Sharp MX-B467P User Guide

Sharp MX-B467P Manual

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  • Sharp MX-B467P | User Guide - Page 1
    LASER PRINTER MX-B467P User's Guide November 2020 Machine type(s): 4600 Models: 690 and its equivalent models
  • Sharp MX-B467P | User Guide - Page 2
    Universal paper settings...12 Loading trays...12 Loading the multipurpose feeder...14 Linking trays...15 Paper support 16 Supported paper sizes...16 Supported paper types...18 Supported paper weights...18 Printing...19 Printing from a computer...19 Printing from a mobile device...19 Configuring
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    37 Network/Ports...39 Security...51 Reports...56 Help...57 Troubleshooting...57 Printing the Menu Settings Page...57 Securing the printer Paper jam in the multipurpose feeder...85 Troubleshooting 87 Configuring the SMTP server...87 Network connection problems...87 Issues with supplies...89 Paper feed
  • Sharp MX-B467P | User Guide - Page 4
    Contents 4 Printing problems...93 Contacting your dealer...112 Upgrading and migrating 113 Hardware...113 Software...119 Firmware...120 Notices...121 Index...129
  • Sharp MX-B467P | User Guide - Page 5
    furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
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    printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, contact the place where you purchased the printer. CAUTION-TIPPING HAZARD: To reduce the risk of equipment instability, load each
  • Sharp MX-B467P | User Guide - Page 7
    than those specified in the User's Guide may result in hazardous radiation exposure. CAUTION- service representative. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions
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    Learning about the printer 8 Learning about the printer Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock,
  • Sharp MX-B467P | User Guide - Page 9
    printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, contact the place where you purchased the printer. CAUTION-TIPPING HAZARD: To reduce the risk of equipment instability, load each
  • Sharp MX-B467P | User Guide - Page 10
    Learning about the printer 10 7 Door A Attaching cables CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION-POTENTIAL INJURY: To
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    Learning about the printer 11 Using the control panel Use the To 1 Display View printing options, printer status, and error messages. 2 Arrow buttons Scroll through menus or move between screens and menu options. 3 Select button • Select menu options. • Save the setting. 4 Numeric keypad
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    Loading paper and specialty media 12 Loading paper and specialty media Setting the paper size and type 1 From the control panel, navigate to: Settings > > Paper > > Tray Configuration > 2 Set the paper size and type. > Paper Size/Type > > select a paper source Configuring Universal paper
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    . 3 Flex, fan, and align the paper edges before loading. 4 Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly against the paper. Notes: • Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided printing
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    Loading paper and specialty media 14 Loading the multipurpose feeder 1 Open the multipurpose feeder. 2 Adjust the guide to match the size of the paper that you are loading. 3 Flex, fan, and align the paper edges before loading. 4 Load paper with the printable
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    Loading paper and specialty media 15 • Load European envelopes with the flap facedown and entering the printer first. Warning-Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. 5 From the control panel, set the paper size and paper
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    Paper support 16 Paper support Supported paper sizes Paper size A4 210 x 297 mm (8.3 x 11.7 in.) A5 210 x 148 mm (8.3 x 5.8 in.) A5 LEF 148 x 210 mm (5.8 x 8.3 in.) A6 105 x 148 mm (4.1 x 5.8
  • Sharp MX-B467P | User Guide - Page 17
    Paper support Paper size Standard 250‑sheet tray Legal 216 x 356 mm (8.5 x 14 in.) Folio 216 x 330 mm (8.5 x 13 in.) Universal X 76.2 x 127 mm to 216 x 356
  • Sharp MX-B467P | User Guide - Page 18
    Preprinted Colored paper Light paper Heavy paper2 Rough/Cotton Envelope X X X Rough envelope X X X 1 One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two
  • Sharp MX-B467P | User Guide - Page 19
    a mobile device using Google Cloud Print Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Print‑ready printer. Before both devices are connected to the same subnet. • This application is supported only in some Apple devices. 1 From your mobile device, select a
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    from a mobile device using Wi‑Fi Direct® Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer. Note: Make sure held jobs are stored in the printer until they are released or deleted manually. Set the expiration time for a repeat print job. Note: Repeat held
  • Sharp MX-B467P | User Guide - Page 21
    Printing 21 Use To Reserve Job Expiration Set the expiration time that the printer stores print jobs. Note: Reserve held jobs are automatically deleted after printing. Require All Jobs to be Set the printer to hold all print jobs. Held Keep duplicate documents Set the printer to print all
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    Printing 22 Printing a font sample list 1 From the control panel, navigate to: Settings > > Reports > > Print > > Print Fonts > 2 Select a font sample, and then press . Placing separator sheets between copies 1 From the control panel, navigate to: Settings > > Print > 2 Print the document. >
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    menus Menu map Device Print Paper Network/Ports Security Reports Help Troubleshooting • Preferences • Eco‑Mode • Remote Operator Panel • Notifi Menu Settings Page • Device • Print All Guides • Connection Guide • Information Guide • Media Guide Print Quality Test Pages • Restore Factory Defaults
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    2 (Date/Time*) Custom Text 1 Custom Text 2 Specify the information to appear on the home screen. Date and Time Configure Current Date and Time Manually Set Date and Time Date Format (DD‑MM‑YYYY*) Time Format (12 hour A.M./P.M.*) Time Zone (Beijing (CST)*) Configure the printer date and time. Date
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    Understanding the printer menus 25 Menu item Description Print Pages per Side Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper. Print Toner Darkness 1-10 (8*)
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    Understanding the printer menus 26 Menu item Description Error Prevention Jam Assist Off On* Set the printer to check for jammed paper automatically. Error Prevention Auto Continue Disabled 5-255 (5*) Let the printer continue processing or printing a job automatically after clearing certain
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    Understanding the printer menus 27 Power Management Menu item Description Sleep Mode Profile Print from Sleep Mode Stay awake after printing Enter Sleep Mode after printing* Set the printer to stay in Ready mode or return to Sleep mode after printing. Timeouts Sleep Mode 1-60 minutes (15*)
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    Description USB Configuration USB PnP 1* 2 Change the USB driver mode of the printer to improve its compatibility with a personal computer prompt to load paper appears. Tray Configuration Envelope Prompts Auto* MP Feeder Manual Envelope Set the paper source that the user fills when a prompt to
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    Understanding the printer menus 29 Menu item Description Reports Menu Settings Page Event Log Event Log Summary HealthCheck Statistics Print reports about printer menu settings, status, and event logs. Supply Usage And Counters Clear Supply Usage History Reset Black Cartridge Counter Reset
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    installed messages Erase messages that were remotely installed. Note: An asterisk (*) next to a value indicates the factory default setting. Out of Service Erase Menu item Description Erase Printer Memory Clear all settings and applications that are stored in the printer. Printer Memory Last
  • Sharp MX-B467P | User Guide - Page 31
    Understanding the printer menus 31 Menu item Contact Description Personalize the printer name. The maximum length is 63 characters. Print Layout Menu item Description Sides 1‑Sided* 2‑Sided Flip Style Long Edge* Short Edge Specify whether to print on one side or two sides of the paper.
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    Understanding the printer menus 32 Menu item Description Pages per Side Ordering Horizontal* Reverse Horizontal Vertical Reverse Vertical Specify the positioning of multiple page images when using Pages per Side. Note: The positioning depends on the number of page images and their page
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    Understanding the printer menus 33 Quality Menu item Description Print Resolution 300 dpi 600 dpi* 1200 dpi 1200 Image Q 2400 Image Q Set the resolution for the text and images on the printed output. Note: Resolution is determined in dots per inch or image quality. Pixel Boost Off* Fonts
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    Understanding the printer menus 34 PDF Menu item Description Scale To Fit Off* On Scale the page content to fit the selected paper size. Annotations Print Do Not Print* Specify whether to print annotations in the PDF. Print PDF Error Off On* Enable the printing of PDF error. Note: An
  • Sharp MX-B467P | User Guide - Page 35
    of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific [x] Assign Manual Paper Assign Manual Envelope Configure the printer to work with a different print driver or custom application
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    Understanding the printer menus 36 Menu item Description Tray Renumber Restore Defaults Restore the tray renumber values to their factory defaults. Print Timeout Off On* (90 seconds) Set the printer to end a print job after it has been idle for the specified amount of time. Note: An asterisk
  • Sharp MX-B467P | User Guide - Page 37
    source for all print jobs. Note: MP Feeder appears only when Configure MP is set to Cassette. Paper Size/Type Tray [x] MP Feeder Manual Paper Manual Envelope Specify the paper size or paper type loaded in each paper source. Substitute Size Off Statement/A5 Letter/A4 All Listed* Set the printer
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    treats the multipurpose feeder like a tray. • When set to Manual, the printer treats the multipurpose feeder like a manual feeder. • When set to First, the printer picks paper from shorter than the maximum width supported. Note: An asterisk (*) next to a value indicates the factory default setting.
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    Understanding the printer menus 39 Media Types Menu item Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Heavy Rough/Cotton Custom Type [X] Description Specify the texture, weight, and orientation of the paper. Network/
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    Understanding the printer menus 40 Menu item Description Banner Page Off* On Print a banner page. Note: An asterisk (*) next to a value indicates the factory default setting. Wireless Menu item Setup On Printer Panel Choose Network Add Wi‑Fi Network • Network Name • Network Mode
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    Understanding the printer menus 41 Menu item Set WEP Key WPA2-Personal AES* Set PSK WPA2/WPA‑Personal AES* 802.1x Encryption Mode WPA+ WPA2* IPv4 Enable DHCP On* Off IPv4 Set Static IP Address IP Address Netmask Gateway IPv6 Enable IPv6 On* Off IPv6 Enable DHCPv6 Off* On IPv6 Stateless Address
  • Sharp MX-B467P | User Guide - Page 42
    Understanding the printer menus 42 Menu item IPv6 All IPv6 Addresses IPv6 All IPv6 Router Addresses Network Address UAA LAA PCL SmartSwitch On* Off PS SmartSwitch On* Off Mac Binary PS Auto* On Off Description Show all IPv6 addresses. Show all IPv6 router addresses. View the network addresses.
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    Media Access Control (MAC) addresses: Locally Administered Address (LAA) and Universally Administered Address (UAA). Note: You can change the printer LAA manually. PCL SmartSwitch On* Off Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the
  • Sharp MX-B467P | User Guide - Page 44
    update the NTP settings of the printer. Zero Configuration Name Specify a service name for the zero configuration network. Note: This menu item appears DNS settings. WINS Address Specify a server address for Windows Internet Name Service (WINS). Enable BOOTP Off* On Allow the BOOTP to assign a
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    Understanding the printer menus 45 Menu item Description Restricted Server List Specify an IP address for the TCP connections. Notes: • This menu item appears only in the Embedded Web Server. • Use a comma to separate each IP address. • You can add up to 50 IP addresses. Restricted Server
  • Sharp MX-B467P | User Guide - Page 46
    Set Off On* Enable PPM MIB Off On* SNMP Community Configure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications. SNMP Version 3 Enabled Off On* Context Name Set Read/Write Credentials User Name Authentication Password Privacy Password Set Read‑only
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    Understanding the printer menus 47 Menu item Description Enable IPSec Off* On Enable Internet Protocol Security (IPSec). Base Configuration Default* Compatibility Secure Set the IPSec base configuration. Note: This menu item appears only when Enable IPSec is set to On. DH (Diffie‑Hellman)
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    Understanding the printer menus 48 Menu item Description Pre‑Shared Key Authenticated Connections Host [x] Address Key Configure the authenticated connections of the printer. Note: These menu items appear only when Enable IPSec is set to On. Certificate Authenticated Connections Host [x] Address
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    Understanding the printer menus 49 HTTP/FTP Settings Menu item Description Enable HTTP Server Off On* Access the Embedded Web Server to monitor and manage the printer. Enable HTTPS Off On* Configure the Hypertext Transfer Protocol Secure (HTTPS) settings. Force HTTPS Connections On Off*
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    Understanding the printer menus 50 Menu item Description PS SmartSwitch Off On* Set the printer to switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language. Note: If PS SmartSwitch is off, then the printer does not examine
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    Understanding the printer menus 51 Menu item Description SSID Preferred Channel Number 1-11 (6*) Auto Specify the service set identifier (SSID) of the Wi‑Fi network. Set the preferred channel of the Wi‑Fi network. Set PSK Set the preshared key (PSK)
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    Understanding the printer menus 52 Menu item Description Remote Syslog Facility 0 ‑ Kernel Messages 1 ‑ User‑Level Messages 2 ‑ Mail System 3 ‑ System Daemons 4 ‑ Security/Authorization Messages* 5 ‑ Messages Generated Internally by Syslogs 6 ‑ Line Printer Subsystem 7 ‑ Network News Subsystem 8
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    Understanding the printer menus 53 Menu item Description E‑mail Log Cleared Alert Off* On Send e‑mail notification to the administrator when a log entry is deleted. E‑mail Log Wrapped Alert Off* On Send e‑mail notification to the administrator when the log becomes full and begins to overwrite
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    Understanding the printer menus 54 Menu item Description Lockout time Specify the lockout duration. 1-60 minutes (5*) Web Login Timeout Specify the delay for a remote login before the user is logged off automatically. 1-120 minutes (10*) Note: An asterisk (*) next to a value indicates the
  • Sharp MX-B467P | User Guide - Page 55
    Understanding the printer menus 55 Menu item Description Require All Jobs to be Held Set the printer to hold all print jobs. Off* On Keep duplicate documents Allow the storage of documents with the same file name. Off* On Note: An asterisk (*) next to a value indicates the factory default
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    Understanding the printer menus 56 Menu item Description Minimum Password Length 0-32 Specify the password length. Note: An asterisk (*) next to a value indicates the factory default setting. Reports Menu Settings Page Menu item Menu Settings Page Description Print a report that contains
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    Guides Connection Guide Information Guide Media Guide Mono Quality Guide Moving Guide Print Quality Guide Supplies Guide Description Prints all the guides quality issues Provides information about ordering supplies Troubleshooting Troubleshooting Menu item Print Quality Test Pages Description
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    solutions, do the following: 1 From the control panel, navigate to: Settings > > Device > on nonvolatile memory > > Maintenance > > Yes > > Out of Service Erase > > Sanitize all information 2 Select either Start initial setup or Leave printer offline, and then press . Restoring factory default
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    printer memory in the following circumstances: • The printer is being decommissioned. • The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for
  • Sharp MX-B467P | User Guide - Page 60
    , see the documentation that came with your access point. • A wireless network adapter is installed in your printer. For more information, see the instructions that came with the adapter. • Make sure that Active Adapter is set to Auto. From the control panel, navigate to: Settings > > Network
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    Maintaining the printer 61 Using the personal identification number (PIN) method 1 From the control panel, navigate to: Settings > > Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start PIN Method > 2 Copy the eight‑digit WPS PIN. 3 Open a web browser, and then type the IP address of your
  • Sharp MX-B467P | User Guide - Page 62
    Deactivating the Wi‑Fi network 1 From the printer control panel, navigate to: Settings > > Network/Ports > > Network Overview > Network > 2 Follow the instructions on the display. > Active Adapter > > Standard Cleaning the printer CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock when
  • Sharp MX-B467P | User Guide - Page 63
    Maintaining the printer 63 Ordering a toner cartridge Notes: • The estimated cartridge yield is based on the ISO/IEC 19752 standard. • Extremely low print coverage for extended periods of time may negatively affect actual yield. To order a toner cartridge, contact the place where you purchased the
  • Sharp MX-B467P | User Guide - Page 64
    Maintaining the printer 64 2 Remove the used toner cartridge. 3 Unpack the new toner cartridge, and then shake it three times to redistribute the toner. 4 Insert the new toner cartridge. Note: Use the arrows inside the printer as guides.
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    Maintaining the printer 65 5 Close door A. Replacing the imaging unit 1 Open door A. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. 2 Remove the toner cartridge.
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    -Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. 5 Insert the new imaging unit
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    Maintaining the printer 67 6 Insert the toner cartridge. Note: Use the arrows inside the printer as guides. 7 Close door A. Replacing the pick tires 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then from the printer. 3 Remove the
  • Sharp MX-B467P | User Guide - Page 68
    Maintaining the printer 68
  • Sharp MX-B467P | User Guide - Page 69
    Maintaining the printer 69 4 Remove the used pick tires one after the other. 5 Unpack the new pick tires.
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    Maintaining the printer 70 6 Insert the new pick tires. 7 Insert the tray. 8 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded
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    Maintaining the printer 71 4 Remove the tray insert, and then flip the tray base.
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    Maintaining the printer 72 5 Remove the used pick roller assembly. 6 Unpack the new pick roller assembly.
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    Maintaining the printer 73 7 Insert the new pick roller assembly. 8 Flip the tray base, and then insert the tray insert.
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    Maintaining the printer 74 9 Align the printer with the optional tray, and then lower the printer until it clicks into place. 10 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
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    the full footprint of the printer. • Any cart used to move the hardware options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid severe jarring movements. • Make sure that your fingers are not under the
  • Sharp MX-B467P | User Guide - Page 76
    Maintaining the printer 76 Conserving supplies • Print on both sides of the paper. Note: Two-sided printing is the default setting in the print driver. • Print multiple pages on a single sheet of paper. • Use the preview feature to see how the document looks like before printing it. • Print one
  • Sharp MX-B467P | User Guide - Page 77
    below the maximum paper fill indicator. • Do not slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper.
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    Clearing jams 78 Use recommended paper • Use only recommended paper or specialty media. • Do not load paper that is wrinkled, creased, damp, bent, or curled. • Flex, fan, and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes,
  • Sharp MX-B467P | User Guide - Page 79
    Clearing jams 79 Paper jam in door A 1 Remove the tray. 2 Open door A. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
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    -Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. 5 Remove the jammed paper
  • Sharp MX-B467P | User Guide - Page 81
    cool before touching it. Note: Make sure that all paper fragments are removed. 6 Insert the imaging unit. Note: Use the arrows inside the printer as guides. 7 Insert the toner cartridge. Note: Use the arrows inside the printer as
  • Sharp MX-B467P | User Guide - Page 82
    Clearing jams 82 8 Close the door. 9 Insert the tray. Paper jam in the rear door 1 Open the rear door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Warning-Potential Damage: To prevent
  • Sharp MX-B467P | User Guide - Page 83
    Clearing jams 83 3 Close the rear door. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed. Paper jam in the duplex unit 1 Remove the tray. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
  • Sharp MX-B467P | User Guide - Page 84
    Clearing jams 84 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray. Paper jam in trays 1 Remove the tray. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or
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    Clearing jams 85 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray. Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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    Clearing jams 86 3 Flex, fan, and align the paper edges before loading. 4 Reload paper, and then adjust the paper guide.
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    Troubleshooting 87 Troubleshooting section, configure the settings. 4 Click Save. Network connection problems Cannot open Embedded Web Server Action Step 1 Check if the printer address correct? Step 3 Check if you are using a supported browser: • Internet Explorer version 11 or later • Microsoft
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    Troubleshooting 88 Action Step 4 Check if the network connection is working. Yes Go . Go to step 7. Are the web proxy servers disabled? Step 7 Access the Embedded Web Server. The problem is solved. Did the Embedded Web Server open? Cannot connect the printer to the Wi‑Fi network Action Yes
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    Troubleshooting 89 Action Step 4 Check the wireless security mode. From the control panel, navigate Is the correct wireless security mode selected? Step 5 Select the correct wireless security mode. The problem is solved. Can the printer connect to the Wi‑Fi network? Step 6 Make sure that you
  • Sharp MX-B467P | User Guide - Page 90
    Troubleshooting 90 All life indicators are designed to function with supplies and with high moisture content can seal the flaps. b Send the print job. Yes Go to step 2. No The problem is solved. Does the envelope seal when printing? Step 2 a Make sure that paper type is set to Envelope.
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    Troubleshooting 91 Collated printing does not work Action Step 1 a From the control panel, navigate to: Settings > > Print > > Layout > > Collate > Yes The problem The problem is a Check if the trays contain the same paper size and paper type. solved. b Check if the paper guides are
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    Troubleshooting 92 Action Step 3 a Make sure that Tray Linking is set to Automatic. For more information, see "Linking trays" on page 15. b Print the document. Do the trays link correctly? Yes The problem is solved. No Contact your dealer. Paper frequently jams Action Yes Step 1 a Remove the
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    pages 93 No Contact your dealer. Contact your dealer. Dark print Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the
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    Troubleshooting 94 Action Step 1 a Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 2. No The problem is solved. Is the print dark? Step 2 Go to step 3. a Turn
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    supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 2. No The problem Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality
  • Sharp MX-B467P | User Guide - Page 96
    Troubleshooting 96 Action Step 1 a Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 2. No The problem is solved. Is the paper folded or wrinkled? Step 2 a Load paper
  • Sharp MX-B467P | User Guide - Page 97
    and supported toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. Go to step 3. The problem is solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality
  • Sharp MX-B467P | User Guide - Page 98
    Troubleshooting 98 Action Step 1 a Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 2. No The problem is solved. Do horizontal light bands appear on prints? Step 2
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    solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 2. No The problem is solved
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    is solved. Is the print light? Mottled print and dots Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings
  • Sharp MX-B467P | User Guide - Page 101
    Troubleshooting 101 Action Step 1 a Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 2. No The problem is solved. Is the print mottled? Step 2 Check the printer for
  • Sharp MX-B467P | User Guide - Page 102
    Troubleshooting 102 Action Step 2 a Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 3. No The problem is solved. Is the paper curled? Step 3 Go to step 4. a
  • Sharp MX-B467P | User Guide - Page 103
    Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Adjust the guides in the tray
  • Sharp MX-B467P | User Guide - Page 104
    then install a supported one. b Print the document. Yes No Contact your dealer. The problem is solved. Are text or images cut off? Toner easily rubs off Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print
  • Sharp MX-B467P | User Guide - Page 105
    solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print supported toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. Yes No Contact your dealer. The problem
  • Sharp MX-B467P | User Guide - Page 106
    solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action a Check if the printer is using a genuine and supported toner
  • Sharp MX-B467P | User Guide - Page 107
    Troubleshooting 107 Action a Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes No Contact your dealer. The problem is solved. Do vertical light bands appear on prints?
  • Sharp MX-B467P | User Guide - Page 108
    Troubleshooting Slow printing Action Yes Step 1 Go to step 2. Make sure that the printer cable is securely , and legal may print more slowly. b Print the document. Is the printer printing slow? 108 No The problem is solved. The problem is solved. The problem is solved. The problem is solved.
  • Sharp MX-B467P | User Guide - Page 109
    Troubleshooting 109 Action Yes Step 5 Go to step 6. a Make sure that the printer settings for texture and weight match the paper being loaded. From the control panel, navigate to: No The problem jobs do not print Action Yes Step 1 The problem is a From the document you are trying to
  • Sharp MX-B467P | User Guide - Page 110
    Troubleshooting 110 Action Yes Step 3 a Check if the ports are working and if the cables are securely connected to the computer and the printer. The problem ? Step 5 a Remove, and then reinstall the print driver. b Print the document. The problem is solved. Is the document printed? No Go to
  • Sharp MX-B467P | User Guide - Page 111
    Troubleshooting 111 Action Yes Step 5 Go to step 6. Check if the cables connecting the printer and the computer are inserted to the correct ports. Are the cables inserted to the correct ports? Step 6 Install the correct print driver. The problem is solved. Is the printer responding? Step 7
  • Sharp MX-B467P | User Guide - Page 112
    Troubleshooting 112 Action Step 3 a Check if the trays are linked. For more information, see "Linking trays" on page 15. b Print the document. Is the document printed from the correct tray? Yes The problem is solved. No Contact your dealer. Contacting your dealer Before contacting your dealer,
  • Sharp MX-B467P | User Guide - Page 113
    Upgrading and migrating 113 Upgrading and migrating Hardware Available internal options • Flash memory • Font cards • Firmware cards - Forms and Bar Code - IPDS - PRESCRIBE • Internal solutions port - Thin Parallel Accessing the controller board CAUTION-SHOCK HAZARD: To avoid the risk of
  • Sharp MX-B467P | User Guide - Page 114
    Upgrading and migrating 114 4 Close the access cover. 5 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is
  • Sharp MX-B467P | User Guide - Page 115
    Upgrading and migrating 115 4 Unpack the memory card. Warning-Potential Damage: Do not touch the connection points along the edge of the card.
  • Sharp MX-B467P | User Guide - Page 116
    Upgrading and migrating 116 5 Insert the memory card until it clicks into place. 6 Close the controller board access cover. 7 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
  • Sharp MX-B467P | User Guide - Page 117
    Upgrading and migrating 117 Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any components or connectors. 4 Unpack the optional card. Warning-Potential Damage: Do not touch the
  • Sharp MX-B467P | User Guide - Page 118
    Upgrading and migrating 118 Warning-Potential Damage: Improper installation of the card may cause damage to the card and the controller board. 6 Close the access cover. 7 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or
  • Sharp MX-B467P | User Guide - Page 119
    where you purchased the printer. 2 Run the installer, and then follow the instructions. 3 For Macintosh users, add the printer. Note: For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print on an AirPrint-certified printer. Adding available options in
  • Sharp MX-B467P | User Guide - Page 120
    web page correctly. 2 From the Embedded Web Server, click Export Configuration or Import Configuration. 3 Follow the instructions on the screen. 4 If the printer supports applications, then do the following: a Click Apps > select the application > Configure. b Click Export or Import. Updating firmware
  • Sharp MX-B467P | User Guide - Page 121
    Notices 121 Notices Product information Product name: LASER PRINTER MX-B467P Machine type: 4600 Model(s): 690 and its equivalent models Edition notice November 2020 The that can be replaced by the user include toner cartridges. Be sure to use only SHARP-specified products for the toner cartridges.
  • Sharp MX-B467P | User Guide - Page 122
    Genuine Supplies which are designed, engineered, and tested to maximize the life and performance of Sharp products. Look for the Genuine Supplies label on the toner package. GENUINE SUPPLIES Noise emission levels The following measurements were made in accordance with ISO
  • Sharp MX-B467P | User Guide - Page 123
    Notices 123 This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except
  • Sharp MX-B467P | User Guide - Page 124
    is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser with the following specifications: Class: IIIb (3b) AlGaInP Nominal output power
  • Sharp MX-B467P | User Guide - Page 125
    the same time. Saving paper 1 The automated duplex printing function is for printing both sides of paper automatically without turning over the paper manually. If the machine is equipped with the automated duplex printing function, set up your print settings on your computer to automatically print
  • Sharp MX-B467P | User Guide - Page 126
    Notices 126 of the ENERGY STAR program for both environmental benefits and the amount of energy consumption may carry the ENERGY STAR logo in case they have been registered with an ENERGY STAR program. Regulatory notices for wireless products This section contains regulatory information that
  • Sharp MX-B467P | User Guide - Page 127
    and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is the receiver is connected. • Consult your point of purchase or service representative for additional suggestions. The manufacturer is not responsible for
  • Sharp MX-B467P | User Guide - Page 128
    Notices 128 Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 Telephone: (859) 232-2000 E-mail: [email protected] European Community (EC)
  • Sharp MX-B467P | User Guide - Page 129
    internal options firmware cards 113 flash memory 113 font cards 113 installing 116 internal solutions port 113 memory card 114 internal options, adding print driver 119 J jammed pages are not reprinted 93 jams avoiding 77 jams, clearing in the multipurpose feeder 85 in the standard bin 83 job prints
  • Sharp MX-B467P | User Guide - Page 130
    Network Overview 39 Notifications 25 Out of Service Erase 30 PCL 34 PDF 34 PostScript 34 standard bin 83 paper sizes supported 16 paper types supported 18 parts and supplies status, driver hardware options, adding 119 print jobs not printed 109 Print Quality Test Pages 57 print quality troubleshooting
  • Sharp MX-B467P | User Guide - Page 131
    fications configuring 63 supported paper sizes 16 supported paper types 18 supported paper weights 18 T toner cartridge ordering 63 replacing 63 toner darkness adjusting 111 tray linking does not work 91 trays installing 118 linking 15 loading 12 unlinking 15 troubleshooting cannot connect printer to
  • Sharp MX-B467P | User Guide - Page 132
    Index 132 unlinking trays 15 updating firmware 120 USB printer port 10 V vertical dark lines on prints 105 vertical streaks on prints 105 volatile memory 59 erasing 58 volatility statement of 59 W white lines 107 wireless network connecting the printer to 60 Wi‑Fi Protected Setup 60 wireless
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LASER PRINTER MX-B467P
User's Guide
November 2020
Machine type(s):
4600
Models:
690 and its equivalent models