Toshiba C75D-A7310 Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se
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- Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 1
Satellite®/Satellite Pro® C40/C50/C70 - A Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 2
all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose data or suffer other damage. TOSHIBA AMERICA INFORMATION SYSTEMS, INC. ("TOSHIBA"), ITS AFFILIATES AND - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 3
support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems used in accordance with the instructions, it may cause harmful equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 4
operation. Contact Toshiba's Support Web site at support.toshiba.com problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 5
wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 6
connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 7
or transmitter. Optical Disc Drive Safety Instructions NOTE This section is only applicable if your system has an Optical Disc Drive. This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the User's Guide carefully and keep it for your - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 8
number only signifies that the Industry Canada technical specifications were met. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 9
operation in the 5.15 GHz to 5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems Declaration of Conformity TOSHIBA declares that this - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 10
only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 11
11 Deutschland: France: Italia: Nederland: Dans le cas d'une utilisation privée, à l'extérieur d'un bâtiment, audessus d'un espace public, aucun enregistrement n'est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l'IBPT est requise. - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 12
by any radar system in the area. The presence of nearby radar operation may result in temporary interruption of operation of this device. The Access Point's radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 13
systems (premises radio station and specified low-power radio station). 1. Sticker Please put the following sticker on devices incorporating this product. The frequency bandwidth of this equipment may operate of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 14
stipulated in the Radio Law and the Telecommunications Business Law of Japan. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 15
not limited to any product specifications, is subject to change without notice. TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 16
16 Trademarks Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 17
to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 18
Contents Introduction 24 This guide 26 Safety icons 27 Other icons used 27 Your computer's features and specifications 28 Documentation 28 Service options 28 Chapter 1: Getting Started 29 Selecting a place to work 29 Setting up a work environment 29 Keeping yourself comfortable 30 - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 19
40 Initial setup 41 Setting up your software 41 Registering your computer with Toshiba 41 To Shut down your computer 42 To Restart your computer 42 To your PC (with user's data 57 Reset your PC 59 Installing drivers and applications 62 Using the touch pad 63 Adjusting touch pad settings - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 20
keys 75 Touch screen 75 Touch screen navigation 75 Mouse properties 76 Starting an app 76 Starting an app from the Start screen 76 Saving your a disc with the computer off 82 Toshiba's online resources 82 Chapter 3: Mobile Computing 83 Toshiba's energy-saver design 83 Running the computer - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 21
96 Maintaining your battery 96 Disposing of used batteries 97 Traveling tips 98 Chapter 4: Exploring Your Computer's Features 99 Exploring the Start screen 99 Charms 100 Tiles 101 Exploring the desktop 101 Finding your way around the desktop 101 Windows® Store 103 Setting up for - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 22
Key 117 Recovery Media Creator 118 Service Station 118 TOSHIBA Application Installer 119 Chapter 6: If Something Goes Wrong 120 Problems that are easy to fix 120 Problems when you turn on the computer............121 The Windows® operating system is not working 123 Using Startup options - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 23
Contents 23 Data and system configuration backup in the Windows® operating system 140 If you need further assistance 144 Contacting Toshiba 145 Other Toshiba Internet Web sites 145 Toshiba's worldwide offices 145 Appendix A: TOSHIBA Function Keys 147 Functions 147 Help file 148 Display - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 24
configuration that will provide the most stable operating environment and optimum system performance for both AC power and operate at its maximum energy efficiency. You can wake the computer from Sleep mode by pressing the power button. See the "Mobile Computing" section of the Toshiba User's Guide - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 25
which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 26
on your particular model, please visit Toshiba's Web site at support.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 27
Safety icons 27 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 28
, and service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem or - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 29
shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards overheat. To keep your computer in prime operating condition, protect your work area from: ❖ Dust, moisture, and direct sunlight. 29 - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 30
the bottom of your thighs should be evenly supported by the seat. If your feet cannot support. ❖ Adjust the chair arm rests: they should be about the same height as the keyboard and comfortably support Support your arms on your forearm area. The forearms can be supported by the chair arm supports - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 31
facing forward and balanced over your torso. ❖ Adjust the font size of text on your screen to make viewing comfortable. ❖ Rest your eyes periodically by focusing on objects that are farther If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 32
32 Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don't rest your wrists on the edge of the keyboard or on the work surface when typing. ❖ The - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 33
on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet, blanket or other soft - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 34
your shoulders relaxed when using a mouse or other optional pointing device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a loose, relaxed hand? ❏ Do you use a light - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 35
pack, if applicable. Failure to follow these instructions could result in serious injury or permanent damage you have taken the computer to an authorized service center. ❖ Avoid prolonged physical contact with the heat under normal operating conditions, as a function of system activity. Avoid - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 36
air vents including those located at the underside of the computer. ❖ Always operate your computer on a hard flat surface. Using your computer on a carpet of the computer. Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 37
surface. Connecting to a power source Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 38
other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. AC adaptor Power cord/cable AC adaptor cord (Sample Illustration - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 39
AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 40
period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 41
Started 41 Registering your computer with Toshiba Initial setup The Startup screen is the first screen displayed when you turn on your computer for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using your computer - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 42
Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off. To Restart your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 43
the Restart option. The computer closes all open applications, and restarts the operating system. To place your computer in Sleep mode 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 44
devices" on page 66) Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today's popular applications. You may want to increase the - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 45
module(s) to cool to room temperature before replacing it. Avoid touching the cover, the mode, data will be lost. NOTE For this model, Slot A is the bottom slot. Slot B is 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 46
lower right of the screen click or touch the Power ( ) icon. Shut down option Power (Sample Image) Shut down 4 Highlight Shut down while holding the Shift key, and then click or touch the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 47
built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 11 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 12 Locate an empty memory module slot on the - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 48
48 Getting Started Adding memory (optional) NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 49
Slot A (Sample Illustration) Inserting the memory module into the slot NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If module is to be installed, it must be installed in Slot A. 16 Replace the memory module slot cover and secure it using the screw(s). 17 Re-insert - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 50
NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer. When the operating system has loaded, you can verify that the computer has recognized the additional memory module. If you are adding extra memory after setting up the - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 51
the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top of one another, you must of computer Slot B Slot A (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screw(s). 5 Re- - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 52
air vents including those located at the underside of the computer. ❖ Always operate your computer on a hard flat surface. Using your computer on a carpet of the computer. Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 53
recovery media you created. Refresh your PC (with user's data) See "Restoring from recovery media" on page 56. This option allows you to refresh your system without losing your data. Reset your PC See "Refresh your PC (with user's data)" on page 57. This option allows you to remove all data - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 54
NOTE When you create recovery media, only the operating system files and drivers originally shipped with the computer are backed up model. Follow the procedure below to determine how much space you will need for storing your system's recovery files. To create recovery media: 1 From the Start screen - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 55
DVDs you will need and/or the minimum amount of storage space required for copying your system's recovery files to USB flash drive(s). 4 Do one of the following: ❖ If Create button in the TOSHIBA Recovery Media Creator utility dialog box. 6 Follow the on-screen prompts to complete the copy process. - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 56
to a new internal storage drive from your recovery media. For instructions on creating recovery media, see "Creating recovery media" on page 54. NOTE When you restore your system, only the operating system files and drivers originally shipped with the computer are restored. Any files that you - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 57
rewritten. Click or touch Yes to continue. 6 Follow the on-screen instructions to complete the recovery process. When the process is complete, a and any Desktop Applications installed from media or websites will be deleted. Toshiba does not guarantee that your data will not be deleted during the - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 58
charms appear click or touch the Settings ( ) charm. 3 Click or touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch Update and recovery. 5 Click or touch Recovery. 6 Select Refresh your PC without affecting your files, and click or touch Get - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 59
) Ready to refresh your PC screen You will be prompted to refresh your system. 8 Click or touch the Refresh button. 9 Your system will restart. The "Refreshing your PC" window appears. When the process is complete your system will reboot your Windows® operating system. Reset your PC The recovery - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 60
appear click or touch the Settings ( ) charm. 3 Click or touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch Update and recovery. 5 Click or touch Recovery. 6 Select Remove everything and reinstall Windows, and click or touch Get Started. The - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 61
: ❖ Just remove my files ❖ Fully clean the drive The "Ready to reset your PC" screen appears. (Sample Image) Ready to reset your PC screen 9 Click or touch the Reset button. The "Resetting your PC" window appears. When the process is complete your system will reboot your Windows® operating system. - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 62
were originally bundled with your computer. NOTE You must have an Internet connection to reinstall applications. To reinstall drivers and applications: 1 From the Start screen begin typing TOSHIBA Application Installer and click or touch your selection. If you are in the Desktop, move your pointer - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 63
control button *Available on certain models (Sample Illustration) The touch pad and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 64
touch pad To: Do the following: Example: Move the on-screen Slide your finger across the touch pad in the pointer direction . This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 65
screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems may select an item or text on the screen, and potentially the item or text may be replaced by the next character you type. ❖ Temporarily - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 66
visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, press F5. For more information, see "Disabling or enabling the touch pad" on page 150. Connecting an external device NOTE Depending on your system, some models may - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 67
Out port* RGB (monitor) port* *Available on certain models (Sample Illustration) Video ports on right side of computer or display device. Refer to the manual that came with the television or display projector to your computer if you need a larger screen. To do this: 1 Read the directions that - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 68
display to change. This cycles through the settings in the following order (the last two options are available if an external monitor is connected): ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options window - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 69
corner of the screen or swipe in from the right edge. When the Windows® charms appear, click or touch the Settings ( ) charm, and then click or touch Change PC Settings. Then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details. You - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 70
by its display panel or by the back. Doing so could damage the system. Using a computer lock You may want to secure your computer to a lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 71
Getting Started 71 Caring for your computer 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 72
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 73
procedure. If you do not let the Windows® operating system shut down normally, details such as new icon positions may be lost. Using the keyboard NOTE Your computer may be equipped with a 10-key keyboard, depending on your model. Your computer's keyboard contains character keys, control keys - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 74
Illustration) 10-key keyboard (Available on certain models) NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. (This only applies to models with a 10-key keypad.) To capture F5 turns the touch pad ON/OFF. For more information, see "TOSHIBA Function Keys" on page 147. - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 75
button that have special functions in Windows®: ❖ Windows® key-Toggles between the Desktop screen and the last app opened on the Start screen. For more information refer to Help & Support, or see "Exploring the Start screen" on page 99 ❖ Application key-Has a similar function as the secondary mouse - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 76
properties allow you to change your pointing device or mouse settings. To access Mouse properties: 1 Move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click or touch the Search ( ) charm, click or touch Settings and, in the - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 77
Learning the Basics 77 Saving your work When the Windows® charms slide out from the right, click or touch the Search ( ) charm. The apps screen appears with the available system apps to choose from or you can enter your search in the search field. Below is an example using the Search field to - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 78
Also see "Backing up your data or your entire computer with the Windows® operating system" on page 142. HINT: Backing up all the files on your internal data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 79
disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 80
the center of the tray until it clicks into place. If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 81
disc, try launching the optical disc manually. To do this, follow these supported optical media formats please refer to your computer's detailed specifications at support.toshiba operate properly on other computers or optical media players. These problems are not due to any defect in your Toshiba - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 82
a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Toshiba's online resources Toshiba maintains a number of - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 83
of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling. Running - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 84
models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system and will need to be replaced. This is normal for all batteries. To ensure that the battery maintains its maximum capacity, operate the computer on battery power - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 85
a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes. component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging batteries - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 86
used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge. The battery may not start charging error message may vary by computer model. NOTE Depending on your system, the RTC battery may only charge while the computer is turned - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 87
Mobile Computing 87 Monitoring battery power To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 88
power button light. When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command). System indicator lights AC power light/Battery light ON/OFF button/light Wireless indicator light (Sample Illustration) Power - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 89
battery runs low you can: ❖ Plug the computer into an external power source and recharge the main battery ❖ Place the computer into Hibernation mode and replace the battery with a charged spare (not included with your computer) ❖ Save your work and turn off the computer If you do not manage to do - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 90
battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs. Conserving battery power optional devices ❖ Where you are working, since operating time decreases at low temperatures There are various ways in which you can - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 91
Microsoft® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The following sections describe how to choose a Power Plan - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 92
the plan you want to edit. This screen allows you to change basic settings. 6 the plan changes you have performed. Depending on your model, the two power plans eco and Balanced are Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 93
Mobile Computing 93 Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 94
94 Mobile Computing Changing the main battery 6 Slide and hold the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 95
Mobile Computing 95 Changing the main battery If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the battery 3 Slide the battery release lock to the - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 96
computer's power again until an authorized Toshiba service provider has checked it for safety. disconnect the computer from a power source and operate it on battery power until the battery pack use. ❖ If you will not be using the system for an extended period, more than one month, remove the - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 97
an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal their ability to hold a charge and you will need to replace them. Under certain applicable laws and regulations, it may be visit http://us.toshiba.com/recycle. Toshiba is dedicated to - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 98
cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 99
the Start screen The Start screen is the launching pad for everything you can do in the Windows® operating system, providing new screen to go to the Start screen. For detailed information, please refer to the Windows® Help and Support. By clicking on or touching the Desktop tile from the Start screen - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 100
For detailed information on the new functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up system components, and perform most other computing tasks. By moving your pointer to the - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 101
use its features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 102
file, or program by dragging the element's icon from its location in a window to the desktop area. You may see various icons displayed on your system desktop, for example: Recycle Bin-Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin. ❖ TECHNICAL - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 103
subject line of your latest email or the current weather conditions. Badge notifications-A specialized type of tile notification (shown on the Start screen tile) using glyphs to indicate the number of applications that have updates available or the status of a running application. Raw notifications - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 104
An Internet Service Provider (ISP) or online service if you or services. pointer to the upper-right corner of the screen or swipe in from the right edge. the Wi-Fi ( ) icon. The Networks screen appears. 3 Select your network. 4 Click key. For more information see "TOSHIBA Function Keys" on page 147 - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 105
to record sounds using the computer's internal microphones (available on certain models) or an optional external microphone. You can listen to sound are in the Desktop, move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click or - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 106
Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect the Internet. Depending on your computer model, the process of sending email, taking pictures or recording video messages may - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 107
reader 107 To access the Web Camera, on the Start screen click or touch the Camera tile. The Web Camera operating system. Inserting memory media NOTE To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 108
you are not currently on the Desktop, choose the Desktop tile on the Start screen, otherwise skip to step 2. 2 Prepare the card for removal by clicking on and then click or touch the item you would like to eject. If the system is unable to prepare the media for safe removal, a message will tell you - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 109
in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system. ❖ eco Utility® ❖ Supervisor password ❖ User password ❖ System Settings ❖ Function Key ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer 109 - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 110
using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility. 2 Click or touch eco Utility. The eco Utility® window appears. (Sample Image) eco Utility® window 3 To activate the eco - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 111
TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System supervisor or user password, TOSHIBA strongly recommends that you save should you not remember it. TOSHIBA is not responsible for any - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 112
previously stored passwords. 8 Click or touch Save. 9 Click or touch OK Deleting a supervisor password To delete a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. A pop-up - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 113
touch Supervisor Password. 5 Click or touch Delete. An authority verification pop-up screen appears. 6 Click or touch Delete. 7 Enter the password, and then password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 114
Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or touch Verify. 4 Click or touch - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 115
115 System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings. 2 Click or touch System Settings. The System Settings screen appears - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 116
116 Utilities System Settings ❖ General-Allows you to view the current BIOS version or change certain settings back to their default values ❖ Keyboard-Allows you to access the - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 117
Utilities Function Key 117 Function Key TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with Fn. Some functions show the toast notification at the edge of the screen. These settings turn notifications ON/OFF. 1 To access Function Key - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 118
enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on create recovery media, see "Creating recovery media" on page 54. Service Station The Service Station helps you keep your new computer running at its best by - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 119
Internet connection to reinstall applications. To reinstall drivers and applications: 1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer. 2 Click or touch TOSHIBA Application Installer. The TOSHIBA Application Installer window appears. (Sample Image - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 120
likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application stops responding. NOTE The operating system allows for the use of both applications ("Apps" used - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 121
, power off your computer, and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the computer - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 122
room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from the AC adaptor is the correct unit for your computer model. The computer may not be able to start from Support Online by going to Toshiba support at support.toshiba.com. - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 123
the initial startup appears. ❖ The operating system takes a long time to start. ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 124
operating system is not working Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System Startup options manually: 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 125
or software is installed ❖ Manually by the user System Image Recovery Windows® will "Recover" the Operating system using a specific image provided by the user. Startup Repair This feature automates the repair process. The Operating System will automatically look for problems and repair them if - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 126
of drivers and services. If the computer starts and runs in Safe Mode, you will know the Operating System is most likely working properly and that you should look to third-party applications or drivers for the source of your problem. ❖ Disable driver signature enforcement Allows drivers containing - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 127
help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. Getting to the online Help will differ depending on which interface you are in: ❖ Start screen-Type Help and Support NOTE As soon - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 128
problems 3 From the list of device(s), double-click or touch the device type. 4 To view the device(s) installed, double-click or touch the device. The operating system first: 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 129
The computer closes all open applications, shuts down the operating system, and then turns off. 5 Check for the installed for the computer to work. NOTE For this model, Slot A is the bottom slot. Slot B is nor recharge the batteries. Here are some typical problems and how to solve them: The AC - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 130
the battery, clean the contacts with a soft dry cloth (if necessary) and replace the battery. See "Removing the battery from the computer" on page 93. information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 131
Goes Wrong Keyboard problems 131 NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. You have connected an external keyboard and the operating system displays one - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 132
Sounds, and Screen Saver). For more information, see the Windows® online Help. A message displays saying that there is a problem with your displaying at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 133
is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the screen while on battery power. Disk or storage drive problems Problems with the storage drive or with external - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 134
Wrong Optical disc drive problems 6 Click or touch the Check button. The Error Checking box appears. The system will alert you if you Defragmenter. To do this: 1 Move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click or touch - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 135
power to operate. Make the manual eject support.toshiba.com. If the problem is with an optical data disc, refer to the software's documentation and check that the hardware configuration meets the program's needs. The disc will not come out of the drive when you click the eject button on the screen - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 136
between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 137
. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless operating system, and that the driver is loaded. To access the Device Manager, from the Start screen begin typing Control Panel. If you are in the Desktop screen, - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 138
If Something Goes Wrong DVD operating problems carefully note any error messages - these will be very helpful if you should confer with a support technician at a later time. NOTE To enable or disable wireless communication, use the F12 key. For more information see "TOSHIBA Function Keys" on page - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 139
list. 6 See "Checking device properties" on page 127 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM movie or title. Change - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 140
you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the the information in the manuals. Data and system configuration backup in the Windows® operating system The Windows® operating system offers some easy-to- - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 141
habits 141 Saving system configuration with restore points The System Restore feature of the Windows® operating system quickly creates restore points - 'snapshots' of your Windows® operating system configuration - and saves them for later recall. If you experience problems after installing some - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 142
® operating system The most valuable component of your computer system is the data you create and store on its internal storage drive. Since problems with is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or 'burn') as well as read from - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 143
System and Security heading. Follow the on-screen instructions to back up your files. For additional Help, while in the Windows® Desktop screen, press the F1 key to launch the Windows® Help and Support screen then be able to easily restore the Windows® operating system to the state it was in prior to - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 144
to investigate all sources. ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 145
information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 146
Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 147
Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Brightness control ❖ Output (Display switch) ❖ Touch pad - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 148
148 TOSHIBA Function Keys Functions Help file This TOSHIBA Function key displays the help file. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness. - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 149
not have an external monitor attached.) ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display mode options window NOTE All of the above modes are always displayed on the screen, however only the available modes for your system are functional, depending on the attached - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 150
/disable the touch pad press F5. For more information on using the touch pad, see "Using the touch pad" on page 63. Media buttons This TOSHIBA Function key allows you to restart playing the current track or go to the previous track. This - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 151
Keyboard Function keys Fn+ This TOSHIBA Function key allows you to zoom out. Fn+ This TOSHIBA Function key allows you to zoom in. Zoom (Display resolution) Fn+ [Space bar] This TOSHIBA Function key switches screen resolution. Cycle through the screen resolutions, and then select the desired - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 152
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 153
on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Direct Memory Access DIMM Dual Inline Memory Module DOS Disk Operating System 153 - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 154
Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 155
Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) information from the software and translates it into images on the screen. An adapter can take a number of forms, from a database management systems. See also program. - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 156
recording and playback of high-definition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up the computer. bits per second (bps)-A way of - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 157
of computer storage. Charm/charms-Start screen icons that slide out from the right side of the screen and direct you to various Windows® functions primary button without moving the pointing device. In the Windows® operating system, this refers to the pointing device's left button, unless otherwise - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 158
data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol ( driver-A program (called a "driver") that permits a computer to communicate with a device. dialog box-An on-screen window displayed by the operating system or - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 159
object. In the Windows® operating system, this refers to the left mouse button, unless otherwise stated. driver-See device driver. DVD-An individual digital computer option. See also disable. eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 160
folder is symbolized on screen by a graphical image (icon) of a file folder. A folder can contain files and other folders. format-(verb) To prepare a blank disk for use with the computer's operating system. Formatting creates a structure on the disk so the operating system can write information to - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 161
-A feature of many Toshiba computers that saves to operating system automatically recognize the change. I icon-A small image displayed on the screen that represents a function, file, or program. interlaced-A method of refreshing a computer screen Wide Web, and other services. See also World Wide - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 162
disk) into memory for processing. local area network-See LAN. logical drive-A section of a disk that is recognized by the operating system as a separate disk drive. A system's logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 163
from another company on a company network or the Internet. operating system-A set of programs that controls how the computer works. Examples of operating systems are the Windows Vista®, Windows® 7, and Windows 8 operating systems. optical disc drive-A drive which reads plastic coated discs on - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 164
icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse. instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also operating system - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 165
screen, it is expressed as the number of pixels available horizontally and vertically. restart-Synonymous with reboot. To reset the computer by reloading the operating system is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 166
left or right of the screen to display the next or previous window. system prompt-The symbol (in the MS-DOS® operating system, generally a drive letter followed screen representing applications that can be accessed by selecting them. U Universal Serial Bus (USB)-USB is a serial bus that supports - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 167
167 Glossary W Web-See World Wide Web. Wi-Fi®-A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)-The worldwide - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 168
44 adequate ventilation cooling fan 36 adjusting touch pad settings 65 Advanced Startup options 124 app, starting 76 App, starting from Start screen 76 apps starting from Start screen 76 audio features 105 B backing up files 73, 78 battery 168 battery life 84 Call2Recycle™ 97 care 96 changing 93 - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 169
adequate ventilation 36 customize computer settings 69 D data/entire system backup troubleshooting 142 desktop creating new icon 102 exploring the 101 icons 101 Device Manager fixing a problem 127 directing display output 68 disabling touch pad 66 display troubleshooting 132 display devices external - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 170
/disabling touch pad 150 ENERGY STAR® 24 exploring desktop 101 Start screen 99 external display device HDMI™ Out port 67 external display, adjusting function keys 74 special Windows® keys 75 troubleshooting 131 using 73 keys function keys 74 L LEDs system indicator lights 88 AC adaptor light 87 - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 171
50, 51 microphone using 105 monitor connecting 67 monitor problems troubleshooting 131 monitoring battery power 87 mouse properties 76 moving the manual eject hole 79 playing optical media 81 recording optical media 81 removing a disc 82 troubleshooting 134 using 78, 79 optical discs troubleshooting - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 172
troubleshooting 136 problem solving contacting Toshiba 145 Startup options 124 projector connecting 67 R real-time clock (RTC) battery 84 recording sounds 105 recovery creating recovery media 54 installing drivers 91 video cables 67 Service Station 118 setting low - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 173
site not found 126 checking device properties 127 computer will not start 121 contacting Toshiba 144 corrupted/damaged data files 134 data/entire system backup 142 Device Manager 127 display error message 132 display problems screen is blank 131 DVD player 138 eject button 135 error message, warning - Toshiba C75D-A7310 | Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/C70 - A Se - Page 174
screen does not look correct/ flickers 132 slow Internet connection 126 sound system 136 trouble running discs 135 trouble running programs 134 URL address not found 126 Windows® operating system Windows® operating system desktop 101, 108 troubleshooting 123 Windows® Store 103 wireless networking 104
GMAD00381010
09/13
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers for
many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 120
in this guide.
Satellite
®
/Satellite Pro
®
C40/C50/C70
- A Series
User’s Guide