TRENDnet TEW-830MDR2K Users Guide
TRENDnet TEW-830MDR2K Manual
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- TRENDnet TEW-830MDR2K | Users Guide - Page 1
TRENDnet User's Guide Cover Page - TRENDnet TEW-830MDR2K | Users Guide - Page 2
your router 33 Set up DHCP reservation 34 Manually configure your Internet connection 35 IPv6 Settings ...35 39 Table of Contents DMZ ...39 Denial of Service (DoS 40 Port Forwarding...40 Identify your network Troubleshooting 56 Appendix 57 © Copyright 2020 TRENDnet. All Rights Reserved. i - TRENDnet TEW-830MDR2K | Users Guide - Page 3
Overview TEW-830MDR TEW-830MDR2K © Copyright 2020 TRENDnet. All Rights Reserved. TEW-830MDR / TEW-830MDR2K Package Contents TEW-830MDR package includes: • TEW-830MDR • Quick Installation Guide • Network cable 0.5m (1.6 ft.) • Power adapter (12V DC, 1.5A) • Wall mount screws TEW-830MDR2K package - TRENDnet TEW-830MDR2K | Users Guide - Page 4
TRENDnet User's Guide Features TRENDnet's whole home WiFi coverage. Our WiFi mesh router system also supports cutting-edge content filtering powered by Router Limits™. Router Limits WiFi resources © Copyright 2020 TRENDnet. All Rights Reserved. TEW-830MDR / TEW-830MDR2K Band Steering With band - TRENDnet TEW-830MDR2K | Users Guide - Page 5
TRENDnet User's Guide Product Hardware Features Rear View TEW-830MDR / TEW-830MDR2K Item USB 3.0 Port Gigabit LAN Port (White) Gigabit WAN/Internet Port (Blue) WPS Button (Wi and hold the reset button for 15 seconds and release to reset the router. © Copyright 2020 TRENDnet. All Rights Reserved. 3 - TRENDnet TEW-830MDR2K | Users Guide - Page 6
TRENDnet User's Guide Front View TEW-830MDR / TEW-830MDR2K Red Blinking - Issue detected (Mesh device disconnect, lost Internet connection, etc.) Blinking Rapidly - Device is and blue during pairing process and red after pairing is completed © Copyright 2020 TRENDnet. All Rights Reserved. 4 - TRENDnet TEW-830MDR2K | Users Guide - Page 7
to the next section "Router Installation" on page 6 for more detailed installation instructions. Where to find more help In addition to this User's Guide, you can find help below: • http://www.trendnet.com/support (documents, downloads, and FAQs are available from this Web page) © Copyright 2020 - TRENDnet TEW-830MDR2K | Users Guide - Page 8
.24.24.129) Username: _________ Password Service Name Optional) DNS Servers Address 1 (Static IP DNS Servers Address 2 (Static IP Optional) Reconnect Mode: Always / On Demand / Manual (Optional) © Copyright 2020 TRENDnet. All Rights Reserved. TEW-830MDR / TEW-830MDR2K MTU:_______ (Default: 1500 - TRENDnet TEW-830MDR2K | Users Guide - Page 9
TRENDnet User's Guide Hardware Installation 1. Connect your modem to the mesh router other units except the single unit to be setup as master. TEW-830MDR / TEW-830MDR2K 2. Using your mobile device, download and install the TRENDnet Mesh mobile app by scanning the appropriate QR code below for - TRENDnet TEW-830MDR2K | Users Guide - Page 10
TRENDnet User's Guide 5. When reaching the final step, if setting up one router only, tap Connect to TRENDnet Mesh now at least 3m (9.84 ft.) range of the master router for initial setup. TEW-830MDR / TEW-830MDR2K 6. When setup is completed, tap Login to access the router management configuration. - TRENDnet TEW-830MDR2K | Users Guide - Page 11
TRENDnet User's Guide TRENDnet Mesh App Settings At the login screen, enter the user name and password you created during initial setup and tap Login. TEW-830MDR / TEW-830MDR2K The main page displays the tested Internet bandwidth and any additional TEW-830MDR mesh nodes connected to your mesh - TRENDnet TEW-830MDR2K | Users Guide - Page 12
TRENDnet User's Guide Devices TEW-830MDR / TEW-830MDR2K © Copyright 2020 TRENDnet. All Rights Reserved. 10 - TRENDnet TEW-830MDR2K | Users Guide - Page 13
TRENDnet User's Guide Devices / Node Advanced Settings TEW-830MDR / TEW-830MDR2K WPS (WiFi Protected Setup) WPS is a feature that allows you to easily connect wireless client devices to your wireless router or mesh network. If you wireless client devices support WPS, you can tap the WPS button on - TRENDnet TEW-830MDR2K | Users Guide - Page 14
TRENDnet User's Guide TEW-830MDR / TEW-830MDR2K 3. When prompted for a user name and password, enter the same user name and password you created during the initial app setup which is the same user name and password used to log into your router using the app. © Copyright 2020 TRENDnet. All Rights - TRENDnet TEW-830MDR2K | Users Guide - Page 15
TRENDnet User's Guide WiFi WiFi Guest Network TEW-830MDR / TEW-830MDR2K © Copyright 2020 TRENDnet. All Rights Reserved. 13 - TRENDnet TEW-830MDR2K | Users Guide - Page 16
TRENDnet User's Guide WiFi / Advanced Settings Parental Controls TEW-830MDR / TEW-830MDR2K Note: Increasing the bandwidth setting may allow you to obtain WiFi throughput however, depending on the WiFi environment and interference, this may negatively affect your - TRENDnet TEW-830MDR2K | Users Guide - Page 17
TRENDnet User's Guide TEW-830MDR / TEW-830MDR2K In the parental control list of client devices, tap the client device would like to apply the scheduled rule, please ensure the device time settings are set correctly before applying the schedule rule. © Copyright 2020 TRENDnet. All Rights Reserved. 15 - TRENDnet TEW-830MDR2K | Users Guide - Page 18
TRENDnet User's Guide TEW-830MDR / TEW-830MDR2K © Copyright 2020 TRENDnet. All Rights Reserved. 16 - TRENDnet TEW-830MDR2K | Users Guide - Page 19
TRENDnet User's Guide TEW-830MDR / TEW-830MDR2K Parental Controls/QoS For the QoS settings, you can prioritize traffic by setting specific clients to high priority. Tap Save to save the configuration settings. © Copyright 2020 TRENDnet. All Rights Reserved. 17 - TRENDnet TEW-830MDR2K | Users Guide - Page 20
TRENDnet User's Guide Settings Tap the menu icon at the top left of the Home page. When the menu appears, tap Settings. © Copyright 2020 TRENDnet. All Rights Reserved. TEW-830MDR / TEW-830MDR2K 18 - TRENDnet TEW-830MDR2K | Users Guide - Page 21
tap Save to save the configuration settings. TEW-830MDR / TEW-830MDR2K Settings/System Information & Internet Information This page will display your public Internet IP address (WAN) information provided by your ISP (Internet Service Provider) © Copyright 2020 TRENDnet. All Rights Reserved. 19 - TRENDnet TEW-830MDR2K | Users Guide - Page 22
TRENDnet User's Guide Settings/Internet This page will allow you to configure your Internet configuration settings. Typically, DHCP is the most common however, if you are unsure, please contact your ISP (Internet Service Provider). If you have an existing Internet router, the master unit TEW-830MDR - TRENDnet TEW-830MDR2K | Users Guide - Page 23
TRENDnet User's Guide Settings/Date/Time This page allows you to set the system/device time. Enabling auto detection will automatically pull time zone information from the Internet. Disable auto detection allows you to manually set your time zone. Tap Save to save your configuration settings. TEW- - TRENDnet TEW-830MDR2K | Users Guide - Page 24
TRENDnet User's Guide Settings/Language This page allows you to set the app language settings. Tap Save to save the configuration settings. Diagnosis TEW-830MDR / TEW-830MDR2K © Copyright 2020 TRENDnet. All Rights Reserved. 22 - TRENDnet TEW-830MDR2K | Users Guide - Page 25
TRENDnet User's Guide This page will provide an overall connection diagram of your mesh network units, Internet bandwidth, mesh network bandwidth, and indication if the range between the network units is optimal. TEW-830MDR / TEW-830MDR2K Advanced Tapping the Advanced section will open the - TRENDnet TEW-830MDR2K | Users Guide - Page 26
will be referenced frequently in this User's Guide. Note: The router management page can be accessed using a mobile device but it is recommended to use a computer web browser. You can access the router management page with a computer connected to your TEW-830MDR/TEW-830MDR2K WiFi mesh network or by - TRENDnet TEW-830MDR2K | Users Guide - Page 27
TRENDnet User's Guide Check the router system information Home This section displays a brief Bridge mode. • Time - Displays the current day and time settings of the device. TEW-830MDR / TEW-830MDR2K WAN Internet Configuration IPv4 WAN Status • Type: Displays the current WAN IPv4 connection type - TRENDnet TEW-830MDR2K | Users Guide - Page 28
TRENDnet User's Guide LAN Information • IPv4 LAN Status - Displays your router's current LAN IP address. • IPv6 LAN Status - default, this band set exclusively as dedicated mesh backhaul connection between other mesh nodes. © Copyright 2020 TRENDnet. All Rights Reserved. TEW-830MDR / TEW-830MDR2K 26 - TRENDnet TEW-830MDR2K | Users Guide - Page 29
wireless mesh network without interruption. TEW-830MDR / TEW-830MDR2K Mesh Connection Quality The diagram displays the current network topology of your wireless network nodes/mesh devices and the connection quality (color coded) between each node. © Copyright 2020 TRENDnet. All Rights Reserved. 27 - TRENDnet TEW-830MDR2K | Users Guide - Page 30
TRENDnet User's Guide Client List Displays a list of the client devices connected to your wireless mesh network, connection the client is connected. • Status: Displays if the client device is currently online or offline. TEW-830MDR / TEW-830MDR2K © Copyright 2020 TRENDnet. All Rights Reserved. 28 - TRENDnet TEW-830MDR2K | Users Guide - Page 31
TRENDnet User's Guide ) for your wireless network. This acronym stands for Service Set Identifier and is the name of your wireless possible for wireless client devices to be manually configured to connect to your network. to your wireless network. TEW-830MDR / TEW-830MDR2K • Security > Security Mode - TRENDnet TEW-830MDR2K | Users Guide - Page 32
performance only if the wireless devices support the channel width settings. Enabling 20/40MHz , 40MHz (2.4GHz) or 40MHz, 80MHz typically results in substantial performance increases when connecting an 802.11ac/n wireless client. TEW-830MDR / TEW-830MDR2K o Band Balance - Selecting this option will - TRENDnet TEW-830MDR2K | Users Guide - Page 33
TRENDnet User's Guide (SSID) for your wireless guest network. This acronym stands for Service Set Identifier and is the name of your wireless guest network. be manually configured to connect to your network. Note: Disabling this settings will disable WPS functionality. TEW-830MDR / TEW-830MDR2K • - TRENDnet TEW-830MDR2K | Users Guide - Page 34
wireless networks, therefore, you must refer to the User's Manual/Guide of your wireless client device to determine how to search and of your home, and near the ceiling, if possible. TEW-830MDR / TEW-830MDR2K b. Avoid placing the router on or near metal objects ( TRENDnet. All Rights Reserved. 32 - TRENDnet TEW-830MDR2K | Users Guide - Page 35
TRENDnet User's Guide using, or if you are experiencing problems establishing VPN connections to your office DNS server (Dynamic). If you would like to manually set your DNS server IP addresses, select Static . © Copyright 2020 TRENDnet. All Rights Reserved. TEW-830MDR / TEW-830MDR2K Set up the DHCP - TRENDnet TEW-830MDR2K | Users Guide - Page 36
TRENDnet User's Guide 4. To save changes to this section, click Apply at the bottom of the page when finished. TEW-830MDR / TEW-830MDR2K Set up DHCP reservation Interfaces > LAN DHCP (Dynamic Host Configuration Protocol) reservation (also called Static DHCP) allows your router to assign a fixed IP - TRENDnet TEW-830MDR2K | Users Guide - Page 37
your Internet Service Provider (ISP). 4. Complete the fields required by your ISP. 5. To save changes to this section, click Apply at the bottom of the page when finished. Note: If you are unsure which Internet connection type you are using, please contact your ISP. TEW-830MDR / TEW-830MDR2K IPv6 - TRENDnet TEW-830MDR2K | Users Guide - Page 38
of the page when finished. Note: Please contact your ISP for IPv6 service availability. Select the IPv6 connection type provided by your ISP. • Static IPv6 • PPPoE • Autoconfiguration • 6rd • Link-Local Only TEW-830MDR / TEW-830MDR2K Add static routes Interfaces > Routes You may want set up your - TRENDnet TEW-830MDR2K | Users Guide - Page 39
TRENDnet User's Guide Note: You can delete static route entry by clicking icon next to the entry. 4. To save changes to this section, click Apply at the bottom of the page when finished. TEW-830MDR / TEW-830MDR2K default name set in Windows®. You can manually change the workgroup name to a different - TRENDnet TEW-830MDR2K | Users Guide - Page 40
TRENDnet User's Guide 4. Plug in USB storage device into the USB port. 5. Under Windows®, you can access the USB storage device on your computer under Computer > Network > TRENDNETXXXXXX > sda1. Note: Each TEW turn the feature on in Windows® TEW-830MDR / TEW-830MDR2K 6. When prompted for a user - TRENDnet TEW-830MDR2K | Users Guide - Page 41
TRENDnet User's Guide click Apply at the bottom of the page when finished. TEW-830MDR / TEW-830MDR2K Open a device on your network to the Internet This the DMZ (Demilitarized Zone) feature that makes all the ports and services available on the WAN/Internet side of the router and forwards them - TRENDnet TEW-830MDR2K | Users Guide - Page 42
TRENDnet User's Guide Denial of Service (DoS) Advanced > Firewall > DoS The router supports prevention against common denial of service attacks. Malicious users use denial of service attacks to temporarily or permanently disrupt the availability of services from a network resource such as your - TRENDnet TEW-830MDR2K | Users Guide - Page 43
TRENDnet User's Guide static IP address to the device or use DHCP reservation to ensure the icon next to the entry. TEW-830MDR / TEW-830MDR2K Example: To forward TCP port 80 to your IP camera 1. Setup DynDNS service (see Identify Your Network). 2. Access TRENDnet IP Camera management page and - TRENDnet TEW-830MDR2K | Users Guide - Page 44
the password to gain access to Dynamic DNS service for which you have signed up to. (NOT your router or wireless network password) TEW-830MDR / TEW-830MDR2K 5. To save changes to this section, click Apply at the bottom of the page when finished. © Copyright 2020 TRENDnet. All Rights Reserved. 42 - TRENDnet TEW-830MDR2K | Users Guide - Page 45
TRENDnet User's Guide Allow remote access to your router management page Tools > Web Management You may want to make changes to to specify the port when accessing the router management page. (ex: https://192.168.10.1:5000) © Copyright 2020 TRENDnet. All Rights Reserved. TEW-830MDR / TEW-830MDR2K 43 - TRENDnet TEW-830MDR2K | Users Guide - Page 46
TRENDnet User's Guide content filtering service without bandwidth monitoring TEW-830MDR / TEW-830MDR2K 4. Wait until the Current Status is Ready and your Pairing Code has been generated. Then click Sign Up & Activate. 5. At the signup page, click Yes, activate my hardware. © Copyright 2020 TRENDnet - TRENDnet TEW-830MDR2K | Users Guide - Page 47
TRENDnet User's Guide 5. At the welcome page, enter your email address to use for account creation and sign up and click Submit. Follow the remaining steps to create your Router Limits account. TEW-830MDR / TEW-830MDR2K 6. At the pair hardware page, the pairing code displayed should match the - TRENDnet TEW-830MDR2K | Users Guide - Page 48
User's Guide Router Limits Content Management This section will provide a basic overview of the content management pages of your online Router Limits account. • Dashboard - This page displays an overview of the service status and the devices connected to your network. TEW-830MDR / TEW-830MDR2K - TRENDnet TEW-830MDR2K | Users Guide - Page 49
TRENDnet User's Guide allow you manually enter in specific domain names/URLs to block access. TEW-830MDR / TEW-830MDR2K Options o supported on mobile devices) o Block Unknown Traffic - Enabling this setting blocks all unknown IP addresses (specifically those used with VPN services or proxy services - TRENDnet TEW-830MDR2K | Users Guide - Page 50
TRENDnet User's Guide • Settings - This page will display the current status of service account and router as well as allow you to set the time zone settings. TEW-830MDR / TEW-830MDR2K Enable/disable UPnP on your router Tools > UPnP UPnP (Universal Plug and Play) allows devices connected to a - TRENDnet TEW-830MDR2K | Users Guide - Page 51
TRENDnet User's Guide you to manually reconfigure all of TEW-830MDR / TEW-830MDR2K Reboot your router / mesh network Advanced > Administrator > Settings Management You may want to restart your router/mesh network nodes if you are encountering difficulties and have attempted all other troubleshooting - TRENDnet TEW-830MDR2K | Users Guide - Page 52
on your router. Click Refresh to manually check if there is a new firmware available online. TEW-830MDR / TEW-830MDR2K Manual Firmware Upgrade 1. If a firmware upgrade is available, check the router model on our website http://www.trendnet.com/support and download the firmware to your computer - TRENDnet TEW-830MDR2K | Users Guide - Page 53
TRENDnet User's Guide 1. Log into TEW-830MDR / TEW-830MDR2K Reset your router to factory defaults Advanced > Administrator > Settings Management You may want to reset your router to factory defaults if you are encountering difficulties with your router and have attempted all other troubleshooting - TRENDnet TEW-830MDR2K | Users Guide - Page 54
TRENDnet User's Guide Router Default Settings Administrator User Name Administrator Password Router Default URL TEW-830MDR / TEW-830MDR2K View your router log Tools > System Logs Your router log can be used to obtain activity information on the functionality of your router or for troubleshooting - TRENDnet TEW-830MDR2K | Users Guide - Page 55
TRENDnet Mesh app setup. Web based router management page 1. Log into your router management page (see "Access your router management page" on page 23). 2. Click on Interfaces and click on WAN. 3. For the Operation Mode, click on Bridge Mode, then click Apply. TEW-830MDR / TEW-830MDR2K Wired - TRENDnet TEW-830MDR2K | Users Guide - Page 56
support • Samba support • Implicit/Explicit Beamforming • Band Steering Access Control • WiFi encryption: WPA/WPA2-PSK AES • WiFi Guest network • Hide WiFi Name/SSID • Wireless client isolation © Copyright 2020 TRENDnet. All Rights Reserved. TEW-830MDR / TEW-830MDR2K Quality of Service • Set Manual - TRENDnet TEW-830MDR2K | Users Guide - Page 57
1.5A external power adapter Max. Consumption: 15.12W Operating Temperature • 0° - 40° C (32° - 104° F) © Copyright 2020 TRENDnet. All Rights Reserved. TEW-830MDR / TEW-830MDR2K Operating Humidity • Max. 90% non-condensing Certifications • FCC • IC Dimensions • 126 x 126 x 60mm (4.96 x 4.96 x 2.36 - TRENDnet TEW-830MDR2K | Users Guide - Page 58
TRENDnet User's Guide Troubleshooting Q: I typed http://tew-830mdr in my Internet Browser Address Bar, but an error message says "The page cannot be displayed." How can I access the router management page? Answer: - TRENDnet TEW-830MDR2K | Users Guide - Page 59
TRENDnet User's Guide Appendix How to find your IP address? Note: Please note that your network status and your IP address settings displayed. © Copyright 2020 TRENDnet. All Rights Reserved. TEW-830MDR / TEW-830MDR2K Note: If you are experiencing difficulties, please contact your computer or - TRENDnet TEW-830MDR2K | Users Guide - Page 60
TRENDnet User's Guide In MAC 10.4, from the Configure IPv4, drop-down list, select Using Click the Advanced button. 3. On the Ethernet tab, the Ethernet ID is your MAC Address. TEW-830MDR / TEW-830MDR2K How to connect to a wireless network using the built-in Windows utility? Note: Please note that - TRENDnet TEW-830MDR2K | Users Guide - Page 61
TRENDnet User's Guide Federal Communication Commission and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is antenna or transmitter. © Copyright 2020 TRENDnet. All Rights Reserved. TEW-830MDR / TEW-830MDR2K 59 - TRENDnet TEW-830MDR2K | Users Guide - Page 62
TRENDnet User's Guide Industry Canada Statement This device complies with ISED's licence-exempt RSSs elevation mask requirement set forth in section 6.2.2.3 shall be clearly indicated. TEW-830MDR / TEW-830MDR2K Avertissement: (i) les dispositifs fonctionnant dans la bande 5150-5250 MHz sont - TRENDnet TEW-830MDR2K | Users Guide - Page 63
more severe than those specified in the manual. Warranty service may be obtained by contacting TRENDnet within the applicable warranty period and providing in order to initiate warranty service support for all TRENDnet products. Products that are sent to TRENDnet for RMA service must have the RMA - TRENDnet TEW-830MDR2K | Users Guide - Page 64
TRENDnet User's Guide shipping from outside of the USA and Canada are responsible for codes are distributed WITHOUT WARRANTY and are subject to the copyrights of the developers. TRENDnet does not provide technical support for these codes. Please visit http://www.gnu.org/licenses/gpl.txt or http:// - TRENDnet TEW-830MDR2K | Users Guide - Page 65
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TRENDnet User’s Guide
Cover Page