Toshiba C50-A PSCGKC-00N00X Users Manual Canada; English
Toshiba C50-A PSCGKC-00N00X Manual
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Toshiba C50-A PSCGKC-00N00X manual content summary:
- Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 1
User's Manual Satellite C50-A/C50D-A Satellite C55-A/C55D-A Satellite Pro C50-A/C50D-A Series - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 2
10 Disposing of the computer and the computer's batteries 1-10 Optical disc drive safety instructions 1-11 General Precautions 1-11 Safety Icons 1-14 Chapter 2 Getting Started Equipment checklist 2-1 Battery 4-20 LAN ...4-26 Additional memory module 4-27 Memory media 4-32 User's Manual ii - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 3
5-12 System Recovery 5-13 Troubleshooting Problem solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-14 Appendix Specifications 7-1 AC Power Cord and Connectors 7-2 Information for Wireless Devices 7-4 Legal Footnotes 7-13 Glossary 7-16 Index User's Manual iii - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 4
and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 5
of Realtek Semiconductor Corporation. All other product names and service names in this manual may be trademarks or registered trademarks of their respective and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 6
the CE Mark in accordance with the applicable European Directives, notably RoHS Directive 2011/65/EU, Radio Equipment and Telecommunications Terminal Directive 1999/5/EC, User's Manual 1-3 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 7
the system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only of this product in environments with explosive atmospheres is not permitted. User's Manual 1-4 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 8
, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. User's Manual 1-5 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 9
://www.toshibaindia.com) or contact call center (1800-200-8674). These symbols may not stick depending on the country and region where you purchased. User's Manual 1-6 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 10
be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact [email protected]. User's Manual 1-7 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 11
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY given attribution as the author of the parts of the library used. User's Manual 1-8 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 12
, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY put under another distribution licence [including the GNU Public Licence.] */ User's Manual 1-9 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 13
our shared environment. Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly. User's Manual 1-10 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 14
as a "CLASS 1 LASER PRODUCT." To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station." To prevent direct exposure to the laser beam, do not try - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 15
change such as air conditioner vents or heaters. Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 16
for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. The circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage trouble-free operation. User's Manual 1-13 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 17
impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 18
Please read. A note is a hint or advice that helps you make best use of your equipment. User's Manual 1-15 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 19
Personal Computer Battery pack (Is preinstalled in some computers) AC adaptor and power cord (2-pin plug or 3-pin plug) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Conventions This - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 20
) on your keyboard to go to Start screen. For detailed information, please refer to the Windows Help and Support. Using your computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 21
regions, please buy power cords that conform to safety rules and regulations in the particular region. Do not use a 3-pin to 2-pin conversion plug. User's Manual 2-3 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 22
or AC adaptor on a flat and hard surface that is resistant to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. 1. Connect the power cord to the AC adaptor. Figure 2-1 Connecting the power cord to the AC adaptor (2-pin - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 23
the display panel. Do not close the display panel with pens or any other objects left in between the display panel and the keyboard. User's Manual 2-5 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 24
model you purchased. Initial setup The Windows 8 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. User - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 25
detailed information on what is new and how to operate Windows 8, please refer to the Windows Help and Support. Start screen The Start screen is the launching pad for everything you can do in the Windows operating system Tiles can be accessed and launched from the Start screen. User's Manual 2-7 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 26
computer, for example if: You change certain computer settings. If you need to restart the computer, there are two ways this can be achieved: User's Manual 2-8 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 27
a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode. User's Manual 2-9 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 28
previous state is restored. Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer. User's Manual 2-10 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 29
contents of memory to the Hard Disk Drive. However, for safety sake, it is best to save your data manually. Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. define these settings, you can follow the steps as described below: User's Manual 2-11 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 30
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 2-12 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 31
power is being correctly supplied from the AC power adaptor. Please refer to the Power Condition Descriptions section for more information on this feature. User's Manual 3-1 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 32
cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer. User's Manual 3-2 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 33
and 5.2GB DVD-RAM media cannot be read from or written to. Right side The following figure shows the right side of the computer. User's Manual 3-3 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 34
enables connection of a mini jack for monaural microphone input. The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external microphone may work as USB 2.0 port(s) when operating in USB Legacy Emulation mode. User's Manual 3-4 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 35
Type A connector HDMI cable. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), or Fast Ethernet LAN (100 megabits per second, 100BASE-TX). of the battery pack please refer to the Battery section. User's Manual 3-5 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 36
circuit, which can cause damage and fire, possibly resulting in serious injury. Carefully clean the dust on the cooling vents' surface using a soft cloth. User's Manual 3-6 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 37
- please refer to the Sound System and Video mode section for more information. The Web Camera LED glows when the Web Camera is operating. User's Manual 3-7 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 38
well as audio alarms, such as low battery condition, generated by the system. Press this button to turn the computer's power on or off. User's Manual 3-8 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 39
the TOSHIBA PC Health Monitor utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Health Monitor, and then click PC Information. of the hard disk's overall capacity is reserved as administration space. In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 40
number of colors that can be displayed at a time. Therefore, software written for a given video mode will run on any computer that supports that mode. Legal Footnote (Graphics Processing Unit (GPU)) For more information regarding Graphics Processing Unit (GPU), please refer to the Legal Footnotes - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 41
models may include the Display Power Saving Technology feature that can save the computer's power consumption by optimizing picture contrast on the internal LCD. User's Manual 3-11 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 42
box. If you want to improve the picture quality under the conditions mentioned above, adjust the setting towards Maximize Quality or disable this feature. User's Manual 3-12 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 43
. The AC adaptor must be connected in order to recharge the battery. Amber Indicates the AC adaptor is connected and the battery is charging. User's Manual 3-13 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 44
there is sufficient power available (AC adaptor or battery) to maintain this condition. No light Under any other conditions, the indicator does not light. User's Manual 3-14 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 45
should be taken when using it. Using the Touch Pad The Touch Pad located in the palm rest may support the following gestures: Tap Tap once on the touch pad to active an item, such as an app. Devices, Settings). Swipe from the top edge: opens or closes the app command bar. User's Manual 4-1 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 46
Some of the touch pad operations described in this section are only supported in certain applications. The Keyboard The number of keys available on your keyboard will depend on which country Function Key The function keys (F1 ~ F12) are the twelve keys at the top of your keyboard. User's Manual 4-2 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 47
+ F12 Turns the Airplane mode on or off. FN + 1 FN + 1 Reduces the icon size on the desktop or the font sizes within one of the supported application windows. FN + 2 FN + 2 Enlarges the icon size on the desktop or the font sizes within one of the - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 48
drive supports the following formats: CD-ROM, DVD-ROM, DVDVideo, CD-DA, CD-Text, Photo CD™ (single/multi-session), CD-ROM Mode 1/Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CDEXTRA), Addressing Method 2, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, DVD-R DL (Format1), DVD+R DL. User's Manual - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 49
BD-RE DL. Blu-ray™ Writer drive BDXL™ In addition to the above formats, Blu-ray™ Writer drive BDXL™ supports BD-R TL, BD-R QL and BD-RE TL. Some types and formats of DVD-R DL and DVD+R DL discs the eject button and pulling the disc tray open 1 1. Eject button 2 2. Disc tray User's Manual 4-5 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 50
remove it. 1. To pop the disc tray partially open, press the eject button. Gently pull the disc tray out until it is fully opened. User's Manual 4-6 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 51
a slender object (about 20 mm) such as a straightened paper clip into the manual eject hole near the eject button. Figure 4-4 Manual release with the eject hole Φ1.0mm 1 1. Manual eject hole Turn off the power before you use the manual eject hole. If the disc is spinning when you open the disc tray - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 52
message Before you write or rewrite to any of the media supported by the optical disc drive, please read and follow all of the setup and operating instructions in this section. If you fail to do so, you may experience unexpected writing or rewriting errors due to disc quality or User's Manual 4-8 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 53
problems with hardware devices. In view of this, it is good practice to make two or more copies of important data, in case of any undesired KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed media) DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media) User's Manual 4-9 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 54
to the optical media - do not use the cut-and-paste function as the original data will be lost if there is a write error. User's Manual 4-10 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 55
VIDEO PLAYER: Notes on use This software can only be used on Windows 8. TOSHIBA VIDEO PLAYER software is supported for playback of DVD and video file. Frame dropping, audio skipping or out of sync audio and video "the same as the factory default setting" (if applicable) or "ALL". User's Manual 4-11 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 56
Panel -> Appearance and Personalization -> Display -> Adjust resolution. However, video cannot be output to some external displays and televisions due to output or playback conditions. User's Manual 4-12 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 57
operations may not be able to be used. Open TOSHIBA VIDEO PLAYER Manual TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 58
to disc. For more information on these items refer to instructions included with content or contact the content manufacturers directly. Make Player, use output devices like external displays or TV that have HDCP supported HDMI port. The video cannot be displayed on an external display or Manual 4-14 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 59
Manual TOSHIBA Blu-ray Disc Player features and instructions are explained in details in TOSHIBA Blu-ray Disc Player Manual. Use the following procedure to open TOSHIBA Blu-ray Disc Player Manual compliant HDMI port. 3D playback feature supports the following resolutions:1920x1080 24Hz and 1280x720 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 60
supervised to avoid prolonged viewing without rest. Avoid use of the 3D function when under the influence of alcohol. Please read the user's manual that comes with the computer carefully before using the 3D playback function. The 3D effect differs between individuals. Notes on 3D Playback for - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 61
automatically. Depending on the video content, it might not be able to playback in 3D. Only Side-by-Side and Interleave 3D video formats are supported for playback of 3D video content. User's Manual 4-17 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 62
function of the Player. Some functions cannot be used during 3D playback. In such cases, any buttons used for those functions may be disabled. User's Manual 4-18 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 63
either 2D, or 3D using realtime 2Dto3D conversion. As for playback of 3D video content, only Side-by-Side and Interleave 3D video formats are supported. Not all files can be played. User's Manual 4-19 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 64
BIOS setup utility. Please refer to Troubleshooting for further information. Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 65
battery is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the the approximate time required to fully charge a discharged battery. User's Manual 4-21 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 66
steps two or three times until the battery recovers normal capacity. Monitoring battery capacity Remaining battery power can be monitored using the following methods. User's Manual 4-22 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 67
time When you turn off the power of your computer with batteries fully charged, the batteries will be exhausted within the following approximate period. User's Manual 4-23 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 68
a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time. User's Manual 4-24 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 69
lift it up to remove it from the computer. Figure 4-5 Releasing the battery pack -1 3 1 2 3 1 2 Figure 4-6 Releasing the battery pack -2 1. Battery lock 2. Battery release latch User's Manual 3. Battery pack 4-25 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 70
battery lock is in its locked position. 3. Turn your computer over. The computer may have built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX second, 10BASE-T), you can connect with a CAT3 or higher cable. User's Manual 4-26 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 71
generate static electricity. When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer. User's Manual 4-27 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 72
the memory module cover in place - please note that the screw is attached to the cover in order to prevent it from being lost. User's Manual 4-28 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 73
6. Slide your fingernail or a thin object under the cover and lift it off. Figure 4-8 Removing the memory module cover 1 2 1. Screw 2. Memory module cover Product appearance depends on the model you purchased. User's Manual 4-29 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 74
not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. The slot A is reserved for the first memory module. Use the slot B for expanded memory. If only and right hand edges - the edges with the grooves in. User's Manual 4-30 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 75
. 7. Push the latches away from the module in order to release it - a spring will force one end of the module up at an angle. User's Manual 4-31 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 76
the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Figure 4-11 Removing the memory module 12 1 3 1. Latches Product appearance depends on the model computer damage and fire, possibly resulting in serious injury. User's Manual 4-32 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 77
, it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions. Figure 4-12 Examples of memory media Secure Digital (SD) Card microSD card adaptor media card, be sure to do so with a device that uses media cards. User's Manual 4-33 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 78
. Low power could affect writing accuracy. Do not remove a card while read/write is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect feature Memory media cards have a write-protect function. SD Card (SD memory card, SDHC memory card and - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 79
being copied - doing so may cause data to be lost. Removing memory media The following instructions apply to all types of supported media devices. To remove memory media, follow the steps as detailed below: 1. Click the become unstable or data in the memory media could be lost. User's Manual 4-35 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 80
desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size). At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio. User - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 81
automatically. In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Sound. User - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 82
After one or more external displays are connected, the operating system can automatically detect, identify and setup the display settings. You can also manually manage how the external displays will work and change the display settings by pressing P while holding down the Windows ( ) key. If you - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 83
. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect mode This section describes some of the audio control functions. User's Manual 4-39 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 84
of audio cues for immersive surround sound from any PC speaker configuration laptop / desktop speakers or headphones Broad sweet spot with elevated sound image User's Manual 4-40 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 85
the Set Default Device button under the chosen device tab. Information Click the Information button to view hardware information, software information, and language setting. User's Manual 4-41 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 86
disturbance, flickering or frame dropping on your screen. If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly. User's Manual 4-42 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 87
come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). All the utilities described here can be accessed from Desktop -> Desktop Assist. Furthermore, some utilities - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 88
this utility, click Desktop -> Desktop Assist -> Media & Entertainment -> TOSHIBA VIDEO PLAYER. For details on how to use TOSHIBA VIDEO PLAYER, see the help file. User's Manual 5-2 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 89
the FN key. To setup this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> Function Key. For details, please refer to the Function Key section. User's Manual 5-3 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 90
protection law. To access this utility, click Desktop -> Desktop Assist -> Support & Recovery -> Service Station. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors have all the software listed above depending on the model you purchased. User's Manual 5-4 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 91
. Battery save mode *1 This feature lets you configure the computer in order to save battery power. This can be specified in the Power Options. User's Manual 5-5 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 92
. For example, if a mouse or USB keyboard is connected to a USB port, clicking the mouse button or pressing the keyboard will wakeup the computer. User's Manual 5-6 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 93
media. If you forget the password, you can open the password file on another computer. Be sure to keep the media in a safe place. User's Manual 5-7 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 94
, the saved data may not be correctly reflected. For more information on shutting down or restarting the computer, refer to Turning on the power. User's Manual 5-8 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 95
general users. Starting the computer using a password If you have already registered a user password, there is one way to start the computer: Enter the password manually. The password is necessary only if the computer was shut down in Hibernation mode or boot mode. It is not needed in Sleep mode and - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 96
power, set the Power Options to "Balance". The screen saver is disabled while TOSHIBA Media Player is playing a video file or slideshows of photos. User's Manual 5-10 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 97
decrease in computer performance. The above problems could be remedied by turning Resolution+ maximum size of 2048 x 2048 pixels. This app doesn't support DMS. Operating TOSHIBA Media Player by sMedio TrueLink+ The sMedio TrueLink+ Manual The features and operations about TOSHIBA Media Player are - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 98
be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may PC Health Monitor can be started by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Health Monitor. The TOSHIBA PC Health Monitor main - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 99
interfere with the operation of the program are detected. Follow the instructions displayed on screen in the message. System Recovery There is a Disk Drive for the System Recovery Options in the event of a problem. You can also create recovery media and restore the system. The User's Manual 5-13 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 100
the optical disc drive connected to your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all -> Desktop Assist -> Tool & Utilities -> System Settings -> Boot Options.) User's Manual 5-14 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 101
which you should follow the on-screen instructions. If you have previously chosen to created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software restore pre-installed software in the event of a problem. If you subsequently set up your Hard Disk - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 102
one second after the computer is power on. 3. Select Troubleshoot. 4. Select Reset your PC. 5. Follow the on screen instructions to finish the recovery. You can also perform the restoration through click Get started. 4. Follow the on screen instructions to finish the recovery. User's Manual 5-16 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 103
that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 104
problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems may be caused by your software this will usually include a problem solving section or a - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 105
items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals Verify that the computer is on by looking at the Power indicator. User's Manual 6-3 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 106
Follow the on-screen instructions to proceed. Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems may occur in the interrelated with any one having the ability to produce apparent power problems. User's Manual 6-4 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 107
memory will be lost. Problem Procedure Computer shuts down automatically down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer Support. Battery If you suspect a problem with the battery, you should check the status of the DC IN/Battery indicator. Problem - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 108
Problem Procedure Battery doesn't charge when the AC believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn't power the computer as long as expected If you frequently recharge a partially charged power plan in the Power Options. User's Manual 6-6 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 109
If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration. Problem Procedure No display Press the function keys to adjust the display priority, and - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 110
Problem Markings the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Hard Disk Drive Problem Procedure unable to resolve the problem, contact TOSHIBA Support. Optical Disc Drive For further information, please refer to Operating - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 111
. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB Problem Procedure The Touch Pad does Check the Device Select settings. not work. Click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse. User's Manual - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 112
Panel -> Hardware and Sound -> Mouse. If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem On-screen pointer does not respond to mouse operation Procedure In this instance the system free USB port in order to ensure it is firmly attached. User's Manual 6-10 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 113
refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in both the device documentation and the operating system documentation. User's Manual 6-11 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 114
the problem, contact TOSHIBA Support. Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. User's Manual - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 115
the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN when the system is off. If problems persist, consult your LAN administrator. User's Manual 6-13 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 116
with your software and/or peripheral devices. If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 117
TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/. User's Manual 6-15 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 118
meters -60 to 10,000 meters maximum Power Requirements AC adaptor Computer 100-240V AC 50 or 60 Hz (cycles per second) 19V DC User's Manual 7-1 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 119
the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes User's Manual 7-2 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 120
following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. USA United Kingdom UL approved BS approved User's Manual 7-3 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 121
Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. User - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 122
support environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are Technology The computer's wireless communication function supports some wireless communication devices. Only instruction for your medical device when using any - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 123
limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) User's Manual 7-6 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 124
15 to 5.25GHz frequency range. Radio Regulatory Information The Wireless device must be installed and used in strict accordance with the manufacturer's instructions as described in the user documentation that comes with the product. This product complies with the following radio frequency and safety - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 125
authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical Luxembourg: Implemented General authorization required for network and service supply. User's Manual 7-8 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 126
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to outdoor usage. The user should use the wireless LAN utility to User's Manual 7-9 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 127
the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 128
the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication for Wireless LAN The indication shown below appears on - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 129
avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification and : RTL8188EE DSP Research, Inc. Approval Number: D120135003 User's Manual 7-12 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 130
this equipment in the countries/regions which are not listed in the table blow, please contact TOSHIBA Support. As of March 2013 Austria Cyprus Finland Hong Kong Indonesia Korea Luxemburg Norway Romania Sweden Belgium of the icons or switches shown on the computer chassis. User's Manual 7-13 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 131
in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information. 64-Bit computing activities. The amount of main system memory allocated to support graphics may vary depending on the graphics system, applications utilized, - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 132
. Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen. User's Manual 7-15 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 133
media may prevent or limit recording or viewing of the media. Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating Current AMT: Intel Active Management Technology ASCII: American Standard Code for - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 134
: LAN: LCD: LED: MB: MBps: MMC: OCR: PC: PCI: PCMCIA: User's Manual Direct Current Double Data Rate Dual Inline Memory Module Digital Versatile Disc Digital Versatile Disc-recordable Digital Engineers Input/Output interrupt request Internet Service Provider kilobyte Local Area Network Liquid - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 135
Extended Graphics Array Plus Wide Ultra Extended Graphics Array Wide Extended Graphics Array Wide Extended Graphics Array Plus World Wide Web Extended Graphics Array User's Manual 7-18 - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 136
computer 1-13 Cooling vents 3-5, 3-6 D DC IN indicator 3-1 User's Manual DC IN/Battery indicator 3-13 Display automatic power off 5-5 hinges 3-8 6-9 DVD Super Multi drive using writing E Equipment checklist 2-1 External monitor problems 6-12 H Hard disk drive automatic power off 5-5 HDMI out port - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 137
User's Manual Power conditions problem 6-2 Battery 6-5 Dual Pointing device 6-9 External monitor 6-12 Hardware and system checklist 6-4 HDD 6-8 Internal display panel 6-7 Keyboard 6-7 Memory Media Card 6-9 Overheating power down 6-5 Power 6-4 Real Time Clock 6-7 Sound system 6-12 TOSHIBA support - Toshiba C50-A PSCGKC-00N00X | Users Manual Canada; English - Page 138
setting 2-9 System automatic 5-5 Sound system problems 6-12 T TOSHIBA Desktop Assist 5-1 U USB device problems 6-11 V Video mode 4-42 Video RAM 3-10 W Web Camera 3-8 Wireless communication 7-5 User's Manual Index-3
User's Manual
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