Sony Xperia XA Ultra Help Guide
Sony Xperia XA Ultra Manual
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- Sony Xperia XA Ultra | Help Guide - Page 1
User guide Xperia™ XA Ultra F3212/F3216 - Sony Xperia XA Ultra | Help Guide - Page 2
Icons in the status bar 29 Applications overview 30 Battery and Maintenance 33 Charging Your Device 33 Battery and Power Management 34 Updating your device 36 Maintenance Using a Computer 37 Storage and memory 38 Backing Up and Restoring Content 40 Downloading applications 43 Downloading - Sony Xperia XA Ultra | Help Guide - Page 3
settings 54 Accessing settings 54 Volume settings 54 Do Not Disturb Mode 55 Screen settings 56 Application settings 57 Resetting Your Applications 58 Screen Saver 59 Language Settings 60 Date and time 60 Super-Vivid Mode 60 Enhancing the Sound Output 60 Multiple User Accounts 61 Typing - Sony Xperia XA Ultra | Help Guide - Page 4
Transferring contacts 75 Backing up contacts 76 Adding Medical and Emergency Contact Information 76 Favorites 77 Sending contact information 77 Avoiding Duplicate Entries in the Contacts Application 78 Messaging - Sony Xperia XA Ultra | Help Guide - Page 5
112 Connectivity 114 Mirroring the Screen of Your Device Wirelessly on a TV 114 Displaying files on another device using Display Size 127 Color Correction 127 TalkBack 128 Mono Audio 128 TTY (Teletypewriter) Mode 128 Switch Access 128 Support and Legal 130 Support Application 130 Xperia - Sony Xperia XA Ultra | Help Guide - Page 6
Getting started About this User guide This is the Xperia™ XA Ultra User Guide for the Android™ 7.0 screen, tap . 2 Find and tap . The device model number and name are displayed. Limitations to Services and Features Some of the services and features described in this User Guide may not be supported - Sony Xperia XA Ultra | Help Guide - Page 7
. Main microphone 11. Charger/USB cable port 12. Main loudspeaker 13. Main camera lens 14. Main camera light 15. Second microphone 16. Wi-Fi/Bluetooth/GPS antenna area 17. Nano SIM/Memory card slot cover 18. NFC™ detection area Assembly Your device only supports nano SIM cards. The nano SIM cards - Sony Xperia XA Ultra | Help Guide - Page 8
for your Xperia™ model. The use of third-party screen protection accessories may prevent your device from working correctly by covering sensors, lenses, speakers, or microphones and can invalidate the warranty. Starting Your Device for the First Time It is recommended that you charge the battery for - Sony Xperia XA Ultra | Help Guide - Page 9
Your Xperia™ device from Sony runs on the Android™ platform developed by Google™. A range of Google™ applications and services is screen instructions to create a Google™ account, or sign in if you already have an account. You can also sign in to or create a Google™ account from the setup guide - Sony Xperia XA Ultra | Help Guide - Page 10
several security options, strongly recommended in case of loss or theft. These options are as follows: • Set a secure screen lock on your device using a your screen before you are allowed to perform a Factory Data Reset. Protection by my Xperia If you remotely reset your device using this service, - Sony Xperia XA Ultra | Help Guide - Page 11
Screen Lock Password 1 From your Home screen, tap . 2 Find and tap Settings > Lock screen & security > Screen lock > Password. 3 Choose an option and follow the instructions Lock is enabled you still need to unlock your device manually after restarting, and after leaving the device inactive for 4 - Sony Xperia XA Ultra | Help Guide - Page 12
charging screen, tap . 3 Find and tap Settings > Lock screen & security > Trust agents. 4 Tap the Smart Lock (Google) slider to enable the function. 5 Tap the back screen, tap . 2 Find and tap Settings > Lock screen & security > Smart Lock > Trusted voice. 3 Follow the instructions it manually if - Sony Xperia XA Ultra | Help Guide - Page 13
-screen instructions. 5 To remove a paired device, select it from the list and tap REMOVE TRUSTED DEVICE Making Sure You're Secure when Using Trusted Devices Different Bluetooth® devices support different Bluetooth® standards and security capabilities. There's a chance someone could keep your Xperia - Sony Xperia XA Ultra | Help Guide - Page 14
location. To Edit a Custom Place 1 From your Home screen, tap . 2 Find and tap Settings > Lock screen & security > Smart Lock > Trusted places. 3 Select address, tap the address. 6 To fine-tune the location, tap the back arrow next to the address, drag the location pin to the desired location, - Sony Xperia XA Ultra | Help Guide - Page 15
supplied by your service provider. To Set Up a SIM Card Lock 1 From the Homescreen, tap . 2 Find and tap Settings > Lock screen & security > Dual SIM reachability. You must enable it manually. See Forwarding Calls on the 69 page. To enable or disable the use of two SIM cards 1 From the Home screen - Sony Xperia XA Ultra | Help Guide - Page 16
number. You may require it, for example, when you access the Xperia™ Care support service to register your device. Also, if your device is stolen, SIM/memory card slot cover. 2 Remove the SIM card tray. 3 Drag the strip outward using your fingernail. The IMEI numbers are displayed on the strip. You - Sony Xperia XA Ultra | Help Guide - Page 17
disturb mode. • Remotely lock the device and make the device display your contact details to anyone who finds it. • Remotely clear the internal and external memory of the device as a last resort. If you've cleared the internal memory of the device using the "Protection by my Xperia" web service, you - Sony Xperia XA Ultra | Help Guide - Page 18
• Open or select an item. • Mark or unmark a checkbox or option. • Enter text using the on-screen keyboard. Touching and holding • Move an item. • Activate an item-specific menu. • Activate selection mode, for example, to select several items from a list. Pinching in and out • Zoom in or out on web - Sony Xperia XA Ultra | Help Guide - Page 19
or on a web page. You can stop the scrolling movement by tapping the screen. Locking and Unlocking the Screen When your device is on and left idle for a set period of time, the screen darkens to save battery power and locks automatically. This lock prevents unwanted actions on the touchscreen when - Sony Xperia XA Ultra | Help Guide - Page 20
dot shows the pane that is currently displayed. 1 Welcome to Xperia™ widget - Tap to open the widget and select a task such as copying content from your old device or setting up Xperia™ services 2 Dots - Represents the number of Homescreen panes To go to the Home screen • Press . To browse the Home - Sony Xperia XA Ultra | Help Guide - Page 21
Search & Now is enabled, the left-most pane is reserved for this service and the main Homescreen pane cannot be changed. For more information, see Google 2 Tap Icon size, then select an option. Application screen The Application screen, which you open from the Homescreen, contains the applications - Sony Xperia XA Ultra | Help Guide - Page 22
between all recently used applications. The navigation keys are the Back key, the Home key, and the Recent apps key. You can also pop open two applications on the screen at once using the split screen mode, if the application supports multi-window function. Some applications get closed when you - Sony Xperia XA Ultra | Help Guide - Page 23
- Exit an application and go back to the Homescreen 5 Back key - Go back to the previous screen within an application or close the the application, tap . Menus are not available in all applications. Split Screen Mode Split screen mode enables you to view two applications at once, for example, if you - Sony Xperia XA Ultra | Help Guide - Page 24
5 Home key - Go back to the Homescreen 6 Back key - Go back to the previous screen within an application or close the application Not all applications support split screen mode. To Use Split-Screen Mode 1 Make sure that the two applications that you want to use in Split Screen mode are open and - Sony Xperia XA Ultra | Help Guide - Page 25
the new folder name and tap DONE. Background and Themes Your device comes with a default background, but you can adapt the Home screen and Lock screen to your own style using wallpapers and themes featuring different colors and patterns. 25 This is an Internet version of this publication. © Print - Sony Xperia XA Ultra | Help Guide - Page 26
of the other elements of your Homescreen and Lockscreen. Live wallpapers add visual effects to your interactions with the touch screen, letting the display change dynamically. Themes can include a wallpaper, a screensaver, title bars, and a sound scheme that all fit together to create a unique look - Sony Xperia XA Ultra | Help Guide - Page 27
To Open or Close the Notification Panel 1 To open the Notification panel, drag the status bar downward, or simply doubletap it. 2 To close the Notification panel, drag or flick the panel upward. After opening the Notification panel, you can access the Quick Settings panel by dragging the status bar - Sony Xperia XA Ultra | Help Guide - Page 28
pattern set up as your screen lock in order for this setting to be available. Contents hidden is displayed on the lockscreen when sensitive be disabled manually. When the notification light is disabled, it only lights up when there is a battery status warning, such as when the battery level falls - Sony Xperia XA Ultra | Help Guide - Page 29
status The battery is charging Airplane mode is activated The Bluetooth® function is activated The microphone is muted The speakerphone is on Do Not Disturb mode is activated Vibrate mode An alarm is set GPS is activated Synchronization is ongoing Problem with sign-in or synchronization Depending - Sony Xperia XA Ultra | Help Guide - Page 30
A software update is available System updates are available Downloading system updates Tap to install the downloaded system updates STAMINA mode is activated Ultra STAMINA mode is activated Screenshot captured Video chat with friends using the Hangouts™ application A song is playing The radio is on - Sony Xperia XA Ultra | Help Guide - Page 31
your device, and get exclusive access to unique content available only with Xperia™ devices. View your current location, find other locations, and plan routes play music and audio books. Make phone calls by dialing the number manually or by using the smart dial function. View news stories from News - Sony Xperia XA Ultra | Help Guide - Page 32
Optimize settings to suit your own requirements. Use the Support application to access the User guide and troubleshooting information, plus tips and tricks. Use the Video included on your device or may not be supported by all networks or service providers in all areas. 32 This is an Internet version of - Sony Xperia XA Ultra | Help Guide - Page 33
this time, the screen may remain completely dark, not showing the charging icon. Also note that it can take up to 4 hours for a completely drained battery to charge fully. Your device has an embedded, rechargeable battery that can only be replaced by an authorized Sony repair center. You should - Sony Xperia XA Ultra | Help Guide - Page 34
services that have consumed battery power since the last charging cycle. Tap an item to get information on how to reduce its battery consumption. To view battery consumption for applications 1 From your Home screen, tap . 2 Find and tap Settings > Apps. 3 Select an application and review its battery - Sony Xperia XA Ultra | Help Guide - Page 35
in as the owner, that is, the primary user, to activate or deactivate Ultra STAMINA mode. To activate Ultra STAMINA mode 1 From your Home screen, tap . 2 Find and tap Settings > Battery. 3 Tap Ultra STAMINA mode, and then tap Activate. 4 Confirm to activate. You cannot exempt applications from being - Sony Xperia XA Ultra | Help Guide - Page 36
manually Guide. The Android version might not be affected after an update. For more information about software updates, go to http://support Xperia™ device has less than 500 MB of free internal memory available, you do not receive any information about new software. In this case service Home screen, tap - Sony Xperia XA Ultra | Help Guide - Page 37
follow the on-screen installation instructions. Be sure that you are using the micro USB cable that came with your device and that it is properly connected to the device and computer. Maintenance Using a Computer Xperia™ Companion Xperia™ Companion is a software service which provides a collection - Sony Xperia XA Ultra | Help Guide - Page 38
Xperia™ model and be sure it is completely dry. USB Connection Mode You can use the Transfer files connection mode for managing files and updating device software. This USB mode is used with Microsoft® Windows® computers. Charging at www.sonymobile.com/support/. Improving Memory Performance Your - Sony Xperia XA Ultra | Help Guide - Page 39
Stop Applications and Services from Running 1 From your Home screen, tap . 2 Find and tap Settings > Apps. 3 Select an application or service, and then tap slider beside Smart cleaner. You can also modify, copy or delete files manually if you go to Settings > Storage & memory > > Advanced > Storage - Sony Xperia XA Ultra | Help Guide - Page 40
computer detects your device. Make sure to select Transfer files mode on your device. 3 Click on Backup on the Xperia™ Companion main screen. 4 Follow the on-screen instructions to back up data from your device. If you do not have Xperia™ Companion installed, you are requested to install it when you - Sony Xperia XA Ultra | Help Guide - Page 41
your Google™ account. 2 From your Home screen, tap . 3 Find and tap Settings > Backup & reset. 4 Under Xperia™ Backup & restore, tap More. 5 Tap Manual backup, then select a backup destination and the data you want to back up. 6 Tap Backup. 7 After the data is backed up, tap Finish. To Edit a Backup - Sony Xperia XA Ultra | Help Guide - Page 42
Xperia Backup & Restore service, make sure you have signed in to your Google™ account. 2 From your Home screen, tap . 3 Find and tap Settings > Backup & reset. 4 Under Xperia . Backing Up Data With the Google Backup & Restore Application Using the Google Backup & restore application, you can back up - Sony Xperia XA Ultra | Help Guide - Page 43
over Wi-Fi to limit data traffic charges. For more information, see Updating your device To Download an Application from Google Play™ 1 From the Home screen, tap . 2 Find and tap Play Store. 3 Find to view its details, and follow the instructions to complete the installation. Some applications may - Sony Xperia XA Ultra | Help Guide - Page 44
.com/support/ for network coverage, cellular data, and MMS issues. • If the Battery time preferred setting of STAMINA mode is activated to save power, all cellular data traffic gets paused when the screen is off. If this causes connection problems, try excluding some applications and services from - Sony Xperia XA Ultra | Help Guide - Page 45
the relevant password. is displayed in the status bar once you are connected. To search for new available networks, tap , then tap Refresh. If you cannot connect to a WiFi network successfully, refer to the relevant troubleshooting tips for your device at www.sonymobile.com/support/. 45 This is an - Sony Xperia XA Ultra | Help Guide - Page 46
network manually 1 From your Home screen, from any potential obstructions or interference. • Don't cover the Wi-Fi antenna area of your device (the are currently connected to. Detailed network information is displayed. To Add a Wi-Fi Sleep Policy 1 From the Home screen, tap . 2 Find and tap Settings - Sony Xperia XA Ultra | Help Guide - Page 47
press the WPS button on the WPS-supported device. To Connect to a Wi-Fi Network Using a WPS PIN 1 From your Home screen, tap . 2 Find and tap Settings screen, tap . 3 Find and tap Settings > More > Tethering & portable hotspot. 4 Tap the USB tethering slider, then tap OK if prompted. is displayed - Sony Xperia XA Ultra | Help Guide - Page 48
disabled. 6 Tap WPS Push Button, then follow the relevant instructions. Alternatively, tap > WPS PIN Entry, then enter the PIN that appears on the WPS-supported device. To rename or secure your Mobile hotspot 1 From the Home screen, tap . 2 Find and tap Settings > More > Tethering & portable hotspot - Sony Xperia XA Ultra | Help Guide - Page 49
, you can also set data usage warnings and limits to avoid additional charges. If you are using a device that has multiple users, only the over data usage but cannot guarantee the prevention of additional charges. To help reduce data usage 1 From your Home screen, tap . 2 Find and tap Settings > Data - Sony Xperia XA Ultra | Help Guide - Page 50
if you move out of range of the manually selected network. To activate automatic network selection 1 From your Home screen, tap . 2 Find and tap Settings > More > Mobile networks. 3 Select a SIM card. 4 Tap Service providers > Search mode, then select Automatic. Virtual private networks (VPNs) Use - Sony Xperia XA Ultra | Help Guide - Page 51
need to access intranets and other internal services when they are outside of the VPN to add. 5 Enter your VPN settings. 6 Tap SAVE. To connect to a virtual private network 1 From your Home screen, tap . 2 Find and tap Settings > More > VPN. 3 In the list of available networks, tap the VPN that - Sony Xperia XA Ultra | Help Guide - Page 52
to add. 3 Follow the instructions to create or sign in to an account. To Synchronize Manually With an Online Account 1 From your Home screen, tap > Settings > Accounts up a Microsoft® Exchange ActiveSync® (EAS) account on your Xperia™ device, the EAS security settings may limit the lockscreen type - Sony Xperia XA Ultra | Help Guide - Page 53
To Remove an EAS Account 1 From your Home screen, tap > Settings > Accounts & sync. 2 Tap Exchange ActiveSync, then select the EAS account you want to remove. 3 Tap , then tap Remove account. 4 Tap REMOVE ACCOUNT again - Sony Xperia XA Ultra | Help Guide - Page 54
screen, tap . 2 Find and tap Settings > About phone. To Access the Quick Settings Panel • Drag the status bar downward using two fingers. To select settings to display volume key up or down, even when the screen is locked. To Turn on Vibrate Mode • Press the volume key up or down until appears. To - Sony Xperia XA Ultra | Help Guide - Page 55
Disturb Mode You can set your device to Do not disturb mode and decide how long your device will be in Do not disturb mode manually. You Sound mode. To activate Do not disturb mode, press the volume key down when in vibrate mode. To schedule Do not disturb mode time intervals 1 From your Home screen, - Sony Xperia XA Ultra | Help Guide - Page 56
disturb > Priority only allows. 3 Tap Calls or Messages. 4 Select an option. Screen settings To Adjust the Screen Brightness Manually Regardless of Lighting Conditions 1 From your Homescreen, tap . 2 Find and tap Settings > Display and tap the Adaptive brightness slider to disable this function, if - Sony Xperia XA Ultra | Help Guide - Page 57
slider and select from the unlock options. Follow the instructions on your device. 5 To disable the function, tap Lock device when unpinning. A pattern, PIN, or password is not mandatory for screen pinning to work. To Pin a Screen 1 Make sure screen pinning is activated on your device. 2 Open an app - Sony Xperia XA Ultra | Help Guide - Page 58
apps to work as intended. In such cases, a dialog will inform you. To Configure Applications 1 From your Home screen, tap . 2 Find and tap app any time you want. To manage app links from the Settings menu 1 From your Home screen, tap . 2 Find and tap Settings > Apps. 3 Tap and find Opening links. 4 - Sony Xperia XA Ultra | Help Guide - Page 59
application default setting is not available for every application or service. Screen Saver Set up an interactive screen saver that automatically displays colours, photos, or a slideshow while your device is docked or charging and the screen is idle. On a device with multiple users, each user can - Sony Xperia XA Ultra | Help Guide - Page 60
From your Home screen, tap . 2 Find and tap Settings > Display > Image enhancement. 3 Tap the Super-vivid mode radio button if it is not already selected. Enhancing the Sound Output You can enhance the sound of your device by manually enabling individual sound settings such as Equalizer and Surround - Sony Xperia XA Ultra | Help Guide - Page 61
up or down. The manual adjustment of sound output settings Multiple User Accounts Your device supports multiple user accounts so screen locks and an icon representing the newly added user appears in the top-right corner. 6 Unlock the screen by swiping upwards. 7 Follow the on-screen instructions - Sony Xperia XA Ultra | Help Guide - Page 62
changed by any user and affect all users. Examples include language, Wi-Fi, Airplane mode, NFC, and Bluetooth®. • Settings that only affect an individual user account. Examples include automatic data syncing, screen lock, various accounts added, and wallpaper. • Settings that are only visible to the - Sony Xperia XA Ultra | Help Guide - Page 63
different punctuation symbols 4 Enter a space 5 Tap to enter a comma 6 Display numbers and symbols 7 Switch between lower case, upper case, and all caps For more information about SwiftKey, go to https://swiftkey.com/. To display the on-screen keyboard to enter text • Tap a text entry field. To use - Sony Xperia XA Ultra | Help Guide - Page 64
To Enter Text Using the Gesture Input Function 1 When the on-screen keyboard is displayed, slide your finger from letter to letter to trace the word you want to write. 2 After you finish entering a word, lift up your finger. A word - Sony Xperia XA Ultra | Help Guide - Page 65
manually, or use the smart dial function to quickly find numbers from your contacts list and call logs. To make a video call, you can use the Hangouts™ video chat application on your device. 1 Go back your Home screen, tap . 2 Find and tap . 3 If the call log appears, tap to display the dialpad. - Sony Xperia XA Ultra | Help Guide - Page 66
you receive an incoming call when the device is in sleep mode or the screen is locked, the phone application opens in fullscreen format, with the screen is active, the incoming call is displayed as a floating notification, that is, in a minimized window that floats at the top of whatever screen is - Sony Xperia XA Ultra | Help Guide - Page 67
seconds should pass before a call is answered automatically. You can also manually route calls to the answering machine when you are too busy to screen instructions. To Enable Automatic Answering 1 From your Home screen, tap . 2 Find and tap Settings > Call. 3 Select a SIM card, then tap Xperia - Sony Xperia XA Ultra | Help Guide - Page 68
Write new message. To Reject a Call With a Text Message When the Screen is Active 1 When an incoming call arrives, tap the heads-up notification window where the phone number or the name of the contact is displayed. 2 Tap RESPONSE OPTIONS. 3 Select a predefined message or tap Write - Sony Xperia XA Ultra | Help Guide - Page 69
screen, tap . 2 Find and tap . 3 Tap a number displayed service. You can also forward calls that come in on SIM card 1 to SIM card 2 when SIM card 1 is unreachable, and vice versa. This function is called Dual SIM reachability. You must enable it manually. To Forward Calls 1 From your Home screen - Sony Xperia XA Ultra | Help Guide - Page 70
to enable the function. 4 Follow the on-screen instructions to complete the procedure. If the Dual SIM reachability function does not work after you enable it, check you have entered the phone numbers correctly for each SIM card. In some cases, the numbers are detected automatically during setup - Sony Xperia XA Ultra | Help Guide - Page 71
a Wi-Fi network. To Activate or Deactivate Call Waiting 1 From your Home screen, tap . 2 Find and tap Settings > Call. 3 Select a SIM card a Second Call 1 During an ongoing call, tap . The call log is displayed. 2 Tap to display the dialpad. 3 Enter the number of the recipient and tap . The first - Sony Xperia XA Ultra | Help Guide - Page 72
service provider and enter it manually. To enter your voicemail number 1 From the Home screen device supports international emergency screen is locked 1 If the active screen lock type is Swipe, swipe up and tap , then tap to display the dialpad. Enter the emergency number, then tap . 2 If your screen - Sony Xperia XA Ultra | Help Guide - Page 73
field. The results list is filtered as you enter each character. To select contacts to display in the Contacts application 1 From your Home screen, tap , then tap . 2 Press , then tap Contacts to display. 3 Select the desired option. If you have synchronized your contacts with another account, that - Sony Xperia XA Ultra | Help Guide - Page 74
want to edit, then tap . 3 Edit the desired information. 4 When you are done, tap SAVE. Some synchronization services do not allow you to edit contact details. To Add a Picture to a Contact 1 From your Home screen, tap , then tap . 2 Tap the contact you want to edit, then tap . 3 Tap , then select - Sony Xperia XA Ultra | Help Guide - Page 75
from your old device, refer to the relevant User guide. Find out more about choosing a transfer method at www.sonymobile.com/support/. To Synchronize Contacts on Your New Device With a Synchronization Account 1 From your Home screen, tap , then tap . 2 Tap , then tap Manage accounts. 3 Select - Sony Xperia XA Ultra | Help Guide - Page 76
. 5 Tap the received file and select where to store your contacts. Backing up contacts You can use internal storage, a memory card, or a SIM card to back up contacts. To export all contacts to internal storage 1 From your Home screen, tap , then tap . 2 Press , then tap Import/export > Export to SD - Sony Xperia XA Ultra | Help Guide - Page 77
Tap Favorites. Sending contact information To Send Your Business Card 1 From your Home screen, tap , then tap . 2 Tap ME. 3 Tap , then tap Share. 4 Select an available transfer method and follow the on-screen instructions. 77 This is an Internet version of this publication. © Print only for private - Sony Xperia XA Ultra | Help Guide - Page 78
Select an available transfer method and follow the on-screen instructions. To Send All Contacts 1 From your Home screen, tap , then tap . 2 Press , then linked contacts are displayed as one contact in the Contacts list. 5 Tap Link to confirm. To Separate Linked Contacts 1 From your Home screen, tap , - Sony Xperia XA Ultra | Help Guide - Page 79
. Contact your service provider for more information. 1 Go back to the list screen, tap , and then find and tap . 2 Tap . 3 Enter the recipient's name or phone number, then select from the suggestions that appear. If the recipient is not listed as a contact, enter the recipient's number manually - Sony Xperia XA Ultra | Help Guide - Page 80
If the recipient is not listed as a contact, enter the recipient's number manually. 5 Edit the message if necessary, then tap either of the buttons you want to delete, then tap > DELETE. To Star a Message 1 From your Home screen, tap , then find and tap . 2 Tap the conversation you want to open. 3 - Sony Xperia XA Ultra | Help Guide - Page 81
settings To Change Your Message Notification Settings 1 From your Home screen, tap , then find and tap . 2 Tap , are turned on, a check mark is displayed for messages that have been successfully delivered. and a Google™ account. Go to http:// support.google.com/hangouts and click the "Hangouts on - Sony Xperia XA Ultra | Help Guide - Page 82
screen, tap . 2 Find and tap Email. 3 Follow the instructions that appear on the screen to complete the setup. For some email services, you may need to contact your email service screen instructions. If the settings for the email account cannot be downloaded automatically, complete the setup manually - Sony Xperia XA Ultra | Help Guide - Page 83
, or tap Create new contact. 4 Edit the contact information, if desired, then tap SAVE. Organizing your email messages To Sort Your Email 1 From your Home screen, tap . 2 Find and tap Email. 3 If you are using several email accounts, tap , then tap and select the account with the inbox you want to - Sony Xperia XA Ultra | Help Guide - Page 84
want to move to the left. 2 Tap Move, then select a folder. Email account settings To Remove an Email Account from Your Device 1 From your Home screen, tap . 2 Find and tap Email. 3 Tap , then tap Settings. 4 Select the account you want to remove. 5 Tap Delete account > OK. To Change the Inbox Check - Sony Xperia XA Ultra | Help Guide - Page 85
1 View a list of all Gmail accounts and folders 2 Search for email messages 3 List of email messages 4 Write an email message To Learn More about Gmail™ • When the Gmail application is open, tap , then find and tap Help & feedback. 85 This is an Internet version of this publication. © Print only for - Sony Xperia XA Ultra | Help Guide - Page 86
the computer and your device. Learn more and download Xperia™ Companion for Windows or Mac at http://support.sonymobile.com/global-en/xperia-companion/. The Music application may not support all music file formats. For more information about supported file formats and the use of multimedia (audio - Sony Xperia XA Ultra | Help Guide - Page 87
or down to view content 3 Play a song using the Music application 4 Play all songs in shuffle mode 5 Return to the music player screen To Play a Song Using the Music Application 1 From your Home screen, tap , then find and tap . 2 Tap . 3 Select a music category. 4 Tap a song to play it. You might - Sony Xperia XA Ultra | Help Guide - Page 88
menu for the Music application 11 Open the support menu for the Music application To Open the Music Menu 1 From your Home screen, tap , then find and tap . 2 Homescreen • When the Music menu is open, tap Home or simply tap on the screen to the right of the menu. To Delete a Song 1 From the Music menu - Sony Xperia XA Ultra | Help Guide - Page 89
album that you want to share. 2 Touch and hold the song title, then tap Share. 3 Select an application from the list, then follow the on-screen instructions. You can also share albums and playlists in the same way. Enhancing the sound To improve the sound quality using the Equalizer 1 Open the Music - Sony Xperia XA Ultra | Help Guide - Page 90
service may not be supported in all countries or regions or by all networks or service providers. TrackID™ can be connected to music streaming services available in your country. To Identify Music Using TrackID™ Technology 1 From your Home screen 2 Touch and hold the screen to display . 3 Tap . To - Sony Xperia XA Ultra | Help Guide - Page 91
frequency band to search for a channel To Listen to the FM Radio 1 Connect a headset or a set of headphones to your device. 2 From your Home screen, tap . 3 Find and tap . The available channels appear as you scroll through the frequency band. When you start the FM radio, available channels appear - Sony Xperia XA Ultra | Help Guide - Page 92
Play in speaker. To switch the sound back to the wired headset or headphones, press TrackID™ service are not supported in all countries or regions, nor by all networks or service providers. mode 1 When the radio is open, press . 2 Tap Enable stereo sound. 3 To listen to the radio in mono sound mode - Sony Xperia XA Ultra | Help Guide - Page 93
and videos 7 Save location 8 Use the shutter button to take photos and record videos 9 Go back 10 Capturing mode settings 11 Flash settings To take a photo from the lock screen 1 To activate the screen, briefly press the power key . 2 To activate the camera, touch and hold . 3 After the camera - Sony Xperia XA Ultra | Help Guide - Page 94
. 2 Tap the screen to display the toolbar. 3 Tap . 4 Tap DELETE to confirm. General camera settings Capturing Modes Overview You can choose from a range of capturing modes and camera apps. Simply swipe left or right on the camera screen to switch between them. Manual Manually adjust camera settings - Sony Xperia XA Ultra | Help Guide - Page 95
Magic beam setting to add a catchlight pattern for the eyes. To Use the Style Portrait Feature 1 Activate the camera. 2 Swipe the screen to select , and then select . 3 To display all styles, tap the style name that is currently selected, for example, Bubble. 4 To add more styles, tap More. 5 Select - Sony Xperia XA Ultra | Help Guide - Page 96
to turn on the self-timer and take self-portraits in Manual and Superior auto capturing modes. Smile Shutter Use Smile Shutter™ technology to photograph a face wireless networks and GPS technology. When appears on the camera screen, Saving location is turned on but the geographical position has - Sony Xperia XA Ultra | Help Guide - Page 97
4 If you are enabling geotagging, you are prompted to enable Location services if they are not already enabled. Tap OK, then tap the Location Touch the screen to choose an area to focus on while taking pictures. Focus only Focus and brightness This function is available in Superior auto mode only. - Sony Xperia XA Ultra | Help Guide - Page 98
mode, adjusts the color balance according to the lighting conditions. You can also adjust the exposure manually in the -2.0 EV to +2.0 EV range. For example, you can increase the image brightness or decrease the overall exposure by tapping the plus or minus controls accordingly when is displayed - Sony Xperia XA Ultra | Help Guide - Page 99
×2160 (16:9) 8-megapixel resolution with 16:9 aspect ratio. Suitable for photos that you want to view on widescreen displays. This setting is only available in Manual capturing mode. 3MP 2048×1536 (4:3) 3-megapixel resolution with 4:3 aspect ratio. Suitable for photos that you want to view on non - Sony Xperia XA Ultra | Help Guide - Page 100
1920×1088 (16:9) 2-megapixel resolution with 16:9 aspect ratio. Suitable for photos that you want to view on widescreen displays. This setting is only available in Manual capturing mode. Self-timer With the self-timer, you can take a photo without holding the device. Use this function to take self - Sony Xperia XA Ultra | Help Guide - Page 101
subject that you want to capture. Touch Adjusts the exposure to the desired part of the subject when you touch the screen. This setting is only available in Manual capturing mode. Flash Use the flash to take photos when lighting conditions are poor or when there is a backlight. The following options - Sony Xperia XA Ultra | Help Guide - Page 102
possible photo. Off The Scene Selection feature is off and you can take photos manually. Soft skin Take portraits using an enhanced beauty effect. Soft snap Use for shooting . These settings are only available in Manual capturing mode. 102 This is an Internet version of this publication. © Print only for - Sony Xperia XA Ultra | Help Guide - Page 103
Video camera settings To Adjust the Video Camera Settings 1 Activate the camera. 2 Swipe the screen to select . 3 To display settings, tap . 4 Select the setting you want to adjust, then make your changes. Video camera settings overview Video resolution Adjust the video resolution for different - Sony Xperia XA Ultra | Help Guide - Page 104
is a backlight. The video flash icon is available on the video camera screen. Note that the video quality can sometimes be better without a light, objects may get blurred. Hold your hand steady, or use a support. Turn off night mode when lighting conditions are good, to improve the video quality. - Sony Xperia XA Ultra | Help Guide - Page 105
to rotate automatically when turned sideways, tap Rotate the contents of the screen under Settings > Display > When device is rotated. The Album application may not support all file formats. For more information about supported file formats and the use of multimedia (audio, image, and video) files - Sony Xperia XA Ultra | Help Guide - Page 106
are not displayed, tap the screen to display them. To hide the controls, tap the screen again. To Pause a Video 1 When a video is playing, tap the screen to display the controls. Album application 9 Open web support 10 View photos from online services 106 This is an Internet version of this publication. - Sony Xperia XA Ultra | Help Guide - Page 107
, tap . 2 Find and tap Album, then tap . 3 Tap the desired online service, and then follow the on-screen instructions to get started. All available online albums that you have uploaded to the service are displayed. 4 Tap any album to view its content, and then tap a photo in the album. 5 Flick left - Sony Xperia XA Ultra | Help Guide - Page 108
an option. 4 To save a copy of the edited photo, tap SAVE. To Adjust the Light Settings for a Photo 1 When you are viewing a photo, tap the screen to display the toolbars, then tap . 2 If prompted, select Photo editor. 3 Tap , then select an option and edit as desired. 4 To save a copy of the edited - Sony Xperia XA Ultra | Help Guide - Page 109
or video. To Unhide a Photo or Video 1 In Album, tap , then tap Hidden. 2 Tap a photo or video that you want to unhide. 3 Tap the screen to display the toolbars, then tap . 4 Tap Don't hide. Viewing Your Photos on a Map Adding location information to photos is referred to as geotagging. You can view - Sony Xperia XA Ultra | Help Guide - Page 110
view it in full screen To Add or Edit the Geotag of a Photo 1 When you are viewing a photo, tap the screen to display the toolbars. 2 the group, tap the cover photo, then tap one of the thumbnails at the bottom of the screen. To View Geotagged Photos on a Globe 1 From your Home screen, tap . 2 Find - Sony Xperia XA Ultra | Help Guide - Page 111
content. The application also serves as a TV program guide to show detailed program information and related content, including the home screen menu, then tap Add device. 3 Select the home device from the list. 4 Enter the registration number shown on the home device and follow the instructions to - Sony Xperia XA Ultra | Help Guide - Page 112
screen to display the controls. 2 Tap , and then tap Share. 3 Tap the application you want to use to share the selected video, then follow the instructions and videos. You can create Highlight Movies by selecting photos and videos manually. If you log in to a Facebook account, you can create - Sony Xperia XA Ultra | Help Guide - Page 113
Auto creating slider to enable or disable the function. To Manually Create a Highlight Movie 1 From your Home screen, tap . 2 Find and tap Movie Creator. 3 Tap If you are not logged in to Facebook yet, follow the on-screen instructions. 5 Tap , then scroll down to browse your Facebook events. 6 Choose - Sony Xperia XA Ultra | Help Guide - Page 114
TV Screen 1 TV: Follow the instructions in the User Guide of your TV to turn on the Screen mirroring function. 2 Your device: From your Home screen, tap . 3 Find and tap Settings > Device connection > Screen mirroring. 4 Tap Start. 5 Tap OK and select a device. Your TV must support Screen mirroring - Sony Xperia XA Ultra | Help Guide - Page 115
connector of the USB accessory to your device. 2 From your Home screen, tap . 3 Find and tap Settings > Device connection > USB Connectivity. Sony does not guarantee that all USB accessories with a micro USB connector are supported by your device. 115 This is an Internet version of this publication - Sony Xperia XA Ultra | Help Guide - Page 116
tags that give you more information about a product or service, as well as tags that activate certain functions on . Not all devices support this feature. To Enable or Disable the NFC Function 1 From your Home screen, tap . 2 Find device and displayed on its screen. 116 This is an Internet version of - Sony Xperia XA Ultra | Help Guide - Page 117
it. You can then tap to pause the track. The transfer works whether the track is playing or paused. 5 Make sure the track is displayed on full screen. 6 Hold your device and the receiving device close to each other so the NFC detection areas of each device touch. When the devices connect - Sony Xperia XA Ultra | Help Guide - Page 118
Sony, such as a speaker or a headphone. When establishing this kind of connection, refer to the User Guide objects in between. In some cases, you have to manually pair your device with other Turn the Bluetooth® Function On or Off 1 From your Home screen, tap . 2 Find and tap Settings > Bluetooth. 3 - Sony Xperia XA Ultra | Help Guide - Page 119
the device you want to pair with has the Bluetooth® function activated and is visible to other Bluetooth devices. 2 From your device's Home screen, tap . 3 Find and tap Settings > Bluetooth. 4 Tap the Bluetooth slider to enable the function. A list of the available Bluetooth devices appears. 5 Tap - Sony Xperia XA Ultra | Help Guide - Page 120
To View Files You Have Received Using Bluetooth® 1 From your Home screen, tap . 2 Find and tap Settings > Bluetooth. 3 Press and select Show received files. 120 This is an Internet version of this publication. © Print only for private use. - Sony Xperia XA Ultra | Help Guide - Page 121
see NFC on page 116. NFC-initiated payments are only supported when an NFC-enabled SIM card is inserted in SIM card slot 1. Also, mobile payment services may not be available in your region. To Manage Payment Services 1 From your Home screen, tap . 2 Find and tap Settings > More > Tap & pay. A list - Sony Xperia XA Ultra | Help Guide - Page 122
device to find out where you are, you need to enable location services. You may incur data connection charges when you connect to the internet from your device. To Enable or Disable Location Services 1 From your Home screen, tap . 2 Find and tap Settings > Location, then tap the slider to enable - Sony Xperia XA Ultra | Help Guide - Page 123
You may incur additional charges when you activate data roaming. It is recommended to check the relevant data transmission charges in advance. If mode reduces battery consumption. To Enable or Disable Airplane Mode 1 From your Home screen, tap . 2 Find and tap Settings > More. 3 Tap the Airplane mode - Sony Xperia XA Ultra | Help Guide - Page 124
any sound saved on your device as the alarm signal. The alarm does not sound if your device is turned off. The alarm time format displayed is the same as the format you select for your general time settings, for example, 12-hour or 24-hour. 1 Access the alarms tab 2 Access - Sony Xperia XA Ultra | Help Guide - Page 125
3 Access the stopwatch function 4 Access the timer function 5 View option for the current tab 6 Open date and time settings for the clock 7 Turn an alarm on or off 8 Add a new alarm To Set a New Alarm 1 From your Homescreen, tap . 2 Find and tap Clock. 3 Tap . 4 Tap Time and select the - Sony Xperia XA Ultra | Help Guide - Page 126
To Activate the Vibrate Function for an Alarm 1 Find and tap Clock, then tap the alarm that you want to edit. 2 Tap the Vibrate slider to enable or disable the function. 3 Tap SAVE. To Set the Side Keys Behavior 1 Find and tap Clock, and then select the alarm you want to edit. 2 Tap Side keys - Sony Xperia XA Ultra | Help Guide - Page 127
the area by dragging it with two or more fingers. 4 To exit zoom mode, tap the area three times again. With certain applications, you can also zoom size option to increase the default size of text displayed on your device. To Set Font Size 1 From your Home screen, tap . 2 Find and tap Settings > - Sony Xperia XA Ultra | Help Guide - Page 128
a TTY device or a relay service. To enable TTY mode 1 From your Home screen, tap . 2 Find and tap Settings > Call. 3 Choose a SIM card, then tap Accessibility > TTY mode. 4 Select the applicable TTY mode. Switch Access With Switch Access, you can interact with your Xperia™ device using one or more - Sony Xperia XA Ultra | Help Guide - Page 129
To Enable or Disable Switch Access 1 From your Home screen, tap . 2 Find and tap Settings > Accessibility > Switch Access. 3 Tap the slider to enable or disable the function, then tap OK. 129 This is an Internet version of this publication. © Print only for private use. - Sony Xperia XA Ultra | Help Guide - Page 130
on your device to browse User Guides, troubleshooting guides, and to find information about software updates and other product-related information. To Access the Support Application 1 From your Home screen, tap . 2 Find and tap , then select the required support item. Connect to the internet when - Sony Xperia XA Ultra | Help Guide - Page 131
damage to your device, do not interrupt a factory data reset procedure. 1 Back up any important data that is saved on the internal memory of your device Software If you forget your screen unlock password, PIN, or pattern, you can use the device repair feature in Xperia™ Companion to erase the - Sony Xperia XA Ultra | Help Guide - Page 132
the Xperia™ Companion software on the computer and click on Software repair on the main screen. 3 Follow the instructions that appear on the screen to reinstall www.sonymobile.com/recycle/. Legal information Sony F3212/F3216 This User Guide is published by Sony Mobile Communications Inc. or its - Sony Xperia XA Ultra | Help Guide - Page 133
MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS and Thomson. SONY MOBILE WILL NOT BE LIABLE FOR ANY LOSS, DELETION AND/OR DATA DEVICE BY ANY OF THE METHODS DESCRIBED IN THIS USER GUIDE OR DOCUMENTATION. IN NO EVENT SHALL SONY MOBILE OR ITS SUPPLIERS' TOTAL LIABILITY TO YOU FOR
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User guide
Xperia
™
XA Ultra
F3212/F3216