Sony Xperia C5 Ultra Dual Help Guide
Sony Xperia C5 Ultra Dual Manual
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- Sony Xperia C5 Ultra Dual | Help Guide - Page 1
User guide Xperia™ C5 Ultra Dual E5533/E5563 - Sony Xperia C5 Ultra Dual | Help Guide - Page 2
started 7 About This User Guide 7 Overview 7 Assembly 8 Battery and Power Management 36 Updating Your Device 38 Maintenance Using a Computer 39 Storage and Memory 40 Backing Up and Restoring Content 41 Downloading applications 44 Downloading Applications from Google Play 44 Downloading - Sony Xperia C5 Ultra Dual | Help Guide - Page 3
57 Application settings 58 Resetting Your Applications 60 Daydream 60 Language Settings 61 Date and time 61 Mobile BRAVIA® Engine 61 Super-Vivid Mode 61 Enhancing the sound output 62 Multiple User Accounts 62 Typing text 65 On-Screen Keyboard 65 Phonepad 66 Entering text using voice - Sony Xperia C5 Ultra Dual | Help Guide - Page 4
and emergency contact information 81 Favorites and groups 82 Sending contact information 83 Avoiding duplicate entries in the Contacts application 83 Backing up Contacts 83 Messaging and chat 85 Reading and sending messages 85 Organizing your messages 86 Calling from a message 86 Messaging - Sony Xperia C5 Ultra Dual | Help Guide - Page 5
Video Service 118 Mode 133 Support and Legal 134 Support Application 134 Xperia ™ Tips 134 Help in Menus and Applications 134 Running Diagnostic Tests on Your Device 134 Restarting, Resetting, and Repairing 135 Help Us Improve Our Software - Sony Xperia C5 Ultra Dual | Help Guide - Page 6
Legal information 136 6 - Sony Xperia C5 Ultra Dual | Help Guide - Page 7
Getting started About This User Guide This is the Xperia™ C5 Ultra Dual User Guide for the Android™ 6.0 software version. If you're not sure which software version your device is running, you can check it in the Settings menu. System and application updates can present the features in your device in - Sony Xperia C5 Ultra Dual | Help Guide - Page 8
antenna area 14. Main camera light 15. Second microphone 16. NFC™ detection area 17. Nano SIM/Memory card slot cover 18. Main microphone 19. Charger/USB cable port Assembly Your device only supports nano SIM cards. 8 This is an internet version of this publication. © Print only for private use. - Sony Xperia C5 Ultra Dual | Help Guide - Page 9
then follow the rest of the instructions above. Screen Protection Before using your device, remove the protective film by pulling up on the protruding tab. It is recommended to protect your device with a Sony-branded screen cover or a protector intended for your Xperia™ model. The use of third-party - Sony Xperia C5 Ultra Dual | Help Guide - Page 10
yourself as the authorized user after a software repair using Xperia™ Companion. • Remotely find, lock, or clear a lost or stolen device using the my Xperia™ or Android™ Device Manager services. For more information about Android™ and Google™, go to http://support.google.com. It is crucial that you - Sony Xperia C5 Ultra Dual | Help Guide - Page 11
To remove a Google™ account 1 From your Homescreen, tap . 2 Tap Settings > Accounts > Google. 3 Select the Google™ account that you want to remove. 4 Tap > Remove account. 5 Tap Remove account again to confirm. If you remove your Google™ account, any security features that are linked to your Google™ - Sony Xperia C5 Ultra Dual | Help Guide - Page 12
reset. Android™ Device Manager If you remotely reset your device using this service, you must enter the username and password for a Google™ account. The use your device after the reset. Software repair If you use the Xperia™ Companion software to perform a software repair, you're asked to enter - Sony Xperia C5 Ultra Dual | Help Guide - Page 13
> Lock screen & security > Screen lock > Pattern. 3 Follow the instructions on your device. If you enter an incorrect lock pattern five times in Xperia service. No content on your device is lost after you perform a screen lock reset using this service. To activate the Protection by my Xperia service - Sony Xperia C5 Ultra Dual | Help Guide - Page 14
the Protection by my Xperia service on your device. the onscreen instructions provided by Protection by my Xperia. Depending on Lock (Google) slider to the right. 5 Tap the back arrow next to Trust agents. 6 Find and tap Smart device with you. You have to manually unlock your device when you don't - Sony Xperia C5 Ultra Dual | Help Guide - Page 15
support different Bluetooth® standards and security capabilities. There's a chance someone could keep your Xperia a notification on your Xperia™ device and may need to manually unlock it before the first make sure high-accuracy location mode or battery-saving location mode is enabled on your device - Sony Xperia C5 Ultra Dual | Help Guide - Page 16
Home Location 1 Make sure Location services are turned on and that you are using either the High accuracy or Battery saving Location mode setting. 2 From your Home address, tap the address. 7 To fine-tune the location, tap the back arrow next to the address, drag the location pin to the desired - Sony Xperia C5 Ultra Dual | Help Guide - Page 17
Make sure location mode is turned on and you are using either the High accuracy or Battery saving setting. automatically, so be sure to lock it manually if needed. • When you pick up a new PIN. Your PIN and PUK are supplied by your service provider. To Set Up a SIM Card Lock 1 From the Homescreen - Sony Xperia C5 Ultra Dual | Help Guide - Page 18
1 is unreachable, and vice versa. This function is called Dual SIM reachability. You must enable it manually. See Forwarding Calls on the 74 page. To Enable or may require it, for example, when you access the Xperia™ Care support service and need to register your device. Also, if your device - Sony Xperia C5 Ultra Dual | Help Guide - Page 19
slot cover. mode. • Remotely lock the device and make the device display your contact details to anyone who finds it. • Remotely clear the internal and external memory of the device as a last resort. If you've cleared the internal memory of the device using the "Protection by my Xperia" web service - Sony Xperia C5 Ultra Dual | Help Guide - Page 20
a device with multiple users, note that the Protection by my Xperia service is only available to the user who is logged in as support.google.com. Android™ Device Manager does not work if your device is turned off or if it does not have a connection to the internet. The Android™ Device Manager service - Sony Xperia C5 Ultra Dual | Help Guide - Page 21
or unmark a checkbox or option. • Enter text using the on-screen keyboard. Touching and holding • Move an item. • Activate an item-specific menu. • Activate selection mode, for example, to select several items from a list. 21 This is an internet version of this publication. © Print only for private - Sony Xperia C5 Ultra Dual | Help Guide - Page 22
Pinching and spreading • Zoom in or out on web pages, photos, and maps, and when you're taking photos or shooting videos. Swiping • Scroll up or down a list. • Scroll left or right, for example, between Homescreen panes. • Swipe left or right to reveal more options. 22 This is an internet version of - Sony Xperia C5 Ultra Dual | Help Guide - Page 23
idle for a set period of time, the screen darkens to save battery power and locks automatically. This lock prevents unwanted actions on the touchscreen when can have up to seven panes, which extend beyond the regular screen display width. The number of Homescreen panes is represented by a series of - Sony Xperia C5 Ultra Dual | Help Guide - Page 24
- Tap to open the widget and select a task, such as copying content from your old device or setting up Xperia™ services 2 Dots - Represents the number of Homescreen panes To go to the Home screen • Press . To browse the Home screen Home screen panes You can add - Sony Xperia C5 Ultra Dual | Help Guide - Page 25
screen, which you open from the Homescreen, contains the applications that come pre-installed on your device as well as applications that you download. To view all applications on the Application screen 1 From your Home screen, tap . 2 Flick left or right on the Application screen. To open - Sony Xperia C5 Ultra Dual | Help Guide - Page 26
applications window, which lets you switch easily between all recently used applications. The navigation keys are the Home key, the Recent apps key, and the Back key. Some applications get closed when you press the Home key to exit, while others are paused or continue to run in the background. If - Sony Xperia C5 Ultra Dual | Help Guide - Page 27
allows you to see basic weather information directly on your Homescreen. But when you tap the widget, the full Weather application opens. You can download additional widgets from Google Play™. To add a widget to the Home screen 1 Touch and hold an empty area on your Homescreen until the device - Sony Xperia C5 Ultra Dual | Help Guide - Page 28
. To set a theme 1 Touch and hold an empty area on your Homescreen until the device vibrates. 2 Tap Themes. 3 Select an option and follow the instructions in your device. When you change a theme, the background also changes in some applications. 28 This is an internet version of this publication - Sony Xperia C5 Ultra Dual | Help Guide - Page 29
Notifications Notifications inform you of events such as new messages and calendar notifications as well as activities in progress, such as file downloads. Notifications appear in the following places: • The status bar • The Notification panel • The lockscreen To open or close the Notification panel - Sony Xperia C5 Ultra Dual | Help Guide - Page 30
displayed on your lockscreen. You can make all notifications and their content accessible, hide sensitive content for all notifications or specific apps, or choose not to show any notifications at all. To Select the Notifications to Display Display Options is displayed on the specific battery - Sony Xperia C5 Ultra Dual | Help Guide - Page 31
downloading LTE data Sending and downloading GPRS data Sending and downloading EDGE data Sending and downloading 3G data Sending and downloading working internet connection. Battery status The battery is charging STAMINA mode is activated Ultra STAMINA mode is activated Airplane mode is activated The - Sony Xperia C5 Ultra Dual | Help Guide - Page 32
Vibrate mode An alarm is set GPS is activated Synchronization is ongoing Problem with sign-in or synchronization The Hearing aid function is activated Depending on your service provider, network, or region, the functions or services represented by some icons in this list may not be available. To - Sony Xperia C5 Ultra Dual | Help Guide - Page 33
on your device or might not be supported by all networks or service providers in all areas. Use the Store™ application to find applications to buy or download for free. Use the Messaging application to phone calls by dialing the number manually or by using the smart dial function. 33 This is - Sony Xperia C5 Ultra Dual | Help Guide - Page 34
, and share your own. The Xperia™ Movie Creator automatically creates short video collages using your existing photo and video collection. Use the Support application to access user support on your device. For example, you can access a User guide, troubleshooting information, plus tips and tricks - Sony Xperia C5 Ultra Dual | Help Guide - Page 35
Battery and Maintenance Charging Your Device Always use an original Sony charger and USB cable intended for your specific Xperia™ model. Other chargers and cables may increase charging time, not charge at all, or may even damage your device. Make sure all USB ports and - Sony Xperia C5 Ultra Dual | Help Guide - Page 36
additional power saving modes are available to help you reduce battery consumption further when necessary. Power-saving features lower the priority for certain non-essential device functions, such as higher-grade image performance, network activities such as location services, app synchronization - Sony Xperia C5 Ultra Dual | Help Guide - Page 37
from being optimized by Ultra STAMINA mode. You can also configure Battery optimization from the Apps menu by tapping . Power-Saving Modes There are several power-saving modes available for you to use if you want to make your battery last longer: STAMINA mode Ultra STAMINA mode Depending on the - Sony Xperia C5 Ultra Dual | Help Guide - Page 38
. You can also check for new updates manually, or schedule an update. The easiest way to install a software update is to do it wirelessly from your device. However, some updates are not available for wireless download. You then need to use the Xperia™ Companion software on a PC or on an Apple® Mac - Sony Xperia C5 Ultra Dual | Help Guide - Page 39
and follow the on-screen installation instructions. Make sure you are using the USB cable that came with your device and it is properly connected to the device and computer. Maintenance Using a Computer Xperia™ Companion Xperia™ Companion is a software service which provides a collection of tools - Sony Xperia C5 Ultra Dual | Help Guide - Page 40
specific Xperia™ model and make sure it is completely dry. USB Connection Mode You can use the Transfer files (MTP) connection mode for managing files and updating device software. This USB mode devices by downloading the White paper for your device at www.sonymobile.com/support/. Improving Memory - Sony Xperia C5 Ultra Dual | Help Guide - Page 41
and services from running 1 From your Homescreen, tap . 2 Find and tap Settings > Apps. 3 Select an application or service, a Computer on the 40 page. Backing Up and Restoring Content Generally, you recover. It is recommended to use the Xperia™ Companion software to make backups which save your data - Sony Xperia C5 Ultra Dual | Help Guide - Page 42
Xperia™ Companion software on your computer if it is not automatically launched. After a few moments, the computer detects your device. Make sure to select Transfer files (MTP) mode on your device. 3 Click on Backup on the Xperia™ Companion main screen. 4 Follow the on-screen instructions to back - Sony Xperia C5 Ultra Dual | Help Guide - Page 43
Find and tap Settings > Backup & reset. 4 Under Xperia™ Backup & restore, tap More. 5 Tap Manual backup, then select a backup destination and the data types that you want to back up. 6 Tap Backup. 7 After the data is backed up, tap Finish. To Restore Backed Up-Content 1 If you are restoring content - Sony Xperia C5 Ultra Dual | Help Guide - Page 44
Applications from Other Sources When your device is set to allow downloads from sources other than Google Play™, you can download applications directly from other websites by following the relevant download instructions. Installing applications of unknown or unreliable origin can damage your device - Sony Xperia C5 Ultra Dual | Help Guide - Page 45
, even though the internet and MMS settings have been downloaded successfully to your device, refer to the troubleshooting tips for your device at www.sonymobile.com/support/ for network coverage, cellular data, and MMS issues. If STAMINA mode is activated to save power, all cellular data traffic - Sony Xperia C5 Ultra Dual | Help Guide - Page 46
services. To View Downloaded it manually to displayed in the status bar once you are connected. To search for new available networks, tap , then tap Refresh. If you cannot connect to a Wi-Fi network successfully, refer to the relevant troubleshooting tips for your device at www.sonymobile.com/support - Sony Xperia C5 Ultra Dual | Help Guide - Page 47
To Add a Wi-Fi Network Manually 1 From your Homescreen, tap access point away from any potential obstructions or interference. • Don't cover the Wi-Fi antenna area of your device (the highlighted area in Detailed network information is displayed. 47 This is an internet version of this publication. © Print - Sony Xperia C5 Ultra Dual | Help Guide - Page 48
Find and tap Settings > Wi-Fi. 3 Tap . The MAC address is displayed in the list. WPS WPS (Wi-Fi Protected Setup™) is a wireless networking not already on. 4 Tap > Advanced > WPS PIN Entry. 5 On the WPS-supported device, enter the PIN that appears on your device. Sharing your mobile data connection - Sony Xperia C5 Ultra Dual | Help Guide - Page 49
the slider beside USB tethering to the right, then tap OK if prompted. is displayed in the status bar once you are connected. 6 To stop sharing your data then follow the relevant instructions. Alternatively, tap > WPS PIN Entry, then enter the PIN that appears on the WPS-supported device. 49 This is - Sony Xperia C5 Ultra Dual | Help Guide - Page 50
the desired value. You can also enter the data limit manually by tapping on the number displayed beside the line. You receive a warning notification when the amount app background data slider and tap OK. 4 To access more specific settings for the application, tap App settings and make the desired - Sony Xperia C5 Ultra Dual | Help Guide - Page 51
Dual SIM supports the fastest mobile network, such as 3G. Selecting mobile networks Your device supports manually set your device to use a particular mobile network mode for each SIM card, for example, WCDMA or GSM. Different status icons are displayed in the status bar depending on the type or mode - Sony Xperia C5 Ultra Dual | Help Guide - Page 52
Network Selection 1 From your Home screen, tap . 2 Find and tap Settings > More > Mobile networks. 3 Select a SIM card. 4 Tap Service providers. 5 Tap Search mode, then select Automatic. Virtual private networks (VPNs) Use your device to connect to virtual private networks (VPNs), which allow you to - Sony Xperia C5 Ultra Dual | Help Guide - Page 53
Tap Settings > Accounts > Add account, and then select the account you want to add. 3 Follow the instructions to create an account, or sign in if you already have one. To synchronize manually with an online account 1 From your Homescreen, tap > Settings > Accounts. 2 Under Accounts, tap the name of - Sony Xperia C5 Ultra Dual | Help Guide - Page 54
To change the settings of an EAS account 1 From your Homescreen, tap . 2 Tap Email, then tap . 3 Tap Settings and select an EAS account, then change the settings of the EAS account as desired. To set a synchronisation interval for an EAS account 1 From your Homescreen, tap . 2 Tap Email, then tap . - Sony Xperia C5 Ultra Dual | Help Guide - Page 55
status bar downward using two fingers. 2 Tap . To Select which Settings to Display on the Quick Settings Panel 1 Drag the status bar downward, then tap . up or down, even when the screen is locked. To Turn on Vibrate Mode • Press the volume key up or down until appears. To Adjust the Volume - Sony Xperia C5 Ultra Dual | Help Guide - Page 56
your device. 4 To confirm, tap Done. Some applications have their own specific notification sounds, which you can select from the application settings. To Enable Disturb Mode You can set your device to Do not disturb mode and decide how long your device will be in Do not disturb mode manually. You - Sony Xperia C5 Ultra Dual | Help Guide - Page 57
in Do Not Disturb Mode 1 Press the volume key down until appears. 2 Tap , and then adjust the slider beside . Screen settings To Adjust the Screen Brightness Manually Regardless of Lighting Conditions 1 From your Homescreen, tap . 2 Find and tap Settings > Display and tap the Adaptive brightness - Sony Xperia C5 Ultra Dual | Help Guide - Page 58
> Smart backlight control. 3 Drag the slider to the right. Screen Pinning Use screen pinning to set your device to display only the screen for a specific application. For example, if you are playing a game and you accidentally touch the Home navigation key, the screen pinning feature prevents - Sony Xperia C5 Ultra Dual | Help Guide - Page 59
the app needs the permissions and what it uses them for specifically. To dismiss this dialog, tap OK. To deny a large volumes of data are being downloaded. In order to avoid potentially . 4 Select the app for which you want to set the supported links. 5 Set the App links property to Open in this - Sony Xperia C5 Ultra Dual | Help Guide - Page 60
for all applications or services. Daydream Daydream is an interactive screen saver that automatically displays colors, photos, or want to display when the screen saver is active. To Start Daydream Screen Saver Manually 1 From your Homescreen, tap . 2 Find and tap Settings > Display > Daydream - Sony Xperia C5 Ultra Dual | Help Guide - Page 61
date. 6 Tap OK. To Set the Time Manually 1 From your Homescreen, tap . 2 Find and BRAVIA® Engine Sony's Mobile BRAVIA® . To reduce battery consumption, Mobile Display > Image enhancement. 3 Tap the Mobile BRAVIA Engine 2 radio button if it is not already selected. Super-Vivid Mode Super-Vivid mode - Sony Xperia C5 Ultra Dual | Help Guide - Page 62
Display > Image enhancement. 3 Tap the Super-vivid mode radio button if it is not already selected. Enhancing the sound output You can enhance the sound of your device by manually User Accounts Your device supports multiple user accounts so that the owner can allow downloads from sources other than - Sony Xperia C5 Ultra Dual | Help Guide - Page 63
temporarily, you can enable a guest account for that user. In Guest mode, your device starts up as a freshly installed system with only the . 3 Find and tap Settings > Users > Guest. 4 Follow the on-screen instructions to complete the procedure. You can also set up a guest user account from the - Sony Xperia C5 Ultra Dual | Help Guide - Page 64
on devices with multiple users: • Settings that can be changed by any user and affect all users. Examples include language, Wi-Fi, Airplane mode, NFC, and Bluetooth®. • Settings that only affect an individual user account. Examples include automatic data syncing, screen lock, various accounts added - Sony Xperia C5 Ultra Dual | Help Guide - Page 65
tap . 6 Switch between lower-case , upper-case , and caps . For some languages, this key is used to access extra characters in the language. To display the on-screen keyboard to enter text • Tap a text entry field. To use the on-screen keyboard in landscape orientation • When the on-screen keyboard - Sony Xperia C5 Ultra Dual | Help Guide - Page 66
individually. To Change the Gesture Input Settings 1 When the on-screen keyboard is displayed, tap . 2 Tap , then tap Keyboard settings. 3 To activate or position. To use the one-handed keyboard 1 Open the on-screen keyboard in portrait mode, then tap . 2 Tap , then tap One-handed keyboard. 3 To move - Sony Xperia C5 Ultra Dual | Help Guide - Page 67
languages and regions. To Enable Voice Input 1 When the on-screen keyboard is displayed, tap . 2 Tap , then tap Keyboard settings . 3 Drag the you're finished, tap again. The suggested text appears. 4 Edit the text manually if necessary. Editing text You can select, cut, copy and paste text as - Sony Xperia C5 Ultra Dual | Help Guide - Page 68
writing style. There is also a Personalization guide that runs you through the most basic settings . For example, you can select the Xperia™ Chinese keyboard or the Xperia™ Japanese keyboard. To access the on- the Latin alphabet are supported. 1 When the on-screen keyboard is displayed, tap . 2 Tap - Sony Xperia C5 Ultra Dual | Help Guide - Page 69
To Select a Different Keyboard 1 When you enter text using the on-screen keyboard, tap the screen. 2 Select an option. at the bottom-right of To enable more keyboard options, tap More keyboards, then drag the relevant sliders to the right. 69 This is an internet version of this publication. © - Sony Xperia C5 Ultra Dual | Help Guide - Page 70
Calling Making calls You can make a call by manually dialing a phone number, by tapping a number saved 1 From your Home screen, tap . 2 Find and tap . 3 If the call log appears, tap to display the dialpad. 4 Use the dialpad to enter letters or numbers that correspond to the contact you want to call. - Sony Xperia C5 Ultra Dual | Help Guide - Page 71
Receiving Calls If you receive an incoming call when the device is in sleep mode or the screen is locked, the phone application opens in fullscreen format, with incoming call when the screen is active, the incoming call is displayed as a floating notification, that is, in a minimized window that - Sony Xperia C5 Ultra Dual | Help Guide - Page 72
should pass before a call is answered automatically. You can also manually route calls to the answering machine when you are too busy Select a SIM card. 4 Tap Xperia™ Answering Machine > Greetings. 5 Tap Record new greeting and follow the on-screen instructions. To Enable Automatic Answering 1 From - Sony Xperia C5 Ultra Dual | Help Guide - Page 73
an incoming call arrives, tap the upper part of the heads-up notification window where the phone number or the name of the contact is displayed. 2 Tap Response options. 3 Select a predefined message or tap Write new message. To Reject a Second Call with a Text Message 1 When you hear repeated beeps - Sony Xperia C5 Ultra Dual | Help Guide - Page 74
tap . 2 Find and tap . The call log is displayed. 3 To call a number directly from the call log, tap service. You can also forward calls that come in on SIM card 1 to SIM card 2 when SIM card 1 is unreachable, and vice versa. This function is called Dual SIM reachability. You must enable it manually - Sony Xperia C5 Ultra Dual | Help Guide - Page 75
a specific contact directly to voicemail. If you want to block a certain number, you can go to Google Play™ and download applications that support this function. FDN is not supported by all network operators. Contact your network operator to verify if your SIM card or network service supports this - Sony Xperia C5 Ultra Dual | Help Guide - Page 76
Second Call 1 During an ongoing call, tap . The call log is displayed. 2 Tap to display the dialpad. 3 Enter the number of the recipient and tap . The conference call, tap . Voicemail If your subscription includes a voicemail service, callers can leave voice messages for you when you can't answer - Sony Xperia C5 Ultra Dual | Help Guide - Page 77
time you call your voicemail number, your service provider's voicemail system normally prompts you a password. Emergency calls Your device supports international emergency numbers, for example, the active screen lock type is Swipe, tap to display the dialpad, then enter the emergency number and - Sony Xperia C5 Ultra Dual | Help Guide - Page 78
Sony devices, you can use local backups. To Transfer Contacts to Your New Device 1 Search for and download Xperia™ Companion for Windows at http://support.sonymobile.com/tools/xperia-companion/ or Xperia™ Companion for Mac at http://support.sonymobile.com/tools/xperia-companion-mac/ if the software - Sony Xperia C5 Ultra Dual | Help Guide - Page 79
To import contacts from a memory card 1 From your Homescreen, tap , then tap . 2 Press , then tap Import contacts > SD card. 3 Select where to store your contacts. 4 Select the files that you want to import and tap OK. To import contacts using Bluetooth® technology 1 Make sure you have the Bluetooth - Sony Xperia C5 Ultra Dual | Help Guide - Page 80
to display in desired information. 4 When you are done, tap SAVE. Some synchronization services do not allow you to edit contact details. To Associate a Picture add a picture that is saved to an online account, you must download the picture first. To personalize the ringtone for a contact 1 From - Sony Xperia C5 Ultra Dual | Help Guide - Page 81
even if the screen is locked, for example, by a PIN, pattern, or password, emergency personnel can still retrieve your ICE information. 1 Go back to the main Contacts screen 2 View more options 3 Show your medical and personal information as part of the ICE information 4 Medical information 5 ICE - Sony Xperia C5 Ultra Dual | Help Guide - Page 82
tap . 2 Tap ICE - In Case of Emergency. 3 Tap , then tap Settings. 4 Mark the Enable call in ICE checkbox. Some networks and/or service providers may not support ICE calls. Favorites and groups Contacts that you mark as favorites appear under the favorites tab in the Contacts application along with - Sony Xperia C5 Ultra Dual | Help Guide - Page 83
Select an available transfer method and follow the on-screen instructions. To send several contacts at once 1 From your second contact, and the linked contacts are displayed as one contact in the Contacts list Backing up Contacts You can use internal storage, a memory card, or a SIM card to back up - Sony Xperia C5 Ultra Dual | Help Guide - Page 84
To export contacts to a SIM card When you export contacts to a SIM card, not all information may get exported. This is due to memory limitations on SIM cards. 1 From your Homescreen, tap , then tap . 2 Press , then tap Export contacts. 3 Select a SIM card. 4 Mark the contacts you want to export, or - Sony Xperia C5 Ultra Dual | Help Guide - Page 85
provider-dependent. Contact your service provider for more information. 1 Go back to the list of listed as a contact, enter the recipient's number manually. 4 If you want to send a group the message is not yet downloaded, tap and hold the message, then tap Download message. All received messages are - Sony Xperia C5 Ultra Dual | Help Guide - Page 86
. If the recipient is not listed as a contact, enter the recipient's number manually. 5 Edit the message, if necessary, and then tap either of the buttons , tap , and then find and tap . 2 If the message has not been downloaded yet, tap the message. 3 Touch and hold the file that you want to save - Sony Xperia C5 Ultra Dual | Help Guide - Page 87
the delivery report function is turned on, a check mark is displayed in messages that have been successfully delivered. Instant Messaging and Video Hangouts™ requires internet access and a Google™ account. Go to http:// support.google.com/hangouts and click the "Hangouts on your Android" link for - Sony Xperia C5 Ultra Dual | Help Guide - Page 88
Follow the instructions that appear on the screen to complete the setup. For some email services, you may need to contact your email service provider for If the settings for the email account cannot be downloaded automatically, complete the setup manually. 5 When you are finished, tap Next. Sending - Sony Xperia C5 Ultra Dual | Help Guide - Page 89
to view. Email messages with attachments are indicated by . 2 After the email message opens, tap Load. The attachment starts to download. 3 After the attachment finishes downloading, tap View. To Save a Sender's Email Address to Your Contacts 1 Find and tap a message in your email inbox. 2 Tap the - Sony Xperia C5 Ultra Dual | Help Guide - Page 90
To Search for Emails 1 From your Homescreen, tap , and then find and tap Email. 2 If you are using several email accounts, tap and select the account you want to search. If you want to search all your email accounts at once, tap , and then tap Combined inbox. 3 Tap . 4 Enter your search text, and - Sony Xperia C5 Ultra Dual | Help Guide - Page 91
1 View a list of all Gmail accounts and folders 2 Search for email messages 3 List of email messages 4 Write an email message To Learn More about Gmail™ • When the Gmail application is open, tap , and then find and tap Help. 91 This is an internet version of this publication. © Print only for - Sony Xperia C5 Ultra Dual | Help Guide - Page 92
use the Xperia™ Companion software to transfer your media files between the computer and your device. Learn more and download Xperia™ Companion for Windows at http://support.sonymobile.com/tools/xperia-companion/ or Xperia™ Companion for Mac at http://support.sonymobile.com/tools/xperia-companion - Sony Xperia C5 Ultra Dual | Help Guide - Page 93
3 Play a song using the Music application 4 Play all songs in shuffle mode 5 Return to the music player screen To Play a Song Using the Music Application lyrics, and artist information on Wikipedia. To edit music information and download album art 1 From the Music application, tap the Album art, - Sony Xperia C5 Ultra Dual | Help Guide - Page 94
folders 7 Browse all playlists 8 Play a shared music file stored on another device 9 View all subscribed or downloaded podcasts 10 Open the settings menu for the Music application 11 Open the support menu for the Music application To Open the Music Menu 1 From your Homescreen, tap , and then find - Sony Xperia C5 Ultra Dual | Help Guide - Page 95
from the list, then follow the on-screen instructions. You can also share albums and playlists in effects > Equalizer. 2 To adjust the sound manually, drag the frequency band buttons up or Music with TrackID™ Use the TrackID™ music recognition service to identify a song you hear playing in your - Sony Xperia C5 Ultra Dual | Help Guide - Page 96
service may not be supported in all countries or regions or by all networks or service providers. TrackID™ can be connected to music streaming services 1 After a song is recognized by the TrackID™ application, the result is displayed on the TrackID™ homescreen. 2 Scroll to the result you want to view - Sony Xperia C5 Ultra Dual | Help Guide - Page 97
FM radio Listening to the radio The FM radio in your device works like any FM radio. For example, you can browse and listen to FM radio stations and save them as favorites. You must connect a wired headset or headphones to your device before you can use the radio. This is because the headset or - Sony Xperia C5 Ultra Dual | Help Guide - Page 98
Play in speaker. To switch the sound back to the wired headset or headphones, press TrackID™ service are not supported in all countries/regions, or by all networks and/or service providers in mode 1 When the radio is open, press . 2 Tap Enable stereo sound. 3 To listen to the radio in mono sound mode - Sony Xperia C5 Ultra Dual | Help Guide - Page 99
Camera Taking Photos and Recording Videos 1 Front camera flash 2 Front camera lens 3 Switch between the front and main camera 4 Select capturing mode 5 Zoom in or out 6 Main camera screen 7 Camera key - Activate the camera/Take photos/Record videos 8 View photos and videos 9 Shutter button - touch - Sony Xperia C5 Ultra Dual | Help Guide - Page 100
or Recorded Video 1 Find the photo or video you want to delete. 2 Tap the screen to display the toolbar. 3 Tap . 4 Tap Delete to confirm. General camera settings Capturing Modes Manual Manually adjust camera settings such as resolution, white balance, and ISO. Superior auto Optimize your settings to - Sony Xperia C5 Ultra Dual | Help Guide - Page 101
select . 3 To display all styles, tap the Mode Multi-camera mode lets you take a photo that combines images from two different angles and devices. You see two images in the camera viewfinder of your device-one from your own camera and one from a connected Xperia™ device or a Sony camera that supports - Sony Xperia C5 Ultra Dual | Help Guide - Page 102
Multi camera mode 1 Turn 3 Select the application that you want to download, and follow the instructions to complete the installation. Adding Geographical Positions To 4 If you are enabling geotagging, you are prompted to enable Location services if they are not already enabled. Tap OK, then tap the - Sony Xperia C5 Ultra Dual | Help Guide - Page 103
face selected appears inside a colored frame and the photo is taken automatically. 3 If no smile is detected, press the camera key to take the photo manually. Touch Capture Identify a focus area, and then touch the camera screen with your finger. The photo is taken as soon as you release the screen - Sony Xperia C5 Ultra Dual | Help Guide - Page 104
conditions. Cloudy Adjusts the color balance for a cloudy sky. This setting is only available in Manual capturing mode. Still camera settings To adjust the still camera settings 1 Activate the camera. 2 To display all settings, tap . 3 Select the setting that you want to adjust, then edit as desired - Sony Xperia C5 Ultra Dual | Help Guide - Page 105
resolution with 16:9 aspect ratio. Suitable for photos that you want to view on widescreen displays. VGA 640×480(4:3) VGA format with 4:3 aspect ratio. This setting is only available in Manual capturing mode. Self-Timer With the self-timer, you can take a photo without holding the device. Use - Sony Xperia C5 Ultra Dual | Help Guide - Page 106
that you want to capture. This setting is only available in Manual capturing mode. Flash Use the flash to take photos when lighting conditions are poor . Off The Scene Selection feature is off and you can take photos manually. Soft skin Take portraits using an enhanced beauty effect. Soft snap Use - Sony Xperia C5 Ultra Dual | Help Guide - Page 107
Manual capturing mode. Video camera settings To adjust the video camera settings 1 Activate the camera. 2 Swipe to . 3 To display specific recording environment. Off The Scene selection feature is off and you can shoot videos manually or use a support. Turn off night mode when lighting conditions are - Sony Xperia C5 Ultra Dual | Help Guide - Page 108
The recording time of this video format is limited so that video files can fit in a multimedia message. These settings are only available in Manual capturing mode. Object Tracking When you select an object by touching it in the viewfinder, the camera tracks it for you. Smile Shutter™(video) Use the - Sony Xperia C5 Ultra Dual | Help Guide - Page 109
the slideshow. To Play a Video 1 In Album, find and tap the video you want to play. 2 Tap . 3 If the playback controls are not displayed, tap the screen to display them. To hide the controls, tap the screen again. 109 This is an internet version of this publication. © Print only for private use. - Sony Xperia C5 Ultra Dual | Help Guide - Page 110
a contact, then edit the photo as desired. 3 Tap Save. To use a photo as wallpaper 1 When you are viewing a photo, tap the screen to display the toolbars, then tap > Use as > Wallpaper. 2 Follow the instructions on the screen. To rotate a photo 1 When you are viewing a photo, tap the screen to - Sony Xperia C5 Ultra Dual | Help Guide - Page 111
1 When you are viewing a face in full-screen view, tap the screen to display the toolbars, then tap > Edit name tags. 2 Tap OK. 3 Tap the Special Effects to a Photo 1 When you are viewing a photo, tap the screen to display the toolbars, and then tap . 2 If prompted, select Photo editor. 3 Tap , - Sony Xperia C5 Ultra Dual | Help Guide - Page 112
a copy of the edited photo, tap Save. To Set the Saturation Level of Colors in a Photo 1 When you are viewing a photo, tap the screen to display the toolbars, then tap . 2 If prompted, select Photo editor. 3 Tap , then select an option. 4 To save a copy of the edited photo, tap Save. Editing videos - Sony Xperia C5 Ultra Dual | Help Guide - Page 113
Homescreen, tap . 2 Find and tap Album, and then tap . 3 Tap the desired online service, and then follow the on-screen instructions to get started. All available online albums that you have uploaded to the service are displayed. 4 Tap any album to view its content, and then tap a photo in the album - Sony Xperia C5 Ultra Dual | Help Guide - Page 114
corner, for example, . To view all photos in the group, tap the cover photo and then tap one of the thumbnails at the bottom of the screen. To the Geotag of a Photo 1 When you are viewing a photo, tap the screen to display the toolbars. 2 Tap , and then tap Add geotag or Edit geotag to open the - Sony Xperia C5 Ultra Dual | Help Guide - Page 115
To Change the Map View • When viewing the map in Album, tap , and then switch between Classic view and Satellite view. 115 This is an internet version of this publication. © Print only for private use. - Sony Xperia C5 Ultra Dual | Help Guide - Page 116
home screen menu 2 Display the most recently played video 3 Drag the left edge of the screen to the right to browse all downloaded and saved videos 4 View to play saved or downloaded video files 7 View menu options of a video 8 Scroll up or down to view content Sony Entertainment Network with PS - Sony Xperia C5 Ultra Dual | Help Guide - Page 117
the 40 page. • If you have a PC or an Apple® Mac® computer, use the Xperia™ Companion software to organize content and transfer video files to your device. Managing video content To Get Movie Information Manually 1 Make sure your device has an active data connection. 2 When a video is playing, tap - Sony Xperia C5 Ultra Dual | Help Guide - Page 118
the function. To Manually Create a Highlight service. Sony Entertainment Network with PS Video is not available in every market. Additional terms and conditions apply. To Get Started with PS Video 1 From your Homescreen, tap . 2 Find and tap , then follow the on-screen instructions - Sony Xperia C5 Ultra Dual | Help Guide - Page 119
TV Screen 1 TV: Follow the instructions in the User Guide of your TV to turn on the support Screen mirroring, you may need to purchase a wireless display adapter separately. Also, when using Screen mirroring, do not cover the same wireless network and can be Sony TVs or speakers, or products that are - Sony Xperia C5 Ultra Dual | Help Guide - Page 120
connect to your device. The steps for accessing media on your device using a DLNA™ client differ between client devices. Refer to your client device User guide for more information. If your device is inaccessible to a client on the network, check if your Wi-Fi network is working. You can also access - Sony Xperia C5 Ultra Dual | Help Guide - Page 121
software may be required to set up game controllers, USB audio and USB Ethernet accessories. Sony does not guarantee that all USB accessories are supported more information about a product or service as well as tags that activate certain detection area is located on the back of the device. Hold your - Sony Xperia C5 Ultra Dual | Help Guide - Page 122
be enabled even when the device is switched off. Note that not all devices support this feature. To Turn on the NFC Function 1 From your Homescreen, tap . transfer is done, the music file is saved on the receiving device and displayed on its screen. To Share a Photo or Video with Another Device Using - Sony Xperia C5 Ultra Dual | Help Guide - Page 123
area touches it. Your device scans the tag and displays the content collected. Tap the content of the Sony, such as a speaker or a headphone. When establishing this kind of connection, refer to the User Guide between. In some cases you have to manually pair your device with other Bluetooth® devices - Sony Xperia C5 Ultra Dual | Help Guide - Page 124
time, you may need to enter a passcode. Your device will automatically try the generic passcode 0000. If this does not work, refer to the User guide for your Bluetooth® device to get the device passcode. You do not need to re-enter the passcode the next time you connect to a previously - Sony Xperia C5 Ultra Dual | Help Guide - Page 125
To Send Items Using Bluetooth® 1 Receiving device: Make sure the Bluetooth® function is turned on and that the device is visible to other Bluetooth® devices. 2 Sending device: Open the application which contains the item that you want to send, and scroll to the item. 3 Depending on the application - Sony Xperia C5 Ultra Dual | Help Guide - Page 126
need to enable location services. You may incur data connection charges when you connect a clear view of the sky. Stand still and don't cover the GPS antenna (the highlighted area in the image). GPS about how to use this application, go to http://support.google.com and click the "Maps for mobile" link - Sony Xperia C5 Ultra Dual | Help Guide - Page 127
also be notified by alarms, if alarms are activated. Turning on Airplane mode reduces battery consumption. To Turn on Airplane Mode 1 From your Homescreen, tap . 2 Find and tap Settings > More. 3 Drag the slider beside Airplane mode to the right. 127 This is an internet version of this publication - Sony Xperia C5 Ultra Dual | Help Guide - Page 128
signed in to and synchronized your device with one or several online accounts that include calendars, for example, your Google™ account or Xperia™ with Facebook account, then calendar events from these accounts will also appear in the Calendar application. You can select which calendars you want - Sony Xperia C5 Ultra Dual | Help Guide - Page 129
to add. For more information about how to enable location services, see Using Location Services on the 126 page. To change weather forecast settings in does not sound if your device is turned off. The alarm time format displayed is the same as the format you select for your general time settings, - Sony Xperia C5 Ultra Dual | Help Guide - Page 130
8 Add a new alarm To Set a New Alarm 1 From your Homescreen, tap . 2 Find and tap Clock. 3 Tap . 4 Tap Time and select the desired value. 5 Tap OK. 6 If desired, edit other alarm settings. 7 Tap Save. To snooze an alarm when it sounds • Tap Snooze. To Turn Off an Alarm When It Sounds • Drag to the - Sony Xperia C5 Ultra Dual | Help Guide - Page 131
To Set the Side Keys Behavior 1 Find and tap Clock, and then select the alarm you want to edit. 2 Tap Side keys behavior, and then select the desired behavior of side keys when they are pressed during the alarm. 3 Tap Save. 131 This is an internet version of this publication. © Print only for - Sony Xperia C5 Ultra Dual | Help Guide - Page 132
Accessibility > Color correction. 3 Tap the slider. 4 Tap Correction mode, and then select the appropriate color sensitivity. Color correction is currently an alternate homescreen that displays your most used applications and includes speed dials to quickly call specific contacts. It also features - Sony Xperia C5 Ultra Dual | Help Guide - Page 133
Android device. TalkBack describes the user interface and reads out software errors, notifications, and messages. To Enable TalkBack 1 From or language disabilities to communicate using a TTY device or a relay service. To Enable TTY Mode 1 From your Homescreen, tap . 2 Find and tap Settings > - Sony Xperia C5 Ultra Dual | Help Guide - Page 134
on your device to browse User Guides, troubleshooting guides, and to find information about software updates and other product-related information. To Access the Support Application 1 From your Home screen, tap . 2 Find and tap , then select the required support item. Connect to the internet when - Sony Xperia C5 Ultra Dual | Help Guide - Page 135
memory. For more information, see Backing Up and Restoring Content on page 41. If your device fails to turn on or you want to reset your device's software, you can use Xperia™ Companion to repair your device. For more information on using Xperia™ Companion, see Xperia™ Companion on page 39. If - Sony Xperia C5 Ultra Dual | Help Guide - Page 136
Xperia™ software or after you performed a software repair or a factory data reset, try forcing the device to shut down then try turning it back on. If the problem www.sonymobile.com/recycle/. Legal information Sony E5533/E5563 This User guide is published by Sony Mobile Communications Inc. or its - Sony Xperia C5 Ultra Dual | Help Guide - Page 137
the software's ability to use WMDRM to play or copy protected content. Revocation does not affect unprotected content. When you download YOUR DEVICE BY ANY OF THE METHODS DESCRIBED IN THIS USER GUIDE OR DOCUMENTATION. IN NO EVENT SHALL SONY MOBILE OR ITS SUPPLIERS' TOTAL LIABILITY TO YOU FOR ANY
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User guide
Xperia
™
C5 Ultra Dual
E5533/E5563