebSite www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com/ae (English) www.samsung.com/ ae_ar (Arabic) www.samsung.com www.samsung.com/be (Dutch) www.samsung.com/ be_fr (French) www.samsung.com www.samsung.com Country/Region
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 181
    bzw.0180 5 7267864* (*0,14 €/Min. aus dem dt. Festnetz, aus dem Mobilfunk max. 0,42 €/Min.) www.samsung.com GEORGIA 8-800-555-555 www.samsung.com GHANA 0800-10077 0302-200077 www.samsung.com GREECE 80111-SAMSUNG (80111 726 7864) only from land line(+30) 210 6897691 from mobile and land line
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    0800-112-8888 021-5699-7777 www.samsung.com/id IRAN 021-8255 www.samsung.com ITALIA 800-SAMSUNG (726-7864) www.samsung.com JAMAICA 1-800-234-7267 www.samsung.com JAPAN 0120-327-527 www.samsung.com JORDAN 800-22273 065777444 www.samsung.com/ Levant (English) KAZAKHSTAN 8-10-800-500
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 183
    PERU 0-800-777-08 (Only from landline) 336-8686 (From HHP & landline) www.samsung.com PHILIPPINES 1-800-10-SAMSUNG(726-7864) www.samsung.com/ph for PLDT 1-800-3-SAMSUNG(726-7864) for Digitel 1-800-8-SAMSUNG(726-7864) for Globe 02-5805777 Country/Region Customer Care Center WebSite POLAND
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 184
    (0800-726 786) www.samsung.com SOUTH AFRICA 0860 SAMSUNG (726-7864) www.samsung.com SPAIN 902-1-SAMSUNG(902 172 678) www.samsung.com SWEDEN 0771 726 7864 (SAMSUNG) www.samsung.com SWITZERLAND 0848-SAMSUNG (7267864, CHF 0.08/min) www.samsung.com/ch www.samsung.com/ ch_fr/ SYRIA 18252273
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 185
    the terminologies commonly used with printing as well as mentioned in this user's guide. 802.11 802.11 is a set of standards for wireless local area same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices may
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 186
    images or lots of text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage. CSV Comma Separated Values (CSV). A type of file format or setting that is in effect when taking a printer out of its box state, reset, or initialized. Glossary 186
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 187
    Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line so that the machine can print (or scan) on both sides of the paper. A printer equipped with a Duplex Unit can print on both sides of paper during one print cycle.
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 188
    the pay-for-print service on your machine. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet). Fuser Unit The part of a laser printer that fuses the toner onto the print media
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 189
    the parallel cable that attaches to the peripheral (for example, a printer). Intranet A private network that uses Internet Protocols, network connectivity, its employees. Sometimes the term refers only to the most visible service, the internal website. IP address An Internet Protocol (IP) address
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 190
    can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 191
    (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. LED A Light-Emitting Diode (LED) machine that includes the following functionality in one physical body, so as to have a printer, a copier, a fax, a scanner and etc. MH Modified Huffman (MH) is
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 192
    to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well is a mechanism that makes a virtual image for print using a laser beam emitted from a laser printer, and it is usually green or rust colored and has a
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 193
    (PPM) is a method of measurement for determining how fast a printer works, meaning the number of pages a printer can produce in one minute. PRN file An interface for a device the switchboard. RADIUS Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 194
    server protocol, where the client transmits an email message to the server. SSID Service Set Identifier (SSID) is a name of a wireless local area network (WLAN Toner Cartridge A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 195
    Glossary TWAIN An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Macintosh operating systems. UNC Path Uniform Naming
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 196
    more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer. XPS XML Paper Specification (XPS) is a specification for a Page
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 197
    46 Linux 19 common Linux problems 179 network 9 driver installation for USB cable connected installing environment 86, 87 IPv6 configuration 68, 89 91 printer properties 143, 142 wireless network setup 93 37 loading N-up printing paper in manual feeder/multi-purpose tray Macintosh
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 198
    life ordering replacing toner cartridge SyncThru Web Service general information T toner cartridge estimated life handling instructions non-Samsung and refilled redistributing toner storing tray adjusting the width and length changing the tray size loading paper in manual feeder/multi-purpose
  • Samsung SL-M2020W | User Manual Ver.1.0 (English) - Page 199
    USB cable driver installation using help 84, 86, 85, 87 37, 141 W watermark create 137 delete 137 edit 137 Windows common Windows problems 177 driver installation for USB cable connected 22, 24 system requirements 65 wireless ad hoc mode 93 Infrastructure mode 93 USB cable 99
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BASIC
User’s Guide
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.