Toshiba A350 PSAL6C-04T015 Users Manual Canada; English
Toshiba A350 PSAL6C-04T015 Manual
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- Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 1
TOSHIBA Satellite A350/ Satellite A350D series User's Manual - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 2
damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the TOSHIBA Satellite A350/Satellite A350D series Portable - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 3
and registered trademarks not listed above may be used in this manual. Macrovision License of Notice For DVD Manufacturing License Agreement This protection technology availability depends on the model you purchased. Safety instructions Use the following safety guidelines to help to protect yourself - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 4
skin could cause discomfort or, eventually, a burn. ■ Do not attempt to service the computer yourself. Always follow installation instructions closely. ■ Do not carry a battery in your pocket, purse, or other container setting up the computer for work, place it on a level surface. User's Manual iv - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 5
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference , Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 (949) 583-3000 User's Manual v - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 6
countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. User - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 7
each network, please refer to the relevant sections of the user guide for more details. The hookflash (timed break register recall) function are made, the modem will return Black Listed. If you are experiencing problems with the Black Listed code, set the interval between redials at one 's Manual vii - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 8
to maintain uninterrupted service. If problems arise If any problem and informed of your right to file a complaint with the FCC. In the event repairs are ever needed on your modem, they should be performed by TOSHIBA Corporation or an authorized representative of TOSHIBA Corporation. User's Manual - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 9
Use only No. 26 AWG or larger telecommunication line cord. Instructions for IC CS-03 certified equipment 1. The Industry Canada compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be appropriate. User's Manual ix - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 10
2. The user manual of analog equipment must contain the equipment's Ringer Equivalence Number (REN) and an explanation notice similar to the following: The Ringer equipment, with the Telecoms Act 1991 prescribing a penalty of $12,000 for the connection of non-permitted equipment. User's Manual x - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 11
compliance with Telecom Specifications: a/ There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and; b/ The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 12
equipment may not be compatible with Telecom Distinctive Alert cadences and services such as FaxAbility. NOTE THAT FAULT CALLOUTS CAUSED BY ANY OF you may prepare any number of Telepermit labels subject to the general instructions on format, size and color on the attached sheet. The Telepermit label - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 13
office or the shop where you purchased the product. This symbol may not be displayed depending on the country and region where you purchased. User's Manual xiii - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 14
APPARAT Before it is shipped, the Class 1 Laser is certified to meet the United States Chapter 21 Standards of the Department of Health and Human Services (DHHS 21 CFR). For any other country, the drive is certified to meet the Class 1 Laser standards of IEC825 and EN60825. User - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 15
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 16
-TD08TBF Location of the required label COMPLIES WITHFDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J MANUFACTURED PIONEER CORPORATION 4-1, MEGURO 1-CHOME, MEGUROKU TOKYO 153-8654, JAPAN User's Manual xvi - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 17
AT THE DATE OF MANUFACTURE. MANUFACTURED Toshiba Samsung Storage Technology Korea Corporation 416, Maetan-3Dong, Yeongtong-Gu, Suwon City, Gyeonggi-Do, 443-742, Korea User's Manual xvii - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 18
instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station auf. Falls Probleme mit diesem Modell auftreten, benachrichtigen Sie bitte die nächste "autorisierte Service-Vertretung". Um - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 19
the vicinity of the leak. ■ Use only the power cord indicated in this manual. ■ Replace only with the same or equivalent type battery recommended by the manufacturer. ■ Dispose of used batteries according to the manufacturer's instructions. Use only the battery pack that came with the computer or an - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 20
Creating a computer-friendly environment xxvii Stress injury xxvii Heat injury xxviii Pressure or impact damage xxviii ExpressCard overheating xxviii Mobile phones xxviii Instruction Manual for Safety and Comfort xxviii Chapter 1 Introduction Equipment checklist 1-1 Features 1-3 User - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 21
4-29 Using TOSHIBA Face Recognition 4-31 Modem 4-34 Wireless communications 4-38 LAN 4-41 Cleaning the computer 4-43 Moving the computer 4-44 Heat dispersal 4-44 User's Manual xxi - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 22
monitor 8-13 HDMI 8-13 Television 8-16 i.LINK (IEEE1394 8-17 Security lock 8-19 Chapter 9 Troubleshooting Problem solving process 9-1 Hardware and system checklist 9-3 TOSHIBA support 9-25 Chapter 10 Disclaimers CPU 10-1 Memory (Main System 10-2 Battery Life 10-3 User's Manual xxii - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 23
Controller Display controller B-1 Appendix C V.90/V.92 V.90/V.92 mode C-1 AT Command C-3 Appendix D Wireless LAN Card Specifications D-1 Radio Characteristics D-2 Supported Frequency Sub-bands D-2 Appendix E AC Power Cord and Connectors Certification agencies E-2 Glossary Index User - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 24
Glossary TECRA M7 User's Manual xxiv - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 25
devices. Then read Getting Started for step-by-step instructions on setting up your computer. If you are an experienced computer user, please continue reading the preface to learn how this manual is organized, then become acquainted with this manual by browsing through its pages. Be sure to read - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 26
8, Optional Devices, describes the optional hardware available. Chapter 9, Troubleshooting, provides helpful information on how to perform some diagnostic tests, directs you to the information contained in this manual. Conventions This manual uses the following formats to describe, identify, - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 27
face you see to the left. Messages Messages are used in this manual to bring important information to your attention. Each type of message is A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note is - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 28
change such as air conditioner vents or heaters. ■ Extreme heat, cold, or humidity. ■ Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 29
has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. ■ The surface of the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 30
This chapter provides an equipment checklist, and it identifies the computer's features, options and accessories. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 31
a program, and select TOSHIBA SD Memory Utilities. Documentation ■ TOSHIBA Satellite A350/Satellite A350D series Portable Personal Computer User's Manual (User's Manual) ■ Instruction Manual for Safety and Comfort ■ End User License Agreement If any of the items are missing or damaged, contact your - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 32
M780V Chipset model/ AMD M780G Chipset model/ AMD M770 Chipset model. Maximum system memory size and speed are depending on the model you purchased. User's Manual 1-3 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 33
ATI Mobility RadeonTM HD 3470: External 128/256MB AMD M770 Chipset model in graphic chip by ATI Mobility RadeonTM HD 3650: External 256/512MB User's Manual 1-4 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 34
Device Built-in Touch Pad The integrated Touch Pad and control buttons in the palm rest allow control of the on-screen pointer and support functions such as the scrolling of windows. Power Battery pack RTC battery The computer is powered by one rechargeable lithium-ion battery pack. The - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 35
external monitor to the computer. Universal Serial Bus (USB 2.0) The computer supports multiple Universal Serial Bus ports that comply with the USB 2.0 standard. The The internal ExpressCard slot is a Universal slot. This slot supports ExpressCard/54 and ExpressCard/34 modules. This slot lets you - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 36
and audio signals. In addition to this, it can send and receive control signals. By connecting a TV which supports HDMI Control to this port, the remote control for the connected TV can be used to operate some of the FM broadcasts.Some models are equipped with the FM tuner jack. User's Manual 1-7 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 37
The integrated model is only installed as a standard device in some markets. The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE- radio technology that complies with the IEEE 802.11 Standard. User's Manual 1-8 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 38
switch turns the Wireless LAN, and Bluetooth functions on and off. Connects a security lock to anchor the computer to a desk or other large object. User's Manual 1-9 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 39
at up to 6x speed, DVD+R (Double Layer) at up to 6x speed and DVD-RAM at up to 5x speed, and supports the following formats: ■ CD-R ■ CD-RW ■ DVD-ROM ■ DVD-Video ■ CD-DA ■ CD-Text ■ Photo CD™ 6x speed, DVDRAM at up to 5x speed. This drive supports the same formats as the DVD Super Multi drive. User - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 40
Introduction Software The computer's internal display panel supports high-resolution video graphics and can be set to a wide range of viewing angles for maximum comfort and readability no input or hardware access for a specified time. This can be specified in the Power Options. User's Manual 1-11 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 41
, you can continue working right where you left off. Refer to the Turning off the power section in Chapter 3, Getting Started, for more details. User's Manual 1-12 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 42
reduce the icon size on the Windows Desktop, or the zoom factor associated with specific supported applications. TOSHIBA PC Diagnostic Tool The TOSHIBA PC Diagnostic Tool will display basic system configuration set, the FN key will remain active until another key is pressed. User's Manual 1-13 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 43
start them. For further information on their operation, please refer to each utility's online manual, help files or README.TXT file. Fingerprint Utility Some models of this computer series support a fingerprint utility, which is installed for the purpose of enrolling and recognizing fingerprints - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 44
devices and network connections, help in the identification of communication problems and allow the creation of profiles if you need to switch interface with specific task oriented features. The Labelflash feature is also supported which allows text and images to be printed on the label surface - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 45
Multi drive with Labelflash. In order to determine if the optical disc drive installed in your computer supports Labelflash follow the steps as detailed below: 1. Click Start -> All Programs -> DVD MovieFactory DVD Video. Power-saving features may interfere with smooth playback. User's Manual 1-16 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 46
and write to diskettes that have already been formatted. Security lock A slot is available to attach a security cable to the computer to deter theft. User's Manual 1-17 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 47
Slide this switch to the right to turn on Wireless LAN and Bluetooth functions. Slide it to the left to turn off the functions. User's Manual 2-1 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 48
waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or Bluetooth functionality. ■ Always turn monaural microphone input, and connection of a stereo device for audio input. User's Manual 2-2 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 49
clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. User's Manual 2-3 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 50
audio signals. In addition to this, it can send and receive control signals. By connecting a TV which supports HDMI Control to this port, the remote control for the connected TV can be used to operate some functions associated with a specific device might not operate properly. User's Manual 2-4 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 51
Bus (USB 2.0) port drive FM tuner jack* DC IN 19V jack *Depending on the model you purchased. Figure 2-3 The right side of the computer User's Manual 2-5 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 52
cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer. User's Manual 2-6 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 53
Devices for more information. Battery safety lock Slide this latch into its 'Unlock' position in order to 1 release the battery pack ready for removal. User's Manual 2-7 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 54
Stereo speakers LCD Sensor Power button Stereo speakers Touchpad Bluetooth antenna* Fingerprint Sensor* Touch Pad control buttons Front operation panel System Indicators User's Manual *Depending on the model you purchased. Figure 2-6 The front of the Touch Pad model with the display open 2-8 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 55
and recognize a fingerprint.For detailed information on Fingerprint Sensor, refer to Chapter 4, Using the Fingerprint Sensor. Some models are equipped with an Fingerprint Sensor. User's Manual 2-9 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 56
switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled. User's Manual 2-10 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 57
. Press this button to advance to the previous track, chapter or data. Press this button to advance to the next track, chapter or data. User's Manual 2-11 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 58
glows, the keypad overlay allows you to use cursor functions. ■ When the Numeric Mode indicator glows, the keypad overlay allows you to enter numbers. User's Manual 2-12 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 59
gray labeled keys on the keypad overlay for number entry. Please refer to the Keypad overlay section in Chapter 5, The Keyboard for more information. User's Manual 2-13 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 60
discs including multi speed CD-RW discs, high-speed CD-RW discs and ultra-speed CD-RW discs can be recorded more than once. User's Manual 2-14 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 61
Controller section in this chapter for information on how to use the Remote Controller as well as how to install and remove its batteries. User's Manual 2-15 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 62
drive. If the application you wish to run is not selected as the active window when these buttons are pressed, please switch to the application manually. For example, by clicking the taskbar item for the application window you wish to make active. Decreases the computer's display panel brightness in - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 63
media (video, DVD, music, and so on) forwards. Moves media backward (seven seconds for videos, one music track or one DVD chapter at a time). User's Manual 2-17 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 64
The Remote Controller is designed specifically for this computer. ■ Some application programs may not support remote control functions. Operational range of the Remote Controller Point the Remote controller at your of the provided Remote Controller may vary from model to model. User's Manual 2-18 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 65
immediately and see a doctor. Do not touch the battery fluid on instruments or devices with bare hands. Wipe off with a cloth or paper towel. User's Manual 2-19 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 66
1. Open the battery cover on the back side of the remote controller. 2. Hold down the stopper and slide the battery out of battery case. User's Manual 2-20 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 67
below: 1. Press a Slim size remote controller slightly to make it stretch out. 2. Grasp a Slim size remote controller and pull it out from the slot. User's Manual 2-21 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 68
source and to the computer. Please refer to Chapter 6, Power and Power-up Modes for further information. Figure 2-18 The AC adaptor (2-pin plug) User's Manual Figure 2-19 The AC adaptor (3-pin plug) 2-22 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 69
other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. User's Manual 2-23 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 70
installing the battery pack. ■ All users should be sure to read the section Starting up for the first time. ■ Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 71
47 or 63 hertz. For details on using the AC adaptor to charge the battery pack, refer to Chapter 6, Power and Power-up Modes. User's Manual 3-2 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 72
the computer, always follow the steps in the exact order as described in the User's Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 73
the computer 3. Plug the power cord into a live wall outlet - the Battery and DC IN indicators on the front of the computer should glow. User's Manual 3-4 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 74
3-4 Opening the display Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. User's Manual 3-5 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 75
the operating system. Please refer to the section Starting up for the first time for more information. ■ Volume cannot be adjusted during Windows Setup. User's Manual 3-6 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 76
Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure activity has stopped before removing the CD/DVD or floppy diskette. User's Manual 3-7 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 77
contents of memory to the hard disk drive. However, for safety sake, it is best to save your data manually. ■ Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed Hibernate feature. ■ Allows the use of the panel power off feature. User's Manual 3-8 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 78
system to reactivate and run pre-programmed tasks or preserve unsaved data, which could interfere with aviation or other systems, possibly causing serious injury. User's Manual 3-9 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 79
access it, click Start -> Control Panel -> System and Maintenance -> Power Options). ■ Click Start then click the arrow button ( ) and select Sleep from the menu. User's Manual 3-10 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 80
the hard disk drive for the System Recovery Options. This partition stores files which can be used to repair the system in the event of a problem. The System Recovery Options feature will be unusable if this partition is deleted. User - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 81
diagnostics or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the on-screen menu. 1. Turn off the computer - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 82
You should therefore verify the optical disc drive supports the blank media you have chosen before restore pre-installed software in the event of a problem. If you subsequently set up your hard disk drive in a manner other than specified in the manual, otherwise you may find that space for the - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 83
A menu will be displayed from which you should follow the on-screen instructions. Restoring the pre-installed software from your created Recovery Discs If the pre be displayed from which you should follow the on-screen instructions. When removing pre-installed drivers / utilities or when installing - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 84
or graphics designated by the pointer, and press the right button to display a menu or other function depending on the software you are using. User's Manual 4-1 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 85
surface becomes visible. In performing this process, you should also take care to ensure that the center of your fingerprint is on the sensor. User's Manual 4-2 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 86
is swiped too quickly or too slowly - follow any on-screen instructions to adjust the speed used during the swipe process. Points to note result in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate. ■ Do not User's Manual 4-3 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 87
use the following procedure when first using fingerprint authentication. Fingerprint Registration You should initially enroll the required authentication data using the Fingerprint Enrollment Wizard. User's Manual 4-4 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 88
Finish to complete fingerprint registration. It is strongly recommended that you register 2 or more fingerprints. Repeat the procedure from step 3 to register another fingerprint. User's Manual 4-5 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 89
times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility. User's Manual 4-6 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 90
authentication process fails you will need to log into Windows using the appropriate username and password. In addition, you should use this manual login process if fingerprint authentication fails for three consecutive tries - a warning message will be displayed when authentication is not normal or - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 91
. You should check that your fingerprint is enrolled before configuring the settings (please refer to the Manual for Fingerprint Registration/Enrollment for further instructions). 1. To run this program, click Start -> All Programs -> TrueSuite Access Manager -> TrueSuite Access Manager with Admin - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 92
settings (please refer to the Manual for Fingerprint Registration/Enrollment for further instructions). 1. To run this program, mode or shutdown state. This function can only be used for ports that support the USB Sleep and Charge function (hereinafter called "compatible ports"). Compatible ports - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 93
. A Serial ATA interface controller is used for CD/DVD-ROM operation. When the computer is accessing a CD/DVDROM, an indicator on the drive glows. User's Manual 4-10 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 94
hole Figure 4-3 Pressing the eject button 2. Grasp the disc tray gently and pull until it is fully opened. Figure 4-4 Pulling the disc tray open User's Manual 4-11 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 95
find that the media itself might become damaged, and/or the disc tray might not open fully when you next press the eject button. User's Manual 4-12 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 96
a CD/DVD 3. Press the center of the disc tray in order to close it - the tray will click into place when it is locked. User's Manual 4-13 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 97
hole just to the right of the drive's eject button. Disc tray LED Eject button Eject hole Figure 4-7 Manual release with the eject hole You must ensure that you turn off the power before you use the eject hole Launch Windows Media Player Play/Pause Stop Previous track Next track User's Manual 4-14 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 98
message Before you write or rewrite to any of the media supported by the DVD Super Multi drive, please read and follow all of the setup and operating instructions in this section. If you fail to do so, you does TOSHIBA guarantee the operation, quality or performance of any disc. User's Manual 4-15 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 99
Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed media) User's Manual 4-16 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 100
-RAM media, some space is required for file management, so you may not be able to write to the full capacity of the disc. User's Manual 4-17 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 101
using a mouse or Touch Pad, or closing/opening the display panel. ■ Start a communication application such as a modem. ■ Apply impact or vibration to the computer. User's Manual 4-18 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 102
current optical disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice to make two or more copies Creator. ■ DVD Audio cannot be created using TOSHIBA Disc Creator. User's Manual 4-19 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 103
2000, you will need Service Pack 2. In addition to this, some DVD-ROM and DVD-ROM / CD-R/RW drives cannot read this added data regardless of the operating system. ■ TOSHIBA Disc Creator does not support recording to DVD-RAM discs data written to a CD-RW, DVD-RW or DVD+RW disc. User's Manual 4-20 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 104
optical disc drive for Printer. e.g. 6. Add and customize the look of your images and text. 7. Click Labelflash setting and choose Draw Quality. 8. Click Print. User's Manual 4-21 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 105
to Burning Page. 6. Choose the output type then press Burn button. How to learn more about Ulead DVD MovieFactory® Please refer to the Help and Manual files for additional Ulead DVD MovieFactory information. Opening the Ulead DVD MovieFactory - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 106
run software like a screen saver because it can put a heavy load on the CPU. ■ Do not support mp3 decode and encode. 2. Before recording the video to DVD ■ When you record DVD disc, please RW disc cannot be written in VR format. ■ Not support to output VCD and SVCD format. User's Manual 4-23 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 107
3. About Straight to Disc ■ Not support to record on DVD-R/+R disc ■ Not support to record DVD+VR format by HDV ■ HDV support to burn DVD-Video only ■ DVD-VR format not support to add Menu 4. About recorded DVDs to Hibernation or Sleep Mode when running the "TOSHIBA DVD PLAYER". User's Manual 4-24 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 108
screen resolution while running the "TOSHIBA DVD PLAYER". TOSHIBA DVD PLAYER 1. "TOSHIBA DVD PLAYER" software is supported for playback of DVDVideo and DVD-VR. 2. The "TOSHIBA DVD PLAYER" does not have a parental control DVD movie, then click OK to launch the TOSHIBA DVD PLAYER. User's Manual 4-25 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 109
operations may not be able to be used. Open TOSHIBA DVD PLAYER HELP TOSHIBA DVD PLAYER features and instructions are also explained in detail in "TOSHIBA DVD PLAYER Help".Use the following procedure to open "TOSHIBA DVD not use benzine, thinner or any similar cleaning solution. User's Manual 4-26 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 110
. 1. Locate the Speaker icon on the task tray. 2. Right-click the Speaker icon on the task tray. 3. Select Open Volume Mixer from the menu. User's Manual 4-27 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 111
allowing selection of either "Line In" or "Mic In" input. Information Click the information button to view hardware information, software information, and language setting. User's Manual 4-28 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 112
the Windows Taskbar, and select Playback Devices in the sub menu. 2. On the Playback tab, select Speakers, and click Properties. 3. Click the Dolby tab. User's Manual 4-29 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 113
] to more than "800x600" will cause a larger amount of data to be written to the hard disk drive and may interfere with smooth recording. User's Manual 4-30 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 114
, NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF. User's Manual 4-31 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 115
not wish to practice, click on the Skip button in the Registration screen. 3. Click the Next button to start the guide. 4. First, take a picture while moving your neck slightly to the left and right. 5. Now take a picture the account registration fields. Fill in the all fields. User's Manual 4-32 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 116
4 will be faded in and placed over one another. ■ If an error occurs during authentication, you will be returned to the Select Tiles screen. User's Manual 4-33 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 117
a modem. ■ This information is applicable to the models equipped with a built-in modem. ■ Some models are equipped with a modem jack or FM antenna port. User's Manual 4-34 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 118
Click the icon with the primary (left) mouse button to display a list of regions that the modem supports, together with a sub-menu which details telephony location information - a check mark will appear next to box will be displayed automatically after you have selected a region. User's Manual 4-35 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 119
electrical storm. There may be a remote risk of electric shock from lightning. 1. Plug the end of the modular cable into the computer's modem jack. User's Manual 4-36 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 120
tuner To connect the FM tuner antenna, follow the steps as detailed below: 1. Plug the FM tuner antenna into the computer's FM tuner jack. User's Manual Figure 4-11 Connecting the FM tuner jack 4-37 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 121
WEP) data encryption based on an 128-bit encryption algorithm ■ Wi-Fi Protected Access™ (WPA™) support ■ Advanced Encryption Standard (AES) data encryption The transmission speed over the wireless LAN, and the router or ask your wireless network administrator for the settings. User's Manual 4-38 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 122
pecification. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers. User's Manual 4-39 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 123
this type of functionality. Product Support: The latest information regarding operating system support, language support or available upgrades can be found device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or 's Manual 4-40 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 124
-> Network adapters and right click the wireless device then choose enable. The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, per second, 10BASE-T), you can connect with a CAT3 or higher cable. User's Manual 4-41 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 125
but is not exchanging data, the Link indicator glows. Disconnecting the LAN cable To disconnect the LAN cable, follow the steps as detailed below: User's Manual 4-42 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 126
disconnecting from the hub. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage. ■ Clean Manual 4-43 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 127
a few simple precautions when moving it in order to help ensure trouble-free operation. ■ Make sure all disk/disc activity has ended before subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data. Manual 4-44 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 128
have special computer functions. Never remove the key caps on your keyboard. Doing so could cause damage to the parts under the key caps. User's Manual 5-1 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 129
following keys to simulate functions similar to those of keys on the 104/105 key enhanced keyboard which are not on this computer's keyboard. User's Manual 5-2 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 130
+ F1 enters ''Lock computer mode''. To restore your desktop, you need to log on again. Power Plan: Pressing FN + F2 changes the power settings. User's Manual 5-3 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 131
. If no wireless communication device is installed, no dialog box will appear. Touch Pad: Pressing FN + F9 enables or disables the Touch Pad function. User's Manual 5-4 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 132
): Pressing FN + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows. TOSHIBA Zooming Utility (enlarge): Pressing FN + 2 enlarges the icon size on the desktop or key has the same function as the secondary (right) mouse button. User's Manual 5-5 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 133
are able to access numeric characters by using the keys. You are able to press FN + F11 again to turn off this overlay function. User's Manual Figure 5-2 The numeric keypad overlay 5-6 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 134
the overlay keys, type the ASCII code of the character you require. 3. Release ALT + FN - the ASCII character will appear on the display screen. User's Manual 5-7 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 135
(no operation) • LED: Battery white DC IN white • Quick charge • LED: Battery amber DC IN white • No charge • LED: Battery off DC IN white User's Manual 6-1 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 136
battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off. User's Manual 6-2 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 137
Battery pack When the AC adaptor is not connected, the computer's main power source is a removable lithium ion battery pack, also referred to in this manual as the battery. You can purchase additional battery packs for extended use of the computer away from an AC power source although you should not - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 138
RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of. Dispose the above actions, please contact your TOSHIBA service representative. User's Manual 6-4 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 139
in this section will help to ensure safe operation and maximum performance. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. ■ Make sure the battery is securely installed in the computer before attempting to charge the battery - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 140
DC IN 19V jack of the computer, and to a wall outlet that is supplying power. 3. Charge the battery until the Battery indicator glows white. User's Manual 6-6 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 141
of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack. User's Manual 6-7 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 142
use the computer for more than eight hours, disconnect the AC adaptor. ■ Store spare battery packs in a cool dry place out of direct sunlight. User's Manual 6-8 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 143
indicator is off. 3. Remove all cables and peripherals that are connected to the computer. 4. Close the display panel and turn the computer upside down. User's Manual 6-9 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 144
the battery pack (1) 6. Slide and hold the battery release latch (1) to disengage the battery pack and then remove it from the computer (2). Battery Pack User's Manual Figure 6-2 Releasing the battery pack (2) 6-10 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 145
is securely in place and the battery safety lock (2) is in its position. Battery Pack Figure 6-3 Securing the battery pack 3. Turn your computer over. User's Manual 6-11 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 146
the fingerprint up to five times. If you failed fingerprint authentication more than five times, you must enter the password manually to start the computer. ■ Enter the password manually. The password is necessary only if the computer was shut down in boot mode, not in Hibernation or Sleep mode - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 147
Power and Power-up Modes To enter a password manually, follow these steps: 1. Turn on the power as described in Chapter 3, Mode. If the panel power off function is enabled, and you manually shut down Windows, do not close the computer's display panel until the shut down process has been completed. - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 148
Power and Power-up Modes System auto off This feature turns the system off automatically if it is not used for a set duration. The system shuts down in sleep mode or hibernation mode. User's Manual 6-14 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 149
closes the HW Setup window. Cancel Closes the window without accepting your changes. Apply Accepts all your changes without closing the HW Setup window. User's Manual 7-1 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 150
Setup version. Setup This field displays BIOS Version and date. When finish BIOS update, please restart your computer and press F2 into BIOS setup manual and load BIOS default one time. Password User Password This option allows you to set or reset the user password for power on. Not Registered - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 151
This option sets the priority for booting the computer. Select the boot priority from the drop down list. You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: F Selects the USB floppy disk drive. L Selects the - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 152
Wake-up on Keyboard function (Default). USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard power be turned on when it receives a wakeup signal from the LAN. User's Manual 7-4 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 153
for Front Edge Logo LED, touchpad illumination LED and Function button backlight LED. (Depending on the model you purchased) ON On. (Default) OFF Off. User's Manual 7-5 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 154
devices ■ Battery packs ■ Universal AC Adaptor ■ Battery Charger Peripheral devices ■ Hard disk drive pack ■ USB floppy diskette drive ■ eSATA ■ External monitor ■ HDMI ■ i.LINK (IEEE1394) User's Manual 8-1 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 155
manufactured by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of configuration in Windows in order to ensure that it is correct. User's Manual 8-2 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 156
enter the computer or Keyboard. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury. User's Manual 8-3 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 157
is not possible to guarantee that all memory media will operate properly. ■ The slot does not support Magic Gate functions. Secure Digital (SD) Card Memory Stick xD picture card MultiMediaCard (MMC) microSD is different, so pay careful attention to the logo when purchasing. User's Manual 8-4 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 158
into Slot A and Slot B respectively. The computer will operate in dual channel mode. You can access the inserted memory modules efficiently in dual channel. User's Manual 8-5 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 159
Turning off the power section in Chapter 3, Getting Started if required). 2. Remove the AC adaptor and all cables and peripherals connected to the computer. User's Manual 8-6 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 160
your finger. Please also ensure that you hold the memory module along its left and right hand edges - the edges with the grooves in. User's Manual 8-7 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 161
touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. 5. Seat the memory module cover in place and secure it with one screw. Take care to ensure AC adaptor and all cables and peripherals connected to the computer. User's Manual 8-8 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 162
touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. 6. Seat the memory module cover in place and secure it with one screw. Take care to ensure ports. The USB floppy diskette drive is available only as an option. User's Manual 8-9 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 163
the USB floppy diskette drive To connect the drive, plug the floppy diskette drive's USB connector into one of the computer's free USB ports. User's Manual 8-10 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 164
's USB port. eSATA (External Serial ATA) An device corresponding to eSATA function can be connected to the USB (eSATA combo) port on the computer. User's Manual 8-11 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 165
eSATA device or the drive. 2. Click the Safely Remove Hardware icon on the Windows Taskbar. 3. Click an eSATA device that you want to remove. User's Manual 8-12 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 166
External monitor An external analog monitor can be connected to the computer's external monitor port, with the computer supporting WUXGA video mode. In order to connect a monitor, follow the steps as detailed below: 1. Turn the 's HDMI out port to the TV using the HDMI out cable. User's Manual 8-13 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 167
turned on or when the computer is completely turned off. Do not do so when the computer is in Sleep Mode or Hibernation Mode. User's Manual 8-14 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 168
-CEC (Consumer Electronics Control) is a standard in the CE Industry which allows devices to work together over an HDMI cable. By connecting a TV player which supports HDMI Control to this port, the remote control for the connected TV can be used to operate some of the computer functions. User - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 169
Optional Devices Some models are supported with the REGZA Link. Using REGZA Link (PC Control) Toshiba notebooks with REGZA Link include a Toshiba utility dedicated out port. Vedio Out port Figure 8-11 Connecting a television 3. Turn the television on. 4. Turn the computer on. User's Manual 8-16 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 170
/disconnect an i.LINK device to/from the computer. ■ Connect/disconnect an i.LINK device to/from another i.LINK device that is connected to the computer. User's Manual 8-17 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 171
been tested. Therefore, compatibility with all i.LINK devices cannot be guaranteed. ■ Some devices might not support sleep or automatic off functions. ■ Do not connect or disconnect an i.LINK device while it is Refer also to the documentation that came with your i.LINK device User's Manual 8-18 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 172
. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect secure it in place. Security Latch Slot Figure 8-13 Security lock User's Manual 8-19 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 173
Optional Devices User's Manual 8-20 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 174
the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from your reseller, dealer or service provider - if you find you need to consult others, be - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 175
in a permanent error log - this will help you to describe your problems to your reseller, dealer or service provider. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem Sometimes the computer will give you clues that can help you - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 176
Troubleshooting ■ Do you hear any so you can describe them in detail to your reseller, dealer or service provider. Software Hardware The problems may be caused by your software or disk. If you cannot load output function ■ i.LINK (IEEE1394) device ■ Video Playback ■ FM tuner User's Manual 9-3 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 177
Troubleshooting problems. This section provides checklists for AC power and the battery. If you cannot resolve a problem after following them, the cause may lie with another power related resource - in such an instance you should contact your reseller, dealer or service provider. User's Manual - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 178
provider. Computer shuts down This indicates a problem with the heat dispersal and its DC IN indicator system - you should contact your reseller, dealer is flashing in white or service provider. AC power If you have trouble turning on the computer with the AC adaptor connected you should - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 179
Troubleshooting Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-up Modes for more information on these indicators, together with general battery operation. Problem - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 180
Troubleshooting Real Time Clock Problem The following message is displayed on the LCD: RTC battery is low or CMOS checksum is inconsistent. Press [F2] key of each key). If you are still unable to use the keyboard, you should contact your reseller, dealer or service provider. User's Manual 9-7 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 181
instructions with the screen cleaner and always ensure you let the LCD screen dry properly before closing it. Problems above remain unresolved or other problems unable to resolve the problem, contact your reseller, dealer or service provider. Hard disk drive Problem Computer does not boot from - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 182
Troubleshooting Problem Slow performance Procedure The to resolve the problem, contact your reseller, dealer or service provider. DVD Super Multi drive For further information, please refer to Chapter 4, Operating Basics. Problem Procedure You on cleaning the media. User's Manual 9-9 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 183
Troubleshooting Problem Procedure Some CD/DVD/DVDs The computer's software or hardware run correctly, but others configuration may be causing a problem - causing the problem. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-10 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 184
Troubleshooting ExpressCard For further information, please refer to Chapter 8, Optional Devices. Problem Procedure ExpressCard error occurs Remove the ExpressCard from . If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-11 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 185
Troubleshooting Memory Stick/Memory Stick PRO/Memory Stick PRO Duo For further information, please refer to Chapter 8, Optional Devices. Problem Procedure Memory Stick/Memory Stick are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-12 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 186
the required file is actually on the MultiMediaCard that is inserted into the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Infrared receiver window If you are using a USB mouse, you should also refer to both the USB device section in - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 187
Troubleshooting Problem Double-tapping does not required and click OK. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Adjust the touch Sensitivity. 1. Click Start -> Control Panel -> the sensitivity. 7. Click the OK button. User's Manual 9-14 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 188
Troubleshooting USB mouse Problem On-screen pointer does not respond to mouse operation refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-15 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 189
that does not support USB, you are still able to use a USB mouse and/or USB keyboard by setting the USB KB/Mouse Emulation option within the TOSHIBA HW Setup utility to Enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-16 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 190
Troubleshooting USB Sleep and Charge function For more information and settings, please refer to the USB Sleep and Charge function section in Chapter 7, HW Setup and Passwords. Problem Procedure I cannot use the have the USB Sleep and Charge function-compatible icon ( ). User's Manual 9-17 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 191
Troubleshooting Problem External devices connected set to [Enabled], the "USB WakeUp function" does not work for ports that support the USB Sleep and Charge function. In that case, use an USB port that resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-18 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 192
Troubleshooting Additional memory module Please also refer to Chapter 8, Optional Devices, for further information on installing and removing memory modules. Problem are still unable to resolve the problem, contact your reseller, dealer or service provider. amber twice, then green Manual 9-19 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 193
Troubleshooting Problem Annoying sound is heard Procedure Check within the Windows Device Manager application to ensure the sound function is enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. In this instance you may be experiencing - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 194
Troubleshooting Problem No display Display error occurs Procedure attached. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Modem This information is applicable to the models equipped tone dial detection feature is disabled. User's Manual 9-21 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 195
Troubleshooting Problem Procedure You place a call, but a If you are still unable to resolve the problem, contact your reseller, dealer or service provider. LAN Problem Procedure Cannot access LAN Check for a is off. If problems persist, consult your LAN administrator. User's Manual 9-22 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 196
Troubleshooting Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Basics. Problem Problem resolve the problem, contact your reseller, dealer or service provider. If - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 197
Troubleshooting i.LINK (IEEE1394) device Problem Procedure i.LINK device instructions. Restart the computer and the Windows operating system to re-initialize the device. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Video Playback Problem - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 198
to resolve the problem, contact your reseller, dealer or service provider. TOSHIBA support If you require problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 199
Troubleshooting Outside of Europe In Europe Australia Germany & Austria TOSHIBA Australia Pty. Ltd. TOSHIBA Europe (I.E.) GmbH Information India The Rest of Europe TOSHIBA Europe (I.E.) GmbH Geschäftsbereich, DeutschlandÖsterreich Hammfelddamm 8, D-41460 Neuss, Germany User's Manual 9-26 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 200
documentation or visit the Toshiba website at www.pcsupport.toshiba.com for details). CPU performance may also vary from specifications due to design configuration. User's Manual 10-1 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 201
additional restrictions under "Environmental Conditions" in your computer documentation. Contact Toshiba Technical Service and Support for more information. 64-Bit Computing 64-bit processors are designed to take 64-bit operating system can address 4GB or more of system memory. User's Manual 10-2 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 202
wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. User's Manual 10-3 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 203
a draft 2.0 release version of the IEEE 802.11n specification and; may not be full compatible with, or support some feature (e.g., security) of, certain Wi-Fi equipment. USB Sleep & Charge The "USB Sleep &Charge LCD to a comfortable level to prevent possible strain on your eyes. User's Manual 10-4 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 204
Specifications 1 Display Controller 1 V.90/V.92 1 Wireless LAN 1 AC Power Cord and Connectors 1 TECRA M7 Appendix A Appendix B Appendix C Appendix D Appendix E User's Manual Appendixes-1 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 205
90% -30 to 10,000 meters Power Requirements AC adaptor Computer 100-240 volts AC 50 or 60 hertz (cycles per second) 19V DC User's Manual A-1 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 206
/ 56000 bps Fax 2400/4800/7200/9600/12000/14400 bps Error correcting MNP class 4 and ITU-T V.42 Data compression MNP class 5 and ITU-T V.42bis User's Manual A-2 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 207
advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors. A high-resolution external monitor connected to the computer can also disable Windows Aero™ to help correct this situation. User's Manual B-1 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 208
is capable of downstream speeds of 56Kbps (kilobits per second) when connected to an Internet service provider that supports V.90/V.92. As with any modem, the actual throughput (speed of data transfer) 92 Transmission speed From 56K (maximum) to 28Kbps (minimum) Reception only User's Manual C-1 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 209
on the error control method used. V42bis V.42 error control and V.42bis data compression V42 V.42 error control only NoEC No error control protocol User's Manual C-2 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 210
AT Command -V90=* -V90=0 -V90=1 V.90 Dial Line Rate -V90 sets the maximum V.90 downstream that the modem attempts to connect V.90 disabled V.90 enabled: automatic speed selection maximum modem speed(default) User's Manual C-3 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 211
Wi-Fi Alliance. ■ Microsoft Windows® Networking ■ CSMA/CA (Collision Avoidance) with Acknowledgment (ACK) ■ 54/48/36/24/18/9/6 Mb/s (Revision A and G) ■ 11/5.5/2/1 Mb/s (Revision B) User's Manual D-1 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 212
that may either absorb or reflect the radio signal. Supported Frequency Sub-bands Subject to the radio regulations that apply in the countries/regions , your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 213
use the factory-set default channel(printed in bold), unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device. User's Manual D-3 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 214
5500*3 5520*3 5540*3 5560*3 5580*3 5600*3 5620*3 5640*3 5660*3 5680*3 5700*3 5745*3 5765*3 5785*3 5805*3 Note US only*4 US only*4 US only*4 US only*4 User's Manual D-4 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 215
*1 Factory-set default channels *2 Refer to the sheet Approved Countries/Regions for use for the countries/regions that in which these channels can be used. *3 These channels are available to A/B/G combo type only. *4 Available Area: US (USA, CANADA) only. User's Manual D-5 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 216
: Length: Minimum 1.7 meters Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Voltage rating: 125 or 250 VAC (depending on country/region's power standards) User's Manual E-1 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 217
handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for USA, Australia, Canada, United Kingdom, Europe, and China. User's Manual E-2 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 218
USA United Kingdom Australia Europe Canada China User's Manual E-3 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 219
Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AACS: advanced access content system AC: Alternating current FIR: fast infrared GB: gigabyte HDD: hard disk drive HD+: High Definition Plus User's Manual Glossary-1 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 220
and other symbols, such as punctuation marks or mathematical symbols. alternating current (AC): Electric current that reverses its direction of flow at regular intervals. User's Manual Glossary-2 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 221
system. boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer's memory. boot disk: See system disk. bootable disk: See interface for transmission of signals, data or electric power. User's Manual Glossary-3 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 222
COM1, COM2, COM3 and COM4: The names assigned to the serial and communication ports. commands: Instructions you enter at the terminal keyboard that direct the actions of the computer or its peripheral devices. to connect to or communicate with another system or component. User's Manual Glossary-4 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 223
default: The parameter value automatically selected by the system when you or the program do not provide instructions. Also called a preset value. delete: To remove data from a disk or other data storage information. disable: To turn a computer option off. See also enable. User's Manual Glossary-5 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 224
record. display: A CRT, LCD, or other image producing device used to view computer output. documentation: The set of manuals and/or other instructions written for the users of a computer system or application. Computer system documentation typically includes procedural and tutorial information as - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 225
and escapes that are intended as a command to the modem. execute: To interpret and execute an instruction. F fast infrared: An industry standard that enables cableless infrared serial data transfer at speeds of up to F9 that tell the computer to perform certain functions. User's Manual Glossary-7 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 226
data transfer directly from external devices such as digital video cameras. input: The data or instructions you provide to a computer, communication device or other peripheral device from the keyboard or the computer, and the program, for example, the keyboard or a menu. User's Manual Glossary-8 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 227
to 1024, or 2 raised to the 10th power. See also byte and kilobyte. keyboard: An input device containing switches that are activated by manually pressing marked keys. Each keystroke activates a switch that transmits a specific code to the computer. For each key, the transmitted code is, in turn - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 228
called a screen. microprocessor: A hardware component contained in a single integrated circuit that carries out instructions. Also called the central processing unit (CPU), one of the main parts of the computer. device when it is ready to receive or transmit data. User's Manual Glossary-10 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 229
or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result. See also application. prompt: A message the computer provides indicating it is - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 230
is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S S/P DIF Input/Output. The electronic methodology used in serial data transmission. User's Manual Glossary-12 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 231
-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. User's Manual Glossary-13 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 232
to mean a Microsoft Windows window. Wireless LAN: Local Area Network (LAN) through wireless communication. write protection: A method for protecting a floppy diskette from accidental erasure. User's Manual Glossary-14 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 233
11 replacing, 6-9 Bluetooth, 1-8, 4-39 Bluetooth Stack for Windows by Toshiba, 1-14 problems, 9-23 Bridge media slot, 1-6, 2-2, 8-3 indicator, 2-12 using, 8-3 C Cache power off, 1-11 brightness (down), 5-4 brightness (up), 5-4 controller, B-1 hinge, 2-9 opening, 3-5 User's Manual TECRA M7 11 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 234
checklist, 1-1 ExpressCard, 1-6, 8-2 inserting, 8-2 problems, 9-11 removing, 8-3 External monitor, 1-6, 2-3, 8-15 problems, 9-20 F Fingerprint Sensor problems, 9-16 FN + 1 (TOSHIBA Zooming Mode, 1-12 Hot keys, 1-11 Brightness (Down), 5-4 Brightness (Up), 5-4 Hibernate, 5-4 User's Manual TECRA M7 12 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 235
general, 7-2 HW Setup utility, 1-15 I i.LINK, 1-6, 2-5, 8-19 precautions, 8-19 problems, 9-24 Indicators Battery, 2-12, 6-2 DC IN, 2-12 HDD/ODD/eSATA, 2-12 FN Sticky key, 5-5 Function keys F1 ... F12, 5-2 Hot keys, 5-3 problems, 9-7 Typewriter keys, 5-1 Windows special keys, 5-5 Keypad overlay, 1-12, - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 236
problems, 9-22 M Media care, 4-26 CD/DVDs, 4-26 Memory, 1-3 expansion, 1-17 installing, 8-8 removing, 8-10 Modem, 1-8, 4-34 connecting, 4-36 disconnecting, 4-37 jack, 2-6 problems Moving the computer, 4-44 MultiMediaCard problems, 9-13 P Password power on, 1-12 problems, 9-7 user, 6-12 Pointing - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 237
off, 6-14 turning off, 3-7 turning on, 3-6 Problems AC power, 9-5 Analyzing the problem, 9-2 Battery, 9-6 Bluetooth, 9-23 ExpressCard, 9-11 Card, 9-11 Self test, 9-4 Sound system, 9-19 System start-up, 9-4 TOSHIBA support, 9-25 Touch Pad, 9-13 USB device, 9-16 USB floppy diskette drive, 9-10 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 238
ConfigFree, 1-15 TOSHIBA Disc Creator, 1-15, 4-19 TOSHIBA PC Diagnostic Tool, 1-13 TOSHIBA support, 9-25 TOSHIBA Zooming Utility, 1-13 Touch Pad, 1-5 using, 4-1 U USB device, 1-6 problems, 9-16 USB floppy diskette drive, 8-11 problems, 9-10 using, 8-12 V Video RAM, 1-4 User's Manual TECRA M7 16 - Toshiba A350 PSAL6C-04T015 | Users Manual Canada; English - Page 239
Volume control, 2-3 W Web Camera, 1-7 Wireless communication, 4-38 indicator, 4-41 Wireless communication switch, 1-9, 2-1, 4-40 Wireless LAN, 1-8, 4-38 problems, 9-23 X xD picture card problems, 9-12 TECRA M7 User's Manual 17
TOSHIBA
Satellite A350/
Satellite A350D series
User's Manual