Sharp MX-B427W User Guide

Sharp MX-B427W Manual

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  • Sharp MX-B427W | User Guide - Page 1
    DIGITAL MULTIFUNCTIONAL SYSTEM MX-B427W User's Guide September 2020 Machine type(s): 7019 Models: 4b6 and its equivalent models
  • Sharp MX-B427W | User Guide - Page 2
    up the printer to fax...19 Configuring the e‑mail server settings...26 Loading paper and specialty media...27 Installing and updating software, drivers, and firmware 30 a mobile device...37 Printing from a flash drive...38 Supported flash drives and file types...39 Configuring confidential jobs...40
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    Canceling a print job...41 Adjusting toner darkness...41 Copy...42 Using the fax...47 Scheduling a fax...48 Creating a fax destination shortcut...48 Changing the fax resolution...48 Adjusting the fax darkness...48 Printing a fax log...49 Blocking junk faxes...49 Holding a fax...49 Forwarding a fax
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    Print...65 Paper...71 Copy...73 Fax...75 E-mail...82 FTP...86 USB Drive...88 Network/Ports...91 Security...104 Reports...108 Troubleshooting...109 Maintain the printer 110 location...127 Shipping the printer...128 Troubleshoot a problem 129 The printer is not responding...129 Unable to read flash
  • Sharp MX-B427W | User Guide - Page 5
    Contents 5 Enabling the USB port...130 Network connection problems...130 Issues with supplies...132 Clearing jams...133 Paper feed problems...149 Printing problems...151 Faxing problems...172 Scanning problems...175 Contacting your dealer...179 Notices...180 Index...191
  • Sharp MX-B427W | User Guide - Page 6
    : To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
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    Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION-SHOCK HAZARD: hardware options must have a surface able to support the dimensions of the options. • Keep
  • Sharp MX-B427W | User Guide - Page 8
    than those specified in the User's Guide may result in hazardous radiation exposure. CAUTION- service representative. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions
  • Sharp MX-B427W | User Guide - Page 9
    Learn about the printer 9 Learn about the printer Printer configuration 1 Automatic document feeder (ADF) 2 ADF tray 3 ADF bin 4 Control panel 5 Standard bin 6 Multipurpose feeder 7 Standard 250‑sheet tray 8 Optional 550‑sheet tray
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    Learn about the printer 10 Using the control panel Control panel part Function 1 Display • View printer messages and supply status. • Set up and operate the printer. 2 Power button Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for five seconds.
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    guidelines Use the appropriate paper to prevent jams and help ensure trouble‑free printing. • Always use new, undamaged paper. • Before before printing and can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly.
  • Sharp MX-B427W | User Guide - Page 12
    with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can textured surfaces. • Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex
  • Sharp MX-B427W | User Guide - Page 13
    or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat. Supported paper sizes Paper size Standard Optional Multipurpose Two‑sided Scanner ADF 250‑sheet 550‑sheet feeder printing tray tray A4 210 x 297 mm (8.27 x 11
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    359.92 mm (3.9 x 5.83 in. to 8.5 x 14.17 in.) 2 X 7 3/4 Envelope X X 98.4 x 190.5 mm (3.875 x 7.5 in.) X X 9 Envelope X X 98.4 x 225.4 mm (3.875 x 8.9 in.) X X 1 The default support is long‑edge feed. 2 Paper must at least be 210 mm (8.27 in.) wide and 279.4 mm (11 in.) long for two
  • Sharp MX-B427W | User Guide - Page 15
    Envelope X X 176 x 250 mm (6.93 x 9.84 in.) X X Other Envelope X X 98.4 x 162 mm to 176 x 250 mm (3.87 x 6.38 in. to 6.93 x 9.84 in.) X X 1 The default support is long‑edge feed. 2 Paper must at least be 210 mm (8.27 in.) wide and 279.4 mm (11 in.) long for two‑sided printing. 3 When
  • Sharp MX-B427W | User Guide - Page 16
    X X Rough envelope X X X X * One‑sided paper labels are supported for occasional use of less than 20 pages per month. Vinyl, pharmacy, or two‑sided labels are not supported. Supported paper weights Paper weight Standard 250‑sheet Optional 550‑sheet Multipurpose
  • Sharp MX-B427W | User Guide - Page 17
    Set up, install, and configure 17 Set up, install, and configure Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical
  • Sharp MX-B427W | User Guide - Page 18
    or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. 2 LINE port Connect the printer to an active telephone line through a standard wall jack
  • Sharp MX-B427W | User Guide - Page 19
    . 6 Turn on the printer. Add the tray in the print driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on page 31. Setting up the printer to fax Setting up the fax function Notes: • Some connection methods are applicable only in some
  • Sharp MX-B427W | User Guide - Page 20
    using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Settings > Fax > Fax Setup > General Fax Settings. 3 Configure the settings. 4 Apply the changes. Setting up fax using a standard telephone line CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do
  • Sharp MX-B427W | User Guide - Page 21
    by the Australian Communications and Media Authority. Setup 1: Printer is connected to a dedicated fax line 1 Connect one end of the telephone printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto Answer to Off). • If you want to receive faxes automatically, then set
  • Sharp MX-B427W | User Guide - Page 22
    Set up, install, and configure 22 Setup 2: Printer is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to
  • Sharp MX-B427W | User Guide - Page 23
    electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION-POTENTIAL INJURY: To reduce the risk of
  • Sharp MX-B427W | User Guide - Page 24
    Set up, install, and configure 24 Connecting the printer to a non‑RJ11 wall jack 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another
  • Sharp MX-B427W | User Guide - Page 25
    . Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a different ring pattern. 1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls > Answer
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    menu, touch (UTC+user) Custom. 3 In the Configure menu, touch UTC Offset. 4 Configure the settings. Configuring the fax speaker settings 1 From the home screen, touch Settings > Fax > Fax Setup > Speaker Settings. 2 Do the following: • Set the Speaker Mode to Always On. • Set the Speaker Volume to High
  • Sharp MX-B427W | User Guide - Page 27
    paper source 2 Set the paper size and type. Configuring Universal paper settings 1 From the home screen, touch Settings > Paper > Media Configuration > Universal Setup. 2 Configure the settings. Loading trays 1 Remove the tray. Note: To avoid paper jams, do not remove the tray while the printer is busy
  • Sharp MX-B427W | User Guide - Page 28
    3 Flex, fan, and align the paper edges before loading. 4 Load the paper stack with the printable side facedown, and then make sure that the guides fit snugly against the paper. Notes: • Load letterhead facedown with the header toward the front of the tray for one‑sided printing. • Load letterhead
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    Set up, install, and configure 29 Loading the multipurpose feeder 1 Open the multipurpose feeder. 2 Flex, fan, and align the paper edges before loading. 3 Load paper with the printable side faceup. Notes: • Load letterhead faceup with the header toward the rear of the printer for one‑sided
  • Sharp MX-B427W | User Guide - Page 30
    4 Adjust the guide to match the paper loaded in the tray. Installing and updating software, drivers, and firmware Installing the printer software 1 Obtain a purchased the printer. 2 Run the installer, and then follow the instructions. 3 For Macintosh users, add the printer. Note: For Macintosh
  • Sharp MX-B427W | User Guide - Page 31
    or Import Configuration. 3 Follow the instructions on the screen. 4 If the printer supports applications, then do the following: a Click Apps > select the application > Configure. b Click Export or Import. Adding available options in the print driver
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    Adapter. Using the Push Button method 1 From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push Button Method. 2 Follow the instructions on the display. Using the personal identification number (PIN) method 1 From the home screen, touch Settings > Network
  • Sharp MX-B427W | User Guide - Page 33
    Ports > Network Overview > Active Adapter > Standard Network. 2 Follow the instructions on the display. Checking the printer connectivity 1 From the home screen, touch Settings > Reports > Network > Network Setup Page. 2 Check the first section of the network setup page, and confirm that the status is
  • Sharp MX-B427W | User Guide - Page 34
    Set up, install, and configure 34 Printing the Menu Settings Page From the home screen, touch Settings > Reports > Menu Settings Page.
  • Sharp MX-B427W | User Guide - Page 35
    the home screen, touch Settings > Device > Maintenance > Out of Service Erase. 2 Select the Sanitize all information on nonvolatile memory check box, and then touch OK. 3 Select either Start initial setup or Leave printer offline, and then touch OK. Restoring factory default settings
  • Sharp MX-B427W | User Guide - Page 36
    printer memory in the following circumstances: • The printer is being decommissioned. • The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for
  • Sharp MX-B427W | User Guide - Page 37
    Cloud Print Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Cloud Print server. • The Cloud Print plugin is downloaded from the Google PlayTM store and is enabled in to the same subnet. • This application is supported only in some Apple devices. 1 From your
  • Sharp MX-B427W | User Guide - Page 38
    38 3 Select a printer. If necessary, adjust the settings. 4 Print the document. Printing from a mobile device using Wi‑Fi Direct® Wi‑Fi Direct is a printing service that lets you print to any Wi‑Fi Direct‑ready printer. Note: Make sure that the mobile device is connected to the printer wireless
  • Sharp MX-B427W | User Guide - Page 39
    malfunction, do not touch the flash drive or the printer in the area shown while actively printing, reading, or writing from the memory device. Supported flash drives and file types Flash drives Notes: - The printer supports high‑speed USB flash drives with full‑speed standard. - USB flash drives must
  • Sharp MX-B427W | User Guide - Page 40
    jobs are stored in the printer until they are released or deleted manually. Repeat Job Expiration Set the expiration time for a repeat print a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Print and Hold. 4 Select Use Print and Hold, and then assign
  • Sharp MX-B427W | User Guide - Page 41
    the printers folder, and then select your printer. • From the System Preferences in the Apple menu, navigate to your printer. 2 Select a job to cancel. Adjusting toner darkness 1 From the home screen, touch Settings > Print > Quality
  • Sharp MX-B427W | User Guide - Page 42
    . • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as
  • Sharp MX-B427W | User Guide - Page 43
    Copy 43 Copying on letterhead 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Copy From > select the size of the original document. 3 Touch Copy To, and then select the paper source that contains the letterhead. If you loaded the
  • Sharp MX-B427W | User Guide - Page 44
    Copy 44 Copying cards 1 Load a card on the scanner glass. 2 From the control panel, navigate to: Copy > ID Copy 3 If necessary, adjust the settings. 4 Copy the document. Creating a copy shortcut 1 From the home screen, touch Copy. 2 Configure the settings, and then touch . 3 Create a shortcut.
  • Sharp MX-B427W | User Guide - Page 45
    . • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as
  • Sharp MX-B427W | User Guide - Page 46
    E-mail 46 Using a shortcut number 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Shortcuts > E‑mail. 3 Select the shortcut number. 4 Send the e‑mail.
  • Sharp MX-B427W | User Guide - Page 47
    . • Make sure to adjust the ADF guides to match the width of the paper that Fax driver is installed. For Windows users 1 From the document that you are trying to fax, open the Print dialog. 2 Select the printer, and then click Properties, Preferences, Options, or Setup. 3 Click Fax > Enable fax
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    document into the ADF tray or on the scanner glass. 2 From the home screen, touch Fax, and then enter the needed information. 3 Touch Resolution, and then adjust the setting. 4 Send the fax. Adjusting the fax darkness 1 Load an original document into the ADF tray or on the scanner glass. 2 From
  • Sharp MX-B427W | User Guide - Page 49
    log 1 From the home screen, touch Settings > Reports > Fax. 2 Touch Fax Job Log or Fax Call Log. Blocking junk faxes 1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls. 2 Set Block No Name Fax to On. Holding a fax 1 Open a web browser, and then type the
  • Sharp MX-B427W | User Guide - Page 50
    to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the automatic document feeder or on the scanner glass. 2 From the computer, open Windows Fax and Scan. 3 From the Source menu, select a scanner source. 4 If
  • Sharp MX-B427W | User Guide - Page 51
    Scan 51 4 Click Scan > Open Scanner. 5 From the Scanner window, do one or more of the following: • Select where you want to save the scanned document. • Select the size of the original document. • To scan from the ADF, enable Use Document Feeder. • Click Show Details, and then configure the scan
  • Sharp MX-B427W | User Guide - Page 52
    Scan 52 Scanning to a network folder using a shortcut 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Shortcuts > Scan to Network 3 Select the shortcut. Scanning to a flash drive 1 Load an original document into the ADF tray or on the scanner
  • Sharp MX-B427W | User Guide - Page 53
    Scan 53
  • Sharp MX-B427W | User Guide - Page 54
    ficate Management* • Schedule USB Devices • Login Restrictions • Confidential Print Setup • Erase Temporary Data Files • Miscellaneous Reports • Menu Settings Page • Device • Print • Shortcuts • Fax • Network Troubleshooting Print Quality Test Pages Cleaning the scanner * These menu settings
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    the printer is configured to operate. Run initial setup On Off* Run the setup wizard. Keyboard Keyboard Type [List of languages] Select to appear on the home screen. Date and Time Configure Current Date and Time Manually Set Date and Time Date Format [MM‑DD‑YYYY*] Time Format [12 hour A.M./P.M.*]
  • Sharp MX-B427W | User Guide - Page 56
    per side 9 pages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper. Print Toner Darkness Light Normal* Dark Determine the lightness or darkness of text or images. Copy Pages per Side Off* 2 Portrait pages 4 Portrait pages 2 Landscape pages
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    Use printer menus 57 Menu item Description Copy Darkness 1‑9 (5*) Adjust the darkness of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Remote Operator Panel Menu item Description External VNC Connection Don't Allow* Allow Connect an
  • Sharp MX-B427W | User Guide - Page 58
    fication settings when the printer requires user intervention. Note: This menu item appears only in the Embedded Web Server. E‑mail Alerts Setup E‑mail Setup Primary SMTP Gateway Configure the e‑mail settings of the printer. Primary SMTP Gateway Port (25*) Secondary SMTP Gateway Secondary SMTP
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    Use printer menus 59 Menu item Description Error Prevention Auto Reboot Auto Reboot Window (720*) Set the number of seconds before the printer performs an automatic reboot. Error Prevention Auto Reboot Auto Reboot Counter Show a read‑only information of the reboot counter. Error Prevention
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    settings Restore printer settings Restore network settings Restore fax settings Maintenance Description Restore the printer factory default USB Configuration USB Scan to Local On* Off Set whether the USB device driver enumerates as a USB Simple device (single interface) or as a USB Composite device
  • Sharp MX-B427W | User Guide - Page 61
    Paper Set the paper source that the user fills when a prompt to load paper appears. Tray Configuration Envelope Prompts Auto* MP Feeder Manual Envelope Set the paper source that the user fills when a prompt to load envelope appears. Tray Configuration Action for Prompts Prompt user* Continue Use
  • Sharp MX-B427W | User Guide - Page 62
    Configuration Fax Low Power Support Disable Sleep Permit Sleep Auto* Set fax to enter Sleep mode whenever the printer determines that it should. Print Configuration Print Density Disabled* 1-5 Copy Density Disabled* 1-5 Adjust the toner density when printing or copying documents. Device Operations
  • Sharp MX-B427W | User Guide - Page 63
    display after the printer remains inactive on the home screen for a length of time equal to the Screen Timeout setting. Scanner Configuration Scanner Manual Registration Print Quick Test Print a Quick Test target page. Note: Make sure that the margin spacing on the target page is uniform all the
  • Sharp MX-B427W | User Guide - Page 64
    next to a value indicates the factory default setting. Out of Service Erase Menu item Description Sanitize all information on nonvolatile memory Clear to show on the home screen. E‑mail Do not display Display* Fax Do not display Display* Status/Supplies Do not display Display* Job Queue
  • Sharp MX-B427W | User Guide - Page 65
    Use printer menus 65 About this Printer Menu item Description Asset Tag Describe the printer. The maximum length is 32 characters. Printer's Location Identify the printer location. The maximum length is 63 characters. Contact Personalize the printer name. The maximum length is 63
  • Sharp MX-B427W | User Guide - Page 66
    * Whole Page Set the printable area on a sheet of paper. Note: An asterisk (*) next to a value indicates the factory default setting. Setup Menu item Description Printer Language PCL Emulation* PS Emulation Set the printer language. Note: Setting a printer language default does not prevent
  • Sharp MX-B427W | User Guide - Page 67
    available memory. Notes: • When set to Off, the printer retains downloaded resources only until memory is needed. Resources associated with the inactive printer Resolution is determined in dots per inch or image quality. Toner Darkness Light Normal* Dark Determine the lightness or darkness of
  • Sharp MX-B427W | User Guide - Page 68
    the symbol set for each font name. Note: A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Pitch 0.08-100.00 (10.00*) Specify the pitch for fixed
  • Sharp MX-B427W | User Guide - Page 69
    feed after a carriage return control command. Tray Renumber Assign MP Feeder Assign Tray [x] Assign Manual Paper Assign Manual Envelope Configure the printer to work with a different print driver or custom application that uses a different set of source assignments to request a given paper source
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    Use printer menus 70 Menu item Description Print Timeout Disabled Enabled* Set the printer to end a print job after it has been idle for the specified amount of time in seconds. Note: Print Timeout Time appears only when Print Timeout is enabled. Print Timeout Time 1-255 (90*) Note: An
  • Sharp MX-B427W | User Guide - Page 71
    source for all print jobs. Note: MP Feeder appears only when Configure MP is set to Cassette. Paper Size/Type Tray [x] MP Feeder Manual Paper Manual Envelope Specify the paper size or paper type loaded in each paper source. Substitute Size Off Statement/A5 Letter/A4 All Listed* Set the printer
  • Sharp MX-B427W | User Guide - Page 72
    printer menus 72 Media Configuration Universal Setup Menu item Description Units of Measure Inches Millimeters Note: Long Edge appears only when the longest edge is shorter than the maximum width supported. Note: An asterisk (*) next to a value indicates the factory default setting. Custom
  • Sharp MX-B427W | User Guide - Page 73
    Use printer menus 73 Media Types Menu item Plain Paper Card Stock Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Heavy Rough/Cotton Custom Type [X] Description Specify the texture, weight, and orientation of the paper loaded. Copy Copy Defaults Menu item
  • Sharp MX-B427W | User Guide - Page 74
    Use printer menus 74 Menu item Description Collate Off [1,1,1,2,2,2] On [1,2,1,2,1,2]* Print multiple copies in sequence. "Copy from" Size [List of paper sizes] Set the paper size of the original document. Note: Letter is the U.S. factory default setting. A4 is the international factory
  • Sharp MX-B427W | User Guide - Page 75
    default setting. Fax Setup General Fax settings Menu item Fax Name Fax Number Fax ID Fax Name Fax Number* Description Identify your fax machine. Identify your fax number. Notify fax recipients of your fax name or fax number. Enable Manual Fax On Off* Set the printer to fax manually. Note: Use
  • Sharp MX-B427W | User Guide - Page 76
    when turning on the printer and before each call. Enable Extension in Use Support On* Off Determine whether a telephone line is used by another device such resolution of the scanned image. Note: A higher resolution increases fax transmission time and requires higher memory. Original Size [List
  • Sharp MX-B427W | User Guide - Page 77
    image. Behind a PABX On* Off Set the printer to dial a fax number without waiting to recognize the dial tone. Note: Private Automated Branch ‑ Green ‑4 to 4 (0*) Yellow ‑ Blue ‑4 to 4 (0*) Adjust the amount of toner used for each color. Contrast Best for Content* 0 1 2 3 4 5 Set the contrast
  • Sharp MX-B427W | User Guide - Page 78
    are caused by telephone line noise and poor signal strength. Enable Fax Scans On* Off Fax documents that are scanned at the printer. Driver to Fax On* Off Allow the print driver to send fax. Allow Save as Shortcut On* Off Save fax numbers as shortcuts on the printer. Max Speed 33600 14400
  • Sharp MX-B427W | User Guide - Page 79
    (*) next to a value indicates the factory default setting. Admin Controls Menu item Description Enable Fax Receive On* Off Set the printer to receive fax. Enable Color Fax Receive On* Off Set the printer to receive fax in color. Enable Caller ID On Off* Show the number that is sending the
  • Sharp MX-B427W | User Guide - Page 80
    or Triple Rings Only Set a distinctive ring pattern for incoming fax. Auto Answer On* Off Set the printer to receive fax automatically. Manual Answer Code 0-9 (9*) Manually enter a code on the telephone number pad to begin receiving fax. Notes: • This menu item appears only when the printer
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    how often the printer creates a transmission log. Print or e‑mail a log for successful fax transmission or transmission error. Print a log for fax‑receive failures. Auto Print Logs On* Off Print all fax activity. Log Paper Source Tray [x] (1*) MP Feeder Specify the paper source for printing
  • Sharp MX-B427W | User Guide - Page 82
    item Description Speaker Volume Low* Medium High Adjust the fax speaker volume. Ringer Volume Off* On Enable the ringer volume. Note: An asterisk (*) next to a value indicates the factory default setting. E-mail E‑mail Setup Menu item Description Primary SMTP Gateway Type the IP address
  • Sharp MX-B427W | User Guide - Page 83
    document. PDF Settings Configure the PDF settings of the scanned document. PDF Version (1.5*) Note: Archival Version and Archival (PDF/A) are supported only when PDF Version is Archival Version (A‑1a*) set to 1.4. Secure (Off*) Archival (PDF/A) (Off*) Content Type Text Text/Photo* Photo
  • Sharp MX-B427W | User Guide - Page 84
    Use printer menus 84 Menu item Description Color Black and White Gray Color* Set the printer to capture file content in color or in mono. Resolution 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image. Darkness 1-9 (5*) Adjust the darkness of the scanned
  • Sharp MX-B427W | User Guide - Page 85
    Use printer menus 85 Admin Controls Menu item Max E‑mail Size 0-65535 (0*) Size Error Message Send Me a Copy Never appears* On by Default Off by Default Always On Description Set the allowable file size for each e‑mail. Specify an error message that the printer sends when an e‑mail exceeds its
  • Sharp MX-B427W | User Guide - Page 86
    scanned image. PDF Settings Configure the PDF settings for the scanned image. PDF Version (1.5*) Note: Archival Version and Archival (PDF/A) are supported only when PDF Version is Archival Version (A‑1a*) set to 1.4. Secure (Off*) Archival (PDF/A) (Off*) Content Type Text Text/Photo* Graphics
  • Sharp MX-B427W | User Guide - Page 87
    Use printer menus 87 Menu item Description File Name Specify the file name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description Color Balance Cyan ‑ Red (0*) Magenta ‑ Green (0*) Yellow ‑ Blue (0*) Adjust
  • Sharp MX-B427W | User Guide - Page 88
    scanned image. PDF Settings Configure the PDF settings of the scanned image. PDF Version (1.5*) Note: Archival Version and Archival (PDF/A) are supported only when PDF Version is Archival Version (A‑1a*) set to 1.4. Secure (Off*) Archival (PDF/A) (Off*) Content Type Text Text/Photo* Graphics
  • Sharp MX-B427W | User Guide - Page 89
    Use printer menus 89 Menu item Description File Name Specify the file name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description Color Balance Cyan ‑ Red (0*) Magenta ‑ Green (0*) Yellow ‑ Blue(0*) Adjust
  • Sharp MX-B427W | User Guide - Page 90
    Use printer menus 90 Menu item Description Paper Source Tray [x] (1*) MP Feeder Manual Paper Manual Envelope Set the paper source for the print job. Collate 1,1,1 ‑ 2,2,2 1,2,3 ‑ 1,2,3 Keep the pages of a print job stacked in sequence, particularly when printing multiple copies of
  • Sharp MX-B427W | User Guide - Page 91
    Use printer menus 91 Menu item Description Separator Sheet Source Tray [x] (1*) MP Feeder Specify the paper source for the separator sheet. Blank Pages Do Not Print* Print Print blank pages in a print job. Note: An asterisk (*) next to a value indicates the factory default setting. Network/
  • Sharp MX-B427W | User Guide - Page 92
    Link Layer Discovery Protocol (LLDP) in the printer. Note: An asterisk (*) next to a value indicates the factory default setting. Wireless Menu item Setup On Printer Panel Choose Network Add Wi‑Fi Network • Network Name • Network Mode Infrastructure • Wireless Security Mode Disabled* WEP WPA2/WPA
  • Sharp MX-B427W | User Guide - Page 93
    Use printer menus 93 Menu item Set WEP Key WPA2-Personal AES* Set PSK WPA2/WPA‑Personal AES* 802.1x Encryption Mode WPA+ WPA2* IPv4 Enable DHCP On* Off IPv4 Set Static IP Address IP Address Netmask Gateway IPv6 Enable IPv6 On* Off IPv6 Enable DHCPv6 Off* On IPv6 Stateless Address Autoconfiguration
  • Sharp MX-B427W | User Guide - Page 94
    . Note: If PS SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu. Set the printer to process Macintosh binary PostScript print jobs. Notes: • On processes raw binary PostScript print jobs. • Off filters print jobs using
  • Sharp MX-B427W | User Guide - Page 95
    Administered Address (UAA). Note: You can change the printer LAA manually. PCL SmartSwitch On* Off Set the printer to switch automatically to examine incoming data and uses the default printer language specified in the Setup menu. PS SmartSwitch On* Off Set the printer to switch automatically to
  • Sharp MX-B427W | User Guide - Page 96
    update NTP server On* Off Allow the DHCP and BOOTP clients to update the NTP settings of the printer. Zero Configuration Name Specify a service name for the zero configuration network. Enable Auto IP On* Off Assign an IP address automatically. DNS Address Specify the current Domain Name System
  • Sharp MX-B427W | User Guide - Page 97
    * Allow SNMP Set Off On* Enable PPM MIB Off On* SNMP Community Configure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications. Note: An asterisk (*) next to a value indicates the factory default setting.
  • Sharp MX-B427W | User Guide - Page 98
    Use printer menus 98 Menu item Description SNMP Version 3 Enabled Off On* Set Read/Write Credentials User Name Password Set Read‑only Credentials User Name Password Authentication Hash MD5 SHA1* Minimum Authentication Level No Authentication, No Privacy Authentication, No Privacy Authentication,
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    Use printer menus 99 Menu item Description DH (Diffie‑Hellman) Group Proposal modp2048 (14)* modp3072 (15) modp4069 (16) modp6144 (17) IKE SA Lifetime (Hours) 1 2 4 8 24* Set the IPSec encryption. Notes: • DH (Diffie‑Hellman) Group Proposal appears only when Base Configuration is set to
  • Sharp MX-B427W | User Guide - Page 100
    Use printer menus 100 Menu item Description Active Off* On Let the printer join networks that require authentication before allowing access. Note: An asterisk (*) next to a value indicates the factory default setting. LPD Configuration Note: This menu appears only in network printers or
  • Sharp MX-B427W | User Guide - Page 101
    language. Note: If PCL SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu. PS SmartSwitch Off On* Set the printer to switch to PS emulation when a print job received through a USB port requires it, regardless of the
  • Sharp MX-B427W | User Guide - Page 102
    Use printer menus 102 Restrict external network access Menu item Description Restrict external network access Off* On Restrict access to network sites. External network address Specify the network addresses with restricted access. E‑mail address for notification Specify an e‑mail address to
  • Sharp MX-B427W | User Guide - Page 103
    Description SSID Preferred Channel Number 1-11 (6*) Auto Specify the service set identifier (SSID) of the Wi‑Fi network. Set and validate users on a Wi‑Fi connection. Show PSK on Setup Page Off On* Show the PSK on the Network Setup Page. Group Owner IP Address Specify the IP address of the
  • Sharp MX-B427W | User Guide - Page 104
    Drive Print Flash Drive Scan Copy Function E‑mail Function Fax Function FTP Function Release Held Faxes Held Jobs Access User Profiles Cancel Jobs at Embedded Web Server Access Import / Export All Settings Out of Service Erase 104 Description Control access to the printer functions. Control access
  • Sharp MX-B427W | User Guide - Page 105
    Use printer menus 105 Local Accounts Menu item Description Add User User Name/Password User Name Password PIN Create local accounts to manage access to the printer functions. Manage Groups/Permissions Control group or user access to the printer functions, applications, and security Add Group
  • Sharp MX-B427W | User Guide - Page 106
    the user is logged off automatically. 1-120 minutes (10*) Note: An asterisk (*) next to a value indicates the factory default setting. Confidential Print Setup Menu item Description Max Invalid PIN 2-10 (0*) Set the number of times an invalid PIN can be entered. Notes: • A value of zero turns
  • Sharp MX-B427W | User Guide - Page 107
    Use printer menus 107 Menu item Description Reserve Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time that the printer stores print jobs for printing later. Require All Jobs to be Held Set the printer to hold all print jobs. Off* On Keep duplicate documents Allow the
  • Sharp MX-B427W | User Guide - Page 108
    Shortcuts Network Folder Shortcuts Description Print a report that lists the shortcuts that are stored in the printer. Fax Menu item Fax Job Log Fax Call Log Description Print a report about the last 200 completed fax jobs. Note: This menu item appears only when Enable Job Log is set to On. Print
  • Sharp MX-B427W | User Guide - Page 109
    Use printer menus 109 Network Menu item Network Setup Page Wi‑Fi Direct Connected Clients Description Print a menu item appears only when Enable Wi‑Fi Direct is set to On. Troubleshooting Menu item Print Quality Test Pages Cleaning the Scanner Description Print sample pages to identify and
  • Sharp MX-B427W | User Guide - Page 110
    , and then configure the settings. Note: For more information on SMTP settings, contact your e‑mail provider. 3 Click Setup E-mail Lists and Alerts, and then configure the settings. 4 Apply the changes. Viewing reports 1 From the home screen, touch Settings > Reports. 2 Select the report
  • Sharp MX-B427W | User Guide - Page 111
    based on the ISO/IEC 19752 standard. • Extremely low print coverage for extended periods of time may negatively affect actual yield. To order a toner cartridge, contact the place where you purchased the printer. Ordering an imaging unit To order an imaging unit, contact the place where you purchased
  • Sharp MX-B427W | User Guide - Page 112
    the blue latch, and then remove the used toner cartridge from the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor
  • Sharp MX-B427W | User Guide - Page 113
    Maintain the printer 113 4 Unpack the new toner cartridge. 5 Shake the toner cartridge to redistribute the toner.
  • Sharp MX-B427W | User Guide - Page 114
    Maintain the printer 114 6 Insert the new toner cartridge into the imaging unit until it clicks into place. 7 Insert the imaging unit. 8 Close the door. Replacing the imaging unit 1 Open the front door.
  • Sharp MX-B427W | User Guide - Page 115
    Maintain the printer 115 2 Remove the used imaging unit.
  • Sharp MX-B427W | User Guide - Page 116
    new imaging unit, and then insert the toner cartridge until it clicks into place. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor
  • Sharp MX-B427W | User Guide - Page 117
    Maintain the printer 117 5 Insert the new imaging unit. 6 Close the door. Replacing the tray 1 Remove the used tray. 2 Unpack the new tray. 3 Insert the new tray. Replacing the pick roller assembly 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then from the
  • Sharp MX-B427W | User Guide - Page 118
    Maintain the printer 118 3 Open the front door. 4 Remove the imaging unit. 5 Close the front door. 6 Remove the tray.
  • Sharp MX-B427W | User Guide - Page 119
    Maintain the printer 119 7 Position the printer on its side. 8 Remove the used pick roller assembly. 9 Unpack the new pick roller assembly. Note: To avoid contamination, make sure that your hands are clean.
  • Sharp MX-B427W | User Guide - Page 120
    Maintain the printer 120 10 Insert the new pick roller assembly. 11 Place the printer in its original position, and then insert the tray. 12 Open the front door. 13 Insert the imaging unit. 14 Close the front door. 15 Connect the power cord to the printer, and then to the electrical outlet.
  • Sharp MX-B427W | User Guide - Page 121
    Maintain the printer 121 Replacing the tray separator roller 1 Remove the tray, and then remove the used separator roller. 2 Unpack the new separator roller. Note: To avoid contamination, make sure that your hands are clean. 3 Insert the new separator roller. 4 Insert the tray.
  • Sharp MX-B427W | User Guide - Page 122
    Maintain the printer 122 Replacing the ADF separator pad 1 Open the ADF cover. 2 Remove the used ADF separator pad. 3 Unpack the new ADF separator pad.
  • Sharp MX-B427W | User Guide - Page 123
    Maintain the printer 123 4 Insert the new separator pad until it clicks into place. 5 Close the ADF cover.
  • Sharp MX-B427W | User Guide - Page 124
    Maintain the printer 124 Resetting the supply usage counters 1 From the home screen, touch Settings > Device > Maintenance > Config Menu > Supply Usage And Counters. 2 Select the counter that you want to reset. Warning-Potential Damage: Supplies and parts without Return Program agreement terms may
  • Sharp MX-B427W | User Guide - Page 125
    Maintain the printer 125 Cleaning the scanner 1 Open the scanner cover. 2 Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass pad Note: In some printer models, this location has an ADF glass instead of a pad. • Scanner glass pad
  • Sharp MX-B427W | User Guide - Page 126
    Maintain the printer 126 • ADF glass • Scanner glass 3 Close the scanner cover. Saving energy and paper Configuring the power save mode settings Sleep mode 1 From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode. 2 Specify the amount of time that the printer
  • Sharp MX-B427W | User Guide - Page 127
    of the paper. Note: Two-sided printing is the default setting in the print driver. • Print multiple pages on a single sheet of paper. • Use the preview cart used to move the hardware options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position
  • Sharp MX-B427W | User Guide - Page 128
    Maintain the printer 128 Shipping the printer When shipping the printer, use the original packaging or contact the place where you purchased the printer.
  • Sharp MX-B427W | User Guide - Page 129
    Troubleshoot a problem 129 Troubleshoot a problem The printer is not responding Action Step 1 Check if the power cord is connected to the electrical outlet. Yes The problem the correct print driver. The problem is solved. Go to step 7. Is the printer responding? Step 7 The problem is Turn
  • Sharp MX-B427W | User Guide - Page 130
    Troubleshoot a problem 130 Unable to read flash drive Action Step 1 Check if the printer is not busy processing another print, copy, scan, or fax job. Yes Go to step 2. Is the printer ready? Step 2 Check if the flash drive is supported. For more information, see "Supported flash drives and file
  • Sharp MX-B427W | User Guide - Page 131
    Troubleshoot a problem 131 Action Step 3 Check if you are using a supported browser: • Internet Explorer version 11 or later • Microsoft Edge • Safari version 6 or later • Google ChromeTM version 32 or later • Mozilla Firefox version 24 or later Yes Go to step 4. Is your browser supported? Step
  • Sharp MX-B427W | User Guide - Page 132
    Troubleshoot a problem 132 Action Yes Step 3 Connect to the correct Wi‑Fi network. For more information, see "Connecting the printer to a Wi‑Fi network" on page 32. The problem cartridge, printer region mismatch Install the correct toner cartridge. Non‑Printer Manufacturer supply The printer
  • Sharp MX-B427W | User Guide - Page 133
    Troubleshoot a problem 133 To accept any and all of these risks and to slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the
  • Sharp MX-B427W | User Guide - Page 134
    Troubleshoot a problem 134 Use recommended paper • Use only recommended paper or specialty media. • Do not load paper that is wrinkled, creased, damp, bent, or curled. • Flex, fan,
  • Sharp MX-B427W | User Guide - Page 135
    Troubleshoot a problem 135 Jam locations 5 Duplex unit 6 Rear door Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray. 2 Open the ADF
  • Sharp MX-B427W | User Guide - Page 136
    Troubleshoot a problem 136 2 Lower the scanner. Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Remove the jammed paper. Note: Make sure that all
  • Sharp MX-B427W | User Guide - Page 137
    Troubleshoot a problem 137 5 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect
  • Sharp MX-B427W | User Guide - Page 138
    Troubleshoot a problem 138 6 Remove the jammed paper. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
  • Sharp MX-B427W | User Guide - Page 139
    Troubleshoot a problem 139 9 Open the multipurpose feeder. 10 Flex, fan, and align the paper edges before loading. 11 Reload paper.
  • Sharp MX-B427W | User Guide - Page 140
    Troubleshoot a problem 140 Paper jam in trays 1 Remove the tray. 2 Open the front door. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  • Sharp MX-B427W | User Guide - Page 141
    Troubleshoot a problem 141 3 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect
  • Sharp MX-B427W | User Guide - Page 142
    Troubleshoot a problem 142 5 Insert the imaging unit. 6 Close the front door, and then insert the tray. 7 Open the rear door. CAUTION-HOT SURFACE: The inside of the
  • Sharp MX-B427W | User Guide - Page 143
    Troubleshoot a problem 143 10 Remove the optional tray. 11 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 12 Insert the tray. Paper
  • Sharp MX-B427W | User Guide - Page 144
    Troubleshoot a problem 144 2 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect
  • Sharp MX-B427W | User Guide - Page 145
    Troubleshoot a problem 145 3 Remove the jammed paper. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
  • Sharp MX-B427W | User Guide - Page 146
    Troubleshoot a problem 146 7 Push the duplex unit latch to open the duplex unit. 8 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 9 Close
  • Sharp MX-B427W | User Guide - Page 147
    Troubleshoot a problem 147 2 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect
  • Sharp MX-B427W | User Guide - Page 148
    Troubleshoot a problem 148 3 Open the rear door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
  • Sharp MX-B427W | User Guide - Page 149
    Troubleshoot a problem 149 Paper feed problems Envelope seals when printing Action Step 1 a Use an envelope that has been stored in a dry environment. Note: Printing on envelopes with high moisture content can seal the flaps. b Send the print job. Yes Go to step 2. No The problem is solved.
  • Sharp MX-B427W | User Guide - Page 150
    Troubleshoot a problem 150 Tray linking does not work Action Yes Step 1 The problem is a Check if the trays contain the same paper size and paper type. solved. b Check if the paper guides are positioned correctly. c Print the document. Do the trays link correctly? Step 2 a From the home
  • Sharp MX-B427W | User Guide - Page 151
    Troubleshoot a problem 151 Action Step 2 a From the home screen, touch Settings > Paper > document. Are the jammed pages reprinted? No Contact your dealer. Printing problems Print jobs do not print Action Yes Step 1 The problem is a From the document you are trying to print, open the
  • Sharp MX-B427W | User Guide - Page 152
    Troubleshoot a problem 152 Action Yes Step 3 a Check if the ports are working and if the cables are securely connected to the computer and the printer. The problem is solved. For more information, see the setup then reinstall the print driver. b Print the document. The problem is solved. Is
  • Sharp MX-B427W | User Guide - Page 153
    Troubleshoot a problem 153 Action Yes Step 3 The problem is If you are printing from the Internet, document. Yes Go to step 2. Is the document printed on the correct paper? Step 2 The problem is a Depending on your operating system, specify the paper size solved. and paper type from the
  • Sharp MX-B427W | User Guide - Page 154
    Troubleshoot a problem 154 Action Step 3 a Check if the trays are linked. For more information, see "Linking trays" on page 30. b Print the document. Is the document printed from the correct tray? Yes The problem is solved. Slow printing Action Yes Step 1 Go to step 2. Make sure that the
  • Sharp MX-B427W | User Guide - Page 155
    Troubleshoot a problem 155 Action Yes Step 5 Go to step 6. a Depending on your operating • Paper narrower than letter, A4, and legal may print more slowly. b Print the document. No The problem is solved. Is the printer printing slow? Step 6 Go to step 7. a Make sure that the printer
  • Sharp MX-B427W | User Guide - Page 156
    Troubleshoot a problem 156 Print quality problems Print quality is poor Find the image that resembles the print quality problem you are having, and then click the link below it to read problem or images cut off" on "Toner easily rubs off" on page 167 page 167 "Vertical dark bands" on page 170
  • Sharp MX-B427W | User Guide - Page 157
    the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Step 1 a Check if the printer is using a genuine and supported toner
  • Sharp MX-B427W | User Guide - Page 158
    Troubleshoot a problem 158 Action Yes Step 2 Go to step 3. a Turn off the printer, wait for about 10 seconds, and then turn on the printer. b Reduce toner darkness. From the control panel, navigate to: Settings > Print > Quality > Toner Darkness c Print the document. No The problem is
  • Sharp MX-B427W | User Guide - Page 159
    the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Step 1 a Check if the printer is using a genuine and supported toner
  • Sharp MX-B427W | User Guide - Page 160
    Troubleshoot a problem 160 Action Step 1 a Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 2. No The problem is solved. Is the paper folded or wrinkled? Step 2 a
  • Sharp MX-B427W | User Guide - Page 161
    Troubleshoot a problem 161 Action Step 1 a Turn off the printer, wait for 10 seconds, and then turn on the printer. b Decrease toner darkness. From the control panel, navigate to: Settings > Print > Quality > Toner Darkness c Print the document. Yes Go to step 2. No The problem is solved. Does
  • Sharp MX-B427W | User Guide - Page 162
    the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Step 1 a Check if the printer is using a genuine and supported toner
  • Sharp MX-B427W | User Guide - Page 163
    Troubleshoot a problem 163 Action Yes Step 2 Go to step 3. a Turn off the printer, wait for about 10 seconds, and then turn on the printer. b Increase toner darkness. From the control panel, navigate to: Settings > Print > Quality > Toner Darkness c Print the document. No The problem is
  • Sharp MX-B427W | User Guide - Page 164
    the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Step 1 a Check if the printer is using a genuine and supported toner
  • Sharp MX-B427W | User Guide - Page 165
    Troubleshoot a problem 165 Action Step 2 a Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 3. No The problem is solved. Is the paper curled? Step 3 Go to step 4.
  • Sharp MX-B427W | User Guide - Page 166
    , then load a supported paper. b Print the document. Contact your dealer. The problem is solved. Is the print crooked or skewed? Solid black pages Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality
  • Sharp MX-B427W | User Guide - Page 167
    Troubleshoot a problem 167 Action a Check if the printer is using a genuine and supported toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. Yes No Contact your dealer. The problem is solved. Is the printer printing solid black
  • Sharp MX-B427W | User Guide - Page 168
    Troubleshoot a problem 168 Action Step 1 a Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 2. No The problem is solved. Does toner easily rub off? Step 2 Contact
  • Sharp MX-B427W | User Guide - Page 169
    the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action a Check if the printer is using a genuine and supported toner cartridge
  • Sharp MX-B427W | User Guide - Page 170
    Troubleshoot a problem 170 Action Step 1 a Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 2. No The problem is solved. Do vertical white lines appear on prints?
  • Sharp MX-B427W | User Guide - Page 171
    the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action a Check if the printer is using a genuine and supported toner cartridge
  • Sharp MX-B427W | User Guide - Page 172
    Troubleshoot a problem 172 Faxing problems Caller ID is not shown Action Enable caller ID. From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls > Enable Caller ID. Yes The problem is solved. Does the caller ID appear? No Contact your dealer. Cannot
  • Sharp MX-B427W | User Guide - Page 173
    Troubleshoot a problem 173 Action Yes Step 5 The problem is Check if the printer is connected to an analog phone service or to solved. the correct digital connector. • If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect to an analog telephone
  • Sharp MX-B427W | User Guide - Page 174
    Troubleshoot a problem 174 Can receive but not send faxes Action Step 1 Load the original document properly into the ADF tray or on the scanner glass. Yes The problem is solved. Can you send faxes? Step 2 Set up the shortcut number properly. • Check if the shortcut number is set for the
  • Sharp MX-B427W | User Guide - Page 175
    Troubleshoot a problem 175 Poor fax print quality Action Step 1 Make sure that there are no print quality defects. a From the control panel, touch Settings > Troubleshooting > Print Quality Test Pages. b Correct any print quality defects. For more information, see "Print quality problems" on page
  • Sharp MX-B427W | User Guide - Page 176
    Troubleshoot a problem 176 Partial copies of document or photo Action Yes Step 1 The problem is a Make sure that the b Copy the document or photo. Is the document or photo copied correctly? Step 2 The problem is a Match the paper size setting and the paper loaded in the tray. solved. b
  • Sharp MX-B427W | User Guide - Page 177
    Troubleshoot a problem 177 Poor copy quality Action Yes Step 1 The problem is a Clean the scanner glass and the when scanning from the ADF Action Yes No a Open the scanner cover. Contact your dealer. The problem is b Using a damp, soft, lint‑free cloth, wipe the ADF glass and the solved
  • Sharp MX-B427W | User Guide - Page 178
    Troubleshoot a problem 178 Scanner does not close Action Remove obstructions that keep the scanner unit open. Did the scanner unit close correctly? Yes The problem long or freeze the computer? Yes No Contact your dealer. The problem is solved. Scanner does not respond Action Step 1 a Check if
  • Sharp MX-B427W | User Guide - Page 179
    Troubleshoot a problem 179 Adjusting scanner registration 1 From the control panel, navigate to: Settings > Device > Maintenance > Config Menu > Scanner Configuration > Scanner Manual Maintenance > Config Menu > Scanner Configuration > Scanner Manual Registration 2 Touch Print Quick Test. 3 Place the
  • Sharp MX-B427W | User Guide - Page 180
    Notices 180 Notices Product information Product name: DIGITAL MULTIFUNCTIONAL SYSTEM MX-B427W Machine type: 7019 Model(s): 4b6 and its equivalent models Edition notice for this product that can be replaced by the user include toner cartridges. Be sure to use only SHARP-specified products for the
  • Sharp MX-B427W | User Guide - Page 181
    Genuine Supplies which are designed, engineered, and tested to maximize the life and performance of Sharp products. Look for the Genuine Supplies label on the toner package. GENUINE SUPPLIES Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in
  • Sharp MX-B427W | User Guide - Page 182
    Notices 182 This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except
  • Sharp MX-B427W | User Guide - Page 183
    is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser with the following specifications: Class: IIIb (3b) AlGaInP Nominal output power
  • Sharp MX-B427W | User Guide - Page 184
    the same time. Saving paper 1 The automated duplex printing function is for printing both sides of paper automatically without turning over the paper manually. If the machine is equipped with the automated duplex printing function, set up your print settings on your computer to automatically print
  • Sharp MX-B427W | User Guide - Page 185
    trouble with this equipment, for repair or warranty information, contact your point of purchase. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable
  • Sharp MX-B427W | User Guide - Page 186
    use a computer or other electronic device, including fax machines, to send any message unless said message special conditions for the Facsimile User Instructions. The grant of a telepermit for services. This equipment shall not be set up to make automatic calls to the Telecom "111" Emergency Service.
  • Sharp MX-B427W | User Guide - Page 187
    to Telecom's specifications: • There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and • The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the
  • Sharp MX-B427W | User Guide - Page 188
    Notices 188 Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, a installare su tutte le linee che ricevono impulsi remoti in Svizzera. Regulatory notices for wireless products This section contains regulatory information that applies only to wireless models. If
  • Sharp MX-B427W | User Guide - Page 189
    and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there the receiver is connected. • Consult your point of purchase or service representative for additional suggestions. The manufacturer is not responsible for radio
  • Sharp MX-B427W | User Guide - Page 190
    Notices 190 European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the approximation and harmonization of the laws of the Member States relating to radio equipment. A declaration of conformity to the
  • Sharp MX-B427W | User Guide - Page 191
    printer to distinctive ring service 25 connecting the printer to a wireless network 32 connecting to a wireless network using PIN method 32 using Push Button method 32 conserving supplies 127 contacting your dealer 179 control panel using 10 copy troubleshooting partial copies of documents
  • Sharp MX-B427W | User Guide - Page 192
    service, fax fax darkness adjusting 48 fax destination shortcut creating 48 fax log viewing 49 fax resolution changing 48 fax setup country‑ or region‑specific 23 standard telephone line connection 20 fax speaker configuring the settings 26 fax troubleshooting options, adding print driver 31 J jam
  • Sharp MX-B427W | User Guide - Page 193
    mail Defaults 83 E‑mail Setup 82 Fax 108 Fax Mode 75 Fax Setup 75 Flash Drive Print fications 57 Out of Service Erase 64 PCL 68 PDF Setup 66 Shortcuts 108 SNMP 97 TCP/IP 96 Tray Configuration 71 Troubleshooting 109 Universal Setup supported 13 paper types, supported 15 paper weights, supported
  • Sharp MX-B427W | User Guide - Page 194
    setup page 33 printing from a computer 37 printing from a flash drive 38 Push Button method 32 R received fax saving paper 43 saving toner 43 scan job not successful 176 scan troubleshooting cannot scan from a problem 177 scanning to a flash drive 52 scheduling a fax 48 security slot locating 35
  • Sharp MX-B427W | User Guide - Page 195
    paper types 15 supported paper weights 16 T toner cartridge ordering 111 replacing 111 toner darkness adjusting 41 tray linking does not work 150 tray separator roller replacing 121 trays installing 19 linking 30 loading 27 replacing 117 unlinking 30 troubleshooting cannot connect printer to
  • Sharp MX-B427W | User Guide - Page 196
    viewing reports 110 volatile memory 36 erasing 35 volatility statement of 36 W white lines 169 wireless network connecting the printer to 32 Wi‑Fi Protected Setup 32 wireless networking 32 Wi‑Fi Direct 33 printing from a mobile device 38 Wi‑Fi network deactivating 33 Wi‑Fi Protected
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DIGITAL MULTIFUNCTIONAL
SYSTEM
MX-B427W
User's Guide
September 2020
Machine type(s):
7019
Models:
4b6 and its equivalent models