Sennheiser DW Pro 1 Instructions for use

Sennheiser DW Pro 1 Manual

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  • Sennheiser DW Pro 1 | Instructions for use - Page 1
    CoDEmCT fort calls DW Pro1/Pro2 Instruction manual
  • Sennheiser DW Pro 1 | Instructions for use - Page 2
    16 Testing the headset system in Phone mode and adjusting it 17 Testing the headset system in PC mode and adjusting it 19 Adjusting advanced settings 20 Using the headset system 22 Charging the headset rechargeable battery 22 Switching the headset on/off 23 Establishing a wireless link between
  • Sennheiser DW Pro 1 | Instructions for use - Page 3
    . • Switch off the headset after use to conserve battery power. • Only use the DW series* base station for charging DW series headsets fitted with the DW series rechargeable battery. Never try to charge other rechargeable batteries or non-rechargeable batteries in the DW series base station. • Do
  • Sennheiser DW Pro 1 | Instructions for use - Page 4
    with an appropriate Sennheiser Communications charger. When not using rechargeable batteries for extended periods of time, charge them regularly (every six months for about one hour). Store in a cool and dry place at room temperature (approx. 20°C/68°F). Return defective devices or devices
  • Sennheiser DW Pro 1 | Instructions for use - Page 5
    The DW Pro1/Pro2 wireless headset system The DW Pro1/Pro2 wireless headset system The Sennheiser Communications DW Pro1/Pro2 is a wireless DECT headset system which is intended for professional call center and office use. • Can be used with a fixed line phone or PC (VoIP) • Quick link establishment
  • Sennheiser DW Pro 1 | Instructions for use - Page 6
    covers one ear (monaural) - Pro2 variant: covers both ears (binaural) 1 power supply unit 1 telephone cable 1 USB cable 1 safety guide (booklet with important safety information) 1 quick guide 1 CD ROM (including, among other things, the HeadSetup software and a detailed instruction manual as PDF) 5
  • Sennheiser DW Pro 1 | Instructions for use - Page 7
    station ³ · ² » ¿ ´ ¶ º ¾ µ ƺ ƻ Ƹ¹ ¸ Ƽ ƹ ƽ ³ PC button with LED · Charging contacts » PHONE button with LED ¿ LINK LED ´ CHARGE STATUS LED ² ABC switch ¶ Microphone volume control º Phone socket ¾ Handset socket µ ACC socket ¸ DIP switch row 1 to 6 ¹ DC IN socket Ƹ PC socket (USB) ƹ Cover
  • Sennheiser DW Pro 1 | Instructions for use - Page 8
    Pro1/Pro2 headset 7 7 Pro1 8 Product overview 9 A Pro2 9 A 1 8 2 A 3 0 1 2 ቢ Microphone ባ Windshield ቤ Name plate ብ HEADSET LED ቦ LINK button ቧ AUDIO button 4 5 6 ቨ Headband ቩ Battery compartment cover ቪ Ear pad ቫ Charging contacts 7
  • Sennheiser DW Pro 1 | Instructions for use - Page 9
    Selects the Phone mode 25 PHONE button » Establishes/disconnects the 23 link between headset and base station Accepts/ends a call (with 25 electronic call control/ handset lifter) ̈ Press the PC button ³ Selects the PC mode 26 Establishes/disconnects 23 the wireless link between headset and
  • Sennheiser DW Pro 1 | Instructions for use - Page 10
    red is off Meaning PC mode Incoming PC call Meaning Phone mode Incoming telephone call Meaning Active link to the headset No link to the headset Headset is muted Standby mode Base station is switched off (not powered) CHARGE STATUS LED ´ LED segment* Battery charge 1 0-25% 2 25-50% 3 50
  • Sennheiser DW Pro 1 | Instructions for use - Page 11
    system into operation Putting the base station into operation You can use the headset system with your fixed line phone (Phone mode) and/or your PC (PC mode). The base station controls the wireless communication between the products. ƹ ƹ ƹ 10 Removing/attaching the cover To remove the cover
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    LED of the last used mode button (PHONE » or PC ³) lights up white. When using the headset system only in PC mode, the power from the PC via the USB cable is sufficient to power the base station. For charging the rechargeable battery within the specified charging ¿ times (see page 22) and for
  • Sennheiser DW Pro 1 | Instructions for use - Page 13
    telephone. º ¾ Ƽ ̈ Set the DIP switch ¸ #1 and #2 to the upper position. B Connection to a fixed line ̈ Use the telephone cable Ƽ to connect the Phone socket º to the phone with headset socket headset socket on the telephone. º Ƽ ̈ Set the DIP switch ¸ # 1 and # 2 to the upper position. 12
  • Sennheiser DW Pro 1 | Instructions for use - Page 14
    ̈ Connect the handset lifter to the fixed line phone as described in the instruction manual of the handset lifter. D Connection to an DW Pro1/Pro2 DHSG setting Adapter cable e.g. Cisco, Avaya, Polycom DW Pro1/Pro2 DHSG setting If your telephone has a built-in electronic hook switch supporting
  • Sennheiser DW Pro 1 | Instructions for use - Page 15
    the headset system to a PC in order to use it for Internet telephone (VoIP) with softphones or multimedia applications. ̈ Use the USB cable ƽ to connect the PC socket Ƹ to a USB socket of your PC. The operating system detects the USB audio device "Sennheiser DECT" and installs the necessary drivers
  • Sennheiser DW Pro 1 | Instructions for use - Page 16
    Cisco IP Communicator Version 2.0 - 2.1 IBM Lotus Sametime Connect Skype To install the HeadSetup software: ̈ Run the "HeadSetup USB version X.X.exe" file in the "HeadSetup" folder on the enclosed CD ROM. ̈ Follow the instructions of the install program. Additional Information and application hints
  • Sennheiser DW Pro 1 | Instructions for use - Page 17
    operation The microphone boom of the Pro1/Pro2 headset can be swiveled, allowing the microphone to be worn on the left or right-hand side (see page 24). 20 min 1 h Before using the headset for the first time, charge the rechargeable battery for at least 20 minutes (see page 22). Labeling the
  • Sennheiser DW Pro 1 | Instructions for use - Page 18
    LED of the PC button ³ lights up white): ̈ Press the PHONE button » on the base station. The base station is set to Phone mode and the LED of the PHONE button » lights up white. ̈ Press either the LINK button ቦ on the headset or the PHONE button » on the base station. A wireless link is established
  • Sennheiser DW Pro 1 | Instructions for use - Page 19
    setting), B or C so that you can hear a clear dial tone in the headset. ² Adjusting the microphone sensitivity By default, the microphone volume control ¶ is set . The microphone volume control ¶ only adjusts the microphone sensitivity in Phone mode. ̈ Make a call to someone who will help you
  • Sennheiser DW Pro 1 | Instructions for use - Page 20
    PHONE button » lights up white): ̈ Press the PC button ³ on the base station. The base station is set to PC mode and the LED of the PC button ³ lights up white. ̈ Press either the LINK button ቦ on the headset or the PC button ³ on the base station. A wireless (see the instruction manual of your
  • Sennheiser DW Pro 1 | Instructions for use - Page 21
    Call control via the DW Pro1/Pro2 headset system. Electronic hook switch (MSH standard) Call control via the DW Pro1/Pro2 headset system. Manual operation Lifts/hangs up the handset manually or using the handset lifter. Adjusting the radio range - DIP switch 3 If many DECT systems are operated in
  • Sennheiser DW Pro 1 | Instructions for use - Page 22
    , a wireless link is automatically established between headset and base station (Auto Link). Switching between wideband and narrowband mode - DIP switch 5 Switch position Function Wideband mode Automatic frequency adjustment of wideband and narrowband calls in PC and Phone mode. Battery life
  • Sennheiser DW Pro 1 | Instructions for use - Page 23
    approx. 20 min * during charging, each segment gets brighter in 5 steps After completion of the charging process, the HEADSET LED ብ goes off. Pro1 4 Pro2 ´ To stop the charging process: ̈ Take the headset out of the base station. The CHARGE STATUS LED ´ indicates the remaining battery charge of
  • Sennheiser DW Pro 1 | Instructions for use - Page 24
    battery power. Switching the headset on/off If you place the headset into the base station, the headset automatically HEADSET LED ብ lights up blue during charging. Switching the headset on ̈ Press and hold the LINK button ቦ for 5 seconds. The HEADSET LED ብ flashes blue 3 times and the wireless
  • Sennheiser DW Pro 1 | Instructions for use - Page 25
    PC or Phone), see page 28). If your telephone has a built-in electronic hook switch supporting the MSH standard (see page 13), you can only disconnect the wireless link between headset and base station by placing the headset If you are using the Pro1 headset: ̈ Put on the headset so that the ear pad
  • Sennheiser DW Pro 1 | Instructions for use - Page 26
    you are using a handset lifter/electronic hook switch: ̈ Dial the desired number. ̈ Put on the headset and establish a wireless link between headset and base station (see page 23). The phone connection is established automatically. If you are not using a handset lifter/electronic hook switch: ̈ Put
  • Sennheiser DW Pro 1 | Instructions for use - Page 27
    hook switch or if your telephone supports this function. If a wireless link is established (see page 23): ̈ Speak into the headset. If no wireless link is established (see page 23): ̈ Speak into the handset. Calling via the PC using the headset Accepting an incoming PC call If you receive a call on
  • Sennheiser DW Pro 1 | Instructions for use - Page 28
    and base station (see page 23). ̈ Make the call using your softphone. Ending a PC call ̈ Disconnect the wireless link between headset and base station (see page 23). If the call control function of your softphone is supported, the call is automatically ended (see page 15). If your softphone does not
  • Sennheiser DW Pro 1 | Instructions for use - Page 29
    call, the base station automatically switches back to PC mode and all PC audio is reproduced via the headset. Switching between Phone and PC mode You can switch between Phone and PC mode and accept calls of the other mode. ̈ Press the PC button ³ or the PHONE button » on the base station to select
  • Sennheiser DW Pro 1 | Instructions for use - Page 30
    be able to adjust the audio volume, a wireless link has to be established between headset and base station (see page 23). In PC mode, you can adjust the volume using the AUDIO button ቧ or by using the volume control of your operating system (see the instruction manual of your operating system). 29
  • Sennheiser DW Pro 1 | Instructions for use - Page 31
    to the base station, the HEADSET LED ብ flashes blue/red. If pairing was successful, the HEADSET LED ብ lights up blue. You can now use the newly paired headset. * The DW series comprises the following products: DW Office, DW Office USB, DW Pro1/ Pro2, DW Pro1/Pro2 USB. The DW 800 is not part of the
  • Sennheiser DW Pro 1 | Instructions for use - Page 32
    within 60 seconds, the DW Pro1/Pro2 headset switches to standby mode. ̈ For information on how to pair the headset to the third party base station, refer to the instruction manual of the base station. Charging an additional headset If you wish to charge an additional headset (headset b) in the base
  • Sennheiser DW Pro 1 | Instructions for use - Page 33
    contacts · of the base station and the charging contacts ቫ of the headset from time to time using e.g. a cotton swab. · 0 Replacing the ear pad(s) You can replace the ear pad(s). Spare ear pads are available from your Sennheiser partner. ̈ Carefully remove the old ear pad ቪ. ̈ Attach the new
  • Sennheiser DW Pro 1 | Instructions for use - Page 34
    Cleaning and maintaining the headset system Replacing the headset's rechargeable battery You can replace the rechargeable battery. Spare rechargeable batteries are available from your Sennheiser partner. Only use spare rechargeable batteries recommended by Sennheiser Communications. CAUTION Damage
  • Sennheiser DW Pro 1 | Instructions for use - Page 35
    . ̈ Replace the battery compartment cover ቩ onto the ear cup. The battery compartment cover ቩ locks into place. ̈ Reattach the ear pad to the ear cup by pressing firmly around the ear pad until you hear it lock into place. ̈ Charge the new rechargeable battery (see "Charging the headset rechargeable
  • Sennheiser DW Pro 1 | Instructions for use - Page 36
    station You can only use the last headset paired to the base station (exception: conference call) Replace your headset into the base station (see page 30). For additional information and an FAQ list, please visit our website at www.sennheiser.com/DW If a problem occurs that is not listed in the
  • Sennheiser DW Pro 1 | Instructions for use - Page 37
    Sennheiser partner or visit our website at www.sennheiser.com. Accessories • HSL 10 handset lifter - mechanical handset lifter - incl. ring tone detection - supports • Rechargeable battery • Telephone cable • Micro-USB cable • Power supply unit, EU version • Power supply unit, UK version •
  • Sennheiser DW Pro 1 | Instructions for use - Page 38
    range 108 x 116 x 114 mm (W x H x D) approx. 368 g +5°C to +45°C (+41°F to +113°F) −20°C to +70°C (-4°F to +158°F) DW Pro1/Pro2 headset Dimensions Weight Talk time Charing time of rechargeable battery Range Speaker type Microphone type Operating temperature range Storage temperature range 170
  • Sennheiser DW Pro 1 | Instructions for use - Page 39
    Approved by Canada: USA: Industry Canada RSS 213 Issue 2, RSS 102 Issue 3 IC: 2099D-TDB1 (base station) IC: 2099D-TDH1 (Pro1 headset) IC: 2099D-TDH1 (Pro2 headset) 47 CFR Part 15 (d) FCC ID: DMOCDBDIB (base station) FCC ID: DMOCDHDFC (Pro1 headset) FCC ID: DMOCDHDEC (Pro2 headset) DW Pro1/Pro2
  • Sennheiser DW Pro 1 | Instructions for use - Page 40
    , only dispose of exhausted rechargeable batteries. CE Conformity • 1321 • sennheiser.com. Before putting the product into operation, please observe the respective country-specific regulations! Statements regarding FCC and Industry Canada the instructions, may off and on, the user is encouraged to try
  • Sennheiser DW Pro 1 | Instructions for use - Page 41
    RF exposure evaluation as per Section 2.1093 of the FCC rules. Trademarks Sennheiser is a registered trademark of Sennheiser electronic GmbH & Co. KG. Other product and company names mentioned in this instruction manual may be the trademarks or registered trademarks of their respective owners. 40
  • Sennheiser DW Pro 1 | Instructions for use - Page 42
    fixed line phone call 26 ending a PC call 27 making a fixed line phone call 25 making a PC call 27 transferring a call from the headset to the fixed line phone and vice versa 26 via the fixed line phone 25 via the PC 26 D DECT 4 leaving the DECT range 31 DECT GAP telephone pairing 31 DHSG connection
  • Sennheiser DW Pro 1 | Instructions for use - Page 43
    line phone without headset socket 12 R Radio range adjusting 20 exceeding 31 Rechargeable battery charging 22 replacing 33 Ring tone adjusting the volume 29 S Softphone calling via the PC 26 supported softphones 15 Specifications HeadSetup 15 T Telephone connection testing 17 Troubleshooting 35
  • Sennheiser DW Pro 1 | Instructions for use - Page 44
    Printed in China Publ. 06/10 A01 Sennheiser Communications A/S Langager 6, 2680 Solrød Strand, Denmark www.senncom.com
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DW Pro1/Pro2
Instruction manual
DECT
Comfort
calls