Sharp MX-C303WH MX-C303W MX-C304W Software Setup Guide
Sharp MX-C303WH Manual
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- Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 1
Guide This manual explains how to install and configure the software that allows the machine to be used as a printer or scanner for a computer. To obtain the software described in this manual, please contact your dealer or nearest authorized service OS Troubleshooting Page problem can be - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 2
Troubleshooting ..... 21 Trouble with installation (Windows/Mac OS) ..... 22 How to setup this machine ..... 22 Problem with Windows ..... 23 Trouble with Mac OS ..... 24 Please note • The explanations in this manual problem is discovered, please contact your dealer or nearest authorized service - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 3
Other editions and service packs are supported, however, it is recommended that service packs be updated to the newest available version. Including the 64-bit edition OS. • To perform the procedures described in this manual such as installing the software and configuring settings after installation - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 4
printer driver supports the PostScript 3 page description language developed by Adobe Systems Incorporated. PPD driver* The PPD driver enables the machine to use the standard Windows PS printer driver. * Depending on the model, the PS3 expansion kit is required. • This manual contains explanations - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 5
Table of contents Windows / Select the software to be installed Installing the printer driver / PC-Fax driver (common procedure) Standard installation / Advanced installation 1 Click the [Standard installation] button or the [Advanced installation] button. Refer to "Installing the printer - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 6
Standard installation / Advanced installation 5 Follow the on-screen instructions. Read the message in the window that appears and click the software to be installed (P. 3) • Enable options and peripherals (P. 14) Troubleshooting • The software cannot be installed (P. 22) • How to check the IP - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 7
Table of contents Windows / Select the software to be installed Installing the printer driver / PC-Fax driver (common procedure) Custom installation Custom install is used to make detailed configuration. 1 Click the [Custom installation] button. Refer to "Installing the printer driver / PC-Fax - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 8
changes are needed.) • If you will use the tandem print function, select [Yes]. (Printer driver only) Related topics • Windows / Select the software to be installed (P. 3) Troubleshooting • The software cannot be installed (P. 22) • How to check the IP address of this machine (P. 22) 8 - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 9
the [Install additional driver] checkbox . (Printer driver only) 5 Follow the instructions on the screen and proceed with installation. • Check the content of the Enable options and peripherals (P. 14) • Changing the port (P. 15) Troubleshooting • The software cannot be installed (P. 22) 9 - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 10
function, select [Yes]. (Printer driver only) 4 Follow the instructions on the screen and proceed with installation. For detailed procedures, refer software to be installed (P. 3) • Enable options and peripherals (P. 14) Troubleshooting • The software cannot be installed (P. 22) • How to check the - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 11
function, please setup the "SSL Settings" of this machine. For instructions, please download the manual from the website of the machine. 1 When you are asked how to be installed (P. 3) • Enable options and peripherals (P. 14) Troubleshooting • The software cannot be installed (P. 22) • How to check - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 12
to Step 4 onwards of "Changing the port (page 15)". 4 Follow the instructions on the screen and proceed with installation. For detailed procedures, refer to Step 5 Enable options and peripherals (P. 14) • Changing the port (P. 15) Troubleshooting • The software cannot be installed (P. 22) 12 - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 13
Table of contents Windows / Select the software to be installed Installing the printer driver / PC-Fax driver (common procedure) Custom installation Installing the driver only It is not possible to install only the driver on a PC-Fax Driver. The menu will only show the printer driver. 1 - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 14
Related topics • Windows / Select the software to be installed (P. 3) • Changing the port (P. 15) Troubleshooting • The software cannot be installed (P. 22) • How to check the status of the peripherals (P. 22) • Problem with Windows (P. 23) • The options and peripherals of this machine could not be - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 15
IPPS port" selected, the "SC-Print2005 Port" is added. Follow the on-screen instructions. • The "SC2 TCP/IP Port" is added when the printer driver is installed (P. 3) • Install the driver using an existing port (P. 12) Troubleshooting • The software cannot be installed (P. 22) • How to check the IP - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 16
, consult your dealer or nearest authorized service representative. 2 Follow the on-screen instructions. 3 When the installation completed screen Windows / Select the software to be installed (P. 3) Troubleshooting • The software cannot be installed (P. 22) • Problem with Windows (P. 23) 16 - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 17
continue the installation with that language selected. 2 Follow the on-screen instructions. Read the message in the window that appears and click the [Next] topics • Windows / Select the software to be installed (P. 3) Troubleshooting • The software cannot be installed (P. 22) • How to check the IP - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 18
appear depending on the certificate issuance date. This is not a problem, so proceed with installation. • If the "Authenticate" window appears used in a Mac OS environment. Troubleshooting • The software cannot be installed (P. 22) • How to setup this machine (P. 22) • Trouble with Mac OS (P. 24) • - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 19
If the settings are incorrect, or it is necessary to manually setup, follow the steps below: (1) Select the peripherals connected Printing using the IPP function (P. 20) Troubleshooting • The software cannot be installed (P. 22) • How to setup this machine (P. 22) • Trouble with Mac OS (P. 24) 19 - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 20
address of the machine (IP address or domain name) and the queue name. 5 Enter "ipp" in "Queue". Related topics • Printing using the IPP function (P. 20) Troubleshooting • The software cannot be installed (P. 22) • How to setup this machine (P. 22) • Trouble with Mac OS (P. 24) 20 - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 21
Table of contents Troubleshooting This section explains common concerns, questions and countermeasures when installing the printer driver or software. Trouble with installation (Windows/Mac OS) ..... 22 • The software cannot be installed ..... 22 How to setup this machine ..... 22 • How to check - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 22
Table of contents Troubleshooting Trouble with installation (Windows/Mac OS) ! The software free space on your hard drive. CHECK Solution Are you using an operating system that is not supported? Make sure that the software can run on your operating system. Windows / Select the software - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 23
Table of contents Troubleshooting Problem with Windows ! The machine is not detected CHECK Is your setup CHECK Solution If automatic setup of the options and peripherals is not possible, setup manually. To setup the options Enable options and peripherals (page 14) Check the status - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 24
Table of contents Troubleshooting ! Removing the software CHECK To remove the software installed using the PC-Fax driver that you want to delete from the list, and click the [Remove] button. Trouble with Mac OS ! The machine is not detected CHECK Is the machine power on? Solution If - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 25
Note 25 - Sharp MX-C303WH | MX-C303W | MX-C304W Software Setup Guide - Page 26
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Software Setup Guide
This manual explains how to install and configure the software that allows the machine to be used as a printer or
scanner for a computer.
To obtain the software described in this manual, please contact
your dealer or nearest authorized service representative.
In some countries and regions, the "Software CD-ROM" is included with the
product.
Table of contents
Windows
Software license agreement
The Software License will appear when you download the software
*1
or install the
software from the CD-ROM
*2
. By downloading and using the software, you are
agreeing to the bound by the terms of the Software License.
*1
If the software is obtained from our website.
*2
If the "Software CD-ROM" is provided with the machine.
Mac OS
Troubleshooting
Page 2
Page 3
Page 18
Page 21
Before installing the software, make sure that the machine's IP address and other network settings have been configured and the
machine is connected to your network.
•
The factory default setting for the IP address is to receive the IP address automatically when the machine is used in a DHCP environment.
•
If the machine is used in a DHCP environment, the IP address of the machine may change. If this happens, printing will not be possible. This
problem can be avoided by assigning a permanent IP address to the machine.
•
When using models with wireless LAN, please refer to the provided manual for setup.