Toshiba L10W-CBT2N02 Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us
Toshiba L10W-CBT2N02 Manual
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- Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 1
Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see "If Something Goes Wrong" on page 101 in this guide. GMAD00443010 09/15 - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 2
most advanced data storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 3
or loss of the data. IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT any "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 4
radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no received, including interference that may cause undesired operation. Contact Toshiba's Support Web site at support.toshiba.com. - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 5
network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 6
: ❖ Using the equipment with Bluetooth wireless technology on board airplanes, or ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 7
optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 8
8 ❖ In any other environment where the risk of interference to other devices, such as medical equipment or services, is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 9
9 This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 10
10 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive 1999/5/EC, compatible with - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 11
11 facilities for recovery and recycling. This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 12
occurring outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 13
Point's radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Taiwan Article - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 14
being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment. (1) (2) (3) 2.4DSOF4 (4) 1 2.4: This - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 15
Radio Law and the Telecommunications Business Law of Japan. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 16
INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 17
17 Trademarks Satellite, Satellite Pro, Satellite Radius, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 18
18 Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 19
Contents Introduction 25 This guide 27 Safety icons 28 Other icons used 28 Your computer's features and specifications 29 Documentation 29 Service options 29 Chapter 1: Getting Started 30 Selecting a place to work 30 Setting up a work environment 30 Keeping yourself comfortable 31 - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 20
20 Contents Seeking additional help 35 Check list 35 Precautions 36 Important information on your computer's cooling fan 38 Setting up your computer 38 Adding memory 39 Connecting to a power source 39 Charging the main battery 41 Using the computer for the first time 41 Initial setup 41 - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 21
Contents 21 Chapter 2: Learning the Basics 58 Computing tips 58 Display configuration modes 60 Screen Auto-rotation 61 Using the keyboard 61 Function keys 62 Special Windows keys 62 Touch screen 62 Touch screen navigation 62 Mouse properties 64 Starting an app 64 Saving your work 65 - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 22
a supervisor password 93 Using a user password 95 Deleting a user password 97 System Settings 98 Service Station 100 Chapter 6: If Something Goes Wrong 101 Problems that are easy to fix 101 Problems when you turn on the computer ........ 102 The Windows operating system is not working 104 - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 23
Web Camera 117 Uninstall the Web Camera driver 118 Perform a system restore 119 Check for problems with third party applications 119 System Recovery 119 Sound help 120 Use the Sound troubleshooter 120 Check and set default speakers 120 Uninstall the audio driver 121 Download the latest - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 24
24 Contents Downloading drivers and updates 130 Using Toshiba Service Station 130 Manually download and install drivers and updates 131 How to determine the correct drivers to download 131 Develop good computing habits 132 Data and system configuration - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 25
maximum energy efficiency. You can wake the computer from Sleep mode by pressing the power button. See the "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. 25 - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 26
be completed by Internet or telephone (toll charges may apply). Some software may differ from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 27
on your particular model, please visit Toshiba's Web site at support.toshiba.com. While Toshiba has made every effort at the time software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 28
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 29
this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 30
information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 31
recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh. ❖ The space - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 32
to work ❖ When typing, keep your wrists straight and try not to rest your wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be tilted so that the image on the screen is - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 33
❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports. ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 34
the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 35
your shoulders relaxed when using a mouse or other optional pointing device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a loose, relaxed hand? ❏ Do you use a light - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 36
from the power plug socket and computer. Failure to follow these instructions could result in serious injury or permanent damage to the computer. the power again until you have taken the computer to an authorized service center. ❖ Avoid prolonged physical contact with the underside or surface of - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 37
Getting Started Selecting a place to work 37 Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your lap. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 38
38 Getting Started Setting up your computer Important information on your computer's cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 39
will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a memory a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 40
AC power light on the indicator panel glows. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main battery - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 41
other hand to slowly open or close the display panel. Initial setup After turning on your computer for the first time, follow the on-screen instructions on each screen in order to properly install the operating system and begin using your computer. When you turn on the computer for the first - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 42
42 Getting Started Using the computer for the first time Using the Start menu Click or touch the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key to open the Start menu. Here you can perform various commands, including basic tasks like turning off the power and - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 43
Getting Started Registering your computer with Toshiba 43 Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your Product. Product registration can be completed by - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 44
44 Getting Started To Restart your computer To Restart your computer 1 Click or touch the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key. The Start menu opens. 2 Click or touch the Power ( ) icon in the Start menu. (Sample Image) Restart 3 Highlight, and - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 45
create the recovery drive (USB flash) drive you will use to Reset or troubleshoot problems on your computer. See "Creating a recovery drive" on page 46. Booting from a recovery drive to Reset or troubleshoot problems This option allows you to Reset your system from the recovery drive (USB flash - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 46
46 Getting Started Recovering the Internal Storage Drive A recovery image of your computer is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 47
Getting Started Recovering the Internal Storage Drive 47 (Sample Image) Create a recovery drive window 4 In the Create a recovery drive window click or touch Next. All information stored on your USB flash drive will be erased during the process of creating the recovery drive. Be sure to save the - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 48
while pressing the ( ) key on your keyboard. The Boot menu displays. 4 Select the USB Flash option and press the ENTER key. 5 Follow the on-screen instructions to complete the recovery process. Reset your PC The Reset process allows you to choose to keep your files or remove them, and then reinstall - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 49
Getting Started Recovering the Internal Storage Drive 49 4 Select Recovery in the left pane of the Update & security window. The Update & security window appears. (Sample Image) Update & security window 5 Click or touch the Get started button. (Sample Image) Choose an option window 6 In the - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 50
NOTE Some of the touchpad operations described in this section are only supported in certain applications, and only on certain models. You can use the and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon ( - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 51
right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll vertically Slide your finger along the right - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 52
. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to avoid accidental contact with the touchpad. You may be inadvertently - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 53
by computer model. The touchpad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touchpad The touchpad is enabled by default. To enable/disable the touchpad, press the ( ) key - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 54
the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer should automatically detect the external display device. Directing the display output - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 55
Getting Started Using external display devices 55 1 Press the ( ) key. The Display options window opens displaying the available options. The ( ) key allows you to cycle through the display options and highlights the available options in the following order (only the first option is available when - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 56
or touch Settings ( ) in the Start menu, and then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 75. There are additional - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 57
Getting Started Caring for your computer 57 Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive light stops glowing) and all external peripheral cables are disconnected. Do not pick up the computer by its - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 58
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 59
Learning the Basics Computing tips 59 ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 60
moving or lifting the computer. Disconnect the AC adaptor and all peripherals/cables before changing the position of the display mode. Failure to follow these instructions may result in damage to the computer and/or attached peripherals/cables. - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 61
Learning the Basics Using the keyboard 61 Do not lift the computer by the display panel. Doing so could damage the system. Screen Auto-rotation NOTE When you rotate the device from portrait to landscape (or vice versa) while in Audience, Tablet, and Presentation modes, the screen orientation - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 62
computer's keyboard has two keys that have special functions in Windows: ❖ Windows key-Launches the Start menu. For more information refer to Help & Support, or see "Finding your way around the desktop" on page 80 ❖ Application key-Has a similar function as the secondary mouse button Touch screen - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 63
out-Place and pinch two fingers together to stretch or zoom out. (Applicable to apps that support this function.) Zoom in-Place and spread two fingers apart to zoom in. (Applicable to apps that support this function.) Rotate-Place two or more fingers on an item and rotate your hand. The item - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 64
64 Learning the Basics Mouse properties Swipe from left edge-Swipe in from the left edge to display an open app. Snaps open apps (swipe in from the left edge and slide the divider to adjust the app size). Displays recently opened apps (swipe in from left edge, holding your finger down, and then - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 65
Learning the Basics Saving your work 65 You may also enter your search in the Search field. Start menu Search field button (Sample Image) Searching for apps For more information, see "Using the Start menu" on page 42 and "Start button" on page 81. Saving your work Before you turn off the - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 66
66 Learning the Basics Toshiba's online resources HINT: Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs/DVDs. You may prefer to use a highcapacity file recovery system, such as an external hard drive. Toshiba's online resources - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 67
Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba's energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 68
68 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 69
familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging the main battery The battery needs to be charged before you can use it to power the computer. Always use the - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 70
70 Mobile Computing Charging the main battery TECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 71
Mobile Computing Monitoring battery power 71 NOTE Depending on your system, the RTC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 72
72 Mobile Computing Monitoring battery power HINT: Be careful not to confuse the AC power light/ Battery light ( ) and ON/OFF light ( ). When the AC power light/Battery light or ON/OFF light flashes amber, it indicates that the system is suspended (using the Windows operating system Sleep - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 73
Mobile Computing Monitoring battery power 73 TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 74
74 Mobile Computing Monitoring battery power (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs. 7 Click or touch OK. Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 75
Mobile Computing Monitoring battery power 75 Microsoft has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 76
location where you purchased the computer for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service, or part replacement made necessary by improper installation of a new battery. If the device is leaking or its case is cracked, put on - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 77
sound. Do not expose the computer to fire. The battery could explode Do not turn on the computer's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 78
the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 79
features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 80
80 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, notifications, and background pattern. Notifications Icons Start button Search field - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 81
configuration. See Windows online Help for more specific information on each icon and how to use it. Start button NOTE When a procedure in this User's Guide instructs you to click or touch the Start ( ) button, it is in reference to this button. Click or touch the Start ( ) button to open the - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 82
82 Exploring Your Computer's Features Exploring the desktop ❖ Use the Search function ❖ Suspend system activity and shut down the computer For more information, see "Using the Start menu" on page 42 and "Starting an app" on page 64. Task view The Task view ( ) icon tiles the currently open windows - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 83
Exploring Your Computer's Features Exploring the desktop 83 Taskbar Each time you open a program, an icon associated with that program appears on the taskbar. With some programs, an icon appears on the taskbar for each document or window you open. You can use these icons to quickly switch between - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 84
to find categories. Setting up for communications To connect to the Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example Wi-Fi/ broadband connection, etc.) Connect - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 85
on page 140. NOTE When Airplane mode is OFF, the wireless indicator light will be lit. For help with common Wi-Fi networking problems, see "Wireless networking problems" on page 124. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 86
86 Exploring Your Computer's Features Exploring audio features Exploring audio features NOTE You can only plug one external audio device at a time (i.e. headphones or microphone) into the available headphone/microphone jack. You can use your computer to record sounds using the computer's - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 87
Exploring Your Computer's Features Exploring audio features 87 5 When you have finished recording, click or touch the Stop Recording button. Your recording file is created and automatically saved for you. Using external speakers or headphones Before putting on headphones to listen, turn the - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 88
, smartphones, digital cameras, digital video camcorders, etc. To use a microSD Card or miniSD Card, an SD adapter is required. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this type of media. To copy data from one media to another - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 89
card reader 89 Inserting memory media NOTE To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 90
90 Exploring Your Computer's Features Using the Memory card reader 3 Gently press the card inward to release it. The card pops out slightly. 4 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 91
shown in the sample images are applicable only if the related utility is available on your system. ❖ eco Utility ❖ Supervisor password ❖ User password ❖ System Settings ❖ Service Station 91 - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 92
92 Utilities eco Utility eco Utility The eco Utility monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility: 1 In the Search field, type eco Utility. 2 Click or touch eco Utility ( ). The eco - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 93
for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings. This - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 94
94 Utilities Password Utility To set a supervisor password: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility ( ). 3 Click or touch Supervisor Password. (Sample Image) Supervisor Password tab 4 Click or touch Set. 5 Enter your password, and then enter it again to - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 95
Utilities Password Utility 95 Deleting a supervisor password To delete a supervisor password: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or touch Verify. 4 Click or touch - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 96
96 Utilities Password Utility To register a password for the power-on password functions: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility ( ). 3 Click or touch User Password. (Sample Image) User Password tab 4 Click or touch Set. 5 Enter your password, and then - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 97
Utilities Password Utility 97 Deleting a user password To cancel the power-on password function: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or touch Verify. 4 Click or touch - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 98
98 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows operating system. To access it: 1 In the Search field, type System Settings. 2 Click or touch System Settings ( ). The System Settings screen appears. (Sample - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 99
Utilities System Settings 99 ❖ Boot Options-Allows you to change the sequence in which your computer searches the drives for the operating system ❖ Boot Priority-Allows you to configure boot priority settings. ❖ Panel open/Power on-Allows you to turn on the computer when opening the display panel - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 100
when updates are available, and you can then choose to install the updates if you wish, or you can follow the instructions below to open the Service Station: 1 In the Search field, type Service Station. 2 Click or touch Service Station ( ). The Service Station screen appears. 3 Follow the on-screen - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 101
you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application stops responding. If you are working in a program that suddenly freezes, chances - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 102
102 If Something Goes Wrong Problems when you turn on the computer 2 Select the program or working. If it does not, power off your computer, and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 103
power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it. 2 Verify that the AC not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com. - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 104
time to start. ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 105
working Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its be created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows will "Recover" the Operating system using - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 106
Enable debugging mode Starts Windows in an advanced troubleshooting mode ❖ Enable boot logging Creates a file Mode Starts Windows with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, drivers for the source of your problem. ❖ Disable driver signature enforcement - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 107
be accessible by the user. Your computer receives its power through the AC adaptor and power cord/cable or from the system battery. Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the battery. Here are some typical - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 108
108 If Something Goes Wrong Power and the battery The AC adaptor and power cord/cable work correctly, but the battery will not charge. The battery does not charge while the computer is consuming full power. Try turning off the computer. The battery may be too hot or too cold to charge properly. If - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 109
manufacturer's Web site. If you are experiencing problems with the functionality of any of the computer's keyboard keys, (i.e. wrong characters displayed, or multiple characters displayed) when pressing keys on the keyboard, try any of the following troubleshooting tips that may help to restore the - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 110
your computer" on page 44. The driver is then reinstalled automatically. Download the latest keyboard driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and download the Toshiba Function Key - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 111
when cleaning the keyboard. Touchpad help If you are having problems with your touchpad or your touchpad is not working correctly. The information below will help guide you through checking some of the most common causes of touchpad problems. Disable then enable the touchpad Press the ( ) key to - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 112
your way around the operating system without a working touchpad. To help you troubleshoot the issue you may want to install an (optional) external mouse. 1 on your computer. 2 If prompted, follow the on-screen instructions for installation. NOTE The computer may automatically download the needed - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 113
your computer" on page 44. The driver is then reinstalled automatically. Download the latest touchpad driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Touchpad driver to find and download the touchpad driver for - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 114
screen, make sure the display priority is not set for an external monitor. To do this, press the ( ) key. If this does not correct the problem, press the ( ) key again to return the display priority to its previous setting. HINT: Pressing the ( ) key several times will advance you through the - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 115
Windows online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect with your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right- - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 116
the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Error-checking NOTE This feature is not available for optical disc drives. - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 117
and fixing Web Camera issues. Any one of the steps below may fix the problem. After each step, test the Web Camera. If it works, stop troubleshooting. If you do not wish to go through each troubleshooting step, you may skip to "Perform a system restore" on page 119. Testing your internal - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 118
118 If Something Goes Wrong Web Camera help NOTE If the Camera application is not available you can download the Camera application from the Windows store. 3 If the internal Web Camera works using the default camera application but does not work with your third party camera application contact - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 119
them again to check if the Web Camera continues to work. If it stops working again, the problem may be with that specific third-party application. System Recovery The final troubleshooting step is to perform a system recovery. Recovering the computer to its original, out-of-thebox state is - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 120
1 In the Search field, type Find and fix audio playback problems. 2 Click or touch Find and fix audio playback problems. 3 Click or touch Next in the troubleshooter and follow the on-screen instructions. Check and set default speakers 1 In the Search field, type Change system sounds. 2 Click - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 121
one of the speakers, or if the configuration type was changed, continue with the speaker setup by clicking Next. Follow the on-screen instructions to complete the speaker setup. Uninstall the audio driver You can Uninstall the audio driver to allow Windows to automatically reinstall the driver. 1 In - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 122
driver software for this device" box. ❖ Take note of the audio driver name(s) in the event you may need to manually download the audio driver from support.toshiba.com/drivers. (Sample Image) Audio driver - uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 123
Audio driver name(s) in order to locate the proper driver on the Toshiba support Web site, "Drivers & Software" page. 4 Install the desired Audio driver sound system was working properly. Printer problems This section lists some of the most common printer problems. The printer will not print. Check - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 124
to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the information. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless ( - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 125
Wireless networking problems ❖ Verify Web site, the ISP's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID), or network these will be very helpful if you should confer with a support technician at a later time. NOTE To enable or disable wireless - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 126
port. If your connection problem disappears, the problem lies in the Wi-Fi connect to the Internet, you'll need an Internet Service Provider (ISP) and additional hardware. ❖ ISP: you've connected your hardware by following the ISP's instructions, you might already be connected to the Internet. - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 127
. The wireless network adapter is disabled. Double-click the Network icon and set Wi-Fi to On. Troubleshooting an Internet connection - Verify hardware Before troubleshooting any problem you are having with connecting to the Internet, verify the following: 1 Make sure all cords/cables are connected - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 128
128 If Something Goes Wrong Connecting to the Internet NOTE This may take a few minutes to complete. Most devices have indicator lights that indicate the progress. If it is not apparent you may need to contact the manufacturer for assistance. 5 Verify your Wi-Fi is turned On. Check the Network ( - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 129
then reinstalled automatically. If you are still unable to connect to a wireless network, you may have a hardware issue that will require further troubleshooting. Troubleshooting an Internet connection - How to verify TCP/IP If the wireless network is not detected, you can check that the hardware in - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 130
network adapter will be removed, Windows will go through a hardware detection process, and the driver will be reinstalled automatically. Downloading drivers and updates Using Toshiba Service Station The easiest way to update your computer with the latest components and drivers is to use Toshiba - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 131
3 Read and accept "TOSHIBA Service Station Utility Software Notice & Manually download and install drivers and updates NOTE An Internet connection is required. Follow the instructions . On the "Drivers & Software" area of the Toshiba support Web site, there may be several drivers listed for the - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 132
4 The above example indicates the touchpad vendor's name. This tells you that when you go to http://support.toshiba.com/drivers and enter your computer's model and/or serial number to find drivers, you should filter on this feature. Save your work! See "Computing tips" on page 58 for instructions. - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 133
you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows operating system The - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 134
quickly creates restore points - 'snapshots' of your Windows operating system configuration - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock,' restoring - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 135
Windows operating system The most valuable component of your computer system is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the next most valuable component of your computer system may - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 136
or touch Save backup copies of your files with File History and follow the on-screen instructions to back up your files. For additional Help, press the FN + ( ) keys to launch the Windows Help and Support screen. Search for "back up files." General tips for installing hardware and software Here are - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 137
complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the . This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 138
the problem occurs while you are running a application, consult the application's documentation for troubleshooting suggestions. Contact the software company's technical support group all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 139
139 If Something Goes Wrong Toshiba's worldwide offices Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia Canada Toshiba Canada Ltd. 191 McNabb Street Markham, Ontario L3R - 8H2 Canada France Toshiba Systèmes (France) - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 140
Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Cortana® ❖ Brightness control ❖ Output (Display switch) ❖ Touchpad ❖ - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 141
141 TOSHIBA Function Keys Functions Cortana This TOSHIBA Function key launches the Cortana personal digital assistant. Cortana helps you to be more productive by completing basic tasks, like sending emails, scheduling events, and performing Web searches. (Available on certain models.) Display - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 142
142 TOSHIBA Function Keys Functions Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options, see "Directing the display output when you turn on the computer" on page 54. Press ENTER to activate a selection. ❖ PC screen only ❖ - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 143
143 TOSHIBA Function Keys Functions Media buttons This TOSHIBA Function key allows you to restart playing the current track or go to the previous track. This TOSHIBA Function key allows you to start playing or pause the media currently playing. This TOSHIBA Function key allows you to go to the next - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 144
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom CSA approved Europe BS - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 145
TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 146
Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 147
Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 148
developed to allow for more data storage and to enable recording and playback of highdefinition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 149
149 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM. - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 150
150 Glossary CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing vertical - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 151
151 Glossary disk-A round, flat piece of material that can be magnetically influenced to hold information in digital form, and used in the production of magnetic disks, such as hard disks. Compare disc. See also hard disk. disk drive-The device that reads and writes information and programs on - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 152
152 Glossary extension-See file extension. external device-See device. F file-A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)-The section of a storage - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 153
. internal device-See device. Internet-The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination of keys that you use to perform a task instead of using a pointing - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 154
154 Glossary LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output. Multiple diodes are used together, since the light created by individual light-emitting diodes is small compared to - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 155
155 Glossary N network-A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced-A method of refreshing a - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 156
where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 157
in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 158
them. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-See - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 159
Index A AC adaptor 39 AC power 69 AC power light 39 indicator light 72 accessing network 85 adding memory 39 optional external devices 45 adding desktops 82 adequate ventilation cooling fan 38 adjusting touchpad settings 52 Advanced Startup options 105 app, starting 64 audio features 86 B backing - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 160
setting up 38 computer lock 57 computer will not start troubleshooting 102 computing habits troubleshooting 132 computing tips 58 connecting AC adaptor 39 AC adaptor drivers/updates determine correct drivers 131 manually download/install 131 Toshiba Service Station 130 drivers downloading 130 E - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 161
77 memory adding 39 Memory card reader inserting memory media 89 removing memory media 89 using 88 microphone using 86 monitor problems troubleshooting 115 monitoring battery power 71 mouse properties 64 moving the computer 57 N network accessing 85 connecting your computer 85 networking wireless - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 162
options 75 power saving options 74 precautions safety 36 printer troubleshooting 123 problem solving contacting Toshiba 138 Startup options 105 R real-time place to work 30 power plan options 75 video cables 54 Service Station 100 setting low battery notifications 73 setting up AC adaptor 39 - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 163
TCP/IP 129 troubleshooting 114 AC power light is blinking 103 battery light is blinking 104 bookmarked site not found 107 computer will not start 102 contacting Toshiba 137 corrupted/damaged data files 117 data/entire system backup 135 display error message 115 display problems screen is blank - Toshiba L10W-CBT2N02 | Satellite/Satellite Pro CL10W/L10W-C Series Windows 10 Us - Page 164
sound check and set default speakers 120 latest sound driver 122 system restore 123 uninstall/reinstall driver 121 use the sound troubleshooter 120 troubleshooting touchpad disable/enable 111 install external mouse 112 latest driver 113 power cycle 112 system restore 114 touchpad properties 114
GMAD00443010
09/15
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 101
in this guide.
User’s Guide
(Windows 10)