Sennheiser DW Pro 2 Instructions for use

Sennheiser DW Pro 2 Manual

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  • Sennheiser DW Pro 2 | Instructions for use - Page 1
    CoDEmCT fort calls DW Pro1/Pro2 Instruction manual
  • Sennheiser DW Pro 2 | Instructions for use - Page 2
    Adjusting the volume 29 Muting the headset's microphone 30 Using the advanced functions 30 If you leave the DECT range 31 Cleaning and maintaining the headset system 32 Replacing the ear pad(s 32 Replacing the headset's rechargeable battery 33 If a problem occurs ...35 Accessories and spare
  • Sennheiser DW Pro 2 | Instructions for use - Page 3
    . • Switch off the headset after use to conserve battery power. • Only use the DW series* base station for charging DW series headsets fitted with the DW series rechargeable battery. Never try to charge other rechargeable batteries or non-rechargeable batteries in the DW series base station. • Do
  • Sennheiser DW Pro 2 | Instructions for use - Page 4
    at ambient temperatures between +5°C/+41°F to +45°C/+113 °F. Only charge rechargeable batteries with an appropriate Sennheiser Communications charger. When not using rechargeable batteries for extended periods of time, charge them regularly (every six months for about one hour). Store in
  • Sennheiser DW Pro 2 | Instructions for use - Page 5
    The DW Pro1/Pro2 wireless headset system The DW Pro1/Pro2 wireless headset system The Sennheiser Communications DW Pro1/Pro2 is a wireless DECT headset system which is intended for professional call center and office use. • Can be used with a fixed line phone or PC (VoIP) • Quick link establishment
  • Sennheiser DW Pro 2 | Instructions for use - Page 6
    covers one ear (monaural) - Pro2 variant: covers both ears (binaural) 1 power supply unit 1 telephone cable 1 USB cable 1 safety guide (booklet with important safety information) 1 quick guide 1 CD ROM (including, among other things, the HeadSetup software and a detailed instruction manual as PDF) 5
  • Sennheiser DW Pro 2 | Instructions for use - Page 7
    Ƹ¹ ¸ Ƽ ƹ ƽ ³ PC button with LED · Charging contacts » PHONE button with LED ¿ LINK LED ´ CHARGE STATUS LED ² ABC switch ¶ Microphone volume control º Phone socket ¾ Handset socket µ ACC socket ¸ DIP switch row 1 to 6 ¹ DC IN socket Ƹ PC socket (USB) ƹ Cover with overview of DIP switch assignment
  • Sennheiser DW Pro 2 | Instructions for use - Page 8
    Pro1/Pro2 headset 7 7 Pro1 8 Product overview 9 A Pro2 9 A 1 8 2 A 3 0 1 2 ቢ Microphone ባ Windshield ቤ Name plate ብ HEADSET LED ቦ LINK button ቧ AUDIO button 4 5 6 ቨ Headband ቩ Battery compartment cover ቪ Ear pad ቫ Charging contacts 7
  • Sennheiser DW Pro 2 | Instructions for use - Page 9
    Selects the Phone mode 25 PHONE button » Establishes/disconnects the 23 link between headset and base station Accepts/ends a call (with 25 electronic call control/ handset lifter) ̈ Press the PC button ³ Selects the PC mode 26 Establishes/disconnects 23 the wireless link between headset and
  • Sennheiser DW Pro 2 | Instructions for use - Page 10
    page 22). Headset LED HEADSET ብ lights up blue flashes blue slowly flashes red if off flashes blue/red Meaning Charging mode Active link to base station Rechargeable battery is almost flat Standby mode Headset is switched off Setting mode/GAP pairing mode Pairing of an additional headset to the
  • Sennheiser DW Pro 2 | Instructions for use - Page 11
    into operation Putting the base station into operation You can use the headset system with your fixed line phone (Phone mode) and/or your PC (PC mode). The base station controls the wireless communication between the products. ƹ ƹ ƹ 10 Removing/attaching the cover To remove the cover: ̈ Remove
  • Sennheiser DW Pro 2 | Instructions for use - Page 12
    socket. The LINK LED ¿ lights up red. The LED of the last used mode button (PHONE » or PC ³) lights up white. When using the headset system only in PC mode, the power from the PC via the USB cable is sufficient to power the base station. For charging the rechargeable battery within the specified
  • Sennheiser DW Pro 2 | Instructions for use - Page 13
    Putting the headset system into operation A Connection to a fixed line phone without headset socket ̈ Disconnect the handset cable from the telephone. ̈ Connect the handset cable to the Handset socket ¾. ̈ Use the telephone cable Ƽ to connect the Phone socket º to the handset socket on the
  • Sennheiser DW Pro 2 | Instructions for use - Page 14
    the base station. µ ̈ Connect the handset lifter to the fixed line phone as described in the instruction manual of the handset lifter. D Connection to an optional electronic hook switch control (EHS) If your telephone has a built-in electronic hook switch, supporting either the DHSG or the MSH
  • Sennheiser DW Pro 2 | Instructions for use - Page 15
    the headset system to a PC in order to use it for Internet telephone (VoIP) with softphones or multimedia applications. ̈ Use the USB cable ƽ to connect the PC socket Ƹ to a USB socket of your PC. The operating system detects the USB audio device "Sennheiser DECT" and installs the necessary drivers
  • Sennheiser DW Pro 2 | Instructions for use - Page 16
    headset system can still be used as an audio input and output device. Updates and additional information on the HeadSetup software can be found on our website at www.senncom.com/headsetup or via the update function of the software. Specifications (version 2.2) File size approx. 20 MB Supported
  • Sennheiser DW Pro 2 | Instructions for use - Page 17
    Putting the headset system into operation 50% 100% Putting the headset into operation The microphone boom of the Pro1/Pro2 headset can be swiveled, allowing the microphone to be worn on the left or right-hand side (see page 24). 20 min 1 h Before using the headset for the first time, charge the
  • Sennheiser DW Pro 2 | Instructions for use - Page 18
    or the PHONE button » on the base station. A wireless link is established between the headset and the base station, the LINK LED ¿ lights up blue and the HEADSET LED ብ flashes blue. » 4 ¿ 5 ̈ Lift the handset (If a handset lifter is connected, it automatically lifts the handset). The system is
  • Sennheiser DW Pro 2 | Instructions for use - Page 19
    headset system into operation Adjusting the audio signal/dial tone ̈ Set the ABC switch to A (default setting), B or C so that you can hear a clear dial tone in the headset The microphone volume control ¶ only adjusts the microphone sensitivity in Phone mode. ̈ Make a call to someone who will help
  • Sennheiser DW Pro 2 | Instructions for use - Page 20
    headset system into operation Testing the headset system in PC mode and adjusting it Testing the PC connection When Phone mode is selected (the LED of the PHONE button » lights a comfortable level (see the instruction manual of your operating system). Some softphones provide automatic adjustment
  • Sennheiser DW Pro 2 | Instructions for use - Page 21
    Call control via the DW Pro1/Pro2 headset system. Electronic hook switch (MSH standard) Call control via the DW Pro1/Pro2 headset system. Manual operation Lifts/hangs up the handset manually or using the handset lifter. Adjusting the radio range - DIP switch 3 If many DECT systems are operated in
  • Sennheiser DW Pro 2 | Instructions for use - Page 22
    Putting the headset system into operation Automatically establishing the wireless link between headset and base station (Auto Link) - DIP switch 4 Switch position Function Switched off You have to manually establish the wireless link (see page 23). Switched on When taking the headset out of the
  • Sennheiser DW Pro 2 | Instructions for use - Page 23
    page 21) standby mode To charge the rechargeable battery of the Pro1/Pro2 headset: ̈ Place the headset into the magnetic holder of the base station. The HEADSET LED ብ lights up blue and the CHARGE STATUS LED ´ indicates the battery charge: LED segment* 1 2 3 4 Battery charge 0-25% 25-50% 50-75
  • Sennheiser DW Pro 2 | Instructions for use - Page 24
    the headset system When the battery is about to run flat ... ... only the LED segment 1 lights up weakly or flashes (see page 9). ... the HEADSET LED ብ flashes red. ... you hear a low battery warning (three beeps)in the headset. ... you have several minutes of battery reserve. When the battery is
  • Sennheiser DW Pro 2 | Instructions for use - Page 25
    Using the headset system ³ » ¿ You can also establish or disconnect the wireless link by pressing the PC button ³ or the PHONE button » on the base station (depending on the selected mode (PC or Phone), see page 28). If your telephone has a built-in electronic hook switch supporting the MSH
  • Sennheiser DW Pro 2 | Instructions for use - Page 26
    Using the headset system Calling via the fixed line phone using the headset Accepting an incoming call You hear the ring tone of the fixed line phone: ̈ Put on the headset and establish a wireless link between headset and base station (see page 23). If you are using a handset lifter/electronic hook
  • Sennheiser DW Pro 2 | Instructions for use - Page 27
    call" button on your fixed line phone. Transferring a call from the headset to the fixed line phone and vice versa This function is only available if you are not using a handset lifter/electronic hook switch or if your telephone supports this function. If a wireless link is established (see page 23
  • Sennheiser DW Pro 2 | Instructions for use - Page 28
    system Making a PC call ̈ Establish a wireless link between headset and base station (see page 23). ̈ Make the call using your softphone. Ending a PC call ̈ Disconnect the wireless link between headset and base station (see page 23). If the call control function of your softphone is supported
  • Sennheiser DW Pro 2 | Instructions for use - Page 29
    The LED of the PC button ³ or the LED of the PHONE button » lights up white, indicating the selected mode. ᕡ ᕣ Holding a conference call The headset system allows you to hold a conference call with up to 4 headsets. The master headset is used to control the conference call and up to 3 additional
  • Sennheiser DW Pro 2 | Instructions for use - Page 30
    . In order to be able to adjust the audio volume, a wireless link has to be established between headset and base station (see page 23). In PC mode, you can adjust the volume using the AUDIO button ቧ or by using the volume control of your operating system (see the instruction manual of your operating
  • Sennheiser DW Pro 2 | Instructions for use - Page 31
    station, the HEADSET LED ብ flashes blue/red. If pairing was successful, the HEADSET LED ብ lights up blue. You can now use the newly paired headset. * The DW series comprises the following products: DW Office, DW Office USB, DW Pro1/ Pro2, DW Pro1/Pro2 USB. The DW 800 is not part of the DW series. 30
  • Sennheiser DW Pro 2 | Instructions for use - Page 32
    within 60 seconds, the DW Pro1/Pro2 headset switches to standby mode. ̈ For information on how to pair the headset to the third party base station, refer to the instruction manual of the base station. Charging an additional headset If you wish to charge an additional headset (headset b) in the base
  • Sennheiser DW Pro 2 | Instructions for use - Page 33
    Cleaning and maintaining the headset system Cleaning and maintaining the headset system CAUTION Damage to charging contacts ቫ of the headset from time to time using e.g. a cotton swab. · 0 Replacing the ear pad(s) You can replace the ear pad(s). Spare ear pads are available from your Sennheiser
  • Sennheiser DW Pro 2 | Instructions for use - Page 34
    Cleaning and maintaining the headset system Replacing the headset's rechargeable battery You can replace the rechargeable battery. Spare rechargeable batteries are available from your Sennheiser partner. Only use spare rechargeable batteries recommended by Sennheiser Communications. CAUTION Damage
  • Sennheiser DW Pro 2 | Instructions for use - Page 35
    Cleaning and maintaining the headset system Pro2 headset ̈ Carefully remove the ear pad ቪ from the ear cup where the battery compartment ቩ is located. ̈ Open the battery compartment cover ቩ using your finger nail (see first diagram). ̈ Remove the battery compartment cover ቩ. ̈ Remove the
  • Sennheiser DW Pro 2 | Instructions for use - Page 36
    station You can only use the last headset paired to the base station (exception: conference call) Replace your headset into the base station (see page 30). For additional information and an FAQ list, please visit our website at www.sennheiser.com/DW If a problem occurs that is not listed in the
  • Sennheiser DW Pro 2 | Instructions for use - Page 37
    Sennheiser partner or visit our website at www.sennheiser.com. Accessories • HSL 10 handset lifter - mechanical handset lifter - incl. ring tone detection - supports • Rechargeable battery • Telephone cable • Micro-USB cable • Power supply unit, EU version • Power supply unit, UK version •
  • Sennheiser DW Pro 2 | Instructions for use - Page 38
    °F) DW Pro1/Pro2 headset Dimensions Weight Talk time Charing time of rechargeable battery Range DW Pro1/Pro2 headset system) In compliance with Europe: EMC EN 301489-6 Radio EN 301406 Safety EN 60950-1 SAR EN 50360 ref EN 62209-1 (headset) Daily noise exposure Directive 2003/10/EC USA
  • Sennheiser DW Pro 2 | Instructions for use - Page 39
    by Canada: USA: Industry Canada RSS 213 Issue 2, RSS 102 Issue 3 IC: 2099D-TDB1 (base station) IC: 2099D-TDH1 (Pro1 headset) IC: 2099D-TDH1 (Pro2 headset) 47 CFR Part 15 (d) FCC ID: DMOCDBDIB (base station) FCC ID: DMOCDHDFC (Pro1 headset) FCC ID: DMOCDHDEC (Pro2 headset) DW Pro1/Pro2 power supply
  • Sennheiser DW Pro 2 | Instructions for use - Page 40
    at www.senncom.com or contact your Sennheiser partner. In compliance with the following the environment, only dispose of exhausted rechargeable batteries. CE Conformity • 1321 • R&TTE accordance with the instructions, may cause equipment off and on, the user is encouraged to try to correct
  • Sennheiser DW Pro 2 | Instructions for use - Page 41
    RF exposure evaluation as per Section 2.1093 of the FCC rules. Trademarks Sennheiser is a registered trademark of Sennheiser electronic GmbH & Co. KG. Other product and company names mentioned in this instruction manual may be the trademarks or registered trademarks of their respective owners. 40
  • Sennheiser DW Pro 2 | Instructions for use - Page 42
    connection of an optional mechanical handset lifter 13 Acoustic signals adjusting the volume 29 Advanced functions pairing/using additional headsets 30 using 30 Advanced settings adjusting 20 adjusting the radio range 20 DIP switch row 20 establishing the wireless link automatically 21 limiting the
  • Sennheiser DW Pro 2 | Instructions for use - Page 43
    headsets for shared use 30 pairing to third party DECT GAP telephone 31 putting into operation 16 putting on 24 Headset microphone muting 30 Headset system testing the headset system in PC mode and adjusting it 19 testing the headset system in Phone mode and adjusting it 17 HeadSetup software
  • Sennheiser DW Pro 2 | Instructions for use - Page 44
    Printed in China Publ. 06/10 A01 Sennheiser Communications A/S Langager 6, 2680 Solrød Strand, Denmark www.senncom.com
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DW Pro1/Pro2
Instruction manual
DECT
Comfort
calls