Samsung WF350ANW/XAA (English) - Page 31

Information Codes - nd code

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04 TROUBLESHOOTING INFORMATION CODES Information codes may be displayed to help you better understand what is occurring with your washer. CODE SYMBOL MEANING SOLUTION dc Unbalanced load prevented your Redistribute the load, press the Start/Pause washer from spinning. button. Door is unlocked when washer is Press the Power button to turn off your washer, dL running. then restart the cycle. If the code reappears, call for service. dS Door is open when washer is running. Close the door tightly and restart the cycle. If the code reappears, call for service. FL Your washer failed to lock the door. Close the door tightly and restart the cycle. If the code reappears, call for service. Water temperature control Hr problem. (Heater control problem) Call for service. Your washer has tried to fill but Call for service. LE has not reached the proper water level. The door will not unlock. LO Make sure the door is firmly closed. Press the Power button to turn off your washer, then turn it on again. If the code reappears, call for service. Your washer is not draining. Before calling for service, check the following. It can also mean that the unit Clean the filter (See page 26). senses a small clog while draining. or nd 1. Turn off the unit for 10 seconds and then turn it on again. 2. Select the Spin Only cycle. 3. Press the Start/Pause to drain the water. If it still does not drain, call for service. Your washer has tried to fill but Make sure the water faucets are open all the nF was unsuccessful. way. Check for kinked hoses. Check the inlet screens on the fill hoses. nF1 The hot/cold water hose connection is not correct. Please connect the hot/cold water hose connection correctly. Sr Problem with control. Call for service. OE A fault is detected in the water level sensor. Call for service E2 Jammed key. Call for service tE Temperature sensor problem. Restart the cycle. If the code reappears, call for service. 3E Motor problem. Restart the cycle. If the code reappears, call for service. WF350AN-02833A_EN.indd 31 cycle chart _31 2010-02-11 ¿ÀÀü 11:42:20

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cycle chart
_31
04 TROUBLESHOOTING
INFORMATION CODES
Information codes may be displayed to help you better understand what is occurring with your washer.
CODE SYMBOL
MEANING
SOLUTION
dc
Unbalanced load prevented your
washer from spinning.
Redistribute the load, press the
Start/Pause
button.
dL
Door is unlocked when washer is
running.
Press the
Power
button to turn off your washer,
then restart the cycle. If the code reappears, call
for service.
dS
Door is open when washer is
running.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
FL
Your washer failed to lock the
door.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
Hr
Water temperature control
problem.
(Heater control problem)
Call for service.
LE
Your washer has tried to fill but
has not reached the proper water
level.
Call for service.
LO
The door will not unlock.
Make sure the door is firmly closed.
Press the
Power
button to turn off your washer,
then turn it on again. If the code reappears, call
for service.
nd
Your washer is not draining.
It can also mean that the unit
senses a small clog while draining.
Before calling for service, check the following.
Clean the filter (See page 26).
or
1.
Turn off the unit for 10 seconds and then turn
it on again.
2.
Select the
Spin Only
cycle.
3.
Press the
Start/Pause
to drain the water.
If it still does not drain, call for service.
nF
Your washer has tried to fill but
was unsuccessful.
Make sure the water faucets are open all the
way. Check for kinked hoses.
Check the inlet screens on the fill hoses.
nF1
The hot/cold water hose
connection is not correct.
Please connect the hot/cold water hose
connection correctly.
Sr
Problem with control.
Call for service.
OE
A fault is detected in the water
level sensor.
Call for service
E2
Jammed key.
Call for service
tE
Temperature sensor problem.
Restart the cycle.
If the code reappears, call for service.
3E
Motor problem.
Restart the cycle.
If the code reappears, call for service.
WF350AN-02833A_EN.indd
31
2010-02-11
¿ÀÀü 11:42:20