Toshiba A500 PSAM3C-025017 Users Manual Canada; English
Toshiba A500 PSAM3C-025017 Manual
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- Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 1
TOSHIBA Satellite A500/ Satellite Pro A500/ Satellite A500D/ Satellite Pro A500D series User's Manual - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 2
damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the TOSHIBA Satellite A500/Satellite Pro A500/ Satellite - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 3
Card is a trademark of FUJIFILM Corporation. Other trademarks and registered trademarks not listed above may be used in this manual. Macrovision License of Notice For DVD Manufacturing License Agreement This product incorporates copyright protection technology that is protected by U.S. patents - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 4
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference , Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 (949) 583-3000 User's Manual iv - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 5
point of cable entrance, or attachment, as practicable and the connection complies with all local cable installation requirements that are applicable in your area. User's Manual v - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 6
on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. each network, please refer to the relevant sections of the user guide for more details. The hookflash (timed break register recall) function is User's Manual vi - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 7
If more than two redial attempts are made, the modem will return Black Listed. If you are experiencing problems with the Black Listed code, set the interval between redials at one minute or longer. Japan's Telecommunications be connected to the Telecom Network PTC / 211 / 05 / 005 User's Manual vii - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 8
the REN, please refer to the modem's label. The modem connects to the telephone line by means of a standard jack called the USOC RJ11C. User's Manual viii - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 9
will give you notice in writing to allow you to make any changes necessary to maintain uninterrupted service. If problems arise If any of your telephone equipment is not operating properly, you should immediately remove it Use only No. 26 AWG or larger telecommunication line cord. User's Manual ix - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 10
Instructions for IC compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be inspection authority, or electrician, as appropriate. 2. The user manual of analog equipment must contain the equipment's Ringer Equivalence - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 11
requires suitable software in addition to a modem. ■ This equipment shall not be used in any manner which could constitute a nuisance to other Telecom customers. User's Manual xi - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 12
compliance with Telecom Specifications: a/ There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and; b/ The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 13
may prepare any number of Telepermit labels subject to the general instructions on format, size and color on the attached sheet. The Telepermit displayed on the product at all times as proof to purchasers and service personnel that the product is able to be legitimately connected to the Manual xiii - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 14
office or the shop where you purchased the product. This symbol may not be displayed depending on the country and region where you purchased. User's Manual xiv - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 15
Multi (+-R DL) drive or DVD Super Multi (+-R DL) /w Label Flash drive. The drive has one of the following labels: CLASS 1 LASER PRODUCT LASER KLASSE 1 User's Manual xv - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 16
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 17
-TD09TBF Location of the required label COMPLIES WITHFDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J MANUFACTURED PIONEER CORPORATION 4-1, MEGURO 1-CHOME, MEGUROKU TOKYO 153-8654, JAPAN User's Manual xvii - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 18
AT THE DATE OF MANUFACTURE. MANUFACTURED Toshiba Samsung Storage Technology Korea Corporation 416, Maetan-3Dong, Yeongtong-Gu, Suwon City, Gyeonggi-Do, 443-742, Korea User's Manual xviii - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 19
instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station auf. Falls Probleme mit diesem Modell auftreten, benachrichtigen Sie bitte die nächste "autorisierte Service-Vertretung". Um - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 20
vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER'S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE. VORSICHT: DIE VERWENDUNG VON ANDEREN STEURUNGEN ODER EINSTELLUNGEN ODER DAS DURCHFÜHREN VON ANDEREN VORG - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 21
xxviii Creating a computer-friendly environment xxviii Stress injury xxix Heat injury xxix Pressure or impact damage xxix ExpressCard overheating xxix Mobile phones xxx Instruction Manual for Safety and Comfort xxx Chapter 1 Introduction Equipment checklist 1-1 Features 1-3 User - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 22
4-32 Using TOSHIBA Face Recognition 4-33 Modem 4-37 TV Tuner 4-39 Wireless communications 4-42 LAN 4-45 Cleaning the computer 4-47 Moving the computer 4-48 User's Manual xxii - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 23
(External Serial ATA 8-12 External monitor 8-13 HDMI 8-15 Security lock 8-18 Chapter 9 Troubleshooting Problem solving process 9-1 Hardware and system checklist 9-3 TOSHIBA support 9-27 Chapter 10 Disclaimers CPU 10-1 Memory (Main System 10-2 Battery Life 10-3 User's Manual xxiii - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 24
controller B-1 Appendix C V.90/V.92 V.90/V.92 mode C-1 AT Command C-3 Appendix D Wireless LAN Card Specifications D-1 Radio Characteristics D-2 Supported Frequency Sub-bands D-2 Appendix E AC Power Cord and Connectors Certification agencies E-2 Appendix F TOSHIBA PC Health Monitor - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 25
operations and care, using optional devices and troubleshooting. If you are a new user of computers Then read Getting Started for step-by-step instructions on setting up your computer. If you sure to read Chapter 8, Optional Devices. Manual contents This manual is composed of the following chapters, - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 26
8, Optional Devices, describes the optional hardware available. Chapter 9, Troubleshooting, provides helpful information on how to perform some diagnostic tests, directs you to the information contained in this manual. Conventions This manual uses the following formats to describe, identify, - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 27
face you see to the left. Messages Messages are used in this manual to bring important information to your attention. Each type of message is A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note is - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 28
or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation ■ Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 29
Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. ■ The surface of - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 30
impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 31
This chapter provides an equipment checklist, and it identifies the computer's features, options and accessories. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 32
Web Camera models) ■ TOSHIBA PC Health Monitor ■ TOSHIBA USB sleep and Charge Utility ■ Online Manual ■ TOSHIBA Satellite A500/Satellite Pro A500/ Satellite A500D/Satellite Pro A500D series User's Manual (This manual) SD Memory Card Format Utility and other SD functions are packaged into TOSHIBA SD - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 33
Introduction Documentation ■ TOSHIBA Satellite A500/Satellite Pro A500/ Satellite A500D/Satellite Pro A500D series Portable Personal Computer User's Manual (User's Manual) ■ Instruction Manual for Safety and Comfort ■ End User License Agreement If any of the items are missing or damaged, contact - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 34
installed on Mobile Intel® GL40 Express Chipset models is 4GB. ■ PC2-6400 memory module works as PC2-5300 speed on AMD Athlon/SempronTM Processor. User's Manual 1-4 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 35
chip by ATI Mobility RadeonTM HD 4570: External 512MB AMD M780G Chipset model in graphic chip by ATI Mobility RadeonTM HD 4650: External 1GB User's Manual 1-5 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 36
Please note that part of the hard disk drives overall capacity is reserved as administration space. Additional hard disk drive sizes may be introduced. User's Manual 1-6 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 37
at up to 6x speed, DVD+R (Double Layer) at up to 6x speed and DVD-RAM at up to 5x speed, and supports the following formats: ■ CD-R ■ CD-RW ■ DVD-ROM ■ DVD-Video ■ CD-DA ■ CD-Text ■ Photo CD™ speed, DVD-RAM at up to 5x speed. This drive supports the same formats as the DVD Super Multi drive. User - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 38
the palm rest allow control of the on-screen pointer and support functions such as the scrolling of windows. Power Battery pack RTC Some models include this feature. Universal Serial Bus (USB 2.0) The computer supports multiple Universal Serial Bus ports that comply with the USB 2.0 standard. The - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 39
slot is a Universal slot. This slot supports ExpressCard/54 and ExpressCard/34 modules. This models. The integrated sound system provides support for the computer's internal speakers and and receive control signals. By connecting a TV which supports HDMI Control to this port, the remote control for - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 40
Like HDMI, DisplayPort cables can send video and audio signals when connected to a device that supports DisplayPort. Refer to Chapter 8, Optional Devices, for more details. This jack lets you connect controller is stored within the ExpressCard slot (Provided with some models). User's Manual 1-10 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 41
integrated model is only installed as a standard device in some markets. The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, actual transmission speed will be lower than the theoretical maximum speed. User's Manual 1-11 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 42
the computer to a desk or other large object. Software The computer's internal display panel supports high-resolution video graphics and can be set to a wide range of viewing angles for maximum system configuration directly from the keyboard without running a system program. User's Manual 1-12 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 43
rises to a certain level, the cooling fan is turned on or the processing speed is lowered. This can be specified in the Power Options. User's Manual 1-13 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 44
maintained in the computer's main memory so that when you next turn on the power, you can continue working right where you left off. User's Manual 1-14 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 45
reduce the icon size on the Windows Desktop, or the zoom factor associated with specific supported applications. TOSHIBA PC Diagnostic Tool The TOSHIBA PC Diagnostic Tool will display basic system configuration set, the FN key will remain active until another key is pressed. User's Manual 1-15 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 46
start them. For further information on their operation, please refer to each utility's online manual, help files or README.TXT file. Fingerprint Utility Some models of this computer series support a fingerprint utility, which is installed for the purpose of enrolling and recognizing fingerprints - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 47
and network connections, help in the identification of communication problems and allow the creation of profiles if you need and Charge function. This utility shows the positions of USB ports that support the USB sleep and Charge function and displays the battery's remaining capacity. Manual 1-17 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 48
drive with Labelflash. In order to determine if the optical disc drive installed in your computer supports Labelflash follow the steps as detailed below: 1. Click Start → All Programs → DVD name is displayed in Step 4, your computer's optical disc drive supports Labelflash. User's Manual 1-18 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 49
some DVD Video titles. Make sure to connect the computer's AC adaptor when playing a DVD Video. Power-saving features may interfere with smooth playback. User's Manual 1-19 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 50
and write to diskettes that have already been formatted. Security lock A slot is available to attach a security cable to the computer to deter theft. User's Manual 1-20 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 51
, out of the Bridge media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. User's Manual 2-1 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 52
Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or Bluetooth functionality. ■ Always turn off oven or other source can disrupt Wi-Fi or Bluetooth operation. User's Manual 2-2 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 53
be noted that some functions associated with a specific device might not operate properly. Cooling vents The cooling vents help keep the processor from overheating. User's Manual 2-3 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 54
audio signals. In addition to this, it can send and receive control signals. By connecting a TV which supports HDMI Control to this port, the remote control for the connected TV can be used to operate some of , which can cause damage and fire, possibly resulting in serious injury. User's Manual 2-4 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 55
microphone input, and connection of a stereo device for audio input. Like HDMI, DisplayPort cables can send video and audio signals when connected to a device that supports DisplayPort. User's Manual 2-5 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 56
slot *6. TV Tuner jack *7. FM Tuner jack *8. Optical Disc drive (slot) *Depending on the model you purchased. Figure 2-3 The right side of the computer User's Manual 2-6 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 57
models are equipped with the TV Tuner. A FM tuner jack enables FM tuner antenna connection. Some models are equipped with an FM tuner jack. User's Manual 2-7 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 58
causing any damage. c b a d f e 1. Battery safety lock 2. Battery release latch 3. Battery 4. Cooling vent 5. Memory module slots 6. Hard Disk Drive Figure 2-4 The underside of the computer User's Manual 2-8 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 59
the installation, replacement and removal of additional memory modules. Please refer to the Additional memory module section in Chapter 8, Optional Devices for more information. User's Manual 2-9 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 60
LAN antenna 15. LCD Sensor switch *Depending on the model you purchased. Figure 2-5 The front of the Touch Pad model with the display open User's Manual 2-10 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 61
within the System indicators section. Display hinge The display hinge allows the display panel to be position at a variety of easy-to-view angles. User's Manual 2-11 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 62
using the Web Camera. Please refer to the Using the web camera section in Chapter 4, Operating Basics. Some models are equipped with a Web Camera. User's Manual 2-12 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 63
using the Web Camera. Please refer to the Using the web camera section in Chapter 4, Operating Basics. Some models are equipped with a Web Camera. User's Manual 2-13 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 64
switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled. User's Manual 2-14 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 65
optional external stereo headphones (if connected). Press the Volume DOWN button to decrease the volume and the Volume UP button to increase the volume. User's Manual 2-15 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 66
-in hard disk drive or the other drives. The Bridge media slot indicator glows white when the computer is accessing the Bridge media slot. User's Manual 2-16 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 67
touchpad is activated. The indicator does not glow when the touchpad is disable (and a mouse or other device is used to navigate the computer) User's Manual 2-17 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 68
only once. The recorded data cannot be erased or changed. ■ DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than once. User's Manual 2-18 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 69
size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc. User's Manual 2-19 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 70
Controller section in this chapter for information on how to use the Remote Controller as well as how to install and remove its batteries. User's Manual 2-20 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 71
. Skip 11.Back 12.More Info 13. Arrows 14. OK 15. Volume Control 16. Channel/Page Control 17. Start 18. Mute 19. Recorded TV 20. Guide 21. Live TV 22. DVD Menu 23. Numbers 24. Clear 25. Enter 26. Teletext Figure 2-9 Full Size Remote Controller User - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 72
track or one DVD chapter). Displays the previous window. More Info Arrows The button provides more details on a TV program than is listed in the Guide. Moves the cursor to navigate within Media Center windows. User - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 73
of TV programs. The Recorded TV feature of Media Center will be activated. Opens the Television Program Guide to display available TV channels and programs to watch and record. A shortcut to the full screen view The OK button on the Remote Controller has the same functions. User's Manual 2-23 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 74
14. Start 15. REW (Rewind) 16. Play/Pause 17. FWD (Fast Forward) 18. Replay 19. Stop 20. Skip Figure 2-10 Slim Size Remote Controller User's Manual 2-24 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 75
drive. If the application you wish to run is not selected as the active window when these buttons are pressed, please switch to the application manually. For example, by clicking the taskbar item for the application window you wish to make active. Decreases the computer's display panel brightness in - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 76
Remote Controller is designed specifically for this computer. ■ Some application programs may not support remote control functions. Operational range of the Remote Controller Point the Remote controller at horizontal and 15 degree vertical range of the infrared receiver window. User's Manual 2-26 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 77
Controller is dirty. ■ When other computers which use an infrared remote controller are used near to your computer. ■ When a low battery condition is present. User's Manual 2-27 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 78
Remote Controller are discharged, replace them with commercially available AA manganese batteries or AA alkaline batteries. Other types or battery should not be used. User's Manual 2-28 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 79
correct position. Figure 2-13 Inserting the batteries 3. Close the battery cover. Close the cover securely until it clicks. Figure 2-14 Closing the battery cover User's Manual 2-29 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 80
to place the battery with correct polarities. Press the battery down to the stopper then push it forward to fit into the battery case. User's Manual 2-30 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 81
, follow the steps as detailed below: 1. Make sure the ExpressCard slot is empty. 2. Set the front side upward and insert a Slim size remote controller. User's Manual 2-31 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 82
to make it stretch out. 2. Grasp a Slim size remote controller and pull it out from the slot. Figure 2-21 Removing a Slim size remote controller User's Manual 2-32 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 83
other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. User's Manual 2-33 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 84
installing the battery pack. ■ All users should be sure to read the section Starting up for the first time. ■ Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 85
47 or 63 hertz. For details on using the AC adaptor to charge the battery pack, refer to Chapter 6, Power and Power-up Modes. User's Manual 3-2 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 86
the computer, always follow the steps in the exact order as described in the User's Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 87
the computer 3. Plug the power cord into a live wall outlet - the Battery and DC IN indicators on the front of the computer should glow. User's Manual 3-4 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 88
3-4 Opening the display Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. User's Manual 3-5 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 89
use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). User's Manual 3-6 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 90
the first time The Microsoft Windows Vista® Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to read the Software License Terms carefully - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 91
Hibernation Mode, the computer saves the contents of memory to the hard disk drive. However, for safety sake, it is best to save your data manually. ■ Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. Wait for the Hard Disk Drive - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 92
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 3-9 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 93
input or hardware access for the time period set by the System Sleep Mode feature. ■ Allows the use of the panel power off feature. User's Manual 3-10 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 94
function under the following conditions: ■ Power is turned back on immediately after shutting down. ■ Memory circuits are exposed to static electricity or electrical noise. User's Manual 3-11 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 95
diagnostics or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the on-screen menu. 1. Turn off the computer - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 96
compatible with the optical disc drive installed into your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. 3. Turn on your computer and allow it to load DVDs, select the type of media you want to create. User's Manual 3-13 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 97
This partition stores files which can be used to restore pre-installed software in the event of a problem. If you subsequently set up your hard disk drive again, do not change, delete or add 3. A menu will be displayed from which you should follow the on-screen instructions. User's Manual 3-14 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 98
in Chapter 7, HW Setup and Passwords for further information. 4. A menu will be displayed from which you should follow the on-screen instructions. When removing pre-installed drivers/utilities or when installing, you can setup the respective drivers/utilities from "TOSHIBA Applications and Drivers - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 99
want the on-screen pointer to go. d a b c 1. Touchpad Enable/Disable button 2. Touchpad 3. Touchpad buttons 4. Fingerprint Sensor Figure 4-1 Touch Pad and Touch Pad control buttons User's Manual 4-1 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 100
the finger towards you until the sensor surface becomes visible. 3. Ensure the center of the fingerprint is on the sensor when swiping the finger. User's Manual 4-2 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 101
finger is swiped too quickly or too slowly. Follow the onscreen instructions to adjust the speed of the swipe. Points to note about in (1) damage to the sensor or cause sensor failure, (2) finger recognition problems, or lower finger recognition success rate. ■ Do not scratch or poke the Manual 4-3 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 102
are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints. ■ The recognition success rate may differ from user to user. User's Manual 4-4 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 103
click the icon in the Task Bar. 2. The Enter Windows Password screen is displayed. Enter a password into the Enter Windows Password field. Click Next. User's Manual 4-5 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 104
[Delete All] button in the lower right. 6. "Are you sure you want to delete all fingerprints?" will be displayed on screen, click OK button. User's Manual 4-6 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 105
to register the User Password. ■ If you fail fingerprint authentication more than five times, you must enter the User Password or Supervisor Password manually to start the computer. ■ When swiping, please do it slowly and at a constant speed. If this does not improve the authentication rate, please - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 106
all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility. User's Manual 4-8 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 107
OFF" includes Sleep Mode, Hibernation Mode or shutdown state. This function can be used for ports that support the USB Sleep and Charge function (hereinafter called "compatible ports").Compatible ports are USB ports that have the power of the computer ON to charge the device. User's Manual 4-9 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 108
USB Sleep and Charge. Enabling USB Sleep and Charge This utility can be used to enable and disable the USB Sleep and Charge function. User's Manual 4-10 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 109
size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc. User's Manual 4-11 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 110
button a Figure 4-3 Pressing the eject button 2. Grasp the disc tray gently and pull until it is fully opened. Figure 4-4 Pulling the disc tray open User's Manual 4-12 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 111
find that the media itself might become damaged, and/or the disc tray might not open fully when you next press the eject button. User's Manual 4-13 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 112
tray has opened slightly, you should wait for a moment to ensure the CD/DVD media has stopped spinning before you fully open the tray. User's Manual 4-14 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 113
a slender object such as a straightened paper clip about 25mm into the eject hole just to the right of the drive's eject button. a 1. Eject hole Figure 4-7 Manual release with the eject hole You must ensure that you turn off the power before you use the eject hole. If the CD/DVD media - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 114
with this computer. Corel DVD MovieFactory can be used to write files in video format. TOSHIBA Disc Creator can be used to write data. User's Manual 4-16 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 115
message Before you write or rewrite to any of the media supported by the DVD Super Multi drive, please read and follow all of the setup and operating instructions in this section. If you fail to do so, you MEDIA CO., LTD. CD-RW: (Ultra-Speed) MITSUBISHI KAGAKU MEDIA CO., LTD. User's Manual 4-17 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 116
Version 2.0, Version 2.1 or Version 2.2 Matsushita Electric Industrial Co.,Ltd. (for 3x and 5x speed media) Hitachi Maxell,Ltd. (for 3x and 5x speed media) User's Manual 4-18 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 117
to ensure that any DVD-RAM writing has been completed. In this instance, writing is finished if you can eject the DVD-RAM media. User's Manual 4-19 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 118
or voice. ■ Open the optical disc drive. ■ Do not use shut down, log off, Sleep Mode or Hibernation Mode functions while writing or rewriting. User's Manual 4-20 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 119
current optical disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice to make two or more copies RW media using the 'Disc Backup' function of TOSHIBA Disc Creator. User's Manual 4-21 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 120
you will need Service Pack 2. In addition to this, some DVD-ROM and DVD-ROM / CD-R/RW drives cannot read this added data regardless of the operating system. ■ TOSHIBA Disc Creator does not support recording to DVD- Select File Open or Full Compare mode. 5. Click the OK button. User's Manual 4-22 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 121
more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information. ■ Opening the TOSHIBA Disc Creator Manual Start → All Programs → TOSHIBA → CD&DVD Applications → Disc Creator Help When Using Corel DVD MovieFactory® for TOSHIBA How to make a Labelflash - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 122
Manual files for additional DVD MovieFactory information. Opening the DVD MovieFactory Manual Start → All Programs → DVD MovieFactory for TOSHIBA → User Manual → DVD MovieFactory User Manual put a heavy load on the CPU. ■ There is no support for mp3 decode and encode. 2. Before recording the video to - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 123
Disc: ■ There is no support to record on DVD-R/+R disc ■ There is no support to record DVD+VR format by HDV ■ HDV support is limited to burn DVD-Video only ■ DVD-VR format is not supported to add Menu 4. About recorded either "the same as the factory default setting" or "ALL". User's Manual 4-25 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 124
display. 4. Do not change the screen resolution while running the "TOSHIBA DVD PLAYER". TOSHIBA DVD PLAYER 1. "TOSHIBA DVD PLAYER" software is supported for playback of DVDVideo and DVD-VR. 2. The "TOSHIBA DVD PLAYER" does not have a parental control function. 3. In order to protect copyrights - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 125
menu operations may not be able to be used. Open TOSHIBA DVD PLAYER HELP TOSHIBA DVD PLAYER features and instructions are also explained in detail in "TOSHIBA DVD PLAYER Help". Use the following procedure to open "TOSHIBA DVD of your media and protect the data stored on it. User's Manual 4-27 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 126
use items such as erasers near your floppy diskettes as foreign particles inside the jacket of the floppy diskette can damage the magnetic surface. User's Manual 4-28 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 127
the Headphone (S/PDIF) jack for playing digital sound on digital audio equipment. Digital Output can only be used by connecting an optical audio cable. User's Manual 4-29 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 128
and fan noise. ■ Acoustic Echo Cancellation reduces feedback and feedback echo. Default Format You can change the sample rate and bit depth of sound. User's Manual 4-30 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 129
photograph size: 1280X800 pixels). Please refer to the Camera Assistant Software Online Help for details. c b a 1. Microphone 2. Web Camera 3. Web Camera LED Figure 4-9 Web Camera User's Manual 4-31 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 130
→ Web Camera Application. 1. Capture Still Images 2. Open/Close Preview Area 3. Delete Recorded File 4. Video Recording 5. Camera Resolution 6. Capture Settings Figure 4-10 Using the Software User's Manual 4-32 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 131
computer, please uninstall the application or delete all the logs created by the application. For details on how to do this, see help file. User's Manual 4-33 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 132
do not wish to practice, click on the Skip button in the Registration screen. 3. Click the Next button to start the guide. 4. First, take a picture while moving your neck slightly to the left and right. 5. Now take a picture while and right, and then move your neck down and up. User's Manual 4-34 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 133
and you will then be returned to the Management screen. ■ Clicking on the Yes button will remove the selected user from the Management screen. User's Manual 4-35 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 134
authentication, you will be returned to the Select Tiles screen. 8. Windows Welcome screen will be displayed, and will be logged in automatically to Windows. User's Manual 4-36 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 135
/region setting this way you may find that the change does not take effect. 2. The Region Selection icon will appear in the Windows Taskbar. User's Manual 4-37 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 136
Click the icon with the primary (left) mouse button to display a list of regions that the modem supports, together with a sub-menu which details telephony location information - a check mark will appear next to should select this item in order to display the dialing properties. User's Manual 4-38 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 137
Media Center in Windows mode to watch TV programs or record them. Attach a TV Tuner antenna to the tv tuner jack on the computer. User's Manual 4-39 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 138
in poor radio receiving conditions, contact the dealer you purchased it from, or use a commercially available antenna booster. Please refer to the manual provided with the booster for details. Connecting the Cable This section describes how to connect the antenna cable to your computer. Connecting - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 139
. Use the FM Radio of Windows Media Center to listen to FM radio. Some models are equipped with a modem jack or FM antenna port. User's Manual 4-41 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 140
start FM software. Wireless communications The computer's wireless communication function supports both Wireless LAN and Bluetooth devices. All models are provided with algorithm ■ Wi-Fi Protected Access™ (WPA™) support ■ Advanced Encryption Standard (AES) data encryption User's Manual 4-42 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 141
links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other. User's Manual 4-43 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 142
computer will not be able to use this type of functionality. Product Support: The latest information regarding operating system support, language support or available upgrades can be found on our website http://www.toshiba-europe to turn it off and to the right to turn it on. User's Manual 4-44 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 143
device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi, UWB click the wireless device then choose enable. The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN . User's Manual 4-45 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 144
connected to the computer. 2. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. User's Manual 4-46 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 145
or software vendor before disconnecting from the hub. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and use care with all liquids the computer inspected by an authorized service provider in order to assess the scope of any damage. User - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 146
durability you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. ■ Make sure all disk/disc activity has ended before moving the computer it to cool down - a failure to follow this instruction may result in minor heat injury. User's Manual 4-48 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 147
■ Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to the computer, computer failure or loss of data. ■ Never transport your 30 seconds pass. When vibration subsides, the icon returns to the normal state. User's Manual 4-49 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 148
head is un-parked the disk will begin to rotate again. The 3D Viewer can be started from the icon in the task tray. User's Manual 4-50 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 149
mode, recovering from hibernation mode, or power off. Be sure to not subject the computer to vibration or impact while the function is disabled. User's Manual 4-51 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 150
have special computer functions. Never remove the key caps on your keyboard. Doing so could cause damage to the parts under the key caps. User's Manual 5-1 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 151
following keys to simulate functions similar to those of keys on the 104/105 key enhanced keyboard which are not on this computer's keyboard. User's Manual 5-2 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 152
mode. Output: Pressing FN + F5 changes the active display device. Brightness (Down): Pressing FN + F6 decreases the computer's display panel brightness in individual steps. User's Manual 5-3 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 153
icon size on the desktop or the font sizes within one of the supported application windows. TOSHIBA Zooming Utility (enlarge): Pressing FN + 2 enlarges the size on the desktop or the font sizes within one of the supported application windows. Keyboard Backlight (ON/OFF): Pressing FN + turns the - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 154
down ALT + FN. 2. Type the ASCII code of the character you require. 3. Release ALT + FN - the ASCII character will appear on the display screen. User's Manual 5-5 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 155
(no operation) • LED: Battery white DC IN white • Quick charge • LED: Battery amber DC IN white • No charge • LED: Battery off DC IN white User's Manual 6-1 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 156
battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off. User's Manual 6-2 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 157
pack When the AC adaptor is not connected, the computer's main power source is a removable lithium ion battery pack, also referred to in this manual as the battery. You can purchase additional battery packs for extended use of the computer away from an AC power source - although you should not - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 158
RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of. Dispose the above actions, please contact your TOSHIBA service representative. User's Manual 6-4 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 159
in this section will help to ensure safe operation and maximum performance. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. ■ Make sure the battery is securely installed in the computer before attempting to charge the battery - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 160
DC IN 19V jack of the computer, and to a wall outlet that is supplying power. 3. Charge the battery until the Battery indicator glows white. User's Manual 6-6 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 161
of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack. User's Manual 6-7 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 162
use the computer for more than eight hours, disconnect the AC adaptor. ■ Store spare battery packs in a cool dry place out of direct sunlight. User's Manual 6-8 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 163
display panel and turn the computer upside down. 5. Slide the battery safety lock towards the release ( ) position to make the battery release latch movable. User's Manual Figure 6-1 Releasing the battery pack (1) 6-9 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 164
battery pack is securely in place and the battery safety lock (2) is in its position. Figure 6-3 Securing the battery pack 3. Turn your computer over. User's Manual 6-10 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 165
. You can try to swipe the fingerprint up to five times. If you failed fingerprint authentication more than five times, you must enter the password manually to start the computer. ■ Enter the password - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 166
Modes The password is necessary only if the computer was shut down in boot mode, not in Hibernation or Sleep mode. To enter a password manually, follow these steps: 1. Turn on the power as described in Chapter 3, Getting Started. The following message will appear in the LCD: Enter Password [xxxxxxxx - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 167
Power and Power-up Modes If the panel power off function is enabled and you manually shut down Windows, do not close the computer's display panel until the shut down process has been completed. System auto off This feature turns the - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 168
closes the HW Setup window. Cancel Closes the window without accepting your changes. Apply Accepts all your changes without closing the HW Setup window. User's Manual 7-1 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 169
Setup version. Setup This field displays BIOS Version and date. When finish BIOS update, please restart your computer and press F2 into BIOS setup manual and load BIOS default one time. Password User Password This option allows you to set or reset the user password for power on. Not Registered - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 170
on the computer by pressing any key. It is effective only for the internal keyboard and only when the computer is in Sleep mode. User's Manual 7-3 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 171
Wake-up on Keyboard function (Default). USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard LAN function (Default). Disabled Disables Built-in LAN function. User's Manual 7-4 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 172
. Keyboard Backlight Auto Fn + Keyboard backlight will be on when hit any key When [Fn + ] is pressed, keyboard backlight will turn on/off alternately. User's Manual 7-5 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 173
Power devices ■ Battery packs ■ Universal AC Adaptor ■ Battery Charger Peripheral devices ■ Hard disk drive pack ■ USB floppy diskette drive ■ eSATA ■ External monitor ■ HDMI ■ DisplayPort User's Manual 8-1 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 174
by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate computer. 5. Press the ExpressCard gently to ensure a firm connection is made. User's Manual 8-2 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 175
the ExpressCard 6. Re-insert the Dummy card into the ExpressCard slot. When you do not use a ExpressCard, please be sure to insert a Dummy card. User's Manual 8-3 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 176
damage and fire, possibly resulting in serious injury. ■ This Bridge media slot supports the following memory media: ■ Secure Digital (SD) Card (SD memory that all memory media will operate properly. ■ The slot does not support Magic Gate functions. Secure Digital (SD) Card Memory Stick xD - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 177
a device such as digital camera or digital audio player that uses the SD/SDHC memory cards, not with the format command provided within Windows. User's Manual 8-5 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 178
Slot A and Slot B: repeatedly flashes amber twice, then green twice. In all instances you should shut down the computer and remove the incompatible module(s). User's Manual 8-6 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 179
insert the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place. User's Manual 8-7 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 180
touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. 5. Seat the memory module cover in place and secure it with one screw. Take care to ensure it, Start → Control Panel → System and Maintenance → System icon. User's Manual 8-8 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 181
touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. 6. Seat the memory module cover in place and secure it with one screw. Take care to ensure that Ion battery packs without requiring the use of your computer. User's Manual 8-9 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 182
button or turn off the computer while the light is glowing. Doing so could destroy data and damage the floppy diskette or the drive. User's Manual 8-10 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 183
ten seconds for it to be recognized by the computer. Do not attempt to disconnect and reconnect the drive before this period has elapsed. User's Manual 8-11 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 184
not try to force the connection, doing so can damage the connecting pins. Figure 8-8 Connecting an eSATA cable to the USB (eSATA combo) port User's Manual 8-12 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 185
's USB (eSATA combo) port. External monitor An external analog monitor can be connected to the computer's external monitor port, with the computer supporting WUXGA video mode. In order to connect a monitor, follow the steps as detailed below: 1. Turn the computer's power off. 2. Connect the monitor - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 186
will be active. Do not disconnect the external monitor while in Sleep or Hibernation Mode. Turn off the computer before disconnecting the external monitor. User's Manual 8-14 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 187
device. Figure 8-10 Connecting the HDMI out port 2. Plug the other end of the HDMI cable into the HDMI out port on your computer. User's Manual 8-15 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 188
, True Color (32bit), 60Herts 480p The above display mode is a typical HDMI display mode. The selectable display modes will vary for different HDMI monitors. User's Manual 8-16 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 189
Industry which allows devices to work together over an HDMI cable. By connecting a TV player which supports HDMI Control to this port, the remote control for the connected TV can be used to operate the device. Figure 8-11 Connecting a DisplayPort device 3. Turn the device on. User's Manual 8-17 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 190
The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to with the 'lock hole' and secure it in place. User's Manual Figure 8-12 Security lock 8-18 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 191
and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from your reseller, dealer or service provider. If you find you need to consult others, be prepared - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 192
in a permanent error log. This will help you to describe your problems to your reseller, dealer or service provider. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem Sometimes the computer will give you clues that can help you - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 193
Troubleshooting Record your observations so you can describe them in detail to your reseller, dealer or service provider. Software Hardware The problems may be caused by your software or disk output function ■ HDMI monitor output function ■ Video Playback ■ FM tuner ■ TV Tuner User's Manual 9-3 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 194
Troubleshooting problems. This section provides checklists for AC power and the battery. If you cannot resolve a problem after following them, the cause may lie with another power related resource - in such an instance you should contact your reseller, dealer or service provider. User's Manual - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 195
provider. Computer shuts down This indicates a problem with the heat dispersal and its DC IN indicator system - you should contact your reseller, dealer is flashing in white or service provider. AC power If you have trouble turning on the computer with the AC adaptor connected you should - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 196
Troubleshooting Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-up Modes for more information on these indicators, together with general battery operation. Problem - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 197
Troubleshooting Real Time Clock Problem The following message is displayed on the LCD: RTC battery is low or CMOS checksum is inconsistent. Press [F2] key of each key). If you are still unable to use the keyboard, you should contact your reseller, dealer or service provider. User's Manual 9-7 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 198
software to determine if it is this that is causing the problems. Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-8 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 199
does not boot from hard disk drive Hard disk drive Problem Computer does not boot from hard disk drive Slow performance User's Manual Troubleshooting Procedure Check to see whether that is a floppy you are still unable to resolve the problem, contact your reseller, dealer or service provider. 9-9 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 200
Troubleshooting DVD Super Multi drive For further information, please refer to Chapter 4, Operating Basics. Problem others configuration may be causing a problem. Ensure do not that these CD or DVD media that you are using - the drive supports the following: DVD: DVD-ROM, DVD-Video CD: CD - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 201
Troubleshooting USB floppy diskette drive The USB floppy diskette drive is available only as an option. For further information, please refer to Chapter 4, Operating Basics. Problem problem problem. If you are still unable to resolve the problem, contact your reseller, dealer or service problem - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 202
Troubleshooting SD/SDHC memory card, miniSD/microSD Card For further information, please refer to Chapter 8, Optional Devices. Problem Procedure SD/SDHC memory card, miniSD/ you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-12 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 203
Troubleshooting Memory Stick/Memory Stick PRO/Memory Stick PRO Duo For further information, please refer to Chapter 8, Optional Devices. Problem Procedure Memory Stick/Memory Stick are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-13 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 204
the required file is actually on the MultiMediaCard that is inserted into the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Infrared receiver window If you are using a USB mouse, you should also refer to both the USB device section in - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 205
Troubleshooting Problem Double-tapping does not work required and click OK. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Adjust the touch Sensitivity. 1. Click Start → Control Panel → the sensitivity. 7. Click the OK button. User's Manual 9-15 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 206
Troubleshooting USB mouse Problem On-screen pointer does not respond to mouse operation refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-16 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 207
Troubleshooting Problem the problem, contact your reseller, dealer or service provider. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device. Problem Sleep and Charge function Problem Procedure I cannot - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 208
Troubleshooting Problem Procedure When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply " setting to [Disabled]. Instead use a USB port that does not have the USB Sleep and Charge function-compatible icon ( ). User's Manual 9-18 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 209
Troubleshooting Problem External devices connected set to [Enabled], the "USB WakeUp function" does not work for ports that support the USB Sleep and Charge function. In that case, use an USB port that resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-19 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 210
Troubleshooting Additional memory module Please also refer to Chapter 8, Optional Devices, for further information on installing and removing memory modules. Problem are still unable to resolve the problem, contact your reseller, dealer or service provider. amber twice, then green Manual 9-20 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 211
Troubleshooting Problem Annoying sound is heard Procedure Check within the Windows Device Manager application to ensure the sound function is enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. In this instance you may be experiencing - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 212
Troubleshooting Problem No display Display error occurs Procedure attached. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Modem This information is applicable to the models equipped tone dial detection feature is disabled. User's Manual 9-22 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 213
Troubleshooting Problem Procedure You place a call, but a If you are still unable to resolve the problem, contact your reseller, dealer or service provider. LAN Problem Procedure Cannot access LAN Check for a is off. If problems persist, consult your LAN administrator. User's Manual 9-23 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 214
Problem Procedure Cannot access UWB Check to ensure the computer's wireless device communication switch is set to on. Check to ensure the power to the external device is turned on. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 215
Troubleshooting HDMI monitor output function Problem you are still unable to resolve the problem, contact your reseller, dealer or service provider. If you turn the computer you are still unable to resolve the problem, contact your reseller, dealer or service provider. If you turn the computer - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 216
Troubleshooting Video Playback Problem DVD does not play smoothly Problem Poor Reception Procedure Adjust the TV tuner antenna. Make sure the FM tuner antenna connection is secure. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 217
with your software and/or peripheral devices. ■ If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. ■ Consult the reseller or dealer - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 218
Troubleshooting Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location of Europe TOSHIBA Europe (I.E.) GmbH Geschäftsbereich, DeutschlandÖsterreich Hammfelddamm 8, D-41460 Neuss, Germany User's Manual 9-28 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 219
documentation or visit the Toshiba website at www.pcsupport.toshiba.com for details). CPU performance may also vary from specifications due to design configuration. User's Manual 10-1 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 220
additional restrictions under "Environmental Conditions" in your computer documentation. Contact Toshiba Technical Service and Support for more information. 64-Bit Computing 64-bit processors are designed to take 64-bit operating system can address 4GB or more of system memory. User's Manual 10-2 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 221
and features utilized. GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode. User's Manual 10-3 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 222
a draft 2.0 release version of the IEEE 802.11n specification and; may not be full compatible with, or support some feature (e.g., security) of, certain Wi-Fi equipment. USB Sleep & Charge The "USB Sleep & Charge . Images All images are simulated for purposes of illustration. User's Manual 10-4 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 223
some protection against (but does not entirely prevent) possible electric shock caused by lightning. For complete protection, do not operate your computer during a thunderstorm. User's Manual 10-5 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 224
Appendixes Table of Contents Appendix A Specifications A-1 Appendix B Display Controller B-1 Appendix C V.90/V.92 C-1 Appendix D Wireless LAN D-1 Appendix E AC Power Cord and Connectors E-1 Appendix F TOSHIBA PC Health Monitor F-1 User's Manual Appendixes-1 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 225
% to 90% 0 to 10,000 meters Power Requirements AC adaptor Computer 100-240 volts AC 50 or 60 hertz (cycles per second) 19V DC User's Manual A-1 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 226
/ 56000 bps Fax 2400/4800/7200/9600/12000/14400 bps Error correcting MNP class 4 and ITU-T V.42 Data compression MNP class 5 and ITU-T V.42bis User's Manual A-2 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 227
advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors. A high-resolution external monitor connected to the computer can also disable Windows Aero™ to help correct this situation. User's Manual B-1 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 228
is capable of downstream speeds of 56Kbps (kilobits per second) when connected to an Internet service provider that supports V.90/V.92. As with any modem, the actual throughput (speed of data transfer) 92 Transmission speed From 56K (maximum) to 28Kbps (minimum) Reception only User's Manual C-1 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 229
on the error control method used. V42bis V.42 error control and V.42bis data compression V42 V.42 error control only NoEC No error control protocol User's Manual C-2 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 230
AT Command -V90=* -V90=0 -V90=1 V.90 Dial Line Rate -V90 sets the maximum V.90 downstream that the modem attempts to connect V.90 disabled V.90 enabled: automatic speed selection maximum modem speed(default) User's Manual C-3 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 231
Wi-Fi Alliance. ■ Microsoft Windows® Networking ■ CSMA/CA (Collision Avoidance) with Acknowledgment (ACK) ■ 54/48/36/24/18/9/6 Mb/s (Revision A and G) ■ 11/5.5/2/1 Mb/s (Revision B) User's Manual D-1 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 232
that may either absorb or reflect the radio signal. Supported Frequency Sub-bands Subject to the radio regulations that apply in the countries/regions , your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 233
use the factory-set default channel (printed in bold), unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device. User's Manual D-3 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 234
5500*3 5520*3 5540*3 5560*3 5580*3 5600*3 5620*3 5640*3 5660*3 5680*3 5700*3 5745*3 5765*3 5785*3 5805*3 Note US only*4 US only*4 US only*4 US only*4 User's Manual D-4 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 235
*1 Factory-set default channels *2 Refer to the sheet Approved Countries/Regions for use for the countries/regions that in which these channels can be used. *3 These channels are available to A/B/G/N combo type only. *4 Available Area: US (USA, CANADA) only. User's Manual D-5 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 236
: Length: Minimum 1.7 meters Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Voltage rating: 125 or 250 VAC (depending on country/region's power standards) User's Manual E-1 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 237
handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for USA, Australia, Canada, United Kingdom, Europe, and China. User's Manual E-2 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 238
USA United Kingdom Australia Europe Canada China User's Manual E-3 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 239
your computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may also use this information for Doing so will automatically delete all collected information from the HDD. User's Manual F-1 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 240
. Once the program is enabled, the TOSHIBA PC Health Monitor screen is displayed, and the program will begin monitoring system functions and collecting information. User's Manual F-2 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 241
Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AACS: advanced access content system AC: Alternating current FHD: Full High Definition FIR: fast infrared GB: gigabyte HDD: hard disk drive User's Manual Glossary-1 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 242
a number of forms, from a microprocessor to a simple connector: An intelligent adapter (one that is capable of doing some processing) may also be called a controller. User's Manual Glossary-2 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 243
function or increase the capabilities of the system. boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer's memory. boot disk: See system disk. bootable disk: See system disk. bps: Bits per second. Typically - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 244
: Starting a computer that is currently off (turning on the power). COM1, COM2, COM3 and COM4: The names assigned to the serial and communication ports. commands: Instructions you enter at the terminal keyboard that direct the actions of the computer or its peripheral devices. User - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 245
VCR to a TV. computer program: A set of instructions written for a computer that enable it to achieve a portion of the computer that interprets and executes instructions. CRT: Cathode Ray Tube. A vacuum when you or the program do not provide instructions. Also called a preset value. delete: To - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 246
record. display: A CRT, LCD, or other image producing device used to view computer output. documentation: The set of manuals and/or other instructions written for the users of a computer system or application. Computer system documentation typically includes procedural and tutorial information as - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 247
and escapes that are intended as a command to the modem. execute: To interpret and execute an instruction. F fast infrared: An industry standard that enables cableless infrared serial data transfer at speeds of up to F9 that tell the computer to perform certain functions. User's Manual Glossary-7 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 248
Windows, an icon represents an object that the user can manipulate. input: The data or instructions you provide to a computer, communication device or other peripheral device from the keyboard or external request: A signal that gives a component access to the processor. User's Manual Glossary-8 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 249
to 1024, or 2 raised to the 10th power. See also byte and kilobyte. keyboard: An input device containing switches that are activated by manually pressing marked keys. Each keystroke activates a switch that transmits a specific code to the computer. For each key, the transmitted code is, in turn - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 250
called a screen. microprocessor: A hardware component contained in a single integrated circuit that carries out instructions. Also called the central processing unit (CPU), one of the main parts of the computer. device when it is ready to receive or transmit data. User's Manual Glossary-10 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 251
or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result. See also application. prompt: A message the computer provides indicating it is - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 252
is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S S/P DIF Input/Output. The electronic methodology used in serial data transmission. User's Manual Glossary-12 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 253
memory (RAM) that stores information as long as power is supplied to the computer. W warm start: Restarting or resetting a computer without turning it off. User's Manual Glossary-13 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 254
to mean a Microsoft Windows window. Wireless LAN: Local Area Network (LAN) through wireless communication. write protection: A method for protecting a floppy diskette from accidental erasure. User's Manual Glossary-14 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 255
Bluetooth, 1-11, 4-43 Bluetooth Stack for Windows by Toshiba, 1-16 problems, 9-24 Bridge media slot, 1-9, 2-1, 8-4 indicator, 2-16 using, 8-4 C Cache memory, 1-3 Cleaning the computer, 4-47 Cooling vents, 2-3, 2-9 User's Manual D DC IN indicator, 2-16, 6-3 Display, 2-10 automatic power off, 1-13 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 256
accessing, 7-1 general, 7-2 HW Setup utility, 1-16 I Indicators Battery, 2-16, 6-2 DC IN, 2-16 HDD/ODD/eSATA, 2-16 User's Manual Power, 2-16 Infrared receiver window, 1-10 problems, 9-14 K Keyboard, 1-8, 5-1 emulating keys on enhanced, 5-2 FN Sticky key, 5-5 Function keys F1 ... F12, 5-2 Hot keys - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 257
Solid State Drive, 9-9 Sound system, 9-20 System start-up, 9-4 TOSHIBA support, 9-27 Touch Pad, 9-14 USB device, 9-17 USB floppy diskette drive , 3-12 S SD/SDHC memory card, miniSD/ microSD Card problems, 9-12 Security lock attaching, 8-18 Settings for display video , 2-11 User's Manual Index-3 - Toshiba A500 PSAM3C-025017 | Users Manual Canada; English - Page 258
, 1-14 TOSHIBA PC Diagnostic Tool, 1-15 TOSHIBA support, 9-27 TOSHIBA Zooming Utility, 1-15 Touch Pad, 1-8 using, 4-1 U USB device, 1-8 problems, 9-17 USB floppy diskette drive, 8-10 problems, 9-11 using, 8-11 UWB, 1-12 problems, 9-24 V Video RAM, 1-5 W Web Camera, 1-9 Wireless communication
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Satellite Pro A500/
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User's Manual